buying plan. (1)
TRANSCRIPT
Haute Hanger
Buying Plan for Haute Hanger
FASH464 Fashion Merchandising: Planning, Policies and Implementation
Dr. Irene Foster
By: Lara Garnett
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Contents Annual Sales Plan I ......................................................................................................................... 1
Skeletal Statement ....................................................................................................................... 1
Monthly Sales Plan...................................................................................................................... 2
References ................................................................................................................................... 4
Merchandise Demand II .................................................................................................................. 5
Competitive Survey ..................................................................................................................... 5
Trends of Fall 2014 ..................................................................................................................... 7
Accessories and Jewelry.............................................................................................................. 7
Dresses ........................................................................................................................................ 9
References ................................................................................................................................. 10
Unit Price And Cost III ................................................................................................................. 11
Planned Markup ........................................................................................................................ 11
Company Markdown Policy...................................................................................................... 14
Types of Market Pricing ............................................................................................................ 15
References ................................................................................................................................. 17
Vendors IV .................................................................................................................................... 18
Types of Vendors ...................................................................................................................... 18
Buying Strategy ......................................................................................................................... 19
Vendor Analysis ........................................................................................................................ 20
References ................................................................................................................................. 22
Pre-Plan Buying For August Opening V ...................................................................................... 23
Open to Buy .............................................................................................................................. 24
References ................................................................................................................................. 27
Buying Trip VI .............................................................................................................................. 28
References ................................................................................................................................. 34
Negotiation VII ............................................................................................................................. 35
Warren Sofia Jewelry ................................................................................................................ 37
Bijoux Wholesale ...................................................................................................................... 37
Rose Wholesale ......................................................................................................................... 38
References ................................................................................................................................. 40
Distribution VIII ........................................................................................................................... 41
Flow and Distribution................................................................................................................ 41
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Stock Delivery Process.............................................................................................................. 42
Marking System ........................................................................................................................ 42
Price Ticket ............................................................................................................................... 43
References ................................................................................................................................. 44
Merchandise Control IX ............................................................................................................... 45
Inventory System....................................................................................................................... 45
Merchandise Available .............................................................................................................. 47
Retail Deductions ...................................................................................................................... 48
Ending Inventory Value ............................................................................................................ 49
Gross Margin and Cost of Goods .............................................................................................. 50
Stock Turns ............................................................................................................................... 50
Gross Margin Return on Investment ......................................................................................... 51
Average Weeks of Supply ......................................................................................................... 52
References ................................................................................................................................. 54
Appendix A ................................................................................................................................... 55
Appendix B ................................................................................................................................... 56
Appendix C ................................................................................................................................... 62
Appendix D ................................................................................................................................... 64
Appendix E ................................................................................................................................... 66
Appendix F.................................................................................................................................... 67
Appendix G ................................................................................................................................... 70
Appendix H ................................................................................................................................... 77
Appendix I .................................................................................................................................... 78
Bibliography ................................................................................................................................. 81
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Annual Sales Plan I
Skeletal Statement
A Skeletal Statement is crucial to gaining knowledge about the financial standing of a business.
The skeletal statement contains three basic merchandising factors which is composed of net
sales, cost of merchandise sold, expenses, plus gross margin and profit (Cynthia R. Easterling,
2013). Each component of the skeletal statement plays an intricate role in the functionality of a
business. According to Easterling (2013), Gross margin and profit are margins or “results”; these
factors are the remainders after two or more of the basic factors interact (p.45). Gross margin can
be defined as the difference between the net sales and cost of merchandise sold. A skeletal
statement can also be referred to as a profit and loss statement, operating statement, or income
statement. These statements overall summarize the income, cost of merchandise sold, and
expenses given during a specified time period which could be a month, a quarter, a season, or a
year. Skeletal (P&L) statements can be prepared for an intended department, an entire store, or
several stores that consist of a district or region within a corporation (Cynthia R. Easterling,
2013). Businesses strongly utilize profit and loss statements because the company figures can be
compared to previous statements and industry wide figures.
In Appendix A Table A.I shows Haute Hanger’s skeletal statement. The expected net
sales generated by the company is $782,210.00. In order to project whether Haute Hanger will
generate a profit, the net sales is multiplied by the expected profit percentage. According to
Moran (1998), the company is projected to generate a profit of $18,706.77 (p. 86). This will
provide the company a knowledgeable outlook of the market, and to making informed buying
decisions.
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Skeletal Statement
Net Sales $782,710.001 100.00%
COG $457,728.81 58.48%
GM $324,981.19 41.52%2
EXP $306,274.42 39.13%3
P $18,706.77 2.39%
Table 1.1
Monthly Sales Plan
In order to configure the monthly planned sales projections, the net sales is taken and then
multiplied by the monthly percent. It is important that a business projects monthly sales in order
to develop their “individual retail strategy and build a sustainable competitive advantage to
generate a continuing stream of profits” (Weitz, 2012). To calculate the monthly sales plans for
Haute Hanger, the projected net sales of $782.710.00 was multiplied by the percentage. It was
projected that Haute Hanger is expected to generate the most profit during the month of
December. It is essential that by forecasting category sales and developing an assortment plan for
merchandise in selected categories, helps determine the amount of inventory needed to support
the forecasted sales and assortment plan (Weitz, 2012, p.308). This assists buyers in developing a
plan that “outlines the sales for each month, the inventory needed to support the sales, and the
money that can be spent on replenishing sold merchandise and purchasing new merchandise”
(Levy & Weitz, p. 308). In Appendix A Table A.2 shows an detailed breakdown of planned sales
monthly. It is shown below in Table I.II Haute Hanger’s monthly planned sales goals.
1 Net Sales, Developed in Business Plan by Barter, Garnett, Gundel, Lehrer, Matvichuk 2 Moran, 1998 p.86 3 Moran, 1998
3
$-
$20,000.00
$40,000.00
$60,000.00
$80,000.00
$100,000.00
$120,000.00
Planned Sales Monthly
Series1
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References
Moran, A. (1998). The combined financial, merchandising, and operating results of retail stores
in 1997. FOR/MOR 1998 Edition p.73-76
Easterling, E. L. (2013). Merchandising Mathematics for Retailing. New Jersey: Prentice Hall
Weitz, L. &. (2012). Retailing Management. New York: The Mcgraw Companies.
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Merchandise Demand II
Competitive Survey
A competitive survey was constructed analyzing three main competitors that sell similar
merchandise to Haute Hanger. The competitors that were measured included Francescas,
Neiman Marcus, and Forever 21. There are crucial factors that were considered when
constructing a competitive survey which is at, above, and below market pricing. Competitive
pricing is the same as “at market pricing and is defined by Easterling (2013), as pricing that has
comparable products exactly at or near the same price as the competitors prices for those
products (p. 143). Below market pricing or “leader pricing” occurs when a retailer offers brand-
name merchandise at special or reduced prices. Lastly, prestige pricing or above-the-market
pricing is often utilized by select retailers to feature luxury or high quality items that are very
fashionable and also highly exclusive. By having highly exclusive goods and a superior level of
personal service, this reduces the ability of the consumer to compare prices (Easterling, 2013).
Another important factor that is considered for a new storefront is the categories the
following competitors are offering. Haute Hanger’s at market competitor is Francescas and for
accessories the company offers a relatively wide selection in watches, sunglasses, swimwear
cover-ups, scarves & wraps, belts, leg wear, and hair categories. In the apparel department
specifying in dresses, Francesca’s categories consisted of prints, casual, day to night, and date
night dresses. The company’s below market competitor includes Forever 21 and their accessory
department was composed of jewelry, bags and wallets, hair accessories, sunglasses or eyewear,
scarves and gloves, belts, socks, and lastly home or gift. The dress department was composed of
cocktail, going out, mini, midi & maxi, high-low, and little black dress. The last store observed
was Niemen Marcus and featured an above market pricing strategy and offered exclusive
categories in accessories which included sunglasses and eyewear, scarves, wraps, belts, gloves,
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hats, capes, ponchos and vests, along with tech covers for phone and ipads. The dress department
offered luxury brands in categories of daytime, work, party, cocktail, formal and maxi. The
competitor that was found to carry the most variety in styles was Neiman Marcus. Francesca
offered a small selection of styles, but created scarcity within the store environment to encourage
impulse buys. In Appendix B Table B .1explicitly details the criteria Haute Hanger utilized in
both departments considered when purchasing merchandise, such as color, number of styles,
material composition, and price point. The following chart is used as a competitive analysis of all
three competitors Francesca’s, Neiman Marcus, and Forever 21.Refer to Appendix B Tables B.2-
B.4 to see competitor analysis. In Figure II.I the chart categories and specifications that Haute
Hanger followed to build a competitive survey are shown below.
Department
category
Color
# of styles
material
Price
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Trends of Fall 2014
Accessories and Jewelry
The following trends for Fall of 2014 were analyzed in order to make informed
purchasing decisions for the upcoming season. The accessory trends that are readily on the rise
include oversized dangling earrings, bejeweled super sized necklaces that varied in length to
choker style adhering close to the neck to falling right above the waistline. Trends for earrings in
relation to size were large, long, and dangling. For colorations in earrings, it remained in cool
tones such as grays, dark maroon tints, and black. The only consistent warm tone that was
speculated was gold. There were a variety of styles in earrings which included fringe at the
bottom of dangling earrings, large geometric sizes ranging from rectangular to square shapes.
Other shapes that were shown included the classic round hoop earrings with smooth to sharp
edges. According to Vogue, “bamboo oversized hoops echoed Olivier Roustiens urban
jungle”(Vogue, 2014). Several jewelry selections in the earring department mimicked stacked
gold three dimensional shapes together. In Appendix B Figure B.10., gold creole hoops can be
shown as a new evolving trend for Fall 2014.
As for trends in necklaces, size is oversized and extremely large. The colorations
observed for necklaces include a variation in color from light pastel blue to drabby dark maroon
and brown undertones. Other colors include dark navy blue, royal blue, black, mustard yellow,
and rose pink. The styles are large floral designs, fringe, tassels, and round beads. Also seen in
Vogue Fall 2014 jewelry trends included thick chokers, dangling necklaces, and shiny crystal
statement chokers. Designers that featured large statement jewelry pieces were Alexandra Wang
who focused primarily on “colored knitwear, working in all black silhouettes, paired with
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graphic spiky Swarovski crystal statement chokers”(Vogue, 2014). In Appendix B Figure B.11
Large statement chokers designed by Alexander Wang are illustrated. Swarovski is one of the
largest crystal suppliers to jewelry manufacturers (Swarovski, 2014).
In bracelets the size included oversized, long, and stacked in multiples on the models
wrist. Colors shown were dark and light gray, black, rose petal gold, light turquoise, white,
mustard yellow, and the classic gold. Styles ranged from round, long and cuffed, to cuffed with
dangling gold chains. On several cuffed bracelets the company logo was oftentimes presented.
Refer to Appendix B Figure B.12. to see company logos and cuff style bracelets. Rings seen for
Fall 2014-Winter 2015, ranged in several sizes from small to oversized and in multiples across
the fingers. Apparent colors for Fall were dark forest green, black, gray, turquoise blue, dark
violet, silver, gold, and teal (Style,2014). The styles mostly seen in rings were in multiples,
geometrically shaped, and some rings contained fringe. Another trending ring pattern was animal
figures at the face of the ring of a tiger or elephant. Ring styles, colors, and sizes can be seen in
Appendix B Figure B.5. The last accessory evaluated was watches. The watches ranged in color
from silver, gold, and black. The types of styles seen were chains, watches that appeared to
mimic bracelets, plastic material, and lastly leather basic straps. In Appendix B Figure B.6 styles
of watches are shown (Rose Wholesale, 2014). In Figure II.II the following Fall 2014 color trend
report is shown below. According to Pantone color institute director Leatrice Eiseman (2014),
“This is a season of untypical colors—more reflective of the imagination and ingenuity, which
makes for an artful collection of colors and combinations not bound by the usual hues for
fall”(Pantone, 2014).
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Figure II.II (Pantone, 2014)
Dresses
Dresses from casual to dressy wear are an essential type of apparel that makes a statement for not
only the buyer, but the consumer as well. There are a high assortment of dresses that represent
different sets of color, silhouette, and style that buyers must analyze before purchasing. Colors
that were seen in dresses for Fall 2014, were silver, black, orange, rose petal, cool silver tones,
mustard yellow, and white (Style, 2014). The silhouettes for dresses included A-line sixties style,
flowy and maxi length, boxy shaped and broad in shoulder panel, or shapely at the top half of the
dress but flowy towards the bottom half. A variety of styles in dresses included patterned,
embroidered, and styles that contained fur trim at the collar or at the bottom half of the dress. In
Appendix B Figure B.7-B.9 the silhouette, style, and color is displayed.
The consumers of Haute Hanger are considerably style conscious, and the target
market is between the ages of 18-35 with a relatively high disposable income. The trends
analyzed are crucial in the deciding factor of what type of styles, product lines, and assortment of
colors to be represented within the store environment. This will achieve customer satisfaction,
and consumers will have a strong loyalty to the company brand.
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References
Easterling, E. L. (2013). Merchandising Mathematics for Retailing. New Jersey: Prentice Hall
Pantone. (2014). Retrieved from Womens Fashion: Color that Transcends Time and Place:
http://www.pantone.com/pages/fcr/?season=fall&year=2014&pid=3
Warren Sofia Jewelry. (2014) Retrieved from Wholesalers and Distributors of Costume Jewelry:
http://www.warren-sofiajewelry.com/index.php?page=4&title=Fashion
Bracelets§ion=products.php&cat=BR#
Rose Wholesale. (2014). Retrieved April 19, 2014, from Sparkling Jewerly And Watches, for
effortless elegance and casual chic: http://www.rosewholesale.com/cheap-online/jewelry-
watches-c2/
Style. (2014). Retrieved from Accessory Jewerly Trends:
http://www.style.com/accessories/search/jewelry
Swarovski. (2014). Retrieved from Styles and Trends in Jewerly:
https://www.swarovski.com/Web_US/en/customer_service?contentid=10007.190290#4
Vogue. (2014). Retrieved from Vogue Jewerly Trends for Fall/Winter 2014-2015:
http://en.vogue.fr/jewelry/runway-trends/diaporama/fall-winter-2014-2015-jewelry-
trends-fw2014-fashion-week-celine-balmain-fendi-chanel-saint-
laurent/17884/image/986210#!creole-hoops-at-balmain
Weitz, L. &. (2012). Retailing Management. New York: The Mcgraw Companies.
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Unit Price And Cost III
Planned Markup
It is important that a business utilizes an organizational structure in the buying process. In every
category a buyer is purchasing for, there is a merchandise group, department, classification, and
category (Levy & Weitz, 2012, p.303-305). The two departments that are being purchased for
which include accessories, and women’s dress apparel. A classification can be defined as “an
assortment plan or the set of SKU’s that a retailer will offer in a merchandise category”(Levy &
Weitz, 2012). Under the accessories department, there are five distinct classifications which
includes jewelry such as earrings, necklaces, bracelets, rings, and watches. When a retailer
deciphers unit price of each item being held in the store, it is important to find the markup
percentage. Markup can be defined as “the difference between the retail price and the cost of an
item” (Levy & Weitz, 2012 p.379). Below In Figure III.I the following equation is utilized to
find the markup percentage for Haute Hanger.
Retail Price = Cost of Merchandise + Markup
Markup Percentage = 𝑅𝑒𝑡𝑎𝑖𝑙 𝑃𝑟𝑖𝑐𝑒−𝐶𝑜𝑠𝑡 𝑜𝑓 𝑀𝑒𝑟𝑐ℎ𝑎𝑛𝑑𝑖𝑠𝑒
𝑅𝑒𝑡𝑎𝑖𝑙 𝑃𝑟𝑖𝑐𝑒
The markup percentage was calculated by taking the retail price point and subtracting
it by the cost of merchandise. According to Levy & Weitz (2012), “most retailers set prices by
marking up an item’s cost to yield a profitable gross margin, then this initial price is adjusted on
the basis of insights about customer price sensitivity and awareness of competitive pricing”
(p.379). It is important that Haute Hanger has the correct markup percentages in order to be
successful. The markup percentages were configured by the following formula above, and by
taking the average of Haute Hanger’s at market competitor Francesca’s price points for both
departments and in all classifications. The markup percentage was chosen in order for the
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business to cover basic operating expenses along with being an effective method to increasing
sales and profits (Levy & Weitz, 2012). Another component necessary for a company to remain
competitive in the retail industry is the use of mark downs or “price changes”. Markdowns are
defined as slight or significant reductions in reflected in price in order to be an effective tool for
generating consumer traffic, increasing sales, and acquiring money to purchase new merchandise
(Easterling, 2013, p.149).The markup percentage was chosen in order for the business to cover
basic operating expenses along with being an effective method to increasing sales and profits.
A crucial element in order for Haute Hanger buyers to be successful is by purchasing the
right merchandise and having merchandise categories. Haute Hanger will be purchasing for two
departments resulting in fifty-percent of the total stores merchandise. Each department is then
divided into categories which include classifications and sub-classifications. Levy & Weitz
(2012) define classifications as the third level for categorizing merchandise and organizing
merchandise management activities (p.304). In Appendix C, Table C.1 shows explicit
breakdown of the departments including percentage of merchandise within each classification.
Sub-classifications are often utilized by a buyer to specify in further detail the items to purchase
from a vendor. The specifications of sub-classifications often include and are not limited to
color, size, material, and silhouette. The accessory department consists of five classifications
which include earrings, necklaces, bracelets, rings, and watches. In Figure III.II, is the
percentage breakdown of the first department which contributes to twenty-percent of the stores
merchandise.
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Figure III.II
The second department is women’s Apparel in dresses which composes of 30% of the
stores merchandise. This department also contains classifications which include casual, formal,
prints, party, and business/daytime dresses. Through thorough investigation of Haute Hangers
competitors, the sub-classifications were then determined. The women’s dress department is then
broken down by color, sizes, and silhouette. In Appendix C, Chart C.2-C.3 shows the number of
total departments in Haute Hanger and the percentage breakdown of each. These percentages
were taken from the average percentages of Haute Hangers at market competitor Francesca’s
(Francesca’s, 2014). In Figure III.III, represents the percentage breakdown of the second
department below
30%
10%20%10%
30%
Department 1 Accessories
Earrings Necklaces bracelets Rings watches
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Figure III.III
Company Markdown Policy
Haute Hanger will be following markdown policies to ensure continual movement of stock, and
the business is always making a profit. According to Easterling (2013),
“Markdowns serve several purposes such as stimulating sales of slow moving or inactive
stock, disposing of broken assortments, discontinued lines, damaged merchandise,
providing funds for the purchase of new merchandise, and meeting competitors prices for
the same or similar merchandise” (p. 149).
Markdowns are essential for a business because they assist a retailer in moving merchandise.
Often times markdowns are used as a merchandising tool to draw consumer traffic to a given
area. If markup policies are instilled for Haute Hanger, the business will also attract consumers
that are highly price conscious, and will still be able to purchase at the store. Excessive
markdowns also provide the company insight on items that were not attracting sufficient amount
of consumers (Easterling 2013). This will allow buyers for Haute Hanger to allocate and adjust
future assortments. In order to effectively markdown merchandise, “the timing of markdowns
relates directly to the amount of the markdowns needed in order to sell merchandise and protect
40%
10%10%
30%
10%
Dresses
Formal Prints Party Dress Business Dress
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the gross margin or profit potential (Easterling, 2013 p.150). Timing is imperative in markdowns
as it can be highly beneficial on turnover. Markdowns can decrease the value of the inventory
and increase sales.
Types of Market Pricing
There are different types of market pricing that the retail industry utilizes. Market pricing is
essential in defining what class level a given business is at. Pricing policies affect the overall
success of a retail establishment. When Haute Hanger observed competitors in the area, it found
that Francesca’s is close in target market and merchandise assortment therefore the boutique
offered competitive pricing. Since Francesca’s is not located in the same proximity as Haute
Hanger, the companies pricing will meet or beat their competitors pricing, formally known as at-
the-market pricing strategy. Several retailers that exhibit this type of pricing strategy lures
consumers into believing that the retailer offers the lowest prices (Easterling, 2013). Even though
Haute Hanger will make occasional price adjustments for consumers who demand a lower price,
the company’s products may be initially priced higher than those of other competitive stores
(Easterling, 2013 p.144).
It is important that a business employs initial markup on merchandise. According to
Easterling (2013), initial markup is the markup that is placed on merchandise as it is received
into the store. Initial markup can be planned by working with either dollar figures or percents
(Easterling, 2013 p.123). Businesses use initial markup because it reveals whether the retail price
of goods is sufficient enough to cover expenses, reductions and provide a company a profit.
Another type of markup commonly used is average markup. Average markup is defined as by
using the total cost and total retail of the merchandise (Easterling, 2013 p.115). A key component
for measuring how much a retailer is selling in actuality is the sell-through equation. Sell-
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through is defined as a measure a retailer uses to tell how much of a style or product has been
sold and is the best indicator of the selling success of an item. In Figure III.IV – Figure III.VI
shows the equation used for calculating the initial markup percentage, average markup, and sell-
through. The average price point for Haute Hanger varied from each departmental classification.
The price range for accessories was from $14.00-22.00. In the second department of women’s
dresses, the price range was from $49.00-104.00. In Appendix C, Table C.3 –C.4, shows a
breakdown of the average units and price points per sub-classification. In Appendix C, C.5
shows a detailed percentage breakdown of what each department represents.
𝐼𝑛𝑖𝑡𝑖𝑎𝑙 𝑀𝑎𝑟𝑘𝑢𝑝 % =𝐸𝑥𝑝𝑒𝑛𝑠𝑒𝑠 + 𝑃𝑟𝑜𝑓𝑖𝑡 + 𝑅𝑒𝑑𝑢𝑐𝑡𝑖𝑜𝑛𝑠
𝑁𝑒𝑡 𝑆𝑎𝑙𝑒𝑠 + 𝑅𝑒𝑑𝑢𝑐𝑡𝑖𝑜𝑛𝑠
Figure III.IV
𝐴𝑣𝑒𝑟𝑎𝑔𝑒 𝑀𝑎𝑟𝑘𝑢𝑝 = 𝑈𝑛𝑖𝑡𝑠 𝑥 𝐶𝑜𝑠𝑡 𝑃𝑟𝑖𝑐𝑒
𝐴𝑣𝑒𝑟𝑎𝑔𝑒 𝑀𝑎𝑟𝑘𝑢𝑝 = 𝑈𝑛𝑖𝑡𝑠 𝑥 𝑅𝑒𝑡𝑎𝑖𝑙 𝑃𝑟𝑖𝑐𝑒
Figure III.V
𝑆𝑒𝑙𝑙 − 𝑇ℎ𝑟𝑜𝑢𝑔ℎ % =(𝑂𝑟𝑖𝑔𝑖𝑛𝑎𝑙 𝑜𝑛 ℎ𝑎𝑛𝑑 − 𝐶𝑢𝑟𝑟𝑒𝑛𝑡 𝑜𝑛 ℎ𝑎𝑛𝑑)
𝑂𝑟𝑖𝑔𝑖𝑛𝑎𝑙 𝑜𝑛 ℎ𝑎𝑛𝑑
Figure III.VI
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References
Cynthia R. Easterling, E. L. (2013). Merchandising Mathematics for Retailing. New Jersey:
Prentice Hall .
Francescas, (2014). Uniquely Francescas Annual Report. Retrieved at:
http://files.shareholder.com/downloads/ABEA-
67ZODQ/2942757147x0x667959/795B6255-217B-4011-92EC-
DBCF2AA45915/2012_Annual_Report_FRAN.pdf [Accessed 3 Mar. 2014].
Weitz, L. &. (2012). Retailing Management. New York: The Mcgraw Companies.
18
Vendors IV
Types of Vendors
After Haute Hanger has successfully planned the store budget and has made sales projections for
three and six month increments, the next step is to purchase the right assortment of merchandise
for the store. Haute Hanger’s buyer will then select merchandise among three vendors, keeping
in mind wholesale price, color, style, size, and silhouette. A vendor, who can also be formally
referred to as a resource or a supplier, is a person or firm such as a manufacturer, importer, or
wholesaler, from whom a retailer purchases goods (Easterling, 2013). It is key that a retailer
purchases from the correct vendor that is suitable to their target markets needs.
By selecting the correct vendor, the vendor improves the retailers profit margin and
also enables retailers to offer their customers lower prices or better service (Easterling, 2013).
During the buying process, the appropriate color selection, style, size and silhouette of apparel
and accessories are thoroughly looked into before purchasing. There are two types of vendors
Haute Hanger purchased from which included the NEAC or New England Apparel Club, and
online vendors. When having a relationship with vendors, the buyer will be responsible for
negotiating the wholesale price of goods, but also negotiate the terms of sale, transportation
arrangements, services, and stipulations to be included in the purchase contract (Easterling, 2013
p.80). In Appendix D Figure D.1-D.2 shows the website page of the two online vendors used for
both jewelry and dress apparel.
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Buying Strategy
The three vendors Haute Hanger bought merchandise from was Rose Wholesale, BijouxUSA,
and Warren Sofia Jewelry. Rose Wholesale would be 60% of the buying because the companies
dress and accessory selection offered were variety of colors, sizes, and styles that would fit the
target market of the company. The two remaining vendors focused primarily on accessories.
Warren Sofia Jewelry and BijouxUSA represented 20% of the buying. Warren Sofia Jewelry had
a wide variety in accessory assortments, and were able to successfully purchase each
classification needed. Since Haute Hanger is a mix between the casual and dressy woman, a
vendor that contains both types of merchandise is vital to the company’s success. The accessory
department represents 20% of the buying, and 30% for the dress department.
Two common buying strategies that buyers use in the retail industry is the
concentrated strategy and dispersion. Concentrated buying is defined as having limited suppliers,
quantity discounts, and quick delivery (Foster, 2014). Another universal buying strategy is
dispersion and is defined as greater variety, awareness of “hot” items, ensures backup sources of
supply, and promotes competitive services (Foster, 2014). Fashion merchandise often is less
concentrated. Since Haute Hanger is in a highly competitive market of surrounding boutiques
offering to a similar target market, it is vital to have new and trendy merchandise replenished on
a continual basis. The buying strategy Haute Hanger will employ is through dispersion. The
company will use this strategy because it offers a greater variety in product, and in a small
boutique setting it is important at maintaining a trendy and fashion forward brand image.
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Vendor Analysis
As part of the buying process, it is important to analyze vendors in terms of criteria they can
offer. In Appendix D Table D.3, shows a vendor matrix that was constructed that ranked each
supplier. A likert scale was developed ranking one as not important and five of extreme
importance. The vendor that contained the highest score would be considered for re-order by
Haute Hanger.
Each vendor was precisely analyzed to meet the following criteria. The first vendor contacted
was Warren and Sofia Jewelry at the New England Apparel Mart. The representative was
Geoffrey Hayes and could be contacted by both phone and email which can be found in
Appendix D Table D 4. The representative also provided the buyer a product line sheet of all the
wholesale prices on jewelry assortments through their online website. The buyer was then
prompted for a business ID and password for access on those prices. In Appendix D Table D.5 is
the list used by Haute Hanger for wholesale price on specific items. In Figure IV.I shows a
picture of the suppliers’ logo and a jewelry necklace. The vendor was chosen by the buyer
because of its exceptionally handcrafted jewelry pieces, but also for its outstanding quality.
4
Figure IV.I
4 Warren Sofia Jewelry, 2014
21
The second vendor that was contacted was BijouxUSA and was an online vendor.
When using online suppliers navigating successfully on an online site when looking for
merchandise is highly convenient. The buyer chose BijouxUSA because it offered a variety of
assortment in jewelry; several ring styles, colors that were trending for Fall 2014, and an mixture
of sizes for accessories. At the bottom of the site, there was contact information where you could
call a number to speak directly to a representative if a buyer had a special request. In Figure IV.II
is a detailed picture of the company logo.
5
Figure IV.II
The last vendor the buyer contacted was another online vendor called Rose Wholesale.
This vendor was chosen because it is offered a wide variety in jewelry selections and dress
apparel along with packaged bundled deals for purchasing items over 10 units. It is important
that a buyer negotiates the best price possible in vendor relations because it allows a business to
purchase large quantities at a discounted price. In Figure IV.III is a picture of the online suppliers
logo.
6
Figure IV.III
5 BijouxUSA, 2014 6 Rose Wholesale, 2014
22
References
Cynthia R. Easterling, E. L. (2013). Merchandising Mathematics for Retailing. New Jersey:
Prentice Hall .
Foster , I.. A. (2014). The Merchandise Buying Process Power Point. Retrieved from<
http://Blackboard.framingham.edu>
Rose Wholesale. (2014). Retrieved April 19, 2014, from Sparkling Jewerly And Watches, for
effortless elegance and casual chic: http://www.rosewholesale.com/cheap-online/jewelry-
watches-c2/
Warren Sofia Jewelry. (2014) Retrieved from Wholesalers and Distributors of Costume Jewelry:
http://www.warren-sofiajewelry.com/index.php?page=4&title=Fashion
Bracelets§ion=products.php&cat=BR#
Weitz, L. &. (2012). Retailing Management. New York: The Mcgraw Companies.
23
Pre-Plan Buying For August Opening V
In order for Haute Hanger to accomplish opening the store in August, the company will have to
precisely measure how many units of merchandise and the amount of money needed to open.
According to Levy & Weitz (2012), open-to-buy is defined as
“After the merchandise is purchased on the basis of the merchandise budget plan, the
open-to-buy system is used to keep track of the actual merchandise flows, what the present
inventory level is, when merchandise is scheduled for delivery, and how much has been sold to
customers” (p.322).
After determining the inventory level of the business, it is important the buyer “will forecast
SKU and category sales, which determine the assortment plan and establishes the model stock
plan” (Levy & Weitz, 2012, p. 318). This will also assist Haute Hanger in developing a detailed
assortment plan of specific SKU’s that are in high demand. By determining variety and
assortment, this provides Haute Hanger with an operational retail strategy. A company’s breadth
and depth of the assortment in a merchandise category can overall affect the retailers brand
image (Levy & Weitz, 2012, p.314). The open to buy system is vital to a business’s success
because without keeping track of merchandise flow, merchandise could be delivered when it is
not needed, creating an over-abundance, or be unavailable when it is needed, creating a deficit
(Levy & Weitz, 2012).
Haute Hanger will be utilizing bottom up planning and is defined as “involving lower
levels in the company developing performance objectives that are aggregated up to develop
overall company objectives” (Levy & Weitz, 2012, p. 159). By having lower management
communication, buyers and store managers estimate what they can achieve, and predictions that
are constructed are transmitted up the organization to the corporate executives (Levy & Weitz,
24
2012). Another type of planning a business can employ is top –down planning which means
goals set at the top of the organization are passed down to lower operating levels. There are main
differences between these two strategic types of planning includes where level of performance
goals have been established. The bottom-up strategy is rated the best fit for Haute Hanger
because the company is a small business in relation to chain boutique stores. Therefore the
buyers and managers are highly knowledgeable on the type of merchandise that sells. In Figure
V.I below displays the first 3 months of planned sales of the month of October, including EOM,
and BOM.
Figure V.I
Open to Buy
The chart above represents Haute Hangers monthly sales for the period of August
through October. In order to calculate Haute Hangers open to buy allowance for August 2014,
the equation would involve adding planned sales, plus reductions, plus EOM (End of Month),
and subtracting BOM (Beginning of Month). The projected monthly sales percentages were
directly obtained from Moran (1998) because Haute Hanger is a new storefront and does not
encompass previous sales figures from past years.
After the Open to Buy allowance was calculated, the average stock was then
calculated by taking the first three months Haute Hanger is in business August, September,
October and then adding the first three months together, and dividing it by the turnover rate of
2.81% (Moran, 1998, p.11). Stock turn or turn over rate can be defined as “the number of times
the average stock is sold during a given period of time in relation to the sales for the same
25
period” (Easterling, 2013). Turnover is extremely crucial to a business because it is often used as
a tool for evaluating and measuring the efficiency of a firms operation (Easterling, 2013).
The next component assessed was the calculation of basic stock. Basic stock can be
calculated by the average stock subtracted by average sales for the three month period. BOM is
the beginning of the month inventory, which is $ 68,451.38 for the month of October. The BOM
is primarily used for the buyer to determine the amount of stock needed in order to meet planned
sales figures (Easterling, 2013). To calculate the BOM, the planned sales for the month are added
to the basic stock inventory on hand. In Appendix E Table E.1 it shows the planned sales for
each month starting at August 1st 2014 -July 2015 fiscal year.
In Appendix E Table E.2 explicitly details the department breakdown of number of
units purchased, wholesale price, average retail price, and the overall dollar value amount of
units purchased. Some of the main color trends of Fall 2014 were presented in the department
classification chart. The sub classifications represented include colors of black, mustard yellow,
silver, orange, and rose petal. In sizes, there is a wide variation that included Extra Small, Small,
Medium, Large, and Extra Large. These type of charts are vital for buyers and managers of
stores because it creates knowledge and awareness of the SKU assortment specifications of
merchandise bought. According to Levy & Weitz (2012), there are three aspects that go into
SKU assortment and variety of merchandise. Variety “is the number of merchandise categories a
retailer offers” (p.32). It is important that a new storefront offers the best variety in a given
department, in order to give the consumer more options to choose from. Assortment can be
defined as “the number of different items offered in a merchandise category” (Levy & Weitz,
2012, p.32). Both of these aspects of merchandise assortment are referred to as breadth of
26
merchandise and depth of merchandise. Each different item of merchandise is called a “stock-
keeping unit” or SKU (Levy & Weitz, 2012).
Within each department there will be specific classifications. In the accessories
department it includes earrings, necklaces, bracelets, rings, and watches. The sub-classification
Haute Hanger was purchasing for in accessories was in color and material. The colors selected
for the Fall 2014 season included gray, maroon, silver, black, and gold. Material was chosen as a
sub classification because watches and bracelets can vary greatly in the types of material it can
be constructed in. The materials chosen were gold, silver, titanium, sterling silver, lead and
nickel free. For the second department womens dresses, the sub-classifications included color
and size. In order to determine which colors should be selected to buy, competitors were
carefully analyzed, runway shows, and pantone and style (2014) trend reports. Other sources of
information about trends included trade shows such as the New England Apparel Club (NEAC,
2014). For dresses, the sub-classification of colors included orchid purple, royal blue, black, red,
silver, misted yellow, cypress green, and sangria. The colors were chosen from the pantone trend
report for 2014. In section II Merchandise Demand Figure II.II shows the entire range of colors
for Fall season 2014 (Pantone, 2014). The sizes chosen for Haute Hanger included x-small,
small, medium, large, and extra large. These were based off of the Haute Hangers main
competitor Francesca’s (2014).
27
References
Cynthia R. Easterling, E. L. (2013). Merchandising Mathematics for Retailing. New Jersey:
Prentice Hall
Francescas (2014). Francesca's | Womens Clothing Stores & Online Boutique Retrieved at
http://www.francescas.com/ [Accessed 23 Apr. 2014].
Neacshow (2014). New England Apparel Club Retrieved at:
http://www.neacshow.com/
Pantone. (2014). Retrieved from Womens Fashion: Color that Transcends Time and Place:
http://www.pantone.com/pages/fcr/?season=fall&year=2014&pid=3
Style. (2014). Retrieved from Accessory Jewerly Trends:
http://www.style.com/accessories/search/jewelry
Weitz, L. &. (2012). Retailing Management. New York: The Mcgraw Companies
28
Buying Trip VI
For the buying trip Haute Hanger will be attending two trade shows. The first trip Haute Hanger
will be attending at the New England Apparel Club located at the Royal Plaza Trade Center at
181 Boston Post Road in West Marlboro MA, 01752. The last trip will be located in Syracuse
NY and the Syracuse NY Super show hosted on September 28-29th will feature an assortment of
women’s apparel and accessory lines. The first trip to West Marlboro MA, 01752 will primarily
be focusing on the accessory line designers Warren Sofia Jewelry, Carissima Bijoux, and Frank
Lyman Design. These types of shows are only open to Wholesale Representatives, and qualified
retailers (NEAC, 2014). The New England Apparel Club is a nonprofit organization with the
primary objective of conducting efficient women's apparel trade shows and was founded in 1945.
This type of organization was sufficient because it had a long history of service to both the
apparel and accessories industries (NEAC,2014). A picture of the Trade show location can be
found in Appendix F Figure F.1 and the Tradeshow Calendar in Appendix F Figure F.2. Haute
Hanger will be primarily buying for the spring season of 2015. Below in Figure VI.I is a picture
of the Spring collection catalog for NEAC.
29
7
Figure VI.I
When the buyers will be attending the trade shows the type of product a buyer will be
purchasing for is the newest spring season collections in both accessories, and womens apparel.
The buyer has an Open-To-Buy amount of $126,199.70 and a Beginning-of-the-month BOM of
$74,812.41. An open-to-buy system is continuously used by buyers because “it compares the
planned end-of-month inventory to the actual end-of-month inventory. When sales are greater
than planned, the system determines how much merchandise to buy, in terms of dollar the buyer
has available, in order to satisfy the increased consumer demand” (Levy & Weitz, 2012, p. 323).
The Beginning-of-Month is a variable taken into account because it determines how much stock
the buyer needs in order to meet sufficient planned sales figures (Easterling, 2013). The buyer
for Haute Hanger does not intend on purchasing more than the Open-to-Buy Amount because
Haute Hanger is only purchasing for 50% of store departments. In order to continuously
replenish merchandise and push new merchandise in store it is important that a buyer does not
spend the entire Open-to-buy. By having a closely monitored Open-to-buy system a buyer is
7 (NEAC, 2014)
30
accurately able to keep track of merchandise that is purchased and the quantity. This system
allows a buyer not to over or under buy items.
Haute Hanger plans on visiting three vendors at the NEAC trade show. The three
vendors include Warren Sofia Jewelry, Carissima Bijoux, and Frank Lyman Design. The criteria
when evaluating these vendors includes Quality, Delivery, Price, Merchandise Mix, and History.
Reference to Appendix D Figure D.3 to see the Vendor Matrix chart (Foster, 2014). When
visiting these vendors, Haute Hanger is mainly buying for spring dresses, and spring accessories.
To see the department breakdown of the number of units purchased, wholesale price point and
sub-classifications, refer to Appendix E Table E.2.
Since Haute Hanger is a new start up business, if an opportunity to trade up was
presented, Haute Hanger would trade up, but due to being a new business the company’s primary
focus is to look for promotional merchandise. The trends for Spring and Summer that were
precisely analyzed included color, style, and silhouette. For accessories, the specifications the
buyer looked at were strictly color and style. The colors trending for accessories include bright
royal blue, hot pink, all different tints and shades of green, brown, black, and a mix of neutral
tones. The two main styles that could be seen in accessories was chunky, geometrical shapes,
fringe, and zebra print. In Figure VI.II shows the vibrant and unique shapes of accessories. To
view more of the projected trends for Spring 2015 accessories, see Appendix F. Figure F.3.
31
8
Figure VI.II
When analyzing dress trends, the main colors varied depending on the occasion the
dress was being used for. There was a variance of colors which ranged from bright red, coral,
mustard yellow, black, gray, and pastel shades of light rose, and ivory. The main styles of
dresses for formal wear such as wedding or prom, featured flowy fabric but on the upper half of
the body it remained relatively tight fitted. For casual wear dresses were free flowing, or box
shaped. In Figure VI.III shows an example of a formal dress with a pastel shade ivory. The
silhouette of dresses ranged from A-line shape, flowy, square shaped, and maxi. To view more of
the trending styles of dress apparel refer to Appendix F Figure F.4-F.5 Spring 2015 Trends for
Dresses.
8 (WeConnectFashion,2014)
32
9
Figure VI.III
Haute Hanger will take advantage of Trade (functional) discounts and cash discounts.
A discount is “a reduction in price allowed by the vendor, and trade discounts are a percent
deducted from the list price of the vendor” (Easterling, 2013, p.82). The company are utilizing
trade discounts because typically a list price set by the vendor is significantly higher than the
typical retail price. It is important that Haute Hanger pays within a given specified time frame in
order to receive a trade discount. This strategy is often used to make the consumer think they are
receiving a better value (Easterling, 2013). Another discount Haute Hanger will be using is cash
discounts. A cash discount is a percent reduction from the quoted cost allowed for prompt
payment of an invoice (Easterling, 2013,p.84).
Negotiation is an essential part of the buying process. According to Easterling (2013),
In many retail organizations, the buyer is responsible for negotiating the cost of the merchandise.
The buyer acts as the retailers agent in dealing with vendors and has the responsibility to
represent the retailer in an ethical manner (p.81). Another element to buying merchandise, is
9 (WomensWearDaily, 2014)
33
purchasing overseas. “When purchasing goods from overseas, retailers should be familiar with
legislation that regulates competition and affects pricing policies (Easterling, 2013, p.81).
In order for Haute Hanger to have a competitive advantage in the market place, it is
vital that the company explores non domestic markets or foreign trade. Staple merchandise such
as casual dresses that do not require complex construction may be considered for foreign trade.
This will reduce costs, and will broaden the company’s horizons. Since Haute Hanger is a new
business, starting with foreign trade through online resources creates convenience, and a gradual
way of developing connections with vendors. It is imperative that Haute Hanger develops
alliances and long term relationships with independent firms overseas (Levy & Weitz, 2012).
34
References
Cynthia R. Easterling, E. L. (2013). Merchandising Mathematics for Retailing. New Jersey:
Prentice Hall .
Neacshow (2012) New England Apparel Club Retrieved at:
http://www.neacshow.com/
Weconnectfashion (2014). WeConnectFashion Trends| MAGIC SOURCING GALLERIES S/S
2015. FASHION SNOOPS, International Trend Forecasting Report For Fashion
Business. Retrieved:
http://weconnectfashion.com/fido/getarticle.fcn?&type=trends&SearchString=s/s+2015&
id=737870PM0000086&start=1&tr=18
Weitz, L. &. (2012). Retailing Management. New York: The Mcgraw Companies.
Womens Wear Daily (2014). Fashion, Beauty and Retail News - WWD.com. Retrieved at:
http://www.wwd.com
35
Negotiation VII
Negotiations are an essential part of the buying process. By getting the right price for a select
amount of merchandise can assist the retailer in being successful. According to Easterling
(2013), retailers should be aware of all considerations that will assist them in negotiating with
vendors for the best prices (p.80). Even though wholesale prices are usually established by a
vendor, retailers oftentimes are able to reduce the net cost of merchandise by negotiating for
discounts, transportation, allowances, rebates, and services (Easterling, 2013). Negotiating with
suppliers is important for the buyer to purchase the merchandise at a reasonable cost and still be
able to make a high profit margin of these items.
Haute Hanger plans to develop long term relationships with vendors that offer prices
at a low enough cost where the company will produce a high enough profit margin. During the
negotiation process it is important that a buyer is knowledgeable about the product, the type of
merchandise the company is looking for, the types of trends occurring in the market, and the
overall needs for the company. Building a sustainable competitive advantage is the final element
in a retailers approach to developing a strong retail strategy (Levy & Weitz, 2012, p.114). There
are four main elements in building strong partnering supplier relationships which includes
awareness, exploration, expansion, commitment (Levy & Weitz, 2012, p.360). The buyer first
explores the benefits and costs of a potential partnership. As the buyer develops more knowledge
and information about the product, several buyers often utilize joint promotional programs .“If
both parties continue to find the relationship mutually beneficial, it moves to the commitment
stage and becomes a strategic relationship”(Levy & Weitz, 2012, p.361).
Another component to the buyer-vendor relationship is negotiating terms with the
vendors they are having a business relationship with. A buyer must know legal issues in regards
36
to terms and conditions of purchase. The Robinson-Patman Act makes it illegal for vendors to
offer different terms and conditions to different retailers for the same merchandise and quantity
(Levy & Weitz, 2012, p.361). A buyer for Haute Hanger has to be trained and highly
comprehensive of the terms a vendor can offer. As discussed in the previous section, VI. Buying
Trip Haute Hanger will be using Trade (functional) and cash discounts. After establishing a
strong relationship with vendors, this will allow Haute Hanger to receive extended amount of
time to pay for merchandise through negotiation.
The three months Haute Hanger will be using to display the specifications of dating,
discount dates, invoice received, and when payments are due are October, November, December
and January. From each vendor Haute Hanger will purchase one staple item. The three vendors
Haute Hanger will be purchasing from are Warren Sofia Jewelry, Bijoux Wholesale, and Rose
Wholesale. Haute Hanger will read the terms associated with the type of payment. A term is
referred to as cash discount and dating. Dating can be defined as the time limit for the payment
of an invoice. It also is refers to the length of time the retailer has to pay the invoice and the time
during which the cash discount was taken. (Easterling, 2013, p.84-87).
37
Warren Sofia Jewelry
10
Figure VII.I
The first vendor Haute Hanger is buying from is Warren Sofia Jewelry. The item purchased was
a coral multi-pack necklace at $8.50 wholesale price. The first dating term used was 3/10 net 30.
Regular dating or “normal dating is calculated from the date of an invoice, which is usually the
date the merchandise is shipped (Easterling, 2013, p.88). In regular dating, Haute Hanger will
have a 3% percent discount if the invoice is paid within 10 days. If not paid within 10 days, the
complete or net amount is due 30 days from the invoice. In Figure VII.I shows the item that was
purchased. The exact amount was due on the invoice was $8.50 multiplied by a total of 47 units
resulting in a total of $401.27. In Figure VII.II shows the invoice calculations for Warren Sofia
Jewelry. See Appendix G Table G.1 for Sofia Jewelry Invoice.
Warren Sofia Jewelry Invoice #165 3/10 net 30
Invoice Date: Oct-15-2014
Last day for discount: October 15th 15+10= Oct 25th
If not paid by discount date: 31-16=14 30-16= Nov 14th
Payment Due Date: November 14th, 2014
Figure VII.II
Bijoux Wholesale
The second supplier Haute Hanger purchased from was an online vendor Bijoux Wholesale. The
item that was purchased was a thick gold hoop earring for $1.87 at wholesale price point. The
dating term used was EOM or End-of-Month, with EOM dating; the discount date is calculated
10 Warren Sofia Jewelry, 2014
38
from the end of the month instead of the date of the invoice (Easterling, 2013, p.88). Also with
EOM dating the buyer must be aware that the net period is an additional 20 days. Invoices dated
on or after the 26th of the month is considered to be dated the first of the following month
(Easterling, 2013). In figure VII.III shows the jewelry item that was purchased from Bijoux
Wholesale. The exact amount that was due on the invoice was $1.87 multipled by 293 units,
equaling to a total of $548.59. In figure VII.IV, shows the invoice calculations for Bijoux
Wholesale. Refer to Appendix G Table G.2 for Bijoux Wholesales Invoice.
Figure VII.III
Bijoux Wholesale Invoice #182 8/10 EOM
Invoice Date: Nov-11-2014
Last day for discount:
Dec-10-2014*discount date is the 10th of every
month due to invoice being dated before 26th of
month with EOM terms
If not paid by discount date: 10+20 = 30
Payment due: Jan-30-14
Figure VII.IV
Rose Wholesale
The last importer Haute Hanger purchased from was Rose Wholesale, another online vendor.
The apparel item that was ordered was a beige maxi dress at $8.18. The dating terms are ROG,
and the dating is calculated from the date the merchandise is received by the retailer, rather than
39
the date on the invoice (Easterling, 2013, p.88). In Figure VII.V shows the dress that was
ordered. The total number of units ordered was 168 multiplied by $8.18, resulting in $1,374.24.
Below in Figure VII.VI, are the invoice calculations for Rose Wholesale. Refer to Appendix G
Table G.3 for Rose Wholesales Invoice.
11
Figure VII.V
Rose Wholesale Invoice #187 2/10 ROG
Invoice Date: November 8 2014 Date Received: November 14
Last day for discount: Nov 24th, 2014 14+10=nov 24th
If not paid by discount: 24-20=4 * use date received not invoice
Payment due: December 11th, 2014
Figure VII.VI
Haute Hanger created a business calendar to help achieve organization, and a structure
of when specific merchandise will arrive. This will assist the business in remembering when bills
are due. Also by paying bills on time, and receiving discounts, it will help the company save
money. This will also achieve a sustainable competitive advantage by having more cash flow on
11 Rose Wholesale, 2014
40
hand and maintaining strong vendor relationships. Refer to Appendix G Calendar G4- G.7 for
calendar months of October, November, December, and January.
References
Cynthia R. Easterling, E. L. (2013). Merchandising Mathematics for Retailing. New Jersey:
Prentice Hall.
Weitz, L. &. (2012). Retailing Management. New York: The Mcgraw Companies
41
Distribution VIII
Flow and Distribution
The distribution process is a critical step in ensuring that consumer’s needs and wants are met.
According to Levy & Weitz (2012),
“Retailers are the connection between customers and product manufacturers. It is the
retailer’s primary responsibility to gauge customer’s wants and needs and work with
other members of the supply chain which includes distributors, vendors, and
transportation companies. This ensures the merchandise that customers want is available
when they want it” (p.248).
Several large companies utilize distribution centers to process shipment of apparel and other
goods to retail stores, but since Haute Hanger is not a chain, vendors will ship merchandise
directly to the store. The advantages of having product shipped directly to a store location, is the
retailer has more control over the flow of merchandise and overall lowers inventory cost. The use
of Supply Chain Management is “a set of activities and techniques firms employ to efficiently
and effectively manage the flow of merchandise from the vendors to the retailers customers”
(Levy & Weitz, 2012, p.248). By a business having efficient supply chain management it can
provide both a strategic and competitive advantage that overall increases product availability and
inventory turnover (Levy & Weitz, 2012). Haute Hanger plans on establishing solid relationships
with vendors and having sufficient supply chain management information systems. This will
result in the overall company getting a higher return on assets. In Appendix H Figure H.1 shows
the flow of merchandise in the order of factory, vendor, delivery, store and consumer.
42
Stock Delivery Process
By having effective supply chain management it provides a company two main benefits. The two
benefits are fewer stock outs, and tailored assortments (Levy & Weitz, 2012, p.250). A company
having control of the flow merchandise and how effective it sells can provide the retailer key
information about the target customer, and their needs. It also assists Haute Hanger in collecting
information about the target consumers shopping behavior and the type of purchases made (Levy
& Weitz, 2012). In order to establish fewer stock outs a company must engage in knowing
information about where merchandise is located at all times. A stock out is defined as “when a
SKU that a customer wants is not available” (Levy & Weitz, 2012, p. 250). Haute Hanger will
establish strong profit margins by knowing when certain items in the store are effectively selling,
and when to re-order from the vendor. Another factor involved by having effective supply chain
management is tailored assortments (Levy & Weitz, 2012). Haute Hanger will adjust assortments
due to climate change, offering more winter oriented clothing during peak times in the season.
This will satisfy the consumer demand, and strengthen customers loyalty to the brand.
Marking System
Another process involved in the distribution of products is making merchandise “floor-ready”
(Levy & Weitz, 2012). The tasks involved during that process includes ticketing, marking, and
placing apparel on hangers. Ticketing and marking refer “to affixing price and identification
labels to the merchandise” (Levy & Weitz, 2012, p.257). Haute Hanger will personally design
the company labels to be unique and adhere to the brand image. Typically price ticketing and
marking occurs in distributions centers but due to Haute Hanger being a small business, the
vendors will be responsible for issuing a reverse purchase order and initiate replenishment
(Foster, 2014).
43
According to Foster (2014) there are three types of price marking systems which
include blind, semi-blind, and simple check. Blind check involves an intricate scanning system,
where the invoice is blank. Most businesses use the blind check because it is the most effective at
preventing shrinkage inside a store. Semi-blind is when a company states “on a list the
merchandise on the invoice, and compares it to the list of the invoice from the vendor” (Foster,
2014).This allows for cross-checking of the number of units and merchandise ordered. Simple
check is “the most unreliable and leaves for vulnerable errors” (Foster, 2014). Since Haute
Hanger is a small business, the best and most cost effective way for a checking system would be
through a semi-blind check.
Price Ticket
Haute Hangers price ticket will represent the brand colors and aesthetics. The components that
will be included on the price ticket will include a SKU bar in order for cash registers to properly
scan merchandise, a style number, size, and price. Tickets are often used to inform the buyer of
what type of item they are purchasing and the type of style the garment is. Price tickets offer a
business, a system of keeping track of merchandise, and also allowing for categorization of
merchandise by style, size, or price point. The price ticket will also provide a company inventory
statistics of how much is currently selling and which style. In Figure VIII.Idisplays Haute
Hangers price ticket at the front with company color and logo. Refer to Appendix H, Figure H.2
for the back and front of the price ticket, as well as company aesthetics.
Figure VIII.II
44
References
Foster , I.. A. (2014). Buying Process: Merchandise Ordering. Retrieved from<
http://Blackboard.framingham.edu>
Weitz, L. &. (2012). Retailing Management. New York: The Mcgraw Companies
45
Merchandise Control IX
Inventory System
The logistical aspects of the business will be further discussed in this section in relation to
inventory control systems. The first necessary step in monitoring the success rate of specific
merchandise SKU’s is through the Merchandise Management Planning Process. During this
process retailers use two different types of merchandise management planning systems (Levy &
Weitz, 2012, p. 309). These types of merchandise management systems are staple and fashion
merchandise categories. Staple merchandise are categories that are in continuous demand over an
extended amount of time and fashion merchandise are in demand only for a relatively short
period of time (Levy & Weitz, 2012). Buyers must be knowledgeable about which items are
categorized staple and fashion merchandise items for inventory levels to stay operating at
efficient levels. Haute Hanger will develop a process of merchandise control in order to measure
these levels.
Merchandise control is “the process of designing and maintaining inventory systems
for controlling the planned balance between inventory and sales” (Foster, 2014). The next step
involved in the inventory process Foster states, (2014) is the inventory information system which
is a set of methods and procedures for collecting and processing merchandise data pertinent to
the planning and control of merchandise inventories (Foster, 2014). Haute Hanger will plan on
establishing an effective inventory system that will provide the company information about the
average SKU assortments of merchandise that is selling. It is important that the company is
highly informed on the types of inventory systems. The first system is called perpetual inventory
which is continuous and compares sales made through POS terminals with the shipments that are
received by the store (Levy & Weitz, 2012, p.320). The advantage of this system is the
information that is able to be generated automatically and instantly. This will provide Haute
46
Hanger stock on hand counts immediately. The second inventory information system is called
periodic physical inventory. This type of inventory control system involve gathering stock
information intermittently (1 or 2) times a year and also engages an actual physical count (Foster,
2014). The downfall of a periodic physical inventory system is that it does not determine
shortages.
Cost method terminology used frequently by merchandisers and buyers is FIFO and
LIFO. The term FIFO stands for (first in first out) and can overstate profits during inflationary
times – also providing more taxes. LIFO stands for (last in first out) recent acquisitions costs
determines price (Foster, 2014). LIFO method is use of LIFO results in ending inventory that
includes the beginning inventory as well as one or more additional layers added during the
period (Mcgraw-Hill, 2014). The last method used is Retail Method Inventory or RIM. Several
retailers utilize RIM because it provides two main objectives which are to maintain a perpetual
or book inventory in terms of retail dollar amounts, and to maintain records that make it possible
to determine the cost value of the inventory at any time without taking a physical inventory
(Levy & Weitz, 2012, p. 337). Haute Hanger will determine the most effective inventory system
to use by knowing which method provides the most accurate results in ending inventory levels.
Haute Hanger will use the perpetual book method because it provides the company
immediate results and are able to see up to date inventory information. Haute Hanger will use
this in combination with physical inventory systems and LIFO system. In order to get accurate
results of quantities represented in the store by the end of the fiscal year, the perpetual book
method should be used in addition to other inventory information systems.
47
Merchandise Available
In order for Haute Hanger to compute the company’s inventory levels, the retail method will be
used. The retail method will provide four necessary measurements to determine financial and
operating costs possible. These four components include total merchandise available, cost
complement, retail deductions, and ending inventory value. In Table XI.I represents Haute
Hangers total merchandise available for the month of August. The cost complement was then
computed by taking the cost value of inventory, and dividing it by retail value of inventory. Cost
complement is the difference between retail percent (100%) and markup percentage (Easterling,
2013).
Table IX.I Total Merchandise Available
Total Merchandise Available Cost Retail
Beginning Inventory (Nov) $ 43,750.30
$ 74,812.41
(+)net purchases (OTB Nov) $ 74,266.50
$ 126,994.70
(+) additional mark ons (10%) $ 7,481.24
(+) freight charges (5%) $ 2,187.51
total merchandise available $ 120,204.31
$ 209,288.34
Cost Complement $
120,204.31 $ 209,288.34
= 57.43%
48
Retail Deductions
After Haute Hanger calculated the total merchandise available and cost complement, the next
step was to determine retail deductions. Retail deductions determine the total merchandise
available for sale (Foster, 2014). According to Easterling (2013), the types of retail deductions
are net sales, net markdowns, and discounts to employees or special customers (p.176). In net
sales customer returns and allowances are subtracted from gross sales. Also in net markdowns,
markdown cancellations are subtracted from markdowns. Lastly, in discounts to employees,
“these type of deductions are treated as deductions from total merchandise handled” (Easterling,
2013, p.176). In Table IX.II, the total retail deductions for Haute Hanger are shown.
Retail Deductions
Sales for Period $ 69,661.19
(+) markdowns $ 17,415.30
(+) discounts (+) shortages (estimated)
(= total retail deductions)
$ 87,076.49
49
Ending Inventory Value
Once the total retail reductions are calculated, Haute Hanger must compute the ending inventory
value. To evaluate ending inventory value Easterling states (2013), “the retail value of the
closing book or physical inventory (when available) is converted to its approximate cost value by
multiplying the retail value by the cost percent calculated in cost complement” (p.186). Below in
Table IX.III, the ending inventory value is verified.
Table IX.III Ending Inventory Value
Ending Inventory Value
Total merchandise available at retail $ 209,288.34
(-) total retail Deductions $ 87,076.49
(=Ending inventory at retail $ 122,211.86
Ending inventory at retail $ 122,211.86
X cost complement 57.43%
(=Ending inventory at COST) $ 70,192.12
50
Gross Margin and Cost of Goods
Haute Hanger then deciphers the calculation of gross cost of merchandise sold. To compute the
cost of goods sold and the gross margin, it is the difference between the cost value of total
merchandise handled and cost value of the ending inventory or closing book inventory
(Easterling, 2013, p.186). In order to calculate the total cost of merchandise sold, Easterling
states (2013), gross cost of merchandise sold is adjusted by cash discounts and alteration costs;
cash discounts are subtracted and then alternation costs are added (p.186). The calculations are
shown in Table IX.IV of Cost of Goods and Gross Margin.
Table IX.IV Cost of Goods and Gross Margin
Total Merchandise available at cost $ 120,204.31
(-) ending inventory at cost $ 70,192.12
(=COST of Goods Sold) $ 50,012.19
Sales for the period $ 69,661.19
(-) Cost of goods sold $ 50,012.19
(=Gross Margin) $ 19,649.00
Stock Turns
According to Easterling (2013), turnover is an essential tool in evaluating the efficient use of
capital invested in inventory or (stock). After the computation of ending inventory value, and
Haute Hanger is knowledgeable on the stores stock, the stock turnover is then evaluated. The
stock turn is defined as the number of units the average stock is sold during a given period of
time in relation to the sales for the same period (Easterling, 2013, p.220). To find the stock turn
over Haute Hanger will use the first three months BOM and the third months EOM. Average
51
stock on hand is determined by taking the sum stock on hand beginning of the period, at each
period, and end of period divided by the number of listings (Foster, 2014). Below in Table IX.V,
displays both the stock on hand, and stock turnover.
Table IX.V Average Stock
Average Stock
Nov 1 BOM $ 74,812.41
Dec 1 BOM $ 114,730.62
Jan 1 BOM $ 54,461.95
Jan 30 EOM $ 54,845.41
Total Sum of (Nov BOM, Dec BOM, Jan BOM, Jan EOM)
$ 298,850.38
Total Inventory $ 74,712.59
Table IX.VI Stock Turnover
Net Sales retail (period)/ Ave Stock Retail Stock Turn
Stock Turn Over at Retail 228551.32/ 74,712.59 3.06 Cost of goods (period)/Ave Stock Cost
Stock Turn Over Cost 133,656.81/43,691.93 3.06
Gross Margin Return on Investment
As Easterling states (2013), “a good measure of inventory profitability is gross margin return on
inventory” (p. 195). GMROI is a ratio that measures the efficiency of the investment in
inventory. In order to calculate the GMROI it is computed by dividing the dollar gross margin by
average inventory at cost then adding the beginning-of-the-month (BOM) cost inventory for each
month in the period plus end-of-month (EOM) cost inventory for the last month in the period and
dividing by 7 for a season and 13 for annually (Easterling, 2013, p.195). GMROI provides
52
critical information to the buyer and retailer about “whether an adequate gross margin is being
earned compared with the investment in inventory”(Easterling, 2013). The calculations are
presented below in Table IX.VII.
Table IX.VII Gross Margin Return on Investment
GMROI
Gross Margin (yr)/Average Stock $324,981.19/$74,712.59
$4.35
There are two components of GMROI which includes inventory turn over and sales to
stock ratio. By having a high turn-over rate, new merchandise is able to re-enter the store and
ultimately attract more consumers (Levy & Weitz, 2012). As Levy & Weitz (2012) state,
“increasing the amount of new merchandise also improves employees morale, therefore
motivation to sell new merchandise increases sales resulting in a higher inventory turnover”
(p.308). Also when inventory turnover inevitably increases after increased profit margins, more
money is generated to buy new merchandise (Levy & Weitz, 2012). Other benefits of high turn-
over as Foster (2014) states is “fresher merchandise, fewer mark-downs, less-depreciation,
lower-expenses which reduces inventory expense, greater-sales that generate more consumer
interest, and a higher return that increases sales, decreases stock, more productivity, and lastly
efficient use of capital” (Foster, 2014).
Average Weeks of Supply
In order for a business to plan stocks, the average week of supply has to be calculated. Easterling
(2013) explains that weeks supply is defined “as a method of planning stock whereby the needed
inventory is equal to the sales for a specific number of weeks” (p.224). This assists a retailer in
knowing the turnover stock rate and the average of when merchandise needs to be replenished.
53
The weeks supply is calculated by taking the number of weeks in the period and dividing it by
desired stock turnover rate for the period (Easterling, 2013, p. 225). Below in Figure IX.I details
the equation used to find weeks supply. In Table IX.VIII shows the weeks supply calculations
for Haute Hanger. All elements including merchandise available, retail reductions, ending
inventory value, gross margin and cost of goods, stock turns, GMROI and average weeks of
supply can be located in Appendix I Table I.I involved in Haute Hanger’s merchandise control
Figure IX.VIII
𝑊𝑒𝑒𝑘𝑠 𝑆𝑢𝑝𝑝𝑙𝑦 =# 𝑜𝑓 𝑤𝑒𝑒𝑘𝑠 𝑖𝑛 𝑡ℎ𝑒 𝑃𝑒𝑟𝑖𝑜𝑑
𝑆𝑡𝑜𝑐𝑘 𝑇𝑢𝑟𝑛𝑜𝑣𝑒𝑟 𝑓𝑜𝑟 𝑃𝑒𝑟𝑖𝑜𝑑⁄
Table IX.III Average Weeks of Supply
Average Weeks of Supply
# of weeks in a yr/stock turn 52 stock turn 3.06
= 17 weeks
54
References
Connect. Mcgraw-Hill (2014). The Retail Inventory Method. Retrieved at:
http://connect.mcgrawhill.com/sites/0077328787/student_view0/ebook/chapter9/chbody1
/the_retail_inventory_method.htm
Easterling, E. L. (2013). Merchandising Mathematics for Retailing. New Jersey: Prentice Hall
Foster , I.. A. (2014). Merchandise Control Power Point. Retrieved from<
http://Blackboard.framingham.edu
Weitz, L. &. (2012). Retailing Management. New York: The Mcgraw Companies.
55
Appendix A
A.I Haute Hanger Skeletal Statement
Net Sales $ 782,710.00 100.00%
COG $ 457,728.81 58.48%
GM $ 324,981.19 41.52%
EXP $ 306,274.42 39.13%
P $ 18,706.77 2.39%
A.2 Haute Hanger Planned Sales
56
Appendix B
B.1 Competitive Survey For Haute Hanger
Department
category
Color
# of styles
material
Price
B.2 Competitive Analysis Forever 21
57
(Forever 21, 2014)
B.3 Competitive Analysis Neiman Marcus
(Neiman Marcus, 2014)
58
B.4 Competitive Analysis Francescas
(Francescas, 2014)
59
B.5 Rings Styles
(Vogue, 2014)
B.6 Styles of Watches
(Rose Wholesale, 2014)
B.7 Dress Trends based on Color Fall 2014
(Harpers Bazaar, 2014)
60
B.8 Dress Trends based on Style Fall 2014
(Harpers Bazaar, 2014)
B.9 Dress Trends based on Silhouette Fall 2014
(Harpers Bazaar, 2014)
61
B.10 Evolving Trends in Accessories “Creole Gold Hoop Earrings”
(Vogue, 2014)
B.11 Fall/Winter 2014-2015 Evolving Accessories
(Vogue, 2014)
B.12 Bracelets Trends for Fall 2014
62
Appendix C
Table C.1 – C.2 Accessory Department Breakdown
(Francescas, 2014)
C.2 Dress Department Breakdown
0.00%
10.00%
20.00%
30.00%
Earrings Necklaces
bracelets Rings watches
Percentage by Classification 30.00% 10.00% 20.00% 10.00% 30.00%
Dollar Amount Per Classification $234,813.00 $78,271.00 $156,542.00 $78,271.00 $234,813.00
Axi
s Ti
tle
Department Breakdown
0.00%
10.00%
20.00%
30.00%
40.00%
Casual Formal Prints PartyDress
BusinessDress
Percentage by Classification 40.00% 10.00% 10.00% 30.00% 10.00%
Dollar Amount Per Classification $313,084.00 $78,271.00 $78,271.00 $234,813.00 $78,271.00
Axi
s Ti
tle
Department Breakdown
63
Table C.3 - C.4 Average Price Points and Units for Department 1 and 2
Table C.4
C.5 Total Number of Departments Percentage Breakdown
30.00%
20.00%20.00%
30.00%
Total Department Percent Breakdown
Tops Bottoms Accessories Dresses
64
Appendix D
Figure D.1 Example of Wholesale Vendor Websites
(Rose Wholesale, 2014)
D.2
(BijouxUSA,2014)
D.3 Vendor Matrix
65
D.4 Vendor Contact List
D.5 Table of Whole Sale Prices by Vendor Warren Sofia Jewelry
(Warren Sofia Jewelry, 2014)
66
Appendix E
Table E.1 Planned Sales for Haute Hanger August 1st 2014 - July 2015
Table E.2 Department Breakdown and Number of Units Purchased per Classification
67
Appendix F
F.1Location of NEAC in West Marlboro MA (New England Apparel Club)
(NEAC, 2014)
F.2 NEAC Calendar of Tradeshow Times
(NEAC, 2014)
68
F.3 Accessory Trends for Spring 2015
(WeConnectFashion,2014)
F.4 Figure VI._ Dress Trends for Spring 2015
(TheKeytoChic,2014)
69
F.5 Figure VI._ Flowy and Pastel Trend
(Womens Wear Daily, 2014)
70
Appendix G
G.1 Invoice for Warren Sofia Jewelry
71
G.2 Invoice Calculations for Bijoux Wholesale
72
G.3 Invoice Calculations for Rose Wholesale
73
G.4 October Calendar for Warren Sofia Jewelry
74
G.5 November Calendar for Bijoux Wholesale
75
G.6 December Calendar for Rose Wholesale
76
G.7 January Calendar for Rose Wholesale
77
Appendix H
H.1 Figure H._ Merchandise Flow Diagram
→ → → →
H.2 Haute Hangers Price Ticket Aesthetics
Front Back
78
Appendix I
I.1
Total Merchandise Available Cost Retail
Beginning Inventory (Nov) $ 43,750.30
$ 74,812.41
(+)net purchases (OTB Nov) $ 74,266.50
$ 126,994.70
(+) additional mark ons (10%) $ 7,481.24
(+) freight charges (5%) $ 2,187.51
total merchandise available $ 120,204.31
$ 209,288.34
Cost Complement $ 120,204.31
$ 209,288.34
57.43%
Retail Deductions
Sales for Period $ 69,661.19
(+) markdowns $ 17,415.30
(+) discounts
(+) shortages (estimated)
(= total retail deductions) $ 87,076.49
Ending Inventory Value
Total merchandise available at retail $ 209,288.34
(-) total retail Deductions $ 87,076.49
(=Ending inventory at retail $ 122,211.86
Ending inventory at retail $ 122,211.86
X cost complement 57.43%
79
(=Ending inventory at COST) $ 70,192.12
Total Merchandise available at cost $ 120,204.31
(-) ending inventory at cost $ 70,192.12
(=COST of Goods Sold) $ 50,012.19
Sales for the period $ 69,661.19
(-) Cost of goods sold $ 50,012.19
(=Gross Margin) $ 19,649.00
Average Stock
Nov 1 BOM $ 74,812.41
DeC 1 BOM $ 114,730.62
Jan 1 BOM $ 54,461.95
Jan 30 EOM $ 54,845.41
$ 298,850.38
Total Inventory no of listings Ave Stock $ 74,712.59
Stock Turn
Net Sales retail (period)/ Ave Stock Retail 3.06 $ 228,551.32 $ 74,712.59
Cost of goods (period)/Ave Stock Cost Stock Turn $ 133,656.81 3.06
80
$ 43,691.93
$ 133,656.81
Number of Units/Average Stock on Hand units
$ 4.35
Gross Margin (yr)/Average Stock $ 324,981.19
$ 74,712.59
Net Sales/Stock on hand X gross margin/net sales $ 69,661.19
$ 4.35
stock on hand $ 74,712.59
gross margin $ 324,981.19
planned sales $ 69,661.19
Average Weeks of Supply
# of weeks in a yr/stock turn 52 17 weeks
stock turn 3.06
81
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