Improving performance, reducing risk

Welcome to LRQA

Delivering World Class Professional Assurance Services

Improving performance,

reducing risk

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Improving performance,

reducing risk

About LRQA Adding Value to Clients Adding Value to Society

Improving performance,

reducing risk

About LRQA A world-leading professional assurance services organisation

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Who we are

30+ Years’ experience

45,000+ Clients worldwide

60,000+ Approvals worldwide

1500+ Employees

120+ Countries in which we

operate

50+ Accreditation bodies

recognise LRQA

250+ Years’ history as part of the Lloyd’s Register Group

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

About LR

Who we are A global organisation with

specific areas of focus around

marine, energy, management

systems and inspection services.

History

Founded in 1760 as

a marine

classification society.

Independent

Wholly owned by the

Lloyd’s Register

Foundation, a UK

charity dedicated to

research and

education in science

and engineering.

What sets us

apart

Known for integrity,

impartiality and

technical excellence.

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Values

Our LR values, ‘we care, we

share our expertise, and we

do the right thing’ underpin

our behaviour to each other,

our clients and all of our

stakeholders.

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

What we do – surrounding our clients with services

Core assurance • Certification

• Audit services

• Validation and verification

Training • In house

• Public

Customised services • Supply chain assurance

• 2nd party services

• Bespoke training solutions

Business advisory services • Value-added professional

assurance services including internal

audits, data management and expert

advice

We specialise in management systems compliance, expert advice and

training across a broad spectrum of standards, schemes and

customised assurance programmes.

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Our people

Technical expertise • Extensive knowledge and insight into

the standards and schemes

• Shaping the industry through

membership of technical committees

and strategic alliances

Key account management • Understanding your specific requirements

• Developing a long term relationship

with your organisation

• Global pricing strategy

Trained and qualified tutors • Many are practicing assessors who can

share their real life experience

• Accurate and up-to-date course materials

• Focus on engagement and interaction

Sector specific experience and

global auditor calibration • Valuable and relevant insight

• Consistency across all sites

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Our approach

Risk-based

methodology

Themed

surveillance

Continual

improvement

Our unique assessment methodology is built on three pillars and

extends the focus from compliance to performance to help

organisations meet their strategic objectives:

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Adding Value to Clients From compliance to performance

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Meeting client requirements

We recognise that as your business needs are changing, so are your expectations and

requirements; as a result LRQA is

delivering a new and broader range of assessment and training

services to support the many

thousands of clients that we serve

worldwide.

John Rowley, Managing Director LRQA & LR Inspection Services

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Independent and Impartial

LRQA unlocks the power and potential of your management systems

Independent and

impartial assurance

How we add client

value

To give outputs you

can trust

Benefits to clients

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Technical Expertise

LRQA unlocks the power and potential of your management systems

Our expertise & insight

drive organisational

growth, performance

improvement

and risk reduction

How we add client

value

To help your

organisation achieve

its strategic

objectives and create

value for your clients

Benefits to clients

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Global clients and testimonials

Denise Santos

Quality Coordinator

Dow Brazil - Aratu Site

LRQA has contributed to the continual

improvement of Dow Brazil's internal

processes and systems. Externally,

LRQA’s approach has helped protect

our corporate reputation, ensure legal

compliance and improve our client and

stakeholder satisfaction.

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Supply Chain Assurance

LRQA unlocks the power and potential of your management systems

Supply chain assurance

that gives you global

visibility

How we add client

value

To enable you to focus on

your business, your

markets and your clients

Benefits to clients

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Licence to Operate

LRQA unlocks the power and potential of your management systems

Deliver a licence to operate

and competitive advantage

How we add client

value

Independent

assurance against a

designated standard or

scheme is often

mandatory

Benefits to clients

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Global clients and testimonials

Achieving certification to ISO 22301

(Business Continuity Management)

with LRQA has driven continual

improvement across our network.

This demonstrates Vodafone Greece’s

on-going commitment to our customers

through the provision of reliable and

high quality services.

Dionysis Grigoratos

Business Commercial Director

Vodafone

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Training Expertise

LRQA unlocks the power and potential of your management systems

Our tutors deliver up-to-

date, accurate, and

interactive training

How we add client

value

Allow your team to

apply their learning

effectively

Benefits to clients

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Customised Solutions

LRQA unlocks the power and potential of your management systems

Customised

assurance and

training designed to

address your specific

challenges

How we add client

value

LRQA’s services

provide consistency

and confidence across

your organisation

Benefits to clients

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Global clients and testimonials

Our assessor was highly

knowledgeable and helpful during

both the gap analysis visit and the final

audit. Without her support and advice,

it is doubtful we would have had a

strong enough system in place to

achieve certification.

Roy Andrews

Health & Safety Advisor

Coors Brewers

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Unique Assessment Methodology

LRQA unlocks the power and potential of your management systems

Our unique assessment

methodology takes your

management system

from compliance to

performance

How we add client

value

We help ensure your

management system is

aligned with your

strategic objectives

Benefits to clients

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Global Reach, Local Focus

LRQA unlocks the power and potential of your management systems

Benefit from the power

of a global assessor

network, with the

advantage of local

knowledge

How we add client

value

We understand and

meet your

organisation’s specific

and unique needs

Benefits to clients

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Global reach, local focus

Our clients operate in…

Aerospace Industry Oil & Gas Public sector Food Energy

Telecoms Medical services Automotive Transportation IT Logistics

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

Adding Value to Society

LR is wholly owned by the Lloyd’s Register Foundation, a UK

charity dedicated to research and education

About LRQA

Adding Value to Clients

Adding Value to Society

Improving performance,

reducing risk

The Lloyd's Register Foundation

Your business helps LRQA to help others.

At our heart sits a charity, the Lloyd’s Register Foundation, a

charity funded by the profits from our business, which helps to

protect life and property and support education, engineering

related research and public engagement.

£14.5m Charitable expenditure by

strategic theme 2014 / 2015

About LRQA

Adding Value to Clients

Adding Value to Society

89%

Scientific Research

7%

Education

4%

Health & Safety

Lloyd’s Register and variants of it are trading names of Lloyd’s Register Group Limited, its subsidiaries and affiliates.

Copyright © Lloyd’s Register Quality Assurance Limited 2016. A member of the Lloyd’s Register group.

Improving performance, reducing risk

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