By Michael Shear, President/CEO

COMMUTER CONNECTIONSCOMMUTER CONNECTIONSA SMARTER WAY TO WORK

Developing Advanced Telecommunications Approaches

in support of Transportation

Land Use and Emergency Preparedness

USA TODAY – May 11, 2001

Sally Forth March 3, 2006

Issues We AreStruggling With

Transportation Sprawl Air Pollution Reliance on Oil Economic Viability Emergency Preparedness Continuity of Operations Planning Quality of Life

Changing the way we look at things

Changing perception is sometimes a matter of

Shifting Paradigms Industrial Worker

Deliverables are physical goods

Components of production need to be gathered at a physical location

Depletion of time and gasoline

Knowledge Worker

Deliverables are information based

Components of production are assembled in cyberspace

Uses time to ‘create’ information value and reduces use of gasoline

Land Use = Proximity

Transportation =

Mobility

3 Methods of Access

“Accessibility is a key ingredient of well-being and prosperity in contemporary societies.”

AIR POLLUTION FROM GROUND TRANSPORTATION - 2002UN and World Bank

Long Lead Times5-7 Years

Telecommunications =

Connectivity

Short Lead Times1-2 Years

and Content

INTERNET

MEDIA

Connectivity

Distributed Workplace

A stepping stone in the

‘network economy’

Building a Stronger America with Innovation and Technology

Evolution of IT Solutionsfor Remote Workers

Telework (Home Based) – Early 1970’s

Telework Centers (Modest Real Estate) – Early 1990’s

Distributed Workplace (Strategic use of Real Estate)

Greater Washington Area Telework Centers

The Challenges of Telework Not for every knowledge worker Home environment Isolation factor/envy factor Many need separation of work and home Management oversight resistance Last mile technology, security and support Most teleworkers are “occasional” users Lack of predictability for TDM and COOP Relies on PSN

POCKETS Distributed Workplace

Distributed workplaces are the combined use of a broad range of information technologies and strategic use of real estate for sustainable and secure economic and social advantage.

Enterprise Tenant Proof of Concept

TeleSuites are networked throughout a major TeleSuites are networked throughout a major metropolitan or statewide areametropolitan or statewide area

Converged Desktop TechnologiesConverged Desktop Technologies

Web Enabled Call Center

Web Enabled Call Center

Distributed Workplace

FederalGovernment

FederalGovernment

EnterpriseTenants

EnterpriseTenants

3-5 Locations – 1200 employees

5-8 TeleSuites/ Location

20-40 People /TeleSuite

20-30 Seat Distributed Call Center/location

Broadband LAN/WAN Voice/Data/Video Connectivity

End User Systems & Software Support

$6,500 – $7,500 Investment/person

3-5 Locations – 1200 employees

5-8 TeleSuites/ Location

20-40 People /TeleSuite

20-30 Seat Distributed Call Center/location

Broadband LAN/WAN Voice/Data/Video Connectivity

End User Systems & Software Support

$6,500 – $7,500 Investment/person

Pilot Parameters

Tech Center&

Education

Tech Center&

Education

State & LocalGovernment

Partner Company Officeswith

POCKETS client services

POCKETSLocal Metro Main Office

POCKETS Site Multi-Office Building

Partner CompanyOffices

POCKETS Site:Office and mixed-use facilities

Internet

Connectivity to other Intra- and Inter-state POCKETS Communities

North Central Texas Distributed Workplace Network ConceptMetro-Area Topology

PSTNPBX

Integrated VoIP

POCKETS will engineer and coordinate connectivity from Partners and Clients to POCKETS Main-Office or other POCKETS locations.

Connectivity integrates with clients main leased-line, Frame Relay or other Wide Area

Network strategy. MAN and LAN options includeWireless , Ethernet or Optical links.

Design for LAN/MAN/WAN connections include traffic-engineering to allow for Data, integrated Voice (VoIP)and Video Conferencing Capability. These will be asextensions of client’s servicesinto POCKETS sites as remoteoffice locations for clients.

Work Location/Method Benefit ComparisonFactors Single

LocationTelework Distributed

Workplace

Productivity 0 1 1

Attraction & Retention 0 1 1

Lower absenteeism 0 1 1

Reduced stress 0 1 1

Employee satisfaction 0 ½ 1

Environmental impact 0 ½ 1

Security-people, systems, data 1 0 1

Time & money savings to employee 0 ½ 1

Business continuity 0 ½ 1

Management Oversight 1 ½ 1

Family emergencies, inclement weather, work-life balance

0 ½ 1

Converting Gasoline Dollars into Local Economy Dollars

AssumptionsTotal # of miles (to and from work) each day 64 miles/day 10 miles/day 54 miles/dayNumber of days/week you drive to work 5 days/week 5 days/week 5 days/week

320 miles/week 50 miles/week 270 miles/week

15,424 miles/year 2,410 miles/year 13,014 miles/year20 miles per gallon 771 gallons/year 121 gallons/year 651 gallons/year

$2.99 / Gallon $2,370 /year $360 /year $2,010 /year2 weeks vacation3 personal days6 holidays

241 workdays/year45 average # minutes each way 90 minutes/day 30 minutes/day 60 minutes/day

$64 Congestion excess fuel cost/yr 362 hours/year 121 hours/year 241 hours/year

4 locations300 people per location

1200 distributed knowledge workers

15,616,800 Vehicle Miles Reduced/year780,840 gallons/year

$2,411,512 Gasoline Savings to Employees/year

Pilot Program Individual Savings CalculatorDistributed Workplace Direct Savings/PersonCentralized location

Summmary Calculations

Current StatusProject Name - Project Name - Pilot Program to Assess, Plan Pilot Program to Assess, Plan and Implement a Telework and Distributed and Implement a Telework and Distributed Workplace Program in North TexasWorkplace Program in North Texas

Project Supporters –Project Supporters – North Texas Clean Air CoalitionNorth Texas Clean Air Coalition North Texas CommissionNorth Texas Commission Dallas and Fort Worth ChambersDallas and Fort Worth Chambers State Energy Conservation OfficeState Energy Conservation Office Verizon CommunicationsVerizon Communications Dallas EPADallas EPA

DISTRIBUTED WORKPLACEMETROPOLITAN JOINT VENTURE PILOT

INITIATIVE

By Michael Shear, President/CEO

Where Do We Go From Here?

Responding to Changein the Information Economy

COMMUTER CONNECTIONSCOMMUTER CONNECTIONSA SMARTER WAY TO WORK