call centre & customer services summit: limited places!
TRANSCRIPT
LIMITEDPLACES
REMAINING!
Attendance to the Summit also offers you an exceptional seminar programme;
Alternatively, please contact Niamh on the below for more information:
Keep updated online
18th & 19th April 2016 Radisson Blu Hotel, London Stansted
How to Liberate your Advisors & Create the
Human Touch.
Carolyn BluntReal Results
The Future of Self-Service and Automation: Blending
Virtual Assistants and Live Response
Jon Meredithmplsystems
Anthony Sears Derek Corcoran
Pete Dyson
The Telephone Assassin Scorebuddy
Ogilvy Change
The Secrets To Telephone Success
Put the Spreadsheet Down – Step Away from the Spreadsheet
I Just Called to Say I Nudge You
Daniel BennettOgilvy Change
Richard Farrell Netcall
The Age of the Customer – are your Multichannel
Tactics Working?
Alan Pennington Spectrum CX
The Rise in Customer Experience on the World
of Customer Service
To confirm your attendance, please click here.
All this and it’s entirely complimentary!
01992 [email protected]
Niamh Gough
MEDIA & INDUSTRY PARTNERS: ORGANISED BY
What’s included?
If you’re looking to meet with suppliers that provide services for the contact centre and customer services industry then this is the event for you.
Ogilvy Change
CONFIRM YOURATTENDANCE
A pre-arranged itinerary of face-to-face meetings based on your requirements supplied prior to the event. You’ll also get the opportunity to network with peers to share frustrations and ideas throughout lunch and at our exclusive gala dinner (which includes evening entertainment!)
Our solution providers offer a host of products and services for your upcoming projects including; agent coaching and monitoring, mystery shopping, social media, staff incentives and motivation, satisfaction surveys, web chat, workforce management and much more..