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Table of ContentsBe-A-StAr 2014

Introduction .................................................................................................................................................................. 2

President’s Message ................................................................................................................................................... 3

Star 1............................................................................................................................................................................. 4 Achievement Option 1 - Program Roll Out .............................................................................................................. 5 Achievement Option 2 - Safety First ....................................................................................................................... 6 Achievement Option 3 - FISD Unit Demographics Database .................................................................................. 7 Achievement Option 4 - Manager or Associate Nominations ................................................................................... 8 Star 1 Achievement 4 Form - Manager or Associate Nominations Form ............................................................. 9

Star 2........................................................................................................................................................................... 10 Achievement Option 1 - Tasting’s – Take a “Flik” ....................................................................................................11 Achievement Option 2 - Recipe Contest ................................................................................................................ 12 Achievement Option 3 - Compass in the Community ............................................................................................ 13 Star 2 Achievement 3 Form - Compass in the Community ................................................................................ 14 Achievement Option 4 - Manager or Associate Nominations ............................................................................... 15

Star 3........................................................................................................................................................................... 16 Achievement Option 1 - Local Purchasing Stats .................................................................................................... 17 Achievement 2 - Diversity & Inclusion ................................................................................................................... 18 Star 3 Achievement 2 Form – Diversity & Inclusion ........................................................................................... 19 Achievement Option 3 - Manager or Associate Nominations ................................................................................ 20 Star 3 Achievement 3 Form - Manager or Associate Nominations Form .......................................................... 21 Achievement Option 4 – Eyes on the Prize............................................................................................................ 22

Awards ........................................................................................................................................................................ 23 ABC Hourly Associate Nomination Form ............................................................................................................... 24 ABC Salaried Associate Nomination Form............................................................................................................. 25 Regional Account of the Year Entry Form .............................................................................................................. 26 Compass in the Community North America Awards ......................................................................................... 27-28 President’s Five Jewel Award ...........................................................................................................................29-30

Program Support ....................................................................................................................................................... 31

Website Support ........................................................................................................................................................ 32

Be-A-Star 2014 - Official Rules ............................................................................................................................33-34

Star Due Date Calendar............................................................................................................................................. 35

MAP Document .......................................................................................................................................................... 36

Star Tracking Posters...........................................................................................................................................37-39

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Welcome to the 2014 Be-A-Star Program: Focus on the Future

Every goal, no matter how big or small, is achieved one step at a time. If you know what success looks like, you can map the path to get there. Achieving our business goals, like the ones outlined in this year’s Be-A-Star program, ensures a successful outcome for our team, our business, and the company. Achieving our business goals calls for us to stay focused and that’s why we’re calling this year’s Be-A-Star program Focus on the Future.

The Be-A-Star program is your guide to success. Star achievements are aligned with your sector’s MAP goals and other important business objectives that will ensure your success and keep you focused. The program consists of three ‘Star’ periods, aligned with the first three quarters of the fiscal year. In the fourth quarter results are tallied and national winners are determined.

To succeed we have to look forward, set goals, imagine possible challenges, and take steps to meet them. By thinking ahead, we can plan for any outcome and avoid those surprising bumps in the road. Trying to anticipate the future isn’t easy, but it’s essential for success. That’s why we’re calling this year’s Be-A-Star program Focus on the Future.

The Be-A-Star program gives you goals that will help you be successful, while offering you the opportunity to be recognized for being the best. Star Achievements are tasks aligned with your division’s MAP objectives and other goals. The program consists of 3 Star periods, aligned with the first three quarters of the fiscal calendar. In the fourth quarter, results are tallied, and national winners are determined. Challenge yourself and your team to exceed expectations, and you may be among the winners!

You can access your program instructions, find support, upload submissions and claim Stars right here on the Be-A-Star website. We’ve done our best to make it simple and to give you links to everything you’ll need. Please help us keep it ‘green’ by completing and submitting all reports and forms electronically.

How to get started:• ReadtheIntroductionandStars1,2and3;prepareaplanforcompletingalltherequirementsontime.• IntroducetheProgramtoyourteam: 1. Read your leader’s message aloud. 2. Play the Program Kickoff Video. 3. Share the support document “Mapping Our Way Forward” with your team - an overview of Compass Group’s

Management & Performance Framework. 4. Order Be-A-Star merchandise to build enthusiasm, or to keep on hand for individual recognition at a team meeting or

event. 5. Print and hang each Star poster to track the progress of each Star period.

Introduction Resource Links:• Leader’sMessagepage• ProgramKick-offVideo• Mapping Our Way Forward support document• ProgramSupport

Introduction

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DearFlikISDTeamMembers:Every year I write a letter to the unit manager to mark the roll out the years Be-a Star program. But this year I wanted to talk to you directly. This program is not just about your unit and your unit manager, it’s about you – each and every associate and how you work together at your unit.

Star 1.1. Listening to the Roll Our requirements2. Helping your unit measure up in the Safety First quiz3. Assisting your unit manager in acquiring all the answers to the FISD Unit Demographics Database4. Nominate!! You can nominate outstanding hourly associate or salaried manager or a unit that goes

above and beyond.

Star 21. Get involved with the Tastings Program and help your unit manager take great “Flik’s” (pictures) to help

enhance our social media presence2. Enter a recipe in the Recipe Contest – more information to come!3. Get involved in the Diversity and Inclusion or participate in Flik in the Community initiative4. Nominate!! You can nominate outstanding hourly associate or salaried manager or a unit that works

together well.

Star 31. Complete the Local Purchasing Statistics Questionnaire2. Participate in the Flik in the Community initiative or get involved in the Diversity & Inclusion initiative3. Nominate!! You can nominate outstanding hourly associate or salaried manager or a unit that works

together well.

This is your opportunity to get involved. What can you do? Talk with you manager to see where you can help out. Do you have a recipe you can enter? Can you think of a great diversity and inclusion idea? Do you have an idea for Flik in the Community? Everyone can nominate an associate or manager (you do not need a manager’s approval to nominate yourself or someone else). Nominate each other! Nominate yourself, toot your own horn!

We look forward to hearing about how everyone got involved this year and reading all of your nominations. Have a great year!

Ray Mulligan

President

Leader’s Message Resource Links:• PrintablePDFofleader’smessage

President’s Message

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You have up to four achievement options to choose for Star 1 –

Three business goals and one associate recognition nomination.

You must complete three of the activities to receive credit for Star 1.

Click on each achievement to see a full description and instructions.

Star Achievement Links:• ProgramRollOut• SafetyEvaluation• FISDUnitDemographicsDatabase• ManagerorSalaryNominations

Star 1 Due DAte: JAnuAry 10, 2014

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Program Roll Out

The program roll out allows you to introduce the Be-A-star program to your team. Each person in the unit should help take responsibility for the BAS program. Give all your associates a chance to take responsibility. Read aloud what is expected for the year, ask them what they can do to help complete the program, give them an initiative to be in charge of. Work together as a team to complete the program for the year.

How to get credit:• ReadtheIntroductionandStars1,2and3;prepareaplanforcompletingalltherequirementsontime.• IntroducetheProgramtoyourteam: - Read the President’s message aloud. - Play the Program Kickoff Video. - Share the support document “Mapping Our Way Forward” with your team - an overview of Compass Group’s

Management & Performance Framework. - Order Be-A-Star merchandise to build enthusiasm, or to keep on hand for individual recognition at a team meeting or

event. - Print and hang each Star poster to track the progress of each Star period.

Star Resource Links:• CompletetheRollOutform:https://www.surveymonkey.com/s/RollOutCF

Star 1- Achievement OPTION 1Due DAte: JAnuAry 10, 2014

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Safety First

How to get credit:•CompletetheSafetyFirstCompletionForm

Star Resource Links:•CompleteForm:https://www.surveymonkey.com/s/2013-2014SFE


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FISD Unit Demographics Database

Every year we ask all sorts of questions of your unit. You get emails asking about your clients, your PBO, your programming, your menus, etc. Take this chance to answer all the questions at once. This elaborate questionnaire asks all the things we need to know about your unit.

Take your time in answering. Print out the questions. Gather your answers. Complete the form.

The link for this questionnaire gives you the opportunity to go back in as many times as you need to complete all the questions. So take your time, answer a few at a time, gather all the info first or do it all at once, it’s up to you!

How to get credit:1. Make sure all questions on the FISD Unit Demographics Database are completed. Follow the link below and beginb to

gather your information and answer the questions.

Judging criteria:•Allquestionsmustbecompleted

Star Resource Links:•Completethequestionnaire:www.bvfpulse.com/BASDemographics

Star 1- Achievement Option 3Due DAte: JAnuAry 10, 2014

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Manager or Associate Nominations>

One of the most important ways we put our employees first is to recognize them for their hard work, helping guests, assisting their teams, growing our business and going above and beyond the call of duty on a daily basis. Nominate an associate that has truly met the challenge and deserves to be recognized.

How to get credit:• Nominateanassociatethatgoesaboveandbeyondthecallofduty.Example:didtheassociatedevelopaprogramto

reduce costs, improve customer service or boost sales? • CompletetheNominationsurveyformonsurveymonkey.com from the link on the right. • Associatecontributionmusthavesupportingevidenceordocumentation.Didtheyreceiveaclient(verbalorwritten)

compliment? Letter from clients or students? • Atleastonehighresolutionphotooftheassociatesuitableforprintpublicationisrequiredifchosenaswinner.• PhotoandsupportingmaterialsforyournominationcanbesenttoFIS_Beastar@compass-usa.com. If you are

sending an email please use “Star 1 – Nomination” in the subject line. Any emails that do not have that in the subject line will not be accepted.

Judging Criteria:• Allassociatesareeligible:hourlyandsalariedfromcashierstoculinarytomanagement.• Provideconcreteexamplesaboutthecontributiontheyhavemadetowardthebusiness,theBe-A-Starprogramor

Diversity and Inclusion based on their job responsibilities.

Star Resource Links:• 2013-2014HourlyAssociateNomination


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Star 1 Achievement 4 Form –

Manager or Associate Nominations Form

I nominate (enter name and title here)

for going above and beyond.

**Please ensure the correct spelling of the associate’s name in the space above.

Your Name:

Your

Email:

Your Phone:

Your Title:

Your Unit

Name:

Today’s

Date:

Nominee’s Manager:

Manager’s

Email:

Nominee’s

Unit Number:

Nominee’s Unit Name:

Unit Mailing

Address:

RVP’s Name:

DM’s Name:

DM’s Mailing

Address:

Save completed form and upload with a picture of your nominee to FIS_Beastar@compass-‐usa.com.

Check the Values and Guiding Principles below that your nominee has exemplified. Our Values: Our Guiding Principles:

Openness, Trust, and Integrity Safety, Health, and Environment First

Passion for Quality Delivering for Clients and Consumers

Win Through Teamwork Developing our People and Valuing Diversity

Responsibility Profitable Growth

Can-do Constant Focus on Performance and Efficiency In the space below state why you are recognizing this person. Include a specific instance where the nominee went above-and-beyond their “normal” duties. Include measurable results, client/customer comments, and concrete examples about the contributions they made towards making us altogether great.

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STAr 2 Due DAte: April 4, 2014



You must complete four of the activities to receive credit for Star 2.


Star Achievement Links:• Tasting’s–Takea“Flik”• RecipeContest• CompassintheCommunity• ManagerorAssociateNominations

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Star 2- Achievement OPTION 1Due DAte: April 4, 2014

Tasting’s – Take a “Flik”

This year the Tasty Tuesday program received an update. The addition to this program is called Tastings. This allows you to run the Tasting program on other day of the week besides Tuesdays. We have also provided you a suggested list of options to taste one time per month for the school year.

This achievement for star 2 is for you to take a picture of your Tastings program. The pictures you provide will allow us to expand our social media presence while highlighting you, your staff and your unit.

How to get credit:1. Choose an item from the Tasting list provided on the nutrition page of mycompass. Collect pictures from your tasting

and provide them to us via the [email protected] email box. If you are sending an email please use“Star2–Tastings:TakeAFlik”inthesubjectline.Anyemailsthatdonothavethatinthesubjectlinewillnotbeaccepted.

Judging criteria:• Pleasemakesureallpicturerequirementsarefollowed.Theserulescanbefoundonmycompass/beastar/marketing

Star Resource Links:• TastingsmaterialscanbepurchasedontheRRDonnelleycustompointwebsite:custompoint.rrd.com/compass• AwardtobeprovidedbyCorporateBe-A-StarCommitteeonemonthafterStarduedate.(Unit/associatesmustuse

entire award or have training scheduled and paid for prior to the end of Chartwells’ Fiscal year September 30, 2014.)

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Recipe Contest TherewillbearecipecontestannouncedJanuary1,2014.Allrulesandentryformswillbepostedonmycompass/beastar/marketing

How to Get Credit:1. Complete the recipe form template before April 12, 2014. 2. Upload the picture of your recipe and provide them to us via the [email protected] email box. When you

send in your picture please use “Star 2 – Recipe Contest” in the subject line. In the email please also include the recipe form. Please make sure your name, your unit name and the recipe name is in the body of the email. Any emails that do not have all of the correct information will not be accepted.

Award:One Grand Prize will be selected as the overall winner of the contest with a cash prize. Three runner up recipes (one in each category Breakfast, Lunch Entrée and Healthy Snack) will be selected as runner up prizes.

All submissions will be judged based on the following criteria: CREATIVITY/UNIQUENESS: Istherecipeanoriginalidea?Isthereartisticorimaginativethoughtaroundingredientusageand/ormethod?Isitone

of a kind? Is the recipe reflective of unique twists of ingredient usage? Does it contain interesting, yet delightful, flavor combinations?

FEASIBILITY: Is this recipe capable of being created in a residential kitchen in a reasonable amount of time? How many ingredients

does it use? Could anyone create this food by following the recipe?

VISUAL APPEAL: Doesthisrecipepresentbeautifullyontheplateorinthebakingdish?Doesthevisual/finalpresentationoftherecipe

make you want to eat this before you can smell or taste it?

All decisions of the Judges are final. In the event of a tie for category winners, the tied entries will be re-judged using the same criteria. If still tied, the entry with the most prominent use of blueberries in the recipe will be chosen the winner.

Award Date:After May 15, 2014


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Compass in the Community

Compass Group recognizes its responsibility to make a positive contribution and impact in our communities through outreach initiatives. This can easily be achieved by leading, participating, or supporting a community outreach project that alsocontributestomeetingMAP1,2or3goalsandobjectives:• Partnerwithyourclient(s)andcustomerstoleadanoutreachproject.• Assistwithprogramsyourclientandcustomersarealreadyhostingviain-kind,financial,orvolunteersupport.• CollaboratewithareaCompassGroupaccountsinfacilitatingacommunityactionevent.• Individuallyleadactivitiestomeetasocietalneed.• Recognizeandaidwithassociate-initiatedcommunityoutreach.

*If you need help getting started, refer to the Compass in the Community “Ideas and Suggestions” resource document.

How to get credit:• CompleteandsavetheCompassintheCommunityFormanduploadittotheStarClaimspageoftheBe-A-Star

website at beastar.compass-usa.com by the Star 2 due date, April 4, 2014.

The Purpose of Completing a Compass in the Community Star Achievement is… It demonstrates Compass Group’s value of Responsibility in making positive contributions to the health and well-being of associates, customers, and the communities in which we work and live. These activities can potentially strengthen associate, client, and customer relationships which in turn will result in higher retention levels with all groups. Other positive outcomes include unit organic business growth, opportunities for additional sales with other Compass Group companies, and access to greater supply savings.

Note: Consider participating in the optional Compass in the Community North America Awards. Refer to the “Awards” section and click on the optional ‘Compass in the Community Awards’ link to review the additional guidelines.

CITC Resource Links:• CTICStarAchievementform• CITCIdeasandSuggestionsPDF

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Star 2 Achievement 3 Form - Compass in the Community

Save completed form and send to FIS_Beastar@compass-‐usa.com.

(NOTE: see the Awards section to submit an entry for the Optional CITC North America Awards)

What Organization(s) and/or Community Activity did your Outreach Initiative support (example: American Cancer Society, George Washington School, Diabetes Walk, etc.)? Who or what are the benefactors (students, homeless shelter, hurricane survivors, etc.)?

How did you support this project (financial, in-kind, or participation activities)?

Did your project collaborate with other Compass Group accounts, your client(s), customers, vendors, or any other non-Compass groups? If yes, which ones?

Please provide measurements for the following, where applicable:

Total number of associates in account

Total number of associates involved in outreach activity

Number of non-associates participating in activity on behalf of Compass Group (family, friends, etc.)

Total number of man-hours/time donated by Compass Group associates to activity

Total financial contribution by Compass Group associates or account

Operation Number Operation

Name Manager Name Operation Phone Email Address

Region District Manager Operation Mailing Address

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Manager or Associate Nominations



reduce costs, improve customer service or boost sales? • CompletetheNominationsurveyformonsurveymonkey.comfromthelinkontheright.• Associatecontributionmusthavesupportingevidenceordocumentation.Didtheyreceiveaclient(verbalorwritten)





Star Resource Links:2013-2014 Hourly Associate Nomination

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Star 3 Due DAte: June 20, 2014



You must complete four of the activities to receive credit for Star 3.


Star Achievement Links:• LocalPurchasingStats• DiversityandInclusion• AssociateRecognition• Awards

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Star 3- Achievement OPTION 1Due DAte: June 20, 2014

Local Purchasing Stats

Every year Compass Group compiles all of the local purchasing statistics for the whole company and presents this information to us at Regional and CCC meetings. We are always so impressed by the numbers, pounds and dollar amounts of which we contribute to around the world. This year we want to WOW you and our clients with those numbers from our sector only.

How to get credit:1. Complete the form on the link below. Take a moment to pull together invoices or be ready to do some research for

some of the questions you will encounter. Most of the answers can be pulled from myOrders.com

Star Resource Links:• Completetheform:https://www.surveymonkey.com/s/2013-2014localstats

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Star 3- Achievement OPTION 2 Due DAte: June 20, 2014

Diversity & Inclusion

Diversity & Inclusion is important to us because of you, our great people. All together we win. The unique backgrounds, talents, skills and abilities our associates bring to our clients and customers make us the leader in foodservice and support services management. That’s why we want to hear from you, our valued associates, about how you embrace diversity & inclusion in your unit or within your team.

How to Get Credit:• Choose 1 of the 2 following options.• CompletetheDiversity&InclusionformanduploadittotheStarClaimspageontheBe-A-Starwebsite.

Option 1: Diversity & Inclusion Training ProgramsComplete the Option 1 checklist on the form listing the types of diversity & inclusion training programs your associates have attended, and complete the short description.

Option 2: Diversity & Inclusion at WorkDoes your unit or team embrace diversity & inclusion on a regular basis? If so, we want to hear from you! In the space below, describe how your unit or team brings the power of diversity & inclusion to your fellow teammates, clients and customers.Hereareacoupleofexamples:• HostaCustomerAppreciationevent.Makeyourunit’seventfunandexcitingbycreatingathemefortheeventand

featuring menu items that go along with the team (i.e. County Fair or Cultural Event, like Cinco de Mayo).• Useclientsurveystohelpyourunitorteamunderstandtheneedsofyourclient.• Recognizeteammatesfortheirhardworkandcontributionstoyourteam.

NOTE:Ifyourunit/teamwantstogo“aboveandbeyond”indemonstratingtheimportanceofDiversity&Inclusion,youshould participate in the Optional President’s Five Jewel Award for Best Practices in Diversity & Inclusion. If so, please submit this form with your Five Jewel Award entry by June 20, 2014. Go to the “Awards” page and click on the ‘Optional President’s Five Jewel Award’.

Star Resource Links:• Star3Achievement2Form–Diversity&Inclusion• Diversitypageonaltogethergreat.com - http://www.altogethergreat.com/Pages/DiversityAndInclusion.aspx• DiversitypageonMyCompass.com – https://mycompass.compass-usa.com/hr/Diversity/Pages/Home.aspx

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Star 3 Achievement 2 Form – Diversity & Inclusion

Save completed form and send to FIS_Beastar@compass-‐usa.com.

Option 1: Diversity & Inclusion Training Programs

List how many associates have completed the following Compass Group Diversity & Inclusion training classes:

Name of Training Class Number of Associates

Diversity CHAT

Appreciating Differences™

Managing Inclusion™

Training during New Hire Orientation/New Manager Orientation

PASSPORT/Port of Call

Training during Compass College

Other training - enter course name:

In the space below, describe what your Unit/team members have learned from each of these training classes, and provide examples of how your unit or team embraces diversity & inclusion throughout the year. NOTE: If you select “Diversity CHAT” from the list above, please provide your attendance sheet to confirm the session. Option 2: Diversity & Inclusion at Work

In the space below, describe how your unit or team embraces diversity & inclusion on a regular basis and how diversity & inclusion helps to promote team awareness and teamwork. Enter your description below in 100 words or less.

Check here if your unit/team would like to ‘go above and beyond’ by applying for this year’s President’s Five Jewel Award for Best Practices in Diversity & Inclusion.

Operation Number Operation

Name Manager Name Operation Phone Email Address


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Manager or Associate Nominations



reduce costs, improve customer service or boost sales? • CompletetheNominationsurveyformonsurveymonkey.comfromthelinkontheright.• Associatecontributionmusthavesupportingevidenceordocumentation.Didtheyreceiveaclient(verbalorwritten)





Star Resource Links:2013-2014 Hourly Associate Nomination

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Star 3 Achievement 3 Form - < Manager or Associate Nominations Form>

I nominate (enter name and title here)

for going above and beyond.

**Please ensure the correct spelling of the associate’s name in the space above.

Your Name:

Your

Email:

Your Phone:

Your Title:

Your Unit

Name:

Today’s

Date:

Nominee’s Manager:

Manager’s

Email:

Nominee’s

Unit Number:

Nominee’s Unit Name:

Unit Mailing

Address:

RVP’s Name:

DM’s Name:

DM’s Mailing

Address:

Save completed form and send with a picture of your nominee to FIS_Beastar@compass-‐usa.com.

Check the Values and Guiding Principles below that your nominee has exemplified. Our Values: Our Guiding Principles:

Openness, Trust, and Integrity Safety, Health, and Environment First

Passion for Quality Delivering for Clients and Consumers

Win Through Teamwork Developing our People and Valuing Diversity

Responsibility Profitable Growth

Can-do Constant Focus on Performance and Efficiency In the space below state why you are recognizing this person. Include a specific instance where the nominee went above-and-beyond their “normal” duties. Include measurable results, client/customer comments, and concrete examples about the contributions they made towards making us altogether great.

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Eyes on the Prize

Congratulations – you’ve completed the program. Now the focus will be on you. Go to the Be-A-Star awards page to see what we’re looking for. Use the provided entry forms to nominate your operation and star associates for eligible awards.

How to get credit:1. Go to the Be-A-Star Awards page.2. Read the award descriptions.3. Complete nomination forms for any awards that your team or individual associates may be eligible for.4. Read the instructions on the form to make sure they are submitted correctly.

Award date: Regional and National award winners will be announced by no later than August 31, 2014.

YoumayalsochoosetoparticipateintwooptionalCompassGroupNorthAmericaAwards:theCompass in the Community North America Awards,and/orthePresident’s Five Jewel Award for Best Practices in Diversity & Inclusion.

Star Resource Links:• Be-A-StarAwardspage• CompassintheCommunityNationalAwardspage• President’s5-JewelAwardpage

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This is your opportunity to be recognized for your growth and success this year.

Operations that earn all three Stars are Gold Accounts!

Gold Accounts that also achieve budget through the 3rd Quarter are Platinum Accounts!

Gold Accounts will be rewarded with a certificate of achievement and publication in an internal newsletter. Platinum accounts will be rewarded with a plaque of achievement and publication in an internal newsletter.

Additionally, Flik ISD rewards outstanding achievements of individuals and the top performing operations regionally. Click on Be-A-Star Program Awards and follow the instructions to submit your operation and star associates for Regional and National Awards.

YoumayalsochoosetoparticipateintwooptionalCompassGroupNorthAmericaAwards:theCompass in the Community North America Awards,and/orthePresident’s Five Jewel Award for Best Practices in Diversity & Inclusion. Click on the links for each to learn more.

Awards Resource Links:• LinktoBe-A-StarProgramAwardspage• LinktooptionalCompassintheCommunityNationalAwardspage• LinktooptionalPresident’sFiveJewelAwardpage

AWArDSDue DAte: June 20, 2014

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ABC Hourly Associate Nomination Form

Save completed form and send along with a picture of your nominated associate to FIS_Beastar@compass-‐usa.com.

I nominate

for the Above & Beyond the Call of duty Hourly Associate of the Year. Describe why you are nominating this associate; include testimonials, customer comment cards, photographs, etc., to support the nomination. A committee will select the individual that has made the greatest contribution to the account’s/region’s success.

Operation Number Operation Name Manager Name Operation Phone Email Address


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ABC Salaried Associate Nomination Form

Save completed form and send, along with supporting documentation, to FIS_Beastar@compass-‐usa.com.

I nominate

for the Above & Beyond the Call of duty Salaried Associate of the Year. Describe why you are nominating this associate; include testimonials, customer comment cards, photographs, etc., to support the nomination. A committee will select the individual that has made the greatest contribution to the account’s/region’s success.



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Regional Account of the Year Entry Form

Save completed form and send, along with supporting documentation, to FIS_Beastar@compass-‐usa.com.

This form is for consideration for REGIONAL ACCOUNT OF THE YEAR.

List the Star Achievements that your team successfully completed, and promote your accomplishments by including client testimonials, customer comment cards, District Manager recommendations, photographs, etc., to support your nomination. A committee will select the account that has demonstrated the highest level of operational excellence, including successful completion of 3 Stars in the 2014 Be-A-Star Program and achieving PBO.



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Compass in the CommunityDue DAte: June 20, 2014

Compass in the Community North America Awards (Optional Participation)

At Compass Group we understand that actions speak louder than words. We take responsibility for our behaviors, both individually and as a group. Compass Group makes positive contributions to the health, safety, and overall well-being within our work and living environments. The Compass in the Community awards program recognizes those associates and accounts who best demonstrate this guiding principle.

How to get credit:1) Complete the Star Achievement’s Compass in the Community form, adding a brief essay (maximum 500 words)

descriptionoftheprojectandcanalsoinclude: •Communityinitiative(s)andtheirgoalsandobjectives •Levelofsupportfromalloperationassociates •Outcomeoftheproject’seffortswithinformationaboutitseffectonoutreachrecipients,aswellasaccountassociates,

client(s), customers, and vendors (where applicable) •Anypublicacknowledgementreceived2) The submission should be exhibited in presentation format. This can be a scrapbook, electronic presentation (such as PowerPoint),oravideo(onCD/DVD*).*Note: If a video is chosen as the method for presentation, the video can be no longer than 5 minutes in total length.

•Includedocumentationofplanning,executionandresults(pictures,meetingnotes,volunteersign-ups,diagramsandgraphs, press releases, newspaper articles, pictures, flyers, thank you notes, etc.).

How to Submit: Mail your form and submission to your Regional Be-A-Star Contact by Friday, June 20, 2014.

Due Date for Division Entries: Eachprogram/division(Canteen,Eurest,Flik,ChartwellsHigherEd,ChartwellsSchools,Morrison,Corporate,etc.)maysubmit up to three (3) projects for CITC North America Awards consideration. Awards submissions must be received by April Morton, Community Relations Coordinator, by no later than Friday, July 11, 2014.

Number of Awards: FiveOneGoldaward:$8,000forcharitiesandattendanceattheBe-A-Star Recognition Celebration! OneSilveraward:$6,000forchosencharitiesThreeBronzeawards:$2,000eachfortheirrespectivecharities

Judging Criteria:Winningsubmissionshavethefollowingcriteriaincommon:• Outreachappearedtobea“wayofdoingbusiness”• Activitiespromotedsustainabilityfortherecipient(s)and/orcause• Activitiesmadeasignificantandassessableimpact• Activitiespromotedteambuildingandtherewassignificantassociateinvolvement• CollaborationwithotherCompassand/ornon-Compassgroups• Goalsofthecommunityactivitywereclearlydefinedandfocused• Activitieswerewell-planned,executedandoutcome(s)measuredandpresented

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The North America Awards judging committee consists of executive officers, managers and at least one representative from a non-profit partner organization. (It is suggested that divisional judging groups have a similar make-up, though each program can decide how to choose their Awards submissions.)

Award Date: DistrictandUnitManagers/ContactsofwinningsubmissionswillbecontactedbytheDiversity&CommunityRelationsdepartment by the end of August 2014.

CITC Awards Resource Links:• CTICStarAchievementform• CITCIdeasandSuggestionsPDF• CITCJudgingform• CITCParticipationCertificate

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Diversity & InclusionDue DAte: June 20, 2014

President’s Five Jewel Award for Best Practices in Diversity & Inclusion (Optional Participation)

Diversity & Inclusion: Road Map to Innovation, Sustainability and GrowthCompass Group USA believes a diverse and inclusive environment supports innovation and collaboration, and benefits our associates, clients and customers.

Our Commitment to Diversity & Inclusion is good for us because it allows us to:• Deliverpositivebusinessresults.• Buildahighlyskilledworkforcethatreflectsourdiverseclientandcustomerbase.• Provideinnovativeproductsandservicestoourcustomersandclients.• Seeknewbusinessopportunitieswhileweretainourclientbase.• Givebacktothecommunitieswetouchandserve.

Visit altogethergreat.com to learn more about Diversity & Inclusion at Compass Group.

To qualify for the President’s Five Jewel Award, you must:• Complete the Star 3 Diversity & Inclusion Achievement.• Choose one of the two following activity options to complete.• Submit an essay, scrapbook, video or DVD following the guidelines below.

Option 1: Associate Innovation in Action

Description of Activity: Would a new product or idea make daily work life easier? In this exercise, your team will have the opportunity to suggest anewproduct,ideaorimproveacurrentprocessthatcouldmakeyourdailydutieseasier,moreefficientand/orreducecosts.

A suggestion is an innovation which:• Identifiesaproblem,potentialproblemoropportunity• Presentsaspecificsolutiontotheproblemorpotentialproblem• Improvesacurrentprocess• Generatesanideaoraprocessimprovementthatcanbeusedcompany-wide

Inordertohelpyourteamcreatean“InnovationinAction”,yourteammayuseanyorallofthefollowingresources:teammates, local library (encyclopedias, books etc.), newspapers, magazines or the internet. This innovation MUST be based on processes or activities within your daily duties at Compass Group.

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Create a recap of your “Associate Innovation in Action” activity, answering the following questions:1. How many associates are in your unit?2. How many associates participated in this activity?3. What information did your team use to complete this activity?4.Describeindetailthedailyduty(ies)/responsibility(ies)yourteamusedtohelpcreatethe“InnovationinAction.”5.Listanddescribethesignificantbenefitsinatleast3thefollowingcategories: •Creatinganinclusiveworkplace •Savingmoney,time,materialorresources •Improvingservice,procedures,systemsormethods •Reducingcosts,materials,handlingorwaste •Increasingproductivity6. Describe how the diversity of your team helped create this “Innovation in Action,” how it can be used over a long period

of time (sustainability) and deliver profitable growth.

Option 2: Diversity & Inclusion at Work

Description of Activity: Using Option 2 from the Star 3-Achievement 2 portion of the Be-A-Star program, demonstrate in greater detail how your unit or team brings the power of Diversity & Inclusion to your fellow teammates, clients and customers.

Create a report answering the following questions:1. How many associates are in your unit?2. What is the name and location of your unit?3. How many associates participated in this activity?4. Describe in detail an average day in your unit. Demonstrate how your team uses each value throughout the day. Give3examplesmaximumforeachofthefollowingvalues:

--Openness, Trust and Integrity --Responsibility --Passion For Quality --Can-do --Win Through Teamwork 5. What did your team learn about the importance of teamwork and how did the diversity of your team make a difference

during this exercise?

How to submit for award consideration:Submit your activity recap - along with a copy of your Star 3 Diversity & Inclusion Achievement Form - to your Sector Diversity Action Council representative (if applicable), your Sector Champion, or the Sector Regional Be-A-Star Committee Chairperson by no later than June 20, 2014.Acceptableitemstosubmitare:• Anessayof300wordsdescribingtheactivity• Ascrapbookdisplayingexamplesoftheactivity(withphotos,associatetestimonials,etc.)• AvideoorDVDdisplayingexamplesoftheactivity(withphotos,associatetestimonials,etc.)nottoexceed8minutes.THEVIDEOORDVDCANNOTBECREATEDAND/ORPRODUCEDBYAPROFESSIONALCOMPANYORORGANIZATION.YOURTEAM/UNITMUSTCREATEAND/ORPRODUCETHEVIDEOORDVD.

Your team may only submit one item listed above. Any team sending more than 1 will be disqualified.

Five Jewel Resource Links:• Diversity&InclusionStarAchievementform• MappingOurWayForwardPDF• Diversitypageonaltogethergreat.com - http://www.altogethergreat.com/Pages/DiversityAndInclusion.aspx• DiversitypageonMyCompass.com – https://mycompass.compass-usa.com/hr/Diversity/Pages/Home.aspx• FiveJewelAwardProcessandJudgingCriteriaPDF• FiveJewelParticipationCertificate

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PrOgrAM SuPPOrT

If you have questions regarding any of the achievements or support materials in your sector Be-A-Star Program, contact the Sherri Holmes or Joann Khoder below.

Sherri Holmes3 International DriveRye Brook, NY 10573914-708-9550

Joann Khoder3 International DriveRye Brook, NY 10573914-935-5322

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Your Be-A-Star Program is all in one place.

You will find your 2014 sector Be-A-Star program materials, upload any necessary submissions and, if required, claim Stars for your operation all on one website – beastar.compass-usa.com.

If you need assistance with the Be-A-Star website, send an email to [email protected].

WebSITe SuPPOrT

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Be-A-Star 2014 - Official Rules

I. General Rules

Introduction:CompassGroup(“Sponsor”)issponsoringtheBe-A-Star2014Program(“ThePromotion”)foreachofitscompanies — Bon Appétit, Canteen, Chartwells, Corporate Office, Eurest, Flik International Corp., Foodbuy, Morrison, and Touchpoint (“Companies”). The Promotion involves three “Stars.” Each Star consists of a series of activities and skill-based Achievements (“Action Items”). There are also three Special Awards. These general terms and conditions (“General Rules”) apply to all Achievements and Special Awards. In addition, each Achievement and Special Award may be subject to specific terms and conditions (“Action Items Rules” or “Special Award Rules,” respectively), as discussed below. The General Rules, Component Rules, and the Special Award Rules together form these Official Rules. The Promotion begins August 2013 and ends June 2014. The specific timing for each Achievement is set forth in the Achievement Rules. The timing for each Special Award is set forth in the Special Award Rules.

Eligibility:Mustbe18yearsoldorolder.EachparticipantmustcomplywithalltermsandconditionssetforthintheseOfficial Rules, and winning is contingent upon fulfilling all such requirements. Entries must be original work and must not have been previously published or have won any other award. Participants are eligible only if they are actively employed with the company at the time of award payout. Active participants will receive a prorated award based on the number of weeks worked in the eligible position. Vacation will be considered weeks worked for the purpose of eligibility. If a participant’s employment with the company is terminated either voluntarily or involuntarily, or if a participant engages in conduct which gives rise to a suspension or some other form of disciplinary action, then notwithstanding any other provisions of the Be-A-Star Recognition Program, the participant shall automatically become ineligible to receive all or part of an award, subject to the sole and absolute discretion of Compass Group hereinafter known as the “Company,” to decide otherwise.

Prizes:Prizes,selectionprocess,timing,andprizevaluedetailsaresetforthintheAchievementRulesandSpecialAward Rules. No substitution or transfer of prizes permitted except by Sponsor, who, in the event of prize unavailability or any other reason, reserves the right to substitute any prize with another prize of equal or greater value. All taxes, fees, and surcharges, and any other expenses not listed as included in a prize are the sole responsibility of the prize winners. Acceptance of a prize constitutes permission for Sponsor and its advertising and promotional agencies to use winner’s name and likeness for advertising and promotional purposes in any media without additional compensation unless prohibited by law. Decisions of Sponsor or judges grading submissions for any Achievement or Special Award are final and binding in all matters relating to the Promotion. In the event of a tie in any Achievement or Special Award that requiresjudgingorevaluation,duplicateprizeswillbeawarded.Forprizesexceeding$7500invalue,potentialwinnerswill be required to sign and return an Affidavit of Eligibility, Liability Release, and where lawful, a Publicity Release, within fourteen (14) days of notification. If a potential winner does not return such release within the (14) day time period, such potential winner will be disqualified and another winner selected in the place of the disqualified person at random from all eligible entries. If any prize or prize notification is returned as non-deliverable, the potential winner will be disqualified and another potential winner will be selected in the original potential winner’s place. A cash payout is prorated based on fulltimeequivalence.Fortyhoursequalsonefullshare,thirtyhoursequals3⁄4share,twentyhoursequals1⁄2share,etc.,based on the normal work week at the time of payout.

OffICIAl ruleS

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Miscellaneous:ByparticipatinginthePromotion,participantsagreetoreleaseandholdharmlessSponsor,itsparents, subsidiaries, divisions, related companies and their respective officers, directors, employees, and agents from and against any and all claims or causes of action arising out of participation in the Promotion or with awards provided hereunder. All entries become the property of Sponsor. Sponsor is not responsible for late, lost, illegible, incomplete, stolen, misdirected or postage due entries. If for any reason the Promotion is not capable of running as planned including due to tampering, unauthorized intervention, fraud, technical failure, human error or any other causes beyond the control of Sponsor that corrupt or affect the administration, security, fairness, integrity, or proper conduct of the Promotion, Sponsor reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the Promotion. The Sponsor assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft of destruction or unauthorized access to, or alteration of, entries.

Submission of entry grants Sponsor and its agents the right in perpetuity to reproduce, publish, use, edit, adaptand/ormodifysuchentryinanyway,inanyandallmedia,withoutlimitationandwithoutcompensationtoparticipant. Any and all disputes, claims, and causes of action with Sponsor arising out of or connected withthis Promotion, other than determination or validity of claims, shall be resolved individually and exclusively byarbitration under the Commercial Dispute Resolution Procedures of the American Arbitration Association inCharlotte, North Carolina. Any and all claims, judgments and awards shall be limited to actual out-of-pocketcosts incurred, including costs associated with participating in this Promotion, but in no event attorneys’ fees.Participantsherebywaiveallrights:(i)toclaimorbeawardedanypunitive,direct,indirect,incidentalandconsequentialdamagesandanyotherdamages,otherthanforactualout-of-pocketexpenses;and(ii)tohavedamages multiplied or otherwise increased. All issues and questions concerning the construction, validity,interpretation and enforceability of these Official Rules, shall be governed by, and construed in accordancewith, the laws of the State of North Carolina. Sponsor reserves the right to cancel or modify this program asdetermined by Sponsor in its sole discretion. Any modification of these Official Rules shall be communicated totheparticipantsviamailand/ore-mail.Voidwhereprohibited.

WinnersList:Foralistofprizewinners,sendaself-addressedstampedenvelopeto:Be-A-Star Winnersc/oEngagement&RecognitionCompass Group North America2400 Yorkmont RoadCharlotte, North Carolina 28217

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Squares Indicate Fiscal Calendar Quarter-end Dates Stars Indicate Star Due Dates

October 2013

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

September 2013August 2013 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

november 2013 December 2013 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

January 2014

February 2014 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

March 2014 April 2014

May 2014 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

June 2014 July 2014

STAr Due DATe CAleNDAr

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

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STAr TrACkINg POSTer - STAr 1

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