Business CaseFor [Project Name]Business Case Document ControlDocument InformationInformationDocument Id [Document Management System #]Document Owner [Owner Name]Issue Date [Date]Last Saved Date [Date]File Name [Name]Document HistoryVersion Issue Date Changes[1.0] [Date] [Section, Page(s) and e!t "e#ised]Document ApprovalsRole Name Signature DateProject SponsorProject Review GroupProject Managerualit! Manager(i$ a%%&ica'&e)Procurement Manager(i$ a%%&ica'&e)"ommunications Manager(i$ a%%&ica'&e)Project O##ice Manager(i$ a%%&ica'&e)Business Case Business Case Tale of ContentsTEMPLATE GUIDE.................................................................................... E!ECUTI"E #UMMA$%.........................................................................&& BU#I'E## P$(BLEM...........................................................................&2.1 ENVIRONMENTAL ANALYSIS....................................................................................................... 22.2 PROBLEM ANALYSIS................................................................................................................. 2) A"AILABLE (PTI('#..........................................................................)3.1 OPTION 1 [OPTION NAME].....................................................................................................33.1.1 Description.................................................................................................................. 33.1.2 Benefts....................................................................................................................... 33.1.3 Costs........................................................................................................................... 43.1.4 Feasii!it".................................................................................................................... 43.1.# $is%s............................................................................................................................ #3.1.& Iss'es.......................................................................................................................... #3.1.( Ass')ptions................................................................................................................ &3.2 OPTION 2 [OPTION NAME].....................................................................................................63.2.1 Description.................................................................................................................. &3.2.2 Benefts....................................................................................................................... &3.2.3 Costs........................................................................................................................... &3.2.4 Feasii!it".................................................................................................................... &3.2.# $is%s............................................................................................................................ &3.2.& Iss'es.......................................................................................................................... &3.2.( Ass')ptions................................................................................................................ &* $EC(MME'DED (PTI('......................................................................+4.1 OPTION RANKINGS.................................................................................................................. 74.2 OPTION RECOMMENDED...........................................................................................................7, IMPLEME'TATI(' APP$(ACH................................................................-5.1 PROJECT INITIATION................................................................................................................. 85.2 PROJECT PLANNING................................................................................................................. 85.3 PROJECT EXECTION............................................................................................................... 85.4 PROJECT CLOSRE.................................................................................................................. 85.5 PROJECT MANAGEMENT............................................................................................................8. APPE'DI!......................................................................................./6.1 SPPORTING DOCMENTATION.................................................................................................. !Business Case Template Gui0eWhat is a Business Case?( )usiness *ase is a document w+ic+ out&ines t+e ,usti$ication $or t+e start-u% o$ a %ro,ect. .t inc&udes/ ( descri%tion o$ t+e 'usiness %ro'&em (or o%%ortunity) w+ic+ e!ists in t+e 'usiness ( &isting o$ t+e a#ai&a'&e o%tions $or de&i#ering a so&ution to resoe t+e %ro'&em +e 'ene$its and costs associated wit+ eac+ so&ution o%tion ( recommended so&ution o%tion $or a%%ro#a&. When do I use a Business Case?+e )usiness *ase is usua&&y %resented 'y Senior Management wit+in t+e 'usiness to anidenti$ied )usiness S%onsor. .t is t+e $irst document used in t+e Pro,ect 0i$ecyc&e and, oncea%%ro#ed, a&&ows t+e %ro,ect to 'e $orma&&y de$ined. 1urt+ermore/ During t+e de#e&o%ment o$ a )usiness *ase, it may 'e necessary to underta2e a $orma& 1easi'i&ity Study. +is %rocess in#oes a more detai&ed assessment o$ t+e current 'usiness %ro'&em 3 o%%ortunity, t+e #arious so&ution o%tions a#ai&a'&e, t+e &i2e&i+ood o$ a success$u& im%&ementation $or eac+ so&ution o%tion and t+e recommended so&ution o%tion $or im%&ementation. +e 1easi'i&ity Study sim%&y %ro#ides t+e )usiness *ase wit+ more rigor $or t+e so&ution o%tions %resented. +e )usiness *ase is $re4uent&y re$erred to during t+e %ro,ect. (t eac+ 5ua&ity "e#iew %oint t+e )usiness *ase is used to determine w+et+er or not t+e 'ene$its, costs, ris2s and issues %re#a&ent matc+ t+ose out&ined in t+e )usiness *ase. (t t+e end o$ t+e %ro,ect a Post .m%&ementation "e#iew (P.") wi&& determine w+et+er or not t+e %ro,ect de&i#ered t+e )usiness )ene$its out&ined in t+e )usiness *ase. .n t+is regard, t+e success o$ t+e %ro,ect is measured against t+e a'i&ity o$ t+e %ro,ect to de&i#er t+e criteria out&ined in t+e )usiness *ase. +e ne!t stage $o&&owing a%%ro#a& o$ t+e )usiness *ase is t+e identi$ication o$ t+e %ro,ectsco%e wit+in a Pro,ect erms o$ "e$erence document.How to use this template+is document %ro#ides a guide on t+e to%ics usua&&y inc&uded in a )usiness *asedocument. Sectionsmay'eadded, remo#edor rede$inedat your &eisuretomeet your%articu&ar 'usiness circumstance. 6!am%&e ta'&es, diagrams and c+arts +a#e 'een added(w+ere suita'&e) to %ro#ide $urt+er guidance on +ow to com%&ete eac+ re&e#ant section.Business Case E1ecutive #ummarySummari$e eac% o# t%e sections in t%is document concisel! &! outlining t%e' Pro&lem or opportunit! Solution alternatives Recommended Solution Implementation (pproac%)& Business Pro2lem&. Environmental Analysis 3inclu0e Business Process asapplica2le4Outline t%e core aspects o# t%e &usiness environment w%ic% %ave derived t%e need #or t%isproject to ta*e place) +%ese ma! include' ,usiness -ision. Strateg! or O&jectives ,usiness processes or tec%nologies w%ic% are not operating e##icientl! New "ompetitor products or processes w%ic% %ave &een identi#ied New tec%nolog! trends /or opportunities resulting #rom new tec%nologies introduced0 "ommercial or operational trends w%ic% are driving c%anges in t%e &usiness "%anges to Statutor!. legislative or ot%er environmental re1uirements) Provide an! #acts or evidence to support t%e conclusions drawn a&ove)&.& Pro2lem AnalysisOutlinet%e#undamental &usinesspro&lemor opportunit!w%ic%t%eresultingproject willdirectl! address),usiness Pro&lemProvide a summar! o# t%e core &usiness pro&lem. including' ( generic description o# t%e core issue to %and +%e reasons w%! t%e pro&lem e2ists +%e elements w%ic% create it /e)g) %uman. process. tec%nolog!0 +%e impact it is %aving on t%e &usiness /e)g) #inancial. cultural. operational0 +%e time#rames wit%in w%ic% it must &e resolved) Business Case ,usiness Opportunit!Outline t%e &usiness opportunit! w%ic% %as &een identi#ied. including' ( summar! o# t%e generic opportunit! (n! supporting evidence to prove t%at t%e opportunit! is real ( time#rame wit%in w%ic% t%e opportunit! will li*el! e2ist +%e positive impact t%at reali$ation o# t%e opportunit! will %ave on t%e &usiness)) Availa2le (ptions+%is section provides a #ull listing o# all solution options. t%eir &ene#its. costs. #easi&ilit!. ris*sand issues) Options suggested ma! include doing not+ing. doing somet+ing t+at wi&& ac+ie#ea simi&ar resu&t or doing somet+ing t+at wi&& ac+ie#e a 'etter resu&t t%an current per#ormance)+r! to minimi$e t%e num&er o# options availa&le &! conducting a detailed Feasi&ilit! Stud!&e#ore%and) For eac% solution option identi#ied. t%e #ollowing in#ormation is re1uired'). (ption5 [Option Name]DescriptionProvideasummari$eddescriptiono# t%eoptionidenti#ied) +%iswill includet%egeneralapproac%to&eta*enandasummar!o# t%ecoreelementso# t%esolution/e)g) people.process. organi$ation. tec%nolog!0)Benefts, Goals and Measurement CriteriaDescri&e t%e tangi&le and intangi&le &ene#itsto t%e compan! upon implementationo#t%esolution) One o# t%e o&vious &ene#its descri&ed will &e t%at t%e &usiness pro&lem3opportunit! outlined a&ove will &e addressed) "omplete t%e #ollowing ta&le'Categor! Benefit ValueFinancial New revenue generated Reduction in costs Increased pro#it margin7 !7 !7 !Operational Improved operational e##icienc! Reduction in product time to mar*et 4n%anced 1ualit! o# product 3 service! 8! +rs! 8Mar*et Increased mar*et awareness Greater mar*et s%are! 8! 8Business Case (dditional competitive advantage Descri'e"ustomer Improved customer satis#action Increased customer retention Greater customer lo!alt!! 8! 8Descri'eSta## Increased sta## satis#action Improved organi$ational culture Longer sta## retention! 8Descri'e! 8N,' +%e &ene#its listed a&ove are wor*ing e2amples onl!) (ll 1uanti#ia&le &ene#its listed must&e supported &! current per#ormance #igures)Business Case Costs and Funding PlanDescri&et%etangi&leandintangi&lecoststot%ecompan!uponimplementationo# t%esolution) +%e costs o# t%e actualprojects%ould &e included /e)g) e1uipment procured0 aswell as an! negative impact to t%e &usiness resulting #rom t%e deliver!o# t%e project /e)g)operational down5time0) "omplete t%e #ollowing ta&le'Categor! Cost Value Bu"gete"People Salaries o# project sta## "ontractors 3 outsourced parties +raining courses7 !7 !7 !96SNO96SP%!sical ,uilding premises #or project team 41uipment and materials +ools /computers. p%ones607 !7 !7 !NONONOMar*eting (dvertising 3 &randing Promotional materials PR and communications7 !7 !7 !96SNONOOrgani$ational Operational down5time S%ort5term loss in productivit! "ultural c%ange7 !7 !Descri'eNONONON,' Inaddition. !ouma!needtoidenti#!w%et%ert%ecost itemisacapital /"(P470oroperational/OP470 e2penditure item) ( separate spreads%eet s%owing an anal!sis o# t%ecost e1uations ma! need to&eattac%edas anappendi2 tot%is document i# #urt%erin#ormation is li*el! to &e re1uired #or approval) Identi#! Funding Sources and (mounts'Fun"ing Source #mount NotesFeasibilityDescri&et%e#easi&ilit!o# t%esolution) +oade1uatel!completet%issection. aFeasi&ilit!Stud!ma!needto&einitiatedto1uanti#!t%eli*eli%oodo# ac%ievingt%edesiredprojectBusiness Case result) +oassess t%e overall #easi&ilit! o# t%is option. &rea* t%e solution down intocomponents and rate t%e #easi&ilit! o# eac% component in t%e #ollowing ta&le'Com$onent Rating %&'&()*etho" +se" to Determine Feasiilit!New +ec%nolog!8 ( tec%nolog! Protot!pe was created to assess t%e solutionNew People 9 ( surve! was completed to identi#! s*ill5set availa&ilit!New Processes: Processes wit%in similar organi$ations were reviewedNew (ssets ; P%!sical assets were inspected+o ensure t%at t%e #easi&ilit! ratings are accurate. use all appropriate met%ods possi&le toidenti#! t%e li*el! #easi&ilit! o# t%e solution) For e2ample. i# adopting new tec%nolog!. developa small protot!pe and test it to see i# t%e resultant &ene#its matc% t%ose e2pected #rom t%ee2ercise)is!sSummaries t%e most apparent ris*s associated wit% t%e adoption o# t%is solution) Ris*s arede#ined as ig% Outsource project to a compan! wit% proven industr! e2perience and appropriatel! s*illed sta##+ec%nolog! solution is una&le to deliver re1uired resultsMedium >ig% "omplete a pilot project to prove t%e tec%nolog! solution will deliver t%e re1uired results(dditional capital e2penditure ma! &e re1uired in addition to t%at approvedMedium Medium Maintain strict cost management processes during t%e project+ocompletet%is sectiont%oroug%l!. it ma!&enecessar!tounderta*ea#ormal Ris*(ssessment /&!documentinga"is2Management P&an0) +oreducet%eli*eli%oodandimpact o# eac% ris*?s eventuating. clear @mitigating actionsA s%ould &e de#ined) Business Case "ssuesSummari$e t%e %ig%est priorit! issues associated wit% t%e adoption o# t%is option) Issues arede#ined as