benefits of having a multilingual ecommerce website
TRANSCRIPT
Benefits of Having A Multilingual Ecommerce Website
One of the biggest benefits of internet is the global reach it provides. And that's
why online businesses like ecommerce are missing out on a great opportunity if
they are not tapping into different geographical markets as much as they can.
But targeting different geographies also means dealing with multiple languages.
No matter how popular a language, it can't cater to a global audience.
This is especially true for the ecommerce industry as people will definitely not
buy something they don't understand. The whole point of ecommerce business
model is to transcend physical and geographical barriers and sell globally. Hence
the need for multilingual ecommerce websites as they help target a much wider
audience without much incremental efforts or monetary investments. For
example if you have a Magento store, making it multilingual can be as simple as
adding a language translator extension. If you do international shopping for your products, there is definitely no reason why you shouldn't have a
multilingual website.
If you need more convincing here are 5 benefits of multilingual ecommerce
websites, covered in some detail.
1. Increased market reach and bottomline
Perhaps the biggest benefit of having a multilingual website is increase in
market share and customer base. For example if your online store is in english
and catering to only english speaking countries you can simply have a Mandarin
version of your store and you will be able to cater to a billion plus chinese
market. Or you can have a spanish version of your store and target Spain and
whole of Latin America. Increased customer base would mean more revenues
and profits.
2. Better Conversions
People love to be addressed in their native language. Having a multilingual store
means that you get to convince more customers to buy your products. If you are
an English speaker, imagine someone selling you a product in Russian or
Chinese. Will you buy it? Even though people in most countries are familiar with
English and may already be buying from your English only online store, you still
have a huge opportunity of converting many more customers if you pitch to
them in their native language.
3. More Customer Satisfaction
Not just better conversions, a multilingual store will also result in more
customer satisfaction and brand loyalty. In today's age of commoditized online
stores and cutthroat competition, it's great to have satisfied and loyal
customers. Customers will appreciate the fact that you care about them enough
to create a store in their language. And they will repay will repeat business.
4. Better SEO
Aside from the customer's perspective, having a multilingual store is also good
from search engine's point of view. An online store with a country specific
domain name, in the country's native language will always have an edge over a
global store in English, all other things being constant. An ecommerce website in
local language will have tremendous local SEO advantages over language neutral
website. You can add your website in local business listings, have local partners
and get visibility in local search results.
5. More Trust
If you encounter two similar ecommerce websites one only in English and the
other in English, Chinese, Spanish and French – which one will you trust more?
Obviously the later one. You, like many others, would think that the second
website would be bigger and would have more presence in countries that speak
those 4 languages. You would think the second business is more “global” and
would trust it more even though you are an English speaker. Having a
multilingual store gives more weightage to your brand as the perception would
be that you must have better resources to cater to multiple geographies in a
dedicated manner.
View More : https://store.biztechconsultancy.com/magentolanguagetranslatorextension.htm