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    01

    Pricing

    Strategy forBiz MarketsCase Analysis Price Like a Retailer, Not a Widget MarketPresented by

    Victor Lee, Grace Lee, Nelson Leong Kin Yit, Sophia Lian

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    01Parker Hannifin Corporation (NYSE: PH) -

    manufacturer of motion and control technologies. Founded in 1918; publicly traded on the NYSE

    since December 9, 1964.

    One of the largest companies in the world in motion

    control technology and employs around 39,873people.

    As of 2010, Company ranked 230 in the Fortune

    500.

    introduction

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    Fluid Connectors Instrumentation Filtration HydraulicsAutomation

    Climate & Industrial Controls Sealing and ShieldingAerospace

    Parker - divided into EIGHT

    technology groups.

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    Manufacturer of motion control products,

    including fluid power systems,

    electromechanical controls and related

    components.

    It makes components used in everything

    from the space shuttle to a mechanism thathelped tilt a faux steamship for the movie

    "Titanic."

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    02DESCRIBE THE PROCESS IN PERFORMINGDESCRIBE THE PROCESS IN PERFORMING

    AN AUDIT OF THE FIRM]S PRODUCTAN AUDIT OF THE FIRM]S PRODUCT

    LINE TO IDENTIFY THE BEST ANDLINE TO IDENTIFY THE BEST AND

    WORST PRODUCTS FOR PROFITWORST PRODUCTS FOR PROFIT--MARGINMARGIN

    EXPANSION.EXPANSION.

    question one

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    Profit Margin Expansion

    In long-term reference, a measure of acompany's net profit margin in the

    latest reported quarter divided by profit

    margin in the fiscal year

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    PARKERS STRATEGY

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    We can't price them

    just off the cost. We

    have to price them off

    of the value to the

    customer and

    competitive levels on

    the marketplaceDonald E. WashkewiczDonald E. Washkewicz

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    Know the PriceKnow the Price--Setting DecisionSetting Decision

    Process :Process :

    Set Strategic Pricing ObjectivesSet Strategic Pricing Objectives

    Estimate Demand and the Price Elasticity of DemandEstimate Demand and the Price Elasticity of DemandEstimate Demand and the Price Elasticity of DemandEstimate Demand and the Price Elasticity of Demand

    Determine Costs and their Relationship to VolumeDetermine Costs and their Relationship to Volume

    Examine Competitors Prices and StrategiesExamine Competitors Prices and Strategies

    Set the Price LevelSet the Price Level

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    Set Strategic Pricing ObjectivesSet Strategic Pricing Objectives

    Achieve market share from 14 % to20%

    Price product at the best value. No. 1 motion control company

    everywhere in the world

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    Estimate Demand and PriceEstimate Demand and Price

    Elasticity of DemandElasticity of Demand

    How do organizational buyersvalue the product?

    Economic value

    Cost saving/revenue gain

    Commodity value

    Value that customer assign to

    product feature

    Differentiation value

    Unique from competitors

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    Product Category Explanation

    1. Core products Commodity-type products in a highly

    competitive market

    2. Partially differentiated group A Some differentiation adds value for

    customer

    3. Partially differentiated group B Niche products with no exact

    competitive matches

    4. Differentiated products or

    systems

    Highly engineered solutions

    5. Specials and classics Custom-designed products or one-

    of-a-kinds

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    Costs & their Relationship to Vol.Costs & their Relationship to Vol.

    Cost implications:

    Proportion of product cost

    Variation of cost at different level

    Economies of scale

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    Problem

    $3 billion a year on materialsand services but no one triesto add up and order from oneperson.

    Solution Strategic purchasing program

    Reduced number of suppliers,

    and collaborates more closelywith them on productdevelopment to save money

    ABC approach

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    Examine Competitors Prices

    and Strategies & Set Price

    Level Price can make a differential

    advantage over competitors. Hypercompetitive rivalries:

    Parker has competitors in eachproduct category

    Crane, Eaton, HoneywellInternational, IMI, Invensys,Kaydon and Watts WaterTechnologies

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    Product Category Explanation Price Adjustment

    1. Core products Commodity-type productsin a highly competitive

    market

    Aligned prices withmarket. Changes were -3%

    to +5%.

    2. Partially differentiatedgroup A

    Some differentiation addsvalue for customer

    Increased prices upto 5%

    3. Partially differentiatedgroup B

    Niche products with noexact competitive matches

    Increased prices upto 5%

    4. Differentiated products

    or systems

    Highly engineered

    solutions

    Increased upto 25%

    5. Specials and classics Custom-designed productsor one-of-a-kinds

    Increased over 25%

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    Provide a set of specific pricing guidelines

    that managers should apply as the

    traditional cost-plus approach is phased

    out and a value-based approach to pricingis implemented.

    03Question two

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    Cost-plus Pricing

    This type of pricing includes the variable

    costs associated with the goods, as well

    as a portion of the fixed costs of operating

    the business.

    (average variable cost + % allocation of

    fixed costs)(1+ mark up%).

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    Value-based Pricing

    It sets selling prices on the perceived

    value to the customer, rather than on the

    actual cost of the product, the market

    price, competitors prices, or the historical

    price.

    The goal of value-based pricing is to align

    price with value delivered. Price for anyindividual customer can be customized to

    reflect the specific value delivered.

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    Cost-plus vs Value-basedCost plus

    suited to businesses that

    deal with large

    volumes/which operate in

    markets dominated by

    competition on price.

    ignores your image and

    market positioning. And

    hidden costs are easily

    forgotten, so your true profitper sale is often lower than

    you realise.

    Value-based focuses on the pricecustomers are willing to pay,based on the benefits yourbusiness offers them.

    depends on the strength of thebenefits you can provide tocustomers.

    charge according to the valueyou offer customers.

    it can alienate potentialcustomers who are driven onlyby price and can also draw innew competitors.

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    Value-Based Approach

    Define the key market segments

    Isolate the most significant drivers of value incustomers business

    Quantify the impact of your product/service,particularly for those features that are uniqueand different from competitors offering

    Develop pricing strategy and marketing plan

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    Step1

    Parker Hannifin Corporation market segment

    - original equipment manufacturers (OEMs)- replacement markets in various manufacturing and processindustries

    Step2

    Customer interview - identify and measure value

    Value driver(power generation technology)

    Cost drivers

    - create value by economic savings Revenue drivers

    - add incremental value by facilitating revenue or marginexpansion.

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    Step 3

    Impact

    - Quantify the impact of the product or service on each value

    driver in customers business

    (e.g. Lower installed and life-cycle costs for water injection)

    Step 4

    Comparison

    - estimate the incremental value

    - isolate features that are unique and different from competitors

    (e.g. parker store perform fittings, pumps and walk-up repairs)

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    When a new CEO took over Parker Hannifin Corp.,

    - 1/3 of Parker's parts offering unique customer value were

    priced on a cost-plus basis- parts that are custom-engineered for their customers which

    should have commanded premium prices.

    Introduction of value-based pricing resulted in- invested capital from 7% in 2002 to 21% in 2006

    - per share value by 88% compared with a 25% gain in the S&P

    500.

    Value-based pricing certainly means that prices of items with

    unique features should go up to match customer value, but it

    also may mean that prices of less competitive items should go

    down to maintain or expand market shares.

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    THEENDThank you forlistening