black berry mobile_voice_system-4.6-us

BlackBerry Mobile Voice SystemVersion: 4.6

Configuration Note for Dialogic Media Gateway

SWD-587747-0120011946-001

Contents1 Overview....................................................................................................................................................................................... 2

2 System requirements: Dialogic media gateway..................................................................................................................... 3

3 Prerequisites: Configuring the Dialogic media gateway for BlackBerry MVS................................................................... 4

4 Configuring the Dialogic media gateway for BlackBerry MVS............................................................................................ 5

IP settings........................................................................................................................................................................................ 5

Management protocol settings..................................................................................................................................................... 5

Routing table settings.................................................................................................................................................................... 7

Settings for an incoming TDM routing rule......................................................................................................................... 7

Settings for an incoming VoIP routing rule......................................................................................................................... 9

Settings for a TDM trunk group............................................................................................................................................ 11

Settings for a VoIP host group.............................................................................................................................................. 12

TDM settings................................................................................................................................................................................... 12

T1 settings................................................................................................................................................................................ 12

E1 settings................................................................................................................................................................................ 13

General TDM settings............................................................................................................................................................ 15

VoIP settings.................................................................................................................................................................................... 16

General VoIP settings............................................................................................................................................................ 16

Media settings........................................................................................................................................................................ 18

DSP settings.................................................................................................................................................................................... 20

5 Postconfiguration tasks.............................................................................................................................................................. 24

6 Glossary......................................................................................................................................................................................... 25

7 Provide feedback......................................................................................................................................................................... 29

8 Legal notice.................................................................................................................................................................................. 30

Overview 1

BlackBerry® Mobile Voice System integrates your organization's telephone system with the BlackBerry® Enterprise Server toextend desk phone functionality to BlackBerry devices. BlackBerry MVS is designed to

• integrate with the phone application on BlackBerry devices to permit users to make calls from and receive calls to theirwork phone numbers and access some of the features that are available from your organization's desk phones

• provide a user account with a single work phone number that can ring on up to four phones simultaneously or sequentially,and direct unanswered calls to a single voice mailbox that is associated to the work phone number

• permit users to create ad hoc conference calls from their BlackBerry devices• extend the security features of the BlackBerry Enterprise Server to authenticate BlackBerry device users to BlackBerry MVS

and your organization's PBX phone system• permit you to manage BlackBerry devices over the wireless network from a single location and control access to the work

phone numbers and phone features that BlackBerry MVS provides

Configuration Note for Dialogic Media Gateway Overview

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System requirements: Dialogic media gateway 2

Item Requirement

Dialogic® media gateway Dialogic® 2000 Media Gateway Series

Dialogic media gateway software version 6.0 with the latest SU version available from the Dialogic support web site.

media gateway environment • ISDN-PRI tie line that is configured to use QSIG

• SIP interface that supports G.711 (A-law or Mu-law)

• Ethernet administration port

• ability to send and receive an ANI of up to 14 digits

voice network To support voice traffic between the BlackBerry® MVS Server and the media gateway, the

following conditions:

• dedicated voice-quality switch or VLAN with QoS

• one Ethernet port and one static IP address to support the Ethernet connection

between the BlackBerry MVS Server and voice LAN

• one Ethernet port and one static IP address to support the Ethernet connection

between the media gateway and voice LAN

To meet these requirements, configure IEEE® 802.1p and IEEE 802.1Q parameters for the

VLAN.

Configuration Note for Dialogic Media Gateway System requirements: Dialogic media gateway

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Prerequisites: Configuring the Dialogic media gateway forBlackBerry MVS

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• Verify that you configured your organization's PBX for BlackBerry® Mobile Voice System. For more information, see theBlackBerry Mobile Voice System Configuration Note for PBXs .

• Verify that you installed and completed the basic configuration of the media gateway. Verify that you assigned the mediagateway a unique IP address, a subnet mask, and, if necessary, an IP network gateway address. For more information, seethe documentation from Dialogic®.

• Verify that you have the IP address of the BlackBerry MVS Server available.

Configuration Note for Dialogic Media Gateway Prerequisites: Configuring the Dialogic media gateway for BlackBerry MVS

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Configuring the Dialogic media gateway for BlackBerryMVS

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IP settingsYou configured the IP settings during the initial installation and configuration of the Dialogic® media gateway. For moreinformation, see the documentation from Dialogic.

You can access the IP settings from the IP menu option in the left pane of the Dialogic web UI.

Field Suggested setting Setting for your organization’s media

gateway

Client IP Address —

Client Subnet Mask —

Default Network Gateway Address —

BOOTP Enabled Yes

This setting is the default setting.

SNTP Server IP Address null value


Client IP Address —

Client Subnet Mask 255.255.255.0


Management Protocol LAN Interface —

Management Protocol IP Route Rules —

Management protocol settingsYou can access the management protocol settings from the Mgmt Protocols menu option in the left pane of the Dialogic® web UI.

Field Suggested setting Setting for your organization's media gateway

E-Mail Alarms Enabled Yes

Configuration Note for Dialogic Media Gateway Configuring the Dialogic media gateway for BlackBerry MVS

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E-Mail Minimum Alarm

Severity

Warning

Destination E-Mail List email addresses of contacts to receive

email alarm messages

Separate the email addresses with a

semicolon (;).

E-Mail Server IP Address IP address of your organization's

messaging server to receive email alarm

messages

Source E-Mail Address email address to be used as the source

of email alarm messages

SysLog Server IP Address null value


Alarms to SysLog Enabled No


SysLog Minimum Alarm

Severity

Info


Diagnostics Trace to SysLog

Enabled

No


SNMP Traps Enabled? No


SNMP Minimum Alarm

Severity

—

SNMP Trap IP List —

SNMP Community Name public


SNMP System Name null value


SNMP System Contact null value

Configuration Note for Dialogic Media Gateway Management protocol settings

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SNMP System Location null value


HTTP Server Enabled Yes


BlackBerry® Mobile Voice System

requires this setting.

HTTPS Server Enabled No

Telnet Server Enabled Yes


BlackBerry MVS requires this setting.

Routing table settings

Settings for an incoming TDM routing ruleYou can access the settings for an incoming TDM routing rule from the Routing Table menu option in the left pane of the Dialogic®web UI. You can then select the Inbound TDM Rules option.

You can use the default incoming TDM routing rule for BlackBerry® Mobile Voice System. The default routing rule sends allincoming calls from the TDM network to the VoIP network.

Field Suggested setting Setting for your organization’s media gateway

Rule Label InboundTdmCall


Request Type Call


Trunk Group TdmAll


Calling Number *

Configuration Note for Dialogic Media Gateway Routing table settings

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This setting is the default setting. It

matches any string of numbers.

Called Number *



Redirect Number *



Calling Name *



Called Name *



Redirect Name *



Outbound Destination VoIP


Host Group VoipGroup-1


Calling Number S


indicates that the media gateway does

not change the calling number.

Called Number D



not change the called number.

Redirect Number R


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not change the redirect number.

Calling Name S



not change the calling name.

Called Name D



not change the called name.

Redirect Name R



not change the redirect name.

Settings for an incoming VoIP routing ruleYou can access the settings for an incoming VoIP routing rule from the Routing Table menu option in the left pane of the Dialogic®web UI. You can then select the Inbound VoIP Rules option.

You can change the default routing rule to specify the IP address of the BlackBerry® Mobile Voice System. The default routingrule sends all incoming calls from the VoIP network to the TDM network.


Rule Label InboundVoip


Request Type Any


Originating VoIP Host Address IP address of the BlackBerry MVS

Calling Number *


9




Called Number *



Redirect Number *



Calling Name *



Called Name *



Redirect Name *



Outbound Destination TDM


Trunk Group TdmAll


Calling Number S



not change the calling number.

Called Number D



not change the called number.

Redirect Number R


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not change the redirection number.

Calling Name S



not change the calling name.

Called Name D



not change the called name.

Redirect Name R



not change the redirection name.

Settings for a TDM trunk groupYou can access the settings for a TDM trunk group from the Routing Table menu option in the left pane of the Dialogic® web UI.You can then select the TDM Trunk Groups option.

You can use the default trunk group, which includes all channels in all ports.


Name TdmAll


Selection Direction Ascending


Selection Mode Linear


Port/Channel Content *


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indicates that the trunk group includes

all channels in all ports.

Settings for a VoIP host groupYou can access the settings for a VoIP host group from the Routing Table menu option in the left pane of the Dialogic® web UI.You can then select the VoIP Host Groups option.

You can change the default VoIP host group to specify the IP address of the BlackBerry® Mobile Voice System .


Name VoipGroup-1


Load-Balanced false


Fault-Tolerant false


Host Summary IP address of the BlackBerry MVS Server

TDM settings

T1 settingsYou can access the T1 settings from the T1/E1 menu option on the TDM menu in the left pane of the Dialogic® web UI.


Line Mode T1


Signaling Mode ISDN

Interface Side Terminal

Configuration Note for Dialogic Media Gateway TDM settings

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The PBX should be on the network side.

For more information, see the

BlackBerry Mobile Voice System

Configuration Note for PBXs .

Line Encoding B8ZS


Framing ESF


Selects Transmit Pulse

Waveform

Short_Haul_110ft


ISDN Protocol QSIG


ISDN-Protocol Variant None


QSIG Protocol Specification ISO

Network Specific Facilities

(NSF)

None


ISDN Answer Supervision

Enable

Yes


Calling Type Of Number Field National

Calling Numbering Plan Field ISDN_E.164

Called Type Of Number Field National

Called Numbering Plan Field ISDN_E.164

Enable Failover No


E1 settingsYou can access the E1 settings from the T1/E1 menu option on the TDM menu in the left pane of the Dialogic® web UI.


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Line Mode E1

Signaling Mode ISDN

Interface Side Terminal

Line Encoding HDB3


Framing CRC_MF


Selects Transmit Pulse

Waveform

75_Ohm


ISDN Protocol QSIG


ISDN-Protocol Variant None


Contiguous B-Channel No


Outbound TDM Calling Party

Source

Static


Static TDM Calling Party 1234


Network Specific Facilities

(NSF)

None


ISDN Answer Supervision

Enable

Yes


Calling Type Of Number Field National

Calling Numbering Plan Field ISDN_E.164

Called Type Of Number Field National

Called Numbering Plan Field ISDN_E.164

Enable Failover No


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General TDM settingsYou can access the general TDM settings from the General menu option on the TDM menu in the left pane of the Dialogic® webUI.


PCM Coding • µLaw, if you use a T1 line

• aLaw, if you use an E1 line

Minimum Call Party Delay 0


Maximum Call Party Delay 2000


Dial Digit On Time 100


Dial Inter-Digit Time 100


Dial Pause Time 2000

Turn MWI On FAC null value


Turn MWI Off FAC null value


Outbound Call Connect

Timeout

60000

Wait for Ringback/Connect on

Blind Transfer

Yes


Hunt Group Extension null value


Disconnect on Fax Cleardown

Tone

Yes


Configuration Note for Dialogic Media Gateway

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VoIP settings

General VoIP settingsYou can access the general VoIP settings from the General menu option on the VoIP menu in the left pane of the Dialogic® webUI.


Host and Domain Name pbxgw.default.com


Transport Type UDP


Call as Domain Name? No


SIPS URI Scheme Enabled No


Invite Expiration 120

DNS Server Address null value


DNS Translation of Phone

Numbers

No


Registration Server Address null value


Registration Server Port 5060


Registered User null value


Registration Expiration (sec) 60000


Configuration Note for Dialogic Media Gateway VoIP settings

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UDP/TCP Transport Enabled Yes


TCP/UDP Server Port 5060


TCP Inactivity Timer 30


TLS Transport Enabled No


TLS Server Port 5061


SSL TLS Protocol SSLv3_TLSv1


Mutual Authentication

Required

Yes


TLS Inactivity Timer 30


Verify TLS Peer Certificate Date Yes


Verify TLS Peer Certificate

Trust

Yes


Primary Proxy Server Address null value


Primary Proxy Server Port 5060


Backup Proxy Server Address null value


Backup Proxy Server Port 5060


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Proxy Query Interval (sec) 30


T1 Time 500

T2 Time 4000


T4 Time 5000


Monitor Call Connections No


Call Monitor Interval 60


Monitor VoIP Hosts No


VoIP Host Monitor Interval 30


Media settingsYou can access the general VoIP media settings from the Media menu option on the VoIP menu in the left pane of the Dialogic®web UI.


Audio Compression G.711u/G.711a


RTP Digit Relay Mode RFC2833


RTP Fax/Modem Tone Relay

Mode

RFC2833



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RTP Source IP Address

Validation

Off


RTP Source UDP Port

Validation

Off


Signaling Digit Relay Mode Off

Voice Activity Detection Off

RFC 3960 Early Media Support Always

Codec/Frame Size/Frames Per

Packet

G.711

• Frame Size: 20

• Frames per Packet: 1

G.723.1

• Frame Size: 30


G.729AB

• Frame Size: 10


Fax-IP Transport Mode None

SRTP Preference RTP_Only


MKI on Transmit Stream Yes


Key Derivation Enable Yes


Key Derivation Rate 16


Anti-replay Window Size Hint 64


Cipher Mode AES_Counter_Mode


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Authentication Type SHA1


Authentication Tag Length SHA1_80_bit


DSP settingsYou can access the DSP settings from the DSP menu option in the left pane of the Dialogic® web UI.


Line Echo Cancellation On


Voice Activity Noise Floor -32


Voice Activity Measurement

Period

30


Voice Activity Signal to Noise

Ratio

18


Call Progress Filter Threshold -30


Call Progress Filter Debounce 100


Call Progress Filter SNR in dB 20


Call Progress Filter Two Tones

Max Twist in dB

3


Jitter-Buffer Minimum Delay 20

Configuration Note for Dialogic Media Gateway DSP settings

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Jitter-Buffer Maximum Delay 200


Jitter-Buffer Initial Delay 20


Jitter-Buffer Adaptation Period 10000


Jitter-Buffer Deletion

Threshold

500


Jitter-Buffer Frame Deletion

Mode

Soft


IP to TDM AGC Enable On


IP to TDM AGC Slew Rate Medium


IP to TDM AGC Target Level -14


IP to TDM AGC Max Gain 12


IP to TDM AGC Min Gain -15


TDM to IP AGC Enable Off


TDM to IP AGC Slew Rate Medium


TDM to IP AGC Target Level -14


TDM to IP AGC Max Gain 12


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TDM to IP AGC Min Gain -15


Allow T.38 ECM Faxes Off

Transmit Small T4 ECM T.38

Packets

On


Enable T.38 Spoofing On


TSI Removal Off


CSI Removal Off


NSF Removal Off


DIS Removal Off


T.38 Packet Loss Concealment

Method

White_Line


T.38 UDPTL Redundancy

Count for Fax Page Data

2


T.38 UDPTL Redundancy

Count for T.30 Messages

2


Fax Transmit Level (dBm) -10


Maximum UDPTL Packet Size 512


Maximum Live Answer Time 2600



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Minimum Live Answer Time 120


Maximum Silence after Voice

has been Detected

900

The default setting is 500.

Maximum Time to Wait for

Voice

4000



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Postconfiguration tasks 5

After you configure the Dialogic® media gateway, you use the Dialogic web UI to perform the TDM Interface Test to verify thatthe media gateway can communicate with your organization's PBX. You use this test to send a call to your organization's PBXand verify that the PBX receives the call. You include the DNIS, CPND, and ANI. For more information, see the documentationfrom Dialogic.

Configuration Note for Dialogic Media Gateway Postconfiguration tasks

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Glossary 6

AESAdvanced Encryption Standard

AGCautomatic gain control

ANIAutomatic Number Identification

B-channelbearer channel

BlackBerry MVSBlackBerry® Mobile Voice System

BOOTPBootstrap Protocol

CPNDCalling Party Name Display

CRCMFcyclic redundancy check multiframe

CSICalled Subscriber Identification

DISdigital identification signal

DNISDialed Number Identification Service

DNSA Domain Name System (DNS) is an Internet database that translates domain names that are meaningful and recognizableby people into the numeric IP addresses that the Internet uses.

DSPdigital signal processing

ECM

Configuration Note for Dialogic Media Gateway Glossary

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error correction mode

ESFextended superframe format

FACfeature access code

HTTPHypertext Transfer Protocol

HTTPSHypertext Transfer Protocol over Secure Sockets Layer

IEEEInstitute of Electrical and Electronics Engineers

IPInternet Protocol

ISDNIntegrated Services Digital Network

ISDN-PRIIntegrated Services Digital Network Primary Rate Interface

LANA local area network (LAN) is a computer network shared by a group of computers in a small area, such as an office building.Any computer in this network can communicate with another computer that is part of the same network.

MKIMaster Key Index

MWImessage waiting indicator

NSFNetwork Specific Facility

PBXPrivate Branch Exchange

PCMpulse code modulation


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PRIPrimary Rate Interface

QoSQuality of Service

QSIGQ Signaling

RFCRequest for Comments

RTPReal-time Transport Protocol

SHASecure Hash Algorithm

SIPSession Initiation Protocol

SIPSSession Initiation Protocol Secure

SNMPSimple Network Management Protocol

SNRsignal-to-noise ratio

SNTPSimple Network Time Protocol

SRTPSecure Real-time Transport Protocol

SSLSecure Sockets Layer

TCPTransmission Control Protocol

TDMtime-division multiplexing


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TLSTransport Layer Security

TSITransmitting Subscriber Identification

UDPUser Datagram Protocol

UDPTLUser Datagram Protocol Transport Layer

URIUniform Resource Identifier

VLANvirtual local area network

VoIPVoice over Internet Protocol


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Provide feedback 7

To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.

Configuration Note for Dialogic Media Gateway Provide feedback

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http://www.blackberry.com/docsfeedback

Legal notice 8

©2010 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ andrelated trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S.and countries around the world.

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Configuration Note for Dialogic Media Gateway Legal notice

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