busa 305 final paper
TRANSCRIPT
A LOCAL TRAVEL AGENCY CREATIVE BRIEF
A Local Travel Agency Creative Brief
Andrew K Aki
University of Hawaii West Oahu
Abstract
A Local Travel Agency is a travel agency based out of Hawaii. A Local Travel Agency has
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A Local Travel Agency Creative Brief Advertisementdecided to utilize the Honolulu Star-Advertiser as the media to inoculate an advertisement to
East Coast universities. This advertisement hopes to attract students of these schools to a
promotion of a 5 day spring break vacation on the beach of Waikiki. A Local Travel Agency is
attracted to the use of a one of the 3 consumer attitudes. This write up will assist A Local Travel
Agency in determining an approach to advertising and take forms of a creative brief for
competency and direction. First objectives were detailed. Three objectives have been found to
realize the end result that A Local Travel Agency is desired in an advertisement. These
Objectives are: increase brand awareness, building brand image, and increase customer traffic.
Next, a target audience has thoroughly been pin pointed. The systematic delineation of
distinguishing the target audience was found to be students of: The Universities and colleges that
are the most expensive to attend with a lower percentage of students taking out student loans,
universities and colleges that reside in a cold climate zone during the winter and spring break
periods, and the Universities and colleges that are the most expensive to attend with a lower
percentage of students taking out student loans. Finally three advertisements were created with
all factors taken into consideration. The final recommendation was to use the conative attitude to
drive the advertisement.
Creative Brief Objectives
The objective is a three part objective:
Increasing brand awareness
Building brand image,
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A Local Travel Agency Creative Brief Advertisement And increasing customer traffic
The service desired by the travel agency requires that these three objectives to be accurate.
Due to the time constraints, it’s important that increasing brand awareness and building brand
image display as visible elements in the advertisement. The third objective, an increase in
customer traffic will be a result if there’s optimal performance carried out by the first two
objectives.
The objective of increasing brand awareness is selected to assure proper communication is
conveyed by the advertisement to consumers. Consumers should clearly understand and
recognize that the advertisement has been promoted by A Local Travel Agency, and A Local
Travel Agency is who is providing the service advertised. The media of choice for the ad is the
Star-advertiser and being that our sought after clientele resides on the East-coast of the
continental United States, the brand should be promoted prominently through repetitious
advertisement.
Stemming from increasing brand awareness is the second objective, building brand image.
Building the brand image will be carried out by the unique service that is being promoted by A
Local Travel Agency. The characteristics of A Local Travel Agency’s services will be saliently
displayed in the advertisement and pointed at the tended target market. A single example saliency
of A Local Travel Agency brand image could be the masterfully choreographed amenities of a
get away with Hawaii’s incomparable beauty.
The two first objectives will generate the third objective, increasing customer traffic.
Customer traffic is measurable. If the ad serves its purpose A Local Travel Agency should see an
influx of East-coast Continental United States college and university students taking advantage
of their services. Because the choice of media is unusual to the east-coast, most of the traffic will
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A Local Travel Agency Creative Brief Advertisementbe increased by buzz marketing.
Buzz marketing will take place in three stages: inoculation, incubation, and infection.
Inoculation will start with the Honolulu Star-advertiser being introduced to select East-coast U.S.
universities and or colleges that possess large student bodies and an intermixed relationship with
the community they reside in. Once inoculation has been accomplished incubation will take
place. The specific aspects of incubation will be detailed later in the target market section.
During incubation, select colleges and departments within the university will vector the
advertisement. From the incubation stage, an exponential wide spreading awareness of the
advertisement will occur called the infection stage.
Target Audience
In determining the target market, demographic, and geographic location have been taken into
consideration. A Local Travel Agency has chosen to use the Honolulu Star-Advertiser as the
inoculating media for advertising to East-coast college students. Using this media creates distinct
features to where product positioning would achieve optimal customer traffic. The service of a
spring break vacation in Hawaii possess desires that will be reflected upon the research findings
to attract consumers
Using the buzz marketing stages, geographic location and demographics were analyzed first.
Because advertising was chosen to be done through a news paper that is foreign to target market,
geographic and demographics have to possess certain researched characteristics. These
characteristics will be used to produce a list of universities to advertise at. Through each
characteristic, universities and colleges will be sieved until the appropriate universities to
advertise at are realized. These characteristics are:
Continental United States East-coast Universities or colleges with the largest enrolments
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A Local Travel Agency Creative Brief Advertisement Universities and colleges that reside in a cold climate zone during the winter and spring
break periods
The Universities and colleges that are the most expensive to attend with a lower
percentage of students taking out student loans
The geographic/ demographic characteristic targeting of continental United States East-coast
universities or colleges with the largest enrolments was appropriated because of three factors:
time frame, keeping cost to a minimum, minimal inoculation.
The advertisement is for a spring break vacation promoted by A Local Travel Agency in the star
advertiser. Determining the universities and colleges with large enrolment numbers will allow
minimal inoculation to the east coast with a greater chance of infection. Because of the sheer
enrolment size of advertising to large schools, there is a greater chance that buzz or word of
mouth marketing will take effect.
The advertisement is promoted for spring break so a flighting approach or schedule is taken
into consideration. A flighting schedule focuses on spring break being one of the peak season for
travel and fits with the promoted spring break package set to market from A local Travel Agency.
The combination of having a flighted advertising approach or schedule, and advertising to
schools with a larger enrolment will minimize costs. A flighted schedule means advertisement
doesn’t have to be advertised and paid for year round. Advertising to larger schools expands
frequency with a lower number of insertions of the advertisement or OTS.
The East-coast colleges and universities with the largest enrolments that have been
determined are:
List of Major East Coast Colleges and Universities
College/University Student Population Institution Type
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A Local Travel Agency Creative Brief Advertisement
Miami Dade College 57,2224-year, primarily associate's, Public
University of Florida 51,474 4-year, Public
University of Central Florida 50,121 4-year, Public
University of South Florida - Main Campus
46,189 4-year, Public
Strayer University 45,491 4-year, Private for-profit
Northern Virginia Community College
42,663 2-year, Public
New York University 42,189 4-year, Private not-for-profit
Florida International University 38,759 4-year, Public
Florida State University 38,682 4-year, Public
Rutgers University - New Brunswick
36,041 4-year, Public
Valencia Community College 35,460 2-year, Public
University of Georgia 34,180 4-year, Public
Liberty University 33,604 4-year, Private not-for-profit
Excelsior College 33,453 4-year, Private not-for-profit
Broward College 33,448 4-year, Public
North Carolina State University at Raleigh
32,872 4-year, Public
Virginia Commonwealth University
32,044 4-year, Public
Virginia Polytechnic Institute and State University
30,739 4-year, Public
Georgia State University 28,229 4-year, Public
East Carolina University 27,677 4-year, Public
Next, the universities and colleges that reside in a cold climate zone during the winter and
spring break periods were analyzed. This was decided to discharge from the list, the universities
and colleges with the potential to rival weather in Hawaii during the spring break months of
February and March. According to the weather statistics gathered by the National Ocean and
Atmospheric Administration, universities and colleges that would fit the distinction of the
characteristics would be the East-coast states from South Carolina to Maine.
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A Local Travel Agency Creative Brief Advertisement
The universities and colleges from the previous list that still fit the description are:
List of Major East Coast Colleges and Universities
College/University Student Population Institution Type
Strayer University 45,491 4-year, Private for-profit
Northern Virginia Community College
42,663 2-year, Public
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A Local Travel Agency Creative Brief AdvertisementNew York University 42,189 4-year, Private not-for-profit
Rutgers University - New Brunswick
36,041 4-year, Public
Liberty University 33,604 4-year, Private not-for-profit
Excelsior College 33,453 4-year, Private not-for-profit
Broward College 33,448 4-year, Public
North Carolina State University at Raleigh
32,872 4-year, Public
Virginia Commonwealth University
32,044 4-year, Public
Virginia Polytechnic Institute and State University
30,739 4-year, Public
East Carolina University 27,677 4-year, Public
With the target market ensuing, it was then established to further the scope of the target
market with the remaining universities and colleges. The schools that charge a higher tuition fee
with a lower percent of students qualifying for any grants were indentified under the business
finance belief of debt ratio.
The easy-to-calculate debt ratio is helpful to investors looking for a quick take on a company's leverage. The debt ratio gives users a quick measure of the amount of debt that the company has on its balance sheets compared to its assets. The more debt compared to assets a company has, which is signaled by a high debt ratio, the more leveraged it is and the riskier it is considered to be. Generally, large, well-established companies can push the liability component of their balance sheet structure to higher percentages without getting into trouble.
However, one thing to note with this ratio: it isn't a pure measure of a company's debt (or indebtedness), as it also includes operational liabilities, such as accounts payable and taxes payable. Companies use these operational liabilities as going concerns to fund the day-to-day operations of the business and aren't really "debts" in the leverage sense of this ratio. Basically, even if you took the same company and had one version with zero financial debt and another version with substantial financial debt, these operational liabilities would still be there, which in some sense can muddle this ratio. (Debt Ratio, 2011)
This explanation of debt can be understood at the personal level as well. Students with less
debt are theoretically more capable of leveraging debt in order to fund a spring break vacation.
The universities and colleges that remain after recognizing that their students are able to
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A Local Travel Agency Creative Brief Advertisementleverage debt if needed are:
List of Major East Coast Colleges and Universities
College/University Student Population Institution Type
Northern Virginia Community College
42,663 2-year, Public
Excelsior College 33,453 4-year, Private not-for-profit
North Carolina State University at Raleigh
32,872 4-year, Public
Virginia Commonwealth University
32,044 4-year, Public
Virginia Polytechnic Institute and State University
30,739 4-year, Public
Conative Creative Message Theme
Conative Message strategies are designed to lead directly to some type of consumer response.
More specifically, the conative component contains an individual’s intentions, actions, or
behaviors. (Clow, 2010 pp.170 ) This message theme is designed around stimulating the conative
attitude response, and focusing on the conative response as the initial drive of the three part
attitude sequence.
The conative advertisement will promote through the Honolulu Star-advertisers news paper.
The paper will be delivered free to the East-coast universities outlined in the final stage of the
target market section. The advertisement will be promoted by means of a contest. The Star-
advertiser will be delivered once a week and contain the advertisement. The advertisement
directs customers to sign-up for the Honolulu star advertiser on-line to have the chance of
winning a trip for two to Hawaii brought to you by A Local Travel Agency. Contestants will
write a short story of their dream vacation in Hawaii. Winners will be selected by their peers who
can vote on-line at www.ALocalTravelAgency.com.
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A Local Travel Agency Creative Brief Advertisement This conative advertisement demands that the consumer respond to the advertisement in order
to have the chance at winning a free all expenses paid Spring-break vacation.
Pros:
Lead to more customer traffic directly from the advertisement to the website.
Cost can be incurred by partnering with the Honolulu Star-advertiser
News papers have short lead time
News paper Ads can be modified if need
People tend to pay more attention to ads as well as the news in news paper
Cons:
Cost involved with inoculating a newspaper that is foreign to the East-coast
News paper can’t be targeted as easily to specific market segments
News papers have a short life
Ads will most likely be missed if passed up while reading
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A Local Travel Agency Creative Brief AdvertisementAffective Creative Message Theme
This message theme is designed to invoke feelings or emotions and match those feelings with
the service of a 5 day Spring-break vacation in Hawaii. Affective strategies usually fall into two
categories: resonance and emotional. Resonance advertising connects the service or product with
a customer’s experience in order to create ties. Emotional advertising elicits the emotion that is
correlated with a consumer and their emotional bond to the advertisement. (Clow, 2010 pp.173)
The message theme for this will be a combination of both, resonance and emotional advertising.
The chosen media, the Star-Advertiser will be delivered to our selected campuses every
Saturday and Sunday. As shown in the above audit report done on the Honolulu Star-advertiser,
the education sector is lacking on sales for those two days. It would be in the best interest to the
Star-Advertiser to consider partnering with A Local Travel Agency to boost numbers in this
sector for the newspaper and to subsidize delivery and advertisement cost for A Local Travel
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A Local Travel Agency Creative Brief AdvertisementAgency.
The advertisement will be a one page advertisement with the promise of “Hawaii, your
problems aren’t here.” The advertisements invoke resonance in that Hawaii is warm during the
Spring-break period and you can dress down rather than bundle up. Some of the emotions that
will be elicited will be happiness, tranquility, and security. The culture is so different that you can
be someone else for a few days and not have to worry.
Pros:
Cost can be incurred by partnering with the Honolulu Star-advertiser
News papers have short lead time
Develop a stronger brand name
News paper Ads can be modified if need
People tend to pay more attention to ads as well as the news in news paper
Cons:
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A Local Travel Agency Creative Brief Advertisement Cost involved with inoculating a newspaper that is foreign to the East-coast
News paper can’t be targeted as easily to specific market segments
News papers have a short life
Ads will most likely be missed if passed up while reading
Cognitive Message Theme
The third and last remaining attitude, cognitive, presents a rational arguments or pieces of
information to consumers. This message strategy influences the consumer’s belief by suggesting
a temporary alternative to the realities of a student’s life. That alternative is a Spring-break 5 day
vacation to Hawaii by A Local Travel Agency.
The advertisement is promoted using a generic type cognitive strategy. This message strategy
is postulated under the pretense that A Local Travel Agency is the only company advertising to
East-coast college and university students through a Hawaii news paper as the media. The
advertisement is a one page ad that directly promotes Hawaii as a destination getaway. The ad
will illustrate the fight against the cold winter compared to the massaging of a Hawaii’s barely
changing climate zones.
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A Local Travel Agency Creative Brief Advertisement
Pros:
Cost can be incurred by partnering with the Honolulu Star-advertiser
News papers have short lead time
Develop a stronger brand name
News paper Ads can be modified if need
People tend to pay more attention to ads as well as the news in news paper
Cons:
Cost involved with inoculating a newspaper that is foreign to the East-coast
News paper can’t be targeted as easily to specific market segments
News papers have a short life
Ads will most likely be missed if passed up while reading
Recommendation and Support
Out of the three advertisements I would recommend promoting the conative attitude
advertisement. Of the three advertisements that were created this one proves to fit the objectives
and hit the target market the best.
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A Local Travel Agency Creative Brief Advertisement The turnaround time for this advertisement is very short. A Local Travel Agency only has a
few months to communicate their advertisements to be ready for expected spring break
customers. The conative attitude is designed to give the quickest feedback and a lot of the traffic
is measurable through registration of east-coast students to the A Local Travel Agency website.
Though there is more cost involved within this advertisement, the traffic that will be received
though inoculating with more frequency will exponentially grow. This idea of increased traffic
has been proven through previous contest advertising models because the perceived value of the
contest prize combined with the odds of winning are substantially high.
The short story contest has an intrinsic value to university and college students. Because of
the hard work and large tuition fees having been paid for an education the potential for their
investment to start working for them now is of great value.
The contest also fulfills the objectives of increasing brand awareness and building brand
image and strikes a bull’s eye with the target market. The contest requires that the target market
understands that A Local Travel Agency is hosting this contest and how to communicate with A
Local Travel Agency in order to compete for the prize. The brand awareness can be measured by
east-coast students’ registration to A Local Travel Agency’s website and entries into the contest.
The brands image will be increased because of the generous prize of a free get away to Hawaii
and the dream like service that’s being provided there by A Local Travel Agency.
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A Local Travel Agency Creative Brief Advertisement
References
Clow, Kenneth E., and Donald Baack. Integrated Advertising, Promotion, and Marketing
Communications. Upper Saddle River, NJ: Pearson, Prentice Hall, 2010. Print.
NOAA - National Oceanic and Atmospheric Administration. Web. 08 Dec. 2011.
<http://www.noaa.gov/index.html>.
"Colleges on the East Coast, East Coast Schools, Universities On The East Coast." Research
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A Local Travel Agency Creative Brief AdvertisementSchools, Online Courses, Degrees and Careers at Education Portal. Web. 08 Dec. 2011.
<http://education-portal.com/colleges_on_the_east_coast.html>.
"Debt Ratios: The Debt Ratio." Investopedia. Web. 08 Dec. 2011.
<http://www.investopedia.com/university/ratios/debt/ratio2.asp>.
"IPEDS Data Center." National Center for Education Statistics (NCES) Home Page, a Part of
the U.S. Department of Education. Web. 08 Dec. 2011.
<http://nces.ed.gov/ipeds/datacenter/InstitutionList.aspx>.
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