BUS 305Week 1

Agenda

• Overview of course and syllabus• Role of communication in business• Communication in organizations• Communicating in teams• Collaborative writing• Networking

Syllabus

• Course content and outcomes

• Deliverables• Success in BUS 305

Role of Communications in Business

• Brainstorm: • How is business success driven by

communication?• How is success in accounting, finance,

marketing, CIS, or management driven by communication?

Effective vs. Efficient

• What is the difference?• How do you define each?• Why are both important?• Why are both critical to

communication?

3 Levels of Communication in Organizations

• Management• Teams• Individual/interpersonal

Managerial Communication

• Planning• Organizing• Monitoring• Leading

Team Communication

• Ineffective teams communicate by __________

• Effective teams communicate by __________

Optimizing Team Communication

• Listening• Appropriate socialization and maturity• Leadership not control• Trust• Meet effectively (agendas, outcomes, accountability)

Collaborative Writing

• Understand the writing task• Select an effective team• Create a detailed sketch/outline• Develop style guide/rules• Assign tasks skillfully (writing, editing, production)• Establish deadlines and hold each other

accountable

Networking

• Develop this skill now!

• Learn to be fearless

• Communication skills critical

• Occurs in person and online

• Send me an email introduction