best practices online approach for danone

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Some high level slides prepared for CapGemini / Danone workshop

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Page 1: Best practices online approach for Danone

Page 1April 10, 2023

Danone – NutriciaFood for thought

Page 2: Best practices online approach for Danone

Page 2April 10, 2023

Understand eCommerce vision:What do you want to be with your brand online?

Informative A real service

Page 3: Best practices online approach for Danone

Page 3April 10, 2023

Impact: Massive with consumersKraft 10x larger than Nestle

Page 4: Best practices online approach for Danone

Page 4April 10, 2023

You picked the directionNow, push further to succeed

Find more synergies with other Danone

products?With other brands?

Page 5: Best practices online approach for Danone

Page 5April 10, 2023

Decide your business modelWill structure your long term investments

Funnel

Media portals

Brand.com

Shop.com

CRM

Face

book

/ Tw

itte

r

Retailers

Mobile Apps

Facebook

Retailers

Media Portal

User Groups

Brand & Shop . com

Cloud

CRM CRM

Page 6: Best practices online approach for Danone

Page 6April 10, 2023

Funnel vs Cloud: Both works

Funnel Cloud

Page 7: Best practices online approach for Danone

Page 7April 10, 2023

Channel conflicts Address them within the strategy

It all depends on your value proposition, and internal communication

Un-Clear

Perceived as direct competition

Mostly Price / special offers attractiveness

Limited value-add in the ecosystem

No unique features

Clear

Proposition well understood

A unique service

Test, learn, deploy in all channels

Brings innovation & new opportunities

Page 8: Best practices online approach for Danone

Page 8April 10, 2023