SPICON 2016

BiModal IT

ARCHITECTUREBUSINESS VALUE GOVERNANCE

Kumar MunuswamyAVP, Cognizant Digital

AgendaBIMODAL IT CHARACTERISTICS

TYPICAL CHALLENGES

BUSINESS VALUE ON INVESTMENT

1

2

3

JOURNEY TO BECOME BIMODAL4

TECHNOLOGY & GOVERNANCE5

3

BIMODAL IT CHARACTERISTICS

MODE 1

RELIABILITY

PLAN DRIVEN

WATERFALL

IT CENTRIC

PROVEN TECH

MODE 2

AGILITY

EMPIRICAL

AGILE, KANBAN

BUSINESS DRIVEN

NEW TECHORGANIZATION

EFFICIENCYVs

INNOVATION

RENOVATE INNOVATE

4

TYPICAL CHALLENGES

Prepare the organization for a cultural change while executing BiModal

Being a new model, getting the head around dual Governance is a significant task

Business Case for Funding & Measuring ROI

Need to clearly distinguish the candidates for the Mode 1 & Mode 2 programs

Developing the right talent to design & manage BiModal

5

BUSINESS CASE FOR RETURN ON INVESTMENT

ADDITIONALREVENUE

REVENUE RETENTION

COST SAVINGS

NEW BUSINESS MODEL

CUSTOMER EXPERIENCE

BUSINESS PROCESS OPTIMIZATION

6

PATH TO BIMODAL IT - Frequent Synchronization is a Must

PILOT , REFINE, SCALE AND SYNCHRONIZE

ESTABLISH PLATFORM, PROCESS, ARCHITECTURE & GOVERNANCE

MEASURE AND REPORT RETURN ON INVESTMENT KPIS

4 3

5

FINALIZE STRATEGY, ORG STRUCTURE AND IMPLEMENTATION ROADMAP

1

TALENT ENABLEMENT FOR IT , BUSINESS & VENDORS

2

7

JOURNEY REQUIRES BOTH MARATHONS AND SPRINTS

THINK BIGDISCOVER

START SMALL &FAIL FASTIDEATE + PILOT

DELIVER QUICKLYSCALE

MVP

DesignThinking

Labs &Garages

Agile Pods in Factory

8

PLATFORMS & ARCHITECTURE – The New world

TDD &BDD

HYBRID CLOUD

FORESIGHT & INSIGHTS

LOW CODE PLATFORMS

MICRO SERVICES

POLYGLOT

PAAS

DEVOPS

OMNI CHANNEL

COGNITIVE

TECH DEBTEVERYTHING CONNECTED

9

SOME DATA POINTS

60-70% of all projects will go into a BiModal

mode by 2017

50% of these projects will

be completely messed up because of lack of

Governance & right set of skills

30%of investments will

struggle to get Return on

Investment

Source Gartner

THANK

YOU