bpm pitch presentation - may 2019 cinlg mtg professionals... · microsoft powerpoint - bpm pitch...

16
From ‘Process to Success’ Janine Nation and Gary Thwaites May 2019

Upload: others

Post on 22-May-2020

8 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

From ‘Process to Success’ Janine Nation and Gary ThwaitesMay 2019

Page 2: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

What is Business Process Management?

• the structured, systematic way an organisation manages and improves its business processes

• Identifying, documenting, visualising, measuring and improving processes

Page 3: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

“a collection of repeatable, structured activities, that performed in a specific sequence, produces a service or outcome for a customer”

Business processes

Page 4: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

Business processes

If you can’t describe what you are doing as a

process, you don’t know what you’re

doing.W. Edwards Deming

Page 5: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

Business processes

DRAW A PIG

Page 6: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

Business processes

Page 7: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

Business process issues

Page 8: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

Opportunities to improve

Page 9: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

15

Page 10: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

Our approach• Business Process Management

Framework

• Business Process Management System

• Engagement & Capability

Page 11: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM
Page 12: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM
Page 13: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

Engagement & Capability

• Leadership buy-in

• Targeted Process Champions

• BPI Program

Page 14: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

Our journey so far…

40+users Promapp trained

processes published in Promapp

processes mappedin Promapp

230

Page 15: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

• Reporting capability

• Measuring benefits realised

• Succession planning

• Ongoing training and change management

Where to from here …

Page 16: BPM Pitch Presentation - May 2019 CINLG Mtg Professionals... · Microsoft PowerPoint - BPM Pitch Presentation - May 2019 CINLG Mtg Author: camkin Created Date: 5/10/2019 9:12:27 AM

Questions&

Discussion