brand storytelling and captivating content, with a social data twist

69
BRAND STORYTELLING AND CAPTIVATING CONTENT - WITH A SOCIAL DATA TWIST #SMWBCN @THISHERE

Upload: this-here

Post on 10-May-2015

466 views

Category:

Social Media


6 download

DESCRIPTION

Our talk at Social Media Week Barcelona 2014 to a brilliant audience at the Mobile World Centre. We stepped past the 'content is king' mantra and talked about how to consistently light up Social Streams in the right way? Starting from branding and storytelling from a social perspective, we talked through the highlights (and lowlights) of social content marketing, and shared our technique of using the open graph to inform conversation maps - A technique we call Interest Mapping.

TRANSCRIPT

Page 1: Brand storytelling and captivating content, with a social data twist

BRAND STORYTELLING AND CAPTIVATING CONTENT - WITH A SOCIAL DATA TWIST

#SMWBCN @THISHERE

Page 2: Brand storytelling and captivating content, with a social data twist

Q&A

Page 3: Brand storytelling and captivating content, with a social data twist

@_jemima

THIS HEREWHO ARE WE?

@tomszekeres

JEMIMA| TOM

Page 4: Brand storytelling and captivating content, with a social data twist

WHAT DO WE DO?

(A data-fuelled creative start-up)

DATA CREATIVE

CONTENT

CAMPAIGNS

INTEREST MAPPING

TOOLS & REPORTING

ANALYTICS

STRATEGY

BR

AN

DIN

G

INS

IGH

TS

SEE

DIN

G

Page 5: Brand storytelling and captivating content, with a social data twist

WHAT IS THIS TALK ABOUT?

thishe.re | @thishere XX

BRANDS 2014

THIS TALK

(not 2010)

TOOLSIDEAS

Page 6: Brand storytelling and captivating content, with a social data twist

WHAT IS THIS TALK ABOUT?

thishe.re | @thishere XX

BRANDS 2014

THIS TALK

(not 2010)

IDEAS TOOLS

Page 7: Brand storytelling and captivating content, with a social data twist

LET’S START WITH SOME IDEAS…

Page 8: Brand storytelling and captivating content, with a social data twist

SOCIAL MEDIA IS AN ADDICTION

Page 9: Brand storytelling and captivating content, with a social data twist

SOCIAL MEDIA IS AN ADDICTION

EMPATHY, GENEROSITY & TRUST

Page 10: Brand storytelling and captivating content, with a social data twist

THE NEWS FEED IS KING

>90% of people’s time on social networks is spent in the stream

Page 11: Brand storytelling and captivating content, with a social data twist

THE NEW BRAND BUILDING REALITYBRANDS ARE NOW PUBLISHERS

Page 12: Brand storytelling and captivating content, with a social data twist

THE NEW BRAND BUILDING REALITY

“By 2020, the simple reality is that

every brand will be a media brand”

BRANDS ARE NOW PUBLISHERS

Page 13: Brand storytelling and captivating content, with a social data twist

TOTAL EXPERIENCE MANAGEMENT

Page 14: Brand storytelling and captivating content, with a social data twist

TOTAL EXPERIENCE MANAGEMENT

Page 15: Brand storytelling and captivating content, with a social data twist

TOTAL EXPERIENCE MANAGEMENT

Red Bull is a soft drink

Red Bull gives you wings

Page 16: Brand storytelling and captivating content, with a social data twist

TOTAL EXPERIENCE MANAGEMENT

Red Bull is a soft drink

Red Bull gives you wings

Page 17: Brand storytelling and captivating content, with a social data twist

ATTENTION IS EVERYTHING

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

Page 18: Brand storytelling and captivating content, with a social data twist

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

HOW DO YOU CUT THROUGH THE

NOISE?

Page 19: Brand storytelling and captivating content, with a social data twist

GREAT CONTENT TELLS A STORY

Page 20: Brand storytelling and captivating content, with a social data twist

GREAT CONTENT TELLS A STORY

Page 21: Brand storytelling and captivating content, with a social data twist

TELLING STORIES IS

HARD

Page 22: Brand storytelling and captivating content, with a social data twist
Page 23: Brand storytelling and captivating content, with a social data twist

BE AUTHENTIC, BE INTERESTING

Page 24: Brand storytelling and captivating content, with a social data twist

THIS IS A SUBTITLEDEFINING YOUR BRAND

Page 25: Brand storytelling and captivating content, with a social data twist

How do you behave?

!

What do you look like?

What do you talk about?

WHO ARE YOU?

Page 26: Brand storytelling and captivating content, with a social data twist
Page 27: Brand storytelling and captivating content, with a social data twist

How do you behave?

!

What do you look like?

What do you talk about?

Page 28: Brand storytelling and captivating content, with a social data twist

1. Behaviour 2. Visual Language

3. Interests& Topics

DEFINING YOUR BRAND

Page 29: Brand storytelling and captivating content, with a social data twist

1. Behaviour 2. Visual Language

3. Interests& Topics

DEFINING YOUR BRAND

Page 30: Brand storytelling and captivating content, with a social data twist

“THE ART OF CONNECTION IS BRAND VOICE.”

Jason Baer, siegel+gale

“Having a brand voice, means staying true to that, across media, across audiences, and if you’re a global brand, across geographies too.”

Page 31: Brand storytelling and captivating content, with a social data twist
Page 32: Brand storytelling and captivating content, with a social data twist

CONSISTENT BEHAVIOUR: HUBBUB

TRAIN ADS

WEB COPY

SOCIAL SHARE COPY

SMS

Page 33: Brand storytelling and captivating content, with a social data twist

TONE OF VOICE: HUBBUB

Page 34: Brand storytelling and captivating content, with a social data twist

TONE OF VOICE: HUBBUB

Page 35: Brand storytelling and captivating content, with a social data twist

TOTAL EXPERIENCE MANAGEMENT

Page 36: Brand storytelling and captivating content, with a social data twist

CONSISTENCY DOESN’T MEAN MONOTONY

Page 37: Brand storytelling and captivating content, with a social data twist

DEFINING YOUR BRAND

1. Behaviour 2. Visual Language

3. Interests& Topics

Page 38: Brand storytelling and captivating content, with a social data twist

BE RECOGNISABLE

Page 39: Brand storytelling and captivating content, with a social data twist

thishe.re | @thishere

BE REALISTIC

SLOW QUICK(Stock) (Flow)

Page 40: Brand storytelling and captivating content, with a social data twist

thishe.re | @thishere

BE PRACTICAL

Page 41: Brand storytelling and captivating content, with a social data twist

thishe.re | @thishere

BE PRACTICAL

Page 42: Brand storytelling and captivating content, with a social data twist

thishe.re | @thishere

VISUAL TOOLKIT

EE’s ‘Smart Particles’ background, typeface, and illustration style

BALANCE QUICK AND SLOW

Page 43: Brand storytelling and captivating content, with a social data twist

thishe.re | @thishere

VISUAL TOOLKITCREATE FLEXIBLE ASSETS

Page 44: Brand storytelling and captivating content, with a social data twist

thishe.re | @thishere

VISUAL TOOLKIT

This Here’s patterns

CREATE FLEXIBLE ASSETS, AND PLAY WITH THEIR APPLICATIONS

Page 45: Brand storytelling and captivating content, with a social data twist

thishe.re | @thishere

CONTENT SERIES: EE

Page 46: Brand storytelling and captivating content, with a social data twist

thishe.re | @thishere

CONTENT SERIES: THIS HERE

Page 47: Brand storytelling and captivating content, with a social data twist

“I SUPPOSE IT IS TEMPTING, IF THE ONLY TOOL YOU HAVE IS A HAMMER, TO TREAT EVERYTHING AS IF IT WERE A NAIL.” !

!

- ABRAHAM MASLOW.Photo: Frank B. Gilbreth

Page 48: Brand storytelling and captivating content, with a social data twist

GET YOUR AUDIENCE TO TELL YOUR STORY

Page 49: Brand storytelling and captivating content, with a social data twist

USER GENERATED CONTENT (CURATION VS CREATION)

Page 50: Brand storytelling and captivating content, with a social data twist
Page 51: Brand storytelling and captivating content, with a social data twist

“OUR FAVOURITE FAN SHOT OF THE YEAR GOES ON OUR PACKAGING”

Page 52: Brand storytelling and captivating content, with a social data twist

UGC: PLUMEN

Page 53: Brand storytelling and captivating content, with a social data twist
Page 54: Brand storytelling and captivating content, with a social data twist

DEFINING YOUR BRAND

1. Behaviour 2. Visual Language

3. Interests & Topics

Page 55: Brand storytelling and captivating content, with a social data twist

BE AUTHENTIC, BE INTERESTING

Page 56: Brand storytelling and captivating content, with a social data twist

TALK ABOUT TOPICS IF YOU HAVE:

•The RightYour area of expertise (a problem you’re

trying to solve)

!

•Commitment Contribution, sponsorship

!

•Passion Brands have passions too

Page 57: Brand storytelling and captivating content, with a social data twist

BE AUTHENTIC, BE INTERESTING

Page 58: Brand storytelling and captivating content, with a social data twist

TIME FOR SOME TOOLS

Page 59: Brand storytelling and captivating content, with a social data twist
Page 60: Brand storytelling and captivating content, with a social data twist

A

B

C

DE

BURBERRY

HOLLISTER

PRIMARK

EAST ENDERS

ENGLAND FOOTBALL

TEAM

ENGLAND CRICKET

TEAM

3.1 PHILLIP LIM

ROCHAS

BELSTAFF

PARIS FASHION WEEK

LONDON COLLEGE OF

FASHION

SEVEN FOR ALL MANKIND

LONDON ART

GALLERIES LIPSY LONDON

RIMMEL LONDON

MOTEL ROCKS

MISS SELFRIDGE

JEFFREY CAMPBELL

SHOES

GRAZIA

ACCESSORIZE

JOHN FREIDA

OASIS

STYLE SCRAPBOOK GLAMOUR

LANVIN

DAZED AND CONFUSED

FIXED GEAR

Page 61: Brand storytelling and captivating content, with a social data twist

FASHION PHOTOGRAPHY

GQTRAVELLING

FIXED GEAR

TYPOGRAPHY

STREET ART

ANDY WARHOL

TRIUMPH

KEITH HARINGCAFE RACERS

HOT RODS INSTAGRAM

FORMULA 1

HOUSE MUSIC

FUNK & SOUL

BAPE

VICE MAGAZINE

TATE MODERN

CENTRAL ST MARTINS COLLEGE

CANNES FILM FESTIVAL

INGMAR BERGMAN

PAGANI

COOKING

RAY BAN WAYFARER

A

B

C

DE

Page 62: Brand storytelling and captivating content, with a social data twist

FASHION PHOTOGRAPHY

GQ

TRAVELLING

FIXED GEAR

TYPOGRAPHY

STREET ART

ANDY WARHOL

TRIUMPH

KEITH HARING

CAFE RACERS

HOT RODS

INSTAGRAM

F1 HOUSE MUSIC

FUNK & SOUL

BAPE

VICE MAGAZINE

TATE MODERN

CENTRAL ST MARTINS COLLEGE

CANNES FILM FESTIVAL

INGMAR BERGMAN

PAGANI

RAY BAN WAYFARER

Motoring / Cycling

Art & Design FilmUrban

CultureFashion

Photography

INTEREST AND TOPIC MAPPINGNEW TECHNIQUES

Page 63: Brand storytelling and captivating content, with a social data twist

INTEREST AND TOPIC MAPPINGNEW TECHNIQUES

AUDIENCE + INTEREST + STORY + FORMAT = IDEA

Page 64: Brand storytelling and captivating content, with a social data twist

INTEREST AND TOPIC MAPPINGNEW TECHNIQUES

AUDIENCE + INTEREST + STORY + FORMAT = IDEA

E.G NEW YORK HIPSTERS

URBANCULTURE

INSTAGRAMVIDEO ?

Page 65: Brand storytelling and captivating content, with a social data twist
Page 66: Brand storytelling and captivating content, with a social data twist
Page 67: Brand storytelling and captivating content, with a social data twist

AND IF YOU WANT YOUR AUDIENCE TO

KEEP COMING BACK…

Page 68: Brand storytelling and captivating content, with a social data twist

ALWAYS LEAVE THEM WANTING

MORE…