be-a-star 2015 table of contentsbeastar.compass-usa.com/sitecollectiondocuments/flik is...3...

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Introduction .................................................................................................................................................................. 2

President’s Message ................................................................................................................................................... 3

Star 1............................................................................................................................................................................. 4 Achievement 1 - Roll Out & Staff Photo ................................................................................................................... 5 Achievement 2 - Trim Trax Roll Out ......................................................................................................................... 6 Achievement 3 - Nominate, Nominate, Nominate! ................................................................................................... 7

Star 2............................................................................................................................................................................. 8 Achievement 1 - Recipe Contest.............................................................................................................................. 9 Achievement 2 - Platinum Service Roll Out ........................................................................................................... 10 Achievement 3 - Compass in the Community .........................................................................................................11 Star 2 Achievement 3 Form - Compass in the Community ................................................................................ 12 Achievement 4 - Nominate, Nominate, Nominate! ................................................................................................. 13

Star 3........................................................................................................................................................................... 14 Achievement 1 - HAACP Standards Quiz .............................................................................................................. 15 Be-A-Star 2015: Star 3 - Diversity & Inclusion ...................................................................................................... 16 Star 3 Form – Diversity & Inclusion ................................................................................................................... 17 Achievement 3 - Nominate, Nominate, Nominate! ................................................................................................. 18 Achievement 4 – Eyes on the Prize ....................................................................................................................... 19

Awards ........................................................................................................................................................................ 20 Compass in the Community North America Awards ......................................................................................... 21-22 Five Jewel Award ..............................................................................................................................................23-24

Program Support ....................................................................................................................................................... 25

Website Support ........................................................................................................................................................ 26

Be-A-Star 2014 - Official Rules ............................................................................................................................27-28

Star Due Date Calendar............................................................................................................................................. 29

MAP Document .......................................................................................................................................................... 30

Star Tracking Posters...........................................................................................................................................31-33

Table of ContentsBe-A-StAr 2015

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Welcome to the 2015 Be-A-Star Program: Spotlight On Us

Compass Group has succeeded for 20 years by keeping the focus on our customers and giving them our very best, every day. When a milestone year rolls around, it calls for a celebration of our company and our people. This year’s Be-A-Star theme, Spotlight On Us, centers on the inclusive word “Us.” It says that every associate is essential to our company’s growth and prosperity. We can all share the spotlight, and enjoy the rewards of the team approach that has helped us lead the industry for two decades.

The Be-A-Star program gives you goals that will help you be successful, while offering you the opportunity to be recognized for being the best. Star Achievements are tasks aligned with your division’s MAP objectives and other goals. The program consists of 3 Star periods, aligned with the first three quarters of the fiscal calendar. In the fourth quarter, results are tallied, and national winners are determined. Challenge yourself and your team to exceed expectations, and you may be among the winners!

You can access your program instructions here and on MyCompass/FISD/Marketing/Be A star. We’ve done our best to make it simple and to give you links to everything you’ll need. Please help us keep it ‘green’ by completing and submitting all reports and forms electronically.

How to get started:• ReadtheIntroductionandStars1,2and3;prepareaplanforcompletingalltherequirementsontime.• IntroducetheProgramtoyourteam: 1. Read your leader’s message aloud. 2. Play the Program Kick-Off Video. 3. Share the support document “Mapping Our Way Forward” with your team - an overview of Compass Group’s

Management & Performance Framework. 4. Order Be-A-Star merchandise to build enthusiasm, or to keep on hand for individual recognition at a team meeting or

event. 5. Print and hang each Star poster to track the progress of each Star period.

Introduction Resource Links:• Leader’sMessagepage• ProgramKick-OffVideo• Mapping Our Way Forward support document• ProgramSupport

IntroductionBe-A-StAr 2015

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President’s MessageBe-A-StAr 2015

Dear Flik ISD Team Members:

Congratulations! We have just concluded our 2014 Be-A-star Campaign and I couldn’t be prouder of all of our winners.

Be-A-star is part of our culture, and impacts both our associates and customers. So it should come as no surprise, that business owners who fully embrace the program enjoy higher customer satisfaction and greater frontline loyalty. Recognizing that loyalty, along with successful training, development and mentoring, is critical todrivingthebusinessforward;alongwithyourcommitmenttoourgoalsandobjectives.That’swhythisyear we are concentrating on front line associates and our students, faculty and staff. With the roll out of the Platinum Service program in January, we will be able to teach and reap the rewards in being known as having the best customer service as well as the best food.

The 2015 Be-A-star program continues with 3 Stars, focus on our key operational initiatives and our yearly goals and objectives.

Finally, as we close another record breaking year, I am grateful to all of you for your dedication, hard work and commitment to excellence. As you set your business strategies for the next fiscal year, ensure Be-A-star is the catalyst for serving our people.

I wish each of you a successful journey.

Ray

Leader’s Message Resource Links:Printable PDF of leader’s message

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Star 1 Due Date: January 9, 2015

You have up to three achievement options to choose for Star 1

Two business goals and one associate recognition nomination.

You must complete both of the business goals of the activities to receive credit for Star 1.

Click on each achievement to see a full description and instructions.

Star Achievement Links:• RollOutandGroupStaffPhoto• TrimTraxRollOut• ManagerorSalaryNomination

Star 1 Due DaTe: January 9, 2015

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Roll Out & Staff Photo

The program roll out allows you to introduce the Be-A-star program to your team. Each person in the unit should help take responsibility for the BAS program. Give all your associates a chance to take responsibility. Read aloud what is expected for the year, ask them what they can do to help complete the program, give them an initiative to be in charge of. Work together as a team to complete the program for the year.

How to get credit:1.ReadtheintroductionandStar1,2and3;prepareaplanforcompletingalltherequirementsontime.2. Submit a staff picture. The picture should be taken in good light and all associates should be in uniform without aprons.

Pictures should be submitted to [email protected]. The subject of the email should be formatted as follows: School Name: Unit Number: Staff Photo For Example - Hackely School: UNIT 3333: Staff Photo

Once your photo is emailed in, you will receive credit for this achievement.

Star 1 - achievement 1Due DaTe: January 9, 2015

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Trim Trax Roll Out

Trim Trax, developed exclusively by Compass Group, is designed to measure, track and reduce food waste at the unit level and is applicable to all operating units. The program is simple to implement and the interactive online tool makes it easy to measure and reduce waste.

Minimize food waste and take ownership of your product cost with Trim Trax. The program is applicable to all operating units and focuses your team on a common goal, as well as produces charts and graphs that can be used to monitor progress and celebrate victories. Trim Trax is not a short-term initiative. It is a permanent way to improve the way we work – a sustainable program for a sustainable environment.

How to get credit:Roll out the Trim Trax program at your unit. Upload the program to your computer and order the marketing materials. Once your materials are ordered – links below. Complete the Trim Trax form below and you will receive credit for this star achievement.

Star Resource Links:• LogontoMyCompassanddownloadandorderallmaterialsrelatedtotheprogram.

https://mycompass.compass-usa.com/be/Pages/TrimTrax.aspx• Afteryourmaterialsareordered.Clickthelinkandcompletetheformtoreceivecreditforthisstarachievement-

https://www.surveymonkey.com/s/2015trimtrax

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Nominate, Nominate, Nominate!

One of the most important ways we put our employees first is to recognize them for their hard work, helping guests,assisting their teams, growing our business and going above and beyond the call of duty on a daily basis. Nominate anassociate that has truly met the challenge and deserves to be recognized.

How to get credit:• Nominateanassociate,manageroraccountthatgoesaboveandbeyondthecallofduty.Example:didtheassociate

develop a program to reduce costs, improve customer service or boost sales?• CompletetheNominationsurveyformonsurveymonkey.comfromthelinkbelow.• Associatecontributionmusthavesupportingevidenceordocumentation.Didtheyreceiveaclient(verbalorwritten)compliment?Letterfromclientsorstudents?

• Atleastonehighresolutionphotooftheassociatesuitableforprintpublicationisrequiredifchosenaswinner.• PhotoandsupportingmaterialsforyournominationcanbesenttoFIS_Beastar@compass-usa.com. If you are

sending an email please use “Star 1 – Nomination” in the subject line. Any emails that do not have that in the subject line will not be accepted.

Star Resource Links:• HourlyNominationhttps://www.surveymonkey.com/s/2015hourlynom• Salary/ManagerNominationhttps://www.surveymonkey.com/s/2015salnom • RegionalAccountoftheYearhttps://www.surveymonkey.com/s/2015regnom


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Star 2 Due Date: April 3, 2015

You have up to four achievement options to choose for Star 2 –

Three business goals and one associate recognition nomination.

You must complete three of the activities to receive credit for Star 2.


Star Achievement Links:• RecipeContest• PlatinumServiceRollOut• CompassintheCommunity• ManagerorSalaryNomination

Star 2 Due DaTe: aPrIl 3, 2015

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Recipe Contest

Once again this year, we challenge you and your associates to develop a recipe that will WOW. The recipe contest ingredient will be announced January 12, 2015. All rules and entry forms will be posted on MyCompass/FISD/ Marketing/Be A star

How to Get Credit:Complete the recipe form template before March 13, 2015.

One Grand Prize will be selected as the overall winner of the contest with a cash prize. Threerunneruprecipes(oneineachcategoryBreakfast,LunchEntréeandHealthySnack)willbeselectedasrunnerupprizes.

All submissions will be judged based on the following criteria:

CREATIVITY/UNIQUENESS: Is the recipe an original idea? Is there artistic or imaginative thought around ingredient usage and/or method? Is it one of a kind? Is the recipe reflective of unique twists of ingredient usage? Does it contain interesting, yet delightful, flavor combinations?

FEASIBILITY: Is this recipe capable of being created in a residential kitchen in a reasonable amount of time? How many ingredients does it use? Could anyone create this food by following the recipe?

VISUAL APPEAL: Does this recipe present beautifully on the plate or in the baking dish? Does the visual/final presentation of the recipe make you want to eat this before you can smell or taste it?

All decisions of the Judges are final. In the event of a tie for category winners, the tied entries will be re-judged using the same criteria. If still tied, the entry with the most prominent use of blueberries in the recipe will be chosen the winner.

Award Date:Winner Announcement May 2015

Star 2 - achievement 1Due DaTe: aPrIl 3, 2015

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Platinum Service Roll Out

Platinum Service is our new customer service program adapted from the Flik International program. You were first introduced to the program at district meetings earlier this year. We will roll out this program in phases and phase one is part of this years BAS program.

How to get credit:Follow instructions posted to the MyCompass/FISD/Marketing. The form below must be complete at the end of the 8 weeks of initiatives. Each week a new initiative of the program will be introduced and implemented to your staff. Each initiative will be outlined at the beginning of Star 2.

Star Resource Links:Complete the form in the link here, https://www.surveymonkey.com/s/2015PlatinumSvc once this form is complete you will receive credit for Star 2 Achievement 2.


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Compass in the Community

Compass Group recognizes its responsibility to make a positive contribution and impact in our communities through outreach initiatives. This can easily be achieved by leading, participating, or supporting a community outreach project that also contributes to meeting MAP 1, 2 or 3 goals and objectives:

• Partnerwithyourclient(s)andcustomerstoleadanoutreachproject.• Assistwithprogramsyourclientandcustomersarealreadyhostingviain-kind,financial,orvolunteersupport.• CollaboratewithareaCompassGroupaccountsinfacilitatingacommunityactionevent.• Individuallyleadactivitiestomeetasocietalneed.• Recognizeandaidwithassociate-initiatedcommunityoutreach.

*If you need help getting started, refer to the Compass in the Community “Ideas and Suggestions” resource document.

How to get credit:Complete and save the Compass in the Community Form and upload it to the Star Claims page of the Be-A-Star website at beastar.compass-usa.com by the Star 2 due date, April 3, 2015.

The Purpose of Completing a Compass in the Community Star Achievement is… It demonstrates Compass Group’s value of Responsibility in making positive contributions to the health and well-being of associates, customers, and the communities in which we work and live. These activities can potentially strengthen associate, client, and customer relationships which in turn will result in higher retention levels with all groups. Other positive outcomes include unit organic business growth, opportunities for additional sales with other Compass Group companies, and access to greater supply savings.

Note: Consider participating in the optional Compass in the Community North America Awards. Refer to the “Awards” section and click on the optional ‘Compass in the Community Awards’ link to review the additional guidelines.

CITC Resource Links:• CTICStarAchievementform• CITCIdeasandSuggestionsPDF


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Star 2 Achievement 3 Form - Compass in the Community

Save completed form and upload to Star Claims page of the Be-A-Star website: beastar.compass-usa.com. NOTE: See the Awards section to submit an entry for the CITC North America Awards.

What organization(s) and/or community activity did your outreach initiative support (example: American Cancer Society, Diabetes Walk, etc.)? Who or what are the benefactors (students, homeless shelter, hurricane survivors, etc.)?

In what ways was support provided with this project(s) (financial, in-kind, or volunteering)?

Was there collaborate with other Compass Group accounts, client(s), customers, vendors, or any non-Compass groups? If yes, which ones?

Please provide measurements for the following, where applicable:

Total number of associates in Unit, Department and/or Be-A-Star Team

Total number of associates involved in each outreach activity

Number of non-associates participating in each activity on behalf of Compass Group (family, friends, etc.)

Total number of man-hours/time donated by Compass Group associates to activity

Total financial contribution by Compass Group associates or account

Unit, Department and/or Be-A-Star

Team Name Manager or Site

Contact Name Manager or Site Contact Phone Manager or Site Contact

Email Address

Sector & Region District Manager Manager or Contact Mailing Address

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Star Resource Links:•HourlyNominationhttps://www.surveymonkey.com/s/2015hourlynom•Salary/ManagerNominationhttps://www.surveymonkey.com/s/2015salnom•RegionalAccountoftheYearhttps://www.surveymonkey.com/s/2015regnom


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Star 3Due DaTe: June 19, 2015

Star 3 Due Date: June 19, 2015

You have up to three achievement options to choose for Star 3 –

Two business goals and one associate recognition nomination.

You must complete two of the activities to receive credit for Star 3.


Star Achievement Links:• HAACPStandards• DiversityandInclusion• AssociateRecognition• Awards

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Star 3 - achievement 1Due DaTe: June 19, 2015


HAACP Standards Quiz

HACCP, or the Hazard Analysis Critical Control Point system, is a process control system that identifies where food safety hazards may occur in a food production process and puts into place stringent controls to prevent the hazards from occurring. By strictly monitoring and controlling each step of the process, there is less chance for hazards to occur and in this way a food business is able to assure the safety of the food products they produce.

The quiz will reveal how much you know about HAACP standards, where we are as a company and what we can do to make sure all of us meet all of the requirements.

How to get credit:Complete the quiz from the link below. Once the quiz is complete credit will be given for Star 3, Achievement 1.

Star Resource Links:https://www.surveymonkey.com/s/2015HAACPQUIZ

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Diversity & Inclusion

Diversity & Inclusion is important to us because of you, our great people. All together we win. The unique backgrounds, talents, skills and abilities our associates bring to our clients and customers make us the leader in foodservice and support services management. That’s why we want to hear from you, our valued associates, about how you embody diversity & inclusion within your unit or team.

How to Get Credit:Simply complete the Diversity & Inclusion form and upload it to the Star Claims page on the Be-A-Star website.

Activity: Diversity & Inclusion Training ProgramsComplete the checklist on the form listing the types of diversity & inclusion training programs your associates have attended, and complete the short description.

Star Resource Links:•Star3Form–Diversity&Inclusion•DiversitypageonAltogetherGreat.com-http://www.altogethergreat.com/Pages/DiversityAndInclusion.aspx •DiversityPageonMyCompass-https://mycompass.compass-usa.com/hr/Pages/Diversity%20and%20Inclusion/

Diversity%20and%20Inclusion.aspx•Diversity&InclusionTrainingPageonMyCompass-https://mycompass.compass-usa.com/hr/Pages/Diversity%20

and%20Inclusion/Diversity%20and%20Inclusion%20Training.aspx

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Star 3 Form – Diversity & Inclusion

Save completed form and upload to the Star Claims page: beastar.compass-usa.com. Diversity & Inclusion Training Programs Note how many associates have completed the following Compass Group Diversity & Inclusion training classes:

Name of Training Class Number of Associates Diversity CHAT

Appreciating Differences™

Managing Inclusion™

Training during New Hire Orientation/New Manager Orientation

PASSPORT/Port of Call 5

Training during Compass College

Other training - enter course name:

In the space below, describe what your unit/team members have learned from each of these training classes, and provide examples of how your unit or team embraces diversity & inclusion throughout the year. NOTE: If you select “Diversity CHAT” from the list above, please provide your attendance sheet to confirm the session. All other information will be verified using your Operation/Cost Center number(s).

Check here if your unit/team would like to ‘go above and beyond’ by applying for this year’s Five Jewel Award for Best Practices in Diversity & Inclusion.

Unit, Department and/or Be-A-Star

Team Name

Operation or Cost Center Number(s)

Manager or Site Contact Name Manager or Site

Contact Phone Manager or Site Contact Email

Address

Sector & Region District Manager Contact Mailing Address

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Star Resource Links:•HourlyNominationhttps://www.surveymonkey.com/s/2015hourlynom•Salary/ManagerNominationhttps://www.surveymonkey.com/s/2015salnom•RegionalAccountoftheYearhttps://www.surveymonkey.com/s/2015regnom

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Eyes on the Prize

Congratulations – you’ve completed the program. Now the focus will be on you. Go to the Be-A-Star Program Awards page to see what we’re looking for. Use the provided entry forms to nominate your operation and star associates for eligible awards.

How to get credit:1. Go to the Be-A-Star Program Awards page.2. Read the award descriptions.3. Complete nomination forms for any awards that your team or individual associates may be eligible for.4. Read the instructions on the form to make sure they are submitted correctly.

Award date: Regional and National award winners will be announced by no later than August 31st, 2015.

You may also choose to participate in two optional Compass Group North America Awards: the Compass in the Community North America Awards, and/or the Five Jewel Award for Best Practices in Diversity & Inclusion.

Star Resource Links:• Be-A-StarAwardspage• CompassintheCommunityNationalAwardspage• Five-JewelAwardpage

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awardsDue DaTe: June 19, 2015


This is your opportunity to be recognized for your growth and success this year.

Operations that earn all three Stars are Gold Accounts!

Gold Accounts that also achieve budget through the 3rd Quarter are Platinum Accounts! Gold Accounts will be rewarded with a certificate of achievement and publication in an internal newsletter. Platinum accounts will be rewarded with a plaque of achievement and publication in an internal newsletter.

Additionally,FLIKISDrewardsoutstandingachievementsofindividualsandthetopperformingoperationsregionally.Click on Be-A-Star Program Awards and follow the instructions to submit your operation and star associates for Regional Awards.

You may also choose to participate in two optional Compass Group North America Awards: the Compass in the Community North America Awards, and/or the Five Jewel Award for Best Practices in Diversity & Inclusion. Click on the links for each to learn more.

Awards Resource Links:• LinktoBe-A-StarProgramAwardspage• LinktooptionalCompassintheCommunityNationalAwardspage• LinktooptionalFiveJewelAwardpage

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Compass in the CommunityDue DaTe: July 10, 2015

Due Date: July 10, 2015

Compass in the Community North America Awards(Optional Participation)

Giving back to the communities we serve is the right thing to do. Compass Group is proud of the time, energy and financial resources our businesses and associates contribute to help build stronger, healthier communities. The Compass in the Community North America Awards program recognizes those associates and accounts who best demonstrate this guiding principle.

How to get credit:1)CompletetheStarAchievement’sCompassintheCommunityform,adding a brief essay (maximum 500 words)

description of the project should include: •Communityinitiative(s)andtheirgoalsandobjectives •Levelofsupportfromoperation/teamassociates •Outcomeoftheproject’seffortswithinformationaboutitseffectonoutreachrecipients,aswellasaccountassociates,

client(s),customers,andvendors(whereapplicable) •Anypublicacknowledgementreceived

2)Thesubmissionshouldbeexhibitedinpresentationformat.Thiscanbeascrapbook,electronicpresentation(suchasPowerPoint),oravideo*(onCD/DVDorprovidelinkaddressifpostedonweb).*Note: Videos can be no longer than 5 minutes in total length and not professionally produced.

•Includedocumentationofplanning,executionandresults(pictures,meetingnotes,volunteersign-ups,diagramsandgraphs,pressreleases,newspaperarticles,pictures,flyers,thankyounotes,etc.).

How to Submit: Send your form and submission to your Be-A-star Contact by Friday, June 26, 2015 (suggested date to all for top selections).

Due Date for Division Entries: Eachprogram(Canteen,Eurest,ChartwellsSchools,Morrison,Corporate,etc.)maysenduptothree(3)submissionsforCITC North America Awards consideration. Chosen submissions for Awards consideration must be received bySummer Baruth, Inclusion Generalist, by Friday, July 10, 2015.

Number of Awards: FiveOne Gold award: $8,000 for charities and attendance at the Be-A-star Recognition Celebration! One Silver award: $6,000 for chosen charities Three Bronze awards: $2,000 each for their respective charities

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Judging Criteria: Winning submissions have the following criteria in common:• Outreachappearedtobea“wayofdoingbusiness”• Activitiespromotedsustainabilityfortherecipient(s)and/orcause• Activitiesmadeasignificantandassessableimpact• Activitiespromotedteambuildingandtherewassignificantassociateinvolvement• CollaborationwithotherCompassand/ornon-Compassgroups• Goalsofthecommunityactivitywereclearlydefinedandfocused• Activitieswerewell-planned,executedandoutcome(s)measuredandpresented

The North America Awards judging committee consists of executive officers, managers and at least one representative from a non-profit partner organization. (It is suggested that divisional judging groups have a similar make-up, though each program can decide how to choose their Awards submissions.)

Award Date: Site Contacts and Managers of winning submissions will be contacted by the mid-August 2015.

CITC Awards Resource Links:• CITCStarAchievementform• CITCIdeasandSuggestionsPDF• CITCJudgingform• CITCParticipationCertificate

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Diversity & InclusionDue DaTe: June 19, 2015

Due Date: June 19, 2015

Five Jewel Award for Best Practices in Diversity & Inclusion(Optional Participation)

Due: (DuedatestobedeterminedbyattheprogramlevelbySectorBe-A-StarRepresentativesinconjunctionwithDAC/DIACchairs.SectorwinningsubmissionsmustbereceivedbyJuly17,2015.)

Mail sector winning submissions to:Compass Groupc/o Diversity & Inclusion Dept.2400 Yorkmont RoadCharlotte, NC 28217

Diversity & Inclusion: Road Map to Innovation, Sustainability and GrowthCompass Group believes a diverse and inclusive environment supports innovation and collaboration, and benefits our associates, clients and customers.

Our Commitment to Diversity & Inclusion is good for us because it allows us to:•Deliverpositivebusinessresults.•Buildahighlyskilledworkforcethatreflectsourdiverseclientandcustomerbase.•Provideinnovativeproductsandservicestoourcustomersandclients.•Seeknewbusinessopportunitieswhileweretainourclientbase.•Givebacktothecommunitieswetouchandserve.

Visit AltogetherGreat.com to learn more about Diversity & Inclusion at Compass Group.

Description of Activity:

Diversity & Inclusion at WorkDoes your unit or team embrace diversity & inclusion on a regular basis? If so, we want to hear from you! In the space below, describe how your unit or team brings the power of diversity & inclusion to your fellow teammates, clients and customers. Here are some examples:•Createnewslettersaboutevents,activitiesandassociateachievementsthataresharedwithyourassociates,managers

and clients•Involvemembersofthecommunityinyoureventsorengagewithcommunitygroupstoenrichyourunderstandingofthe

diverse communities we serve

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•Learnabouttheguestsandclientsyouserveandprovideuniqueofferingstocatertotheirneeds•Hostaregularsummitwithyourassociatestolearnmoreaboutthemandadjustyourdailyoperationstoprovideamore

inclusive environment•Hostregularculturalawarenessorappreciationevents.Notonlyshouldtheeventbeexciting,buteducationalby

creating a theme/topic for the event, featuring menu items and sharing information that goes along with the theme/topic (i.e.CountyFair,The1960’s,orculturalevent,likeCincodeMayo,St.Patrick’sDay,BastilleDay,etc.).

•Useclientsurveystohelpyourunitorteamunderstandtheuniqueneedsofyourclientandhowyouplan,haveand/orare addressing them.

•Provideanopportunityforassociatestoproudlysharetheirdistinctivecharacteristics.

Create a report, video or scrapbook that answers the following questions:1.Howmanyassociatesareinyourunit(s),department(s)orBe-A-Starteam?2.Howmanyassociatesparticipatedand/orwereinvolvedwithpresenteddiversity&inclusionimitative(s)?3. What did your team learn about the importance of teamwork and how did/does the diversity of your team make a

difference when promoting diversity & inclusion in the workplace?4. Describe how your unit or team embraces diversity & inclusion on a regular basis and how diversity & inclusion helps to

promote team awareness and teamwork.

NOTE: To qualify for the 2015 Five Jewel Award, you must:•Step 1: Complete the Star 3 Diversity & Inclusion achievement. - Be sure to complete the Star 3 form.•Step 2: Complete the Five Jewel “Diversity & Inclusion at Work” activity. - Ensure that all questions are answered and the completion criteria is met.•Step 3: Submit an essay, scrapbook or video following the guidelines below.

How to submit for award consideration:Along with a copy of your Star 3 Diversity & Inclusion Achievement Form, provide above information in one of the below acceptable formats:•Anessayofnomorethan1000words•Ascrapbookdisplayingphotos,associatetestimonials,asummary,etc.•Avideowithphotos,associatetestimonials,asummary,etc.nottoexceed5minutes.THEVIDEOCANNOT BE CREATEDAND/ORPRODUCEDBYAPROFESSIONALCOMPANYORORGANIZATION.YOURTEAM/UNITMUSTCREATE AND/OR PRODUCE THE VIDEO.•SubmissionsaretobesenttoMaryBethToewe,Eurest/DIAC5JewelSubmission,CommerceDriveSuite330,Fort

Washington, PA 19034 by June 19, 2015.

IMPORTANT: Your team may only submit one item listed above. Sending more than one will deem the entry ineligible.

Five Jewel Resource Links:•Diversity&InclusionStarAchievementform•MappingOurWayForwardPDF•DiversitypageonAltogetherGreat.com-http://www.altogethergreat.com/Pages/DiversityAndInclusion.aspx •DiversityPageonMyCompasshttps://mycompass.compass-usa.com/hr/Pages/Diversity%20and%20Inclusion/

Diversity%20and%20Inclusion.aspx•FiveJewelAwardpageonMyCompass(featuringpastwinners)https://mycompassnew.compass-usa.com/

compassinthecommunity/Pages/Diversity%20and%20Inclusion/Five%20Jewel%20Award.aspx •FiveJewelAwardProcessandJudgingCriteriaPDF

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If you have questions regarding any of the achievements or support materials in your sector Be-A-Star Program, contact the coordinators below.

Sherri Holmes3 International DriveRye Brook, NY 10573914-708-9550

Joann Khoder3 International DriveRye Brook, NY 10573914-935-5322

Program Support

District Champions

Phil JuaireIan [email protected]

Jeremy RichBrett [email protected]

Jim Altman/Nancy WalkerStacie [email protected]

Rochelle PicardParker [email protected]

David Stowe/Frank EdwardsGayle [email protected]

Alan WilsonTerri [email protected]

Fred MousallyJack [email protected]

Jerry MusilloCarrie [email protected]

Chris ClarkNoelly [email protected]

Michael CorradinoDawn [email protected]

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Website Support

Your Be-A-Star Program is all in one place.

You will find your 2015 sector Be-A-Star program materials, upload any necessary submissions and, if required, claim Stars for your operation all on one website – beastar.compass-usa.com.

If you need assistance with the Be-A-Star website, send an email to your Regional Be-A-Star Committee. See the Program Support section for a list of contacts.

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Official rules

I. General Rules

Introduction:CompassGroup(“Sponsor”)issponsoringtheBe-A-Star2015Program(“ThePromotion”)foreachofitscompanies—BonAppétit,Canteen,Chartwells,CorporateOffice,Eurest,FlikInternationalCorp.,Foodbuy,Morrison,andTouchPoint(“Companies”).ThePromotioninvolvesthree“Stars.”EachStarconsistsofaseriesofactivitiesandskill-basedAchievements(“ActionItems”).TherearealsothreeSpecialAwards.Thesegeneraltermsandconditions(“GeneralRules”)applytoallAchievementsandSpecialAwards.Inaddition,eachAchievementandSpecialAwardmaybesubjecttospecifictermsandconditions(“ActionItemsRules”or“SpecialAwardRules,”respectively),asdiscussedbelow.TheGeneral Rules, Component Rules, and the Special Award Rules together form these Official Rules. The Promotion begins August 2014 and ends June 2015. The specific timing for each Achievement is set forth in the Achievement Rules. The timing for each Special Award is set forth in the Special Award Rules.

Eligibility: Must be 18 years old or older. Each participant must comply with all terms and conditions set forthin these Official Rules, and winning is contingent upon fulfilling all such requirements. Entries must be originalwork and must not have been previously published or have won any other award. Participants are eligible onlyif they are actively employed with the company at the time of award payout. Active participants will receivea prorated award based on the number of weeks worked in the eligible position. Vacation will be consideredweeks worked for the purpose of eligibility. If a participant’s employment with the company is terminated either voluntarily or involuntarily, or if a participant engages in conduct which gives rise to a suspension or some other form of disciplinary action, then notwithstanding any other provisions of the Be-A-Star Recognition Program, the participant shall automatically become ineligible to receive all or part of an award, subject to the sole and absolute discretion of Compass Group hereinafter known as the “Company,” to decide otherwise.

Prizes: Prizes, selection process, timing, and prize value details are set forth in the Achievement Rules andSpecial Award Rules. No substitution or transfer of prizes permitted except by Sponsor, who, in the event ofprize unavailability or any other reason, reserves the right to substitute any prize with another prize of equal orgreater value. All taxes, fees, and surcharges, and any other expenses not listed as included in a prize are the sole responsibility of the prize winners. Acceptance of a prize constitutes permission for Sponsor and its advertising and promotional agencies to use winner’s name and likeness for advertising and promotional purposes in any media without additional compensation unless prohibited by law. Decisions of Sponsor or judges grading submissions for any Achievement or Special Award are final and binding in all matters relating to the Promotion. In the event of a tie in any Achievement or Special Award that requires judging or evaluation, duplicate prizes will be awarded. For prizes exceeding $7500invalue,potentialwinnerswillberequiredtosignandreturnanAffidavitofEligibility,LiabilityRelease,andwherelawful,aPublicityRelease,withinfourteen(14)daysofnotification.Ifapotentialwinnerdoesnotreturnsuchreleasewithinthe(14)daytimeperiod,suchpotentialwinnerwillbedisqualifiedandanotherwinnerselectedintheplaceofthedisqualified person at random from all eligible entries. If any prize or prize notification is returned as non-deliverable, the potential winner will be disqualified and another potential winner will be selected in the original potential winner’s place. A cashpayoutisproratedbasedonfulltimeequivalence.Fortyhoursequalsonefullshare,thirtyhoursequals3⁄4share,twentyhoursequals1⁄2share,etc.,basedonthenormalworkweekatthetimeofpayout.

Miscellaneous: By participating in the Promotion, participants agree to release and hold harmless Sponsor, itsparents, subsidiaries, divisions, related companies and their respective officers, directors, employees, and agents from and against any and all claims or causes of action arising out of participation in the Promotion or with awards provided hereunder. All entries become the property of Sponsor. Sponsor is not responsible for late, lost, illegible, incomplete,

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stolen, misdirected or postage due entries. If for any reason the Promotion is not capable of running as planned including due to tampering, unauthorized intervention, fraud, technical failure, human error or any other causes beyond the control of Sponsor that corrupt or affect the administration, security, fairness, integrity, or proper conduct of the Promotion, Sponsor reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the Promotion. The Sponsor assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft of destruction or unauthorized access to, or alteration of, entries.

Submission of entry grants Sponsor and its agents the right in perpetuity to reproduce, publish, use, edit, adaptand/or modify such entry in any way, in any and all media, without limitation and without compensation toparticipant. Any and all disputes, claims, and causes of action with Sponsor arising out of or connected withthis Promotion, other than determination or validity of claims, shall be resolved individually and exclusively byarbitration under the Commercial Dispute Resolution Procedures of the American Arbitration Association inCharlotte, North Carolina. Any and all claims, judgments and awards shall be limited to actual out-of-pocketcosts incurred, including costs associated with participating in this Promotion, but in no event attorneys’ fees.Participantsherebywaiveallrights:(i)toclaimorbeawardedanypunitive,direct,indirect,incidentalandconsequentialdamagesandanyotherdamages,otherthanforactualout-of-pocketexpenses;and(ii)tohavedamages multiplied or otherwise increased. All issues and questions concerning the construction, validity,interpretation and enforceability of these Official Rules, shall be governed by, and construed in accordancewith, the laws of the State of North Carolina. Sponsor reserves the right to cancel or modify this program asdetermined by Sponsor in its sole discretion. Any modification of these Official Rules shall be communicated tothe participants via mail and/or e-mail. Void where prohibited.

WinnersList:Foralistofprizewinners,sendaself-addressedstampedenvelopeto:Be-A-Star Winnersc/o Engagement & RecognitionCompass Group North America2400 Yorkmont RoadCharlotte, North Carolina 28217

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Squares Indicate Fiscal Calendar Quarter-end Dates Stars Indicate Star Due Dates

October 2014

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

September 2014August 2014 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

November 2014 December 2014 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

January 2015

February 2015 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

March 2015 April 2015

May 2015 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

June 2015 July 2015

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Star Due Date Calendar

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31

Star Tracking Poster - Star 1

Celebrating Compass Group’s 20th Anniversary.

Star 1Due Date: January 9, 2015

32



Star 2Due Date:

april 3, 2015

33



Star 3Due Date: June 19, 2015

be-a-star 2015 table of contentsbeastar.compass-usa.com/sitecollectiondocuments/flik is...3...

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