To GUI or not to GUIemail security cloud integration in OX

Dreas van Donselaar, CTO, SpamExperts

Agenda

1. About SpamExperts

2. The problem of spam… and a solution

3. Hostnet case study

4. OX integration possibilities

5. Conclusions

2 | OX Summit 2013: SpamExperts’ Email Security Cloud Integration

About SpamExperts(and myself)

Safety first!– Email security

– HQ Amsterdam

– Process over 1 billion messages/month

Focus on webhosts!

In the cloud or on premises

Integration with OX

3

Archiving

Outbound

Inbound

I don’t have a spam problem!Or is your staff used to it by now…

5

~90% of all email traffic is spam

Spammers are still getting rich (and convicted)!

Many webhosts still use in-house systems (SpamAssassin)

free software

maintenance costs

server resources higher churn

loss of money

Technology may be similar, but we have data!

We live email, resource/performance optimizations

Easy integration with your provisioning and billing

Added-value by offering more options

Why SpamExperts adds valueNot just for you, but also for your SMB clients

6

Automatic feeds

Manual feeds

Data exchanges

• Largest webhost in The Netherlands• Hosting environment

• ~200k domains• Professional email services

• Open‐Xchange Premium• Microsoft Exchange

“…..SpamExperts has fully optimized our e‐mail security.  The SpamExperts redundant, scalable and synchronized Local Cloud currently is filtering our inbound‐ and outbound e‐mail traffic, and enabled us to focus on our core business again…..”

Hostnet – SpamExperts customer since 2010

Let me show you!Case study Hostnet

7

Plesk POA

Their goal

– Minimize (implementation) costs, no per-user billing

– Increase customer satisfaction

– Find opportunities to make money

Deployment

– Free filtering for all domains

Problem solvingCase study Hostnet

8

PLESK SE ADDON

NO SPAM

POA SE ADDON

NO SPAM

The solutionCase study Hostnet

9

Helpdesk

Reduced complaints

Improved deliverability

Sysadmin

Eliminated continuous tuning

Abuse control

Servers

Reduced hardware resources

Improved infrastructure 

logic

Money

Reduced churn

Upsellfeatures

Upsell moving closer to the client

Start adding value-added products

Future outlook

10

Website upsell

POA upsell

OX upsell

Upselling/provisioning

– Users like to be in their communication environment

– Users dislike to figure out hosting control panels

Choices and flexibility

– GUI (App Suite) versus non-GUI (seamless)

Market trend

What OX is bringing usFocus on end-user instead of technician

11

cPanel OX SE ?

WHMCS OX SE ?

POA OX SE ?

OX GUI integration approach

12

OX seamless integration approach

13

SpamExperts on premise Local Cloud cost:

– Inbound filtering (10k domains): EUR 675Outbound filtering (10k domains): EUR 340Email archiving (500GB storage): EUR 50

Total monthly: EUR 1.065Monthly per domain: EUR 0,11

Upsell:

– Filtering: EUR 4 domain/monthControl panel access: EUR 1 domain/monthArchiving: EUR 1 user/month

Pricing sample10.000 domain webhost

14

Differentiate yourself, add additional services

To GUI or not to GUI?

– The upcoming marketplaces give you choice

– Add value for your clients, in your own style

Cloud power! We’re in 2013.

– External SaaS, Hosted Clouds

– Internal SaaS, Local Clouds

Conclusions

Thank you for your time

&

Any questions, shoot!Contact me: dreas@spamexperts.com