business analysis

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Business Analysis……methods, fads and

fashions

Guy BeauchampBusiness Analyst Solutions

Stand 63

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The Standish Group “Chaos Report” (1994)• 365 executive managers• 8,380 applications • all major industry segments including: banking, retail and wholesale.

The Top 6 Reasons Projects Fail

Some of the contents of this slide were taken from www.it-cortex.com

1. make the case for undertaking Business Analysis

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Business Analysis Proverbs

• A factor present in every successful project and absent in every unsuccessful project is sufficient attention to requirements.

Suzanne & James Robertson

Requirements-Led Project Management

• Delivery is not the best time to analyse requirements

Urban Wisdom


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RequirementsAnalysis

Design Code/test

0

10

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Average actual effort spent on each stage of the development cycle*

*based on a study by Staffordshire University

What is “sufficient attention to requirements”?(I)


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RequirementsAnalysis

Design Code/test

0

10

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Average Proportion of Errors Built in During Development*

*based on a study by James Martin

What is “sufficient attention to requirements”?(II)


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ReqtsDesign

ProgramTest

AcceptLive

0

20

40

60

80

100

13

5 14 33

100

Relative Cost of Relative Cost of Correcting Requirements Errors*Correcting Requirements Errors*

*sourced from Barry Boehm

What is “sufficient attention to requirements”?(III)


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How Much Poor Analysis can £Cost*

• Half of all bugs can be traced to requirement errors• fixing these errors consumes 75% of project rework costs

CONTRIBUTING TO:

• The average project exceeds its planned schedule by 120%

• 52.7% of projects will cost 189% of their original estimate

• Only 16.2% of projects will be completed on time & on budget

• 30% of projects are cancelled before completion

*Source: Calculating your return on investment from more effective requirements management IBM article Dec 2003


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The typical project…

…expends least effort on analysis…

…which is where most errors originate…

…and whose errors cost most to fix!

Summary


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Definition of terms for Business Analysis

Business: <whatever>

Analysis:“the process of breaking a concept down into more simple parts,

so that its logical structure is displayed” (OED)

a : an examination of a complex, its elements, and their relations b : a statement of such an analysis (Merriam Webster)

2. debunk Business Analysis

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Scope of analysis of change

• ANALYSIS of change requirements– Process– Organisation– Location– Data – Application– Technology– Non-functional


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Driver/Vision

£Objective

X £ X X X

X X X

Requirement

X X X X £

{black holes of failure}

Chain Of Reasoning

Requirements must be assumed to be wrong until they are proved to be right


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-Links-in-the-Chain-Of-Reasoning-Driver

Objective Benefit

RequirementBenefit

Requirement

RequirementBusiness Rule

Vision Deliverable

Business Rule

KeyMany

OneAddressed by

Achieved asmeasured by

Delivered through

Contributes to

Delivered by

Delivers

Enforces

Enforces


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POST-IMPLEMENTATIONBusiness Analysts feed back to the Owner how well their

measure of success has been achieved

Owners defines measures of success and £targets

…Business Analysts confirm & document

Strategists determine the strategy to hit the targets…Business Analysts help do market research, create strategy, challenge & documentSponsors

establish a Programme that delivers the strategy…Business Analysts document Programme TOR

and build the Business Case

Programme ManagersInstitute Projects that implement the programme…Business Analysts document the Project TOR

Project Stakeholders…Business Analysts specify requirements for

Projects (in the Business Model) Design Analysts design solution that satisfies the requirements…Business Analysts protect requirements & document compromises

Project managersImplement solution

…Business Analysts help with-Process and data migration

-Cutover planning-Rollout

Solution Builders & Businesstest solution…Business Analysts ensure tested against requirements

Solution Builders build solution

…Business Analysts protect requirements & document compromises

UsersAccept solution…Business Analysts help with-£MEASURING £BENEFITS £REALISATION

When & Where are Business Analysts involved and how do they help?There is a chain of reasoning that leads from the statement of a problem to the implementation of solutions…

…involving up to 10 groups of people…

£Money!

3. make the case for a pragmatic and practical analysis of business changes

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If…If you can map all your analysis to components in

the Chain of Reasoning

If there are no gaps AND no breaks in the chain

If those who can kill your project agree with your

analysis

Then your analysis is correct and what’s more you are a Business Analyst my son.

Sorry Rudyard!

3. make the case for a pragmatic and practical analysis of business changes

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…and finally…the secrets of doing Business Analysis

1. Agree the analysis method and approach you will use

2. Get some trained Business Analysts

3. Plan how, when and who to do the analysis

4. Do the analysis

5. Use the analysis products to develop and implement the solutions

6. Er – that’s it.

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So – Business Analysis is needed……what next?

Monitor and Support the BA Function

Design theB.A. Function

Recruit the B.A. Function

Train the B.A.Function

Equip theB.A. Function

There are a number of steps to take to establish an operational Business Analysis function:

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How can BA Solutions help?

Monitor and Support the BA Function

Design theB.A. Function

Recruit the B.A. Function

Train the B.A.Function

Equip theB.A. Function

Recruitment of permanent and contract analysts Source candidates internally and externally Qualify CVs Interview – conduct them or just assist with them Assessment centres Manage contracted analysts placed by BAS

Training courses for analystsFundamentals of Business AnalysisProcess ModelingData ModelingIntroduction to TestingBPMNISEB accreditationEssential Skills for Business Analysts

Workshop FacilitationConflict resolution Strategic Thinking

CASE tool recommendation - independent Assessment of requirementsRecommendations and benefits assessment

Monitor and Support for analystsPhone and email post trainingRefresher trainingMentoringQ/A reviews of analysis deliverables

Design of the Business Analysis functionTerms of referenceBusiness Analyst Profile

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Who Are BA Solutions?• BAS are highly experienced Business Analysts

• We have extensive practical experience in a wide range of industry sectors including retail, banking, utilities, software houses

• We have worked in IT departments and within Businesses at every level from Majority Shareholder/Owner to Managing Director to shop floor workers – average satisfaction score for delivered services is 92%!

(Source: Client feedback forms)

…and what is the BA Solutions mission?

To support the whole Business Analyst ‘life cycle’ and provide whatever services clients need in order to set up

and run a Business Analyst function.

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Christian AidD S Data Training Ltd

Diligenta LtdHewitts Ltd

HSBCKPMG

Littlewoods Shop Direct Group PlcNetwork Rail

Norwich UnionO2

Otto PlcScottish Water

Suffolk County CouncilThe Law Society

Transport For LondonZurich International Solutions Ltd

BA Solutions Just some of our Clients…

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Thank you for your time.

If you would like to discuss anything further, please contact BA Solutions

web: www.BusinessAnalystSolutions.com

mail: [email protected]

phone: 0845 166 2161

address: 6 Mickle Gate,

Peterborough, PE3 6SU

business analysis

Documents

business analysis business

undertaking business

business analysis methods

business analysis key

scope of analysis

poor analysis

analysis merriam webster

requirement errors