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A ANNUAL PLAN 2016/17www.bopdhb.govt.nz
2016 -17ANNUAL PLAN
BAY OF PLENTY DISTRICT HEALTH BOARD
E79
Incorporating the Statement of Intent and Statement of Performance Expectations
221,000Serves a population of
are under 25 years of age32.4%
25%identify as having
Māori ethnicity
are aged 65 or over18%
2,533 Babies delivered in hospital
facilities
people who smoke have been seen by a
GP and provided with advice to quit smoking
21,841 3.4 mil
lion
Bay of plentydistrict health board
in the life of the
A year
community pharmacy prescriptions
944,995hours of home support
services for over 65s
73,623attendances at the
Emergency Departments
with health care providers for health services to the Bay of Plenty community
laboratory tests have been undertaken
1,325,307community
district nurse visits
86,898
School dental services to an enrolled population of
38,545
of people are seen within 21 days for alcohol and drug services80%
enrolled in the Well Child Tamariki Ora service
6,905 CHILDREN
413 Contracts
1 ANNUAL PLAN 2016/17
2016 -17ANNUAL PLAN
BAY OF PLENTY DISTRICT HEALTH BOARD
Published 16 September 2016 by theBay of Plenty District Health Board
P O Box 12024, Tauranga, 3143
ISSN: 2230-4371 (Print)ISSN: 2230-438X (Online)
This document is available on the Bay of Plenty District Health Board website:
www.bopdhb.govt.nz
Crown copyright ©. This copyright work is licensed under the Creative Commons Attribution 4.0 International licence. In essence, you are free to copy, distribute and adapt the work, as long as you attribute the work to the New Zealand Government and abide by the other licence terms. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/. Please note that neither the New Zealand Government emblem nor the New Zealand Government logo may be used in any way which infringes any provision of the Flags, Emblems, and Names Protection Act 1981 or would infringe such provision if the relevant use occurred within New Zealand. Attribution to the New Zealand Government should be in written form and not by reproduction of any emblem or the New Zealand Government logo.
2 BAY OF PLENTY DISTRICT HEALTH BOARD
Contents
Module One: Introduction and Strategic Intentions 4
1.1 Message from the Chair of the Bay of Plenty District Health Board 4
1.2 Message from the Chair of Te Rūnanga Hauora Māori ō Te Moana ā Toi 6
1.3 Message from the Chief Executive Officer 8
1.4 Executive Summary 9
1.5 Signatory Page 12
1.6 Context 13
1.7 Strategic Intentions 17
Module 2A: Implementation of the New Zealand Health Strategy 27
2A.1 Context 27
2A.2 Themes from the New Zealand Health Strategy 29
Module 2B: Delivering on Priorities and Targets 31
2B.1 Priorities and Targets 31
2B.1.1 Implementing Government Priorities 31
2B.1.2 Integrated Healthcare 33
2B.1.3 Child and Youth Health 44
2B.1.4 Long Term Conditions – Prevention, Identification and Management 70
2B.1.6 Living Within Our Means 107
2B.1.7 Other 108
Module Three: Statement of Performance Expectations 117
3.1 Statement of Performance Expectations (SPE) 117
3.2 Healthy Individuals – Mauri Ora 120
3.3 Healthy Families – Whānau Ora 123
3.4 Healthy Environments – Wai Ora 127
3 ANNUAL PLAN 2016/17
Module Four: Financial Performance 133
4.1 Financial Performance 133
4.2 Prospective Statement of Financial Position 141
4.3 Asset Management 142
4.4 Prospective Detailed Financial Statements 153
Module Five: Stewardship 158
5.1 Managing our Business 158
5.2 Building Capability 162
5.3 Workforce 166
5.4 Organisational Health 167
Module Six: Service Configuration 169
6.1 Service Coverage 169
6.2 Service Change 170
Module Seven: Performance Measures 171
7.1 Monitoring Framework Performance Measures 171
Module Eight: Glossary of Terms 179
4 MODULE ONE: INTRODUCTION AND STRATEGIC INTENTIONS
1.1 Message from the Chair of the Bay of Plenty District Health Board
More and more in today’s health system we are being asked to find new and different ways to provide care to our population that keeps pace with new technologies and innovation, involves a wider range of healthcare professionals as part of the care team and is provided in a way that is more centred on the needs of the patient and their family/whānau. This is an important focus for us, as with our growing population and increased co-morbidity, we realise there is a strong imperative to provide services differently.
This approach has been strengthened through the Ministry of Health’s refresh of the New Zealand Health Strategy (NZHS) which has set a vision that All New Zealanders live well, stay well, get well which strongly aligns to the Bay of Plenty District Health’s Board vision of Healthy, Thriving Communities. The NZHS is structured around 5 key strategic themes – people powered, closer to home, value and high performance, one team and smart system. This provides DHBs, other parts of the health system, and other Government agencies, the opportunity to challenge the status quo and to think about new and different ways of providing more integrated health care for the New Zealand population.
The world of technology is advancing very fast. New technologies will play a significant role in the health system in terms of what, how, where and when services are provided and who provides them. This is considered in the NZHS refresh under Smart System and the BOPDHB will be looking at opportunities for how it can advance new technologies that will enhance how it provides excellent patient care.
The NZHS considers throughout – What great might look like in 10 years. The Board and Runanga have been actively involved in planning for 2016/17 and have considered the same statement themselves - What great might look like for the BOPDHB in 10 years. This exercise, called A Postcard From the Future, asked Board and Runanga members how they would see the health system in 5-10 years. Key themes emerged – focus on health and wellness not illness, children living well, community involved in co-creating health services, one system, leadership across boundaries, health in the widest sense, health and social care, creating a Pae Ora future, systems designed to fit the users.
postcard from thefutureBay of plenty health 2020Healthy, Thriving Communities - Kia Momoho Te Hāpori Ōranga
Sally WebbChair Bay of Plenty DHB
Executive Leadership
Module One: Introduction and Strategic Intentions
5
Module One: Introduction and Strategic Intentions
ANNUAL PLAN 2016/17
These aspirations from the Board and Runanga are captured below:
These themes are very important to the BOPDHB as we move into the 2016/17 year and think about what commitments we will make towards improving health services for the Bay of Plenty.
In 2016/17 we will continue to apply our Integrated Healthcare Strategy (IHS) to seek opportunities to work in a ‘whole of health system way’ by continuing to look at how health information can be shared safely across a wider range of health professionals, to seek opportunities for more services to be provided closer to home, to work as a health system collaboratively with other agencies and Councils to consider the wider determinants of health, and that we always put the patient / whānau at the centre of what we do.
We are committed to using our best endeavours to achieve the priorities set out in the Minister’s Letter of Expectations which, for next year, include a continued strong focus on Working Across Government and advancing the range of initiatives such as Children’s Teams and Healthy Housing Initiatives that we already have in place in the Bay of Plenty. Working towards achieving the current and new Health Targets, further seeking opportunities to integrate health services and supporting new Government initiatives such as Raising Healthy Kids and Reducing Teenage Pregnancies will also be areas of focus.
Most important to us as a District Health Board is that you receive excellent care when you or your family or whānau come into contact with the health system. Our CARE values (Compassion, Attitude, Responsiveness and Excellence) are paramount to our success both within our organisation and with our range of health providers.
We will do our best to meet the challenges and make the most of the opportunities that 2016/17 will bring as we work as a Board to continue to achieve our vision for the Bay of Plenty population of Healthy Thriving Communities – Kia Momoho Te Hāpori Oranga.
runsocial
People-poweredMeasureIncubate
Self-manageSelf-navigate
Multi-purposeuse
Self-determineSocial leadership
ConnectionactionPassion
ScaleEasysuccess
MobiliseResponsive
digitalMulti-mode
strengthFlexible
Sally WebbChair Bay of Plenty DHB
Date: September 2016
Ron ScottDeputy ChairBay of Plenty DHB
Date: September 2016
The Honourable Jonathan ColemanMinister of Health
Date: October 2016
6 MODULE ONE: INTRODUCTION AND STRATEGIC INTENTIONS
1.2 Message from the Chair of Te Rūnanga Hauora Māori ō Te Moana ā Toi
E ngā iwi, e ngā mana, e ngā karangatanga maha o te rohe o te Hauora a Toi, ka huri ngā mihi ki a koutou. Tēnā koutou, tēnā koutou, tēnā tātou katoa
“Toi Ora – Optimum Wellbeing” is our overall goal in improving health for our population, in particular Māori. There are many synergies with the national aspiration of Pae Ora – Healthy Futures. To better support our communities the Runanga and the BOPDHB Board see greater multi-agency collaboration occuring over the coming year to help address the social determinants of health. This will be illustrated through directing funding to achieve desired outcomes; ongoing collaboration through the Children’s Team and a more targeted focus on long term high need populations.
Key threads in creating Pae Ora – Healthy Futures will be through Mauri Ora – Flourishing Individuals; Whānau Ora – Healthy Families; and Wai Ora – Healthy Environments. This will be achieved by improving family/whānau knowledge, addressing the causes of illness, commissioning for Māori health and ensuring Māori models of wellness and safety. The aspirations and dreams of our people will be met by our ongoing commitment, leadership and collaborative efforts and our cognisance of the financially constrained environment within which we operate. The health system will continue to ensure that the health needs are person and family/whānau centred. At the core of this is an ongoing drive about empowering families/whānau and individuals to take control of their future to be self-determining.
Over the past year, we have seen some great achievements and activities to help close the disparity gap between Māori and non-Māori, in particular:
• Māori Health Plan web-based tool – www.trendly.co.nz The launch of the web-based tool for Māori Health Plan performance
monitoring, which was developed in 2014/15, has been implemented over 2015/16. This innovative tool gives all 20 District Health Boards an instant, mobile way of tracking equity, performance, and improvements in Māori health. This initiative was sponsored by Tumu Whakarae, the national Māori General Managers Group, and endorsed by the national CEO group for implementation across the sector. The initial prototype was funded by Bay of Plenty, Hawkes Bay, and Capital and Coast DHBs.
• Kaupapa Māori Nurse Practitioners There has been a continuing focus on building the capacity of the Māori
nursing workforce by supporting and developing pathways for six kaupapa Māori nurses to attain nurse practitioners status. It has been a delight to see that this initiative is being adopted in areas of high isolation and need. There have been three kaupapa nurses that have attained nurse practitioner status over the past year.
Punohu McCauslandChairTe Rūnanga Hauora Māori ō te Moana ā Toi
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ANNUAL PLAN 2016/17
• Māori Health Excellence Seminars The BOPDHB, in partnership with the Midland
DHBs, was funded by the Ministry of Health, via the Māori Provider Development Scheme, to deliver a series of health excellence seminars. These seminars feature some of the best performing organisations in the country, enabling providers within the BOPDHB to learn effective service delivery models and to improve health outcomes for Māori and other New Zealanders. Four seminars were delivered on the topics of reducing avoidable hospitalisations, reducing tobacco use, improving cardiovascular risk assessment rates and improving childhood immunisations. The seminars and the web based monitoring tool have been integrated and the seminar presentations and supporting material have been archived and can be accessed and viewed by users in Trendly.
• Ministry of Business Innovation and Employment (MBIE) contracting framework
The BOPDHB is the demonstration site for rolling out the Ministry of Business Innovation and Employment (MBIE) contracting framework focusing on Adult Mental Health’s services with four providers - two Kaupapa Māori and two mainstream providers. The performance measures were co-designed with the relevant providers using the Results Based Accountability (RBA) methodology.
Notwithstanding these great achievements, there is still much work to be done. It is a pleasure to see the Whānau Ora Leadership Group, comprising Cabinet Ministers and Iwi Leaders, taking strides to improve the oral health of our children; reducing the prevalence of obesity; and reducing smoking rates of pregnant women. The Māori Health Runanga, along with the Board, will continue to support these initiatives as they will help our communities achieve Toi Ora.
Punohu McCauslandChairTe Rūnanga Hauora Māori ō te Moana ā Toi
Date: September 2016
8 MODULE ONE: INTRODUCTION AND STRATEGIC INTENTIONS
1.3 Message from the Chief Executive Officer
I am pleased to present to you our 2016/17 Annual Plan.
As the new Chief Executive of the Bay of Plenty District Health Board, I couldn’t ask for a better foundation than the one we have. It’s an honour and a privilege for me to be in this role, working with the Bay of Plenty community to provide high quality health services.
Over the last few months, we’ve all been reflecting on and acknowledging the work that Phil Cammish, our previous Chief Executive, led over the last ten years, transforming our DHB in many ways. We now have the clinical schools, radiation therapy available locally, great hospital buildings in Tauranga and Whakatane. We have a strong leadership model, where our doctors and nurses work together with business leaders to shape the services our communities receive. We have strong providers of health care in our hospitals and in our communities, through primary health organisations, Māori health services, pharmacy, aged care services, mental health services, non-governmental organisation providers, the list goes on.
We have a unique opportunity to build on this solid foundation together and to always be thinking about what we can do to improve the health of our communities. To do that well, we need to really understand what matters to our patients, to their families, and to our communities, through delivering person and family centred care. Not to be asking them what’s the matter with you, but understanding what matters to them.
The refreshed NZHS gives us a way to help our communities go from languishing to flourishing. To start well, live well, stay well, and get well. For us to support our communities to be truly healthy and thriving, we welcome the opportunity of working with a whole range of agencies, local authorities, education, justice and looking for new ways to collaborate.
We have a strong Board and Runanga which work closely together to ensure we’re improving Māori Health, a dedicated leadership team, thousands of dedicated staff (doctors, nurses, allied health, administration, orderlies, and cleaners) in our hospitals and across all our community providers. Each and every one of us plays an important role in supporting our communities.
I feel a deep responsibility for ensuring our communities achieve the best health they can and believe that this year’s Annual Plan will continue to build on our solid foundation as we work together to achieve Healthy Thriving Communities across the Bay of Plenty.
Helen MasonChief Executive OfficerBay of Plenty District Health Board
Helen MasonChief Executive OfficerBay of Plenty District Health Board
Date: September 2016
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ANNUAL PLAN 2016/17
1.4 Executive Summary The health sector is changing, presenting challenges and pressures to the way we approach our work. Challenges include an ageing population, substantial inequalities in health status, more people living longer and more with multiple and long-term conditions and health system workforce shortages. The challenges that affect us all are global, national and local.
With challenges, however, come opportunities and this plan details many of the opportunities and interventions we can make to have positive impacts on the health status of our population. Opportunities to collaborate with other agencies, communities and individuals, to build trust and establish partnerships.
The burden of disease is unfairly distributed in our society; long-term conditions and risk factors such as obesity, smoking, and diabetes contribute to serious health disparity. The health of Māori remains an area in which we must do better, and more detail as to how we plan to do this is set out in this Annual Plan and the Te Māhere Māori o Te Hauora a Toi - Māori Health Plan.
New Zealand Health Strategy (NZHS)
The Ministry of Health has given the NZHS a refresh. The updated Strategy proposes a clear view of the future for the health system over the next 10 years, to ensure all New Zealanders live well, stay well, get well. The strategic direction set out in this Plan for the BOPDHB is aligned to this vision and the five strategic themes contained within the Strategy.
Integrated Healthcare Strategy 2020 (IHS)
Our response to the challenges facing us requires us to work together in partnership with people and our community, as one system. This year’s Annual Plan continues to build on the foundations created since the adoption of the IHS and reflects our commitment to fulfilling the promises we have made in the IHS. In particular, to work together with our primary care partners, through our Bay of Plenty Alliance Leadership Team, to make changes to the health system, for the benefit of our population.
10 MODULE ONE: INTRODUCTION AND STRATEGIC INTENTIONS
BOPDHB’s Population Priorities
The Board continues to support four key strategic population priorities for the coming year: (i) Child and youth; (ii) Health of older people; (iii) Māori health – Achieving equity; and (iv) Long-term conditions.
For each population priority, the Board has identified why each strategic priority is important for the Bay of Plenty population and what they want to achieve. The way we work together is important in meeting the expectations of our community and the Minister.
1. Child and Youth
Healthier children and youth lead to healthier adults. Through the implementation of our Child and Youth Strategy (CYS) and other initiatives targeted at child and youth, we should be able to fulfil our vision. The CYS is a positive example of multi agencies such as the BOPDHB, Ministry of Health, Ministry of Social Development and Ministry of Education working together and more cohesively to improve the health outcomes of our children and youth. We continue to be proactive participants and will implement the actions derived from the Children’s Team.
2. Health of Older People
The Bay of Plenty has a significant ageing demographic that is set to increase in size and change in profile over time. The Bay of Plenty’s Health of Older People Strategy has an emphasis on wellness, encouraging healthy, independent living with access to quality services. We are continuing to support more people to live in their own homes through maintaining our investment in Home Based Support Services (HBSS) and shifting the model of care to have a greater emphasis on restorative care. This allows people to live longer in their own homes, with support rather than moving into residential care.
See section 2B.1.5.4 for key activities in these areas for 2016/17.
3. Māori Health –Achieving Equity
The long-term goal is for Māori within the Bay of Plenty to have the same level of wellness as non-Māori. Key actions in this area are listed below.
• Continue with leading He Pou Oranga, He Ritenga and the Māori Health Plan as they are important in ensuring mainstream services are responsive to meeting the needs of Māori and to address and reduce inequalities between Māori and non-Māori. DHBs across the Midland region have adopted the unique Māori tools and frameworks developed by the BOPDHB to monitor how effectively DHBs are reducing inequalities for Māori.
• Creating an equity culture through the committed leadership of the Board, Runanga and executive team.
• Continued roll out of the Māori Health Excellence series of seminars that brings together local, regional and national champions to share what works from their experience and help others learn from those experiences to improve Māori health.
• Supporting Trendly to measure the progress we are making towards closing the gap.
See Module 2B, in particular section 2B.1.5.7 Whānau Ora for key activities for 2016/17.
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ANNUAL PLAN 2016/17
4. Long Term Conditions
The BOPDHB will support services that enable people to become healthier and reduce the need for treatment. This will include reduced obesity, supporting smoking cessation, increasing immunisation rates and services that focus on improving physical health outcomes for those with mental health and addiction problems. For those people who have a long-term condition, we will:
• reduce cancer wait-times
• improve the management of stroke rehabilitation and reduce waiting times for cardiac services
• maintain and improve services for people with diabetes
• support patients to navigate their own care across multiple providers
• implement models of care that provide greater coordination of health services
• improve the physical health of people with severe mental health needs
• implement new Government initiatives to raise healthy kids including the new health target.
See Module 2B, for further information and activities on our key activities for improving and addressing long-term conditions.
Summary
This Annual Plan expresses our continued commitment to our Board’s vision of Healthy Thriving Communities – Kia Momoho Te Hāpori Oranga. It articulates our commitment to meeting the Minister’s expectations, including the Health Targets, how we will achieve them, and how we will work with our Midland DHB partners to deliver on care closer to home for our local people.
Further work on integrating care within our health system and with other sectors is paramount to delivering quality healthcare. For the coming year, we will be looking to build upon the great work we do, and implementing activities from key strategic documents such as the NZHS, He Korowai Oranga: Māori Health Strategy, and the IHS.
The BOPDHB will receive annual revenue of approximately $715 million from all sources to provide and fund a full range of health and disability support services in the most efficient and effective ways possible. To live within our means in the coming years will require innovation, integration, collaboration and reconfiguration to continue to provide a high level of service within financial constraints.
12 BAY OF PLENTY DISTRICT HEALTH BOARD
1.5 Signatory PageA number of sections of this annual plan have been jointly developed between our organisations and the BOPDHB. We are committed to working in partnership with the BOPDHB to ensure achievement of the outcomes described in this plan and the Māori Health Plan.
Bryan Gould ChairpersonEastern Bay Primary Health Alliance
Date: September 2016
Bev FlavellChairpersonNgā Mataapuna Oranga
Date: September 2016
Dr John Gemming Co-ChairpersonWestern Bay of Plenty Primary Health Organisation
Date: September 2016
Colleen Te ArihiCo-ChairpersonWestern Bay of Plenty Primary Health Organisation
Date: September 2016
Michelle Murray Chief Executive OfficerEastern Bay Primary Health Alliance
Date: September 2016
Janice KukaChief Executive OfficerNgā Mataapuna Oranga
Date: September 2016
Roger TaylorChief Executive OfficerWestern Bay of Plenty Primary Health Organisation
Date: September 2016
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ANNUAL PLAN 2016/17
1.6 Context
1.6.1 Background information and operating environment
The Bay of Plenty District Health Board (BOPDHB) is one of 20 District Health Boards in New Zealand and has a purpose of funding and providing personal health services, public health services and disability support services for the Bay of Plenty.
The BOPDHB covers an area of 9,666 square kilometres and serves a population of 221,000. 32.4% of the population are under 25 and 25% identify as having Māori ethnicity. The area served stretches from Waihi Beach in the north-west to Whangaparaoa on the East Cape and inland to the Urewera, Kaimai and Mamaku ranges. These boundaries take in the major population centres of Tauranga, Katikati, Te Puke, Whakatane, Kawerau and Opotiki. Eighteen Iwi are located within the BOPDHB area.
Overarching system context influencing the BOPDHB:
To achieve the objectives required by section 22 of the New Zealand Public Health and Disability Act 2000 (NZPHDA), the BOPDHB must be aligned to a number of national directives including the Ministry of Health’s Statement of Intent, the updated NZHS, He Korowai Oranga: Māori Health Strategy, the UN Convention on the Rights of Persons with Disabilities, and the Treaty of Waitangi. On a regional scale, the BOPDHB is guided by the objectives set out in the Midland District Health Board’s Regional Services Plan (RSP).
The NZHS has recently undergone a refresh. The updated strategy sets out the changes required across the health system to address the substantial variations in outcomes for different populations, particularly for Māori and Pacific populations and for those living in more socioeconomically deprived areas (Statement of Intent 2015 to 2019 – Ministry of Health). The updated strategy has a particular focus on prevention and wellness, system integration, service improvement, quality and performance, and leadership and capability for change. In accordance with section 38(2) of the NZPHDA, the strategic themes of the updated strategy are reflected throughout this Plan and specific commitments of the BOPDHB to deliver on actions in line with the Strategy’s Roadmap of Actions are detailed in Module 2A.
Health Profile
To enable the BOPDHB to properly coordinate health services to meet the needs of the Bay of Plenty population, it is necessary to develop and understand the health profile of the area. This enables key issues to be identified and prioritised and work programmes established. Analysis of the health needs of the Bay of Plenty population has indicated that the following are key issues for the BOPDHB:
• the population is declining in the eastern Bay of Plenty, but increasing across the western Bay of Plenty and the Bay of Plenty as a whole. Both Māori and non-Māori populations will age over coming decades, particularly non-Māori populations
• smoking in pregnancy, with 13% of total pregnant women and 39% of Māori pregnant women being recorded as smoking two weeks after birth1
• avoidable hospitalisations
• higher prevalence of respiratory system disease, particularly in children
• poor oral health, with only 9% fluoridation in the water supply and generally poor oral health outcomes
• chronic obstructive airways disease amongst adults that is 10% higher than national rates
1 Whānau ora assessment: Te Moana ā Toi 2015-16
14 MODULE ONE: INTRODUCTION AND STRATEGIC INTENTIONS
• acute bronchitis among infants and young children, especially Māori infants
• diabetes and chronic renal disease (including diabetes renal failure), that disproportionately affects Māori
• Māori in the Bay of Plenty face double the rates of admissions with cardiovascular system conditions, double the registration and mortality rate for cancer, three to four times the rate of hospital admission with asthma or chronic obstructive pulmonary disease, and 1.5 times the rate of hospital admission with mental health disorders compared with the non-Māori Bay of Plenty population
• 21.6% of the BOP population (7,941 youth) aged 15-24 are most at risk of poor outcomes as adults2.
Operating Environment
In 2016/17 the BOPDHB will receive approximately $715 million in funding from the Government and other District Health Boards to deliver health services to meet the needs of the Bay of Plenty community. These services include personal health services (to improve the health of individuals), mental health, Māori health and the health of older people. The amount of funding received is determined by the size of the population, demographics (age, gender, ethnicity and deprivation) and the population’s historic utilisation of health services. The Government requires that this money be spent in a financially responsible manner so health services are delivered in the most effective and efficient way possible.
The funding is allocated across all health services in the Bay of Plenty with Tauranga and Whakatane Hospitals receiving approximately half, with the balance funding those services provided in the community by Non-Government Organisations (NGOs) providing a range of mental health and personal health services, general practice, community pharmacy, aged residential care, home based support services and community laboratory services. This allocation is illustrated in Graph 1 below.
2 Using Integrated Administrative Data to Identify Youth Who Are at Risk of Poor Outcomes as Adults, The Treasury, December 2015, http://www.treasury.govt.nz/publications/research-policy/ap/2015/15-02
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Module One: Introduction and Strategic Intentions
ANNUAL PLAN 2016/17
In order to achieve the planned outputs, impacts and outcomes as outlined in this Annual Plan, the BOPDHB may, pursuant to section 25 of the New Zealand Public Health and Disability Act 2000, negotiate and enter into, or vary any current agreement for the provision or procurement of any health and disability support service. These agreements (or variations) may contain any terms or conditions acceptable to the BOPDHB.
The Ministry of Health also has a role in the planning and funding of some services provided by the BOPDHB. Some services are funded and contracted nationally, for example, public health services, breast and cervical screening, as well as the provision of disability support services for people aged less than 65 years.
Toi Te Ora – Public Health Service (Toi Te Ora) has a role to play in providing public health services which aim to protect, promote and improve the health of the population living in and visiting the Bay of Plenty. An important part of Toi Te Ora’s purpose is to reduce inequalities in health status, with a particular focus on Māori. As the Bay of Plenty DHB’s public health unit Toi Te Ora has a key role to play in supporting and advising the District Health Board to ensure there is public health input into their planning, and to assist with the implementation of their respective plans.
Toi Te Ora’s three strategic goals align with the BOPDHB’s goals and are to:
• Reduce childhood admissions to hospital from acute rheumatic fever, respiratory infections and skin infections, each by 2/3 in five years
• Reduce childhood obesity by 1/3 in 10 years
• Reduce the proportion of year 10 students smoking by 2/3 in five years.
Key areas of risk for the BOPDHB in delivering health services across all of our population includes reducing health inequalities particularly for the Māori population, managing growth and demand on the health system especially from our ageing population, living within our means while maintaining quality health services, achieving better outcomes for our most vulnerable populations and supporting and developing the health system workforce. To help manage these levels of risk, the BOPDHB has identified the potentially
Expenditure by Service Type
Graph 1: Proposed Spend by Service 2016/17
43%
0.4%
0.7%
13.0%
14.6%
9%
7.8%
3.4%
8.2%Hospital Based Care
Maori Health Services
General Practice
Pharmacy
Public Health
Health of Older People
Mental Health Services
Services Lab Testing
Community Care
16 MODULE ONE: INTRODUCTION AND STRATEGIC INTENTIONS
significant gains to be made by collaborating with other agencies, inside and outside the health sector, and the community. A key focus for the BOPDHB in 2016/17 will be working across government, at both a national and local level, with a particular emphasis on vulnerable populations. Further detail around how the BOPDHB’s operating environment is changing and the challenges this presents is described in section 1.7.1.
The Tuhoe Service Management Plan (SMP) is part of the comprehensive settlement of historic Te Tiriti o Waitangi claims for Ngai Tūhoe. The commitments set out in the plan are made for the purpose of developing, implementing, expanding and renewing from time to time, a plan for the transformation of the social circumstances of the people of Ngāi Tūhoe.
In signing up to the Health Sector Chapter in the SMP, the district health boards (Bay of Plenty, Lakes and Hawkes Bay) remain mindful of Tūhoe’s desire for mana motuhake and move towards independence by raising the standards of care to Tūhoe whanau.
Ngai Tūhoe genuinely desires a collaborative relationship with the Ministry of Health and district health boards that will support the development of their health infrastructure in each of the four Tūhoe valleys (Waimana, Taneatua, Ruatahuna, and Waikaremoana).
The BOPDHB will continue to provide sound advice and support to Ngai Tūhoe through the exchange of ideas, identification of risks, capacity and capability building opportunities and meaningful health investment.
1.6.2 Nature and scope of functions/intended operations
The BOPDHB carries out the following functions:
• Plans the strategic direction for health and disability services in the Bay of Plenty, in partnership with key stakeholders and our community (i.e. clinical leaders, Iwi, Primary Health Organisations and NGOs); and in collaboration with other DHBs and the Ministry of Health
• Funds the provision of the majority of the public health and disability services in the district, through contracts with providers
• Provides hospital and specialist services primarily for its population but also for people referred from other DHBs
• Promotes, protects and improves the population’s health and wellbeing through health promotion, health protection, health education and the provision of evidence-based public health initiatives
• Owns and manages Crown assets to enable the provision of health and disability services in the Bay of Plenty, in accordance with Ministry of Health requirements. The BOPDHB’s asset management plan covers a 20 year period and provides an outline of capital affordability and shows details of the capital intentions planned in response to identified service needs.
Key Consideration – Achieving Equity
Health measures show continued disparities in the Bay of Plenty. Māori in the Bay of Plenty face double the rates of admissions with cardiovascular system conditions, double the registration and mortality rate for cancer, three to four times the rate of hospital admission with asthma or chronic obstructive pulmonary disease, and 1.5 times the rate of hospital admission with mental health disorders3 than non-Māori. The BOPDHB is committed to eliminating the effects of health disparities through, first, identifying them, and
3 Whānau ora assessment: Te Moana ā Toi 2015-16.
17
Module One: Introduction and Strategic Intentions
ANNUAL PLAN 2016/17
second, addressing them by working collaboratively, providing programmes and/or activities and improving access to services. In 2016/17, the BOPDHB will:
• Use Pae Ora as a ‘focusing point’ to provide one, collaborative agenda for iwi, agencies, community and whānau to work from
• focus its attention on the indicators in the Bay of Plenty Māori Health Plan
• work with other social sector organisations to achieve sector goals in relation to the Whānau ora Partnership Group’s Better Public Service initiatives
• implement the Toi Te Ora – Public Health Service Plan 2016/17
• deliver services that target communities with identified health inequalities
• set equity targets by ethnicity and by high needs with explicit accountability expectations
• support kaupapa Māori services and ‘for Pacific by Pacific’ services where appropriate
• allocate resources to areas of greatest need
• increase the capability of the Māori and Pacific workforce across our district
• use an equity lens as part of decision-making and prioritisation processes
• work towards the New Zealand Triple Aim for Quality Improvement4
• provide advice to our governance bodies (iwi, Runanga, Board, Community and Public Health Advisory Committee and Disability Support Advisory Committee) to inform decision making
• engage with community health forums and expert advisory groups , including alliance mechanisms and service level alliance teams representing community/primary/DHB perspectives
• continue to support the “by Māori for Māori’ provider arrangements and complement this with an increased focus on mainstream responsiveness
• configure health service delivery in a way that takes account of the complex relationships between the key social determinants of health inequalities (e.g. housing quality and employment), while recognising that a number of public and private agencies influence health outcomes.
Further details as to how the BOPDHB intends to simultaneously improve health and equity for all populations, improve quality, safety and experience of care, and deliver best value for public health system resources are set out throughout this plan.
1.7 Strategic IntentionsThe BOPDHB’s strategic intention demonstrates how the BOPDHB intends to give effect to the NZ Public Health and Disability Act 2000 under the guidance of the refreshed NZHS and its vision of All New Zealanders live well, stay well, get well. It sets out how the BOPDHB aims to achieve its vision of Healthy, Thriving Communities - Kia Momoho Te Hapori Oranga by defining the outcomes to be achieved at the national, regional and local level, the actions necessary to achieve these outcomes, and the measures to know when success has been reached.
4 Defined by the Health Quality and Safety Commission NZ (HQSC) as “Improved quality, safety and experience of care, improved health and equity for all populations, and best value for public health system resources.”
18 MODULE ONE: INTRODUCTION AND STRATEGIC INTENTIONS
This strategic direction is set out in the second part of this section but first it is important to recognise some significant changes facing the health sector and how the BOPDHB is responding.
1.7.1 Responding to a Changing Environment
The health sector environment is changing, presenting challenges and pressures to those who work within it but also to those who use it. These challenges include an ageing population, dealing with unprecedented demand on the health system, a changing demographic make-up of population, substantial inequalities in health status, more people living longer and more with multiple and long-term conditions. Health system workforce shortages are worsening in some areas, mixed with an ageing workforce, and public expectations are rising.
For the BOPDHB it is about acknowledging this environment and revising its approach to achieving health outcomes. It is about continuing on the integrated healthcare path but with increased emphasis on Health in All Policies and developing a more collaborative way of working with agencies and communities outside the health sector, for example housing, education and welfare, to improve New Zealanders’ health and wellbeing. It is also about family/whānau centred, co-designed, collective action that focuses on outcomes. Tackling obesity for example, means collaborating with the health sector, education, the food industry, communities and individuals to make an impact on their health and wellbeing.
As Mason Durie said at a community workshop in Tauranga on 25 November 2015, “The next 30 years will require refocusing towards the determinants of health, requiring a collective effort that transcends sectors, iwi, disciplines, and statutory authorities. This will lead to positive outcomes that are greater than any one agency could achieve.”
Further to this, it is about providing more effective social services. The New Zealand Productivity Commission produced a report in October 2015 titled “Cut to the Chase: More Effective Social Services”. The report identifies 10,000 particularly disadvantaged New Zealanders who are most in need of help and the system is not working at all well for them. The Commission believes that a new approach to service design is needed, an adaptive, client-centred approach, to support them to improve their lives.
This disadvantaged population are a priority for the BOPDHB and we will be working to identify who are most in need of the greatest support and which are the most vulnerable, to identify where to focus our efforts. Responding to this need will involve working across agencies and communities.
In addition to this collective effort, it is also about innovation and looking for opportunities to advance technologies that will enhance the way the BOPDHB accesses and shares information to work in a smarter way.
1.7.2 Strategic Direction in a National and Regional Context
This section sets out the strategic direction for the BOPDHB by identifying the national and regional visions, outcomes and priorities and then describes in more detail the local context and how the BOPDHB is committed to achieving Healthy, Thriving Communities for the Bay of Plenty population. The following framework outlines the Ministry’s current purpose and outcomes for the health system.
19
Module One: Introduction and Strategic Intentions
ANNUAL PLAN 2016/17
Ministry of Health’s National Outcomes Framework
Purpose and role Improve and protect the health of New Zealanders
Long-term success measures
Health expectancy improves
Life expectancy over time
Life expectancy by health spending
per capita compares well
withing the OECD
Health expectancy improves
Health system outcomes The health system is cost effective and supports a productive economy
New Zealanders live longer, healthier, more independent lives
Ministry's high-level outcomes
What will long-term success look like
1. New Zealanders are healthier and more
independent
2. High-quality health and disability services
are delivered in a timely and accessible manner
3. The future sustainability of the health and disability
system is assured
Ministry's impacts Results or actions
directly attributable to the Ministry's outputs
1. The public is supported to make informed decisions
about their own health and independence
3. The public can access quality services that meet their needs in a timely manner where
they need them
6. The health and disability system is
supported by suitable infrastructure, workforce and regulatory settings
2. Health and disability services are closely
integrated with other social services and health
hazards are minimised
4. Personalised and integrated support
services are provided for people who need them
7. Quality, efficiency and value for money
improvements are enhanced
5. Health services are clinically integrated and
better coordinated
20 MODULE ONE: INTRODUCTION AND STRATEGIC INTENTIONS
Within this framework, the Minister of Health has set out the following Government priorities for 2016/17:
a) Refreshed NZHS – DHB’s current work programmes and new initiatives need to be aligned to the five themes in the refreshed strategy – people-powered, closer to home, value and high performance, one team and smart system.
b) Living Within our Means – DHBs need to budget and operate within allocated funding and must have detailed plans to improve year-on-year financial performance. More specifically, the Minister’s expectation is that the BOPDHB will improve its current financial position.
c) Working Across Government – DHBs are expected to continue supporting cross-agency work that delivers outcomes for children and young people, and advise the Minister and Ministry of work being undertaken with other sector agencies. Included in this work programme is reducing long-term welfare dependence and within that, the new sub-focus on reducing unintended teenage pregnancies.
d) National Health Targets – DHBs are to remain focussed on achieving and improving performance against the health targets, particularly the Faster Cancer Treatment target. The national health targets are described below.
e) Tackling Obesity – A key focus for 2016/17 is to reduce the incidence of obesity. A key part of this package is a new health target Raising Healthy Kids.
f) Shifting and Integrating Services – DHBs are to continue to move services closer to home and provide clear evidence of how they plan to do this.
g) Health IT Programme 2015-2020 – DHBs are to be part of the co-design phase of this programme to make health information systems more productive, efficient and sustainable.
21
Module One: Introduction and Strategic Intentions
ANNUAL PLAN 2016/17
Immunisation
IncreasedIncreased Immunisation
95% of eight months olds will have their primary course of immunisation (six weeks, three months and five months immunisation events) on time.
Faster
Cancer Treatment
Faster Cancer Treatment
85% of patients receive their first cancer treatment (or other management) within 62 days of being referred with a high suspicion of cancer and a need to be seen within two weeks by July 2016, increasing to 90% by June 2017.
Smokers to Quit
Better help for
Better Help for Smokers to Quit
90% of PHO enrolled patients who smoke have been offered help to quit smoking by a health care practitioner in the last 15 months.
Raising Healthy Kids
By December 2017, 95% of obese children identified in the Before School Check (B4SC) programme will be offered a referral to a health professional for clinical assessment and family based nutrition, activity and lifestyle interventions.
Emergency Departments
Shorter stays in
EmergencyDepartments
Shorter stays in Shorter Stays in Emergency Departments
95% of patients will be admitted, discharged, or transferred from an Emergency Department (ED) within six hours of presentation.
Elective Surgery
Improvedaccess to Improved Access to Elective Surgery
The volume of elective surgery will be increased by an average of 4,000 discharges per year.
22 MODULE ONE: INTRODUCTION AND STRATEGIC INTENTIONS
Regional Outcomes
The BOPDHB is one of five DHBs⁵ that make up the Midland region. The Midland DHBs have produced a Regional Services Plan (RSP) which describes the strategic intent for the Midland DHB region. The BOPDHB is committed to being an active participant in the regional planning process. The Midland DHBs have agreed to the following regional strategic vision and outcomes:
Mid
land
Visio
n
All residents of Midland District Health Boards lead longer, healthier and more independent lives
Reg
ional Service P
lan (RSP
) – Mo
dule 1
Reg
ional
Strategic
Outco
mes
To improve the health of our population To reduce or eliminate health inequalities
Reg
ional
Outco
me
Indicato
rs
To increase our average life expectancy
To reduce premature death rates
To improve our amenable mortality rate
Reg
ional
Strategic
Ob
jectives
To improve Māori Health
outcomes
Integrate across the continuum
of care
To improve quality across agreed regional services
To improve clinical
information systems
To build the workforce
Efficiently allocate public health system
resources
By focusing on these objectives, we will be able to drive change that enables us to live within our means.
Further detail is provided in the Midland DHBs RSP 2016/17.
5 Waikato, Lakes, Tairawhiti, Taranaki and Bay of Plenty
23
Module One: Introduction and Strategic Intentions
ANNUAL PLAN 2016/17
1.7.3 Strategic Direction in a Local Context
In the context of the national and regional outcomes and priorities outlined above, this section illustrates how the BOPDHB is focussing on being locally based and responsive to meet the health and wellness needs of the Bay of Plenty population. It sets out the vision and mission of the BOPDHB, its priority populations, why the BOPDHB is focussing on integration and collaboration, what specific local outcomes it is aiming to achieve and how it plans to achieve them (see the work programme set out in Module 2B of this Plan).
1.7.3.1 Our Vision - Tā Mātou Moemoea
Healthy, thriving communities – Kia Momoho Te Hāpori Oranga
1.7.3.2 Our Mission - Tā Mātou Matakite
Enabling communities to achieve good health, independence and access to quality services
1.7.3.3 Our Values - Ā Mātou Uara
CARE - Compassion Attitude Responsiveness Excellence
Our CARE values underpin the way we work together to provide a better-connected health system that is patient and family/whānau centred.
1.7.3.4 Our Priority Populations
• Child and Youth
• Health of Older People
• Māori Health –Achieving Equity
• Long-term Conditions
24 MODULE ONE: INTRODUCTION AND STRATEGIC INTENTIONS
1.7.3.5 Our Strategic Direction
The following diagram illustrates the BOPDHB’s strategic direction.
Why is the BOPDHB focussing on Integration and Collaboration?
The BOPDHB is guided by a number of national and local strategies and directives to which it must be aligned as it works towards achieving its vision of Healthy, Thriving Communities – Kia Momoho Te Hāpori Oranga. Those of particular significance include the Ministry of Health’s Statement of Intent, the updated NZHS, He Korowai Oranga: Māori Health Strategy and Pae Ora, the IHS, and the BOPDHB’s accountabilities to the Minister of Health to provide and fund health services, personal health services, public health services and disability support services for the Bay of Plenty. The DHB accountabilities to the Minister are set out in his Letter of Expectations which, for 2016/17, include a continued strong focus on Working Across Government and advancing the range of initiatives such as Children’s Teams and Healthy Housing Initiatives working towards achieving the current and new Health Targets⁶, further seeking opportunities to integrate health services and supporting new Government initiatives such as Raising Healthy Kids and Reducing Unintended Teenage Pregnancies.
Integration and Collaboration in the Bay of Plenty
Why
Healthy Thriving
Communities
Kia Momoho Te Hāpori Oranga
Pae Ora
DHB Accountabilities
Bay of Plenty Integrated Healthcare Strategy 2014 – 2020
Languishing to Flourishing
Palliative to Population Health
New Zealand Health Strategy Get Well, Stay Well, Live Well
What Local
Outcomes
Healthy Individuals - Mauri Ora
1. All people live healthily with a good quality of life
2. All children have the best start in life
3. People die in their place of choice
Healthy Families - Whānau Ora
1. Family/whānau live well with long-term conditions
2. People are safe, well and healthy in their own homes and communities
Healthy Environments - Wai Ora
1. All people live, learn, work and play in an environment that supports and sustains a healthy life
2. Our population is enabled to self-manage
3. All people receive timely, seamless and appropriate care
LeadershipPromoting Whānau Ora
Fostering equity and quality improvement
Leading by example
CollaborationCo-design
Alliancing
Influencing health in all policies
CommunicationUse common language
Mobilise through technology
Curate and share knowledge
How
Values: Compassion, Attitude, Responsiveness, Excellence
6 For details of the six health targets refer to Section 2B.1.1.2
25
Module One: Introduction and Strategic Intentions
ANNUAL PLAN 2016/17
What is the BOPDHB trying to achieve?
The BOPDHB, together with its PHO an NGO partners, will give effect to the directives noted above more specifically through accelerating the implementation of the IHS and the identification of local outcomes. The IHS is helping us to re-orientate our system so that by 2020 Bay of Plenty health services will be centred on the needs of people, their families and whānau. People will be able to easily access services when required and healthcare workers will be able to seamlessly transfer care between settings when needed. People will be empowered to manage their own health and to share in decision making.
The BOPDHB has identified local outcomes that focus on its population priorities, Child and Youth, Health of Older People, Māori Health – Achieving Equity and Long-term Conditions, and support the achievement of regional and national health outcomes. The local outcomes are based on the Pae Ora framework and identify what the BOPDHB wants to achieve in terms of healthy individuals (Mauri Ora), healthy families (Whānau Ora) and healthy environment (Wai Ora).
How is the BOPDHB trying to achieve these outcomes?
The BOPDHB will strive to achieve these outcomes through leadership, collaboration and communication, while remaining committed to its CARE values. The BOPDHB will demonstrate Leadership by bringing community leaders together in order to address health issues, focussing on quality improvement with every staff member being an ‘improver’, and acknowledging that “it starts with us”.
The determinants of health, such as education, employment status, housing quality, sport and recreation, and public transportation, all have an impact on the health and wellness of individuals and their families, however, responsibility for them sits across multiple sectors, industries and agencies. Collaboration and collective impact is greater than individual agencies working in isolation and the BOPDHB is committed to building partnerships and working together, to co-design, to provide one, collaborative agenda that uses a common language for Iwi, agencies, community and family/whānau to work from. A particular focus for the BOPDHB is working with local government to further influence Health in all Policies. Examples of cross-sector work already underway are Whānau Ora, Children’s Teams, and the Prime Minister’s Youth Mental Health Project. The BOPDHB is committed to advancing these initiatives.
Good Communication is key to the BOPDHB. The BOPDHB wants to see ‘healthspeak’ transformed into common language so people can make informed and appropriate health decisions and are better equipped to manage their own health. This leads to better patient outcomes and more effective use of health resources. Technology can help us communicate with each other, share information between healthcare providers to make the patient journey smoother, and enables the access of data so progress can be tracked and work programmes altered accordingly.
Our CARE and He Pou Oranga values and principles (Compassion, Attitude, Responsiveness and Excellence) underpin the way we work together within our organisation and with our range of health providers to provide a better-connected health system that is patient and family/whānau centred. They provide us with the cultural foundation for how we integrate, lead and collaborate.
The BOPDHB’s Local Outcomes
The BOPDHB has identified local outcomes to focus on for 2016/17. In addition to contributing towards achieving outcomes at a national and regional level, they identify matters of particular significance to the health needs of the Bay of Plenty population. There is strong alignment between Pae Ora, the refreshed NZHS, the Minister of Health’s priorities for 2016/17⁷ and regional and local priorities. The table below sets out these outcomes and the indicators and measures that will be used to determine success.
7 As set out in his Letter of Expectations to DHBs dated 22 December 2015
26 MODULE ONE: INTRODUCTION AND STRATEGIC INTENTIONS
Healthy, Thriving Communities - Kia Momoho Te Hāpori OrangaHealthy Futures - Pae Ora
Po
pul
atio
n P
rio
riti
es
Healthy Individuals - Mauri Ora
Healthy Families - Whānau Ora
Healthy Environments - Wai Ora
Strategic D
irection M
od
ule 1
Bay of Plenty Population Accountabilities (Local Outcomes):1. All people have healthy lifestyles
with a good quality of life
2. All children have the best start in life
3. People die in comfort in their place of choice
Bay of Plenty Population Accountabilities (Local Outcomes):1. Family/whānau live well with long-
term conditions
2. People are safe, well and healthy in their own homes and communities
Bay of Plenty Population Accountabilities (Local Outcomes):1. All people live, learn, work and play
in an environment¹ that supports and sustains a healthy life
2. Our population is enabled to self- manage
3. All people receive timely, seamless and appropriate care
Population Indicators:Fewer people smoke
Reduction in vaccine preventable diseases
Improving healthy behaviours
People can access their health information
Fewer children and adolescents have decayed missing filled teeth
People with a terminal illness or life limiting chronic disease die in their place of choice
Population Indicators:Fewer people are admitted to hospital for avoidable conditions
Long-term conditions are detected early and managed well
People maintain functional independence
Families and whānau are at the centre of their healthcare
Population Indicators:Providing healthier homes
Connecting with agencies to meet community needs
Appropriate access to services
People receive prompt and appropriate acute and arranger care
Services provided or funded by the BOPDHB contribute to the transfer of knowledge and skills to family/whānau to enable self-management
Mo
dules 1, 2 and
3
Population Measures:How much did we do?# referrals of adults to the Green Prescription programme
# general practices offering patient portals
# enrolled patients² with a patient portal
# of future care plans that are shared with health professionals
Population Measures:How much did we do?# of whānau ora referrals/promotional activities undertaken
% eligible population who have their cardiovascular disease (CVD) risk assessed completed in the last 5 years
Population Measures:How much did we do?A BOP Healthy Housing Improvement Plan in place
# governance group meetings held for co-designed multi-agency initiatives
# governance group meetings attended for Healthy Families initiatives
# people supported by specialist palliative care
# registered users of CHIP client health information portal
Statement o
f Perfo
rmance E
xpectatio
ns M
od
ule 3
How well did we do?% of people received smoking cessation advice
% pregnant women who identify as smokers
% children fully immunised at eight months
% population over 65 years who have had influenza immunisation
% infants receiving any breastfeeding at six months
% children age 5 caries-free
How well did we do?Reduced ASH rates
% of population enrolled with a Primary Health Organisation
% eligible women (45-69) have breast screen examination every three years
% eligible women (20-69) have a cervical cancer screen every three years
# presentations to Emergency Department - Triage Level 4 and 5 as a percentage of the total population
How well did we do?Number of inpatient surgical discharges under elective initiative
Percentage of patients admitted, discharged or transferred from an ED within six hours
Standardised Intervention Rates meet national expectations
% improvement in access to mental health services
improved wait times for diagnostic services
% patients to receive their first cancer treatment within 62 days of being referred with a high suspicion of cancer and a need to be seen within two weeks
% patients reporting better understanding of their health journey
Is anyone better off?% obese children identified in the B4SC programme will be offered a referral to a health professional
% patients receiving specialist palliative care die in their place of choice
Is anyone better off?Average age of entry into aged residential care
Hospitalisation rates per 100,000 for acute rheumatic fever
Is anyone better off?Hospitalisation rates per 100,000 for acute rheumatic fever
% of long-term condition clients reporting an improved quality of life
ResourcesWorkforce, performance management, risk management, quality improvement, information communications technology,
capital investment partnerships, collaboration, innovation
Steward
ship
Mo
dule 5
Mao
ri H
ealt
h -
Ach
eivi
ng E
qui
tyH
ealt
h o
f O
lder
Peo
ple
Chi
ld a
nd Y
out
hLo
ng-t
erm
Co
ndit
ions
¹ Environment includes social, econmic, natural and cultural attributes.² Enrolled in a Primary Health Organisation
27
Module 2A: Implementation of the New Zealand Health Strategy
ANNUAL PLAN 2016/17
2A.1 ContextIn accordance with section 38(2)(d) of the NZPHDA, DHB’s Annual Plans must reflect the draft refreshed NZHS’s direction and detail each DHB’s commitment to delivering appropriate actions in line with the Strategy’s Roadmap.
The refreshed NZHS has two parts: (i) Future Direction and (ii) Roadmap of Actions. The Future Direction outlines a high-level direction for New Zealand’s health and disability system over the next 10 years. The Roadmap of Actions identifies 20 work areas for the next five years to put the Strategy in place. Figure 1 on the right illustrates the components of the Strategy.
Figure 2 illustrates how the Strategy fits with other existing government strategies and priorities. It has been informed by the Government’s four high level priorities and will support the health system’s contribution to a range of cross-government strategies.
Module 2A: Implementation of the New Zealand Health Strategy
NEW ZEALAND HEALTH STRATEGY: FUTURE DIRECTION 3
Figure 1:Components of the New Zealand Health Strategy
New Zealand’s health system performs well
In 2014, 90 percent of New Zealanders reported they are in good, very good or excellent health, the highest percentage reported by any country in the Organisation for Economic Co-operation and Development (OECD); for those aged over 75 years, the figure is 87 percent.
80 percent of adults reported they are satisfied with the care they receive from their usual medical centre and 83 percent of people rate their care in emergency department services as good or very good.
95 percent of New Zealanders are enrolled with a primary health organisation.
New Zealanders are more likely to report being able to get a doctor’s appointment on the same or next day than people in the United Kingdom or Australia.
Waits for emergency department care are the shortest of 11 countries surveyed by the Commonwealth Fund.
Life expectancy for New Zealanders is 79.5 years for males and 83.2 years for females, both above the OECD average.
Our health system supports: 12.6 million daytime visits to general practitioners (GPs) per year (and 2.8 million visits to general practice nurses); the dispensing of 65 million pharmaceutical items; 24 million laboratory tests; and 1 million emergency department visits per year.
Sources: Ministry of Health. 2015. Health and Independence Report. Ministry of Health 2013. Patient Experience 2011/12: Key Findings of the New Zealand Health Survey. Commonwealth Fund. 2012. Commonwealth Fund International Survey of Primary Care Physicians. Commonwealth Fund. 2013. Commonwealth Fund International Health Policy Survey in eleven countries. Also unpublished Ministry data.
live wellAll New Zealanders stay well get well
Roadmap of Actions
Future Direction
Challenges and
opportunities
Page 8
The future
we want
Page 13
Five strategic themes
Page 15
Five-year signposts
Annual focus
New Zealand Health Strategy
NEW ZEALAND HEALTH STRATEGY: FUTURE DIRECTION 7
Figure 3:The New Zealand Health Strategy in its government context
Government prioritiesDelivering better public services
Responsibly managing the Government’s finances
Rebuilding Christchurch
Building a more competitive and productive economy
Population and other health strategies, eg,
He Korowai Oranga – Māori Health Strategy
‘Ala Mo’ui – Pathways to Pacific Health and Wellbeing
Health of Older People Strategy
Primary Health Care Strategy
Rising to the Challenge: Mental Health and Addiction Service Development Plan
Living Well with Diabetes: A Plan for People at High Risk or Living with Diabetes
Cross-government work 2016, eg,
Social Sector Trials
Whānau Ora
Children’s Action Plan
Action Plan on Household Crowding to Reduce Rheumatic Fever
Prime Minister’s Youth Mental Health Project
New Zealand Disability Strategy
New Zealand Health Strategy
Figure 1
Figure 2
28 MODULE 2A: IMPLEMENTATION OF THE NEW ZEALAND HEALTH STRATEGY
The refreshed NZHS focuses on health but is set within the wider context of the interconnections between health and other aspects of people’s lives. The Government is focused on improving the lives and wellbeing of New Zealanders. Its priorities include working across agencies to tackle the complex and long-term problems that some New Zealand families face. Examples include providing healthier homes to reduce the risk of illnesses like rheumatic fever and respiratory conditions, putting families and whānau at the centre of service delivery through Whānau Ora, and reducing assaults on children by working closely with the Police, Courts and Justice sector partners and providing mental health addiction and treatment. These health links with the wider environment are shown below.
Education • Housing • Social support
Workplaces • Transport Recreation
FamilyWhānau
Community
Individual Health
Environment Economy
Health influences all of life
Many factors contribute to health
Appropriate commitments and actions are referenced in this module to ensure that implementation of the Strategy can begin in 2016/17. They are structured around the five strategic themes identified in the strategy as illustrated below:
People- powered
Closer to home
Value and high performanceOne team
Smart system All New Zealanders live well, stay well, get well
3
2
1
5
4
In order to reduce duplication, where there is an obvious cross over with our DHB and/or regional activities identified under existing priority areas, we have captured these in the below table that references where the detailed actions can be found elsewhere in this plan.
29
Module 2A: Implementation of the New Zealand Health Strategy
ANNUAL PLAN 2016/17
2A.2 Themes from the New Zealand Health StrategyNote references in bold relate to activity being undertaken in areas of focus as identified in the Ministry’s Annual Planning guidance for 2016/17: raising healthy kids, long term conditions, service configuration including shifting services and information technology.
People Powered Reference
Developing understanding of users of health services
2B.1.3.3 Supporting Vulnerable Children
Encouraging and empowering people to be more involved in their health
2B.1.2.1 IHS Implementation: Theme 3 Access to Patient Information
2B.1.3.3 Supporting Vulnerable Children
2B.1.4.3 Living Well with Diabetes
Partnering with people to design services to meet their needs
2B.1.2.2 Shifting Services
Supporting people’s navigation of the health system
2B.1.3.3 Supporting Vulnerable Children
Care Closer to Home Reference
Providing health services closer to home
2B.1.3.3 Supporting Vulnerable Children
2B.1.2.2 Shifting Services
2B.1.4.4 Cardiovascular Disease
More integrated health services, including better connection with wider public services
2B.1.2.1 IHS Implementation
An investment early in life 2B.1.3.1 Reducing Unintended Teenage Pregnancy
2B.1.3.3 Supporting Vulnerable Children
2B.1.3.5 Reduced Incidence of First Episode Rheumatic Fever
2B.1.3.7 Maternal and Child Health
2B.1.4.1 Healthy Families NZ
2B.1.4.5 Better Help for Smokers to Quit
A focus on the prevention and management of chronic and long-term conditions
2B.1.4 Long Term Conditions – Prevention, Identification and Management
2B.1.4.2 Raising Healthy Kids
Value and High Performance Reference
The transparent use of information 1.7.3.5 Our Strategic Direction
An outcome-based approach 1.7.3.5 Our Strategic Direction
Strong performance measurement and a culture of improvement
1.7.3.5 Our Strategic Direction
An integrated operating model providing clarity of roles
2B.1.2.1 IHS Implementation
2B.1.2.2 Shifting Services
The use of investment approaches to address complex health and social issues
2B.1.2.1 IHS Implementation
2B.1.2.2 Shifting Services
2B.1.4.3 Living Well with Diabetes
2B.1.4.4 Cardiovascular Disease
30 MODULE 2A: IMPLEMENTATION OF THE NEW ZEALAND HEALTH STRATEGY
One Team Reference
Operating as a team in a high-trust system
2B.1.3.2 Immunisation
The best and flexible use of our health and disability workforce
5.3 Workforce
Leadership and management training 5.2 Building Capability
Strengthening the role for people, families and whānau and communities to support health
2B.1.5.2 Stroke Services
More collaboration with researchers 5.2 Building Capability
Smart Systems Reference
The increased use of analytics and systems to improve management reporting, planning and service delivery and clinical audit
5.2.1 Information Communications Technology
5.2.2 Clinical Technology
The health system as a learning system, that continuously monitors and evaluates what it is doing, and shares it
5.2 Building Capability
The availability – at the point of care – of reliable and accurate information including on-line electronic health records
2B.1.7.1 National Entity Priority Initiatives
2B.1.2.1 IHS Implementation: Theme 3 Access to Patient Information
31
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1 Priorities and Targets
2B.1.1 Implementing Government Priorities
This section presents the actions the BOPDHB is planning to deliver in 2016/17. Implementation of the actions outlined in this plan is expected to enable us to positively contribute to local, regional and national outcomes as well as the goal of All New Zealanders Live Well, Stay Well, Get Well, including Better Public Services. The actions and measures presented in this section show:
• How we are implementing Government priorities
• How we are implementing local priorities
• How we are contributing to the activities in the Midland Region Service Plan, Toi Te Ora – Public Health Service Annual Plan, and the Māori Health Plan
• How we plan to improve performance in terms of our local priorities.
This section has been developed in collaboration with key stakeholders, both internal and external to the health sector.
2B.1.1.1 Policy Drivers:
• NZHS – The newly refreshed NZHS is intended to guide change in the health system. The five strategic themes: people-powered, closer to home, value and high performance, one team and smart system, will guide us forward and provide a focus for change.
• Better Public Services (BPS) – creating an environment where services are encouraged to work together to deliver health care in a coordinated and cooperative manner. The aim of this policy is to support people to be kept healthier within their communities through the delivery of more services, and to ensure they wait less time for services. Aligned to this policy direction is a set of health targets that provide performance measures for the health sector to improve health outcomes and service quality at local and national levels.
• Regional Collaboration – DHBs working together more effectively regionally and locally.
• Integrated Care – clinical and service integration to bring organisations and clinical professionals together, to improve outcomes for patients and service users through the delivery of integrated care. Integration is a key component of placing patients at the centre of the system, increasing the focus on prevention avoidance of unplanned acute care and redesigning services closer to home.
• Value for Money – within the current fiscal environment there is a need for health services to work more efficiently and effectively to achieve priority goals and targets and for DHBs to live within their means.
Module 2B: Delivering on Priorities and Targets
32 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Integrated Healthcare
• IHS Implementation (Local Priority)• Service Configuration including Shifting Services
Child and Youth Health
• Reducing Unintended Teenage Pregnancy (BPS target) • Increased Immunisation (Health Target and BPS target) • Children’s Action Plan (BPS target)• Social Sector Trials• Rheumatic Fever (BPS target)• Prime Minister’s Youth Mental Health Project• Maternal and Child Health (Local Priority)
Long Term Conditions – Prevention, Identification and Management
• Healthy Families NZ• Raising Healthy Kids (Health Target)• Living Well With Diabetes• Cardiovascular Disease• Better Help for Smokers to Quit (Health Target) • Rising to the Challenge
System Integration
• Faster Cancer Treatment (Health Target) • Stroke Services• Cardiac Services• Health of Older People• System Level Outcome Measures• Shorter Stays in Emergency Departments (Health target) • Whānau ora• Improved Access to Diagnostics• Improved Access to Elective Surgery (Health Target)
Living within our Means
• Living within our Means• National Entity Priority Initiatives• NZ Health Partnerships Limited
Other
• Improving Quality • Spinal Cord Impairment Action Plan• Actions to support delivery of Regional Priorities
Immunisation
Increased
Faster
Cancer Treatment
Smokers to Quit
Better help for
Emergency Departments
Shorter stays in
EmergencyDepartments
Shorter stays in
Elective Surgery
Improvedaccess to
2B.1.1.2 Actions to deliver on Annual Plan Priorities
This section is clustered into five broad categories reflecting Government planning priorities. The categories and the specific priorities are outlined below. The BOPDHB’s regional and local actions to deliver on RSPs and the BOPDHB’s local priorities are also included in this section.
The categories and priorities are not exclusive, for example there are a number of priorities which will impact long term conditions which are not included in the long term conditions column.
33
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1.2 Integrated Healthcare
Over the last two years we have been building the foundations for developing integrated healthcare systematically throughout the Bay of Plenty through the implementation of the BOP Integrated Healthcare Strategy 2020 (the ‘IHS’), and we will continue to build on this foundation during 2016/17. The IHS and associated action plan has an implementation horizon to 2020. It encompasses 7 interlinked themes aimed at enabling systematic and consistent quality improvement.
Critical to our success is creating an environment that builds trust through collaboration and strengthens people, family and whanau. We have reviewed governance and management structures to align with a whole-of-system approach, and more and more we are working across traditional boundaries and building relationships with local authorities and other agencies to influence healthy environments and policies that promote health. We are building a workplace culture that engages staff to embrace quality improvement and to think and act consistently in a way that puts the patient at the centre of all decisions. Changes which are enabling delivery of this mission include:
• Fostering a collaborative, whole-of-system approach to the way we work through the development of partnerships and alliances. The Bay of Plenty Alliance Leadership Team (BOPALT) who has responsibility for monitoring and overseeing implementation of the IHS and a number of service improvement initiatives within its work programme. These include the development of an integrated model of care for Community Nursing; Opotiki Locality Planning and the Acute Demand Management programme, all of which are progressing well and within expected time frames and deliverables. (See more on the BOPALT work programme under Module 2B.1.2.2)
• Bay Navigator, which to date has focussed on developing clinical pathways, has undergone a review and is now the ‘brand’ for clinical quality improvement, and the central communication tool for system-wide improvement projects. A node on the Bay Navigator website called ‘Get Involved’ leads to information about improvement projects and how people can get involved.
34 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
• The Service Improvement Unit, and the Planning and Funding and Quality and Risk teams now work collaboratively on organisational projects and improvement initiatives that support whole of system changes.
• The Whānau Ora approach underpins and informs service improvements. Development of the Whānau Ora pathway is underway and will seek to further systematically embed Whānau Ora principles and practice into service delivery.
• We are seeking to enable an integrated healthcare environment through the way we purchase services. We are shifting our contracting system with NGO providers from price/volume based towards commissioning for outcomes. Using the Results Based Accountability methodology and by working collaboratively with providers to develop service agreements based on meaningful outcomes. We are working with the Ministry of Business, Innovation and Employment and Sector Services as a demonstration site for DHBs to implement the Streamlined Contracting Framework for NGOs.
• The BOP Information Systems Group which has a key role in delivering on the shared information requirements underpinned by a sound governance framework that will enable achievement of the major goals of the IHS. The Group advises and reports to BOPALT. See more under Module 5, Building Capability and the BOPALT work programme.
• Inter-agency initiatives, such as the Children’s Team, are ways that we are working together to streamline care and services for people with high health and social care needs. The Board has approved a Health in All Policies position statement and governance to governance engagement plan, putting in place a platform for meaningful partnerships with local authorities and other agencies to realise our vision of Pae Ora – healthy individuals, healthy whānau and healthy environments.
Section 2B.1.2.1 below sets out how the BOPDHB is implementing the IHS in 2016/17.
35
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.2.1
IHS
Imp
lem
enta
tio
n
Link
ages
Loca
l out
com
es t
able
, oth
er k
ey s
ecti
ons
of
2B, T
oi T
e O
ra’s
Ann
ual P
lan
2016
/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Them
e 1:
Pat
ient
and
Fa
mily
Cen
tred
C
are/
Whā
nau
Ora
The
BO
PD
HB
will
:
• C
ont
inue
wit
h th
e d
evel
op
men
t an
d im
ple
men
tati
on
of
the
Whā
nau
Ora
Pat
hway
. [L
ead
Māo
ri H
ealt
h P
lann
ing
and
Fun
din
g]
• S
upp
ort
DH
B le
ader
ship
and
tho
se in
volv
ed in
ser
vice
dev
elo
pm
ent
wo
rk t
o u
nder
take
W
hāna
u Tu
Whā
nau
Ora
tra
inin
g. [
Lead
: Māo
ri H
ealt
h P
lann
ing
and
Fun
din
g w
ith
Ng
a M
ataa
pun
a O
rang
a P
HO
]
• W
ork
co
llab
ora
tive
ly w
ith
cons
umer
s to
dev
elo
p e
ffec
tive
par
tner
ship
s an
d
com
mun
icat
ion
pat
hway
s w
here
it is
ag
reed
tha
t a
cons
umer
per
spec
tive
wo
uld
ad
d v
alue
to
dec
isio
n m
akin
g. W
e w
ill t
est
and
tri
al r
eco
mm
end
ed w
ays
of
eng
agin
g
pat
ient
s to
pro
vid
e in
put
to
pro
ject
s id
enti
fied
in t
he B
OPA
LT w
ork
pla
n an
d k
ey
serv
ice
imp
rove
men
t p
roje
cts
and
eva
luat
e th
e eff
ecti
vene
ss o
f o
ur a
pp
roac
h [L
ead
: Q
ualit
y an
d P
atie
nt S
afet
y. [
Lead
: Ser
vice
Imp
rove
men
t U
nit]
(se
e al
so M
od
ule
2B.1.
7.3
Imp
rovi
ng Q
ualit
y)
• D
evel
op
to
ols
and
res
our
ces
to s
upp
ort
SLA
Ts a
nd p
roje
ct t
eam
s [L
ead
: Qua
lity
and
P
atie
nt S
afet
y]
• C
ond
uct
anal
ysis
of
resu
lts
fro
m t
he P
atie
nt E
xper
ienc
e S
urve
y to
info
rm s
ervi
ce
imp
rove
men
ts in
ho
spit
al s
ervi
ces;
[Le
ad: Q
ualit
y an
d P
atie
nt S
afet
y]
• C
ont
inue
to
sup
po
rt a
nd e
nab
le t
he V
olu
ntee
r P
atie
nt A
dvi
sory
Gro
up t
o p
rovi
de
mea
ning
ful i
nput
to
ser
vice
imp
rove
men
t d
esig
n. [
Lead
: Qua
lity
and
Pat
ient
Saf
ety]
Pat
hway
dev
elo
ped
and
do
cum
ente
d
by
June
20
17.
All
Exe
c an
d S
LAT
mem
ber
s ha
ve
com
ple
ted
Whā
nau
Tu W
hāna
u O
ra
trai
ning
by
end
Jun
e 20
17.
Rep
ort
s to
BO
PALT
on
pro
ject
act
ivit
y w
ill in
clud
e ho
w c
ons
umer
and
co
mm
unit
y en
gag
emen
t ha
s b
een
und
erta
ken
and
ho
w a
ny f
eed
bac
k ha
s b
een
cons
ider
ed w
here
ap
pro
pri
ate.
36 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Them
e 2:
Hea
lth
Lite
racy
The
BO
PD
HB
will
:
• P
rep
are
the
wo
rkfo
rce
and
gov
erna
nce
of
the
DH
B t
o b
uild
kno
wle
dg
e an
d s
kills
ar
oun
d t
he im
po
rtan
ce o
f he
alth
lite
racy
thr
oug
h id
enti
fyin
g a
nd im
ple
men
ting
hea
lth
liter
acy
awar
enes
s tr
aini
ng.
Init
ial f
ocu
s w
ill b
e o
n in
ter-
agen
cy r
elat
ions
hip
s an
d
how
to
infl
uenc
e he
alth
in a
ll p
olic
ies
thro
ugh
effec
tive
co
mm
unic
atio
n. [
Lead
: Te
Teo
H
eren
ga
Wak
a]
• E
valu
ate
the
ED
tri
al o
f th
e P
atie
nt E
duc
atio
n R
eso
urce
Cen
tre
to in
form
our
nex
t st
eps
wit
h th
e C
entr
e.[L
ead
: Ser
vice
Imp
rove
men
t]
• In
crea
se t
he k
now
led
ge
of
com
mun
ity
heal
thca
re w
ork
ers
wit
h re
spec
t to
Chi
ldho
od
O
bes
ity.
[Le
ad: N
ga
Mat
aap
una
Ora
nga
PH
O]
• P
rep
are
the
wo
rkfo
rce
of
DH
B t
o b
uild
a h
ealt
h lit
erac
y kn
ow
led
ge
bas
e th
roug
h d
evel
op
men
t o
f tr
aini
ng m
od
ules
, to
ols
and
res
our
ces.
[To
i Te
Ora
-Pub
lic H
ealt
h]
• P
rep
are
the
wo
rkfo
rce
of
pri
mar
y ca
re t
o b
uild
a h
ealt
h lit
erac
y kn
ow
led
ge
bas
e th
roug
h su
pp
ort
ing
PH
Os
to t
rain
the
tra
iner
. [Le
ad: T
oi T
e O
ra-P
ublic
Hea
lth]
• A
ll p
atie
nt in
form
atio
n p
rep
ared
by
the
DH
B w
ill u
se c
om
mo
n la
ngua
ge
and
hav
e a
heal
th li
tera
cy r
evie
w. [
Lead
: Co
mm
unic
atio
ns T
eam
]
Bo
ard
cha
mp
ions
and
sta
ff in
volv
ed
in in
ter-
agen
cy in
itia
tive
s w
ill h
ave
the
skill
s, k
now
led
ge
and
to
ols
to
sup
po
rt
heal
th in
all
po
licie
s b
y Ju
ne 2
017
.
Dec
isio
n o
n th
e fu
ture
of
fund
ing
and
im
ple
men
tati
on
of
Pat
ient
Ed
ucat
ion
Res
our
ce C
entr
e w
ill b
e m
ade
by
Dec
emb
er 2
016
.
Chi
ldho
od
Ob
esit
y H
ealt
h Li
tera
cy
Wan
ang
a un
der
take
n an
d e
valu
atio
n co
mp
lete
by
Sep
tem
ber
20
16.
Pat
ient
bo
okl
ets
and
info
rmat
ion
will
su
pp
ort
pat
ient
s an
d f
amily
/whā
nau
to
self
-man
age
- o
ngo
ing
.
Them
e 3:
Acc
ess
to P
atie
nt
Info
rmat
ion
The
BO
PD
HB
will
co
ntin
ue t
o p
rog
ress
dat
a sh
arin
g in
itia
tive
s to
sup
po
rt a
chie
vem
ent
of
the
maj
or
go
als
of
the
IHS
. In
par
ticu
lar
we
will
pro
gre
ss:
• th
e up
take
of
CH
IP4
GP
s b
y re
gis
tere
d c
om
mun
ity-
bas
ed h
ealt
hcar
e p
rofe
ssio
nals
;
• th
e up
take
of
BO
P M
edch
eck
by
com
mun
ity
pha
rmac
ists
;
• th
e d
evel
op
men
t an
d im
ple
men
tati
on
of
the
Pri
mar
y C
are
Dat
a S
et;
• su
pp
ort
the
up
take
of
pat
ient
po
rtal
s;
• th
e es
tab
lishm
ent
of
a so
und
dat
a g
over
nanc
e fr
amew
ork
thr
oug
h B
OP
Info
rmat
ion
Sys
tem
s G
roup
.
[Lea
d: B
OPA
LT/B
OP
Info
rmat
ion
Sys
tem
s G
roup
]
See
als
o M
od
ule
5 fo
r m
ore
info
rmat
ion
on
bui
ldin
g c
apab
ility
.
A c
ore
set
of
pat
ient
info
rmat
ion
sto
red
in g
ener
al p
ract
ice
pat
ient
m
anag
emen
t sy
stem
s w
ill b
e ag
reed
an
d s
hare
d b
etw
een
the
hosp
ital
and
th
e co
mm
unit
y b
y S
epte
mb
er 2
016
.
37
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Them
e 4
:
Co
-ord
inat
ed
Car
e
The
BO
PD
HB
will
:
• C
ont
inue
to
wo
rk a
s o
ne s
yste
m t
o p
rog
ress
des
ign
and
imp
lem
enta
tio
n o
f im
pro
vem
ents
in t
he f
ollo
win
g p
rio
rity
pro
ject
s w
ithi
n th
e B
OPA
LT w
ork
pro
gra
mm
e.
The
aim
s in
clud
e to
imp
rove
tra
nsit
ions
and
pro
vid
e se
amle
ss c
are
for
peo
ple
wit
h lo
ng t
erm
and
co
mp
lex
heal
th c
ond
itio
ns:
-C
om
mun
ity
Nur
sing
Inte
gra
tio
n p
roje
ct –
see
sec
tio
n 2B
.1.2.
2
-A
cute
Dem
and
Man
agem
ent
– se
e se
ctio
n 2B
.1.5.
6
-O
po
tiki
Lo
calit
y P
lann
ing
[Lea
d: B
OPA
LT]
• U
sing
the
rec
om
men
dat
ions
in t
he P
rod
ucti
vity
Co
mm
issi
one
r’s
rep
ort
on
Mo
re
Eff
ecti
ve S
oci
al S
ervi
ces,
we
will
und
erta
ke a
lite
ratu
re r
evie
w o
f b
est
pra
ctic
e m
etho
ds
to id
enti
fy h
igh
need
and
hig
h co
st a
t ri
sk in
div
idua
ls a
nd t
rial
the
use
of
a se
lect
ion
of
spec
ified
cri
teri
a an
d m
etho
do
log
y us
ing
exi
stin
g d
ata
sets
. Thi
s w
ill
info
rm o
ur p
lann
ing
and
imp
lem
enta
tio
n o
f eff
ort
s to
co
llab
ora
te w
ith
oth
ers
and
co
-o
rdin
ate
care
fo
r th
ose
mo
st in
nee
d.
Dat
a id
enti
fica
tio
n w
ill b
e ap
plie
d w
ith
resp
ect
to t
he a
bov
e p
roje
cts.
[Le
ad: P
lann
ing
and
Fun
din
g]
See
BO
PALT
wo
rk p
lan
for
mo
re d
etai
l.
Cri
teri
a id
enti
fied
and
dat
a co
llect
ion
met
hod
olo
gy
esta
blis
hed
and
tri
aled
b
y D
ecem
ber
20
16.
38 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Them
e 5:
Cre
atin
g a
n E
nvir
onm
ent
for
Inte
gra
tio
n
The
BO
PD
HB
will
:
• C
ont
inue
our
pla
n to
fo
ster
a q
ualit
y im
pro
vem
ent
cult
ure
by
imp
rovi
ng t
he s
kills
an
d e
xper
ienc
e o
f th
e w
ork
forc
e an
d in
crea
sing
our
cap
acit
y to
und
erta
ke q
ualit
y im
pro
vem
ents
and
sup
po
rtin
g c
apac
ity
for
imp
rove
men
t. W
e w
ill s
upp
ort
ho
spit
al
staff
and
co
mm
unit
y he
alth
care
wo
rker
s to
und
erta
ke q
ualit
y im
pro
vem
ent
trai
ning
an
d in
crea
se t
he n
umb
er o
f p
eop
le w
ho h
ave
com
ple
ted
the
IHI O
pen
Sch
oo
l Mo
del
fo
r Im
pro
vem
ent;
[Le
ad: S
ervi
ce Im
pro
vem
ent
Uni
t]
• C
ont
inue
to
dev
elo
p q
ualit
y im
pro
vem
ent
cap
acit
y an
d c
apab
ility
wit
h a
focu
s o
n us
ing
our
Qua
lity
Imp
rove
men
t re
sid
ency
ap
pro
ach
to e
qui
p e
mer
gin
g le
ader
s in
our
ju
nio
r d
oct
ors
, nur
sing
alli
ed h
ealt
h an
d a
dm
in s
taff
wo
rkfo
rce
gro
ups.
[Le
ad: M
edic
al
Dir
ecto
r/D
irec
tor
of
Nur
sing
/Dir
ecto
r o
f A
llied
Hea
lth/
Ser
vice
Imp
rove
men
t U
nit]
• C
ont
inue
to
bui
ld t
rust
thr
oug
h co
llab
ora
tio
n b
y al
l BO
PALT
and
Bay
Nav
igat
or
acti
vity
usi
ng a
who
le-o
f-sy
stem
ap
pro
ach;
[Le
ad: B
OPA
LT]
• C
ont
inue
to
dev
elo
p c
linic
al le
ader
ship
thr
oug
h th
e es
tab
lishm
ent
of
a C
linic
al
Dir
ecto
r, Im
pro
vem
ent
and
Inno
vati
on
and
a G
P li
aiso
n st
ruct
ure
to s
upp
ort
inte
gra
ted
ca
re in
itia
tive
s; [
Lead
: Pro
vid
er A
rm, M
edic
al D
irec
tor]
• C
ont
inue
to
co
llab
ora
te w
ith
oth
er a
gen
cies
, in
par
ticu
lar
the
Bay
of
Ple
nty
Alli
ance
Le
ader
ship
Tea
m a
nd a
sso
ciat
ed S
LATs
, the
Chi
ldre
n’s
Team
and
the
Chi
ld a
nd Y
out
h S
trat
egic
Alli
ance
• D
evel
op
rel
atio
nshi
ps
at g
over
nanc
e le
vel w
ith
loca
l aut
hori
ties
to
infl
uenc
e he
alth
in
all p
olic
ies.
[Le
ad: B
oar
d a
nd R
unan
ga]
Incr
ease
d n
umb
er o
f D
HB
sta
ff a
nd
com
mun
ity
heal
thca
re w
ork
ers
have
co
mp
lete
d IH
I Op
en S
cho
ol M
od
el f
or
Imp
rove
men
t.
All
SLA
Ts h
ave
bro
ad c
om
mun
ity
mem
ber
ship
.
Clin
ical
Dir
ecto
r an
d G
ener
al P
ract
ice
Liai
son
team
est
ablis
hed
by
Sep
tem
ber
20
16.
Inte
r-ag
ency
par
tner
ship
s es
tab
lishe
d
and
join
t g
oal
s id
enti
fied
by
June
20
17.
Them
e 6
:
Co
ntra
ctin
g f
or
Out
com
es
The
BO
PD
HB
will
:
• C
om
ple
te a
nd e
valu
ate
the
tria
l of
Out
com
es A
gre
emen
ts u
sing
the
MB
IE S
trea
mlin
ed
Co
ntra
ctin
g f
or
NG
Os
Fra
mew
ork
wit
h A
dul
t M
enta
l Hea
lth
pro
vid
ers
[Lea
d: M
āori
H
ealt
h P
lann
ing
and
Fun
din
g];
• D
epen
din
g o
n th
e o
utco
me
of
the
eval
uati
on,
sp
read
the
imp
lem
enta
tio
n o
f th
e F
ram
ewo
rk a
cro
ss P
lann
ing
and
Fun
din
g c
ont
ract
s w
ith
NG
Os;
[Le
ad: T
e Te
o H
eren
ga
Wak
a]
• D
evel
op
and
sp
read
exp
erti
se w
ithi
n th
e w
ork
forc
e in
fac
ilita
ting
out
com
es b
ased
ag
reem
ents
wit
h N
GO
pro
vid
ers
usin
g R
esul
ts B
ased
Acc
oun
tab
ility
met
hod
olo
gy;
• D
evel
op
a li
bra
ry o
f o
utco
me
mea
sure
s fo
r lo
cal u
se a
nd t
o s
upp
ort
nat
iona
l co
nsis
tenc
y.
Tria
l co
mp
lete
d a
nd e
valu
ated
by
Sep
tem
ber
20
16.
Bro
ader
imp
lem
enta
tio
n ac
ross
NG
O
pro
vid
er c
ont
ract
s in
sta
ged
pro
cess
un
der
way
by
June
20
17.
39
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Them
e 7:
Hea
lth
in A
ll P
olic
ies
The
BO
PD
HB
will
:
• C
olla
bo
rate
at
gov
erna
nce
leve
l wit
h lo
cal a
utho
riti
es t
o s
hare
our
vis
ion
of
Pae
Ora
an
d in
flue
nce
heal
th in
all
po
licie
s. [
Lead
: Bo
ard
and
Run
ang
a]
• D
evel
op
a g
over
nanc
e to
gov
erna
nce
eng
agem
ent
pla
n an
d s
upp
ort
ing
to
ols
, tra
inin
g
and
res
our
ces
to s
upp
ort
inte
r-ag
ency
co
llab
ora
tio
n.[L
ead
: Te
Teo
Her
eng
a W
aka]
• C
ont
inue
to
wo
rk o
n im
ple
men
ting
act
ions
in t
he S
mar
tGro
wth
Str
ateg
y w
here
the
D
HB
and
TTO
are
iden
tifi
ed a
s le
ad o
r su
pp
ort
ag
enci
es. [
Lead
: To
i Te
Ora
/Te
Teo
H
eren
ga
Wak
a].
• S
upp
ort
the
Bay
of
Ple
nty
Reg
iona
l Co
unci
l’s E
aste
rn B
ay S
pat
ial P
lan.
Join
t g
oal
s es
tab
lishe
d w
ith
loca
l au
tho
riti
es.
Co
unci
l po
licie
s an
d p
lans
pro
mo
te
heal
th o
utco
mes
.
40 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.2.2
Ser
vice
Co
nfig
urat
ion
incl
udin
g S
hift
ing
Ser
vice
s
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Serv
ice
Co
nfig
urat
ion
incl
udin
g
Shif
ting
Ser
vice
s
Our
str
ateg
ic a
pp
roac
h to
ser
vice
co
nfig
urat
ion
and
shi
ftin
g s
ervi
ces
is a
rtic
ulat
ed in
, an
d u
nder
pin
ned
by,
the
IHS
. htt
p://
ww
w.b
op
dhb
.gov
t.nz/
med
ia/5
7858
/bo
p-i
nteg
rate
d-
heal
thca
re-s
trat
egy-
2020
-fina
l-p
ublis
hed
-ver
sio
n.p
df
BO
PALT
mai
ntai
ns k
ey r
esp
ons
ibili
ty fo
r m
oni
tori
ng im
ple
men
tati
on
of
the
annu
al p
lan
pri
ori
ties
for
the
IHS
.
The
Chi
ld a
nd Y
out
h St
rate
gic
Alli
ance
has
lead
res
po
nsib
ility
for
over
seei
ng im
ple
men
tati
on
of
inte
gra
ted
hea
lthc
are
pri
ori
ties
for
child
ren
and
yo
ung
peo
ple
.
Pri
ori
ties
for
BO
PALT
for
2016
/17
are
liste
d b
elow
. F
urth
er d
etai
l of
thes
e p
rio
riti
es a
re s
et
out
in t
he fo
llow
ing
sec
tio
n an
d a
lso
in t
he B
OPA
LT 2
016
/17
wo
rk p
rog
ram
me
whi
ch c
an b
e vi
ewed
onl
ine
on
Bay
Nav
igat
or:
1. A
cute
Dem
and
Man
agem
ent
2.
Co
mm
unit
y N
ursi
ng
3.
Op
oti
ki L
oca
lity
Pla
nnin
g
4.
Rur
al S
ervi
ces
5.
Pha
rmac
y S
ervi
ces
Inte
gra
tio
n
Syst
em le
vel e
nab
lers
to
sup
po
rt t
he w
ork
pro
gra
mm
e an
d b
uild
ing
cap
acit
y ar
e ar
ticu
late
d
in t
he IH
S.
Syst
em e
nab
ler
pri
ori
ties
for
BO
PALT
for
2016
/17
are
det
aile
d a
bov
e in
sec
tio
n 2B
.1.2.
1 and
incl
ude:
6.
Cre
atin
g a
n en
viro
nmen
t fo
r in
teg
rati
on
7.
Acc
ess
to P
atie
nt In
form
atio
n
8.
Hea
lth
Lite
racy
9.
Inte
gra
ted
Per
form
ance
and
Ince
ntiv
e P
rog
ram
me.
Oth
er p
rog
ram
mes
and
pro
ject
s o
f re
leva
nce
to B
OPA
LT in
clud
e:
10.
Hea
lthy
pre
gna
ncy
– se
e se
ctio
n 2B
.1.3.
7
11.
Rai
sing
Hea
lthy
Kid
s –
see
sect
ion
2B.1.
4.2
12.
Pri
mar
y/C
om
mun
ity
Men
tal H
ealt
h in
teg
rati
on
– se
e se
ctio
n 2B
.1.4
.6
13.
Whā
nau
Ora
Pat
hway
– s
ee s
ecti
on
2B.1.
5.7
14.
Co
mm
unit
y R
efer
red
Rad
iolo
gy
-– s
ee s
ecti
on
2B.1.
5.8
Als
o r
efer
to
Mo
dul
e 5:
Bui
ldin
g C
apac
ity
PP
22: I
mp
rovi
ng s
yste
m in
teg
rati
on
- R
epo
rt o
n d
eliv
ery
of
the
acti
ons
an
d m
ilest
one
s id
enti
fied
in t
he
Ann
ual P
lan.
The
BO
PD
HB
will
pro
vid
e na
rrat
ive
rep
ort
ing
on
the
IHS
whe
n re
qui
red
.
41
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Acu
te D
eman
d
Man
agem
ent
(AD
M)
• B
OPA
LT w
ill e
nco
urag
e ap
pro
pri
ate
use
of
Em
erg
ency
Dep
artm
ent
(ED
) fo
r ac
ute
and
em
erg
ency
car
e b
y:
-R
educ
ing
vo
lum
e o
f Tr
iag
e 4
and
5 E
D a
tten
dan
ces
-E
stab
lishi
ng w
hole
of
syst
em m
anag
emen
t p
lan
for
pea
k an
d h
olid
ay p
erio
ds
-E
nhan
cing
cap
acit
y in
gen
eral
pra
ctic
e.
Qua
rter
s 1
and
2
•Dev
elo
p a
co
llab
ora
tive
mo
del
thr
oug
h th
e A
cute
Dem
and
Man
agem
ent
Clin
ical
N
etw
ork
(A
DM
Clin
ical
Net
wo
rk)
wit
h ag
reed
Ter
ms
of
Ref
eren
ce a
nd r
egul
ar
rep
ort
ing
to
sta
keho
lder
s. T
his
gro
up w
ill g
uid
e, m
oni
tor
and
pri
ori
tise
ob
ject
ives
to
ad
dre
ss A
cute
Dem
and
Man
agem
ent
acro
ss t
he B
ay o
f P
lent
y sy
stem
. R
egul
ar
syst
em m
easu
res
will
be
dev
elo
ped
and
tri
alle
d t
hro
ugh
this
gro
up t
o g
uid
e p
rio
riti
sati
on
and
init
iati
ve d
evel
op
men
t. T
his
gro
up w
ill a
lso
sup
po
rt w
here
ab
le,
the
furt
her
dev
elo
pm
ent
of
pat
ient
info
rmat
ion
acro
ss t
he s
yste
m.
• E
nhan
ce c
urre
nt A
cute
Dem
and
Man
agem
ent
Co
mm
unit
y P
rim
ary
Op
tio
ns
(CP
O)
to e
nsur
e th
at p
atie
nts
rece
ive
cons
iste
nt a
cces
s an
d A
SH
co
ndit
ions
are
m
ore
effi
cien
tly
and
eff
ecti
vely
man
aged
thr
oug
h ta
rget
ed p
rog
ram
mes
e.g
. ce
llulit
is.
• E
xplo
re a
fter
-ho
urs
tele
pho
ne t
riag
e p
rovi
sio
n ac
ross
the
Bay
of
Ple
nty
incl
udin
g d
evel
op
ing
a c
om
mun
ity
com
mun
icat
ion
pla
n to
ens
ure
clea
r m
essa
gin
g
and
max
imis
e up
take
of
this
ser
vice
, sp
ecifi
c m
easu
res
to b
e se
t e.
g. u
tilis
atio
n in
clud
ing
vo
lum
e b
y p
ract
ice,
eth
nici
ty, t
ime
of
day
, dia
gno
sis,
and
out
com
e.
Imp
lem
enta
tio
n w
ithi
n th
is p
erio
d is
dep
end
ent
on
tim
ing
of
any
dec
isio
n.
• E
xplo
re c
olla
bo
rati
on
bet
wee
n E
D a
nd p
rim
ary
care
nur
sing
in r
elat
ion
to
com
bin
ed e
duc
atio
n w
here
ap
pro
pri
ate.
• Te
st a
co
mm
unit
y b
ased
and
nur
se le
d p
acka
ge
of
care
at
the
Taur
ang
a H
osp
ital
E
mer
gen
cy D
epar
tmen
t fo
r p
atie
nts
who
can
be
safe
ly c
ared
fo
r at
ho
me
and
w
oul
d o
ther
wis
e ha
ve b
een
adm
itte
d t
o h
osp
ital
.
Qua
rter
3
• Lo
ok
at s
yste
m m
easu
res
dev
elo
ped
by
the
AD
M C
linic
al N
etw
ork
bei
ng v
isib
le
and
uti
lised
by
all s
take
hold
ers
to in
form
ong
oin
g p
lann
ing
wo
rk.
• R
evie
w C
PO
uti
lisat
ion
and
mea
sure
s.
• B
egin
rev
iew
of
afte
rho
urs
tele
pho
ne t
riag
e to
sup
po
rt f
urth
er d
evel
op
men
t w
ith
GP
Pra
ctic
es a
nd p
ublic
co
mm
unic
atio
ns a
s ap
pro
pri
ate.
Qua
rter
4
• E
valu
atio
n o
f al
l ini
tiat
ives
.
Hea
lth
Targ
et: 9
5% o
f p
atie
nts
will
be
adm
itte
d, d
isch
arg
ed, o
r tr
ansf
erre
d
fro
m a
n E
mer
gen
cy D
epar
tmen
t w
ithi
n si
x ho
urs
of
pre
sent
atio
n.
42 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Co
mm
unit
y N
ursi
ng
• B
OPA
LT w
ill im
ple
men
t th
e in
teg
rate
d m
od
el o
f ca
re f
or
com
mun
ity
nurs
ing
as
follo
ws:
Q
uart
er 1
: C
om
ple
ting
tes
ts o
f ch
ang
e fo
r ea
ch p
art
of
the
mo
del
of
care
. Te
sts
of
chan
ge
eval
uate
d.
Imp
lem
enta
tio
n p
lan
for
com
ple
x ch
roni
c ca
re c
om
ple
ted
. W
ork
forc
e p
ract
ice
chan
ge
det
ails
co
mp
lete
d. I
nfo
rmat
ion
tech
nolo
gy
sup
po
rt r
equi
rem
ents
co
mp
lete
d.
Q
uart
er 2
: B
usin
ess
case
pre
sent
ed a
nd p
refe
rred
op
tio
ns f
or
imp
lem
enta
tio
n co
nfirm
ed.
Fun
din
g r
equi
rem
ents
and
mec
hani
sms
com
ple
ted
. Mo
nito
ring
fra
mew
ork
co
mp
lete
d.
Refi
ned
mo
del
of
care
fina
lised
. Im
ple
men
tati
on
pro
ject
co
nclu
ded
and
less
ons
lear
nt
do
cum
ente
d.
Q
uart
er 3
: Im
ple
men
tati
on
acti
viti
es c
om
men
ce.
Q
uart
er 4
: Im
ple
men
tati
on
acti
viti
es c
ont
inue
.
Inte
gra
ted
mo
del
of
care
fo
r co
mm
unit
y nu
rsin
g im
ple
men
ted
by
31
Dec
emb
er 2
016
.
Op
oti
ki L
oca
lity
Pla
nnin
g
• B
OPA
LT w
ill im
ple
men
t th
e m
od
el o
f ca
re s
upp
ort
ing
inte
gra
ted
hea
lth
serv
ices
to
d
evel
op
as
follo
ws:
Q
uart
er 1
: G
over
nanc
e G
roup
est
ablis
hed
incl
udin
g p
rim
ary
care
bus
ines
s o
wne
rs, p
rovi
der
ar
m, O
PIN
s, S
t Jo
hns,
pha
rmac
y, C
oun
cils
, DH
B a
nd P
HO
. T
he B
OP
DH
B h
as in
vest
ed
in a
pro
ject
man
ager
fo
r 18
mo
nths
to
imp
lem
ent
chan
ges
to
the
mo
del
of
care
. F
urth
er in
vest
men
t o
r re
allo
cati
on
of
exis
ting
res
our
ces
may
occ
ur a
s p
art
of
this
w
ork
.
Q
uart
er 2
: W
ork
pro
gra
mm
e ag
reed
. Im
ple
men
tati
on
of
agre
ed m
od
el o
f ca
re.
Q
uart
ers
3 an
d 4
: F
acili
ty o
pti
ons
det
erm
ined
. Tr
ansi
tio
n to
ag
reed
mo
del
of
care
. D
HB
s an
d p
rim
ary
care
ser
vice
s re
confi
gur
ed t
o s
upp
ort
mo
del
of
care
.
Mo
del
of
care
fo
r O
po
tiki
hea
lth
serv
ices
imp
lem
ente
d b
y 30
Jun
e 20
17.
43
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Rur
al S
ervi
ces
• T
he R
ural
Ser
vice
Lev
el A
llian
ce T
eam
(R
SLA
T)
will
act
as
an e
xper
t ad
viso
ry g
roup
to
BO
PALT
as
follo
ws:
-D
evel
op
a c
olla
bo
rati
ve s
yste
m-w
ide
app
roac
h to
the
use
of
Rur
al
Sus
tain
abili
ty F
und
ing
;
-Im
pro
ve c
om
mun
icat
ion
and
und
erst
and
ing
aro
und
rur
al p
rim
ary
heal
th
issu
es a
nd a
sso
ciat
ed f
und
ing
so
luti
ons
.
Q
uart
ers
1 an
d 2
: Im
ple
men
tati
on
of
a re
vise
d R
ural
Pha
rmac
y Is
ola
tio
n an
d S
usta
inab
ility
ser
vice
.
C
om
ple
te w
ork
forc
e su
stai
nab
ility
rev
iew
, und
erta
king
a p
ract
ice
surv
ey.
C
om
ple
te a
gap
ana
lysi
s o
f ex
isti
ng s
ervi
ce a
cces
s.
R
evie
w t
erm
s o
f re
fere
nce
and
fun
ctio
n o
f th
e R
ural
SLA
T.
Q
uart
ers
3 an
d 4
: R
esp
ond
to
the
wo
rkfo
rce
and
gap
s an
alys
is w
ith
an a
gre
ed w
ork
pla
n.
Wo
rk p
lan
for
rura
l hea
lth
serv
ices
is
imp
lem
ente
d b
y 30
Jun
e 20
17.
Pha
rmac
y Se
rvic
es
Inte
gra
tio
n:
(i)
Inte
gra
tio
n -
Dev
elo
p a
nd
imp
lem
ent
med
icin
es
adhe
renc
e an
d
op
tim
isat
ion
serv
ices
of
hig
h q
ualit
y th
at
incl
ude
targ
eted
vo
lum
es f
or
each
se
rvic
e by
yea
r en
d
• F
urth
er d
evel
op
men
t o
f th
e p
harm
acy
Long
Ter
m C
ond
itio
ns s
ervi
ce t
o a
lign
wit
h th
e ne
w s
ervi
ce m
od
el
• O
ffer
tra
inin
g t
o p
harm
acis
ts a
nd t
echn
icia
ns in
co
unse
lling
pat
ient
s to
eff
ecti
vely
se
lf-m
anag
e th
eir
med
icin
es a
nd im
pro
ve t
heir
hea
lth
liter
acy
• C
ons
ult
and
wo
rk w
ith
the
BO
P C
om
mun
ity
Pha
rmac
y G
roup
fo
r lo
cal i
nnov
atio
ns
• R
evie
w n
atio
nal p
rovi
sio
n o
f M
edic
ine
The
rap
y A
sses
smen
ts (
MTA
s)
• R
evie
w t
he d
eliv
ery
serv
ices
tha
t o
pti
mis
e sp
ecifi
c m
edic
ines
eg
. CPA
MS
ens
urin
g
alig
nmen
t to
the
new
ser
vice
mo
del
Spec
ific
mile
sto
nes
incl
ude:
Qua
rter
1
• P
erfo
rman
ce r
epo
rtin
g f
or
curr
ent
init
iati
ves
com
ple
ted
fo
r B
OPA
LT/S
LAT
fo
r b
asel
ine
revi
ew a
nd s
tock
take
Qua
rter
2
• O
pti
mis
atio
n an
d a
dhe
renc
e/ M
TA s
ervi
ce in
itia
tive
s o
pti
ons
iden
tifi
ed in
clud
ing
p
ote
ntia
l ser
vice
mea
sure
s.
Qua
rter
3
• P
erfo
rman
ce r
epo
rts
revi
ewed
Qua
rter
4
• E
ngag
emen
t ac
ross
oth
er p
rim
ary
care
ser
vice
s.
• M
oni
tori
ng r
epo
rt o
n LT
C
reg
istr
atio
n vo
lum
es
• In
crea
sed
num
ber
of
pat
ient
s re
ceiv
e th
e LT
C S
ervi
ce f
rom
the
ir
pha
rmac
y
• R
epre
sent
atio
n w
ithi
n B
OP
A
llian
ce S
LAT
• S
tock
take
of
loca
l pro
visi
on
of
MTA
s
• R
eco
mm
end
atio
ns r
epo
rt o
n M
TAs
• M
oni
tori
ng r
epo
rt o
n C
PAM
S
• R
eco
mm
end
atio
ns r
epo
rt o
n re
view
44 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
(ii)
BO
PALT
w
ill e
stab
lish
a P
harm
acy
Serv
ice
Leve
l A
llian
ce T
eam
(S
LAT)
• A
SLA
T w
ork
pla
n fo
r 20
16/1
7 is
ag
reed
.
• S
upp
ort
loca
l im
ple
men
tati
on
of
the
Dra
ft P
harm
acy
Act
ion
Pla
n 20
15-2
020
wit
h a
focu
s o
n m
edic
ine
man
agem
ent.
Spec
ific
mile
sto
nes
incl
ude:
Qua
rter
1
• S
LAT
wo
rk p
lan
dev
elo
ped
and
init
iati
ves
for
revi
ew/d
evel
op
men
t ag
reed
.
Qua
rter
2
• S
ervi
ce d
evel
op
men
t im
ple
men
ted
thr
oug
h ap
pro
pri
ate
cont
ract
pro
cess
es; o
ther
se
rvic
e en
gag
ed f
or
who
le o
f sy
stem
ap
pro
ach.
Qua
rter
3
• P
erfo
rman
ce o
f se
rvic
es r
epo
rted
to
BO
PALT
Qua
rter
4
• R
evie
w s
ervi
ce o
utco
mes
, rea
sses
s S
LAT
wo
rk p
lan
and
ad
just
as
need
ed.
• W
ork
pla
n co
mp
lete
d
45
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
(iii)
Pat
ient
s re
ceiv
e co
-o
rdin
ated
se
rvic
es c
lose
r to
ho
me
and
p
rovi
ded
wit
hin
one
tea
m
The
BO
PD
HB
will
:
• C
om
ple
te E
xpre
ssio
n o
f In
tere
st (
EO
I), i
f re
qui
red
, fo
r ex
isti
ng m
edic
ines
m
anag
emen
t se
rvic
es w
ith
a g
reat
er e
mp
hasi
s o
n vu
lner
able
po
pul
atio
ns a
nd
inte
gra
tio
n in
to a
Gen
eral
Pra
ctic
e o
r o
ther
hea
lth
sett
ing
e.g
. Ag
ed R
esid
enti
al C
are.
• S
upp
ort
wo
rk b
eing
do
ne n
atio
nally
to
dev
elo
p a
Nat
iona
l Fra
mew
ork
fo
r P
harm
acis
t S
ervi
ces
in t
he c
om
mun
ity
and
imp
lem
ent
serv
ices
out
lined
in t
he
fram
ewo
rk t
o m
eet
the
need
s o
f th
e B
OP
po
pul
atio
n.
Spec
ific
mile
sto
nes
incl
ude:
Qua
rter
2
• A
ged
Res
iden
tial
Car
e an
d p
rim
ary
care
ser
vice
are
as a
re e
ngag
ed in
SLA
T w
ork
p
lan
for
pla
nnin
g a
nd t
rial
of
new
ser
vice
op
tio
ns in
the
co
mm
unit
y
Qua
rter
3
• P
erfo
rman
ce m
easu
res
revi
ewed
and
up
dat
ed a
s re
qui
red
fo
r sy
stem
wid
e eff
ect.
• E
OI c
om
ple
ted
(if
req
uire
d)
• N
ew /
rev
ised
loca
l Med
icin
es
Man
agem
ent
Pha
rmac
y se
rvic
e ag
reem
ents
off
ered
(iv)
Dev
elo
p
and
imp
lem
ent
an e
ffici
ent
med
icin
es s
upp
ly
chai
n
The
BO
PD
HB
will
:
Imp
lem
ent
an in
teri
m s
olu
tio
n to
pha
rmac
euti
cal m
arg
ins
• F
urth
er o
pp
ort
unit
ies
to r
educ
e co
sts
and
was
te in
sup
ply
of
med
icin
es id
enti
fied
an
d p
ursu
ed
• D
evel
op
and
imp
lem
ent
a su
stai
nab
le s
olu
tio
n to
the
pha
rmac
euti
cal m
arg
in a
nd
oth
er s
upp
ly c
hain
issu
es c
ons
iste
nt w
ith
refe
rral
ad
vice
.
Spec
ific
mile
sto
nes
incl
ude:
Qua
rter
1
• C
PS
A n
atio
nal p
rog
ram
me
init
iati
ves
for
sup
ply
cha
in im
pro
vem
ent
are
pla
nned
fo
r lo
cal i
mp
lem
enta
tio
n
Qua
rter
2
• E
ngag
emen
t w
ith
com
mun
ity
pha
rmac
ists
ab
le t
o le
ad a
nd d
eliv
er s
upp
ly c
hain
im
pro
vem
ents
.
• M
edic
ines
sup
ply
effi
cien
cies
st
atus
up
dat
e re
po
rt p
ublis
hed
• R
epo
rt o
n o
pti
ons
rel
ease
d f
or
feed
bac
k fr
om
the
sec
tor.
46 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
(v)
Co
mm
issi
on
serv
ices
to
b
est
mee
t th
e id
enti
fied
d
eman
d w
ithi
n th
e C
om
mun
ity
Pha
rmac
y en
viro
nmen
t.
The
BO
PD
HB
will
:
• P
arti
cip
ate
in a
nat
iona
l pro
cess
to
pla
n th
e o
ngo
ing
co
mm
issi
oni
ng o
f p
harm
acis
t se
rvic
es in
the
co
mm
unit
y.
• D
evel
op
new
pha
rmac
ist
serv
ices
and
fun
din
g m
od
els
to s
upp
ort
mo
re c
o-o
rdin
ated
p
atie
nt-c
entr
ed p
rim
ary
care
fo
r o
ur p
op
ulat
ion.
• S
trat
ifica
tio
n o
f p
atie
nt-c
entr
ic s
ervi
ces.
• S
upp
ort
wo
rk b
eing
do
ne n
atio
nally
to
dev
elo
p a
Nat
iona
l Fra
mew
ork
fo
r P
harm
acis
t S
ervi
ces
in t
he c
om
mun
ity
and
imp
lem
ent
serv
ices
out
lined
in t
he
fram
ewo
rk t
o m
eet
the
need
s o
f th
e B
OP
po
pul
atio
n.
Spec
ific
mile
sto
nes
incl
ude:
Qua
rter
2
• N
ew s
ervi
ces
and
cur
rent
ser
vice
init
iati
ves
com
mis
sio
ned
as
par
t o
f th
e na
tio
nal
wo
rk.
• A
ged
Res
iden
tial
Car
e an
d p
rim
ary
care
ser
vice
are
as a
re e
ngag
ed in
SLA
T w
ork
p
lan
for
pla
nnin
g a
nd t
rial
of
new
ser
vice
op
tio
ns in
the
co
mm
unit
y
Qua
rter
3
• P
erfo
rman
ce m
easu
res
revi
ewed
and
up
dat
ed a
s re
qui
red
fo
r sy
stem
wid
e eff
ect
• A
new
co
ntra
ct (
or
cont
ract
s)
in p
lace
fo
r th
e in
teg
rati
on
of
pha
rmac
ists
ser
vice
s in
the
co
mm
unit
y
• C
om
mo
n, c
ore
and
div
erg
ent
cont
ract
s in
pla
ce
• P
harm
acy
serv
ices
into
diff
eren
t he
alth
care
set
ting
s e.
g. H
om
e B
ased
Ser
vice
s, A
ged
Res
iden
tial
C
are.
47
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.3 C
hild
and
Yo
uth
Hea
lth
A k
ey f
ocu
s o
f th
e G
over
nmen
t is
vul
nera
ble
fam
ilies
. S
oci
al s
ecto
r ag
enci
es n
eed
to
be
inno
vati
ve, r
esp
ons
ive
and
wo
rk t
og
ethe
r in
ord
er
to p
rovi
de
serv
ices
tha
t b
est
mee
t th
e ne
eds
of
pri
ori
ty p
op
ulat
ions
. T
his
sect
ion
sets
out
ho
w t
he B
OP
DH
B is
sup
po
rtin
g c
ross
-ag
ency
w
ork
to
del
iver
po
siti
ve h
ealt
h o
utco
mes
fo
r ch
ildre
n an
d y
oun
g p
eop
le.
2B.1
.3.1
Red
ucin
g U
nint
end
ed T
eena
ge
Pre
gna
ncy
The
Min
iste
r’s
Lett
er o
f E
xpec
tati
ons
fo
r 20
16/1
7 no
tes
that
red
ucin
g u
nint
end
ed t
eena
ge
pre
gna
ncy
is p
art
of
the
Bet
ter
Pub
lic S
ervi
ce
Res
ult
One
: Red
ucin
g lo
ng-t
erm
wel
fare
dep
end
ence
. T
he p
rop
ose
d s
trat
egy
is t
o e
nab
le y
oun
g p
eop
le t
o t
ake
char
ge
of
thei
r se
xual
and
re
pro
duc
tive
hea
lth.
The
BO
PD
HB
is s
upp
ort
ing
thi
s g
oal
by
pro
vid
ing
eas
y ac
cess
to
aff
ord
able
yo
uth
frie
ndly
sex
ual a
nd r
epro
duc
tive
he
alth
ser
vice
s as
fo
llow
s.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Red
ucin
g
Uni
nten
ded
Te
enag
e P
reg
nanc
y
The
BO
PD
HB
will
co
ntin
ue t
o s
how
lead
ersh
ip o
n R
educ
ing
Uni
nten
ded
Tee
nag
e P
reg
nanc
y as
a p
rio
rity
thr
oug
h th
e fo
llow
ing
:
• T
he C
hild
Yo
uth
Str
ateg
ic A
llian
ce (
CY
SA
) in
clud
es R
educ
ing
Uni
nten
ded
Te
enag
e P
reg
nanc
y w
ithi
n it
s im
ple
men
tati
on
role
fo
r th
e B
OP
Chi
ld a
nd Y
out
h H
ealt
h an
d W
ellb
eing
Str
ateg
y (2
014
-19
) an
d w
ill in
clud
e it
in t
he w
ork
pla
n fo
r 20
16/1
7 w
ith
the
follo
win
g m
ilest
one
s:
• Q
uart
er o
ne: C
YS
A H
ealt
hy P
reg
nanc
ies
pro
ject
wo
rk g
roup
pla
n id
enti
fies
m
ater
nity
mo
del
of
care
op
tio
ns
• Q
uart
er t
wo
: Lo
calit
y en
gag
emen
t o
n a
pre
ferr
ed m
od
el f
or
tria
l ap
plic
atio
n as
te
st o
f ch
ang
e co
mp
lete
• Q
uart
er f
our
: Wo
rkin
g G
roup
rev
iew
and
eva
luat
ion
of
tria
l
• E
nsur
e ac
cess
to
fre
e lo
ng t
erm
co
ntra
cep
tio
n th
roug
h a
vari
ety
of
loca
l ser
vice
s su
ch a
s yo
uth
heal
th, p
rim
ary
care
, pha
rmac
ies,
mat
erni
ty a
nd s
cho
ol b
ased
hea
lth.
• E
nsur
e na
tio
nal p
olic
y, p
lann
ing
and
loca
l ser
vice
s, s
uch
as t
he s
exua
l and
re
pro
duc
tive
hea
lth
acti
on
pla
n, a
re p
rovi
ded
wit
hin
a sh
ared
info
rmat
ion
foru
m
that
pro
mo
tes
an in
teg
rate
d s
ervi
ce a
pp
roac
h ac
ross
alli
ance
sec
tor
par
tner
s an
d w
ithi
n he
alth
ser
vice
s (f
urth
er d
etai
ls b
elo
w).
A Q
uart
er 4
co
nfirm
atio
n an
d
exce
pti
on
rep
ort
ag
ains
t th
e ac
tio
ns
iden
tifi
ed in
the
pla
n.
Wo
rkfo
rce
dev
elo
pm
ent
• T
he B
OP
DH
B w
ill e
nsur
e th
at p
rim
ary
care
(in
clud
ing
GP
s, m
idw
ives
, nur
ses)
an
d t
he r
elev
ant
tert
iary
car
e w
ork
forc
e ha
ve r
ecen
t p
rofe
ssio
nal t
rain
ing
in
yout
h-fr
iend
ly, c
ultu
rally
-co
mp
eten
t, c
ont
race
pti
ve c
hoic
e d
iscu
ssio
ns (
incl
udin
g
long
act
ing
rev
ersi
ble
co
ntra
cep
tio
n (L
AR
Cs)
as
a p
osi
tive
cho
ice
wit
hin
60
m
inut
es).
• T
he B
OP
DH
B w
ill e
nsur
e th
at s
uffici
ent
pri
mar
y ca
re (
incl
udin
g G
Ps,
mid
wiv
es,
nurs
es)
and
ter
tiar
y ca
re w
ork
forc
e ha
ve r
ecen
t tr
aini
ng in
inse
rtio
n o
f LA
RC
s to
p
rovi
de
a lo
cally
ava
ilab
le s
ervi
ce in
urb
an a
nd r
ural
to
wns
.
A Q
uart
er 4
co
nfirm
atio
n an
d
exce
pti
on
rep
ort
ag
ains
t th
e ac
tio
ns
iden
tifi
ed in
the
pla
n.
48 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Scho
ol b
ased
he
alth
ser
vice
(S
BH
S) c
ont
ract
s
The
BO
PD
HB
will
ens
ure
that
SB
HS
co
ntra
cts
neg
oti
ated
wit
h sc
hoo
ls in
clud
e ex
plic
it
agre
emen
t fo
r:
• nu
rses
to
pro
vid
e co
ntra
cep
tio
n ch
oic
e eg
, dis
cuss
ion,
ref
erra
l, p
resc
rip
tio
ns o
r p
rovi
sio
n an
d h
ave
suffi
cien
t ac
cess
to
co
ntra
cep
tive
sup
plie
s
• nu
rses
to
hav
e E
CP
end
ors
emen
t an
d u
se s
tand
ing
ord
ers
• nu
rses
to
get
ap
pro
pri
ate
pro
fess
iona
l sup
po
rt/s
uper
visi
on
and
rem
uner
atio
n e.
g. 1.
atte
nd w
ork
forc
e d
evel
op
men
t in
rel
evan
t yo
uth
heal
th a
nd s
exua
l and
re
pro
duc
tive
hea
lth
issu
es
2.
acce
ss t
rain
ing
fro
m D
HB
nur
sing
pro
fess
iona
l dev
elo
pm
ent
unit
s
3.
atte
nd r
egio
nal n
etw
ork
s o
f o
ther
sch
oo
l nur
ses
and
/or
yout
h he
alth
p
rofe
ssio
nals
4.
be
able
to
acc
ess
clin
ical
sup
ervi
sio
n/su
pp
ort
fro
m a
pp
rop
riat
e he
alth
p
rofe
ssio
nals
eg
, GP
s.
A Q
uart
er 4
co
nfirm
atio
n an
d
exce
pti
on
rep
ort
ag
ains
t th
e ac
tio
ns
iden
tifi
ed in
the
pla
n.
Acc
ess
to
cont
race
pti
ves
and
ter
min
atio
n o
f p
reg
nanc
y
• T
he B
OP
DH
B p
rovi
des
acc
ess
to a
ll w
om
en in
clud
ing
yo
uth
to s
afe
term
inat
ion
of
pre
gna
ncy
incl
udin
g e
arly
med
ical
ab
ort
ion.
Co
ntra
cep
tive
co
unse
lling
is
pro
vid
ed t
o a
ll vu
lner
able
yo
ung
wo
men
/tee
nag
ers
in p
rim
ary
care
, wit
h E
aste
rn
Bay
Pri
mar
y H
ealt
h A
llian
ce p
rovi
din
g f
ree
sexu
al a
nd r
epro
duc
tive
hea
lth
care
to
all
und
er 2
5s.
• T
he B
OP
DH
B w
ill w
ork
wit
h P
HO
s an
d r
elev
ant
Hau
ora
pro
vid
ers
to e
xten
d t
he
acce
ss t
o a
ffo
rdab
le (
low
co
st, n
o c
ost
), lo
cally
ava
ilab
le, c
ultu
rally
co
mp
eten
t,
yout
h fr
iend
ly, p
rim
ary
care
sex
ual h
ealt
h an
d c
ont
race
pti
ve c
ons
ulta
tio
ns
(inc
lud
ing
the
inse
rtio
n o
f LA
RC
s) in
urb
an a
nd r
ural
to
wns
acr
oss
the
BO
P.
• T
he e
mer
gen
cy c
ont
race
pti
ve p
rog
ram
me
del
iver
ed f
rom
sel
ecte
d p
harm
acie
s ac
ross
the
BO
P r
egio
n w
ill c
ont
inue
to
ens
ure
com
mun
ity
acce
ssib
ility
as
need
ed.
A Q
uart
er 4
co
nfirm
atio
n an
d
exce
pti
on
rep
ort
ag
ains
t th
e ac
tio
ns
iden
tifi
ed in
the
pla
n.
49
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Alig
nmen
t w
ith
Min
istr
y o
f H
ealt
h’s
Sexu
al a
nd
Rep
rod
ucti
ve
Hea
lth
Act
ion
Pla
n
• T
he B
OP
DH
B w
ill a
lign
its
wo
rk w
ith
the
nati
ona
l Sex
ual a
nd R
epro
duc
tive
H
ealt
h A
ctio
n P
lan
onc
e it
is r
elea
sed
. The
DH
B e
xpec
ts t
hat
this
alig
nmen
t w
ork
w
ill n
eed
to
occ
ur o
ver
a lo
nger
tim
e p
erio
d t
han
2016
/17,
so
act
ivit
ies
will
be
pha
sed
and
pri
ori
tise
d.
Key
mile
sto
nes
for
sexu
al h
ealt
h an
d c
ont
race
pti
on
acti
vity
pla
nned
:
Qua
rter
2
• S
tock
take
co
mp
lete
d f
or
pro
vid
er c
apac
ity
and
co
mp
eten
cy t
o p
rovi
de
long
act
ing
re
vers
ible
co
ntra
cep
tio
n (L
AR
Cs)
ser
vice
Qua
rter
3
• S
ervi
ce p
rop
osa
l co
mp
lete
d f
or
bud
get
fun
din
g o
f LA
RC
ser
vice
incl
udin
g t
rain
ing
as
iden
tifi
ed f
or
imp
lem
enta
tio
n; a
nd c
om
ple
te e
ngag
emen
t w
ith
PH
Os
and
rel
evan
t H
auo
ra p
rovi
der
s fo
r yo
uth
and
co
mm
unit
y le
vel r
esp
ons
e
Qua
rter
4
• P
erfo
rman
ce r
epo
rts
revi
ewed
fo
r al
ignm
ent
to g
uid
elin
es o
f th
e na
tio
nal S
exua
l H
ealt
h A
ctio
n P
lan.
A Q
uart
er 4
co
nfirm
atio
n an
d
exce
pti
on
rep
ort
ag
ains
t th
e ac
tio
ns
iden
tifi
ed in
the
pla
n.
Clin
ical
Le
ader
ship
CY
SA
has
clin
ical
rep
rese
ntat
ion
that
will
pro
vid
e le
ader
ship
and
ove
rsig
ht f
or
pro
gra
mm
es t
hat
are
yout
h re
late
d, t
o e
nsur
e eq
uity
of
acce
ss a
nd q
ualit
y im
pro
vem
ent
pro
cess
es a
re d
evel
op
ed s
uch
as f
or
the
Sch
oo
l Bas
ed H
ealt
h S
ervi
ce a
nd K
aup
apa
pro
vid
ers
in t
he c
om
mun
ity.
A Q
uart
er 4
co
nfirm
atio
n an
d
exce
pti
on
rep
ort
ag
ains
t th
e ac
tio
ns
iden
tifi
ed in
the
pla
n.
50 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.3.2
Incr
ease
d Im
mun
isat
ion
In a
cco
rdan
ce w
ith
nati
ona
l im
mun
isat
ion
init
iati
ves,
the
BO
PD
HB
will
tak
e ac
tio
ns t
o s
upp
ort
rea
chin
g a
nd m
aint
aini
ng
targ
et c
over
age
rate
s fo
r al
l im
mun
isat
ions
, sp
ecifi
cally
chi
ldho
od
(8
mo
nths
, 24
mo
nths
, 5 y
ears
and
11/
12 y
ears
) as
fo
llow
s.
Link
ages
Hea
lth
Targ
et
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Mai
ntai
ning
in
fant
im
mun
isat
ion
rate
s (s
ix w
eeks
, th
ree
mo
nths
an
d fi
ve m
ont
hs
imm
unis
atio
n ev
ents
) at
95%
un
til 2
017
• T
he B
OP
Imm
unis
atio
n A
dvi
sory
Gro
up, a
bro
ad s
ecto
r g
roup
, will
co
ntin
ue t
o m
eet
bi-
mo
nthl
y to
dri
ve t
arg
et p
erfo
rman
ce a
chie
vem
ent
and
ad
dre
ss a
ll im
mun
isat
ion
issu
es a
t a
stra
teg
ic a
nd o
per
atio
nal l
evel
.
• A
fo
cus
gro
up (
that
incl
udes
rep
rese
ntat
ives
fro
m t
he M
inis
try
of
Hea
lth,
PH
Os
and
D
HB
) ha
s b
een
conv
ened
to
exa
min
e ta
rget
per
form
ance
at
eig
ht m
ont
hs; e
stab
lish
linka
ges
reg
iona
lly w
ith
Mid
land
ear
ly e
nro
lmen
t ac
tivi
ty, a
nd in
vest
igat
e g
ener
al
pra
ctic
e p
roce
sses
incl
udin
g:
-re
ferr
al t
o O
utre
ach
Imm
unis
atio
n S
ervi
ces
-re
duc
ing
dec
lines
, and
-m
oni
tori
ng P
HO
and
pra
ctic
e p
erfo
rman
ce.
• E
xam
ine
and
rep
ort
on
the
imm
unis
atio
n st
atus
fo
r in
fant
s an
d c
hild
ren
atte
ndin
g
hosp
ital
ser
vice
s, a
nd w
here
nec
essa
ry o
ngo
ing
ref
erra
l to
gen
eral
pra
ctic
e fo
r fo
llow
-up
and
whe
re a
pp
rop
riat
e un
der
take
op
po
rtun
isti
c va
ccin
atio
ns.
• T
he B
OP
DH
B h
as r
eque
sted
tha
t ea
ch P
HO
set
up
mul
ti-d
isci
plin
ary
mee
ting
s (M
DM
) w
ith
the
rem
it t
o im
pro
ve t
he e
ight
-mo
nth
old
imm
unis
atio
n ta
rget
thr
oug
h im
pro
ved
inte
r-d
isci
plin
ary
com
mun
icat
ion.
The
Mul
ti-D
isci
plin
ary
Team
s (M
DT
) w
ill b
e es
tab
lishe
d b
y th
e en
d o
f Q
uart
er 1
and
will
incl
ude
the
DH
B (
Pla
nnin
g a
nd
Fun
din
g, P
ublic
Hea
lth
Nur
ses,
NIR
) P
HO
s, t
he O
ral H
ealt
h S
ervi
ce, W
ell C
hild
/Ta
mar
iki O
ra, M
idw
ives
, Plu
nket
and
Gen
eral
Pra
ctic
e Im
mun
isat
ion
Cha
mp
ions
. T
he M
DT
will
mee
t m
ont
hly
unti
l the
tar
get
of
95%
is r
each
ed, t
hen
two
mo
nthl
y to
mai
ntai
n co
mp
lianc
e. T
he M
DT
will
sha
re in
form
atio
n re
gar
din
g h
ard
to
rea
ch
fam
ilies
, and
fo
rthc
om
ing
chi
ldre
n tu
rnin
g e
ight
mo
nths
. T
he M
DT
will
ens
ure
the
mo
st r
elev
ant
reso
urce
s ar
e us
ed t
o w
ork
wit
h fa
mili
es w
ho a
re h
esit
ant
or
refu
sing
va
ccin
atio
ns.
The
MD
T w
ill r
epo
rt m
ont
hly
to t
he M
inis
try
of
Hea
lth.
Eac
h P
HO
will
en
sure
tha
t lis
ts o
f m
isse
d b
abie
s an
d t
hose
co
min
g u
p t
o e
ight
mo
nths
old
will
be
pro
vid
ed t
o t
he M
DT
wit
h st
atus
and
act
ions
.
Hea
lth
targ
et: 9
5% o
f ei
ght
-mo
nth-
old
s w
ill h
ave
thei
r p
rim
ary
cour
se
of
imm
unis
atio
n (s
ix w
eeks
, thr
ee
mo
nths
and
five
mo
nths
imm
unis
atio
n ev
ents
) o
n ti
me.
Imm
unis
atio
n
Incr
ease
d
51
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Incr
easi
ng
child
ren’
s im
mun
isat
ion
rate
s (f
or
two
ye
ars
and
five
ye
ars)
to
95%
• T
he B
OP
DH
B w
ill c
ons
ider
a c
ross
-ag
ency
ap
pro
ach
to d
esig
n an
d im
ple
men
t ch
ang
es a
imed
at
incr
easi
ng t
arg
et p
erfo
rman
ce a
chie
vem
ent
for
two
and
five
ye
ar o
lds.
All
BO
PD
HB
ag
reem
ents
rel
ated
to
chi
ldho
od
imm
unis
atio
ns a
re b
eing
re
view
ed p
rio
r to
1 J
uly
2016
to
bet
ter
alig
n fu
nded
act
ivit
y w
ith
targ
ets.
Thi
s w
ill
cons
ider
the
co
-lo
cati
on
of
rele
vant
ser
vice
s w
here
ap
pro
pri
ate,
or
faili
ng t
hat,
m
ore
inte
gra
ted
wo
rkin
g p
ract
ices
bet
wee
n N
IR, O
utre
ach
Imm
unis
atio
n S
ervi
ces,
D
HB
Imm
unis
atio
n F
acili
tato
r an
d P
HO
Imm
unis
atio
n C
oo
rdin
ato
r se
rvic
es a
s o
ne
team
. In
the
Wes
tern
BO
P, a
mul
ti-d
isci
plin
ary
team
will
mee
t w
eekl
y to
allo
cate
re
spo
nsib
ility
fo
r fo
llow
ing
up
all
child
ren
who
are
ove
rdue
the
ir v
acci
nati
on
at e
vent
ag
es t
o e
nsur
e im
mun
isat
ion
is c
om
ple
ted
by
targ
et a
ges
.
• A
ll ch
ildre
n w
ho r
ecei
ve t
he B
4S
C a
nd a
re n
ot
fully
imm
unis
ed a
re r
efer
red
bac
k to
the
ir G
P. O
verd
ue im
mun
isat
ion
lists
will
be
used
to
init
iate
fo
llow
-up
act
ion
by
a no
min
ated
Out
reac
h o
r W
ell C
hild
Tam
arik
i Ora
ser
vice
pro
vid
er t
o e
nsur
e th
at
vacc
inat
ions
are
car
ried
out
pri
or
to 5
yea
rs o
f ag
e.
95%
of
two
yea
r o
lds
are
fully
im
mun
ised
.
95%
of
five
yea
r o
lds
are
fully
im
mun
ised
by
age
5 b
y Ju
ne 2
017
.
Incr
easi
ng H
PV
(1
2-ye
ar-o
ld)
imm
unis
atio
n ra
tes
• T
he B
OP
DH
B w
ill c
ont
inue
to
imp
lem
ent
its
Act
ion
Pla
n to
incr
ease
HP
V v
acci
nati
on
cove
rag
e ra
tes.
Thi
s in
clud
es t
wo
BO
PD
HB
HP
V C
om
mun
icat
ion
Pla
ns:
1. A
sho
rt-t
erm
pla
n to
sup
po
rt M
oH
co
mm
unic
atio
ns w
ith
loca
l act
ivit
y to
en
cour
age
par
ents
to
ret
urn
cons
ent
form
s at
the
beg
inni
ng o
f th
e sc
hoo
l ye
ar; a
nd
2.
A m
ediu
m-t
erm
pla
n to
fo
cus
on
key
mes
sag
es t
o p
aren
ts a
nd o
lder
tee
nag
e g
irls
, vac
cine
saf
ety,
link
ages
acr
oss
the
hea
lth
sect
or,
and
op
tim
um u
se o
f he
alth
ed
ucat
ion
reso
urce
s.
The
Act
ion
Pla
n al
so in
clud
es e
ffici
enci
es in
the
sch
oo
l-b
ased
pro
gra
mm
e, in
crea
sed
ti
me
for
pub
lic h
ealt
h nu
rses
to
eng
age
wit
h va
ccin
e-he
sita
nt p
aren
ts, a
gre
ed
refe
rral
pro
cess
es t
o g
ener
al p
ract
ice
thro
ugh
NIR
, and
act
ions
to
incr
ease
up
take
by
old
er t
eena
ge
gir
ls w
ho c
an c
ons
ent
them
selv
es.
At
leas
t 70
% o
f al
l 12-
year
-old
gir
ls w
ill
have
co
mp
lete
d a
ll d
ose
s o
f th
eir
HP
V
vacc
ine
(fo
r 20
16/1
7 it
is t
he 2
00
3 b
irth
co
hort
mea
sure
d a
t 30
Jun
e in
20
17).
52 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Māo
ri H
ealt
h P
lan
Act
ions
(fo
r fu
rthe
r in
form
atio
n re
fer
to t
he M
āori
H
ealt
h P
lan)
Per
cent
age
of
infa
nts
fully
im
mun
ised
by
eig
ht m
ont
hs o
f ag
e
The
BO
PD
HB
will
hav
e m
et w
ith
at le
ast
50%
of
Lead
Mat
erni
ty C
arer
s (L
MC
s) in
th
e B
ay o
f P
lent
y b
y 30
Jun
e 20
17 a
nd a
gre
e a
way
fo
rwar
d t
o r
efer
all
exp
ecta
nt
Mo
ther
’s in
form
atio
n to
the
ir r
esp
ecti
ve G
P a
t an
ear
lier
stag
e (w
hen
ante
nata
l b
loo
ds
avai
lab
le)
so t
he p
ract
ice
can
set
up im
mun
isat
ion
noti
fica
tio
ns.
The
BO
PD
HB
will
rep
ort
pro
gre
ss o
n th
is in
itia
tive
to
the
Māo
ri H
ealt
h P
lan
Ste
erin
g
Gro
up o
n th
e fo
llow
ing
fo
ur d
ates
: 1)
30 S
epte
mb
er 2
016
, 2)
31 D
ecem
ber
20
16, 3
) 31
M
arch
20
17, a
nd 4
) 30
Jun
e 20
17.
The
BO
PD
HB
will
co
nduc
t a
revi
ew o
f th
e o
utre
ach
imm
unis
atio
n se
rvic
es (
OIS
) co
ntra
cts
wit
h P
HO
s to
ens
ure
the
diff
eren
t m
od
els
curr
entl
y us
ed a
re m
eeti
ng t
he
95%
tar
get
by
31 J
uly
2016
.
The
BO
PD
HB
will
exp
lore
wit
h P
HO
s th
e p
ote
ntia
l ben
efits
fo
r th
e co
-lo
cati
on
of
imm
unis
atio
n o
utre
ach
staff
and
cus
tom
ise
our
ap
pro
ache
s in
ord
er t
o r
each
10
0%
o
f no
n-im
mun
ised
bab
ies
by
30 S
epte
mb
er 2
016
.
The
BO
PD
HB
will
rep
ort
to
the
Māo
ri H
ealt
h P
lan
Ste
erin
g G
roup
on
inte
rven
tio
ns
that
will
incr
ease
inte
gra
tio
n b
etw
een
the
OIS
, im
mun
isat
ion
faci
litat
ors
at
the
DH
B
and
PH
Os,
and
the
NIR
.
The
BO
PD
HB
will
rep
ort
on
the
com
ple
tio
n o
f th
ese
init
iati
ves
to t
he M
āori
Hea
lth
Pla
n S
teer
ing
Gro
up b
y 30
Sep
tem
ber
20
16.
The
BO
PD
HB
will
wo
rk c
lose
ly w
ith
our
PH
Os
to e
nsur
e th
at im
mun
isat
ion
info
rmat
ion
rela
yed
to
par
ents
, GP
s, N
urse
s an
d t
he g
ener
al p
ublic
is c
ons
iste
nt.
We
will
wo
rk c
lose
ly w
ith
ind
ivid
ual P
HO
s to
imp
lem
ent
at le
ast
3 im
mun
isat
ion
pro
mo
tio
nal a
ctiv
itie
s ea
ch b
y Ju
ne 2
017
.
The
BO
PD
HB
will
rep
ort
pro
gre
ss o
n th
is in
itia
tive
to
the
Māo
ri H
ealt
h P
lan
Ste
erin
g
Gro
up o
n th
e fo
llow
ing
thr
ee d
ates
: 1)
31 D
ecem
ber
20
16, 2
) 31
Mar
ch 2
017
, and
3)
30
June
20
17.
The
BO
PD
HB
will
mo
nito
r im
mun
isat
ion
per
form
ance
on
a m
ont
hly
bas
is w
ithi
n th
e B
OP
DH
B M
āori
Hea
lth
Pla
nnin
g a
nd F
und
ing
tea
m a
nd v
ia t
he B
OP
DH
B P
lann
ing
an
d F
und
ing
imm
unis
atio
n ch
amp
ion.
The
BO
PD
HB
will
mo
nito
r im
mun
isat
ion
per
form
ance
on
a q
uart
erly
bas
is t
hro
ugh
the
Māo
ri H
ealt
h P
lan
Ste
erin
g G
roup
.
53
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Seas
ona
l in
flue
nza
imm
unis
atio
n ra
tes
(65
year
s an
d o
ver)
Pro
mo
tio
n o
f th
e se
aso
nal i
nflue
nza
vacc
inat
ion
thro
ugh
PH
Os,
Māo
ri W
om
en’s
Wel
fare
Lea
gue
, Ko
roua
and
Kui
a he
alth
ser
vice
p
rovi
der
s, W
hāna
u O
ra p
rovi
der
s, a
nd o
ther
Hau
ora
pro
vid
ers,
usi
ng t
he lo
cally
dev
elo
ped
te
reo
res
our
ce.
N.B
. The
re is
no
nat
iona
l str
ateg
y fo
r in
crea
sing
up
take
in M
āori
, no
r an
y na
tio
nal h
ealt
h ed
ucat
ion
reso
urce
s p
rod
uced
in t
e re
o.
Pro
mo
tio
n o
f th
e se
aso
nal i
nflue
nza
vacc
inat
ion
thro
ugh
Māo
ri m
edia
suc
h as
the
Māo
riva
tio
n p
rog
ram
me
on
Mo
ana
FM
Ta
uran
ga.
Enh
ance
d r
ecal
l pro
cess
es in
gen
eral
pra
ctic
e fo
r M
āori
pat
ient
s ag
ed 6
5+. T
his
wo
uld
invo
lve
mo
re p
roac
tive
eng
agem
ent
wit
h w
hana
u fo
llow
ing
the
sta
ndar
d p
atie
nt r
ecal
l sys
tem
s.
Cov
erag
e ra
tes
are
avai
lab
le b
y P
HO
by
ethn
icit
y th
roug
h na
tio
nal d
ata
colle
ctio
ns f
or
pri
mar
y he
alth
. Thi
s d
ata
is a
vaila
ble
on
a q
uart
erly
bas
is o
nly
and
is d
eriv
ed f
rom
pra
ctic
e p
aym
ent
clai
ms.
Dat
a is
als
o a
vaila
ble
fro
m t
he N
IR f
or
vacc
inat
ions
del
iver
ed in
gen
eral
pra
ctic
e an
d p
rob
ably
by
2017
win
ter
fro
m p
harm
acie
s,
DH
B s
taff
and
per
hap
s fr
om
oth
er o
ccup
atio
nal h
ealt
h nu
rsin
g s
ervi
ces.
The
NIR
dat
a w
oul
d b
e av
aila
ble
mo
nthl
y th
roug
h d
atam
art.
Mo
nito
r im
mun
isat
ion
per
form
ance
on
a m
ont
hly
bas
is w
ithi
n th
e B
OP
DH
B M
āori
Hea
lth
Pla
nnin
g a
nd F
und
ing
tea
m a
nd v
ia
the
BO
PD
HB
Fun
din
g a
nd P
lann
ing
imm
unis
atio
n ch
amp
ion.
Mo
nito
r im
mun
isat
ion
per
form
ance
on
a q
uart
erly
bas
is t
hro
ugh
the
Māo
ri H
ealt
h P
lan
Ste
erin
g G
roup
.
54 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.3.3
Sup
po
rtin
g V
ulne
rab
le C
hild
ren
The
gov
ernm
ent’
s C
hild
ren’
s A
ctio
n P
lan
is c
om
mit
ted
to
hav
ing
a s
afe
and
co
mp
eten
t w
ork
forc
e su
pp
ort
ed b
y hi
gh
qua
lity
child
pro
tect
ion
po
licie
s. T
he B
OP
DH
B is
sup
po
rtin
g t
his
go
al a
nd m
eeti
ng it
s re
qui
rem
ents
und
er t
he V
ulne
rab
le C
hild
ren
Act
20
14 a
s fo
llow
s.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
(i)
Red
ucin
g
dea
th f
rom
as
saul
t, n
egle
ct
or
mal
trea
tmen
t o
f ch
ildre
n ag
ed
0 –
14
yea
rs; a
nd
(ii)
red
ucin
g
hosp
ital
isat
ions
fo
r in
juri
es
aris
ing
fro
m t
he
assa
ult,
neg
lect
or
mal
trea
tmen
t o
f ch
ildre
n ag
ed 0
–
14 y
ears
The
BO
PD
HB
will
:
• F
ollo
w t
he in
jury
flo
w c
hart
in t
he E
mer
gen
cy D
epar
tmen
t w
hen
a ch
ild p
rese
nts
wit
h in
juri
es
• M
aint
ain
the
Chi
ld P
rote
ctio
n A
lert
Sys
tem
• C
ont
inue
to
wo
rk t
og
ethe
r in
par
tner
ship
wit
h th
e N
ew Z
eala
nd P
olic
e, C
hild
, Yo
uth
and
Fam
ily in
acc
ord
ance
wit
h th
e M
emo
rand
um o
f U
nder
stan
din
g.
• M
aint
ain
the
two
day
Fam
ily V
iole
nce
Inte
rven
tio
n P
rog
ram
me
trai
ning
fo
r B
OP
DH
B
staff
• S
cree
n al
l wo
men
ove
r th
e ag
e o
f 17
fo
r fa
mily
vio
lenc
e an
d m
en o
n su
spic
ion,
in
acco
rdan
ce w
ith
BO
PD
HB
po
licy.
• C
ont
inue
to
sup
po
rt a
nd w
ork
wit
h th
e C
hild
, Yo
uth
and
Fam
ily L
iais
on
soci
al w
ork
er
• M
aint
ain
the
hig
h st
and
ard
alr
ead
y se
t b
y th
e F
amily
Vio
lenc
e In
terv
enti
on
Pro
gra
mm
e.
• Im
ple
men
t th
e S
hake
n B
aby
Pre
vent
ion
Pro
gra
mm
e (S
BP
P).
PP
27: S
upp
ort
ing
vul
nera
ble
ch
ildre
n -
Rep
ort
on
del
iver
y o
f th
e ac
tio
ns a
nd m
ilest
one
s id
enti
fied
in
the
Ann
ual P
lan.
• D
evel
op
a S
hake
n B
aby
po
licy
for
BO
PD
HB
• %
of
BO
PD
HB
sta
ff t
rain
ed
und
er t
he S
BP
P
• N
umb
er o
f ca
reg
iver
s w
ho h
ave
rece
ived
the
SB
PP
inte
rven
tio
n in
the
last
six
mo
nths
;
• Im
ple
men
t a
reg
ular
mo
nito
ring
an
d a
udit
pro
gra
mm
e fo
r th
e S
BP
P.
• S
BP
P t
rain
ing
pro
gra
mm
es
and
res
our
ces
are
shar
ed w
ith
the
ante
nata
l and
par
enti
ng
pro
vid
ers
and
rel
evan
t co
mm
unit
y g
roup
s/in
div
idua
ls.
55
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Chi
ldre
n’s
Team
• T
he B
OP
DH
B w
ill b
uild
an
adeq
uate
ly s
ized
, and
ap
pro
pri
atel
y sk
illed
, lea
d
pra
ctit
ione
r w
ork
forc
e.
• T
he B
OP
DH
B w
ill p
rovi
de
trai
ning
to
lead
pra
ctit
ione
rs in
acc
ord
ance
wit
h th
e Lo
cal
Gov
erna
nce
Gro
up (
LGG
) tr
aini
ng p
rog
ram
me.
• T
he B
OP
DH
B w
ill e
ngag
e w
ith
the
wid
er c
hild
ren’
s ne
two
rk t
o s
upp
ort
the
d
evel
op
men
t an
d im
ple
men
tati
on
of
Chi
ldre
n’s
Team
.
• T
he B
OP
DH
B w
ill m
aint
ain
an a
ctiv
e in
volv
emen
t in
the
Chi
ldre
n’s
Act
ion
Team
’s
Pan
el.
• T
he B
OP
DH
B w
ill c
ont
inue
act
ive
par
tici
pat
ion
in t
he C
hild
ren’
s Te
am a
t th
e Lo
cal
Gov
erna
nce
leve
l.
• In
crea
sing
num
ber
s o
f fu
ll-ti
me
equi
vale
nt le
ad p
ract
itio
ners
sh
ow
ing
hea
lth’
s co
ntri
but
ion.
• Tr
aini
ng a
tten
ded
by
all l
ead
p
ract
itio
ners
.
• E
stab
lishm
ent
of
BO
PD
HB
C
ham
pio
ns G
roup
wit
h se
rvic
e re
pre
sent
atio
n an
d n
umb
er o
f m
eeti
ngs
and
tra
inin
g p
rovi
ded
• N
umb
er o
f st
akeh
old
er
mee
ting
s
• A
n in
crea
se in
num
ber
of
refe
rral
s fr
om
hea
lth
sect
or
(bo
th D
HB
and
NG
O)
• N
umb
er o
f LG
G m
eeti
ngs
atte
nded
• N
umb
er o
f B
OP
DH
B S
teer
ing
G
roup
mee
ting
s p
arti
cip
ated
in
Chi
ld P
rote
ctio
n P
olic
ies
(sec
tio
ns 1
7,
19 a
nd 2
0 o
f th
e V
ulne
rab
le
Chi
ldre
n A
ct)
The
BO
PD
HB
will
dev
elo
p a
Chi
ld P
rote
ctio
n P
olic
y co
nsis
tent
wit
h S
ecti
on
15 o
f th
e C
hild
ren,
Yo
ung
Per
sons
, and
The
ir F
amili
es A
ct 1
98
9. T
he p
olic
y w
ill in
clud
e p
roce
dur
es
for
the
iden
tifi
cati
on
and
rep
ort
ing
of
child
ab
use
and
neg
lect
.
A C
hild
Pro
tect
ion
Po
licy,
co
nsis
tent
w
ith
Sec
tio
n 15
of
the
Chi
ldre
n,
Youn
g P
erso
ns a
nd t
heir
Fam
ilies
A
ct 1
98
9, i
s d
evel
op
ed.
Chi
ldre
n’s
Wo
rker
Sa
fety
Che
ckin
g
(sec
tio
ns 2
5–39
o
f th
e V
ulne
rab
le
Chi
ldre
n A
ct)
The
BO
PD
HB
will
ens
ure
that
its
syst
ems
and
pro
cess
es m
eet
the
leg
isla
tive
re
qui
rem
ents
of
sect
ions
25–
39 o
f th
e V
ulne
rab
le C
hild
ren
Act
. H
uman
res
our
ce p
roce
dur
es a
re
revi
ewed
and
mee
t le
gis
lati
ve
req
uire
men
ts.
56 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.3.4
So
cial
Sec
tor
Tria
ls
The
So
cial
Sec
tor
Tria
ls (
SS
Ts)
wer
e d
esig
ned
to
imp
rove
so
cial
out
com
es in
the
ir c
om
mun
itie
s b
y b
ring
ing
to
get
her
gov
ernm
ent
and
no
n-g
over
nmen
t ag
enci
es t
o a
dd
ress
the
cau
ses
of
soci
al is
sues
wit
hin
tho
se c
om
mun
itie
s.
Giv
en t
he r
ecen
t G
over
nmen
t d
ecis
ions
and
ann
oun
cem
ents
on
So
cial
Sec
tor
Tria
ls, t
he B
OP
DH
B w
ill b
e tr
ansi
tio
ning
to
a lo
cally
-led
mo
del
fo
r K
awer
au a
nd w
ill c
om
mit
to
:
• w
ork
ing
wit
h th
e Le
ad a
nd lo
cal k
ey s
take
hold
ers
to d
evel
op
and
ag
ree
a tr
ansi
tio
n p
lan
to a
loca
lly-l
ed m
od
el b
y 31
Jul
y 20
16; a
nd
• su
pp
ort
ing
imp
lem
enta
tio
n o
f th
e tr
ansi
tio
n p
lan.
Mea
sure
: A t
rans
itio
n p
lan
will
be
dev
elo
ped
and
loca
lly a
gre
ed b
y 31
Jul
y 20
16.
57
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.3.5
Red
uced
Inci
den
ce o
f Fi
rst
Ep
iso
de
Rhe
umat
ic F
ever
One
of
the
Bet
ter
Pub
lic S
ervi
ces
go
als
is t
o r
educ
e th
e in
cid
ence
of
acut
e rh
eum
atic
fev
er b
y tw
o-t
hird
s b
y Ju
ne 2
017
. T
he B
OP
DH
B w
ill
sup
po
rt t
his
go
al t
hro
ugh
the
BO
P R
heum
atic
Fev
er P
reve
ntio
n P
lan
as f
ollo
ws.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Red
ucin
g t
he
inci
den
ce o
f Fi
rst
Ep
iso
de
Rhe
umat
ic f
ever
• Th
e B
OP
DH
B w
ill im
ple
men
t th
e re
fres
hed
BO
P R
heum
atic
Fev
er P
reve
ntio
n P
lan
(BO
P
RF
PP
) as
ap
pro
ved
by
the
Min
istr
y.
• A
ll co
nfirm
ed c
ases
of
first
ep
isod
e ac
ute
rheu
mat
ic fe
ver
will
und
erg
o a
case
rev
iew
, w
ith
any
iden
tifie
d s
yste
m fa
ilure
s ad
dre
ssed
.
• A
dra
ft f
und
ing
inve
stm
ent
stra
teg
y fo
r 20
17/1
8 an
d b
eyon
d is
incl
uded
in t
he B
OP
RF
PP.
Th
is w
ill b
e co
nfirm
ed b
y 31
Dec
emb
er 2
016
in li
ght
of
late
st n
atio
nal a
nd lo
cal e
vid
ence
of
pro
gra
mm
e eff
ecti
vene
ss a
nd c
ost
effici
ency
, and
fina
ncia
l con
stra
ints
.
• Tw
o sp
ecifi
c ar
eas
req
uire
ad
dit
iona
l pla
nnin
g a
nd im
ple
men
tati
on in
20
16/1
7 on
ce t
he
Min
istr
y ta
rget
ed f
und
ing
cea
ses:
-Im
ple
men
tati
on o
f a
sust
aina
ble
pro
gra
mm
e in
pri
mar
y an
d c
omm
unit
y ca
re
for
easy
acc
ess
for
sore
thr
oat
man
agem
ent
of p
rior
ity
pop
ulat
ions
out
sid
e of
sc
hool
-bas
ed p
rog
ram
mes
.
-P
lann
ing
and
imp
lem
enta
tion
of
a su
stai
nab
le h
ealt
hy h
ousi
ng p
rog
ram
me
acro
ss
the
BO
P in
corp
orat
ing
exi
stin
g c
omm
unit
y p
roje
cts
in W
este
rn B
OP
Dis
tric
t C
ounc
il, M
urup
ara
tow
nshi
p a
nd O
pot
iki.
Red
uce
rheu
mat
ic fe
ver
inci
den
ce t
o 1.3
p
er 10
0,0
00
tot
al p
opul
atio
n by
30
Jun
e 20
17.
Del
iver
y an
d r
epor
ting
of
end
orse
d
Rhe
umat
ic F
ever
Pre
vent
ion
Pla
n ea
ch
qua
rter
. Th
is in
clud
es a
ctio
ns t
o:
• in
crea
se a
war
enes
s of
rhe
umat
ic
feve
r, w
hat
caus
es it
and
how
to
p
reve
nt it
• p
reve
nt t
he t
rans
mis
sion
of
Gro
up
A s
trep
toco
ccal
thr
oat
infe
ctio
ns
wit
hin
hous
ehol
ds
• tr
eat
Gro
up A
str
epto
cocc
al t
hroa
t in
fect
ions
qui
ckly
and
eff
ecti
vely
• p
rovi
de
an in
vest
men
t p
lan
for
confi
rmed
fun
din
g in
vest
men
t fo
r rh
eum
atic
feve
r p
reve
ntio
n fr
om
July
20
17 in
the
Qua
rter
2 r
epor
t.
Act
ions
Fa
cilit
atin
g t
he
Eff
ecti
ve F
ollo
w-
up o
f Id
enti
fied
R
heum
atic
Fev
er
Cas
es
The
BO
PD
HB
is c
omm
itte
d t
o:
• Th
e no
tific
atio
n of
all
case
s of
acu
te a
nd r
ecur
rent
acu
te r
heum
atic
feve
r to
the
Med
ical
O
ffice
r of
Hea
lth
wit
hin
7 d
ays
of h
osp
ital
isat
ion.
Thi
s m
ay b
e in
itia
lly o
n su
spic
ion
of
acut
e rh
eum
atic
feve
r ra
ther
tha
n w
ith
com
ple
te c
ase
info
rmat
ion.
• Ti
mel
y ad
min
istr
atio
n of
pro
phy
lact
ic a
ntib
ioti
cs t
o ex
isti
ng c
ases
acc
ord
ing
to
bes
t p
ract
ice
stan
dar
ds.
An
annu
al a
udit
will
be
und
erta
ken
and
rep
orte
d u
sing
the
BO
P
Rhe
umat
ic F
ever
Reg
iste
r.
• A
dd
ress
ing
kno
wn
risk
fact
ors
and
sys
tem
failu
re p
oint
s in
cas
es o
f re
curr
ent
rheu
mat
ic
feve
r.
• Fo
llow
ing
up
any
issu
es a
risi
ng f
rom
the
20
15/1
6 au
dit
of
recu
rren
t ho
spit
alis
atio
ns o
f ac
ute
rheu
mat
ic fe
ver
and
une
xpec
ted
rhe
umat
ic h
eart
dis
ease
.
• E
nsur
e th
at in
com
ple
te n
otifi
cati
ons
to t
he M
edic
al O
ffice
r of
Hea
lth
wit
hin
7 d
ays
are
upd
ated
and
co
mp
lete
d w
ithi
n a
furt
her
28 d
ays.
• P
rovi
de
a re
por
t on
the
less
ons
lear
ned
and
act
ions
tak
en fo
llow
ing
th
e ca
se r
evie
ws
to t
he M
inis
try
each
qua
rter
.
• E
nsur
e B
OP
Hea
lthy
Hou
sing
im
pro
vem
ent
pla
n is
in p
lace
by
30
Nov
emb
er 2
016
.
• R
epor
ting
on
outp
uts
thro
ugh
confi
rmat
ion
and
exc
epti
on r
epor
t fr
om Q
uart
er 3
.
• P
rovi
de
a re
por
t on
the
out
com
es
of t
he 2
016
/17
Bic
illin
Pro
gra
mm
e au
dit
in t
he Q
4 r
epor
t.
58 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Māo
ri H
ealt
h P
lan
Act
ions
(fo
r fu
rthe
r in
form
atio
n re
fer
to t
he M
āori
Hea
lth
Pla
n)
Red
ucti
on
in
rheu
mat
ic f
ever
ra
tes
• P
lann
ing
and
imp
lem
enta
tio
n o
f a
sust
aina
ble
hea
lthy
ho
usin
g p
rog
ram
me
acro
ss
the
BO
P in
corp
ora
ting
exi
stin
g c
om
mun
ity
pro
ject
s in
Wes
tern
BO
P D
istr
ict
Co
unci
l, M
urup
ara
tow
nshi
p a
nd O
po
tiki
.
• D
evel
op
men
t o
f a
fund
ing
str
ateg
y fo
r 20
17/1
8 t
hat
will
allo
w t
he c
ont
inua
tio
n o
f ev
iden
ce-b
ased
so
re t
hro
at m
anag
emen
t p
rog
ram
mes
in s
cho
ols
, co
mm
unit
y, a
nd
gen
eral
pra
ctic
e th
at r
each
the
pri
ori
ty p
op
ulat
ions
.
• C
arry
out
sys
tem
s fa
ilure
ana
lysi
s o
f al
l new
no
tifi
cati
ons
of
acut
e rh
eum
atic
fev
er, a
nd
put
into
pla
ce a
ll re
com
men
dat
ions
ari
sing
fro
m t
hat
anal
ysis
• D
eliv
ery
of
an e
ffec
tive
, qua
lity
Bic
illin
pre
vent
ativ
e p
rog
ram
me
thro
ugh
dis
tric
t nu
rsin
g p
rim
arily
acr
oss
the
BO
P d
istr
ict.
• R
eco
ncili
atio
n o
f re
gul
ato
ry n
oti
fica
tio
ns t
o t
he M
edic
al O
ffice
r o
f H
ealt
h w
ith
adm
issi
on
reco
rds
to o
bta
in c
urre
nt n
umb
ers
of
case
s an
d r
ates
.
• O
vers
ight
of
all h
ealt
hy h
ous
ing
act
ivit
y in
the
BO
P (
and
lake
s) D
HB
dis
tric
ts b
y a
mul
tiag
ency
Hea
lthy
Ho
usin
g F
oru
m t
o b
e es
tab
lishe
d b
y 30
Sep
tem
ber
20
16.
• C
om
ple
tio
n o
f 20
15/1
6 B
icill
in p
rog
ram
me
aud
it u
sing
the
BO
P r
heum
atic
fev
er
reg
iste
r, an
d u
tilis
e th
e d
ata
to in
form
ong
oin
g q
ualit
y im
pro
vem
ents
.
• U
nder
take
a c
ase
revi
ew o
f al
l cas
es o
f fi
rst
epis
od
e ac
ute
rheu
mat
ic f
ever
, and
co
mp
lete
any
act
ions
det
erm
ined
fro
m t
hose
cas
e re
view
s.
• U
se in
form
atio
n an
d r
eco
mm
end
atio
ns f
rom
the
nat
iona
l eva
luat
ion
of
the
cost
eff
ecti
vene
ss o
f al
l sch
oo
l-b
ased
so
re t
hro
at m
anag
emen
t p
rog
ram
mes
to
det
erm
ine
the
futu
re o
f th
ese
pro
gra
mm
es.
• Im
ple
men
tati
on
of
a su
stai
nab
le p
rog
ram
me
in p
rim
ary
and
co
mm
unit
y ca
re f
or
easy
ac
cess
fo
r so
re t
hro
at m
anag
emen
t o
f p
rio
rity
po
pul
atio
ns o
utsi
de
of
scho
ol-
bas
ed
pro
gra
mm
es. P
rio
rity
po
pul
atio
ns a
re 4
-19
yea
r o
ld M
āori
and
Pac
ific
livin
g in
Qui
ntile
5
neig
hbo
urho
od
s
• M
oni
tor
per
form
ance
on
a m
ont
hly
bas
is w
ithi
n th
e B
OP
DH
B M
āori
Hea
lth
Pla
nnin
g
and
Fun
din
g t
eam
.
• M
oni
tor
scre
enin
g p
erfo
rman
ce o
n a
qua
rter
ly b
asis
thr
oug
h th
e M
āori
Hea
lth
Pla
n S
teer
ing
Gro
up.
59
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Māo
ri H
ealt
h P
lan
Act
ions
(fo
r fu
rthe
r in
form
atio
n re
fer
to t
he M
āori
Hea
lth
Pla
n)
Red
ucti
on
in
rheu
mat
ic f
ever
ra
tes
• P
lann
ing
and
imp
lem
enta
tio
n o
f a
sust
aina
ble
hea
lthy
ho
usin
g p
rog
ram
me
acro
ss
the
BO
P in
corp
ora
ting
exi
stin
g c
om
mun
ity
pro
ject
s in
Wes
tern
BO
P D
istr
ict
Co
unci
l, M
urup
ara
tow
nshi
p a
nd O
po
tiki
.
• D
evel
op
men
t o
f a
fund
ing
str
ateg
y fo
r 20
17/1
8 t
hat
will
allo
w t
he c
ont
inua
tio
n o
f ev
iden
ce-b
ased
so
re t
hro
at m
anag
emen
t p
rog
ram
mes
in s
cho
ols
, co
mm
unit
y, a
nd
gen
eral
pra
ctic
e th
at r
each
the
pri
ori
ty p
op
ulat
ions
.
• C
arry
out
sys
tem
s fa
ilure
ana
lysi
s o
f al
l new
no
tifi
cati
ons
of
acut
e rh
eum
atic
fev
er, a
nd
put
into
pla
ce a
ll re
com
men
dat
ions
ari
sing
fro
m t
hat
anal
ysis
• D
eliv
ery
of
an e
ffec
tive
, qua
lity
Bic
illin
pre
vent
ativ
e p
rog
ram
me
thro
ugh
dis
tric
t nu
rsin
g p
rim
arily
acr
oss
the
BO
P d
istr
ict.
• R
eco
ncili
atio
n o
f re
gul
ato
ry n
oti
fica
tio
ns t
o t
he M
edic
al O
ffice
r o
f H
ealt
h w
ith
adm
issi
on
reco
rds
to o
bta
in c
urre
nt n
umb
ers
of
case
s an
d r
ates
.
• O
vers
ight
of
all h
ealt
hy h
ous
ing
act
ivit
y in
the
BO
P (
and
lake
s) D
HB
dis
tric
ts b
y a
mul
tiag
ency
Hea
lthy
Ho
usin
g F
oru
m t
o b
e es
tab
lishe
d b
y 30
Sep
tem
ber
20
16.
• C
om
ple
tio
n o
f 20
15/1
6 B
icill
in p
rog
ram
me
aud
it u
sing
the
BO
P r
heum
atic
fev
er
reg
iste
r, an
d u
tilis
e th
e d
ata
to in
form
ong
oin
g q
ualit
y im
pro
vem
ents
.
• U
nder
take
a c
ase
revi
ew o
f al
l cas
es o
f fi
rst
epis
od
e ac
ute
rheu
mat
ic f
ever
, and
co
mp
lete
any
act
ions
det
erm
ined
fro
m t
hose
cas
e re
view
s.
• U
se in
form
atio
n an
d r
eco
mm
end
atio
ns f
rom
the
nat
iona
l eva
luat
ion
of
the
cost
eff
ecti
vene
ss o
f al
l sch
oo
l-b
ased
so
re t
hro
at m
anag
emen
t p
rog
ram
mes
to
det
erm
ine
the
futu
re o
f th
ese
pro
gra
mm
es.
• Im
ple
men
tati
on
of
a su
stai
nab
le p
rog
ram
me
in p
rim
ary
and
co
mm
unit
y ca
re f
or
easy
ac
cess
fo
r so
re t
hro
at m
anag
emen
t o
f p
rio
rity
po
pul
atio
ns o
utsi
de
of
scho
ol-
bas
ed
pro
gra
mm
es. P
rio
rity
po
pul
atio
ns a
re 4
-19
yea
r o
ld M
āori
and
Pac
ific
livin
g in
Qui
ntile
5
neig
hbo
urho
od
s
• M
oni
tor
per
form
ance
on
a m
ont
hly
bas
is w
ithi
n th
e B
OP
DH
B M
āori
Hea
lth
Pla
nnin
g
and
Fun
din
g t
eam
.
• M
oni
tor
scre
enin
g p
erfo
rman
ce o
n a
qua
rter
ly b
asis
thr
oug
h th
e M
āori
Hea
lth
Pla
n S
teer
ing
Gro
up.
2B.1
.3.6
Pri
me
Min
iste
r’s
Yout
h M
enta
l Hea
lth
Pro
ject
The
Pri
me
Min
iste
r’s
Yout
h M
enta
l Hea
lth
Pro
ject
, no
w in
its
thir
d y
ear,
cont
inue
s to
bui
ld a
mo
re c
o-o
rdin
ated
web
of
sup
po
rt f
or
youn
g
peo
ple
wit
h, o
r at
ris
k o
f d
evel
op
ing
, men
tal h
ealt
h is
sues
. T
his
has
incl
uded
bui
ldin
g a
n ev
iden
ce b
ase
for
wha
t w
ork
s to
imp
rove
men
tal
heal
th, i
ncre
ased
res
ilien
ce, m
ore
sup
po
rtiv
e sc
hoo
ls, c
om
mun
itie
s an
d h
ealt
h se
rvic
es, b
ette
r ac
cess
to
info
rmat
ion,
ear
lier
iden
tifi
cati
on
of
issu
es a
nd b
ette
r ac
cess
to
tre
atm
ent.
A n
umb
er o
f in
itia
tive
s ha
ve b
een
aim
ed t
ow
ard
s lo
w d
ecile
sch
oo
ls a
s p
art
of
an e
ffo
rt t
o s
upp
ort
vu
lner
able
chi
ldre
n an
d a
chie
ve b
ette
r eq
uity
of
out
com
es f
or
rang
atah
i and
Pac
ific
youn
g p
eop
le.
The
BO
PD
HB
is s
upp
ort
ing
thi
s g
oal
as
follo
ws.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Init
iati
ve 1
: Sc
hoo
l Bas
ed
Hea
lth
Serv
ices
(S
BH
S) –
PP
25
The
BO
PD
HB
will
:
• M
aint
ain
pro
vid
er a
gre
emen
ts f
or
pri
ori
ty S
BH
S t
o d
ecile
1 –
3 s
cho
ols
, inc
lud
ing
fo
r se
cond
ary
scho
ols
, tee
n p
aren
t un
its
and
alt
erna
tive
ed
ucat
ion
faci
litie
s.
• R
egul
arly
rep
ort
on
serv
ice
pro
visi
on
for
SB
HS
.
• C
ont
inue
to
str
eng
then
cur
rent
rel
atio
nshi
ps
bet
wee
n S
BH
S a
nd y
out
h p
rim
ary
men
tal h
ealt
h p
rovi
der
s.
• E
nsur
e q
ualit
y im
pro
vem
ent
pla
ns a
re c
om
ple
ted
fo
r se
cond
ary
scho
ols
, tee
n p
aren
t un
its
and
alt
erna
tive
ed
ucat
ion
faci
litie
s b
y ea
ch S
BH
S p
rim
ary
care
pro
vid
er.
• In
corp
ora
te t
he n
ew s
ervi
ce s
pec
ifica
tio
ns in
all
SB
HS
pro
vid
er’s
ter
ms
and
co
ndit
ions
. T
he e
xpec
tati
on
fro
m t
he Y
out
h H
ealt
hcar
e in
Sec
ond
ary
Sch
oo
ls: A
fr
amew
ork
fo
r co
ntin
uous
qua
lity
imp
rove
men
t w
ill b
eco
me
par
t o
f th
e q
ualit
y im
pro
vem
ent
pla
n fr
om
eac
h S
BH
S p
rovi
der
.
• In
teg
rate
key
pri
ori
ty is
sue
cove
rag
e fo
r A
do
lesc
ent
Ora
l Hea
lth;
Red
ucti
on
of
Uni
nten
ded
Tee
nag
e P
reg
nanc
y (s
ee s
ecti
on
2B.1.
3.1)
and
Rai
sing
Hea
lthy
Kid
s (s
ee
sect
ion
2B.1.
4.2
).
PP
25: P
rovi
de
qua
rter
ly q
uant
itat
ive
rep
ort
s o
n th
e im
ple
men
tati
on
of
SB
HS
, as
per
the
tem
pla
te p
rovi
ded
.
PP
25: P
rovi
de
qua
rter
ly n
arra
tive
p
rog
ress
rep
ort
s o
n ac
tio
ns
und
erta
ken
to im
ple
men
t Yo
uth
Hea
lth
Car
e in
Sec
ond
ary
Sch
oo
ls:
A f
ram
ewo
rk f
or
cont
inuo
us q
ualit
y im
pro
vem
ent
in e
ach
scho
ol (
or
gro
up
of
scho
ols
) w
ith
SB
HS
.
Six
mo
nthl
y re
po
rts
on
the
curr
ent
cont
inuo
us q
ualit
y im
pro
vem
ent
pla
ns
for
the
elig
ible
ed
ucat
ion
faci
litie
s
60 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Init
iati
ve 5
: Im
pro
ve t
he
resp
ons
iven
ess
of
pri
mar
y ca
re
to y
out
h –
PP
25
-T
he B
OP
DH
B w
ill c
ont
inue
act
ive
par
tici
pat
ion
wit
hin
our
loca
l cro
ss s
ecto
r A
llian
ce, (
incl
udin
g M
SD
, MO
E, D
HB
, PH
O a
nd N
GO
pro
vid
ers)
fo
r yo
uth
heal
th im
pro
vem
ent
acti
on.
-C
YS
A w
ill c
ont
inue
to
imp
lem
ent
the
BO
P C
hild
and
Yo
uth
Hea
lth
and
Wel
l B
eing
Str
ateg
y (2
014
-19
) th
roug
h an
ann
ually
rev
iew
ed w
ork
pla
n th
at
pro
vid
es g
over
nanc
e an
d a
cco
unta
bili
ty f
or
the
pla
n, o
utco
mes
of
curr
ent
init
iati
ves
and
sel
ecte
d p
rio
rity
new
pro
ject
s. T
he r
elev
ant
key
focu
s ar
eas
are:
• Im
ple
men
t th
e B
OP
DH
B C
o-E
xist
ing
Pro
ble
ms
(CE
P)
Enh
ance
d Y
out
h A
lco
hol
and
Oth
er D
rug
s (A
OD
) m
od
el:
• S
tep
ped
car
e m
od
el a
nd B
est
Pra
ctic
e G
uid
elin
es f
orm
par
t o
f al
l co
ntra
ctin
g
fro
m 1
Jul
y 20
16
• Im
ple
men
t th
e C
EP
Enh
ance
d Y
out
h A
OD
Pro
vid
er W
ork
forc
e D
evel
op
men
t P
lan
• A
do
lesc
ent
Ora
l Hea
lth
wit
h im
pro
ved
acc
ess
to in
terv
enti
on
• R
educ
tio
n o
f U
nint
end
ed T
een
Pre
gna
ncy
(see
sec
tio
n 2B
.1.3.
1)
• R
educ
tio
n o
f A
do
lesc
ent
Ob
esit
y (s
ee s
ecti
on
2B.1.
4.2
).
• T
he ‘fi
rst
200
0 d
ays
of
lives
fro
m c
onc
epti
on’
ap
pro
ach
(pre
conc
epti
on
to fi
ve
year
s o
f ag
e) t
hro
ugh
the
com
ple
tio
n o
f th
e H
ealt
hy P
reg
nanc
y p
roje
ct.
o K
ey m
ilest
one
s fo
r th
e C
YS
A w
ork
pla
n o
n yo
uth
are:
• Q
uart
er o
ne: Y
out
h w
ork
ing
gro
up e
stab
lishe
d w
ith
wo
rk p
lan;
incl
udin
g m
enta
l he
alth
AO
D a
nd C
AM
HS
• Q
uart
er t
wo
: One
Sto
p S
hop
mo
del
s co
nsul
ted
on
wit
h id
enti
fied
co
mm
unit
y fo
r tr
ial;
serv
ice
dev
elo
pm
ent
pla
n sc
op
ed f
or
CY
SA
end
ors
emen
t
• Q
uart
er t
hree
: Bud
get
and
fun
din
g p
rop
osa
ls p
rep
ared
fo
r ap
pro
val
• Q
uart
er f
our
: Sta
rt-u
p p
lan
dra
fted
.
PP
25: P
rovi
de
qua
rter
ly n
arra
tive
p
rog
ress
rep
ort
s ag
ains
t th
e lo
cal
CY
SA
alli
ance
pla
n to
imp
lem
ent
nam
ed in
itia
tive
s/ac
tio
ns t
o im
pro
ve
pri
mar
y ca
re r
esp
ons
iven
ess
to y
out
h.
Incl
ude
pro
gre
ss o
n na
med
act
ions
, m
ilest
one
s an
d m
easu
res
in t
he p
lan.
PP
25: P
rovi
de
qua
rter
ly n
arra
tive
re
po
rts
wit
h ac
tio
ns t
he y
out
h S
LAT
ha
s un
der
take
n in
tha
t q
uart
er t
o
imp
rove
the
hea
lth
of
the
DH
B’s
yo
uth
po
pul
atio
n (f
or
the
12-1
9 y
ear
age
gro
up a
t a
min
imum
) b
y ad
dre
ssin
g
iden
tifi
ed g
aps
in r
esp
ons
iven
ess,
ac
cess
, ser
vice
pro
visi
on,
clin
ical
and
fi
nanc
ial s
usta
inab
ility
fo
r p
rim
ary
and
co
mm
unit
y se
rvic
es f
or
the
youn
g
peo
ple
, as
per
yo
ur S
LAT
(s)
wo
rk
pro
gra
mm
e.
PP
26: P
rim
ary
men
tal h
ealt
h re
po
rtin
g
(yo
uth)
100
% r
elev
ant
pro
vid
ers
have
st
epp
ed c
are
mo
del
and
bes
t p
ract
ice
gui
del
ines
wit
hin
thei
r co
ntra
cts
At
leas
t fi
ve t
rain
ing
ses
sio
ns id
enti
fied
w
ithi
n th
e W
ork
forc
e D
evel
op
men
t P
lan
are
faci
litat
ed.
Reg
ular
up
dat
e re
po
rts
on
the
imp
lem
enta
tio
n o
f al
tern
ativ
e he
alth
y p
reg
nanc
y m
od
els
of
care
fo
r th
e W
este
rn B
ay p
op
ulat
ion
of
vuln
erab
le
fam
ilies
61
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Init
iati
ve 6
: R
evie
w a
nd
imp
rove
the
fo
llow
-up
ca
re f
or
tho
se
dis
char
ged
fr
om
Chi
ld a
nd
Ad
ole
scen
t M
enta
l Hea
lth
Serv
ices
(C
AM
HS)
and
Yo
uth
Alc
oho
l an
d O
ther
Dru
g
(AO
D)
serv
ices
• T
he B
OP
DH
B w
ill m
aint
ain
curr
ent
per
form
ance
thr
oug
h co
ntin
uing
to
refi
ne
tran
siti
on
pla
nnin
g a
nd d
ata
colle
ctio
n sy
stem
s an
d e
nsur
e th
at C
AM
HS
/Yo
uth
AO
D S
ervi
ces
and
Yo
uth/
Fam
ily/W
hāna
u ar
e ap
pro
pri
atel
y lin
ked
wit
h co
mm
unit
y se
rvic
es a
s p
art
of
tran
siti
on
pla
nnin
g f
rom
CA
MH
S.
• K
ey m
ilest
one
s fo
r th
e C
YS
A w
ork
pla
n o
n yo
uth
are:
• Q
uart
er o
ne: Y
out
h w
ork
ing
gro
up e
stab
lishe
d w
ith
wo
rk p
lan;
incl
udin
g m
enta
l he
alth
AO
D a
nd C
AM
HS
• Q
uart
er t
wo
: One
Sto
p S
hop
mo
del
s co
nsul
ted
on
wit
h id
enti
fied
co
mm
unit
y fo
r tr
ial;
serv
ice
dev
elo
pm
ent
pla
n sc
op
ed f
or
CY
SA
end
ors
emen
t
• Q
uart
er t
hree
: Bud
get
and
fun
din
g p
rop
osa
ls p
rep
ared
fo
r ap
pro
val
• Q
uart
er f
our
: Sta
rt-u
p p
lan
dra
fted
.
PP
7: Im
pro
ving
men
tal h
ealt
h se
rvic
es
usin
g t
rans
itio
n (d
isch
arg
e) p
lann
ing
• Lo
ng t
erm
clie
nts
– p
rovi
de
a re
po
rt a
s sp
ecifi
ed
• C
hild
and
Yo
uth
– A
t le
ast
95%
o
f cl
ient
s d
isch
arg
ed w
ill h
ave
a tr
ansi
tio
n (d
isch
arg
e) p
lan.
Init
iati
ve 7
: Im
pro
ve a
cces
s to
CA
MH
S an
d
Yout
h A
OD
se
rvic
es t
hro
ugh
wai
t ti
mes
ta
rget
s an
d
inte
gra
ted
cas
e m
anag
emen
t
• T
he B
OP
DH
B w
ill m
aint
ain
curr
ent
per
form
ance
in P
P8
wai
t-ti
mes
fo
r 0
-19
yea
r o
lds
thro
ugh
qua
rter
ly m
oni
tori
ng a
nd f
ollo
w-u
p w
ith
pro
vid
ers
to e
nsur
e co
nsis
tent
ac
cess
.
PP
8: S
hort
er w
aits
fo
r no
n-ur
gen
t m
enta
l hea
lth
and
ad
dic
tio
n se
rvic
es
for
0-1
9 y
ear
old
s
Men
tal H
ealt
h P
rovi
der
Arm
:
• 0
-19
<=
3 w
eeks
80
%,
<=
8 w
eeks
95%
• A
dd
icti
ons
(P
rovi
der
Arm
and
N
GO
):
• 0
-19
<=
3 w
eeks
80
%,
<=
8 w
eeks
95%
62 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.3.7
Mat
erna
l and
Chi
ld H
ealt
h
The
BO
PD
HB
rec
og
nise
s vu
lner
able
fam
ilies
are
a p
rio
rity
po
pul
atio
n re
qui
ring
fo
cuse
d c
om
mit
men
t to
imp
rove
hea
lth
out
com
es a
nd
achi
eve
equi
ty in
mat
erna
l chi
ld a
nd f
amily
/whā
nau
heal
th.
A k
ey p
art
of
pro
vid
ing
the
bes
t p
oss
ible
out
com
es f
or
child
ren
and
yo
uth
and
ass
isti
ng v
ulne
rab
le f
amili
es is
ens
urin
g a
co
ntin
uum
of
mat
erna
l and
chi
ld h
ealt
h se
rvic
es f
rom
pre
nata
l to
18
yea
rs o
f ag
e ac
ross
co
mm
unit
y, p
rim
ary
and
sec
ond
ary
care
. T
he B
OP
DH
B is
sup
po
rtin
g m
ater
nal a
nd c
hild
hea
lth
as f
ollo
ws.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Serv
ices
fo
r p
reg
nant
w
om
en, b
abie
s,
child
ren
and
fa
mili
es d
eliv
er
bes
t p
oss
ible
o
utco
mes
and
su
pp
ort
eq
uity
of
out
com
es
• T
he B
OP
DH
B w
ill m
aint
ain
a co
mm
itm
ent
to q
ualit
y im
pro
vem
ent
thro
ugh
acti
ve
pro
gre
ss w
ithi
n th
e M
ater
nity
Qua
lity
and
Saf
ety
Pro
gra
mm
e (M
QS
P)
wit
h in
clus
ion
of
a co
nsum
er r
epre
sent
atio
n an
d d
irec
t lin
ks t
o s
ecto
r ag
enci
es t
o m
ater
nity
se
rvic
es t
hat
secu
re a
sea
mle
ss s
ervi
ce f
or
wo
men
and
fam
ilies
/whā
nau.
• T
he B
OP
DH
B w
ill s
eek
imp
rove
d o
utco
mes
thr
oug
h co
llab
ora
tio
n w
ith
Mid
land
R
egio
nal g
roup
s in
clud
ing
the
Mid
land
Mat
erni
ty A
ctio
n G
roup
and
the
Chi
ld H
ealt
h A
ctio
n G
roup
.
• C
YS
A w
ill p
rovi
de
acti
ve g
over
nanc
e, a
cco
unta
bili
ty a
nd le
ader
ship
thr
oug
h im
ple
men
tati
on
of
the
BO
P C
hild
and
Yo
uth
Hea
lth
and
Wel
lbei
ng S
trat
egy
2014
-19
.
• C
YS
A’s
wo
rk p
lan
will
be
upd
ated
fo
r 20
16/1
7 to
ens
ure
lead
ersh
ip in
pri
ori
ty a
reas
o
f he
alth
y p
reg
nanc
y, b
reas
tfee
din
g, o
bes
ity,
pri
mar
y b
irth
ing
, red
ucti
on
of
child
re
spir
ato
ry d
isea
se, c
hild
ora
l hea
lth,
and
sm
oki
ng c
essa
tio
n.
• T
he B
OP
DH
B w
ill w
ork
wit
h an
d s
upp
ort
Whā
nau
Ora
as
det
aile
d in
sec
tio
n 2B
.1.5.
7.
Six
mo
nthl
y an
d a
nnua
l rep
ort
ing
up
dat
es o
n p
rog
ress
fo
r m
ater
nal a
nd
child
ser
vice
s.
Qua
rter
ly r
epo
rtin
g w
ill u
pd
ate
pro
gre
ss o
n ke
y m
ilest
one
s fo
r C
YS
A.
Red
uced
AS
H r
ates
to
113
ad
mis
sio
ns
for
Māo
ri c
hild
ren
63
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Co
ntin
uity
o
f P
rim
ary
Mat
erni
ty C
are
Hea
lthy
Pre
gna
ncie
s P
roje
ct
• C
YS
A w
ill t
rial
an
inte
gra
ted
mat
erni
ty s
ervi
ce m
od
el t
hat
add
ress
es t
he c
hang
es
reco
mm
end
ed f
or
the
Wel
com
e B
ay c
om
mun
ity,
sup
po
rted
at
the
serv
ice
and
cl
inic
al le
vels
by
a d
edic
ated
wo
rkin
g g
roup
, whi
ch in
clud
es c
ross
sec
tori
al
mem
ber
ship
and
the
co
mm
unit
y.
• In
itia
tive
s fr
om
the
Min
istr
y o
f H
ealt
h ch
ildho
od
ob
esit
y p
acka
ge
are
par
t o
f th
e ch
ang
es r
eco
mm
end
ed f
or
the
mat
erni
ty s
ervi
ce m
od
el in
clud
ing
:
-P
rovi
din
g g
uid
ance
fo
r he
alth
y w
eig
ht g
ain
dur
ing
pre
gna
ncy;
fo
r re
duc
tio
n in
inci
den
ce o
f in
app
rop
riat
e w
eig
ht g
ain
in p
reg
nanc
y, a
dvi
ce t
o w
om
an o
n w
eig
ht m
anag
emen
t p
rio
r to
and
dur
ing
pre
gna
ncy
and
po
st-p
artu
m
-M
oni
tor
the
imp
lem
enta
tio
n o
f al
l rec
om
men
dat
ions
of
the
nati
ona
l G
esta
tio
nal D
iab
etes
gui
del
ines
fo
r sc
reen
ing
and
dia
gno
sis
in p
reg
nanc
y an
d
to im
pro
ve n
eona
tal a
nd m
ater
nal o
utco
mes
-O
ffer
ing
Lea
d M
ater
nity
Car
ers
of
wo
men
wit
h, o
r at
ris
k o
f, g
esta
tio
nal
dia
bet
es o
ngo
ing
ed
ucat
ion
to in
crea
se t
he u
pta
ke o
f re
ferr
als
to t
he G
Rx
init
iati
ve.
Red
ucin
g U
nint
end
ed T
eena
ge
Pre
gna
ncie
s
(see
sec
tio
n 2B
.1.3
.1)
• T
he B
OP
DH
B w
ill c
olla
bo
rate
on
an in
teg
rate
d a
pp
roac
h b
etw
een
seco
ndar
y an
d
pri
mar
y se
rvic
es t
o p
rovi
de
acce
ss t
o f
und
ed lo
ng t
erm
co
ntra
cep
tio
n to
tee
nag
e w
om
en
• T
he B
OP
DH
B w
ill r
evie
w c
om
mun
icat
ion
po
licie
s fo
r en
gag
emen
t w
ith
soci
al
med
ia t
o im
pro
ve c
om
mun
icat
ion
wit
h yo
ung
peo
ple
and
pro
mo
te b
ette
r ac
cess
to
ed
ucat
ion,
co
ntra
cep
tio
n an
d b
ette
r p
aren
ting
.
Pro
ject
rep
ort
s o
n p
rog
ress
ag
ains
t ac
tio
ns w
ill b
e o
n a
qua
rter
ly b
asis
.
A Q
uart
er 4
co
nfirm
atio
n an
d
exce
pti
on
rep
ort
ag
ains
t th
e ac
tio
ns
iden
tifi
ed in
the
pla
n.
64 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Co
ntin
uity
o
f P
rim
ary
Mat
erni
ty C
are
Mat
erni
ty Q
ualit
y an
d S
afet
y P
rog
ram
me
(MQ
SP)
• T
he B
OP
DH
B w
ill u
pd
ate
its
loca
l MQ
SP
wo
rk p
lan
and
fee
d in
pri
ori
ty is
sues
to
th
e M
inis
try
of
Hea
lth’
s na
tio
nal p
lan,
incl
udin
g o
ngo
ing
rep
ort
ing
of
per
form
ance
m
oni
tori
ng.
• T
he M
QS
P G
over
nanc
e G
roup
will
co
ntin
ue t
o a
udit
ag
ains
t th
e N
Z M
ater
nity
Clin
ical
In
dic
ato
rs a
nd im
ple
men
t a
pla
n o
f lo
cal a
ctio
ns f
or
any
vari
ance
s id
enti
fied
.
• T
he B
OP
DH
B w
ill e
stab
lish
a re
ferr
al p
athw
ay f
or
mid
wiv
es, u
sing
the
Bay
Nav
igat
or
pla
tfo
rm, t
o im
pro
ve a
cces
s to
mat
erna
l men
tal h
ealt
h co
nsul
t an
d li
aiso
n.
• T
he B
OP
DH
B’s
Sm
oke
-fre
e M
idw
ife
will
imp
lem
ent
pro
ject
rec
om
men
dat
ions
to
re
duc
e th
e ra
te o
f p
ost
-nat
al s
mo
king
(w
ithi
n 2
wee
ks)
for
wo
men
.
• T
he B
OP
DH
B w
ill r
elea
se a
n el
ectr
oni
c co
mm
unic
atio
n ne
wsl
ette
r fo
r m
ater
nal a
nd
child
hea
lth
ever
y tw
o m
ont
hs, f
or
imp
rove
d c
om
mun
icat
ion
bet
wee
n se
rvic
es f
or
loca
l, re
gio
nal a
nd n
atio
nal m
essa
ges
.
• T
he B
OP
DH
B w
ill p
rovi
de
acti
ve c
ons
umer
ad
vice
ab
out
hav
ing
a b
aby
on
its
web
site
and
incl
ude
links
to
Bay
Nav
igat
or
and
oth
er r
elev
ant
site
s.
95%
of
pre
gna
nt w
om
en r
ecei
ve
cont
inui
ty o
f p
rim
ary
mat
erni
ty c
are
thro
ugh
a co
mm
unit
y o
r D
HB
LM
C.
Num
ber
of
refe
rral
s fr
om
mid
wiv
es a
nd
num
ber
of
pho
ne c
ons
ult
liais
ons
Six
mo
nthl
y re
po
rts
will
be
sub
mit
ted
to
Min
istr
y
Pro
gre
ss a
gai
nst
acti
ons
will
be
rep
ort
ed q
uart
erly
Full
and
exc
lusi
ve b
reas
tfee
din
g r
ates
at
6 w
eeks
, 3 m
ont
hs, a
nd 6
mo
nths
• To
ach
ieve
sus
tain
able
and
eq
uity
imp
rove
men
ts in
bre
astf
eed
ing
rat
es f
or
Māo
ri
and
no
n-M
āori
, a s
take
hold
ers
foru
m w
ill b
e es
tab
lishe
d in
the
wes
tern
Bay
of
Ple
nty.
The
fo
rum
will
dev
elo
p a
wo
rk p
lan
to a
ctio
n in
nova
tio
ns a
nd in
itia
tive
s su
ch
as t
hose
imp
lem
ente
d t
hro
ugh
the
Eas
tern
Bay
Co
alit
ion
and
dev
elo
ped
by
the
reg
iona
l act
ion
pla
ns.
• T
he B
OP
DH
B w
ill w
ork
wit
h an
d s
upp
ort
the
dev
elo
pm
ent
of
a M
idla
nd
bre
astf
eed
ing
hea
lth
need
s an
alys
is t
o in
form
fut
ure
Mid
land
Mat
erni
ty A
ctio
n G
roup
wo
rk p
lans
and
pri
ori
tisa
tio
n o
f eff
ort
s to
incr
ease
rat
es a
nd d
urat
ion
of
bre
astf
eed
ing
.
• T
he B
OP
DH
B w
ill e
xplo
re o
pp
ort
unit
ies
for
a su
stai
nab
le c
om
mun
ity
lact
atio
n se
rvic
e to
mee
t d
eman
d f
rom
wo
men
nee
din
g s
upp
ort
at
the
com
mun
ity
leve
l.
• A
lso
ref
er t
o t
he M
aori
Hea
lth
Pla
n ac
tio
ns f
or
imp
rovi
ng b
reas
tfee
din
g a
mo
ng M
āori
w
om
en.
Māo
ri in
fant
s w
ill h
ave
atta
ined
b
reas
tfee
din
g r
ates
co
nsis
tent
wit
h th
e ag
e-re
late
d t
arg
ets
set
by
the
Min
istr
y o
f H
ealt
h in
the
Wel
l Chi
ld T
amar
iki O
ra
Qua
lity
Imp
rove
men
t F
ram
ewo
rk.⁸
• 6
8% a
t 6
wee
ks (
full
or
excl
usiv
e)
• 54
% a
t 3
mo
nths
(fu
ll o
r ex
clus
ive)
• 59
% a
t 6
mo
nths
(fu
ll, e
xclu
sive
, o
r p
arti
al)
⁸ "T
he W
ell C
hild
/ T
amar
iki O
ra Q
ualit
y Im
pro
vem
ent
Fra
mew
ork
." 2
013
. 12
Mar
. 20
14 <
http
://w
ww
.hea
lth.
gov
t.nz
/pub
licat
ion/
wel
l-ch
ild-t
amar
iki-
ora
-qua
lity-
imp
rove
men
t-fr
amew
ork
>
65
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Co
ntin
uity
o
f P
rim
ary
Mat
erni
ty C
are
Hea
lthy
Pre
gna
ncy
Bay
Nav
igat
or
• To
i Te
Ora
will
pro
mo
te a
cces
s an
d u
se o
f th
e B
ay N
avig
ato
r w
ebsi
te a
s a
loca
l se
rvic
e d
irec
tory
fo
r he
alth
y p
reg
nanc
ies
and
a s
ervi
ce r
efer
ral d
irec
tory
fo
r he
alth
p
rofe
ssio
nals
.
Pri
mar
y B
irth
ing
• Th
e B
OP
DH
B w
ill c
ont
inue
to
mo
nito
r p
rim
ary
bir
thin
g s
ervi
ces
to b
ette
r un
der
stan
d
utili
sati
on
and
fut
ure
serv
ice
dem
and
, inc
lud
ing
imp
acts
on
mat
erni
ty s
ervi
ces
pro
vid
ed b
y Ta
uran
ga
Ho
spit
al.
• Th
e B
OP
DH
B w
ill s
upp
ort
pri
mar
y b
irth
ing
to
incr
ease
the
BO
PD
HB
rat
es o
f no
rmal
va
gin
al d
eliv
ery.
Imm
unis
atio
n (s
ee s
ecti
on 2
B.1.
3.2)
Safe
Sle
epin
g –
see
act
ions
in t
he M
aori
Hea
lth
Pla
n
All
pri
mar
y ca
re in
the
BO
PD
HB
is
pro
vid
ed b
y Le
ad M
ater
nity
Car
ers
(LM
C).
All
LMC
s ha
ve a
cces
s to
th
e m
ater
nity
fac
iliti
es in
Tau
rang
a,
Wha
kata
ne a
nd O
po
tiki
and
Bet
hleh
em
via
an a
cces
s ag
reem
ent.
Imp
lem
enti
ng
the
Chi
ld a
nd
Yout
h an
d
Stra
teg
y -
Inte
gra
tio
n
CY
SA
• C
YSA
will
set
up
an
inte
rag
ency
mec
hani
sm t
o m
oni
tor
po
licie
s an
d s
ervi
ce d
eliv
ery
mo
del
s to
ens
ure
that
the
y ar
e co
here
nt a
nd c
ont
rib
ute
to a
n in
teg
rate
d a
pp
roac
h to
su
pp
ort
ing
pre
gna
nt w
om
en, c
hild
ren
and
yo
ung
peo
ple
.
• C
YSA
will
uti
lise
its
clin
ical
and
cro
ss s
ecto
r m
emb
ersh
ip t
o e
nsur
e th
at m
od
els
of
care
are
evi
den
ce-b
ased
or
bas
ed o
n p
rom
isin
g p
ract
ices
and
are
fit-
for-
pur
po
se.
Six
mo
nth
CY
SA r
epo
rt o
n p
rog
ress
B4
Sch
oo
l C
heck
s (B
4SC
)
B4
SC s
ervi
ces
mee
t ta
rget
s p
lann
ed
• C
CY
HS
who
pro
vid
e an
d c
o-o
rdin
ate
the
B4
SC
ser
vice
will
tar
get
per
form
ance
im
pro
vem
ent
mea
sure
s to
ens
ure
child
po
pul
atio
n co
vera
ge
of
B4
SC
ser
vice
s.
• Th
e B
OP
DH
B d
istr
ict
stee
ring
gro
up f
or
child
hoo
d o
bes
ity
pre
vent
ion,
red
ucti
on
and
re
ferr
al t
o in
terv
enti
on
serv
ices
will
ass
ist
mee
ting
the
tar
get
thr
oug
h im
ple
men
tati
on
of
serv
ice
pat
hway
s, d
ata
man
agem
ent
colle
ctio
n an
d r
evie
w a
nd p
lann
ing
fo
r fu
ture
d
evel
op
men
t (s
ee a
lso
Rai
sing
Hea
lthy
Kid
s se
ctio
n 2B
.1.4
.2).
90
% o
f fo
ur-y
ear-
old
s re
ceiv
e a
B4
S
cho
ol C
heck
, inc
lud
ing
90
% o
f M
āori
an
d P
acifi
c ch
ildre
n an
d c
hild
ren
livin
g
in a
reas
of
hig
h d
epri
vati
on.
Hea
lth
targ
et: B
y D
ecem
ber
20
17,
95%
of
obes
e ch
ildre
n id
enti
fied
in
the
Bef
ore
Scho
ol C
heck
(B
4SC
) p
rog
ram
me
will
be
refe
rred
to
a he
alth
p
rofe
ssio
nal f
or c
linic
al a
sses
smen
t an
d fa
mily
bas
ed n
utri
tion
, act
ivit
y an
d li
fest
yle
inte
rven
tion
s. R
epor
ted
q
uart
erly
.
95%
of
Mao
ri c
hild
ren
iden
tifi
ed in
B
4S
C c
heck
s ar
e o
ffer
ed r
efer
ral t
o
clin
ical
ass
essm
ent
and
inte
rven
tio
ns
Qua
rter
ly t
arg
et r
epo
rts
fro
m B
4S
C
dat
abas
e
66 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Wel
lchi
ld/
Tam
arik
i Ora
(W
CTO
) as
sist
s co
ntin
uity
of
child
car
e
WC
TO Q
ualit
y in
dic
ato
rs/l
oca
l pro
ject
gro
up f
or
sust
aina
ble
cha
nge
• T
he B
OP
DH
B w
ill c
ont
inue
to
wo
rk w
ith
and
sup
po
rt t
he r
egio
nal M
idla
nd W
CTO
Q
ualit
y Im
pro
vem
ent
pro
ject
thr
oug
h lo
cal l
ead
ersh
ip a
nd s
upp
ort
fro
m C
YS
A
• T
he lo
cal B
OP
pro
vid
er w
ork
ing
gro
up w
ill c
ont
inue
to
mee
t an
d c
olla
bo
rate
fo
r sh
ared
imp
lem
enta
tio
n o
f su
stai
nab
le q
ualit
y im
pro
vem
ents
at
the
pro
vid
er s
ervi
ce
leve
l, as
out
lined
wit
hin
the
Acc
ess
Ind
icat
ors
iden
tifi
ed n
atio
nally
thr
oug
h th
e M
inis
try
of
Hea
lth,
(b
road
ly c
over
ing
enr
olm
ent,
imm
unis
atio
n an
d c
ore
WC
TO
chec
ks)
• T
he B
OP
DH
B w
ill w
ork
wit
h g
ener
al p
ract
itio
ner
pra
ctic
es.
Rep
ort
ing
qua
rter
ly
Ora
l hea
lth,
ch
ildre
n an
d
ado
lesc
ence
; re
duc
ed
ineq
uiti
es
bet
wee
n M
āori
an
d n
on-
Māo
ri
The
BO
PD
HB
will
wo
rk w
ith
and
sup
po
rt M
idla
nd R
egio
nal a
nd P
ublic
Hea
lth
init
iati
ves
for
imp
rove
men
t in
ora
l hea
lth
for
child
ren
and
ad
ole
scen
ts a
s fo
llow
s:
• T
hro
ugh
sup
po
rt f
or
the
Chi
ld H
ealt
h A
ctio
n G
roup
str
ateg
ic p
lan,
in p
arti
cula
r im
pro
vem
ents
to
acc
ess
and
ass
essm
ent/
exam
inat
ion
for
child
ren,
and
wo
men
d
urin
g p
reg
nanc
y
• T
hro
ugh
ong
oin
g s
upp
ort
fo
r o
ral h
ealt
h p
reve
ntio
n an
d p
rom
oti
on
of
init
iati
ves
that
red
uce
dec
ay a
nd r
emov
al o
f te
eth
for
child
ren,
incl
udin
g r
educ
ed a
vaila
bili
ty
of
sug
ar s
wee
tene
d b
ever
ages
, im
pro
ved
nut
riti
on
info
rmat
ion
and
par
tner
ship
s b
etw
een
den
tal p
rovi
der
s an
d lo
cal s
cho
ols
(S
ee T
oi T
e O
ra’s
Ann
ual P
lan
2016
/17)
• T
hro
ugh
mo
nito
ring
ser
vice
per
form
ance
and
pat
ient
out
com
es o
f th
e C
om
bin
ed
Den
tal A
gre
emen
t (C
DA
) se
rvic
e w
ith
loca
l den
tist
s to
ens
ure
cove
rag
e an
d q
ualit
y se
rvic
es f
or
ado
lesc
ents
in r
esp
ons
e to
the
nat
iona
l rev
iew
of
the
CD
A a
gre
emen
t.
Imp
rove
men
t in
pat
ient
ora
l hea
lth
stat
us o
utco
me
mea
sure
s fo
r ch
ildre
n an
d a
do
lesc
ents
.
Red
uced
den
tal c
arie
s ra
tes
amo
ng 5
ye
ar o
lds
and
yea
r 8
chi
ldre
n
67
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Red
uced
den
tal
cari
es r
ates
am
ong
5 y
ear
old
s an
d y
ear
8 ch
ildre
n
Reg
iona
l and
loca
l DH
B r
evie
w o
f O
ral H
ealt
h se
rvic
e co
vera
ge
• T
he B
OP
DH
B c
om
mun
ity
ora
l hea
lth
serv
ice
will
und
erta
ke a
rev
iew
of
serv
ice
per
form
ance
and
out
com
e m
easu
res,
incl
udin
g in
form
atio
n o
n ut
ilisa
tio
n an
d
dem
and
, fo
r th
e B
OP
DH
B p
op
ulat
ion
to p
lan
for
po
tent
ial e
ffici
ency
and
sus
tain
able
se
rvic
e co
vera
ge
of
scho
ol a
ged
chi
ldre
n.
• T
he B
OP
DH
B w
ill im
ple
men
t ch
ang
es t
o a
chie
ve t
he r
equi
red
incr
ease
in
exam
inat
ions
by
den
tal t
hera
pis
ts t
hat
also
sup
po
rt im
pro
ved
cov
erag
e o
f M
āori
ch
ildre
n w
ithi
n M
āori
Hea
lth
Pla
n ta
rget
ed a
ctio
n.
• T
he B
OP
DH
B w
ill u
se o
utco
me
mea
sure
s an
d lo
cal p
erfo
rman
ce d
ata
in t
he r
evie
w
of
alte
rnat
ive
serv
ice
mo
del
s to
mak
e it
mo
re c
onv
enie
nt f
or
fam
ilies
/whā
nau
to
acce
ss o
ral h
ealt
h se
rvic
es a
nd a
dd
ress
the
nee
ds
of
hig
h ne
eds
and
vul
nera
ble
p
op
ulat
ions
.
• T
he B
OP
DH
B w
ill im
ple
men
t o
pp
ort
unis
tic
serv
ice
inno
vati
ons
, suc
h as
flex
ible
clin
ic
hour
s, o
ut o
f no
rmal
ho
urs
incl
udin
g s
cho
ol h
olid
ay p
erio
ds,
to
cap
ture
chi
ldre
n cu
rren
tly
not
atte
ndin
g a
pp
oin
tmen
ts.
• T
he B
OP
DH
B w
ill d
evel
op
str
ong
er c
om
mun
ity
links
thr
oug
h co
llab
ora
tio
n w
ith
acti
ve f
amily
ser
vice
s su
ch a
s W
CTO
and
Whā
nau
Ora
to
rea
ch c
hild
ren
req
uiri
ng
trea
tmen
t an
d p
rom
ote
ora
l hea
lth.
The
BO
PD
HB
will
mo
nito
r d
enta
l clin
ic e
nro
lmen
t p
erfo
rman
ce o
n a
mo
nthl
y b
asis
wit
hin
the
BO
PD
HB
Māo
ri H
ealt
h P
lann
ing
and
Fun
din
g t
eam
and
via
the
BO
PD
HB
Fun
din
g a
nd
Pla
nnin
g o
ral h
ealt
h ch
amp
ion
to c
om
par
e an
d c
ont
rast
eng
agem
ent
wit
h se
rvic
es f
or
ora
l hea
lth
care
.
95%
of
Māo
ri p
resc
hoo
l chi
ldre
n w
ill b
e en
rolle
d in
a d
enta
l clin
ic.
PP
11: I
ncre
ase
in M
āori
chi
ldre
n ca
ries
fr
ee a
t 5
year
s
Pro
gre
ss a
gai
nst
acti
ons
will
be
rep
ort
ed o
n a
qua
rter
ly b
asis
Dev
elo
p a
n im
pro
vem
ent
pla
n fo
r ch
ildho
od
re
spir
ato
ry
serv
ices
The
Wai
kato
DH
B w
ill w
ork
join
tly
wit
h M
idla
nd D
HB
s an
d M
idla
nd P
HO
s to
dev
elo
p a
nd
imp
lem
ent
an I
mp
rove
men
t P
lan
for
child
hoo
d r
esp
irat
ory
co
ndit
ions
.Im
pro
vem
ent
Pla
n d
evel
op
ed w
ith
Mid
land
DH
Bs
and
PH
Os
by
31
Dec
emb
er 2
016
. Im
ple
men
tati
on
will
b
e re
po
rted
on
in J
une
2017
.
68 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Māo
ri H
ealt
h P
lan
Act
ions
(fo
r fu
rthe
r in
form
atio
n re
fer
to t
he M
āori
Hea
lth
Pla
n)
Full
and
ex
clus
ive
bre
astf
eed
ing
ra
tes
at 6
wee
ks,
3 m
ont
hs, a
nd 6
m
ont
hs
The
Bre
astf
eed
ing
Fo
rum
in t
he W
este
rn B
ay o
f P
lent
y w
ill b
e m
eeti
ng r
egul
arly
and
ha
ve a
gre
ed o
n m
akeu
p o
f at
tend
ees
and
Ter
ms
of
Ref
eren
ce. K
ey a
ctiv
itie
s o
f th
is g
roup
to
incl
ude
a st
ock
take
of
bre
astf
eed
ing
pro
mo
tio
n an
d s
upp
ort
cur
rent
ly a
vaila
ble
to
co
nsum
ers,
dis
cuss
tre
nds
whe
re d
eclin
e is
evi
den
t, a
nd s
trat
egis
e fo
r im
pro
vem
ent.
Thi
s g
roup
will
hav
e re
pre
sent
atio
n at
affi
liate
d p
roje
cts
and
gro
ups
in t
he B
OP
DH
B in
clud
ing
th
e To
i Te
Ora
ob
esit
y st
eeri
ng g
roup
and
the
Mat
erni
ty S
afet
y an
d Q
ualit
y G
over
nanc
e G
roup
.
Mo
nthl
y m
eeti
ngs
will
eva
luat
e b
reas
tfee
din
g r
ates
fo
r M
āori
and
tre
nds
occ
urri
ng.
Thi
s fo
rum
will
als
o p
rovi
de
sup
po
rt f
or
Bab
y F
rien
dly
Ho
spit
al In
itia
tive
(B
FH
I) in
B
OP
DH
B H
osp
ital
s an
d c
om
mun
ity
even
ts s
uch
as T
he B
ig L
atch
. Thi
s fo
rum
will
eva
luat
e th
e B
aby
Fri
end
ly C
om
mun
ity
Init
iati
ve f
or
rele
vanc
e to
thi
s co
mm
unit
y (B
FC
I) a
nd B
FH
I m
aint
enan
ce a
s a
univ
ersa
l act
ivit
y.
The
Bre
astf
eed
ing
Fo
rum
will
wo
rk in
co
llab
ora
tio
n w
ith
Māo
ri H
ealt
h, D
HB
, PH
O, L
MC
an
d W
CTO
pro
vid
ers
to p
rovi
de
pla
nnin
g f
or
a se
rvic
e su
itab
le f
or
Whā
nau
Acc
ess
to
rece
ive
imp
rove
d s
upp
ort
and
ed
ucat
ion
to in
crea
se b
reas
tfee
din
g r
ates
.
-
Thi
s is
env
isag
ed a
s a
targ
eted
ho
me-
visi
t se
rvic
e w
here
Mar
ae-b
ased
sup
po
rt c
oul
d
also
be
succ
essf
ul, a
s ha
s b
een
imp
lem
ente
d in
Lak
es D
HB
. Cur
rent
dat
a sh
ow
s in
equa
lity
wit
h th
e ea
rlie
r ce
ssat
ion
of
bre
astf
eed
ing
fro
m M
āori
clie
nts
at t
he 3
-mo
nth
age
ban
d
as c
om
par
ed w
ith
oth
er e
thni
citi
es. T
his
has
bee
n id
enti
fied
as
an in
crea
sing
tre
nd a
cro
ss
the
pas
t th
ree
qua
rter
s. T
ota
l po
pul
atio
n ha
s ex
ceed
ed t
he c
urre
nt t
arg
et o
f 6
0%
at
each
q
uart
er.
-
Ens
ure
pat
hway
s ar
e d
evel
op
ed f
or
heal
th p
rofe
ssio
nals
and
clie
nts
to a
cces
s ti
mel
y la
ctat
ion
serv
ices
.
-
Eva
luat
e ne
ed f
or
incr
ease
d la
ctat
ion
serv
ice
follo
win
g s
tock
take
of
curr
ent
leve
l of
serv
ice
-
If n
eed
is a
gre
ed u
po
n, p
rog
ress
to
bus
ines
s p
lann
ing
.
Wel
l chi
ld p
rovi
der
s to
bui
ld o
n ca
pac
ity
and
cap
abili
ty o
f ev
iden
ce b
ased
lact
atio
n su
pp
ort
. Ass
ess
WC
TO A
ctiv
ity
to s
upp
ort
Bre
astf
eed
ing
sup
po
rt t
hro
ugh
mea
suri
ng
per
form
ance
thr
oug
h ca
re d
eliv
ery
com
po
nent
s fr
om
ind
ivid
ual w
ell c
hild
pra
ctit
ione
rs
for
thei
r ca
selo
ad. E
valu
ate
use
of
Mam
a A
roha
tal
k ca
rds
wit
hin
WC
TO e
nvir
onm
ent,
as
sess
fo
r ne
ed o
f re
fres
her
trai
ning
and
pra
ctic
e d
evel
op
men
t.
Mo
nito
r th
e b
reas
tfee
din
g in
dic
ato
r o
n a
qua
rter
ly b
asis
thr
oug
h th
e M
āori
Hea
lth
Pla
n S
teer
ing
Gro
up.
69
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Ora
l hea
lth
A 9
5% e
nro
lmen
t ra
te f
or
pre
scho
ol M
āori
by
31 D
ecem
ber
20
16 w
ill b
e ac
hiev
ed b
y:
• C
om
men
cing
a d
ata
mat
chin
g p
roje
ct b
etw
een
July
-Sep
tem
ber
20
16 t
o m
atch
clie
nt
dat
a b
etw
een
NIR
and
Tit
aniu
m t
hro
ugh
BO
PD
HB
Dat
a In
telli
gen
ce S
ervi
ce. T
his
will
id
enti
fy c
hild
ren
not
enro
lled
Co
mm
unit
y D
enta
l Ser
vice
s (C
DS
).
• C
DS
to
co
mm
ence
co
ntac
ting
the
se f
amili
es o
f no
n-en
rolle
d c
hild
ren
by
leve
rag
ing
an
d u
tilis
ing
the
exi
stin
g n
etw
ork
s o
f N
GO
pro
vid
ers,
Wel
lchi
ld a
nd H
auo
ra M
āori
in
the
BO
PD
HB
reg
ion
fro
m O
cto
ber
20
16.
• C
ont
inue
to
wo
rk w
ith
Māo
ri R
egio
nal H
ealt
h S
ervi
ces
to h
ave
gre
ater
rea
ch in
to
com
mun
itie
s th
roug
h th
e C
DS
Ora
l Hea
lth
Pro
mo
tio
n Te
am. T
arg
et r
egio
ns w
ill b
e th
e E
ast
Co
ast
fro
m O
po
tiki
– W
hang
apar
aoa
and
Mur
upar
a d
ue t
o r
ural
ity,
iso
lati
on
and
dep
riva
tio
n. T
he a
im w
ill b
e to
del
iver
“lif
t th
e lip
tra
inin
g”
for
the
und
er 5
yr o
lds
as a
n ea
rly
inte
rven
tio
n to
ol t
o K
aup
apa
Māo
ri O
rgan
isat
ions
, Mar
ae a
nd K
oha
nga/
Kur
a. T
he O
ral H
ealt
h p
rom
oti
on
team
will
als
o d
eliv
er h
ealt
hy c
oo
king
and
ora
l he
alth
nut
riti
on
pro
gra
mm
es w
ithi
n th
ese
sett
ing
s. T
hese
init
iati
ves
will
be
del
iver
ed
bet
wee
n Ju
ly 2
016
and
Mar
ch 2
017
.
• C
ont
inue
to
tra
ck r
efer
ral s
our
ces
for
pre
-enr
olm
ent
req
uest
s fr
om
Jul
y 20
16 a
nd t
o
revi
ew t
his
info
rmat
ion
mo
nthl
y to
det
erm
ine
whe
re a
dd
itio
nal f
ocu
s ne
eds
to o
ccur
.
The
Ora
l Hea
lth
Pro
mo
tio
n te
am is
to
dev
elo
p t
he t
rain
the
tra
in p
rog
ram
me
for
ora
l he
alth
pro
mo
tio
n to
EC
C’s
into
a r
eso
urce
fo
r K
oha
nga
Reo
tha
t is
tra
nsla
ted
into
Te
Reo
b
y S
epte
mb
er 2
016
. Thi
s re
sour
ce is
to
be
used
:
• To
tra
in K
oha
nga
Reo
Kai
ako
(Te
ache
rs)
to d
eliv
er t
his
pro
gra
mm
e to
incr
ease
aw
aren
ess
of
go
od
ora
l hea
lth
nutr
itio
n an
d p
ract
ices
fo
r th
e ch
ildre
n an
d t
heir
fa
mili
es. P
rom
oti
on
and
Tra
inin
g t
o c
om
men
ce f
rom
Oct
ob
er 2
016
.
• To
ena
ble
Te
Ko
hang
a R
eo t
o a
do
pt
furt
her
go
od
ora
l po
licie
s an
d p
ract
ices
bas
ed
on
this
pro
gra
mm
e an
d f
or
this
to
be
ong
oin
g.
• To
wo
rk c
olla
bo
rati
on
wit
h K
oha
nga
Reo
to
gai
n m
ore
par
tici
pat
ion
in W
orl
d O
ral
Hea
lth
Day
(M
arch
) an
d N
atio
nal O
ral H
ealt
h D
ay (
Nov
emb
er)
each
yea
r.
• O
ral H
ealt
h P
rom
oti
on
Team
to
mea
sure
par
tici
pat
ion
and
eff
ecti
vene
ss o
f th
is
pro
gra
mm
e b
y 30
th J
une
2017
.
Mo
nito
r d
enta
l clin
ic e
nro
lmen
t p
erfo
rman
ce o
n a
mo
nthl
y b
asis
wit
hin
the
BO
PD
HB
M
āori
Hea
lth
Pla
nnin
g a
nd F
und
ing
tea
m a
nd v
ia t
he B
OP
DH
B F
und
ing
and
Pla
nnin
g o
ral
heal
th c
ham
pio
n.
Mo
nito
r d
enta
l clin
ic e
nro
lmen
t p
erfo
rman
ce o
n a
qua
rter
ly b
asis
thr
oug
h th
e M
āori
H
ealt
h P
lan
Ste
erin
g G
roup
.
70 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.4 L
ong
Ter
m C
ond
itio
ns –
Pre
vent
ion,
Iden
tifi
cati
on
and
Man
agem
ent
Long
ter
m c
ond
itio
ns a
re o
ngo
ing
, lo
ng t
erm
or
recu
rrin
g c
ond
itio
ns.
The
pre
vale
nce
of
long
ter
m c
ond
itio
ns is
incr
easi
ng c
ausi
ng
pre
mat
ure
mo
rtal
ity
and
mo
rbid
ity.
Māo
ri a
nd P
acifi
c p
eop
le, p
eop
le li
ving
in lo
w s
oci
oec
ono
mic
cir
cum
stan
ces,
peo
ple
wit
h d
isab
iliti
es
and
peo
ple
wit
h m
enta
l hea
lth
and
ad
dic
tio
n is
sues
are
dis
pro
po
rtio
nate
ly a
ffec
ted
by
som
e lo
ng t
em c
ond
itio
ns, w
ith
a m
ore
sig
nifi
cant
im
pac
t fr
om
ill h
ealt
h an
d e
arlie
r m
ort
alit
y. T
his
sect
ion
sets
out
ho
w t
he B
OP
DH
B is
ad
apti
ng it
s se
rvic
es t
o f
ocu
s o
n w
elln
ess
and
p
reve
ntio
n, e
arly
iden
tifi
cati
on,
and
inte
gra
ting
man
agem
ent
and
tre
atm
ent
in c
om
mun
ity-
bas
ed s
ervi
ces.
It d
emo
nstr
ates
the
inte
gra
tio
n b
etw
een
the
BO
PD
HB
and
To
i Te
Ora
Pub
lic H
ealt
h S
ervi
ce o
n p
reve
ntin
g, i
den
tify
ing
and
man
agin
g lo
ng t
erm
co
ndit
ions
and
the
fo
cus
on
colla
bo
rati
on
wit
h lo
cal c
ross
sec
tor
par
tner
org
anis
atio
ns t
o s
upp
ort
the
pre
vent
ion
of
long
ter
m c
ond
itio
ns f
or
the
BO
P p
op
ulat
ion.
2B.1
.4.1
Hea
lthy
Fam
ilies
NZ
Hea
lthy
Fam
ilies
New
Zea
land
is a
flag
ship
Gov
ernm
ent
init
iati
ve t
hat
aim
s to
imp
rove
peo
ple
’s h
ealt
h w
here
the
y liv
e, le
arn,
wo
rk a
nd p
lay
in o
rder
to
pre
vent
chr
oni
c d
isea
se.
The
BO
PD
HB
is s
upp
ort
ing
thi
s g
oal
as
follo
ws.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Hea
lthy
Fam
ilies
N
Z
• T
he B
OP
DH
B w
ill c
ont
inue
on
the
Hea
lthy
Fam
ilies
Eas
t C
ape
Gov
erna
nce
Gro
up
rep
rese
ntin
g b
oth
BO
P a
nd T
aira
whi
ti D
HB
s th
roug
h it
s P
ort
folio
Man
ager
, P
lann
ing
and
Fun
din
g, P
op
ulat
ion
Hea
lth.
Thi
s w
ill p
rovi
de
linka
ges
bet
wee
n D
HB
g
over
nanc
e an
d e
xecu
tive
fun
ctio
ns a
nd t
hose
of
oth
er p
artn
ers
such
as
loca
l au
tho
riti
es,
PH
Os,
Reg
iona
l Sp
ort
s Tr
usts
, pri
vate
bus
ines
ses,
and
iwi r
unan
ga
and
ha
uora
gro
ups.
• T
he B
OP
DH
B w
ill f
acili
tate
the
inte
gra
tio
n o
f p
hysi
cal a
ctiv
ity,
nut
riti
on,
to
bac
co
cont
rol a
nd a
lco
hol m
od
erat
ion
serv
ice
pro
gra
mm
es f
und
ed o
r d
eliv
ered
by
the
BO
PD
HB
in t
he O
po
tiki
Dis
tric
t.
• T
he B
OP
DH
B w
ill li
nk in
ter-
agen
cy p
lann
ing
and
net
wo
rkin
g g
roup
s in
the
BO
P f
or
tho
se s
ervi
ce a
reas
to
the
Hea
lthy
Fam
ilies
NZ
init
iati
ve.
• To
i Te
Ora
-Pub
lic H
ealt
h S
ervi
ce w
ill in
teg
rate
its
sett
ing
-bas
ed p
rog
ram
mes
suc
h as
H
ealt
h P
rom
oti
ng S
cho
ols
, Wo
rk W
ell,
Hap
u ha
uora
, and
Bui
ldin
g B
lock
s fo
r U
nder
5’
s, a
nd it
s re
gul
ato
ry, h
ealt
hy p
ublic
po
licy,
and
co
mm
unit
y d
evel
op
men
t w
ork
wit
h b
oth
the
Hea
lthy
Fam
ilies
Eas
t C
ape
and
Hea
lthy
Fam
ilies
Ro
toru
a in
itia
tive
s.
• T
he B
OP
DH
B w
ill id
enti
fy o
pp
ort
unit
ies
to m
ake
syst
em c
hang
es t
hro
ugh
eng
agem
ent
wit
h th
e p
hila
nthr
op
ic s
ecto
r, p
riva
te b
usin
esse
s, t
he f
oo
d a
nd
ente
rtai
nmen
t in
dus
trie
s, a
nd o
ther
sec
tors
to
ad
dre
ss w
hole
po
pul
atio
ns a
t sc
ale.
Num
ber
of
Gov
erna
nce
Gro
up
mee
ting
s at
tend
ed.
A Q
uart
er 4
co
nfirm
atio
n an
d
exce
pti
on
rep
ort
ag
ains
t th
e ex
amp
les
of
par
tici
pat
ion
iden
tifi
ed.
Num
ber
of
inte
r-ag
ency
link
ages
d
evel
op
ed w
ith
Hea
lthy
Fam
ilies
Eas
t C
ape
and
rep
ort
ed in
the
Qua
rter
4
confi
rmat
ion
and
exc
epti
on
rep
ort
.
Wo
rkin
g t
ow
ard
s To
i Te
Ora
’s s
trat
egic
g
oal
s to
: a)
red
uce
child
hoo
d o
bes
ity
by
1/3
in
10 y
ears
to
20
23; a
nd
b)
red
uce
the
pro
po
rtio
n o
f ye
ar 1
0
stud
ents
sm
oki
ng b
y 2/
3 in
five
yea
rs
to 2
018
.
71
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.4.2
Rai
sing
Hea
lthy
Kid
s
A n
ew h
ealt
h ta
rget
has
bee
n in
tro
duc
ed t
o s
upp
ort
the
pac
kag
e o
f in
itia
tive
s to
ens
ure
we
are
rais
ing
hea
lthy
kid
s.
The
tar
get
was
sel
ecte
d a
s th
e B
4S
C p
rog
ram
me
focu
ses
on
inte
rven
ing
in t
he e
arly
sta
ges
to
ens
ure
po
siti
ve, s
usta
ined
eff
ects
on
heal
th. T
he t
arg
et s
igna
ls t
he im
po
rtan
ce o
f eff
ecti
ve m
anag
emen
t o
f o
bes
ity
in c
hild
ren.
The
BO
PD
HB
is
sup
po
rtin
g t
he p
reve
ntio
n an
d m
anag
emen
t o
f o
bes
ity
in c
hild
ren
and
yo
ung
peo
ple
as
follo
ws.
Link
ages
• H
ealt
h Ta
rget
• To
i Te
Ora
’s A
nnua
l Pla
n 20
16/1
7 ta
rget
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Rai
sing
Hea
lthy
K
ids
• T
he B
OP
DH
B w
ill c
ont
inue
to
sho
w le
ader
ship
, and
will
del
iver
on
the
Rai
sing
H
ealt
hy K
ids
heal
th t
arg
et, a
nd id
enti
fy o
ther
ap
pro
pri
ate
acti
viti
es t
o h
elp
red
uce
the
inci
den
ce o
f o
bes
ity.
• C
YS
A in
clud
es c
hild
hoo
d o
bes
ity
wit
hin
its
gov
erna
nce
role
fo
r th
e C
hild
Yo
uth
Hea
lth
Wel
lbei
ng S
trat
egy
and
wo
rk p
lan
for
2016
/17.
Thi
s g
over
nanc
e ro
le is
an
app
roac
h th
at w
ill m
axim
ise
clin
ical
invo
lvem
ent
and
po
tent
ial c
ont
rib
utio
n fr
om
the
cr
oss
sec
tor
foru
m p
arti
cip
atio
n o
f M
inis
try
for
So
cial
Dev
elo
pm
ent,
Chi
ld, Y
out
h an
d
Fam
ily, a
nd M
inis
try
of
Ed
ucat
ion.
• T
he B
OP
DH
B w
ill a
lso
co
llab
ora
te w
ith
reg
iona
l pro
ject
pla
ns s
uch
as t
hose
fro
m
the
Mid
land
Mat
erni
ty A
ctio
n g
roup
and
Mid
land
Chi
ld H
ealt
h A
ctio
n g
roup
tha
t ha
ve n
ote
d c
hild
hoo
d o
bes
ity
wit
hin
thei
r 20
16/1
7 w
ork
pla
ns, s
o t
hat
an in
teg
rate
d
app
roac
h is
ach
ieve
d.
• T
he B
OP
DH
B w
ill f
orm
a w
ork
ing
gro
up o
f st
akeh
old
ers
for
info
rmat
ion
shar
ing
an
d c
om
mun
icat
ion
bet
wee
n se
rvic
es.
Thi
s is
to
ens
ure
an in
teg
rate
d a
pp
roac
h fo
r re
ferr
als
to a
sses
smen
t an
d s
ervi
ce in
terv
enti
on
that
has
a p
rim
ary
care
/PH
O f
ocu
s th
at in
clud
es in
-ser
vice
tra
inin
g f
or
stak
eho
lder
/pro
vid
ers.
• T
he B
OP
DH
B w
ill r
evie
w b
ase
line
BO
PD
HB
dat
a fo
r B
4S
C p
op
ulat
ion
wit
h ke
y st
akeh
old
ers.
Hea
lth
targ
et: B
y D
ecem
ber
20
17,
95%
of
ob
ese
child
ren
iden
tifi
ed in
th
e B
efo
re S
cho
ol C
heck
(B
4SC
) p
rog
ram
me
will
be
refe
rred
to
a
heal
th p
rofe
ssio
nal f
or
clin
ical
as
sess
men
t an
d f
amily
bas
ed
nutr
itio
n, a
ctiv
ity
and
life
styl
e in
terv
enti
ons
. R
epo
rted
qua
rter
ly.
72 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Rai
sing
Hea
lthy
K
ids
Targ
eted
Init
iati
ves:
• T
he w
ork
ing
gro
up w
ill d
evel
op
sp
ecifi
c lo
cal r
efer
ral p
athw
ays
for
Bay
Nav
igat
or
usin
g t
he e
xist
ing
Wei
ght
Man
agem
ent
Pat
hway
in P
rim
ary
Car
e as
a r
efer
ence
.
• T
he B
OP
DH
B w
ill d
evel
op
a m
oni
tori
ng t
oo
l fo
r o
ngo
ing
tra
ckin
g o
f re
ferr
als,
fo
r C
linic
al A
sses
smen
t an
d s
ervi
ce in
terv
enti
on.
(G
P/P
aed
iatr
icia
n; c
om
mun
ity
pro
vid
ers
such
as
Act
ive
fam
ilies
and
Kau
pap
a M
āori
pro
vid
er o
pti
ons
); in
clud
ing
ag
reei
ng lo
cal
out
com
es f
or
mo
nito
ring
to
ass
ist
in f
utur
e se
rvic
e d
evel
op
men
t.
• T
he B
OP
DH
B w
ill e
nsur
e a
clin
ical
ass
essm
ent
too
l is
imp
lem
ente
d w
ith
pro
toco
ls d
evel
op
ed f
or
info
rmat
ion
shar
ing
bet
wee
n re
ferr
ers,
incl
udin
g B
ay N
avig
ato
r an
d P
rim
ary
Car
e/G
P p
ract
ices
.
Incr
ease
d s
upp
ort
fo
r th
ose
at
risk
:
• T
he w
ork
ing
gro
up w
ill s
cop
e re
ferr
al p
athw
ays
to p
rovi
de
asse
ssm
ent
and
acc
ess
to n
utri
tio
n an
d p
hysi
cal a
ctiv
ity
pro
gra
mm
es
• T
he w
ork
ing
gro
up w
ill s
cop
e lo
cal d
eman
d f
or
clin
ical
ass
essm
ent
and
inte
rven
tio
n se
rvic
es, b
ased
on
the
B4
SC
dat
a; t
o
info
rm im
pro
ved
man
agem
ent
for
the
refe
rral
inte
rven
tio
n ra
te r
equi
red
to
mee
t th
e R
aisi
ng H
ealt
hy K
ids
heal
th t
arg
et.
• T
he w
ork
ing
gro
up w
ill p
rovi
de
gui
del
ines
info
rmat
ion
to f
amili
es/w
hāna
u an
d p
rovi
der
s fo
r; w
eig
ht m
anag
emen
t in
chi
ldre
n;
heal
thy
wei
ght
gai
n in
pre
gna
ncy;
Ges
tati
ona
l Dia
bet
es a
nd K
iwi s
po
rt o
pti
ons
.
73
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Rai
sing
Hea
lthy
K
ids
Bro
ad P
op
ulat
ion
Ap
pro
ache
s –
assi
stin
g h
ealt
hier
cho
ices
:
• T
he B
OP
DH
B w
ill c
ont
inue
to
ad
voca
te a
nd m
oni
tor
the
BO
PD
HB
’s S
ale
of
Fo
od
and
B
ever
ages
on
DH
B p
rem
ises
po
licy
and
wo
rk t
o in
clud
e a
pro
acti
ve p
olic
y o
n S
ugar
S
wee
tene
d B
ever
ages
in a
ll ag
reem
ents
fo
r ch
ild/y
out
h he
alth
ser
vice
s.
• T
he B
OP
DH
B w
ill w
ork
co
llab
ora
tive
ly w
ith
Toi T
e O
ra -
Pub
lic H
ealt
h S
ervi
ce t
o
sup
po
rt t
he im
ple
men
tati
on
of
thei
r ch
ildho
od
ob
esit
y p
reve
ntio
n st
rate
gy,
incl
udin
g
stra
teg
ic o
bje
ctiv
es t
o:
-im
pro
ve c
hild
ren’
s nu
trit
ion,
incl
udin
g t
he r
educ
tio
n o
f th
e co
nsum
pti
on
of
sug
ar s
wee
tene
d b
ever
ages
-im
pro
ve m
ater
nal a
nd in
fant
hea
lth,
incl
udin
g a
dd
ress
ing
mo
difi
able
ris
k fa
cto
rs f
or
child
hoo
d o
bes
ity
(thr
oug
h im
pro
ving
mat
erna
l nut
riti
on,
sm
oke
free
pre
gna
ncie
s, a
nd b
reas
tfee
din
g r
ates
)
-im
pro
ve c
hild
ren’
s p
hysi
cal a
ctiv
ity
(thr
oug
h in
crea
sing
act
ive
pla
y an
d a
ctiv
e tr
ansp
ort
, and
dec
reas
ing
scr
een
tim
e.
Key
mile
sto
nes
for
Rai
sing
Hea
lthy
Kid
s:
-Q
uart
er o
ne: S
teer
ing
gro
up e
stab
lishe
d, w
ork
pla
n co
mp
lete
d, r
evie
w o
f cu
rren
t se
rvic
es c
om
ple
ted
, dev
elo
pm
ent
of
child
hoo
d o
bes
ity
refe
rral
p
athw
ay c
om
ple
ted
, and
co
mm
unic
atio
n p
lan
dra
fted
.
-Q
uart
ers
two
and
thr
ee:
Chi
ldho
od
ob
esit
y re
ferr
al p
athw
ay is
co
mm
unic
ated
to
pro
vid
ers
to c
om
ply
wit
h re
ferr
al e
xpec
tati
ons
fo
r th
e ta
rget
and
th
e p
athw
ay is
pub
lishe
d o
n B
OP
DH
B’s
Bay
Nav
igat
or.
Ref
erra
l dat
a ac
kno
wle
dg
emen
ts a
re in
crea
sed
by
50%
by
the
end
of
qua
rter
tw
o.
A c
olle
ctio
n o
f su
cces
s m
easu
res
is d
evel
op
ed f
or
curr
ent
serv
ices
to
eva
luat
e su
cces
s o
f in
terv
enti
ons
, and
cur
rent
and
fut
ure
serv
ice
del
iver
y o
pti
ons
are
co
nso
lidat
ed.
In a
cco
rdan
ce w
ith
the
wo
rkp
lan,
pri
ori
ty p
reve
ntio
n ac
tivi
ties
im
ple
men
ted
at
the
po
pul
atio
n le
vel f
or
pub
lic h
ealt
h, t
o a
dd
ress
env
iro
nmen
t is
sues
; uti
lisin
g c
om
mun
icat
ion
stra
teg
ies.
-Q
uart
er F
our
and
20
17/1
8: I
niti
al a
ctiv
itie
s re
view
.
74 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.4.3
Liv
ing
Wel
l Wit
h D
iab
etes
Livi
ng W
ell w
ith
Dia
bet
es 2
015
-20
20 is
a p
lan
for
peo
ple
at
hig
h ri
sk o
f o
r liv
ing
wit
h d
iab
etes
. T
he f
ocu
s is
on
enha
ncin
g c
are
and
q
ualit
y o
f lif
e fo
r p
eop
le w
ith
dia
bet
es a
nd t
he f
oca
l po
int
of
care
rem
ains
in p
rim
ary
care
and
the
co
mm
unit
y se
ttin
g, t
his
is s
upp
ort
ed b
y in
teg
rate
d p
rim
ary
heal
th c
are
team
s an
d s
pec
ialis
t he
alth
ser
vice
s. T
he B
OP
DH
B is
imp
lem
enti
ng a
ctio
ns t
o s
upp
ort
the
del
iver
y o
f th
is
Pla
n as
fo
llow
s.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Livi
ng W
ell w
ith
Dia
bet
es
Pre
vent
hig
h ri
sk p
eop
le f
rom
dev
elo
pin
g d
iab
etes
:
The
Wes
tern
Bay
of
Ple
nty
Pri
mar
y H
ealt
h O
rgan
isat
ion
(WB
OP
PH
O)
will
:
• E
nsur
e b
ette
r in
teg
rati
on
of
CV
D s
elf-
man
agem
ent
gro
ups
and
WB
OP
PH
O H
ealt
h an
d W
elln
ess
Ser
vice
. T
he C
VD
sel
f-m
anag
emen
t p
rog
ram
me
to r
educ
e th
e ri
sk o
f d
evel
op
ing
dia
bet
es.
• A
ll in
div
idua
ls w
ith
imp
aire
d g
luco
se t
ole
ranc
e w
ill b
e o
ffer
ed f
ree
of
char
ge
atte
ndan
ce a
t a
loca
l CV
D s
elf-
man
agem
ent
gro
up
• P
rom
ote
wei
ght
man
agem
ent
stra
teg
ies
in g
ener
al p
ract
ice
• D
evel
op
a m
ind
fuln
ess
eati
ng p
rog
ram
me
led
by
the
com
mun
ity
die
titi
an t
o s
upp
ort
w
eig
ht m
anag
emen
t
• P
rovi
de
educ
atio
n an
d s
upp
ort
to
Māo
ri h
ealt
h fu
nded
co
mm
unit
y w
ork
ers
so t
hey
are
bet
ter
able
to
sup
po
rt w
eig
ht m
anag
emen
t
• W
ork
wit
h sc
hoo
l hea
lth
coo
rdin
ato
rs t
o id
enti
fy c
hild
ren
who
are
ove
rwei
ght
and
p
rovi
de
trai
ning
on
the
wei
ght
man
agem
ent
too
ls t
o b
ette
r su
pp
ort
the
ir p
ract
ice.
Ena
ble
eff
ecti
ve s
elf-
man
agem
ent:
WB
OP
PH
O w
ill:
• C
ont
inue
to
pro
vid
e an
nual
in-h
ous
e se
lf-m
anag
emen
t tr
aini
ng t
o t
he s
elf-
man
agem
ent
cour
se p
rese
nter
s
• U
nder
take
ana
lysi
s o
f th
e fi
rst
and
last
par
tner
s in
hea
lth
sco
res
to d
eter
min
e th
e eff
ecti
vene
ss o
f se
lf-m
anag
emen
t
• C
ont
inue
to
sup
po
rt t
he s
elf-
man
agem
ent
stee
ring
gro
up t
o m
eet
on
a q
uart
erly
b
asis
and
to
ens
ure
that
the
re is
pat
ient
rep
rese
ntat
ion
at t
his
gro
up in
ad
dit
ion
to
the
atte
ndan
ce o
f th
e lo
cal D
iab
etes
Tau
rang
a su
pp
ort
gro
up r
epre
sent
ativ
e.
• C
ont
inue
to
wo
rk c
olla
bo
rati
vely
wit
h N
gā
Mat
aap
una
Ora
nga
(NM
O)
PH
O a
s th
e se
lf-m
anag
emen
t g
roup
s ar
e p
rovi
ded
fo
r al
l elig
ible
pat
ient
s ac
ross
WB
OP
re
gar
dle
ss o
f en
rolm
ent
Evi
den
ce d
emo
nstr
atin
g a
lignm
ent
to
the
Mo
H s
elf-
man
agem
ent
stan
dar
ds
to b
e su
bm
itte
d t
o B
OP
DH
B b
y Ju
ly
2016
PP
20: R
educ
tio
n in
pro
po
rtio
n o
f p
atie
nts
wit
h H
ba1
c ab
ove
64
, 80
and
10
0 m
mo
l/m
ol (
DH
Bs
who
can
not
rep
ort
ran
ges
sho
uld
wo
rk t
ow
ard
s th
is
as a
qua
lity
imp
rove
men
t m
easu
re.
Rep
ort
ing
on
imp
lem
enta
tio
n o
f ac
tio
ns in
the
Liv
ing
Wel
l wit
h D
iab
etes
Pla
n.
75
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.4.3
Liv
ing
Wel
l Wit
h D
iab
etes
Livi
ng W
ell w
ith
Dia
bet
es 2
015
-20
20 is
a p
lan
for
peo
ple
at
hig
h ri
sk o
f o
r liv
ing
wit
h d
iab
etes
. T
he f
ocu
s is
on
enha
ncin
g c
are
and
q
ualit
y o
f lif
e fo
r p
eop
le w
ith
dia
bet
es a
nd t
he f
oca
l po
int
of
care
rem
ains
in p
rim
ary
care
and
the
co
mm
unit
y se
ttin
g, t
his
is s
upp
ort
ed b
y in
teg
rate
d p
rim
ary
heal
th c
are
team
s an
d s
pec
ialis
t he
alth
ser
vice
s. T
he B
OP
DH
B is
imp
lem
enti
ng a
ctio
ns t
o s
upp
ort
the
del
iver
y o
f th
is
Pla
n as
fo
llow
s.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Livi
ng W
ell w
ith
Dia
bet
es
Eas
tern
Bay
of
Ple
nty
Pri
mar
y H
ealt
h A
llian
ce (
EB
OP
PH
A)
will
:
• In
crea
se t
he s
elf-
man
agem
ent
cour
se f
rom
fo
ur t
o fi
ve w
eeks
fo
r th
ose
ind
ivid
uals
ta
king
insu
lin.
• M
easu
re c
linic
al in
dic
ato
rs (
cho
lest
ero
l, H
bA
1c a
nd m
icro
alb
umin
uria
) fo
r a
smal
l co
hort
of
par
tici
pan
ts o
n en
try
to s
elf-
man
agem
ent
and
at
thre
e m
ont
h fo
llow
up
.
• In
crea
se p
arti
cip
atio
n o
f M
aori
at
dia
bet
es a
nd C
VD
sel
f-m
anag
emen
t p
rog
ram
me.
Imp
rove
Qua
lity
of
Serv
ices
:
• S
elf-
man
agem
ent
gro
ups
will
co
ntin
ue t
o b
e su
pp
ort
ed in
bo
th E
BO
P a
nd W
BO
P.
The
Kau
pap
a M
āori
dia
bet
es s
elf-
man
agem
ent
gro
ups
will
als
o c
ont
inue
to
be
sup
po
rted
.
• A
lignm
ent
to t
he d
iab
etes
sel
f-m
anag
emen
t st
and
ard
s fo
r al
l dia
bet
es s
elf-
man
agem
ent
gro
ups
will
be
confi
rmed
by
July
20
16.
Det
ect
dia
bet
es e
arly
and
red
uce
inci
den
ce o
f co
mp
licat
ions
:
• A
ll P
HO
s w
ill a
chie
ve t
he M
ore
Hea
rt a
nd D
iab
etes
Che
cks
Targ
et a
nd w
ill r
educ
e an
d id
eally
elim
inat
e M
āori
and
Pac
ifica
hea
lth
ineq
ualit
ies
in r
egar
ds
to a
chie
vem
ent
of
the
targ
et (
see
next
sec
tio
n)
WB
oP
PH
O w
ill:
• C
ont
inue
to
wo
rk c
lose
ly w
ith
reti
nal s
cree
ning
to
ens
ure
all n
ewly
dia
gno
sed
peo
ple
w
ith
dia
bet
es a
re a
war
e o
f an
d a
re o
ffer
ed f
ree
atte
ndan
ce a
t a
dia
bet
es s
elf-
man
agem
ent
gro
up
• P
rovi
de
spec
ialis
t co
mm
unit
y su
pp
ort
to
sup
po
rt g
ener
al p
ract
ice
to e
xten
d t
heir
sk
ills
and
co
mp
eten
cy in
dia
bet
es m
anag
emen
t
• P
rovi
de
free
of
char
ge
spec
ialis
t tr
aini
ng t
o s
upp
ort
insu
lin in
itia
tio
n in
gen
eral
p
ract
ice
• P
rovi
de
free
of
char
ge
bas
ic d
iab
etes
tra
inin
g t
o e
nsur
e nu
rses
are
ab
le t
o u
nder
take
d
iab
etes
rev
iew
acc
urat
ely
• D
evel
op
and
pro
vid
e tr
aini
ng f
or
unre
gul
ated
wo
rker
s to
sup
po
rt im
pro
ved
dia
bet
es
man
agem
ent.
Dat
a co
llect
ion
and
rep
ort
by
31
Dec
emb
er 2
016
.
% o
f M
aori
par
tici
pat
ing
in C
VD
se
lf-m
anag
emen
t p
rog
ram
me
at 3
1 D
ecem
ber
.
Red
ucti
on
in T
aura
nga
hosp
ital
d
iab
etes
ad
mis
sio
ns r
elat
ed t
o s
tero
id
ther
apy
by
Dec
20
16
Incr
ease
d v
olu
me
of
refe
rral
s to
sel
f-m
anag
emen
t fr
om
Tau
rang
a ho
spit
al
staff
76 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Livi
ng W
ell w
ith
Dia
bet
es
EB
PH
A w
ill:
• F
orm
a D
iab
etes
/CV
D N
GO
gro
up t
o g
aug
e w
hat
is h
app
enin
g lo
cally
. R
epre
sent
ativ
es w
ill in
clud
e Iw
i, P
acifi
c Is
land
fo
rum
, dia
bet
es s
upp
ort
gro
ups,
p
harm
acie
s, p
od
iatr
ists
, and
the
Hea
rt F
oun
dat
ion.
The
gro
up w
ill c
olle
ctiv
ely
targ
et is
sues
suc
h as
Hb
A1c
, lip
ids
etc;
and
be
led
by
the
Clin
ical
Nur
se S
pec
ialis
t in
D
iab
etes
(C
NS
D)
• T
he C
NS
D w
ill c
ont
inue
to
wo
rk w
ith
the
Pra
ctic
es/P
ract
ice
Nur
ses
to h
old
DC
IP
clin
ics
in t
hose
Pra
ctic
es w
ho c
laim
DC
IP f
und
ing
.
• E
stab
lish
qua
rter
ly m
eeti
ngs
for
a d
iab
etes
nur
se s
pec
ial i
nter
est
gro
up f
or
pra
ctic
e nu
rses
, co
mm
unit
y nu
rses
and
res
iden
tial
car
e nu
rsin
g.
NM
O P
HO
will
:
• C
ont
inue
to
fo
cus
on
its
mo
st v
ulne
rab
le p
op
ulat
ion
whe
n un
der
taki
ng C
VD
RA
.
• E
stab
lish
a cu
ltur
ally
ap
pro
pri
ate
self
-man
agem
ent
gro
up t
hat
wo
rks
alo
ngsi
de
WB
OP
PH
O
• W
ork
clo
sely
wit
h W
BO
PP
HO
to
iden
tify
Mao
ri w
ithd
raw
als/
sud
den
exi
ts f
rom
sel
f-m
anag
emen
t p
rog
ram
mes
• E
nsur
e th
ose
at
risk
of
dia
bet
es a
re h
ealt
h lit
erat
e w
hen
refe
rred
in t
o C
VD
sel
f-m
anag
emen
t g
roup
s w
ithi
n W
BO
P.
• P
rovi
de
mo
re e
duc
atio
n an
d h
ealt
h lit
erac
y to
our
co
mm
unit
ies
iden
tifi
ed a
s hi
gh
risk
po
pul
atio
ns w
ho f
all o
utsi
de
of
exis
ting
sel
f-m
anag
emen
t p
rog
ram
mes
• In
co
llab
ora
tio
n w
ith
BO
PD
HB
, ‘tr
ack
and
tra
ce’ h
igh
risk
ad
ult
mal
es 3
5 –
44
yea
rs
thro
ugh
the
dev
elo
pm
ent
of
a d
iab
etes
and
car
dia
c sp
ecifi
c W
hāna
u o
ra P
athw
ay
that
sp
ans
the
pat
ient
jour
ney
fro
m g
ener
al p
ract
ice
to s
eco
ndar
y ca
re a
nd b
ack
into
the
co
mm
unit
y
• Im
ple
men
t w
anan
ga
at lo
cal m
arae
to
incr
ease
co
mm
unit
y aw
aren
ess
of
Dia
bet
es
and
CV
DR
A
• W
ork
wit
h S
enio
r C
linic
al P
ract
itio
ner
to im
pro
ve C
VD
RA
and
Dia
bet
es C
heck
s us
ing
a
mul
ti-d
isci
plin
ary
team
ap
pro
ach,
whi
ch w
oul
d in
clud
e N
ew R
egis
trar
s, C
om
mun
ity
Nur
ses,
Pra
ctic
e N
urse
, Hea
lthc
are
Ass
ista
nce
and
Whā
nau
ora
Kai
mah
i. T
his
Mul
ti-
dis
cip
linar
y te
am a
pp
roac
h w
ill a
lso
be
pla
ce in
co
mm
unit
y se
ttin
gs
focu
sing
in h
igh
po
pul
atio
ns o
f M
aori
and
or
cult
ural
/ sp
ort
s ev
ents
.
Red
ucti
on
in d
iab
etes
rel
ated
hea
lth
ineq
ualit
ies
for
Mao
ri t
ane
aged
35
-44
year
s
Whā
nau
ora
dia
bet
es a
nd c
ard
iac
pat
hway
s es
tab
lishe
d b
y M
arch
20
17.
Imp
lem
ent
two
wan
ang
a at
loca
l m
arae
fo
cuse
d s
pec
ifica
lly o
n D
iab
etes
an
d C
VD
by
Dec
emb
er 2
016
77
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Livi
ng W
ell w
ith
Dia
bet
es
Pro
vid
e In
teg
rate
d C
are:
WB
OP
PH
O w
ill:
• W
ork
wit
h sp
ecia
list
staff
at
Taur
ang
a ho
spit
al t
o a
rran
ge
cont
inui
ng
med
ical
ed
ucat
ion
(CM
E)
and
co
ntin
uing
nur
sing
ed
ucat
ion
(CN
E)
on
the
man
agem
ent
of
dia
bet
es a
nd s
teri
od
s as
thi
s ha
s b
een
a ca
use
of
dia
bet
es
rela
ted
ad
mis
sio
ns.
• Le
ad a
Tau
rang
a ho
spit
al n
ursi
ng f
oru
m o
n se
lf-m
anag
emen
t an
d t
he
imp
ort
ance
of
refe
rrin
g p
atie
nts
wit
h d
iab
etes
.
• W
ork
co
llab
ora
tive
ly w
ith
Taur
ang
a sp
ecia
list
staff
and
the
sch
oo
l bas
ed
heal
th s
ervi
ces
to s
upp
ort
yo
uth
wit
h d
iab
etes
(b
oth
typ
e 1
dia
bet
es a
nd
typ
e 2
dia
bet
es)
• C
ont
inue
to
wo
rk c
olla
bo
rati
vely
wit
h N
MO
PH
O o
n co
ntin
uing
med
ical
an
d n
ursi
ng e
duc
atio
n.
• E
BO
P P
HA
will
co
ntin
ue t
o s
upp
ort
the
join
t p
rim
ary
seco
ndar
y ca
re
dia
bet
es n
urse
sp
ecia
list
role
in t
he E
aste
rn B
ay.
Mee
t th
e ne
eds
of
child
ren
and
ad
ults
wit
h Ty
pe
1 d
iab
etes
:
• W
BO
P P
HO
co
mm
unit
y d
iab
etes
nur
se w
ill s
pen
d t
ime
wit
h ho
spit
al
spec
ialis
t st
aff t
o g
ain
add
itio
nal s
kills
in t
he m
anag
emen
t o
f Ty
pe
1 d
iab
etes
• S
eco
ndar
y ca
re w
ill c
ont
inue
to
lead
Typ
e 1
serv
ice
pro
visi
on
and
pro
vid
e su
pp
ort
to
pri
mar
y ca
re p
rovi
der
s to
fur
ther
enh
ance
car
e p
rovi
sio
n
• S
eco
ndar
y ca
re w
ill m
aint
ain
a sp
ecia
list
nurs
e w
ard
vis
itin
g s
ervi
ce
for
inp
atie
nts
to s
upp
ort
a s
afe
envi
ronm
ent
for
tho
se in
div
idua
ls w
ith
dia
bet
es.
Co
mp
leti
on
of
CM
E a
nd C
NE
on
the
man
agem
ent
of
dia
bet
es a
nd s
teri
od
s b
y 30
Nov
emb
er 2
016
.
Co
mp
leti
on
of
Taur
ang
a ho
spit
al
nurs
ing
fo
rum
by
30 N
ovem
ber
20
16.
78 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.4.4
Car
dio
vasc
ular
Dis
ease
The
go
al o
f th
is p
rio
rity
is t
o m
aint
ain
the
mo
men
tum
gen
erat
ed f
rom
the
Mo
re H
eart
and
Dia
bet
es H
ealt
h ta
rget
whi
ch h
as b
een
rep
lace
d
by
the
Rai
sing
Hea
lthy
Kid
s ta
rget
. S
igni
fica
nt a
war
enes
s o
f ca
rdio
vasc
ular
dis
ease
ris
k fa
cto
rs, i
mp
rove
men
ts in
hea
lth
liter
acy
and
sel
f-m
anag
emen
t ha
s b
een
gen
erat
ed b
y th
e p
rim
ary
care
sec
tor
and
it is
exp
ecte
d t
hat
card
iova
scul
ar d
isea
se r
isk
asse
ssm
ents
will
co
ntin
ue.
The
pri
mar
y ca
re s
ecto
r in
the
Bay
of
Ple
nty
will
co
ntin
ue t
his
as f
ollo
ws.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Car
dio
vasc
ular
D
isea
se
PH
Os
will
:
Ens
ure
dat
a in
teg
rity
and
co
mp
lete
ness
and
acc
urac
y o
f d
ata
extr
act
fro
m a
ll g
ener
al
pra
ctic
e P
MS
.
Pro
vid
e fr
ee n
urse
-led
CV
DR
A o
pp
ort
unit
ies
at v
ario
us lo
cati
ons
incl
udin
g M
arae
Co
ntin
ue t
o p
rovi
de
Wo
rkp
lace
Wel
lnes
s fo
r w
ork
pla
ces
that
em
plo
y la
rge
volu
mes
o
f lo
w p
aid
Māo
ri a
nd P
acifi
ca w
ork
ers.
Dev
elo
p a
nd a
gre
e a
mem
ora
ndum
of
und
erst
and
ing
wit
h To
i Te
Ora
Pub
lic H
ealt
h S
ervi
ce t
o e
nab
le W
ork
Wel
l and
Wo
rkp
lace
W
elln
ess
to w
ork
co
llab
ora
tive
ly.
Thi
s sh
oul
d r
esul
t in
a g
reat
er n
umb
er o
f w
ork
pla
ces
rece
ivin
g W
ork
pla
ce W
elln
ess.
9
Pro
vid
e co
ntin
uous
med
ical
ed
ucat
ion
and
co
ntin
uous
nur
sing
ed
ucat
ion
op
po
rtun
itie
s fo
r C
VD
rel
ated
pro
fess
iona
l dev
elo
pm
ent
Co
ntin
ue t
o p
rovi
de
free
CV
D s
elf-
man
agem
ent
gro
ups
to a
ssis
t w
ith
risk
fac
tor
man
agem
ent.
In W
este
rn B
ay o
f P
lent
y, p
rovi
de
sup
po
rt f
or
wei
ght
red
ucti
on
thro
ugh
the
pro
visi
on
of
gro
up s
essi
ons
and
ind
ivid
ual d
iete
tic-
led
ap
po
intm
ents
. T
his
will
incl
ude
dem
and
-led
g
roup
pro
visi
on
for
min
dfu
l eat
ing
.
WB
OP
PH
O w
ill d
evel
op
fur
ther
rel
atio
nshi
ps
wit
h N
gat
i Ran
gin
ui t
oS
upp
ort
Mao
ri C
VD
ri
sk f
acto
r re
duc
tio
n b
y fi
ndin
g h
ard
to
rea
ch in
div
idua
ls w
ho a
re n
ot
eng
aged
wit
h g
ener
al p
ract
ice
and
link
ing
the
se in
div
idua
ls w
ith
Wes
tern
Bay
of
Ple
nty
Hea
lth
and
W
elln
ess
Ser
vice
s.
EB
PH
A w
ill d
evel
op
a t
rans
itio
n an
d im
ple
men
tati
on
pla
n to
mov
e fu
ndin
g f
rom
CV
D
asse
ssm
ent
to C
VD
man
agem
ent.
Co
nfirm
the
acc
urac
y an
d
com
ple
tene
ss o
f d
ata
extr
acts
fo
r d
iab
etes
and
CV
DR
A r
elat
ed t
arg
et
rela
ted
ext
ract
s b
y en
d o
f Ju
ly 2
016
.
PP
20: 9
0%
of
the
elig
ible
ad
ult
po
pul
atio
n w
ill h
ave
had
the
ir C
VD
ris
k as
sess
ed in
the
last
five
yea
rs.
Sig
ned
Mem
ora
ndum
of
Und
erst
and
ing
b
y 1
July
20
16.
PP
20: 9
0%
of
elig
ible
Māo
ri m
en in
the
P
HO
ag
ed 3
5-4
4 y
ears
who
hav
e ha
d a
C
VD
ris
k re
cord
ed w
ithi
n th
e p
ast
five
ye
ars.
Red
ucti
on
in C
VD
RA
rel
ated
Māo
ri
heal
th in
equa
litie
s fo
r M
āori
men
ag
ed
35-4
4 y
ears
.
Ach
ieve
men
t o
f C
VD
RA
tar
get
by
Aug
ust
2016
.
Num
ber
of
gro
up m
ind
ful e
atin
g
sess
ions
pro
vid
ed.
Rep
ort
on
the
del
iver
y o
f th
e ac
tio
ns
and
mile
sto
nes
iden
tifi
ed in
the
Ann
ual
Pla
n.
Dev
elo
pm
ent
of
an a
gre
ed p
lan
by
31
Dec
emb
er 2
016
.
9 W
ork
pla
ce W
elln
ess
will
sup
po
rt r
isk
fact
or
man
agem
ent
red
ucti
on
thro
ugh:
• W
ork
pla
ce s
mo
king
ces
sati
on
sup
po
rt•
Wo
rkp
lace
hea
lthy
eat
ing
and
wei
ght
red
ucti
on
sup
po
rt•
Incr
ease
d u
nder
stan
din
g o
f im
po
rtan
ce o
f ta
king
pre
scri
bed
med
icat
ion
• P
rom
oti
on
of
reg
ular
exe
rcis
e.
79
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.4.4
Car
dio
vasc
ular
Dis
ease
The
go
al o
f th
is p
rio
rity
is t
o m
aint
ain
the
mo
men
tum
gen
erat
ed f
rom
the
Mo
re H
eart
and
Dia
bet
es H
ealt
h ta
rget
whi
ch h
as b
een
rep
lace
d
by
the
Rai
sing
Hea
lthy
Kid
s ta
rget
. S
igni
fica
nt a
war
enes
s o
f ca
rdio
vasc
ular
dis
ease
ris
k fa
cto
rs, i
mp
rove
men
ts in
hea
lth
liter
acy
and
sel
f-m
anag
emen
t ha
s b
een
gen
erat
ed b
y th
e p
rim
ary
care
sec
tor
and
it is
exp
ecte
d t
hat
card
iova
scul
ar d
isea
se r
isk
asse
ssm
ents
will
co
ntin
ue.
The
pri
mar
y ca
re s
ecto
r in
the
Bay
of
Ple
nty
will
co
ntin
ue t
his
as f
ollo
ws.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Car
dio
vasc
ular
D
isea
se
PH
Os
will
:
Ens
ure
dat
a in
teg
rity
and
co
mp
lete
ness
and
acc
urac
y o
f d
ata
extr
act
fro
m a
ll g
ener
al
pra
ctic
e P
MS
.
Pro
vid
e fr
ee n
urse
-led
CV
DR
A o
pp
ort
unit
ies
at v
ario
us lo
cati
ons
incl
udin
g M
arae
Co
ntin
ue t
o p
rovi
de
Wo
rkp
lace
Wel
lnes
s fo
r w
ork
pla
ces
that
em
plo
y la
rge
volu
mes
o
f lo
w p
aid
Māo
ri a
nd P
acifi
ca w
ork
ers.
Dev
elo
p a
nd a
gre
e a
mem
ora
ndum
of
und
erst
and
ing
wit
h To
i Te
Ora
Pub
lic H
ealt
h S
ervi
ce t
o e
nab
le W
ork
Wel
l and
Wo
rkp
lace
W
elln
ess
to w
ork
co
llab
ora
tive
ly.
Thi
s sh
oul
d r
esul
t in
a g
reat
er n
umb
er o
f w
ork
pla
ces
rece
ivin
g W
ork
pla
ce W
elln
ess.
9
Pro
vid
e co
ntin
uous
med
ical
ed
ucat
ion
and
co
ntin
uous
nur
sing
ed
ucat
ion
op
po
rtun
itie
s fo
r C
VD
rel
ated
pro
fess
iona
l dev
elo
pm
ent
Co
ntin
ue t
o p
rovi
de
free
CV
D s
elf-
man
agem
ent
gro
ups
to a
ssis
t w
ith
risk
fac
tor
man
agem
ent.
In W
este
rn B
ay o
f P
lent
y, p
rovi
de
sup
po
rt f
or
wei
ght
red
ucti
on
thro
ugh
the
pro
visi
on
of
gro
up s
essi
ons
and
ind
ivid
ual d
iete
tic-
led
ap
po
intm
ents
. T
his
will
incl
ude
dem
and
-led
g
roup
pro
visi
on
for
min
dfu
l eat
ing
.
WB
OP
PH
O w
ill d
evel
op
fur
ther
rel
atio
nshi
ps
wit
h N
gat
i Ran
gin
ui t
oS
upp
ort
Mao
ri C
VD
ri
sk f
acto
r re
duc
tio
n b
y fi
ndin
g h
ard
to
rea
ch in
div
idua
ls w
ho a
re n
ot
eng
aged
wit
h g
ener
al p
ract
ice
and
link
ing
the
se in
div
idua
ls w
ith
Wes
tern
Bay
of
Ple
nty
Hea
lth
and
W
elln
ess
Ser
vice
s.
EB
PH
A w
ill d
evel
op
a t
rans
itio
n an
d im
ple
men
tati
on
pla
n to
mov
e fu
ndin
g f
rom
CV
D
asse
ssm
ent
to C
VD
man
agem
ent.
Co
nfirm
the
acc
urac
y an
d
com
ple
tene
ss o
f d
ata
extr
acts
fo
r d
iab
etes
and
CV
DR
A r
elat
ed t
arg
et
rela
ted
ext
ract
s b
y en
d o
f Ju
ly 2
016
.
PP
20: 9
0%
of
the
elig
ible
ad
ult
po
pul
atio
n w
ill h
ave
had
the
ir C
VD
ris
k as
sess
ed in
the
last
five
yea
rs.
Sig
ned
Mem
ora
ndum
of
Und
erst
and
ing
b
y 1
July
20
16.
PP
20: 9
0%
of
elig
ible
Māo
ri m
en in
the
P
HO
ag
ed 3
5-4
4 y
ears
who
hav
e ha
d a
C
VD
ris
k re
cord
ed w
ithi
n th
e p
ast
five
ye
ars.
Red
ucti
on
in C
VD
RA
rel
ated
Māo
ri
heal
th in
equa
litie
s fo
r M
āori
men
ag
ed
35-4
4 y
ears
.
Ach
ieve
men
t o
f C
VD
RA
tar
get
by
Aug
ust
2016
.
Num
ber
of
gro
up m
ind
ful e
atin
g
sess
ions
pro
vid
ed.
Rep
ort
on
the
del
iver
y o
f th
e ac
tio
ns
and
mile
sto
nes
iden
tifi
ed in
the
Ann
ual
Pla
n.
Dev
elo
pm
ent
of
an a
gre
ed p
lan
by
31
Dec
emb
er 2
016
.
9 W
ork
pla
ce W
elln
ess
will
sup
po
rt r
isk
fact
or
man
agem
ent
red
ucti
on
thro
ugh:
• W
ork
pla
ce s
mo
king
ces
sati
on
sup
po
rt•
Wo
rkp
lace
hea
lthy
eat
ing
and
wei
ght
red
ucti
on
sup
po
rt•
Incr
ease
d u
nder
stan
din
g o
f im
po
rtan
ce o
f ta
king
pre
scri
bed
med
icat
ion
• P
rom
oti
on
of
reg
ular
exe
rcis
e.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Car
dio
vasc
ular
D
isea
se
NM
O P
HO
will
:
• C
ont
inue
to
und
erta
ke C
VD
RA
and
ens
ure
tho
se a
t ri
sk o
f d
iab
etes
are
ref
erre
d in
to
C
VD
sel
f-m
anag
emen
t g
roup
s w
ithi
n W
BO
P.
• D
evel
op
men
t o
f t
he T
e M
anu
Toro
a C
NS
att
end
ing
car
dio
log
y cl
inic
s at
the
DH
B
wit
h th
e m
edic
al t
eam
s –
this
to
aid
in
the
dev
elo
pm
ent
of
the
co
ntin
uity
of
care
in
to t
he c
om
mun
ity
of
the
clie
nts
heal
th r
elat
ed jo
urne
y
• P
urch
asin
g o
f eq
uip
men
t th
at w
ill a
id in
mo
re r
apid
ass
essm
ent
of
pat
ient
CV
ris
k (a
p
oin
t o
f ca
re d
evic
e th
at d
oes
Hb
A1C
+ c
hole
ster
ol a
t th
e sa
me
tim
e).
• D
evel
op
men
t o
f p
rog
ram
mes
whe
reb
y th
is p
oin
t o
f ca
re d
evic
e ca
n b
e us
ed in
co
mm
unit
y se
ttin
gs
to s
cree
n fo
r C
VD
ris
k an
d a
pp
rop
riat
e ac
tio
n th
erea
fter
– a
ll to
re
duc
e ho
spit
al a
dm
issi
ons
• D
evel
op
men
t o
f p
rog
ram
mes
to
enc
our
age
upta
ke o
f va
rio
us h
ealt
h in
itia
tive
s
• D
evel
op
men
t o
f an
d in
stig
atin
g c
ard
iac
care
cla
sses
fo
r M
aori
wo
men
• D
evel
op
men
t an
d im
ple
men
ting
eas
y to
fo
llow
bo
okl
ets
and
tea
chin
g s
essi
ons
fo
r cl
ient
s an
d t
heir
ext
end
ed w
hana
u. T
his
to a
id a
nd a
ssis
t th
ose
wit
h he
alth
lite
racy
is
sues
.
• R
ota
ting
car
dia
c d
isp
lay
bo
ard
s fo
r p
atie
nt v
iew
ing
in t
he T
MT
Clin
ic w
aiti
ng a
rea
• D
evel
op
men
t o
f fe
edb
ack
syst
ems
fro
m c
lient
to
imp
rove
ser
vice
del
iver
y
• O
ngo
ing
ed
ucat
ion
of
nurs
ing
sta
ff a
lso
to
imp
rove
ser
vice
del
iver
y
Co
nfirm
the
acc
urac
y an
d
com
ple
tene
ss o
f d
ata
extr
acts
fo
r d
iab
etes
and
CV
DR
A r
elat
ed t
arg
et
rela
ted
ext
ract
s b
y en
d o
f Ju
ly 2
016
.
PP
20: 9
0%
of
the
elig
ible
ad
ult
po
pul
atio
n w
ill h
ave
had
the
ir C
VD
ris
k as
sess
ed in
the
last
five
yea
rs.
Sig
ned
Mem
ora
ndum
of
Und
erst
and
ing
b
y 1
July
20
16.
PP
20: 9
0%
of
elig
ible
Māo
ri m
en in
the
P
HO
ag
ed 3
5-4
4 y
ears
who
hav
e ha
d a
C
VD
ris
k re
cord
ed w
ithi
n th
e p
ast
five
ye
ars.
Red
ucti
on
in C
VD
RA
rel
ated
Māo
ri
heal
th in
equa
litie
s fo
r Māo
ri m
en a
ged
35
-44
yea
rs.
Ach
ieve
men
t o
f C
VD
RA
tar
get
by
Aug
ust
2016
.
Num
ber
of
gro
up m
ind
ful e
atin
g
sess
ions
pro
vid
ed.
Rep
ort
on
the
del
iver
y o
f th
e ac
tio
ns
and
mile
sto
nes
iden
tifi
ed in
the
Ann
ual
Pla
n.
Dev
elo
pm
ent
of
an a
gre
ed p
lan
by
31
Dec
emb
er 2
016
.
Imp
rove
men
t in
clie
nt p
athw
ays
by
31
Dec
emb
er 2
016
.
Two
pro
gra
mm
es d
evel
op
ed f
or
scre
enin
g C
VD
ris
k.
Two
car
dia
c ca
re c
lass
es d
eliv
ered
fo
r M
aori
wo
men
by
31 M
arch
20
17.
80 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.4.5
Bet
ter
Hel
p f
or
Smo
kers
to
Qui
t
The
Gov
ernm
ent’
s S
mo
kefr
ee g
oal
is t
hat
less
tha
n 5%
of
the
po
pul
atio
n w
ill b
e a
curr
ent
smo
ker
by
2025
. T
he B
OP
DH
B is
sup
po
rtin
g t
his
go
al t
hro
ugh
the
imp
lem
enta
tio
n o
f th
e B
OP
DH
B’s
To
bac
co C
ont
rol P
lan
as f
ollo
ws.
Link
ages
:
• H
ealt
h Ta
rget
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Smo
kefr
ee 2
025
The
BO
PD
HB
co
mm
its
to t
he G
over
nmen
t’s
Sm
oke
free
Ao
tear
oa
2025
go
al t
hro
ugh
the
imp
lem
enta
tio
n o
f th
e B
OP
DH
B T
ob
acco
Co
ntro
l Pla
n in
clud
ing
:
• P
rog
ram
mes
to
bo
th in
crea
se s
mo
king
ces
sati
on
rate
s an
d t
o p
reve
nt u
pta
ke b
y yo
ung
peo
ple
• C
ont
inue
d a
chie
vem
ent
of
the
seco
ndar
y ca
re in
dic
ato
r, p
rim
ary
care
and
mat
erni
ty
Hea
lth
Targ
ets
• P
urch
asin
g a
nd d
eliv
ery
of
tob
acco
co
ntro
l and
sm
oki
ng c
essa
tio
n se
rvic
es a
s fu
nded
by
the
Min
istr
y o
f H
ealt
h d
irec
t to
the
BO
PD
HB
. The
pur
chas
ing
of
serv
ices
fr
om
1 J
uly
2016
will
be
agre
ed w
ith
the
Min
istr
y fo
llow
ing
the
rea
lignm
ent
of
tob
acco
co
ntro
l ser
vice
s p
roce
ss
• Li
nkag
e to
the
Hea
lthy
Fam
ilies
Eas
t C
ape
and
Hea
lthy
Fam
ilies
Ro
toru
a in
itia
tive
s.
• A
lignm
ent
wit
h se
rvic
es f
und
ed d
irec
tly
by
the
Min
istr
y to
pro
vid
ers
und
er t
he
real
ignm
ent
of
tob
acco
co
ntro
l ser
vice
s p
urch
asin
g p
rog
ram
me.
PP
31: C
ont
inue
d a
chie
vem
ent
of
the
seco
ndar
y in
dic
ato
r th
at 9
5% o
f al
l sm
oki
ng in
pat
ient
s re
ceiv
e b
rief
ad
vice
an
d s
upp
ort
to
qui
t th
roug
h re
ferr
al t
o
smo
king
ces
sati
on
serv
ices
.
Toi T
e O
ra’s
str
ateg
ic g
oal
to
red
uce
the
pro
po
rtio
n o
f ye
ar 1
0 s
tud
ents
sm
oki
ng b
y 2/
3 in
five
yea
rs t
o 2
018
.
Hea
lth
Targ
et: 9
0%
of
PH
O e
nro
lled
p
atie
nts
who
sm
oke
hav
e b
een
off
ered
hel
p t
o q
uit
smo
king
by
a he
alth
car
e p
ract
itio
ner
in t
he la
st 1
5 m
ont
hs.
Red
uce
smo
king
rat
es in
New
Zea
land
to
less
tha
n 5%
by
2025
wit
h no
eth
nic
ineq
uiti
es.
Smok
ers
to Q
uit
Bet
ter
help
for
81
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Bet
ter
Hel
p f
or
Smo
kers
to
Qui
t
The
BO
PD
HB
will
wo
rk w
ith
its
PH
O p
artn
ers,
its
fund
ed p
rovi
der
s an
d t
hro
ugh
Toi
Te O
ra-P
ublic
Hea
lth
Ser
vice
to
del
iver
pro
gra
mm
es t
hat
add
ress
the
fo
llow
ing
thr
ee
pri
ori
ty g
roup
s in
ord
er t
o r
educ
e he
alth
ineq
uiti
es.
• M
āori
and
Pac
ific.
Māo
ri a
nd P
acifi
c in
the
BO
P h
ave
hig
her
smo
king
rat
es t
han
non-
Māo
ri a
nd n
on-
Pac
ific
in t
he B
OP,
and
Māo
ri in
the
BO
P h
ave
hig
her
rate
s th
an M
āori
in
NZ
. The
DH
B w
ill s
upp
ort
the
Auk
ati K
ai P
aip
a p
rog
ram
me
in t
he B
OP
fun
ded
by
the
Min
istr
y, a
nd e
nsur
e th
at m
ains
trea
m s
ervi
ces
the
BO
PD
HB
pur
chas
es t
hro
ugh
PH
Os
have
a f
ocu
s o
n M
āori
and
Pac
ific
smo
kers
.
• P
reg
nant
wo
men
. The
BO
P e
xper
ienc
es h
igh
rate
s o
f sm
oki
ng a
mo
ngst
pre
gna
nt
wo
men
and
mo
ther
s w
ith
infa
nts,
par
ticu
larl
y am
ong
st M
āori
. The
BO
PD
HB
will
en
sure
tha
t th
ere
is a
Hap
u M
ama
serv
ice
spec
ifica
lly f
or
pre
gna
nt M
āori
wo
men
, fu
nded
by
the
Min
istr
y an
d/o
r th
e D
HB
.
• Ta
ngat
a w
haio
ra -
peo
ple
wit
h m
enta
l illn
ess.
A n
ew s
ervi
ce t
o b
e es
tab
lishe
d
targ
eted
at
peo
ple
wit
h m
enta
l illn
ess
acro
ss s
eco
ndar
y, p
rim
ary
and
co
mm
unit
y se
ttin
gs.
The
Eq
ually
Wel
l dat
a sh
ow
s th
at p
eop
le w
ith
men
tal i
llnes
s ha
ve e
arlie
r m
ort
alit
y fr
om
the
ir h
ighe
r sm
oki
ng r
ates
. Sm
oki
ng a
mo
ngst
peo
ple
wit
h m
enta
l ill
ness
will
bec
om
e an
eve
n m
ore
sig
nifi
cant
pro
po
rtio
n o
f th
e re
mai
ning
sm
oke
rs a
s w
e ap
pro
ach
the
~5%
sm
oki
ng p
reva
lenc
e ta
rget
in 2
025
.
• C
ont
inue
d d
eliv
ery
of
reg
ulat
ory
wo
rk u
nder
the
Sm
oke
free
Env
iro
nmen
ts A
ct 1
99
0,
incl
udin
g c
ont
rolle
d p
urch
ase
op
erat
ions
to
lim
it t
he s
ale
of
tob
acco
pro
duc
ts t
o
und
er 1
8 y
ear
old
s.
• H
ealt
h p
rom
oti
on
wo
rk t
hro
ugh
esta
blis
hed
pro
gra
mm
es in
set
ting
s su
ch a
s H
ealt
h P
rom
oti
ng S
cho
ols
, Wo
rk W
ell,
earl
y ch
ildho
od
cen
tres
, mar
ae a
nd in
pub
lic p
lace
s in
co
njun
ctio
n w
ith
loca
l aut
hori
ties
.
Wo
rk t
ow
ard
s ac
hiev
emen
t o
f th
e G
over
nmen
t’s
go
al t
o r
educ
e M
āori
sm
oki
ng r
ates
by
half
by
2018
.
BO
P B
asel
ine
2013
cen
sus
Māo
ri
Fem
ale
35.8
%, M
ale
31.3
%
• P
acifi
c F
emal
e 25
.2%
, Mal
e 26
.6%
BO
P b
asel
ine
(las
t fo
ur q
uart
ers
mat
erni
ty d
ata
to S
ept
2015
.
• S
mo
king
pre
vale
nce
tota
l p
op
ulat
ion
21%
• S
mo
king
pre
vale
nce
Māo
ri
po
pul
atio
n 5
2%
Co
mp
leti
on
of
pla
n fo
r sm
oki
ng
cess
atio
n se
rvic
es f
or
tang
ata
wha
iora
b
y 30
Sep
tem
ber
20
16.
Imp
lem
enta
tio
n o
f p
lan
for
smo
king
ce
ssat
ion
serv
ices
fo
r ta
ngat
a w
haio
ra
by
31 D
ecem
ber
20
16.
Hea
lth
Targ
et: 9
0%
of
pre
gna
nt
wo
men
who
iden
tify
as
smo
kers
up
on
reg
istr
atio
n w
ith
a D
HB
-em
plo
yed
m
idw
ife
or
Lead
Mat
erni
ty C
arer
are
o
ffer
ed a
dvi
ce a
nd s
upp
ort
to
qui
t sm
oki
ng.
Qua
rter
ly r
epo
rts
to M
inis
try
agai
nst
BO
P T
ob
acco
Co
ntro
l Pla
n an
d f
und
ed
serv
ices
.
82 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Māo
ri H
ealt
h P
lan
Act
ions
(fo
r fu
rthe
r in
form
atio
n re
fer
to t
he M
āori
Hea
lth
)Pla
n
Smo
king
ce
ssat
ion
in
pre
gna
ncy
• E
nhan
ce r
efer
ral p
athw
ays
fro
m L
MC
s, D
HB
mid
wiv
es a
nd a
nte-
nata
l ed
ucat
ion
pro
vid
ers
to n
atio
nal a
nd lo
cal s
mo
king
ces
sati
on
pro
vid
ers,
tak
ing
into
acc
oun
t ne
w p
rovi
der
s an
d p
rog
ram
mes
fun
ded
by
the
Min
istr
y fo
llow
ing
the
Rea
lignm
ent
of
tob
acco
co
ntro
l ser
vice
s R
FP
pro
cess
.
• P
rovi
de
trai
ning
ap
pro
pri
ate
to p
rovi
der
s an
d D
HB
sta
ff o
n en
gag
ing
wit
h M
āori
p
reg
nant
wo
men
(an
d t
heir
wha
nau)
and
the
ir s
mo
king
beh
avio
urs.
Tra
inin
g w
ill
diff
er f
or
staff
dep
end
ing
on
whe
ther
the
y ar
e ca
rryi
ng o
ut A
BC
and
ref
erri
ng,
or
del
iver
ing
a r
egul
ar s
upp
ort
ive
qui
t sm
oki
ng p
rog
ram
me
for
Māo
ri s
mo
king
p
reg
nant
wo
men
.
• In
crea
se t
he p
rop
ort
ion
of
smo
king
Māo
ri p
reg
nant
wo
men
who
acc
ept
cess
atio
n su
pp
ort
fro
m 1
5.8
% (
Q2
2015
/16
res
ult)
to
40
%.
• W
ork
wit
h th
e M
oH
to
imp
rove
rep
ort
ing
on
this
ind
icat
or.
• M
oni
tori
ng o
f th
e ta
rget
at
two
wee
ks p
ost
nata
l is
not
tim
ely
wit
h a
long
lag
per
iod
fo
r re
sult
s. It
is n
ot
usef
ul t
here
fore
fo
r m
oni
tori
ng r
esul
ts c
hang
es q
uick
ly f
ollo
win
g
intr
od
ucti
on
of
new
act
ivit
ies.
• M
ater
nity
to
bac
co d
ata
colle
cted
at
reg
istr
atio
n w
ith
LMC
is r
epo
rted
qua
rter
ly b
ut
do
es n
ot
refl
ect
smo
king
sta
tus
at t
wo
wee
ks p
ost
nata
l.
• M
oni
tor
smo
king
ces
sati
on
advi
ce p
rovi
sio
n p
erfo
rman
ce o
n a
mo
nthl
y b
asis
wit
hin
the
BO
PD
HB
Māo
ri H
ealt
h P
lann
ing
and
Fun
din
g t
eam
.
• M
oni
tor
smo
king
ces
sati
on
advi
ce p
rovi
sio
n an
d s
mo
kefr
ee r
ates
at
two
wee
ks
po
stna
tal o
n a
qua
rter
ly b
asis
thr
oug
h th
e M
āori
Hea
lth
Pla
n S
teer
ing
Gro
up.
83
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Māo
ri H
ealt
h P
lan
Act
ions
(fo
r fu
rthe
r in
form
atio
n re
fer
to t
he M
āori
Hea
lth
)Pla
n
Smo
king
ce
ssat
ion
in
pre
gna
ncy
• E
nhan
ce r
efer
ral p
athw
ays
fro
m L
MC
s, D
HB
mid
wiv
es a
nd a
nte-
nata
l ed
ucat
ion
pro
vid
ers
to n
atio
nal a
nd lo
cal s
mo
king
ces
sati
on
pro
vid
ers,
tak
ing
into
acc
oun
t ne
w p
rovi
der
s an
d p
rog
ram
mes
fun
ded
by
the
Min
istr
y fo
llow
ing
the
Rea
lignm
ent
of
tob
acco
co
ntro
l ser
vice
s R
FP
pro
cess
.
• P
rovi
de
trai
ning
ap
pro
pri
ate
to p
rovi
der
s an
d D
HB
sta
ff o
n en
gag
ing
wit
h M
āori
p
reg
nant
wo
men
(an
d t
heir
wha
nau)
and
the
ir s
mo
king
beh
avio
urs.
Tra
inin
g w
ill
diff
er f
or
staff
dep
end
ing
on
whe
ther
the
y ar
e ca
rryi
ng o
ut A
BC
and
ref
erri
ng,
or
del
iver
ing
a r
egul
ar s
upp
ort
ive
qui
t sm
oki
ng p
rog
ram
me
for
Māo
ri s
mo
king
p
reg
nant
wo
men
.
• In
crea
se t
he p
rop
ort
ion
of
smo
king
Māo
ri p
reg
nant
wo
men
who
acc
ept
cess
atio
n su
pp
ort
fro
m 1
5.8
% (
Q2
2015
/16
res
ult)
to
40
%.
• W
ork
wit
h th
e M
oH
to
imp
rove
rep
ort
ing
on
this
ind
icat
or.
• M
oni
tori
ng o
f th
e ta
rget
at
two
wee
ks p
ost
nata
l is
not
tim
ely
wit
h a
long
lag
per
iod
fo
r re
sult
s. It
is n
ot
usef
ul t
here
fore
fo
r m
oni
tori
ng r
esul
ts c
hang
es q
uick
ly f
ollo
win
g
intr
od
ucti
on
of
new
act
ivit
ies.
• M
ater
nity
to
bac
co d
ata
colle
cted
at
reg
istr
atio
n w
ith
LMC
is r
epo
rted
qua
rter
ly b
ut
do
es n
ot
refl
ect
smo
king
sta
tus
at t
wo
wee
ks p
ost
nata
l.
• M
oni
tor
smo
king
ces
sati
on
advi
ce p
rovi
sio
n p
erfo
rman
ce o
n a
mo
nthl
y b
asis
wit
hin
the
BO
PD
HB
Māo
ri H
ealt
h P
lann
ing
and
Fun
din
g t
eam
.
• M
oni
tor
smo
king
ces
sati
on
advi
ce p
rovi
sio
n an
d s
mo
kefr
ee r
ates
at
two
wee
ks
po
stna
tal o
n a
qua
rter
ly b
asis
thr
oug
h th
e M
āori
Hea
lth
Pla
n S
teer
ing
Gro
up.
2B.1
.4.6
Ris
ing
to
the
Cha
lleng
e 20
12-2
017
The
Gov
ernm
ent
has
dev
elo
ped
the
Men
tal H
ealt
h an
d A
dd
icti
on
Ser
vice
Dev
elo
pm
ent
Pla
n 20
12-2
017
.
The
BO
PD
HB
is w
ork
ing
co
llab
ora
tive
ly w
ith
oth
er G
over
nmen
t ag
enci
es, n
on-
gov
ernm
enta
l org
anis
atio
ns, p
rim
ary
care
par
tner
s an
d r
egio
nal c
olle
ague
s to
d
eliv
er o
n th
e o
utco
mes
in t
his
Pla
n as
fo
llow
s.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Ris
ing
to
the
C
halle
nge
The
BO
PD
HB
will
rep
ort
on
the
stat
us o
f q
uart
erly
mile
sto
nes
in t
he M
enta
l Hea
lth
and
A
dd
icti
on
Ser
vice
Dev
elo
pm
ent
Pla
n an
d c
om
ple
te a
ll ac
tio
ns b
y 30
Jun
e 20
17.
PP
26: T
he M
enta
l Hea
lth
and
Ad
dic
tio
n S
ervi
ce D
evel
op
men
t P
lan
- R
epo
rt
on
the
stat
us o
f q
uart
erly
mile
sto
nes
for
a m
inim
um o
f ei
ght
act
ions
to
b
e co
mp
lete
d in
20
16/1
7 an
d f
or
any
acti
ons
whi
ch a
re in
pro
gre
ss/o
ngo
ing
in
20
16/1
7.
PP
8: S
hort
er w
aits
fo
r no
n-ur
gen
t m
enta
l hea
lth
and
ad
dic
tio
n se
rvic
es
for
0-1
9 y
ear
old
s
Men
tal H
ealt
h P
rovi
der
Arm
:
0-1
9 <
= 3
wee
ks 8
0%
, <
= 8
wee
ks 9
5%
Ad
dic
tio
ns (
Pro
vid
er A
rm a
nd N
GO
):
0-1
9 <
= 3
wee
ks 8
0%
, <
= 8
wee
ks 9
5%
• T
he B
OP
DH
B w
ill im
ple
men
t ac
tio
ns a
risi
ng f
rom
the
Pri
mar
y/S
eco
ndar
y In
teg
rati
on
mee
ting
s he
ld in
20
16 w
hich
will
res
ult
in a
dd
itio
nal p
sych
olo
gic
al a
nd o
ther
sup
po
rt
avai
lab
le w
ithi
n p
rim
ary
care
and
NG
O s
etti
ngs.
Incr
ease
d n
umb
ers
seen
via
PP
26
rep
ort
ing
tem
pla
te (
pri
mar
y m
enta
l he
alth
yo
uth
& a
dul
t
• T
he B
OP
DH
B w
ill im
ple
men
t es
sent
ial a
ctio
ns o
f th
e S
upp
ort
ing
Par
ents
Hea
lthy
C
hild
ren
(SP
HC
) g
uid
elin
esA
t le
ast
10 e
ssen
tial
act
ions
are
im
ple
men
ted
acr
oss
sec
ond
ary
and
N
GO
ser
vice
s as
sp
ecifi
ed in
the
SP
HC
g
uid
elin
es
• T
he B
OP
DH
B w
ill in
crea
se f
ocu
s o
n P
ae O
ra/t
he s
oci
al d
eter
min
ants
of
heal
th w
ithi
n th
e S
hare
d S
upp
ort
Pla
n p
roce
ss f
or
tho
se in
ser
vice
2 y
ears
+8
0%
of
shar
ed s
upp
ort
pla
ns c
ont
ain
acti
ons
rel
ated
to
Pae
Ora
/so
cial
d
eter
min
ants
of
heal
th.
84 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Ris
ing
to
the
C
halle
nge
Equa
lly W
ell I
niti
ativ
es:
The
BO
PD
HB
will
:
• Id
enti
fy m
enta
l hea
lth
and
ad
dic
tio
n se
rvic
e us
ers
at r
isk
of
dev
elo
pin
g T
ype
II d
iab
etes
and
link
wit
h se
rvic
es (
see
sect
ion
2B.1.
3.3
Livi
ng W
ell w
ith
Dia
bet
es)
• Id
enti
fy m
enta
l hea
lth
and
ad
dic
tio
n se
rvic
e us
ers
- C
ard
iova
scul
ar d
isea
se r
isk
asse
ssm
ents
(C
VD
RA
s)
• W
ork
alo
ngsi
de
Sp
ort
BO
P’s
Gre
en P
resc
rip
tio
n se
rvic
e to
incr
ease
acc
ess
for
serv
ice
user
s b
y p
rovi
din
g a
pp
rop
riat
e su
pp
ort
Ser
vice
use
rs t
hat
req
uire
sup
po
rt t
o
utili
se t
he G
reen
Pre
scri
pti
on
serv
ice
will
be
iden
tifi
ed.
90
% o
f th
e el
igib
le a
dul
t p
op
ulat
ion
will
ha
ve h
ad t
heir
CV
D r
isk
asse
ssed
in t
he
last
five
yea
rs.(
see
sect
ion
2B.1.
3.4
)
• Th
e B
OP
DH
B w
ill e
nsur
e vo
cati
ona
l sup
po
rt a
nd e
mp
loym
ent
spec
ialis
ts a
re a
vaila
ble
to
clin
ical
mul
tid
isci
plin
ary
team
s an
d t
o N
GO
s.
• Th
e B
OP
DH
B w
ill e
xplo
re a
lter
nati
ve m
eans
to
incr
ease
em
plo
ymen
t o
pp
ort
unit
ies
thro
ugh
So
cial
Ent
erp
rise
init
iati
ves
PP
7 –
incr
ease
d n
umb
ers
of
Ser
vice
U
sers
in t
rain
ing
, ed
ucat
iona
l p
rog
ram
mes
or
emp
loym
ent
• S
pec
ialis
t S
eco
ndar
y M
enta
l Hea
lth
Ser
vice
s w
ill r
evie
w a
cces
s to
ser
vice
via
cur
rent
A
cute
Car
e p
athw
ay a
nd im
ple
men
t re
com
men
dat
ions
or
revi
se m
od
el.
Rev
iew
co
mp
lete
d, r
eco
mm
end
atio
ns
or
revi
sed
mo
del
imp
lem
ente
d.
Leve
l of
NZ
Po
lice
sati
sfac
tio
n w
ith
cris
is r
esp
ons
e se
rvic
es.
• Th
e B
OP
DH
B w
ill r
evie
w t
he c
urre
nt R
esp
ite
Car
e se
rvic
e m
od
el in
ord
er t
o in
crea
se
acce
ss w
hile
mai
ntai
ning
the
cur
rent
Kau
pap
a M
aori
mo
del
of
resp
ite
care
.R
evie
w c
om
ple
ted
, and
acc
ess
to
resp
ite
care
incr
ease
d.
• Th
e B
OP
DH
B w
ill u
nder
take
a p
ilot
pro
ject
to
alig
n o
utco
mes
dev
elo
ped
thr
oug
h th
e tr
ial o
f th
e M
BIE
co
ntra
ctin
g f
or
out
com
es t
emp
late
wit
h th
e N
atio
nal P
op
ulat
ion
Out
com
es F
ram
ewo
rk b
eing
dev
elo
ped
.
Alig
nmen
t o
f B
OP
DH
B o
utco
mes
wit
h th
e N
atio
nal P
op
ulat
ion
Out
com
es
Fra
mew
ork
Ris
ing
to
the
C
halle
nge
• Th
BO
PD
HB
will
co
ord
inat
e B
ay o
f P
lent
y S
uici
de
Pre
vent
ion
and
Po
stve
ntio
n P
lan
(SP
P)
imp
lem
enta
tio
n th
roug
hout
the
Reg
ion.
Iden
tific
atio
n o
f S
PP
key
lead
s an
d
cham
pio
ns a
cro
ss t
he r
egio
n.
Co
-ord
inat
ion
of
SP
P t
rain
ing
acr
oss
the
re
gio
n.
Trac
king
of
SP
P IR
T p
roce
sses
acr
oss
th
e re
gio
n.
Sup
po
rtin
g fa
mily
/whā
nau
and
co
mm
unit
ies
for
des
igni
ng S
PP
clo
ser
to h
om
e.
Dis
sem
inat
ion
of
SP
P in
form
atio
n ac
ross
th
e re
gio
n.
85
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.5 S
yste
m In
teg
rati
on
A h
ealt
h sy
stem
tha
t is
wel
l int
egra
ted
pro
vid
es a
sus
tain
able
sys
tem
whe
re p
eop
le r
ecei
ve s
ervi
ces
fro
m t
he r
ight
per
son,
at
the
rig
ht t
ime
and
in t
he r
ight
pla
ce.
A o
ne-t
eam
ap
pro
ach
is u
sed
invo
lvin
g D
HB
s, P
HO
s an
d n
on-
gov
ernm
enta
l org
anis
atio
ns.
A s
usta
inab
le h
ealt
h sy
stem
into
the
fut
ure
req
uire
s o
ne t
eam
pro
vid
ing
car
e cl
ose
r to
ho
me,
ear
ly in
terv
enti
on,
ho
spit
al a
void
ance
inte
rven
tio
ns a
nd r
educ
ing
ac
ute
dem
and
. T
his
pri
ori
ty a
rea
alig
ns w
ith
the
refr
eshe
d N
ew Z
eala
nd H
ealt
h S
trat
egy.
2B.1
.5.1
Can
cer
The
BO
PD
HB
will
dev
elo
p a
nd im
ple
men
t p
lans
in a
cco
rdan
ce w
ith
nati
ona
l str
ateg
ies;
in p
arti
cula
r th
ose
tha
t su
pp
ort
th
e ac
hiev
emen
t o
f th
e fa
ster
can
cer
trea
tmen
t he
alth
tar
get
and
imp
rove
eq
uity
fo
r p
atie
nts
alo
ng t
he c
ance
r p
athw
ay,
and
the
Mid
land
Can
cer
Net
wo
rk -
Mid
land
Can
cer
Str
ateg
y P
lan
2015
-20
20.
Sp
ecifi
c ac
tio
ns f
or
2016
/17
are
as f
ollo
ws.
Link
ages
• H
ealt
h Ta
rget
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Can
cer
The
BO
PD
HB
will
:
• C
ont
inue
to
fo
cus
on
imp
rovi
ng t
he q
ualit
y o
f d
ata
and
dat
a co
llect
ion
that
incl
udes
w
ork
ing
to
war
ds
inte
gra
tio
n o
f F
CT
dat
a co
llect
ion
as b
usin
ess
as u
sual
acr
oss
all
clin
ical
tea
ms
• W
ork
wit
h p
rim
ary
care
to
iden
tify
and
imp
lem
ent
tum
our
str
eam
sp
ecifi
c e
– R
efer
rals
.
• Id
enti
fy H
igh
Sus
pic
ion
of
Can
cer
refe
rral
s to
Rad
iolo
gy.
• W
ork
wit
h ex
tern
al p
rovi
der
s (V
entu
ro a
nd K
KC
) to
ens
ure
FC
T d
ata
is p
rovi
ded
in a
ti
mel
y m
anne
r in
the
req
uire
d f
orm
at.
• C
ont
inue
to
wo
rk w
ith
the
reg
iona
l can
cer
netw
ork
to
ens
ure
rece
ipt
of
tert
iary
dat
a sp
ecif
ying
tre
atm
ent
det
ails
are
rec
eive
d in
a t
imel
y m
anne
r an
d e
nter
ed in
to t
he
reg
iona
l dat
abas
e. F
or
furt
her
info
rmat
ion
ple
ase
refe
r to
the
RS
P.
• S
upp
ort
the
imp
lem
enta
tio
n o
f th
e C
ance
r H
ealt
h In
form
atio
n S
trat
egy
whe
n it
is
fina
lised
.
• C
ont
inue
to
wo
rk a
long
sid
e th
e re
gio
nal c
ance
r ne
two
rk t
o e
nsur
e tu
mo
ur s
trea
m
anal
ysis
and
imp
lem
enta
tio
n.
• C
ont
inue
wit
h ac
tio
ns r
equi
red
to
ens
ure
the
sust
aina
bili
ty o
f th
e F
aste
r C
ance
r D
iag
nost
ic C
erta
inty
Pro
ject
out
com
es.
Hea
lth
Targ
et: 8
5% o
f p
atie
nts
rece
ive
thei
r fi
rst
canc
er t
reat
men
t (o
r o
ther
m
anag
emen
t) w
ithi
n 6
2 d
ays
of
bei
ng
refe
rred
wit
h a
hig
h su
spic
ion
of
canc
er a
nd a
nee
d t
o b
e se
en w
ithi
n tw
o w
eeks
by
July
20
16, i
ncre
asin
g t
o
90
per
cent
by
June
20
17.
PP
30: P
art
A: F
aste
r ca
ncer
tre
atm
ent
– 31
day
ind
icat
or
– 8
5% o
f p
atie
nts
rece
ive
thei
r fi
rst
canc
er t
reat
men
t (o
r o
ther
man
agem
ent)
wit
hin
31 d
ays
fro
m d
ate
of
dec
isio
n-to
-tre
at.
Par
t B
: S
hort
er w
aits
fo
r ca
ncer
tre
atm
ent
-
– r
adio
ther
apy
and
che
mo
ther
apy
- A
ll p
atie
nts
read
y-fo
r-tr
eatm
ent
rece
ive
trea
tmen
t w
ithi
n fo
ur w
eeks
fro
m
dec
isio
n-to
-tre
at.
Fast
er
Canc
er T
reat
men
t
86 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Can
cer
• C
ont
inue
to
wo
rk a
long
sid
e th
e re
gio
nal c
ance
r ne
two
rk t
o e
nsur
e tu
mo
ur s
trea
m
anal
ysis
and
imp
lem
enta
tio
n.
• C
ont
inue
wit
h ac
tio
ns r
equi
red
to
ens
ure
the
sust
aina
bili
ty o
f th
e F
aste
r C
ance
r D
iag
nost
ic C
erta
inty
Pro
ject
out
com
es.
• M
aint
ain
com
mit
men
t to
imp
lem
enti
ng t
he s
upp
ort
ive
care
ser
vice
s fo
r ca
ncer
p
atie
nts
as p
art
of
the
stra
teg
y o
utlin
ed in
the
Mid
land
s P
sych
olo
gic
al a
nd S
oci
al
Sup
po
rt S
ervi
ces
Pla
n 20
15-1
8.
• C
ont
inue
to
mo
nito
r an
d r
epo
rt o
n ti
mel
ines
s in
dic
ato
rs o
n a
mo
nthl
y b
asis
to
the
M
inis
try.
If
ther
e ar
e va
rian
ces,
we
will
dev
elo
p a
ctio
ns p
lans
as
app
rop
riat
e.
• W
e w
ill c
ont
inue
to
ap
ply
the
Eq
uity
of
Hea
lth
Car
e fo
r M
āori
Fra
mew
ork
.
• C
ont
inue
to
wo
rk a
s p
art
of
the
Mid
land
Can
cer
netw
ork
wit
h im
pro
ving
MD
M
acti
vity
.
• D
evel
op
an
imp
rove
men
t p
lan
for
bre
ast
canc
er s
tand
ard
s ag
ains
t th
e lo
cal s
elf-
as
sess
men
ts a
nd r
egio
nal r
eco
mm
end
atio
ns a
nd in
clud
e lo
cal s
ervi
ce im
pro
vem
ent
init
iati
ves
that
will
alig
n w
ith
reg
iona
l act
ivit
y..
87
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Can
cer
• D
evel
op a
Bay
Nav
igat
or B
reas
t C
ance
r p
athw
ay.
• D
evel
op a
n im
pro
vem
ent
pla
n fo
r Sa
rcom
a C
ance
r St
and
ard
s ag
ains
t th
e fin
din
gs
of t
he
gap
ana
lysi
s an
d in
clud
e lo
cal s
ervi
ce im
pro
vem
ent
initi
ativ
es t
hat
will
alig
n w
ith r
egio
nal
activ
ity.
• C
ontin
ue t
o su
pp
ort
the
imp
lem
enta
tion
of t
he C
ance
r N
urse
Coo
rdin
ator
Initi
ativ
e.
• Im
ple
men
t th
e M
inis
try
of H
ealth
Pro
stat
e C
ance
r M
anag
emen
t an
d R
efer
ral G
uid
ance
d
urin
g 2
016
/17.
• Im
pro
ve e
qui
ty a
t a
syst
ems
and
org
anis
atio
nal l
evel
(re
fer
to E
qui
ty o
f Hea
lth C
are
for
Māo
ri: A
fram
ewor
k re
sour
ce)
by w
orki
ng in
par
tner
ship
with
Mid
land
Can
cer
Net
wor
k to
:
-D
eliv
er o
ne K
ia O
ra E
Te
Iwi c
omm
unity
hea
lth li
tera
cy p
rog
ram
me
-im
ple
men
t th
e M
idla
nd P
atie
nt In
form
atio
n R
esou
rce
Pro
ject
20
16/1
7 –
2017
/18
-Im
ple
men
t th
e M
idla
nd P
sych
olog
ical
and
Soc
ial S
upp
ort
Serv
ices
Pla
n 20
15-2
018
-C
onsi
der
incl
udin
g c
ance
r co
mp
onen
t in
to w
hāna
u or
a /
chro
nic
cond
ition
s co
ntra
cts
-Su
pp
ort
a “
coug
h co
ugh
coug
h” e
arly
det
ectio
n lu
ng c
ance
r p
roje
ct –
clin
icia
ns
sup
por
t re
gio
nal p
roje
ct.
The
BO
PD
HB
will
:
• D
eter
min
e an
d t
est
viab
le w
ays
of im
pro
ving
the
Fas
ter
Can
cer
Trea
tmen
t Pa
thw
ay fo
r M
āori
in B
ay o
f Ple
nty:
-P
hase
1 -
und
erta
ke a
feas
ibili
ty s
tud
y by
31/
12/2
016
to
det
erm
ine
way
s to
ad
dre
ss
the
ineq
uity
gap
-P
hase
2 -T
he In
stitu
te o
f Hea
lthca
re Im
pro
vem
ent
(IH
I) m
etho
dol
ogy
(Pla
n, D
o,
Stud
y, A
ct (
PD
SA))
will
be
emp
loye
d t
o id
entif
y at
leas
t tw
o vi
able
op
por
tuni
ties
to im
pro
ve t
he c
ance
r jo
urne
y fo
r M
āori
in t
he B
OP
and
red
uce
ineq
uitie
s by
30
/06/
2017
.
• R
evie
w p
atie
nt p
athw
ays
and
iden
tify
key
bar
riers
to
targ
et a
chie
vem
ent
and
man
age
thro
ugh
the
FCT
pro
ject
man
agem
ent
team
.
• W
ork
tow
ard
s ac
hiev
emen
t of
the
FC
T he
alth
tar
get
by
imp
rovi
ng e
qui
ty a
long
the
can
cer
pat
hway
, and
:
-b
uild
org
anis
atio
nal k
now
led
ge
and
exp
lore
hea
lth e
qui
ty is
sues
for
Māo
ri w
ith
canc
er in
the
Bay
of P
lent
y
-un
der
take
eq
uity
ana
lysi
s an
d e
xplo
re t
he u
se o
f evi
den
ce b
ased
imp
rove
men
t to
ols
that
sup
por
t hi
gh-
qua
lity
heal
th c
are
and
are
res
pon
sive
to
the
need
s an
d
asp
iratio
ns o
f Māo
ri liv
ing
in t
he B
ay o
f Ple
nty
-ac
tivel
y p
artn
er w
ith p
rovi
der
s b
eyon
d t
he p
rovi
der
arm
for
imp
rove
d s
ervi
ce
inte
gra
tion,
pla
nnin
g a
nd s
upp
ort
for
whā
nau,
hap
ū, iw
i and
pro
vid
e an
op
por
tuni
ty
to t
rial s
olut
ions
to
imp
rove
acc
ess
to h
ealth
ser
vice
s fo
r th
is p
opul
atio
n.
Pha
se 1
:
• T
he f
easi
bili
ty s
tud
y p
hase
will
d
ocu
men
t th
e in
equa
litie
s in
ca
ncer
inci
den
ce, d
iag
nosi
s,
man
agem
ent
and
out
com
es f
or
Māo
ri a
nd n
on-
Māo
ri p
op
ulat
ions
in
Eas
tern
and
Wes
tern
BO
P
• C
olla
te in
form
atio
n g
athe
red
fro
m
Māo
ri h
ealt
h o
rgan
isat
ions
, hea
lth
pro
vid
ers,
Eas
tern
and
Wes
tern
B
OP
co
mm
unit
ies,
pat
ient
s an
d
fam
ily/w
hāna
u, a
nd o
ther
key
st
akeh
old
ers
e.g
. Mid
land
Can
cer
Net
wo
rk t
o id
enti
fy s
ervi
ce g
aps,
b
arri
ers
to a
cces
s o
r tr
eatm
ent,
an
d c
ultu
ral c
ons
ider
atio
ns
whi
ch r
esul
t in
ineq
uiti
es u
nder
th
e S
TE
EE
P f
ram
ewo
rk (
Saf
ety,
Ti
mel
ines
s, E
ffici
ency
, Eq
uity
, E
ffici
ency
and
Peo
ple
cen
tred
)
Pha
se 2
:
• Im
ple
men
tati
on
of
two
via
ble
o
pti
ons
.
• 6
mo
nthl
y re
po
rt o
n p
rog
ress
88 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Māo
ri H
ealt
h P
lan
Act
ions
(fo
r fu
rthe
r in
form
atio
n re
fer
to t
he M
āori
Hea
lth
Pla
n)
Bre
ast
scre
enin
g
rate
s (5
0-6
9
year
s)
-IS
Ps
to im
ple
men
t re
crui
tmen
t st
rate
gie
s, 3
mo
nths
pri
or
to t
he s
ched
uled
b
reas
t sc
reen
ing
mo
bile
uni
t vi
sit,
fo
r p
rio
rity
wo
men
to
acc
ess
the
bre
ast
scre
enin
g m
ob
ile u
nit
spec
ifica
lly in
the
Kat
ikat
i, W
aihi
, Te
Pun
a re
gio
n th
roug
h a
hap
u ap
pro
ach
to e
nsur
e m
axim
um u
tilis
atio
n o
f al
loca
ted
ap
po
intm
ents
, suc
h as
pro
mo
ting
the
mo
bile
scr
eeni
ng u
nit
on
the
loca
l Ta
uran
ga
Mo
ana
iwi r
adio
sta
tio
n p
rog
ram
me
(Mo
ana
AM
Māo
riva
tio
n),
wo
rkin
g w
ith
the
Run
ang
a, a
do
pti
ng M
ana
Wah
ine
Cha
mp
ions
fro
m t
he h
apu
to p
rom
ote
mo
bile
uni
t vi
sits
, w
ork
ing
wit
h lo
cal G
P P
ract
ices
.
-T
he IS
Ps
will
imp
lem
ent
the
Wai
kato
DH
B’s
Mam
mo
gra
m p
roje
ct w
hich
aim
s to
fo
cus
on
usin
g d
aug
hter
s to
enc
our
age
and
sup
po
rt t
heir
mo
ther
s to
get
a
mam
mo
gra
m, a
nd t
o b
e a
cond
uit
of
go
od
info
rmat
ion
for
thei
r m
oth
ers.
T
he a
pp
roac
h al
so a
dd
s to
the
kno
wle
dg
e yo
ung
er w
om
en h
ave
abo
ut b
reas
t sc
reen
ing
fo
r w
hen
they
rea
ch t
he 4
5+ a
ge
gro
up.
-R
evie
w t
he In
stit
ute
of
Hea
lthc
are
Imp
rove
men
t p
roje
ct t
hat
was
im
ple
men
ted
in 2
015
/16
to
und
erst
and
bo
ttle
neck
s in
the
pat
ient
jour
ney,
an
d m
ake
iter
ativ
e ch
ang
es t
o t
he in
terv
enti
on
bas
ed o
n re
sult
s fr
om
usi
ng a
p
art-
tim
e p
atie
nt n
avig
ato
r. O
nce
iter
ativ
e ch
ang
es a
re id
enti
fied
wo
rk w
ith
PH
Os
to e
nsur
e d
ata
mat
chin
g w
ith
BS
M a
nd a
pp
ly t
he s
trat
egy
to a
noth
er
GP
clin
ic w
ith
low
enr
olm
ents
of
elig
ible
Māo
ri w
om
en t
o t
he b
reas
t sc
reen
ing
p
rog
ram
me.
-IS
Ps,
Pla
nnin
g a
nd F
und
ing
, Pri
mar
y C
are
and
Co
lpo
sco
py
will
par
tici
pat
e in
th
e re
gio
nal p
lann
ing
pro
cess
wit
h B
SA
pro
vid
ers.
-M
oni
tor
per
form
ance
on
a m
ont
hly
bas
is w
ithi
n th
e B
OP
DH
B M
āori
Hea
lth
Pla
nnin
g a
nd F
und
ing
tea
m.
-M
oni
tor
scre
enin
g p
erfo
rman
ce o
n a
qua
rter
ly b
asis
thr
oug
h th
e M
HS
G.
• In
crea
se in
the
num
ber
of
Māo
ri
wo
men
scr
eene
d w
ith
the
bre
ast
scre
enin
g m
ob
ile u
nit.
• In
crea
se in
the
res
po
nse
rate
(i
ncre
ased
num
ber
of
enq
uiri
es f
or
enro
lmen
t o
r b
oo
king
s).
• R
esul
ts (
incr
ease
d n
umb
er o
f b
oo
king
s co
nver
ted
to
co
mp
lete
d
mam
mo
gra
ms)
.
• A
war
enes
s (f
eed
bac
k an
d o
vera
ll as
sess
men
t o
f ca
mp
aig
n, p
lus
follo
w-u
p s
urve
y o
f sa
mp
le if
re
qui
red
.
• In
crea
se in
the
num
ber
of
Māo
ri
wo
men
who
enr
ol t
o t
he n
atio
nal
bre
ast
scre
enin
g p
rog
ram
me.
• P
arti
cip
atio
n in
tw
o r
egio
nal
coo
rdin
atio
n m
eeti
ngs
per
ann
um.
• S
cree
ning
per
form
ance
is
mo
nito
red
mo
nthl
y an
d
qua
rter
ly a
nd k
ey a
ctio
ns t
o li
ft
per
form
ance
are
iden
tifi
ed.
• M
āori
wo
men
rec
eive
tim
ely
colp
osc
op
y tr
eatm
ent
• N
umb
er o
f p
ract
ices
sup
po
rted
to
iden
tify
and
rec
all u
nscr
eene
d
and
und
ersc
reen
ed M
āori
wo
men
.
• N
umb
er o
f w
om
en s
cree
ned
at
the
clin
ic.
89
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Cer
vica
l sc
reen
ing
rat
es
(25-
69 y
ears
)
-IS
Ps
and
Co
lpo
sco
py
to u
nder
take
a q
ualit
y in
itia
tive
to
rev
iew
and
imp
rove
th
e re
leva
nt a
dm
inis
trat
ion
pro
cess
es s
o M
āori
wo
men
rec
eive
tim
ely
colp
osc
op
y tr
eatm
ent
-To
i Te
Ora
will
ass
ist
PH
Os
wit
h th
e us
e o
f th
e N
atio
nal S
cree
ning
Uni
t’s
mo
nthl
y el
ectr
oni
c d
ata-
mat
chin
g r
epo
rts
to id
enti
fy w
om
en w
ho h
ave
slip
ped
thr
oug
h th
e G
ener
al P
ract
ice
reca
ll sy
stem
s.
-Te
Kup
eng
a H
auo
ra o
Tau
rang
a M
oan
a w
ill e
stab
lish
reg
ular
cer
vica
l sc
reen
ing
clin
ics
at T
aura
nga
Ho
spit
al s
pec
ifica
lly t
arg
etin
g S
upp
ort
Ser
vice
s w
here
the
re a
re h
igh
elig
ible
Māo
ri w
om
en e
mp
loye
d. E
ligib
le w
om
en w
ill
also
be
enco
urag
ed t
o e
nro
l and
bo
ok
a b
reas
t sc
reen
ing
ap
po
intm
ent
at t
he
tim
e o
f sc
reen
ing
.
-T
he T
aku
Wah
ine
Pur
oto
pro
gra
mm
e (p
rovi
sio
n o
f o
utre
ach
and
aft
er h
our
s ce
rvic
al s
cree
ning
ser
vice
s fo
r el
igib
le M
āori
wo
men
) to
be
exte
nded
and
d
eliv
ered
by
Wes
tern
Bay
of
Ple
nty
PH
O, N
ga
Mat
aap
una
PH
O a
nd E
aste
rn
Bay
Pri
mar
y H
ealt
h A
llian
ce.
-S
tren
gth
en t
he c
om
mun
icat
ion
skill
s o
f P
rim
ary
Car
e P
rovi
der
sta
ff t
o e
nab
le
imp
rove
d c
ervi
cal s
cree
ning
hea
lth
liter
acy
and
imp
rove
d a
cces
s to
cer
vica
l sc
reen
ing
ser
vice
s p
arti
cula
rly
for
Māo
ri w
om
en.
-M
oni
tor
per
form
ance
on
a m
ont
hly
bas
is w
ithi
n th
e B
OP
DH
B M
āori
Hea
lth
Pla
nnin
g a
nd F
und
ing
tea
m.
-M
oni
tor
scre
enin
g p
erfo
rman
ce o
n a
qua
rter
ly b
asis
thr
oug
h th
e M
HS
G.
• N
umb
er o
f w
om
en s
cree
ned
at
the
out
reac
h cl
inic
s.
• N
umb
er o
f tr
aini
ng s
essi
ons
d
eliv
ered
on
taki
ng a
bes
t p
ract
ice
heal
th li
tera
cy a
pp
roac
h to
ce
rvic
al s
cree
ning
.
• S
cree
ning
per
form
ance
is
mo
nito
red
mo
nthl
y an
d
qua
rter
ly a
nd k
ey a
ctio
ns t
o li
ft
per
form
ance
are
iden
tifi
ed.
90 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.5.2
Str
oke
Ser
vice
s
Str
oke
Ser
vice
s ar
e an
iden
tifi
ed p
rio
rity
are
a in
our
RS
P a
nd A
nnua
l Pla
n. H
ealt
hSha
re t
hro
ugh
the
Mid
land
Str
oke
Act
ion
Gro
up is
lead
ing
th
e d
evel
op
men
t an
d im
ple
men
tati
on
of
reg
iona
l act
ions
. T
he B
OP
DH
B w
ill p
rovi
de
stro
ke s
ervi
ces
in a
way
tha
t is
co
nsis
tent
wit
h th
e N
ew
Zea
land
Clin
ical
Gui
del
ines
fo
r S
tro
ke M
anag
emen
t 20
10 a
s fo
llow
s.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Stro
ke S
ervi
ces
• T
he B
OP
DH
B w
ill c
ont
inue
to
pro
vid
e a
ded
icat
ed s
tro
ke u
nit
and
are
as f
or
man
agem
ent
of
peo
ple
wit
h st
roke
, thr
om
bo
lysi
s, a
nd t
rans
ient
isch
aem
ic a
ttac
k se
rvic
es s
upp
ort
ed b
y o
ngo
ing
ed
ucat
ion
and
tra
inin
g f
or
lead
clin
icia
ns, t
he C
linic
al
Nur
se S
pec
ialis
t an
d f
ull M
ulti
-Dis
cip
linar
y Te
am m
emb
ersh
ip. T
he B
OP
DH
B d
eliv
ers
a M
DT
str
oke
ed
ucat
ion
seri
es (
6 w
eek
pro
gra
mm
e) t
wic
e a
year
. T
his
is d
eliv
ered
ac
ross
bo
th s
ites
via
vid
eo li
nk. T
he fi
rst
pro
gra
mm
e ha
s ru
n fo
r 20
16 a
nd t
he n
ext
seri
es w
ill c
om
men
ce in
Sep
tem
ber
20
16.
In a
dd
itio
n, s
taff
em
plo
yed
wit
hin
Str
oke
ar
eas
at T
aura
nga
and
Wha
kata
ne H
osp
ital
s ar
e en
cour
aged
to
co
mp
lete
on-
line
lear
ning
pac
kag
e al
ong
wit
h o
ther
org
anis
atio
nal t
rain
ing
, e.g
. dys
pha
gia
ass
essm
ent
cert
ifica
tio
n.
• T
he B
OP
DH
B w
ill c
ont
inue
to
mo
nito
r su
stai
ned
del
iver
y ag
ains
t th
e ta
rget
w
ith
a fo
cus
on
serv
ice
imp
rove
men
t m
easu
res
such
as
do
or-
to-n
eed
le t
ime
for
thro
mb
oly
sis
as p
art
of
the
ong
oin
g p
rog
ram
me.
Mo
nito
ring
is o
ngo
ing
via
loca
l d
ata
colle
ctio
n p
roce
sses
– s
ervi
ce im
pro
vem
ents
suc
h as
Co
de
Str
oke
are
ong
oin
g
PD
SA
cyc
les
and
are
ant
icip
ated
to
co
ntin
ue w
ith
reg
ular
rev
iew
of
pro
cess
.
• A
cces
s to
24
/7 t
hro
mb
oly
sis,
e.g
. CT
acc
ess
and
ED
acu
te m
edic
al s
ervi
ce r
esp
ons
e to
str
oke
pre
sent
atio
n, is
in p
lace
wit
h o
ngo
ing
ed
ucat
ion
and
ser
vice
imp
rove
men
t en
gag
emen
t fr
om
locu
m s
tro
ke p
hysi
cian
/s. T
he n
atio
nal F
AS
T c
amp
aig
n m
ay r
esul
t in
imp
rove
men
ts t
o p
atie
nt p
rese
ntat
ion
out
of
hour
s as
thi
s is
a k
ey d
rive
r fo
r im
pro
ving
acc
ess
to e
arly
thr
om
bo
lysi
s in
elig
ible
pat
ient
s.
• A
rev
iew
will
tak
e p
lace
thi
s fi
nanc
ial y
ear
for
the
exis
ting
str
oke
fac
iliti
es a
nd
staffi
ng w
ithi
n th
e B
OP
DH
B t
o d
eter
min
e ap
pro
pri
aten
ess,
val
idat
e ex
isti
ng s
ervi
ce
pro
visi
on
and
acc
essi
bili
ty o
f st
roke
ser
vice
s. T
he s
ervi
ce w
ill d
o t
his
wo
rk in
co
njun
ctio
n w
ith
the
serv
ice
dev
elo
pm
ent
team
wit
hin
the
BO
PD
HB
. Thi
s is
unl
ikel
y to
occ
ur p
rio
r to
Qua
rter
4 d
ue t
o t
rans
itio
n o
f st
aff w
ith
the
per
man
ent
stro
ke
phy
sici
an t
akin
g u
p p
ost
ear
ly in
20
17.
• T
he B
OP
DH
B w
ill r
evie
w a
nd, i
f ne
cess
ary,
dev
elo
p c
apac
ity
to d
eliv
er c
om
mun
ity
bas
ed r
ehab
ilita
tio
n se
rvic
es f
or
stro
ke p
atie
nts
via
our
Alli
ed H
ealt
h Te
ams.
• T
he B
OP
PH
Os
will
co
ntin
ue w
ith
thei
r C
VD
ris
k as
sess
men
ts a
s an
imp
ort
ant
det
ecti
ve m
easu
re t
hat
can
lead
to
the
pre
vent
ion
of
stro
ke.
• T
he B
OP
DH
B w
ill c
ont
inue
to
att
end
and
sup
po
rt t
he M
idla
nd C
linic
al S
tro
ke
Net
wo
rk t
o im
ple
men
t ac
tio
ns t
o im
pro
ve o
utco
mes
fo
r p
eop
le w
ho h
ave
had
a
stro
ke.
We
will
als
o s
upp
ort
thr
oug
h o
ur in
volv
emen
t o
n na
tio
nal g
roup
s an
d
thro
ugh
gro
ups
such
as
the
Clin
ical
Nur
se S
pec
ialis
ts f
oru
m.
• P
P20
: 6%
or
mo
re o
f p
ote
ntia
lly
elig
ible
str
oke
pat
ient
s’
thro
mb
oly
sed
24
/7 (
see
PP
20 f
or
defi
niti
on
of
‘elig
ible
’).
• P
P20
: 80
% o
f st
roke
pat
ient
s ad
mit
ted
to
a s
tro
ke u
nit
or
org
anis
ed s
tro
ke s
ervi
ce (
see
PP
20 f
or
defi
niti
ons
).
• P
P20
: 80
% o
f p
atie
nts
adm
itte
d
wit
h ac
ute
stro
ke w
ho a
re
tran
sfer
red
to
inp
atie
nt
reha
bili
tati
on
serv
ices
are
tr
ansf
erre
d w
ithi
n 7
day
s o
f ac
ute
adm
issi
on
(als
o r
epo
rt p
erce
nt o
f ac
ute
stro
ke p
atie
nts
tran
sfer
red
to
inp
atie
nt r
ehab
ilita
tio
n).
• R
epo
rt o
n d
eliv
ery
of
the
acti
ons
an
d m
ilest
one
s id
enti
fied
in t
he
Ann
ual P
lan.
91
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.5.3
Car
dia
c Se
rvic
es
The
BO
PD
HB
will
be
cont
inui
ng t
he w
ork
reg
iona
lly t
o b
ette
r he
lp u
tilis
e re
sour
ces
and
ens
ure
that
the
dev
elo
pm
ent
of
app
rop
riat
e cl
inic
al
pat
hway
s co
ntin
ues.
We
will
co
ntin
ue t
o e
ngag
e w
ith
our
pri
mar
y ca
re p
artn
ers
in t
he p
lann
ing
and
imp
lem
enta
tio
n ac
tivi
ties
tha
t o
ccur
in
this
are
a as
fo
llow
s.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Acu
te C
ard
iac
Serv
ices
• T
he B
OP
DH
B w
ill c
ont
inue
to
wo
rk r
egio
nally
to
co
ord
inat
e re
sour
ces.
T
his
incl
udes
wo
rkin
g in
co
njun
ctio
n w
ith
the
tert
iary
cen
tre
thro
ugh
op
erat
iona
l co
ord
inat
ion
and
the
Reg
iona
l Clin
ical
Net
wo
rk t
o im
pro
ve
dat
a co
llect
ion
as a
pp
rop
riat
e.
• T
he B
OP
DH
B w
ill r
evie
w a
nd im
ple
men
t A
ccel
erat
ed C
hest
Pai
n P
athw
ay c
hang
es a
s ap
pro
pri
ate
in c
onj
unct
ion
wit
h d
evel
op
men
t o
f th
e re
gio
nal/
nati
ona
l pat
hway
, and
will
aud
it t
he p
athw
ay b
y 30
Jun
e 20
17.
• T
he B
OP
DH
B w
ill c
ont
rib
ute
dat
a to
the
Car
dia
c A
NZ
AC
S-Q
I and
C
ard
iac
Sur
gic
al r
egis
ters
to
ena
ble
rep
ort
ing
mea
sure
s o
f A
cute
C
oro
nary
Syn
dro
me
(AC
S)
risk
str
atifi
cati
on
and
tim
e to
ap
pro
pri
ate
inte
rven
tio
n.
PP
20: 7
0%
of
hig
h-ri
sk p
atie
nts
will
rec
eive
an
ang
iog
ram
wit
hin
3 d
ays
of
adm
issi
on
(‘D
ay o
f A
dm
issi
on’
bei
ng ‘D
ay 0
’) r
epo
rted
by
ethn
icit
y.
Seco
ndar
y Se
rvic
es
The
BO
PD
HB
will
:
• C
ons
olid
ate
the
loca
tio
n o
f a
rang
e o
f ca
rdia
c se
rvic
es s
o t
hat
they
sh
are
a co
mm
on
phy
sica
l are
a to
ach
ieve
gre
ater
syn
erg
y an
d s
ervi
ce
coo
rdin
atio
n.
• E
nsur
e w
here
po
ssib
le t
o m
eet
the
AN
ZA
CS
-QI a
cute
tar
get
s fo
r an
gio
gra
phy
and
ang
iop
last
y. (
It is
imp
ort
ant
to n
ote
tha
t ac
ute
ang
iop
last
y is
pro
vid
ed t
hro
ugh
Wai
kato
Dis
tric
t H
ealt
h B
oar
d a
nd t
he
elec
tive
/acu
te is
arr
ang
ed t
hro
ugh
the
BO
PD
HB
Car
dio
log
y se
rvic
e.)
Mai
ntai
n E
lect
ive
Ser
vice
s P
atie
nt F
low
Ind
icat
ors
(E
SP
I) c
om
plia
nce
in
rela
tio
n to
our
wai
t-ti
me
com
mit
men
ts.
• C
ont
ract
wit
h o
ur c
ard
iac
surg
ery
pro
vid
er a
t le
vels
bas
ed o
n th
e ap
pro
pri
ate
inte
rven
tio
n ra
te f
or
our
reg
ion.
• C
ont
inue
to
end
ors
e re
gio
nally
ag
reed
pri
ori
tisa
tio
n p
roce
sses
fo
r ca
rdia
c su
rger
y.
• C
ont
inue
to
rev
iew
car
dio
log
y re
ferr
al p
atte
rns
to e
nsur
e th
at a
ctiv
ity
leve
ls s
upp
ort
the
kin
d o
f in
terv
enti
on
rate
ap
plic
able
fo
r o
ur r
egio
n.
• D
evel
op
CT
Ang
iog
rap
hy a
s ap
pro
pri
ate
(ser
vice
is a
lrea
dy
in
op
erat
ion)
• E
xplo
re w
ith
our
PH
Os
the
op
tio
n o
f a
card
iac
nurs
e sp
ecia
list
role
jo
intl
y m
anag
ed a
cro
ss p
rim
ary
and
sec
ond
ary
in s
upp
ort
of
our
eff
ort
s ar
oun
d C
VD
man
agem
ent.
• A
gre
emen
t to
and
pro
visi
on
of
a m
inim
um o
f 17
8 t
ota
l car
dia
c su
rger
y d
isch
arg
es f
or
your
lo
cal p
op
ulat
ion
• P
P29
: Im
pro
ved
acc
ess
to d
iag
nost
ics.
95%
o
f p
eop
le w
ill r
ecei
ve e
lect
ive
coro
nary
an
gio
gra
ms
wit
hin
90
day
s.
• E
lect
ive
Ser
vice
s P
atie
nt F
low
Ind
icat
ors
: p
atie
nts
wai
t no
long
er t
han
four
mo
nths
fo
r fi
rst
spec
ialis
t as
sess
men
t an
d t
reat
men
t.
• SI
4: S
tand
ard
ised
Inte
rven
tio
n R
ates
.
-C
ard
iac
surg
ery:
a t
arg
et in
terv
enti
on
rate
of
6.5
per
10
,00
0 o
f p
op
ulat
ion
will
b
e ac
hiev
ed.
DH
Bs
wit
h ra
tes
of
6.5
per
10
,00
0 o
r ab
ove
in p
revi
ous
yea
rs w
ill
be
req
uire
d t
o m
aint
ain
this
rat
e.
-P
ercu
tane
ous
rev
ascu
lari
sati
on:
a
targ
et r
ate
of
at le
ast
12.5
per
10
,00
0 o
f p
op
ulat
ion
will
be
achi
eved
.
-C
oro
nary
ang
iog
rap
hy: a
tar
get
rat
e o
f at
leas
t 34
.7 p
er 1
0,0
00
of
po
pul
atio
n w
ill b
e ac
hiev
ed.
92 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.5.4
Hea
lth
of
Old
er P
eop
le
The
BO
PD
HB
will
imp
lem
ent
the
new
res
po
nsiv
e m
od
el o
f ca
re f
or
hom
e an
d c
om
mun
ity
sup
po
rt s
ervi
ces.
Ini
tiat
ives
des
igne
d t
o im
pro
ve
the
qua
lity
of
care
in a
ged
res
iden
tial
car
e ar
e al
so a
hig
h p
rio
rity
and
the
se a
re b
eing
del
iver
ed t
hro
ugh
ded
icat
ed c
linic
al r
eso
urce
s. W
e w
ill c
ont
inue
to
sup
po
rt p
rim
ary
care
to
iden
tify
peo
ple
wit
h d
emen
tia
and
mak
e ea
rly
refe
rral
to
sup
po
rt, i
nfo
rmat
ion/
advi
ce t
hro
ugh
the
clin
ical
pat
hway
dev
elo
pm
ent
for
dem
enti
a th
roug
h B
ay N
avig
ato
r an
d M
ap o
f M
edic
ine.
We
will
dev
elo
p c
linic
al p
athw
ays
rela
ting
to
d
elir
ium
, fra
ctur
e lia
iso
n se
rvic
es a
nd w
oun
d c
are.
The
BO
PD
HB
is c
om
mit
ted
to
imp
lem
enti
ng a
dva
nce/
futu
re c
are
pla
nnin
g in
to b
usin
ess
as u
sual
pra
ctic
e. D
etai
ls a
re a
s fo
llow
s.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Syst
em
Inte
gra
tio
n fo
r O
lder
Peo
ple
(P
P23
)
Ref
er t
o M
od
ule
5.2.
1, B
uild
ing
Cap
abili
ty
• Th
e B
OP
DH
B w
ill b
uild
the
cap
abili
ty o
f th
e he
alth
sys
tem
thr
oug
h p
rog
ress
ing
dat
a sh
arin
g in
itia
tive
s un
der
pin
ned
by
a so
und
dat
a g
over
nanc
e fr
amew
ork
thr
oug
h th
e B
OP
Info
rmat
ion
Syst
ems
Gro
up.
W
e w
ill c
ont
inue
to
bui
ld o
n th
e p
rog
ress
we
are
mak
ing
thr
oug
h cu
rren
t p
roje
cts
incl
udin
g t
he C
linic
al H
ealt
h In
form
atio
n P
ort
al f
or
Gen
eral
Pra
ctit
ione
rs (
CH
IP4
GP
),
BO
P M
edch
eck
and
dev
elo
pm
ent
of
a d
efine
d P
rim
ary
Car
e D
ata
Set
. Th
ese
pro
ject
s w
ill p
rog
ress
the
sha
ring
of
heal
th in
form
atio
n b
etw
een
aged
car
e p
rovi
der
s th
roug
h g
ener
al p
ract
ice.
Rep
ort
on
pro
gre
ss w
ith
CH
IP4
GP,
B
OP
Med
chec
k an
d t
he P
rim
ary
Car
e D
ata
Set
Ad
vanc
e/Fu
ture
C
are
Pla
nnin
g
• Th
e B
OP
DH
B F
utur
e C
are
Pla
nnin
g A
dvi
sory
Gro
up w
ill im
ple
men
t ac
tio
ns f
rom
the
st
rate
gic
wo
rk p
lan
to e
mb
ed F
utur
e C
are
Pla
nnin
g in
the
Bay
of
Ple
nty.
• Th
e B
OP
DH
B w
ill e
lect
roni
cally
cap
ture
sub
mit
ted
Ad
vanc
e/F
utur
e C
are
Pla
ns
exp
ort
ed f
rom
pri
mar
y ca
re t
o C
HIP
to
sup
po
rt p
atie
nt p
refe
renc
es t
o s
upp
ort
he
alth
care
pro
fess
iona
ls.
• Th
e B
OP
DH
B w
ill in
tro
duc
e C
eilin
g o
f In
terv
enti
on
form
s10 in
hea
lth
faci
litie
s11
• B
udg
et 2
015
New
Ho
spic
e In
nova
tio
n F
und
ing
– W
aip
una
Ho
spic
e an
d H
osp
ice
Eas
tern
Bay
of
Ple
nty
to p
lan
and
imp
lem
ent
app
rove
d s
ervi
ce d
evel
op
men
t p
rop
osa
ls.
• N
umb
er o
f su
bm
itte
d A
dva
nce/
Fut
ure
Car
e P
lans
sha
red
fro
m
pri
mar
y ca
re t
o s
eco
ndar
y ca
re.
• N
umb
er o
f he
alth
car
e p
rofe
ssio
nals
tra
ined
to
Ad
vanc
e C
are
Pla
nnin
g L
2 p
ract
itio
ner
leve
l.
• %
of
peo
ple
in h
ealt
h fa
cilit
ies
that
ha
ve a
do
cum
ente
d C
eilin
g o
f In
terv
enti
on
form
.
• 9
0%
of
Bay
of
Ple
nty
faci
litie
s ar
e us
ing
the
Cei
ling
of
Inte
rven
tio
n fo
rms.
• E
valu
ate
and
rep
ort
pro
gre
ss
agai
nst
the
Bud
get
20
15 N
ew
Ho
spic
e In
nova
tio
n F
und
ing
se
rvic
e d
evel
op
men
t p
rop
osa
ls
as a
pp
rove
d b
y H
osp
ice
NZ
and
M
inis
try
of
Hea
lth.
10 C
eilin
g o
f In
terv
enti
on
form
ref
ers
to a
fo
rm f
or
pat
ient
s, c
ont
aine
d w
ithi
n th
eir
Ad
vanc
e/F
utur
e C
are
Pla
n, t
hat
sets
out
gui
dan
ce f
or
clin
icia
ns a
s to
exa
ctly
wha
t le
vel o
f in
terv
enti
on
that
per
son
wan
ts r
egar
din
g t
heir
fut
ure
heal
thca
re, f
or
exam
ple
, res
usci
tate
me,
ven
tila
te m
e, k
eep
me
com
fort
able
etc
. 11 H
ealt
h fa
cilit
ies
incl
ude
aged
res
iden
tial
car
e, h
osp
ice
and
ho
spit
al f
acili
ties
.
93
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Inte
gra
ted
Fal
ls
and
Fra
ctur
e (P
P23
)
• T
he B
OP
DH
B w
ill w
ork
wit
h A
CC
to
pro
gre
ss a
co
llab
ora
tive
Fal
ls P
reve
ntio
n p
roje
ct.
The
BO
PD
HB
has
bee
n ap
pro
ache
d b
y A
CC
to
pro
gre
ss p
ote
ntia
l int
egra
ted
wo
rk
stre
ams
for
the
BO
PD
HB
Fra
ctur
e an
d F
alls
Pre
vent
ion
Ser
vice
s.
• T
he B
OP
DH
B w
ill p
rovi
de
an o
steo
po
rosi
s m
anag
emen
t p
rog
ram
me
colla
bo
rati
vely
w
ith
pri
mar
y ca
re.
• R
epo
rt o
n ho
w o
lder
peo
ple
are
b
eing
ass
esse
d o
n th
eir
risk
of
falls
.
• R
epo
rt t
he n
umb
er o
f o
lder
p
eop
le r
efer
red
fro
m p
rim
ary
and
se
cond
ary
care
into
the
fra
ctur
e lia
iso
n se
rvic
es (
spec
ifyi
ng t
he
pro
po
rtio
n re
ferr
ed f
rom
eac
h).
• R
epo
rt t
he n
umb
er o
f o
lder
p
eop
le r
efer
red
to
a s
tren
gth
an
d b
alan
ce r
etai
ning
ser
vice
(n
umer
ato
r) a
nd s
een
by
a st
reng
th a
nd b
alan
ce r
etai
ning
se
rvic
e (d
eno
min
ato
r).
• R
epo
rt t
he n
umb
er o
f o
lder
p
eop
le r
efer
red
to
ost
eop
oro
sis
man
agem
ent
pro
gra
mm
es.
94 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
inte
rRA
I: C
om
pre
hens
ive
Clin
ical
A
sses
smen
t in
re
sid
enti
al c
are
and
in h
om
e an
d c
om
mun
ity
sup
po
rt s
etti
ngs
(PP
23)
• 10
0%
of
old
er p
eop
le w
ill c
ont
inue
to
rec
eive
an
inte
rRA
I Ho
me
Car
e o
r C
ont
act
Ass
essm
ent
in o
rder
to
rec
eive
long
ter
m h
om
e an
d c
om
mun
ity
sup
po
rt s
ervi
ces
• 10
0%
of
peo
ple
in a
ged
res
iden
tial
car
e ar
e re
qui
red
to
hav
e an
inte
rRA
I Lo
ng-t
erm
C
are
Fac
ility
(LT
CF
) as
sess
men
t w
ithi
n 21
day
s o
f en
try
to a
n ag
ed r
esid
enti
al c
are
faci
lity.
• A
ll o
lder
peo
ple
are
req
uire
d t
o h
ave
an in
terR
AI H
om
e C
are
asse
ssm
ent
wit
hin
six
mo
nths
of
entr
y to
an
aged
res
iden
tial
car
e fa
cilit
y an
d a
lso
pri
or
to a
ny c
hang
e o
f ne
ed le
vel/
fund
ing
leve
l wit
hin
the
aged
res
iden
tial
car
e se
cto
r.
• T
he B
OP
DH
B h
as d
evel
op
ed a
n el
ectr
oni
c re
ferr
al a
nd a
lloca
tio
n d
atab
ase
usin
g t
he
nati
ona
lly a
gre
ed t
imef
ram
es f
or
asse
sso
rs t
o w
ork
to
:
-C
risi
s -
wit
hin
24-4
8 h
our
s (
hosp
ital
)
-H
igh
Ris
k -
AS
AP
but
wit
hin
1- 5
day
s fo
r as
sess
men
t, a
nd m
axim
um o
f 5
day
s to
ser
vice
co
ord
inat
ion
-M
ediu
m R
isk
- 1
- 10
day
s fo
r as
sess
men
t, a
nd m
axim
um o
f 10
day
s to
ser
vice
co
ord
inat
ion
-Lo
w R
isk
- 1
- 15
day
s fo
r as
sess
men
t, a
nd m
axim
um o
f 15
day
s to
ser
vice
co
ord
inat
ion.
• T
he B
OP
DH
B is
cur
rent
ly r
ecru
itin
g a
dd
itio
nal N
AS
C s
taff
to
sup
po
rt a
chie
vem
ent
of
thes
e ti
mef
ram
es.
• T
he B
OP
DH
B w
ill m
oni
tor
achi
evem
ent
agai
nst
thes
e ti
mef
ram
es o
n a
dai
ly b
asis
.
• W
hen
avai
lab
le, S
upp
ort
Net
will
uti
lise
dat
a fr
om
the
nat
iona
l dat
a, a
naly
sis
and
re
po
rtin
g s
ervi
ce t
o b
ench
mar
k ag
ains
t o
ther
DH
Bs.
Any
sig
nifi
cant
var
ianc
es w
ill
be
inve
stig
ated
to
ass
ess
qua
lity
of
dat
a an
d t
rain
ing
.
• P
P23
: % o
f o
lder
peo
ple
rec
eivi
ng
long
-ter
m h
om
e su
pp
ort
who
ha
ve a
co
mp
rehe
nsiv
e cl
inic
al
asse
ssm
ent
and
an
ind
ivid
ual c
are
pla
n.
• C
ont
inue
to
neg
oti
ate
at a
na
tio
nal l
evel
to
ob
tain
acc
ess
to
LTC
F d
ata
to e
nab
le t
he B
OP
DH
B
to m
oni
tor
com
plia
nce
wit
h th
e as
sess
men
t o
f ne
w r
esid
ents
w
ithi
n 21
day
s.
• P
P23
: % o
f p
eop
le in
ag
ed
resi
den
tial
car
e b
y fa
cilit
y an
d
by
DH
B w
ho h
ave
a su
bse
que
nt
inte
rRA
I LTC
F a
sses
smen
t co
mp
lete
d w
ithi
n 23
0 d
ays
of
the
pre
vio
us a
sses
smen
t.
• P
P23
: % o
f LT
CF
clie
nts
adm
itte
d
to a
n ag
ed r
esid
enti
al c
are
faci
lity
who
had
bee
n as
sess
ed u
sing
an
inte
rRA
I Ho
me
Car
e as
sess
men
t to
ol i
n th
e si
x m
ont
hs p
rio
r to
th
at fi
rst
LTC
F a
sses
smen
t.
• Ti
me
take
n fr
om
any
ref
erra
l fro
m
any
sour
ce t
o c
om
ple
te (
not
tria
ge)
an
inte
rRA
I ass
essm
ent
(ie,
Co
ntac
t, M
DS
-HC
, LT
FC
as
sess
men
t).
• U
se in
terR
AI m
easu
res
to p
rog
ress
and
co
mp
are
per
form
ance
wit
h o
ther
DH
Bs
and
DH
B r
egio
ns.
Ho
me
and
C
om
mun
ity
Sup
po
rt S
ervi
ces
for
Old
er P
eop
le
(PP
23)
• T
he B
OP
DH
B w
ill s
upp
ort
the
In B
etw
een
Set
tlem
ent
agre
emen
t o
utco
mes
as
advi
sed
and
und
erta
ke a
sso
ciat
ed a
ctio
ns t
o im
ple
men
t.
• T
he B
OP
DH
B w
ill im
ple
men
t a
new
res
po
nsiv
e M
od
el o
f C
are
for
Ho
me
and
C
om
mun
ity
Sup
po
rt S
ervi
ces
fro
m 1
Jul
y 20
16.
• In
-bet
wee
n se
ttle
men
t ag
reem
ents
and
act
ions
will
be
imp
lem
ente
d f
rom
1 J
uly
2016
.
• R
esp
ons
ive
Mo
del
of
Car
e fo
r H
om
e an
d C
om
mun
ity
Sup
po
rt
Ser
vice
s w
ill b
e im
ple
men
ted
d
urin
g 2
016
/17
and
ag
reem
ents
w
ith
pro
vid
ers
com
ple
ted
by
1 Ju
ly 2
016
.
95
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Dem
enti
a C
are
Pat
hway
s (P
P23
)
• T
he B
OP
DH
B w
ill p
arti
cip
ate
and
co
ntri
but
e re
gio
nally
to
the
Mid
land
Map
of
Med
icin
e p
athw
ays
dem
enti
a w
ork
str
eam
• T
he B
OP
DH
B w
ill d
evel
op
a s
ched
ule
of
spec
ific
area
s to
rev
iew
alig
ned
wit
h th
e re
gio
nal M
ap o
f M
edic
ine
pat
hway
.
• T
he B
OP
DH
B w
ill h
ave
cont
inue
d m
emb
ersh
ip o
f th
e M
idla
nd E
duc
ato
r G
roup
to
en
sure
a c
olla
bo
rati
ve r
egio
nal a
pp
roac
h to
sha
red
lear
ning
and
the
dev
elo
pm
ent
of
educ
atio
nal p
rog
ram
mes
.
• Im
ple
men
t th
e M
ap o
f M
edic
ine
dem
enti
a p
athw
ay w
hen
com
ple
ted
.
• W
ork
reg
iona
lly t
o:
-co
mp
lete
an
anal
ysis
o
f th
e cu
rren
t st
ate
of
educ
atio
nal p
rog
ram
mes
an
d s
upp
ort
gro
ups
that
su
pp
ort
info
rmal
car
eers
in
op
erat
ion
in t
he r
egio
n
-re
duc
e va
riab
ility
of
educ
atio
n an
d s
upp
ort
p
rog
ram
mes
ava
ilab
le t
o
sup
po
rt f
amily
/whā
nau
care
rs a
nd p
eop
le li
ving
w
ith
dem
enti
a.
• O
ngo
ing
rev
iew
s o
f th
e D
emen
tia
Car
e p
athw
ays
are
und
erta
ken
and
imp
rove
men
ts m
ade
whe
re
nece
ssar
y.
• C
ont
inue
d m
emb
ersh
ip o
f th
e M
idla
nd E
duc
ato
r G
roup
.
96 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.5.5
Sys
tem
Lev
el O
utco
me
Mea
sure
s
The
Min
istr
y o
f H
ealt
h ha
s b
een
wo
rkin
g c
lose
ly w
ith
the
sect
or
to c
o-d
evel
op
a s
uite
of
Sys
tem
Lev
el M
easu
res
that
pro
vid
e a
syst
em w
ide
view
of
per
form
ance
. T
here
are
fo
ur n
ew s
yste
m le
vel m
easu
res
to b
e im
ple
men
ted
fro
m 1
Jul
y 20
16, t
hey
are:
• A
mb
ulat
ory
sen
siti
ve h
osp
ital
isat
ion
rate
s p
er 1
00
,00
0 f
or
0 –
4 y
ear
old
s (i
.e. k
eep
ing
chi
ldre
n o
ut o
f th
e ho
spit
al);
• A
cute
ho
spit
al b
ed d
ays
per
cap
ita
(i.e
. usi
ng h
ealt
h re
sour
ces
effec
tive
ly);
• P
atie
nt e
xper
ienc
e o
f ca
re (
i.e. p
erso
n ce
ntre
d c
are)
;
• A
men
able
mo
rtal
ity
rate
s (i
.e. p
reve
ntio
n an
d e
arly
det
ecti
on)
.
Ad
dit
iona
lly, t
he f
ollo
win
g t
wo
sys
tem
leve
l mea
sure
s w
ill b
e d
evel
op
ed d
urin
g 2
016
/17
incl
udin
g d
efini
tio
ns a
nd id
enti
fica
tio
n o
f d
ata
sets
:
• N
umb
er o
f b
abie
s w
ho li
ve in
a s
mo
ke-f
ree
hous
eho
ld a
t si
x w
eeks
po
st-n
atal
(i.e
. hea
lthy
sta
rt);
• Yo
uth
acce
ss t
o a
nd u
tilis
atio
n o
f yo
uth
app
rop
riat
e he
alth
ser
vice
s (i
.e. t
eens
mak
e g
oo
d c
hoic
es a
bo
ut t
heir
hea
lth
and
wel
lbei
ng).
The
BO
PD
HB
, BO
PALT
, the
Wes
tern
Bay
of
Ple
nty
Pri
mar
y H
ealt
h O
rgan
isat
ion,
Eas
tern
Bay
Pri
mar
y H
ealt
h A
llian
ce a
nd N
ga
Mat
aap
una
Ora
nga
and
oth
er
app
rop
riat
e st
akeh
old
ers
will
be
invo
lved
in a
pro
cess
to
dev
elo
p a
n Im
pro
vem
ent
Pla
n. T
he Im
pro
vem
ent
Pla
n w
ill s
et o
ut h
ow
pro
cess
es a
nd p
rog
ram
mes
will
be
dev
elo
ped
and
alig
ned
to
hel
p a
chie
ve t
he m
easu
res
liste
d a
bov
e.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Syst
em L
evel
O
utco
me
Mea
sure
s
The
BO
PD
HB
will
pro
vid
e a
join
tly
dev
elo
ped
and
ag
reed
(w
ith
PH
Os
and
dis
tric
t al
lianc
es)
Imp
rove
men
t P
lan
to t
he M
inis
try
by
20 O
cto
ber
20
16.
The
Imp
rove
men
t P
lan
will
incl
ude:
• R
ealis
tic,
ap
pro
pri
ate
and
ach
ieva
ble
imp
rove
men
t m
ilest
one
s fo
r th
e S
yste
m L
evel
M
easu
res
• A
log
ical
set
of
cont
rib
uto
ry m
easu
res
that
will
co
ntri
but
e to
ach
ievi
ng t
he S
yste
m
Leve
l Mea
sure
s m
ilest
one
s. a
nd
• A
co
mm
itm
ent
fro
m a
ll p
artn
ers/
stak
eho
lder
s to
the
pla
n d
emo
nstr
ated
wit
h si
gna
ture
s.
PP
22 f
or
pro
visi
on
of
the
Imp
rove
men
t P
lan.
SI1
: Am
bul
ato
ry s
ensi
tive
(av
oid
able
) ho
spit
al a
dm
issi
ons
(0
-4 y
ears
)
SI7
: To
tal a
cute
ho
spit
al b
ed d
ays
per
ca
pit
a
SI8
: Pat
ient
Exp
erie
nce
of
Car
e
SI9
: Am
enab
le m
ort
alit
y
DV
6: Y
out
h ac
cess
to
and
uti
lisat
ion
of
yout
h ap
pro
pri
ate
heal
th s
ervi
ces
DV
7: N
umb
er o
f b
abie
s w
ho li
ve in
a
smo
ke-f
ree
hous
eho
ld a
t si
x w
eeks
p
ost
-nat
al
97
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.5.6
Sho
rter
Sta
ys in
Em
erg
ency
Dep
artm
ents
The
gro
wth
in a
cute
dem
and
in o
ur d
istr
ict
can
onl
y b
e m
anag
ed t
hro
ugh
init
iati
ves
focu
sed
acr
oss
the
who
le o
f th
e he
alth
sy
stem
, whi
ch in
clud
e:
• w
ork
ing
wit
h p
rim
ary
care
ser
vice
s to
red
uce
dem
and
fo
r un
pla
nned
car
e su
ch a
s o
ur w
ork
wit
h th
e P
rim
ary
Hea
lth
Org
anis
atio
ns o
n A
cute
Dem
and
Man
agem
ent
• in
teg
rate
d a
nd im
pro
ved
long
-ter
m h
ealt
h co
ndit
ions
car
e an
d m
anag
emen
t ac
ross
the
hea
lth
syst
em
• effi
cien
t/eff
ecti
ve u
tilis
atio
n o
f re
sour
ce t
o m
atch
dem
and
acr
oss
the
who
le h
ealt
h sy
stem
• en
suri
ng h
osp
ital
flo
w, r
educ
ing
gri
dlo
ck a
nd im
pro
ving
co
mm
unit
y b
ased
dis
char
ge
serv
ices
and
reh
abili
tati
on
for
exam
ple
, co
ntin
ued
re
view
and
dev
elo
pm
ent
of
care
pat
hway
s.
The
BO
PD
HB
will
str
ive
to a
chie
ve t
he S
hort
er S
tays
in E
mer
gen
cy D
epar
tmen
t he
alth
tar
get
and
imp
lem
ent
A Q
ualit
y F
ram
ewo
rk a
nd
Sui
te o
f Q
ualit
y M
easu
res
for
the
Em
erg
ency
Dep
artm
ent
Pha
se o
f A
cute
Pat
ient
Car
e in
New
Zea
land
as
follo
ws.
Link
ages
• H
ealt
h Ta
rget
Emer
genc
y
Dep
artm
ents
Shor
ter
stay
s in
Emer
genc
yD
epar
tmen
ts
Shor
ter
stay
s in
98 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Hea
lth
Targ
et
The
BO
PD
HB
will
:
• R
evie
w s
trea
min
g s
yste
ms
for
man
agin
g p
atie
nts
- Q
uart
er 1
• C
ont
inue
to
imp
lem
ent
the
Em
erg
ency
Dep
artm
ent
Qua
lity
Fra
mew
ork
fo
r em
erg
ency
ca
re d
eliv
ery.
The
BO
PD
HB
Em
erg
ency
Med
icin
e se
rvic
e ha
s al
read
y es
tab
lishe
d a
cl
inic
al g
over
nanc
e st
ruct
ure
wit
h si
te s
pec
ific
sub
-gro
ups
to e
nsur
e d
ata
colle
ctio
n is
in li
ne w
ith
the
ED
Qua
lity
Fra
mew
ork
. The
BO
PD
HB
bel
ieve
s it
has
the
ab
ility
to
co
mp
lete
all
dat
a co
llect
ion
as p
er t
he E
D Q
ualit
y F
ram
ewo
rk a
nd a
wai
ts t
he n
atio
nal
agre
emen
t o
n th
e te
mp
late
fo
r re
po
rtin
g a
nd s
hari
ng t
he d
ata
file
s.
• S
tren
gth
en n
ew li
nkag
es t
o o
ther
aft
er-h
our
s N
GO
pro
vid
ers
allo
win
g f
or
gre
ater
co
ord
inat
ion
of
the
pri
mar
y/se
cond
ary
effo
rt in
man
agin
g a
cute
dem
and
. Thi
s w
ork
in
volv
es s
hari
ng d
ata
to f
acili
tate
pat
ient
man
agem
ent
and
pat
ient
mov
emen
t at
ti
mes
of
pea
k d
eman
d –
Qua
rter
1.
• C
ont
inue
to
ref
resh
our
eff
ort
s, w
ork
ing
wit
h P
rim
ary
Car
e to
man
age
the
Top
10
0 p
rese
nter
s to
Em
erg
ency
Dep
artm
ent,
no
ting
tha
t th
is is
a fl
uid
and
evo
lvin
g
po
pul
atio
n. T
his
wo
rk w
ill in
clud
e th
e d
evel
op
men
t o
f in
div
idua
l man
agem
ent
pla
ns
wit
h G
Ps,
Acc
iden
t an
d E
mer
gen
cy (
exte
rnal
), E
D a
nd o
ther
PH
O/N
GO
gro
ups
as
req
uire
d –
Qua
rter
2.
• D
evel
op
the
fo
llow
ing
tw
o in
itia
tive
s to
imp
rove
the
flo
w o
f p
atie
nts
fro
m
Em
erg
ency
Med
icin
e in
to t
he h
osp
ital
:
• Tr
ansi
t In
– id
enti
fica
tio
n o
f a
clea
rly
defi
ned
gro
up o
f p
atie
nts
wit
h lo
wer
acu
ity
who
can
saf
ely
and
ap
pro
pri
atel
y b
e tr
ansi
ted
to
a lo
wer
ac
uity
are
a p
rio
r to
ad
mis
sio
n. T
his
will
invo
lve
the
dev
elo
pm
ent
of
stan
dar
d o
per
atin
g p
roce
dur
es f
or
tran
siti
ng p
atie
nts
to t
he t
rans
it
loun
ge
for
adm
issi
on
assi
stin
g in
pat
ient
flo
w –
Qua
rter
s 2
and
3.
• S
trea
min
g –
inte
rnat
iona
l lit
erat
ure
has
iden
tifi
ed s
trea
min
g (
ther
e ar
e m
any
defi
niti
on
and
met
hod
s) w
hich
str
eam
Em
erg
ency
Med
icin
e p
atie
nts.
Thi
s ha
s in
clud
ed S
tand
ard
Op
erat
ing
Pro
ced
ures
, ear
ly
reco
gni
tio
n to
hig
h p
rob
abili
ty o
f ad
mis
sio
n g
roup
s, a
void
ance
of
dup
licat
ion,
ear
lier
dec
isio
n to
tre
at a
nd a
lso
man
age
bed
sto
ck
app
rop
riat
ely.
The
BO
PD
HB
Em
erg
ency
Med
icin
e se
rvic
e w
ill b
e in
vest
igat
ing
and
pilo
t st
ream
ing
. Thi
s p
roje
ct w
ill b
e d
evel
op
ed a
s ap
pro
pri
ate
over
the
yea
r. T
he p
roce
ss w
ill b
e ru
n as
a f
orm
al p
roje
ct
and
will
iden
tify
po
ssib
le m
od
els.
The
se m
od
els
will
be
revi
ewed
ag
ains
t th
e si
te, r
eso
urce
s an
d f
acili
ties
the
n st
ream
ing
will
be
dev
elo
ped
thr
oug
h th
e P
DS
A c
ycle
.
• T
he B
OP
DH
B h
as a
lso
iden
tifi
ed a
num
ber
of
pat
ient
pat
hway
s to
re
view
incl
udin
g C
OP
D a
nd h
eart
fai
lure
• R
epo
rt o
n th
e he
alth
tar
get
per
form
ance
by
Mao
ri a
nd P
acifi
c et
hnic
ity.
Hea
lth
Targ
et: 9
5% o
f p
atie
nts
will
be
adm
itte
d, d
isch
arg
ed, o
r tr
ansf
erre
d
fro
m a
n E
mer
gen
cy D
epar
tmen
t w
ithi
n si
x ho
urs
of
pre
sent
atio
n.
99
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Acu
te D
eman
d
Man
agem
ent
• T
he B
OP
DH
B w
ill c
arry
out
sp
ecifi
c ac
tio
ns t
o m
anag
e ac
ute
dem
and
as
follo
ws:
Qua
rter
s 1
and
2
• D
evel
op
a c
olla
bo
rati
ve m
od
el t
hro
ugh
the
Acu
te D
eman
d M
anag
emen
t C
linic
al
Net
wo
rk (
AD
M C
linic
al N
etw
ork
) w
ith
agre
ed T
erm
s o
f R
efer
ence
and
reg
ular
re
po
rtin
g t
o s
take
hold
ers.
Thi
s g
roup
will
gui
de,
mo
nito
r an
d p
rio
riti
se o
bje
ctiv
es
to a
dd
ress
Acu
te D
eman
d M
anag
emen
t ac
ross
the
Bay
of
Ple
nty
syst
em.
Reg
ular
sy
stem
mea
sure
s w
ill b
e d
evel
op
ed a
nd t
rial
led
thr
oug
h th
is g
roup
to
gui
de
pri
ori
tisa
tio
n an
d in
itia
tive
dev
elo
pm
ent.
Thi
s g
roup
will
als
o s
upp
ort
whe
re a
ble
, th
e fu
rthe
r d
evel
op
men
t o
f p
atie
nt in
form
atio
n ac
ross
the
sys
tem
.
• E
nhan
ce c
urre
nt A
cute
Dem
and
Man
agem
ent
Co
mm
unit
y P
rim
ary
Op
tio
ns (
CP
O)
to e
nsur
e th
at p
atie
nts
rece
ive
cons
iste
nt a
cces
s an
d A
SH
co
ndit
ions
are
mo
re
effici
entl
y an
d e
ffec
tive
ly m
anag
ed t
hro
ugh
targ
eted
pro
gra
mm
es e
.g. c
ellu
litis
.
• E
xplo
re a
fter
-ho
urs
tele
pho
ne t
riag
e p
rovi
sio
n ac
ross
the
Bay
of
Ple
nty
incl
udin
g
dev
elo
pin
g a
co
mm
unit
y co
mm
unic
atio
n p
lan
to e
nsur
e cl
ear
mes
sag
ing
and
m
axim
ise
upta
ke o
f th
is s
ervi
ce, s
pec
ific
mea
sure
s to
be
set
e.g
. uti
lisat
ion
incl
udin
g
volu
me
by
pra
ctic
e, e
thni
city
, tim
e o
f d
ay, d
iag
nosi
s, a
nd o
utco
me.
Im
ple
men
tati
on
wit
hin
this
per
iod
is d
epen
den
t o
n ti
min
g o
f an
y d
ecis
ion.
• E
xplo
re c
olla
bo
rati
on
bet
wee
n E
D a
nd p
rim
ary
care
nur
sing
in r
elat
ion
to c
om
bin
ed
educ
atio
n w
here
ap
pro
pri
ate.
• Te
st a
co
mm
unit
y b
ased
and
nur
se le
d p
acka
ge
of
care
at
the
Taur
ang
a H
osp
ital
E
mer
gen
cy D
epar
tmen
t fo
r p
atie
nts
who
can
be
safe
ly c
ared
fo
r at
ho
me
and
wo
uld
o
ther
wis
e ha
ve b
een
adm
itte
d t
o h
osp
ital
.
Qua
rter
3
• Lo
ok
at s
yste
m m
easu
res
dev
elo
ped
by
the
AD
M C
linic
al N
etw
ork
bei
ng v
isib
le a
nd
utili
sed
by
all s
take
hold
ers
to in
form
ong
oin
g p
lann
ing
wo
rk.
• R
evie
w C
PO
uti
lisat
ion
and
mea
sure
s.
• B
egin
rev
iew
of
afte
rho
urs
tele
pho
ne t
riag
e to
sup
po
rt f
urth
er d
evel
op
men
t w
ith
GP
P
ract
ices
and
pub
lic c
om
mun
icat
ions
as
app
rop
riat
e
Qua
rter
4
• E
valu
atio
n o
f al
l ini
tiat
ives
.
• R
efer
als
o t
o s
ecti
on
2B.1.
2.2
Ser
vice
Co
nfig
urat
ion
incl
udin
g S
hift
ing
Ser
vice
s..
100 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.5.7
Whā
nau
Ora
The
BO
PD
HB
will
alig
n it
s W
hāna
u O
ra a
ctiv
ity
wit
h th
e se
t o
f in
dic
ato
rs a
gre
ed b
y th
e na
tio
nal W
hāna
u O
ra P
artn
ersh
ip G
roup
. T
his
incl
udes
the
five
key
are
as f
or
the
heal
th s
ecto
r th
at c
ont
rib
ute
to W
hāna
u O
ra (
men
tal h
ealt
h, a
sthm
a, o
ral h
ealt
h, o
bes
ity
and
to
bac
co)
achi
evem
ent
and
acc
eler
ated
pro
gre
ss t
ow
ard
hea
lth
equi
ty f
or
Māo
ri a
nd P
acifi
c, a
nd W
hāna
u O
ra in
the
nex
t fo
ur y
ears
.
As
the
sole
Whā
nau
Ora
Pro
vid
er C
olle
ctiv
e o
per
atin
g in
the
Bay
of
Ple
nty,
the
BO
PD
HB
will
co
ntin
ue t
o w
ork
clo
sely
wit
h an
d s
upp
ort
N
gā
Mat
aap
una
Ora
nga
to im
ple
men
t th
eir
colle
ctiv
e im
pac
t ac
tivi
ty a
nd g
row
the
ir c
apac
ity
and
cap
abili
ty.
Inte
r-ag
ency
rel
atio
nshi
ps
will
co
ntin
ue t
o b
e b
uilt
and
nur
ture
d w
ith
Te P
uni K
oki
ri, t
he M
inis
try
of
Hea
lth,
the
Min
istr
y o
f S
oci
al D
evel
op
men
t an
d T
e P
ou
Mat
akan
a (N
ort
h Is
land
Co
mm
issi
oni
ng A
gen
cy)
to e
nsur
e th
at W
hāna
u O
ra r
emai
ns o
n ev
eryo
ne’s
ag
end
a.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Whā
nau
Ora
The
BO
PD
HB
will
acc
eler
ate
pro
gre
ss t
ow
ard
s he
alth
eq
uity
in t
he fi
ve p
rio
rity
are
as
imp
lem
enti
ng a
nd m
oni
tori
ng t
he f
ollo
win
g a
ctiv
ity.
1. R
educ
ed r
ate
of
Māo
ri c
om
mit
ted
to
co
mp
ulso
ry t
reat
men
t re
lati
ve t
o n
on-
Māo
ri.
BO
PD
HB
Māo
ri H
ealt
h P
lan
Ind
icat
or
14: M
enta
l Hea
lth
Ap
pro
pri
ate
rate
s o
f us
e o
f S
ecti
on
29 o
f th
e M
enta
l Hea
lth
Act
(co
mm
unit
y tr
eatm
ent
ord
er).
• T
he B
OP
DH
B w
ill a
naly
se t
he d
egre
e o
f va
rian
ce b
etw
een
Māo
ri a
nd n
on-
Māo
ri
spec
ific
to c
om
mun
ity
trea
tmen
t o
rder
s w
ithi
n th
e D
HB
by
31 O
cto
ber
20
16.
• T
he B
OP
DH
B w
ill id
enti
fy a
nd im
ple
men
t ac
tivi
ty t
hat
red
uces
the
rat
e o
f co
mm
unit
y tr
eatm
ent
ord
ers
by
30 J
une
2017
.
Per
form
ance
is t
o b
e m
oni
tore
d o
n a
qua
rter
ly b
asis
thr
oug
h th
e M
āori
H
ealt
h P
lan
Ste
erin
g G
roup
12.
The
M
enta
l Hea
lth
Targ
et is
to
be
set
in
colla
bo
rati
on
wit
h th
e M
inis
try
of
Hea
lth.
2. In
crea
se in
the
num
ber
of
child
ren
who
are
car
ies
free
at
age
5
BO
PD
HB
Māo
ri H
ealt
h P
lan
Ind
icat
or
13: O
ral h
ealt
h
Imp
rove
d o
ral h
ealt
h o
utco
mes
fo
r M
āori
chi
ldre
n.
• T
he B
OP
DH
B w
ill d
evel
op
, pri
ori
tise
and
imp
lem
ent
inte
rven
tio
ns t
hat
incr
ease
Māo
ri
pre
-sch
oo
l enr
olm
ent
in a
den
tal c
linic
fro
m 6
1% t
o 8
5% b
y 31
Oct
ob
er 2
016
.
• T
he B
OP
DH
B w
ill d
evel
op
, pri
ori
tise
and
imp
lem
ent
inte
rven
tio
ns t
hat
incr
ease
Māo
ri
pre
-sch
oo
l enr
olm
ent
in a
den
tal c
linic
fro
m 8
5% t
o 9
5% b
y 30
Jun
e 20
17.
Den
tal c
linic
enr
olm
ent
per
form
ance
m
oni
tore
d q
uart
erly
thr
oug
h th
e M
āori
H
ealt
h P
lan
Ste
erin
g G
roup
.
12 T
he M
āori
Hea
lth
Pla
n S
teer
ing
Gro
up m
eets
qua
rter
ly a
nd c
om
pri
ses
rep
rese
ntat
ives
fro
m t
he v
ario
us o
rgan
isat
ions
invo
lved
in a
chie
ving
the
tar
get
s lis
ted
in t
he p
lan.
T
he g
roup
incl
udes
rep
rese
ntat
ives
fro
m p
rim
ary
care
, sec
ond
ary
care
, reg
iona
l pub
lic h
ealt
h se
rvic
es, c
om
mun
ity
pro
vid
ers,
and
the
DH
B.
101
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Whā
nau
Ora
3. 9
5% o
f al
l pre
gna
nt M
āori
wo
men
sm
oke
-fre
e at
tw
o w
eeks
po
st-n
atal
.
BO
PD
HB
Māo
ri H
ealt
h P
lan
Ind
icat
or
9: S
mo
king
ces
sati
on
in p
reg
nanc
y
Mo
re M
āori
wo
men
who
are
sm
oke
free
at
two
wee
ks p
ost
nata
l.
• T
he B
OP
DH
B w
ill in
crea
se t
he p
erce
ntag
e o
f M
āori
wo
men
off
ered
sm
oki
ng
cess
atio
n ad
vice
and
sup
po
rt a
nd w
ho a
re s
mo
kefr
ee a
t tw
o w
eeks
po
stna
tal t
o 9
5%
by
June
20
17.
• T
he B
OP
DH
B w
ill o
ffer
sm
oki
ng c
essa
tio
n ad
vice
and
sup
po
rt t
o t
he p
artn
ers
of
pre
gna
nt w
om
en a
nd o
ther
wha
nau
as w
ell.
Sm
oki
ng c
essa
tio
n ad
vice
pro
visi
on
and
sm
oke
fre
e ra
tes
at t
wo
wee
ks
po
st-n
atal
to
be
mo
nito
red
on
a q
uart
erly
bas
is t
hro
ugh
the
Māo
ri
Hea
lth
Pla
n S
teer
ing
Gro
up.
4. R
educ
ed a
sthm
a an
d w
heez
e ad
mis
sio
n ra
tes
for
Māo
ri c
hild
ren
(ASH
0-4
yea
rs)
Māo
ri t
amar
iki i
n th
e B
ay o
f P
lent
y ar
e tw
ice
as li
kely
to
be
hosp
ital
ised
fo
r as
thm
a as
no
n-M
āori
.
Red
uce
the
num
ber
of
tam
arik
i ad
mit
ted
to
ho
spit
al f
or
asth
ma.
• In
co
njun
ctio
n w
ith
Ng
a M
ataa
pun
a O
rang
a an
d t
he A
sthm
a F
oun
dat
ion,
the
B
OP
DH
B w
ill c
o-d
esig
n a
Kau
pap
a M
āori
Res
pir
ato
ry n
ursi
ng s
ervi
ce f
ocu
sing
on
tait
amar
iki w
ith
asth
ma,
and
yo
ung
par
ents
wit
h ch
ildre
n w
ith
asth
ma
by
31 A
ugus
t 20
16.
AS
H r
ates
(O
-4)
will
be
mo
nito
red
on
a q
uart
erly
bas
is t
hro
ugh
the
Māo
ri
Hea
lth
Pla
n S
teer
ing
Gro
up.
5. R
aisi
ng H
ealt
hy K
ids
• B
y 30
Jun
e 20
17, 9
5% o
f o
bes
e ch
ildre
n id
enti
fied
in t
he B
4S
C p
rog
ram
me
will
be
off
ered
a r
efer
ral t
o a
hea
lth
pro
fess
iona
l fo
r cl
inic
al a
sses
smen
t an
d f
amily
bas
ed
nutr
itio
n, a
ctiv
ity
and
life
styl
e in
terv
enti
ons
.
Mo
nito
ring
thr
oug
h th
e H
ealt
h Ta
rget
re
po
rtin
g m
echa
nism
.
102 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Whā
nau
Ora
6. S
upp
ort
ing
our
loca
l Whā
nau
Ora
Co
llect
ive
and
Pas
ifika
Ser
vice
s
The
BO
PD
HB
will
co
ntin
ue t
o s
upp
ort
imp
rove
d o
utco
mes
fo
r M
āori
ind
ivid
uals
, and
the
ir
whā
nau.
Ng
a M
ataa
pun
a O
rang
a (N
MO
) is
the
onl
y W
hāna
u O
ra C
olle
ctiv
e o
per
atin
g
in t
he B
ay o
f P
lent
y an
d a
n ap
pro
ved
pro
vid
er o
f W
hāna
u D
irec
t an
d C
olle
ctiv
e Im
pac
t ac
tivi
ty f
or
Te P
ou
Mat
akan
a (T
PM
). W
e w
ill c
ont
inue
to
sup
po
rt t
his
colle
ctiv
e w
ith:
• O
ngo
ing
par
tici
pat
ion
on
NM
O’s
Whā
nau
Ora
Wo
rkin
g G
roup
• S
upp
ort
ing
the
ach
ieve
men
t o
f o
utco
mes
of
NM
O’s
co
llect
ive
imp
act
pro
ject
wit
h Te
P
ou
Mat
akan
a.
• C
o-d
esig
n an
d im
ple
men
tati
on
of
the
whā
nau
ora
acc
ess
pat
hway
bet
wee
n p
rim
ary
and
sec
ond
ary
care
by
Oct
ob
er 2
016
.
• E
xplo
ring
op
po
rtun
itie
s fo
r jo
int
vent
ures
, co
-fun
din
g a
nd in
vest
men
t w
ith
Ng
a M
ataa
pun
a O
rang
a an
d T
e P
ou
Mat
akan
a.
• P
acifi
c Is
land
Co
mm
unit
y (T
aura
nga)
Tru
st is
the
DH
B c
ont
ract
ed p
rovi
der
fo
r P
asifi
ka s
ervi
ces
in t
he W
este
rn B
OP,
and
are
par
t o
f a
reg
iona
l Pas
ifika
co
llect
ive
calle
d A
ere
Tai.
Aer
e Ta
i has
a f
anau
ola
co
ntra
ct w
ith
Pas
ifika
Fut
ures
, and
hav
e al
loca
ted
pro
visi
on
for
48
fan
au in
the
BO
PD
HB
dis
tric
t. O
f th
ese
48
fan
au, 4
3 ar
e in
th
e W
este
rn B
OP
and
five
in t
he E
aste
rn B
OP.
Pac
ific
Isla
nd C
om
mun
ity
(Tau
rang
a)
Trus
t ha
s w
ork
ed a
long
sid
e E
aste
rn B
ay P
HA
(w
ho h
old
a P
acifi
c nu
rsin
g f
anau
su
pp
ort
pro
gra
mm
e ag
reem
ent
wit
h th
e B
OP
DH
B),
to
iden
tify
elig
ible
fan
au in
the
E
aste
rn B
OP
fo
r fa
nau
ola
ser
vice
s an
d o
ngo
ing
sup
po
rt.
S15:
Del
iver
y o
f W
hāna
u o
ra -
Rep
ort
p
rog
ress
on
pla
nned
act
ivit
ies,
acr
oss
th
e fi
ve p
rio
rity
are
as (
men
tal h
ealt
h,
asth
ma,
ora
l hea
lth,
ob
esit
y an
d
tob
acco
), w
ith
pro
vid
ers
to im
pro
ve
serv
ice
del
iver
y an
d d
evel
op
mat
ure
pro
vid
ers.
103
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.5.8
Imp
rove
d A
cces
s to
Dia
gno
stic
s
Dia
gno
stic
s ar
e a
vita
l ste
p in
the
pat
hway
to
acc
ess
app
rop
riat
e tr
eatm
ent.
Im
pro
ving
wai
ting
tim
es f
or
dia
gno
stic
s ca
n re
duc
e d
elay
s to
a
pat
ient
’s e
pis
od
e o
f ca
re a
nd im
pro
ve D
HB
dem
and
and
cap
acit
y m
anag
emen
t. T
he B
OP
DH
B a
ims
to im
pro
ve a
cces
s to
dia
gno
stic
s as
fo
llow
s.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Imp
rove
d A
cces
s to
Dia
gno
stic
s
The
BO
PD
HB
will
:
• C
ont
inue
to
mov
e to
war
ds
100
% c
om
plia
nce
for
wai
ting
tim
e ta
rget
s th
roug
h p
lann
ed a
nd c
oo
rdin
ated
res
our
cing
and
clo
ser
PH
O m
anag
emen
t o
f re
ferr
als.
• M
anag
e th
e im
ple
men
tati
on
of
nati
ona
l gui
del
ines
whe
n re
leas
ed.
• P
rovi
de
info
rmat
ion
on
dia
gno
stic
s as
par
t o
f P
hase
3 o
f th
e N
atio
nal P
atie
nt F
low
p
roje
ct t
o m
easu
re t
he p
atie
nt jo
urne
y th
roug
h se
cond
ary
serv
ices
.
• A
gre
ed N
atio
nal P
atie
nt F
low
sy
stem
cha
nges
are
imp
lem
ente
d.
• R
epre
sent
atio
n, a
tten
dan
ce a
nd
par
tici
pat
ion
in n
atio
nal a
nd
reg
iona
l clin
ical
gro
up a
ctiv
itie
s.
• P
P29
: Im
pro
ving
wai
ting
tim
es f
or
dia
gno
stic
ser
vice
s.
• C
oro
nary
ang
iog
rap
hy –
95%
of
acce
pte
d r
efer
rals
fo
r el
ecti
ve
coro
nary
ang
iog
rap
hy w
ill r
ecei
ve
thei
r p
roce
dur
e w
ithi
n 3
mo
nths
(9
0 d
ays)
.
Rad
iolo
gy
The
BO
PD
HB
will
:
• C
ont
inue
our
pro
gra
mm
e o
f p
hase
d t
rans
itio
n o
f b
udg
et m
anag
emen
t to
PH
Os
for
com
mun
ity
refe
rred
rad
iolo
gy
serv
ices
.
• Im
ple
men
t a
syst
em t
hat
ensu
res
100
% o
f al
l co
mm
unit
y re
ferr
ed r
eque
sts
are
elec
tro
nic
by
the
end
of
the
year
.
• E
nsur
e o
ur s
urve
illan
ce o
blig
atio
ns t
o t
he r
egio
n ar
e m
et, c
lear
ing
del
ayed
act
ivit
y an
d p
utti
ng in
pla
ce s
yste
ms
to e
nsur
e th
at t
he s
urve
illan
ce n
eed
can
be
relia
bly
met
g
oin
g f
orw
ard
.
• E
nsur
e su
stai
nab
ility
of
imp
lem
ente
d im
pro
vem
ents
fro
m t
he R
adio
log
y Im
pro
vem
ent
Pro
ject
• C
T a
nd M
RI –
95%
of
acce
pte
d
refe
rral
s fo
r C
T s
cans
, and
85%
of
acce
pte
d r
efer
rals
fo
r M
RI s
cans
w
ill r
ecei
ve t
heir
sca
n w
ithi
n si
x w
eeks
(4
2 d
ays)
.
104 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Co
lono
sco
py/
End
osc
opy
The
BO
PD
HB
will
:
• W
ork
wit
h th
e P
rovi
der
Arm
to
imp
rove
pat
ient
sur
veill
ance
rat
es b
y fu
ndin
g m
ore
co
lono
sco
pie
s.
• C
ont
inue
dev
elo
pm
ent
and
mo
nito
ring
of
the
Glo
bal
Rat
ing
Sca
le (
GR
S)
to id
enti
fy
the
key
area
s fo
r q
ualit
y im
pro
vem
ent.
• Im
ple
men
t th
e el
ectr
oni
c re
ferr
al p
athw
ay f
or
dir
ect
acce
ss c
olo
nosc
op
y -
this
is
alre
ady
und
erw
ay a
nd w
e al
read
y us
e th
e na
tio
nal c
rite
ria
for
man
ual r
efer
ral d
irec
t ac
cess
to
co
lono
sco
py.
• W
ork
wit
h th
e re
gio
nal n
etw
ork
on
(i)
esta
blis
hing
dir
ect
acce
ss c
rite
ria
for
refe
rral
an
d p
athw
ay; a
nd (
ii) s
hare
d in
itia
tive
s an
d p
lann
ing
cap
acit
y.
• D
iag
nost
ic c
olo
nosc
op
y
-8
5% o
f p
eop
le a
ccep
ted
fo
r an
urg
ent
dia
gno
stic
co
lono
sco
py
will
rec
eive
th
eir
pro
ced
ure
wit
hin
two
w
eeks
(14
cal
end
ar d
ays,
in
clus
ive)
, 10
0%
wit
hin
30
day
s
-70
% o
f p
eop
le a
ccep
ted
fo
r a
non-
urg
ent
dia
gno
stic
co
lono
sco
py
will
rec
eive
th
eir
pro
ced
ure
wit
hin
six
wee
ks (
42
day
s), 1
00
%
wit
hin
90
day
s.
• S
urve
illan
ce c
olo
nosc
op
y –
70%
o
f p
eop
le w
aiti
ng f
or
surv
eilla
nce
or
follo
w-u
p c
olo
nosc
op
y w
ill w
ait
no lo
nger
tha
n 12
wee
ks (
84
day
s)
bey
ond
the
pla
nned
dat
e, 1
00
%
wit
hin
120
day
s.
105
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.5.9
Imp
rove
d A
cces
s to
Ele
ctiv
e Su
rger
y
Man
agin
g p
atie
nt le
ngth
of
stay
is im
po
rtan
t to
the
BO
PD
HB
in s
usta
inin
g o
ur e
lect
ive
serv
ice
in t
erm
s o
f ca
pac
ity.
It
is a
lso
imp
ort
ant
for
go
od
pat
ient
hea
lth
out
com
es; h
igh
leng
th o
f st
ay is
a q
ualit
y is
sue
and
usu
ally
link
ed t
o h
igh
surg
ical
infe
ctio
n ra
tes.
Red
ucin
g le
ngth
of
stay
is c
riti
cal t
o p
rovi
din
g a
n effi
cien
t se
rvic
e an
d m
akin
g o
pti
mal
use
o
f o
ur h
ealt
h b
udg
et.
Link
ed t
o s
usta
inab
le a
nd e
ffici
ent
serv
ice
del
iver
y is
red
ucin
g d
elay
s in
del
iver
ing
dia
gno
stic
se
rvic
es, (
see
Mo
dul
e 2.
3.4
Imp
rovi
ng A
cces
s to
Dia
gno
stic
s).
The
BO
PD
HB
is w
ork
ing
reg
iona
lly w
ith
oth
er M
idla
nd
DH
Bs
to id
enti
fy o
pp
ort
unit
ies
for
gre
ater
inte
gra
tio
n o
f el
ecti
ve s
ervi
ces
and
pur
chas
ing
ap
pro
pri
ate
reg
iona
l vo
lum
es
to a
llow
fo
r su
stai
nab
le s
ervi
ce im
pro
vem
ent.
Ser
vice
imp
rove
men
t w
ill b
e fu
rthe
r su
pp
ort
ed b
y ag
reed
reg
iona
l re
ferr
al p
athw
ays,
fun
ctio
nal c
linic
al n
etw
ork
s an
d c
ons
iste
ntly
ap
plie
d a
cces
s cr
iter
ia.
Link
ages
• H
ealt
h Ta
rget
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Imp
rove
d a
cces
s to
Ele
ctiv
e Su
rger
y
• T
he B
OP
DH
B w
ill im
ple
men
t th
e E
lect
ive
Ser
vice
s P
rod
ucti
vity
and
Wo
rkfo
rce
Pro
gra
mm
e: B
oo
king
and
Sch
edul
ing
Imp
rove
men
t In
itia
tive
Feb
20
16-F
eb 2
017
. In
sum
mar
y, t
he p
rog
ram
me
will
imp
rove
bo
oki
ng a
nd s
ched
ulin
g f
or
follo
w u
p
app
oin
tmen
ts in
the
fo
llow
ing
way
s:
-W
ork
ing
in p
artn
ersh
ip w
ith
pat
ient
s to
und
erst
and
, pla
n an
d d
evel
op
ch
ang
es t
o e
nsur
e th
e b
oo
king
pro
cess
es a
re p
atie
nt c
entr
ed.
-T
he d
evel
op
men
t o
f al
go
rith
ms
that
ena
ble
ap
po
intm
ents
to
be
mad
e ac
cord
ing
to
sp
ecifi
ed p
athw
ays
and
no
t re
liant
on
an in
div
idua
l bo
oki
ng
staff
s un
ique
und
erst
and
ing
and
inte
rpre
tati
on
of
an in
div
idua
l clin
icia
n’s
clin
ic m
ake
up.
Thi
s w
ill p
rovi
de
the
pla
tfo
rm f
or
confi
den
ce in
mak
ing
ap
po
intm
ents
acr
oss
a r
ang
e o
f sp
ecia
litie
s.
-T
he r
evie
w o
f o
utp
atie
nt s
ched
ule
tem
pla
tes
that
sup
po
rt m
eeti
ng w
aiti
ng
tim
e ta
rget
s an
d c
ont
ract
s w
ithi
n th
e av
aila
ble
cap
acit
y an
d r
eso
urce
s.
-C
lear
and
co
nsis
tent
gui
del
ines
, fo
r al
l ser
vice
s, t
hat
pro
vid
e p
resc
rip
tive
b
oo
king
pro
cess
es t
hat
are
not
per
son
relia
nt.
• H
ealt
h Ta
rget
: The
vo
lum
e o
f el
ecti
ve s
urg
ery
will
be
incr
ease
d b
y an
ave
rag
e o
f 4
,00
0
dis
char
ges
per
yea
r.
• D
eliv
ery
agai
nst
agre
ed v
olu
me
sche
dul
e, in
clud
ing
a m
inim
um
of
10,4
84
ele
ctiv
e su
rgic
al
dis
char
ges
in 2
016
/17
tow
ard
s th
e E
lect
ives
Hea
lth
Targ
et 1
0,6
12
and
a m
inim
um o
f 15
1 el
ecti
ve
ort
hop
aed
ic a
nd g
ener
al s
urg
ery
dis
char
ges
in 2
016
/17
as p
art
of
the
Bud
get
20
15 a
dd
itio
nal
inve
stm
ent.
• SI
4: E
lect
ive
serv
ices
sta
ndar
dis
ed
inte
rven
tio
n ra
tes
in M
od
ule
7.
Elec
tive
Surg
ery
Impr
oved
acce
ss to
106 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Imp
rove
d a
cces
s to
Ele
ctiv
e Su
rger
y
-Im
ple
men
tati
on
of
a si
ngle
po
int
of
cont
act
for
all f
ollo
w u
p a
pp
oin
tmen
t q
ueri
es.
-U
tilis
atio
n o
f a
rang
e o
f p
atie
nt c
ont
act
op
tio
ns t
o r
educ
ing
the
rel
ianc
e o
n le
tter
s to
man
age
pat
ient
ap
po
intm
ents
.
-T
he B
OP
DH
B w
ill im
ple
men
t th
e E
lect
ive
Ser
vice
s P
rod
ucti
vity
and
W
ork
forc
e P
rog
ram
me:
The
atre
Sch
edul
ing
Hub
fo
r E
NT.
The
hub
will
p
rovi
de
pat
ient
s th
e co
nnec
tio
ns, t
he in
form
atio
n, t
he e
duc
atio
n an
d t
he
op
po
rtun
ity
to e
ngag
e in
dir
ect
sche
dul
ing
of
thei
r th
eatr
e b
oo
king
at
the
tim
e th
e d
ecis
ion
for
surg
ery
is m
ade.
It is
ant
icip
ated
tha
t fo
r th
e m
ajo
rity
o
f p
atie
nts
this
will
be
on
the
sam
e d
ay t
hat
they
att
end
the
ir F
irst
Sp
ecia
list
Ap
po
intm
ent.
-In
teg
ral t
o t
he T
heat
re S
ched
ulin
g H
ub is
pre
-ass
essm
ent
sup
ply
ing
the
ce
ntra
l po
int
of
co-o
rdin
atio
n b
etw
een
the
clin
icia
n, p
atie
nt/f
amily
/wha
nau,
sc
hed
uler
, the
atre
, clin
ical
nur
se s
pec
ialis
ts a
nd p
rim
ary
care
.
-T
his
pro
ject
incl
udes
imp
rove
d r
efer
ral m
anag
emen
t b
etw
een
pri
mar
y an
d
seco
ndar
y ca
re w
ith
gre
ater
use
of
Bay
Nav
igat
or
pat
hway
s an
d e
xplo
ring
d
irec
t ac
cess
op
po
rtun
itie
s.
-T
he B
OP
DH
B w
ill c
ont
inue
to
imp
lem
ent
the
Pat
ient
Info
rmat
ion
Cen
tre(
PIC
) th
at p
rovi
des
a c
entr
al p
oin
t (a
cro
ss a
ll sp
ecia
ltie
s) f
or
pat
ient
s to
co
ntac
t re
gar
din
g t
heir
ho
spit
al a
pp
oin
tmen
ts.
• O
S3: I
npat
ient
Len
gth
of
Sta
y in
M
od
ule
7.
• E
lect
ive
Ser
vice
s P
atie
nt F
low
In
dic
ato
rs e
xpec
tati
ons
are
met
, an
d p
atie
nts
wai
t no
long
er t
han
four
mo
nths
fo
r fi
rst
spec
ialis
t as
sess
men
t an
d t
reat
men
t.
• In
clud
e m
easu
res
for
any
loca
l p
roje
cts/
acti
ons
iden
tifi
ed.
• A
ll p
atie
nts
are
pri
ori
tise
d u
sing
th
e m
ost
rec
ent
nati
ona
l to
ol
avai
lab
le.
• P
atie
nt le
vel d
ata
is b
eing
re
po
rted
into
the
NP
F c
olle
ctio
n,
in li
ne w
ith
spec
ified
req
uire
men
ts.
107
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.6 L
ivin
g W
ithi
n O
ur M
eans
The
BO
PD
HB
will
be
focu
sing
on
the
follo
win
g in
itia
tive
s to
ena
ble
us
to li
ve w
ithi
n o
ur m
eans
:
• P
eop
le, w
hāna
u, f
amily
cen
tred
car
e
• C
ont
inui
ng t
o b
uild
on
our
ser
vice
clin
ical
gov
erna
nce
stru
ctur
e w
ith
op
erat
iona
l man
agem
ent
incl
udin
g m
oni
tori
ng o
f co
sts
• C
linic
ian
invo
lvem
ent
and
lead
ersh
ip in
all
pat
ient
and
clin
ical
saf
ety
wo
rk s
trea
ms
• C
ont
inui
ng t
he d
evel
op
men
t o
f cl
inic
ian
reso
urce
uti
lisat
ion
and
co
stin
g r
epo
rts
• C
ont
inui
ng p
rog
ram
me
usin
g le
an m
etho
do
log
ies
to r
educ
e co
st t
hro
ugh
red
ucin
g w
aste
and
min
imis
ing
var
iati
on
• E
vid
ence
bas
ed b
est
pra
ctic
e m
od
els
of
care
• S
tren
gth
en a
nd m
anag
e o
ur w
ork
forc
e w
ithi
n fi
scal
co
nstr
aint
s
• C
ont
inui
ng t
o w
ork
wit
h na
tio
nal a
nd r
egio
nal i
niti
ativ
es a
nd p
rog
ram
mes
to
ena
ble
car
e cl
ose
r to
ho
me
for
our
pat
ient
s
• M
akin
g b
est
use
of
smar
t sy
stem
tec
hno
log
y an
d a
vaila
bili
ty.
The
se in
itia
tive
s w
ill a
ll ha
ve a
ro
le t
o p
lay
in e
nsur
ing
we
op
erat
e in
a fi
nanc
ially
res
po
nsib
le m
anne
r (w
hich
mea
ns e
nsur
ing
del
iver
y o
n ag
reed
fina
ncia
l fo
reca
sts
wit
hin
avai
lab
le f
und
ing
). W
e w
ill b
e d
oin
g t
his
whi
le im
pro
ving
pat
ient
exp
erie
nce
and
sup
po
rtin
g b
est
pra
ctic
e an
d c
heri
shin
g o
ur w
ork
forc
e. O
ur c
linic
al g
over
nanc
e st
ruct
ure
is e
mb
edd
ed t
o s
upp
ort
our
act
ivit
y.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Livi
ng w
ithi
n o
ur
mea
ns
The
BO
PD
HB
will
:
• O
per
ate
wit
hin
agre
ed fi
nanc
ial p
lans
(an
d f
und
cap
ital
inve
stm
ent
fro
m in
tern
al s
our
ces)
• P
rom
ote
Clin
ical
and
Exe
cuti
ve le
ader
ship
• P
roac
tive
ly m
anag
e co
st g
row
th a
nd im
pro
ve u
se o
f w
ork
forc
e
• C
ont
inue
to
mo
nito
r p
rod
ucti
on
and
op
erat
iona
l bud
get
pla
ns a
nd a
naly
se v
aria
nces
• U
tilis
e th
e ne
w H
ealt
h P
artn
ersh
ips
stra
teg
y fo
r o
ur p
rocu
rem
ent
req
uire
men
ts a
s ap
pro
pri
ate
• R
eco
nfig
ure
curr
ent
serv
ice
del
iver
y m
od
els
to s
upp
ort
imp
rove
d p
atie
nt a
nd c
linic
al s
afet
y an
d
fina
ncia
l sus
tain
abili
ty
• F
ocu
s o
n fr
eque
nt a
tten
dee
s to
em
erg
ency
dep
artm
ents
and
acu
te r
ead
mis
sio
ns
• C
ont
inue
on-
go
ing
ana
lysi
s o
f re
sour
ce u
tilis
atio
n an
d c
ost
s
• C
ont
inue
reg
iona
l co
llab
ora
tio
n o
n p
roje
cts
and
pro
gra
mm
es
• C
ont
inue
to
wo
rk w
ith
pri
mar
y ca
re t
o b
ette
r in
teg
rate
and
sup
po
rt m
anag
emen
t o
f ch
roni
c an
d
long
ter
m c
ond
itio
ns.
SI3:
Ens
urin
g d
eliv
ery
of
Ser
vice
Cov
erag
e.
OS3
: Inp
atie
nt L
eng
th o
f S
tay.
OS8
: Red
ucin
g A
cute
R
ead
mis
sio
ns t
o H
osp
ital
.
Out
put
1: O
utp
ut D
eliv
ery
Ag
ains
t P
lan.
108 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1.
7 O
ther
2B.1
.7.1
Nat
iona
l Ent
ity
Pri
ori
ty In
itia
tive
s
The
BO
PD
HB
is e
xpec
ted
to
alig
n o
ur p
lann
ing
wit
h th
e p
lann
ing
inte
ntio
ns o
f ke
y na
tio
nal a
gen
cies
. E
ach
of
thes
e na
tio
nal a
gen
cies
has
in
itia
tive
s fo
r th
e 20
16/1
7 ye
ar, w
hich
will
aff
ect
our
DH
B.
The
nat
iona
l ag
enci
es a
nd a
ligni
ng a
ctiv
itie
s o
f su
pp
ort
are
as
follo
ws.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Hea
lth
Pro
mo
tio
n A
gen
cy
• T
he B
OP
DH
B w
ill:
-S
upp
ort
nat
iona
l hea
lth
pro
mo
tio
n ac
tivi
ties
aro
und
the
hea
lth
targ
ets.
-S
upp
ort
alc
oho
l scr
eeni
ng a
nd b
rief
inte
rven
tio
n.
-S
upp
ort
the
pro
visi
on
of
rout
ine
and
co
nsis
tent
ad
vice
to
wo
men
of
child
bea
ring
ag
e ab
out
al
coho
l and
pre
gna
ncy.
Hea
lth
Wo
rkfo
rce
NZ
• In
crea
sing
the
num
ber
of
sono
gra
phe
rs -
The
BO
PD
HB
will
ind
icat
e (a
s ap
plic
able
): t
he n
umb
er
of
trai
nee
po
siti
ons
po
ssib
le u
nder
the
Med
ical
Rad
iati
on
Tech
nolo
gis
ts B
oar
d r
equi
rem
ents
giv
en
qua
lified
sta
ff, h
ow
the
y in
tend
to
incr
ease
the
num
ber
of
trai
nee
po
siti
ons
ava
ilab
le, a
nd h
ow
the
y in
tend
to
wo
rk w
ith
pri
vate
pro
vid
ers
to e
nsur
e a
smo
oth
flo
w o
f tr
aini
ng a
cro
ss b
oth
(d
isti
nct)
en
viro
nmen
ts.
• E
xpan
din
g t
he r
ole
of
nurs
e p
ract
itio
ners
, clin
ical
nur
se s
pec
ialis
ts a
nd p
allia
tive
car
e nu
rses
- T
he
BO
PD
HB
will
ind
icat
e it
s p
lans
to
exp
and
the
ro
le o
f nu
rse
pra
ctit
ione
rs, c
linic
al n
urse
sp
ecia
lists
an
d p
allia
tive
car
e nu
rses
in t
he B
ay o
f P
lent
y.
• C
reat
e ne
w n
urse
sp
ecia
list
pal
liati
ve c
are
educ
ato
r an
d s
upp
ort
ro
les
- T
he B
OP
DH
B w
ill
dem
ons
trat
e th
e st
eps
it is
tak
ing
to
sup
po
rt t
he r
egio
nal a
pp
roac
h to
imp
lem
enti
ng n
urse
sp
ecia
list
pal
liati
ve c
are
educ
ato
r an
d s
upp
ort
ro
les.
• E
xpan
din
g t
he r
ole
of
spec
ialis
t nu
rses
to
per
form
co
lono
sco
pie
s -
The
BO
PD
HB
sup
po
rts
the
reg
iona
l ap
pro
ach
to e
xpan
din
g t
he r
ole
of
spec
ialis
t nu
rses
to
per
form
co
lono
sco
pie
s.
• In
crea
sing
the
num
ber
of
med
ical
phy
sici
sts
- T
he B
OP
DH
B w
ill d
emo
nstr
ate
its
com
mit
men
t to
th
e re
crui
tmen
t o
f M
edic
al P
hysi
cs r
egis
trar
s to
red
uce
the
vuln
erab
ility
of
a sm
all a
nd c
riti
cal
wo
rkfo
rce.
• In
crea
sing
the
num
ber
of
med
ical
co
mm
unit
y b
ased
tra
inin
g p
lace
s an
d p
rovi
din
g a
cces
s to
pri
mar
y ca
re/c
om
mun
ity
sett
ing
s fo
r p
revo
cati
ona
l tra
inee
s -
The
BO
PD
HB
will
ens
ure
pre
voca
tio
nal t
rain
ees
have
acc
ess
to c
om
mun
ity-
bas
ed a
ttac
hmen
ts, w
ork
ing
in c
onj
unct
ion
wit
h th
e M
edic
al C
oun
cil o
f N
ew Z
eala
nd a
nd p
rim
ary
and
co
mm
unit
y-b
ased
pra
ctic
es.
109
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Nat
iona
l Hea
lth
IT B
oar
d
• N
atio
nal M
ater
nity
Info
rmat
ion
Sys
tem
Pla
tfo
rm –
The
BO
PD
HB
will
iden
tify
act
ions
and
mile
sto
nes
to s
how
tha
t M
ISP
-NZ
has
bee
n im
ple
men
ted
, or
is in
the
pro
cess
of
bei
ng im
ple
men
ted
acr
oss
all
20 D
HB
s.
• el
ectr
oni
c P
resc
rib
ing
and
Ad
min
istr
atio
n (e
PA)
– T
he B
OP
DH
B w
ill c
om
mit
to
wo
rk r
egio
nally
to
en
sure
ePA
has
bee
n im
ple
men
ted
, or
is in
the
pro
cess
of
bei
ng im
ple
men
ted
.
• R
egio
nal C
WS
, (In
clud
ing
Med
Man
), R
egio
nal C
DR
, Reg
iona
l PA
S, C
apab
ility
– T
he B
OP
DH
B w
ill
com
mit
to
wo
rk r
egio
nally
to
ens
ure
the
Mid
land
reg
ion
has
com
ple
ted
the
imp
lem
enta
tio
n o
f th
e re
gio
nal a
pp
licat
ions
, and
to
wo
rk r
egio
nally
to
ens
ure
the
Mid
land
s re
gio
n ha
s d
evel
op
ed a
ro
adm
ap f
or
del
iver
y o
f ea
ch c
apab
ility
.
• In
teg
rati
on
wit
h th
e na
tio
nal E
lect
roni
c H
ealt
h R
eco
rd (
EH
R)
– T
he B
OP
DH
B w
ill c
om
mit
to
wo
rk
reg
iona
lly t
o e
nsur
e p
arti
cip
atio
n o
n ad
viso
ry g
roup
s.
Hea
lth
Qua
lity
and
Saf
ety
Co
mm
issi
on
• S
urg
ical
sit
e in
fect
ion
pro
gra
mm
e (S
SIP
) -
Nat
iona
l Inf
ecti
on
Sur
veill
ance
Dat
a W
areh
ous
e -
The
B
OP
DH
B w
ill c
om
mit
to
mee
ting
infe
ctio
n co
ntro
l exp
ecta
tio
ns in
acc
ord
ance
wit
h th
e O
per
atio
nal
Po
licy
Fra
mew
ork
- S
ecti
on
9.8
.
• S
urg
ical
sit
e in
fect
ion
pro
gra
mm
e (S
SIP
) -
DH
B In
fect
ions
Man
agem
ent
syst
ems
- T
he B
OP
DH
B
will
co
ntin
ue d
evel
op
men
t o
f in
fect
ion
man
agem
ent
syst
ems
at a
loca
l DH
B le
vel.
• N
atio
nal i
npat
ient
pat
ient
exp
erie
nce
surv
ey a
nd r
epo
rtin
g s
yste
m -
Pat
ient
exp
erie
nce
ind
icat
ors
-
The
BO
PD
HB
will
co
mm
it t
o s
urve
ying
pat
ient
exp
erie
nce
of
the
care
the
y re
ceiv
ed u
sing
the
na
tio
nal c
ore
sur
vey,
at
leas
t q
uart
erly
.
• C
apab
ility
and
Lea
der
ship
- T
he B
OP
DH
B w
ill m
eet
exp
ecta
tio
ns in
acc
ord
ance
wit
h th
e O
per
atio
nal P
olic
y F
ram
ewo
rk S
ecti
on
9.3
and
9.4
.6.
• P
rim
ary
Car
e -
pat
ient
exp
erie
nce
surv
ey a
nd r
epo
rtin
g s
yste
m –
PH
Os
will
sur
vey
pat
ient
ex
per
ienc
e o
f th
e ca
re t
hey
rece
ived
usi
ng t
he n
atio
nal c
ore
sur
vey
- th
is in
itia
tive
is f
und
ed
dir
ectl
y b
y M
OH
fo
r a
3 ye
ar p
erio
d s
o n
o D
HB
fina
ncia
l im
plic
atio
ns.
• T
he B
OP
DH
B w
ill e
ngag
e w
ith
the
Min
istr
y o
f H
ealt
h o
n th
e w
ork
pro
gra
mm
e o
f th
e fo
rmer
N
atio
nal H
ealt
h C
om
mit
tee
(onc
e th
e p
rog
ram
me
is c
onfi
rmed
).
110 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.7.2
NZ
Hea
lth
Par
tner
ship
s Li
mit
ed
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
NZ
Hea
lth
Par
tner
ship
s Li
mit
ed
The
BO
PD
HB
will
wo
rk in
par
tner
ship
wit
h N
Z H
ealt
h P
artn
ersh
ips
to p
rog
ress
the
fo
llow
ing
init
iati
ves:
• N
atio
nal O
racl
e So
luti
on
(fo
rmer
ly F
inan
ce, P
rocu
rem
ent
and
Sup
ply
Cha
in)
-T
he N
atio
nal O
racl
e S
olu
tio
n w
ill d
esig
n an
d b
uild
a s
ing
le fi
nanc
ial m
anag
emen
t in
form
atio
n sy
stem
rea
dy
for
DH
B im
ple
men
tati
on.
The
des
igni
ng o
f th
e p
roce
sses
and
th
e sy
stem
of
the
Nat
iona
l Ora
cle
So
luti
on
pro
gra
mm
e w
ill b
e d
one
thr
oug
h a
co-c
reat
ion
app
roac
h w
ith
the
sect
or,
leve
rag
ing
exi
stin
g D
HB
exp
erti
se.
-D
HB
s w
ill c
om
mit
res
our
ces
to t
he im
ple
men
tati
on
of
Ora
cle
syst
em, a
nd w
ill f
ully
fac
tor
in
exp
ecte
d b
udg
et b
enefi
t im
pac
ts.
• Fo
od
Ser
vice
s
-N
Z H
ealt
h P
artn
ersh
ips
will
sup
po
rt t
he D
HB
s in
co
nsid
erin
g t
he F
oo
d S
ervi
ces
bus
ines
s ca
se.
If t
he D
HB
cho
ose
s to
pro
ceed
wit
h th
e b
usin
ess
case
, the
DH
B w
ill c
om
mit
the
ap
pro
pri
ate
reso
urce
s to
imp
lem
ent
the
serv
ices
.
• Li
nen
and
Lau
ndry
Ser
vice
s
-N
Z H
ealt
h P
artn
ersh
ips
will
co
ntin
ue t
o w
ork
wit
h th
e D
HB
s th
at a
re o
pen
to
co
nsid
erin
g a
co
llect
ive
arra
ngem
ent
for
out
sour
ced
Lin
en a
nd L
aund
ry S
ervi
ces
and
will
do
thi
s th
roug
h th
e d
evel
op
men
t o
f a
colla
bo
rati
ve s
trat
egy
for
the
sect
or.
• N
atio
nal I
nfra
stru
ctur
e P
latf
orm
-T
he N
atio
nal I
nfra
stru
ctur
e P
latf
orm
pro
gra
mm
e ai
ms
to a
chie
ve q
ualit
ativ
e, c
linic
al a
nd
fina
ncia
l ben
efits
fo
r D
HB
s th
roug
h a
nati
ona
l ap
pro
ach
to IS
infr
astr
uctu
re c
ons
ump
tio
n.
The
nat
iona
l ap
pro
ach
is d
rive
n b
y co
nver
gin
g 4
0 in
fras
truc
ture
fac
iliti
es in
to a
sin
gle
in
fras
truc
ture
pla
tfo
rm d
eliv
ered
fro
m t
wo
dat
a ce
ntre
fac
iliti
es.
It w
ill a
lso
alig
n th
e he
alth
se
cto
r’s
infr
astr
uctu
re s
ervi
ces
wit
h th
e G
over
nmen
t’s
over
all I
nfo
rmat
ion
Co
mm
unic
atio
ns
Tech
nolo
gy
go
al o
f ha
rnes
sing
tec
hno
log
y to
del
iver
bet
ter,
trus
ted
pub
lic s
ervi
ces.
-D
HB
s w
ill c
om
mit
to
wo
rkin
g c
olla
bo
rati
vely
wit
h N
Z H
ealt
h P
artn
ersh
ips
to p
rog
ress
the
N
atio
nal I
nfra
stru
ctur
e P
latf
orm
. D
HB
s w
ill c
om
mit
res
our
ces
to t
he d
ecis
ion
reac
hed
in
rela
tio
n to
the
imp
lem
enta
tio
n o
f th
e p
rog
ram
me.
111
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.7.3
Imp
rovi
ng Q
ualit
y
Qua
lity
and
pat
ient
saf
ety
are
a to
p p
rio
rity
fo
r th
e B
OP
DH
B.
The
on-
go
ing
invo
lvem
ent
of
clin
ical
lead
ersh
ip a
nd a
ro
bus
t cl
inic
al
gov
erna
nce
fram
ewo
rk t
hat
pro
vid
es m
oti
vati
on
and
ove
rsig
ht is
cri
tica
l to
pat
ient
saf
ety.
The
BO
PD
HB
is w
ork
ing
in p
artn
ersh
ip w
ith
the
Hea
lth
Qua
lity
and
Saf
ety
Co
mm
issi
on
to d
eliv
er o
n th
e na
tio
nal i
niti
ativ
es.
All
DH
B s
taff
, clin
ical
lead
ers
and
man
ager
s ar
e re
spo
nsib
le
for
imp
rovi
ng q
ualit
y an
d p
arti
cip
atin
g in
qua
lity
imp
rove
men
t in
itia
tive
s an
d p
roje
cts.
Thr
oug
h re
po
rtin
g a
nd m
oni
tori
ng a
dve
rse
even
ts
we
shar
e le
arni
ngs
to e
nsur
e “n
o o
ne e
lse
has
this
exp
erie
nce”
. We
will
str
eng
then
our
fra
mew
ork
to
cap
ture
the
co
nsum
er e
xper
ienc
e; t
he
cons
umer
vo
ice
will
be
inte
gra
l to
ong
oin
g s
ervi
ce d
evel
op
men
t an
d c
ont
inuo
us q
ualit
y im
pro
vem
ent.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Falls
• T
he B
OP
DH
B w
ill c
ont
inue
to
rev
iew
and
refi
ne d
ocu
men
tati
on
req
uire
d f
or
falls
ris
k as
sess
men
t an
d c
are
pla
nnin
g.
The
req
uire
men
ts f
or
falls
ris
k as
sess
men
t an
d c
are
pla
nnin
g w
ill b
e m
oni
tore
d t
hro
ugh
ind
ivid
ual t
race
rs a
nd N
urse
Lea
der
s au
dit
s o
f ch
arts
. Res
ults
will
be
dis
pla
yed
on
“kno
win
g h
ow
we
are
do
ing
bo
ard
s”.
90
% o
f o
lder
pat
ient
s ar
e g
iven
a f
alls
ri
sk a
sses
smen
t
98
% o
f o
lder
pat
ient
s as
sess
ed a
s at
ri
sk o
f fa
lling
rec
eive
an
ind
ivid
ualis
ed
care
pla
n ad
dre
ssin
g t
he r
isks
id
enti
fied
Han
d H
ygie
ne
• T
he B
OP
DH
B w
ill r
evie
w a
ll ha
nd h
ygie
ne r
esul
ts a
nd id
enti
fy o
pp
ort
unit
ies
for
cont
inuo
us im
pro
vem
ent.
Whe
re o
pp
ort
unit
ies
for
imp
rove
men
t ar
e id
enti
fied
fr
ont
line
staff
will
be
sup
po
rted
to
mak
e im
pro
vem
ents
usi
ng In
stit
ute
of
Hea
lthc
are
Imp
rove
men
t (I
HI)
met
hod
olo
gy.
We
will
co
ntin
ue t
o p
rom
ote
han
d h
ygie
ne t
hro
ugh
a ra
nge
of
acti
viti
es e
g r
egul
ar n
ews
sto
ries
on
the
intr
anet
, and
a c
amp
aig
n w
hich
w
ill in
clud
e re
fres
h o
f ap
pro
pri
ate
use
of
glo
ves
and
han
d h
ygie
ne, a
nd p
arti
cip
ate
in
WH
O in
tern
atio
nal h
and
hyg
iene
day
. W
e w
ill t
rain
new
aud
ito
rs a
s re
qui
red
.
80
% c
om
plia
nce
wit
h g
oo
d h
and
hy
gie
ne p
ract
ice
Safe
Sur
ger
y
• T
he B
OP
DH
B is
co
mm
itte
d t
o c
om
ply
ing
wit
h th
e ne
w s
afe
surg
ery
mar
ker
onc
e ag
reed
. O
rgan
isat
iona
l res
ults
will
be
pub
lishe
d in
Che
ck U
p f
ollo
win
g e
ach
aud
it
cycl
e an
d a
ll in
div
idua
l dep
artm
ents
’ res
ults
will
be
dis
trib
uted
.
• T
he B
OP
DH
B w
ill c
ont
inue
to
pro
mo
te f
ront
line
ow
ners
hip
and
IHI i
mp
rove
men
t m
etho
do
log
y.
• T
he B
OP
DH
B w
ill s
usta
in c
om
plia
nce
wit
h al
l par
ts o
f th
e W
HO
saf
e su
rger
y ch
eck
list
bei
ng u
sed
in a
min
imum
of
95%
of
op
erat
ions
thr
oug
h eff
ecti
ve t
eam
wo
rk a
nd
com
mun
icat
ion.
• T
he B
OP
DH
B w
ill c
ont
inue
to
wo
rk w
ith
the
Hea
lth
Qua
lity
and
Saf
ety
Co
mm
issi
on
(HQ
SC
) o
n it
s p
rog
ram
mes
to
pro
mo
te s
afe
surg
ery
and
will
imp
lem
ent
bri
efing
and
d
ebri
efing
fo
r ea
ch t
heat
re li
st.
All
thre
e p
arts
(si
gn
in, t
ime
out
an
d s
ign
out
) o
f th
e su
rgic
al s
afet
y ch
eckl
ist
are
used
in 1
00
% o
f su
rgic
al
pro
ced
ures
, wit
h le
vels
of
team
en
gag
emen
t w
ith
the
chec
klis
t at
5
or
abov
e, a
s m
easu
red
by
the
7-p
oin
t Li
kert
sca
le, 9
5% o
f th
e ti
me.
112 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Surg
ical
Sit
e In
fect
ions
(SS
I)
• T
he B
OP
DH
B w
ill c
ont
inue
to
ach
ieve
or
exce
ed t
he t
arg
ets
for
SS
I. P
rog
ress
will
b
e m
oni
tore
d t
hro
ugh
ong
oin
g s
urve
illan
ce o
f hi
ps
and
kne
es. I
nsta
nces
of
non-
com
plia
nce
will
be
follo
wed
up
at
the
tim
e an
d o
n a
case
by
case
bas
is. T
he in
fect
ion
cont
rol c
om
mit
tee
will
iden
tify
are
as o
f co
ncer
n fo
r o
ther
pro
ced
ures
and
an
imp
rove
men
t p
rog
ram
me
will
be
com
men
ced
.
95%
of
hip
and
kne
e re
pla
cem
ent
pat
ient
s re
ceiv
e ce
fazo
lin >
2g
o
r ce
furo
xim
e >
1.5
g a
s su
rgic
al
pro
phy
laxi
s.
100
% o
f hi
p a
nd k
nee
rep
lace
men
t p
atie
nts
rece
ive
pro
phy
lact
ic
anti
bio
tics
0-6
0 m
inut
es b
efo
re
inci
sio
n.
Med
icat
ion
Safe
ty
• T
he B
OP
DH
B is
par
tici
pat
ing
in t
he r
egio
nal I
S p
rog
ram
me
and
will
imp
lem
ent
med
icat
ion
man
agem
ent
in li
ne w
ith
the
reg
iona
l tim
efra
mes
.
• Im
ple
men
tati
on
of
the
reg
iona
l ele
ctro
nic
med
icin
es r
eco
ncili
atio
n p
latf
orm
is
dep
end
ent
on
the
roll
out
of
the
Ori
on
suit
e o
f p
rod
ucts
. In
the
inte
rim
, BO
PD
HB
w
ill in
tro
duc
e a
hyb
rid
pro
cess
usi
ng t
he M
edC
heck
co
mm
unit
y m
edic
atio
ns d
ata
and
man
ual r
eco
ncili
atio
n fo
rms.
Imp
lem
enta
tio
n o
f th
e el
ectr
oni
c m
edic
ine
reco
ncili
atio
n p
latf
orm
. The
re
gio
nal s
olu
tio
n is
no
t ex
pec
ted
unt
il 20
18.
Med
Che
ck b
ased
rec
onc
iliat
ion
form
s Ju
ne 2
017
.
Pat
ient
Saf
ety
• T
he B
OP
DH
B is
co
mm
itte
d t
o r
educ
ing
har
m. I
n ad
dit
ion
to t
he p
rog
ram
mes
rel
ated
to
the
QS
Ms
we
will
fo
cus
on
pre
vent
ing
har
m in
Pre
ssur
e In
juri
es, r
educ
ing
har
m
fro
m V
eno
us T
hro
mb
oem
bo
lism
(V
TE
) an
d M
anag
emen
t o
f th
e D
eter
iora
ting
P
atie
nt.
• F
or
pre
ssur
e in
juri
es w
e w
ill r
evie
w lo
cal p
olic
y an
d p
roce
dur
e to
ens
ure
it in
clud
es
req
uire
men
ts f
or
rep
ort
ing
pre
ssur
e in
juri
es g
rad
ed t
wo
or
abov
e as
a t
reat
men
t in
jury
. The
BO
PD
HB
will
rep
ort
any
pre
ssur
e in
jury
gra
ded
as
thre
e o
r ab
ove
as
a se
rio
us a
dve
rse
even
t an
d r
epo
rt it
to
HQ
SC
. The
DH
B h
as im
ple
men
ted
the
W
ater
low
Ris
k A
sses
smen
t co
mp
lianc
e w
ith
this
will
be
mo
nito
red
thr
oug
h o
ngo
ing
au
dit
.
Pro
mo
te
Co
nsum
er
Eng
agem
ent
• T
he B
OP
DH
B is
co
mm
itte
d t
o w
ork
ing
co
llab
ora
tive
ly w
ith
cons
umer
s, in
ac
cord
ance
wit
h th
e B
OP
DH
B C
ons
umer
Eng
agem
ent
Fra
mew
ork
, to
dev
elo
p
effec
tive
par
tner
ship
s an
d c
om
mun
icat
ion
pat
hway
s w
here
it is
ag
reed
tha
t a
cons
umer
per
spec
tive
wo
uld
ad
d v
alue
to
dec
isio
n m
akin
g.
• T
he B
OP
DH
B w
ill c
ont
inue
to
invi
te p
atie
nts,
fam
ily m
emb
ers
and
car
ers
to
rep
rese
nt t
he v
oic
es o
f he
alth
co
nsum
ers
on
the
Vo
lunt
eer
Pat
ient
Ad
viso
ry
Co
mm
itte
e (V
PAC
) an
d t
he C
om
mun
ity
Liai
son
Gro
up.
A s
tock
take
of
the
num
ber
of
cons
umer
eng
agem
ent
acti
ons
/ac
tivi
ties
und
erta
ken
as a
res
ult
of
op
po
rtun
itie
s ar
isin
g f
rom
co
nsum
er
eng
agem
ent
and
pat
ient
exp
erie
nce
feed
bac
k.
113
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Bui
ldin
g
Cap
abili
ty
and
Clin
ical
Le
ader
ship
• T
he B
OP
DH
B is
co
mm
itte
d t
o m
aint
aini
ng a
n en
viro
nmen
t o
f p
atie
nt s
afet
y an
d w
ill
sup
po
rt lo
cal p
atie
nt s
afet
y in
itia
tive
s.
• T
he B
OP
DH
B w
ill c
ont
inue
to
incl
ude
info
rmat
ion
on
how
we
are
bui
ldin
g c
apab
ility
fo
r q
ualit
y im
pro
vem
ent
and
pat
ient
saf
ety
in o
ur Q
ualit
y A
cco
unt.
• T
he B
OP
DH
B w
ill e
xpan
d t
he Q
ualit
y Im
pro
vem
ent
(QI)
Res
iden
cy b
eyo
nd
Ho
use
Offi
cers
to
oth
er h
ealt
h p
rofe
ssio
nals
incl
udin
g n
ursi
ng, a
llied
hea
lth,
and
ad
min
istr
atio
n st
aff.
• T
he B
OP
DH
B w
ill p
rom
ote
key
mes
sag
es t
hro
ugh
our
act
ivit
ies
for
Pat
ient
Saf
ety
Wee
k th
e fo
cus
for
2016
will
be
rela
ted
to
VT
E.
Qua
lity
Acc
oun
t
• T
he B
OP
DH
B w
ill c
ont
inue
to
dev
elo
p t
he Q
ualit
y A
cco
unt
usin
g a
pro
ject
tea
m
whi
ch is
rep
rese
ntat
ive
of
the
who
le o
rgan
isat
ion
incl
udin
g t
he V
olu
ntee
r P
atie
nt
Ad
viso
ry G
roup
. W
e w
ill d
evel
op
a p
roje
ct p
lan
wit
h m
ilest
one
s an
d m
oni
tor
it t
o
ensu
re t
he Q
ualit
y A
cco
unt
is d
eliv
ered
wit
hin
req
uire
d t
imef
ram
es a
nd m
eets
the
H
QS
C g
uid
elin
es.
Qua
lity
will
rem
ain
as a
reg
ular
ag
end
a it
em a
t B
oar
d m
eeti
ngs.
Qua
lity
acco
unt
is d
eliv
ered
by
due
d
ate.
Per
form
ance
up
dat
es p
ublis
hed
by
the
HQ
SC
and
incl
uded
in t
he B
OP
DH
B’s
q
ualit
y ac
coun
t.
Pat
ient
E
xper
ienc
e
• T
he B
OP
DH
B w
ill p
rod
uce
a q
uart
erly
Pat
ient
Exp
erie
nce
Sur
vey
rep
ort
on
the
tren
ds
of
pat
ient
fee
db
ack
aris
ing
fro
m t
he P
atie
nt E
xper
ienc
e S
urve
ys.
Qua
rter
ly r
epo
rtin
g o
n p
atie
nt
exp
erie
nce
as s
et o
ut in
per
form
ance
m
easu
re D
V3
Imp
rovi
ng p
atie
nt
exp
erie
nce.
114 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
2B.1
.7.4
Sp
inal
Co
rd Im
pai
rmen
t A
ctio
n P
lan
2014
-20
19
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Spin
al C
ord
Im
pai
rmen
t A
ctio
n P
lan
The
BO
PD
HB
will
ens
ure
info
rmat
ion
and
act
ions
out
lined
in t
he p
lan
are
dis
sem
inat
ed t
o
clin
icia
ns v
ia it
s cl
inic
al g
over
nanc
e m
echa
nism
and
will
ens
ure
pat
hway
s ar
e d
evel
op
ed
that
exp
licit
ly o
utlin
e p
roce
ss a
nd a
lign
wit
h th
e ac
tio
n p
lan.
The
BO
PD
HB
inte
nds
to e
ngag
e w
ith
amb
ulan
ce a
nd o
ther
pro
vid
ers
to im
ple
men
t th
e S
CI p
re-h
osp
ital
d
esti
nati
on
and
ref
erra
l pat
hway
.
Rep
ort
on
pro
gre
ss m
ade
agai
nst
acti
ons
in t
he S
pin
al C
ord
Imp
airm
ent
Act
ion
Pla
n.
2B.1
.7.4
Act
ions
to
Sup
po
rt D
eliv
ery
of
Reg
iona
l Pri
ori
ties
The
BO
PD
HB
will
co
ntin
ue t
o p
arti
cip
ate
as p
art
of
the
Mid
land
DH
B R
egio
n. W
ithi
n th
e M
idla
nd R
egio
nal S
ervi
ces
Pla
n, w
e ai
m t
o a
chie
ve
heal
th a
nd w
ell-
bei
ng f
or
the
po
pul
atio
ns s
erve
d b
y th
e M
idla
nd D
HB
s. T
he f
ocu
s fo
r 20
16/1
7 is
on
colla
bo
rati
on
and
the
cha
lleng
e is
ab
out
b
ehav
iour
s, p
arti
cula
rly
how
we
will
beh
ave
in a
n en
viro
nmen
t w
here
we
exp
erie
nce
sig
nifi
cant
fina
ncia
l cha
lleng
es a
nd e
xpec
tati
ons
of
even
hig
her
per
form
ance
.
Thr
oug
hout
thi
s A
nnua
l Pla
n th
ere
are
a nu
mb
er o
f ac
tivi
ties
we
have
pla
nned
to
und
erta
ke w
hich
will
sup
po
rt d
eliv
ery
of
the
reg
iona
l p
rio
riti
es id
enti
fied
in t
he R
egio
nal S
ervi
ces
Pla
n. T
his
sect
ion
incl
udes
act
ions
fro
m t
he R
egio
nal S
ervi
ces
Pla
n th
at a
re n
ot
cove
red
el
sew
here
in t
his
Pla
n, m
ajo
r tr
aum
a, H
epat
itis
C, h
ealt
h w
ork
forc
e an
d in
form
atio
n te
chno
log
y. N
ote
tha
t th
e ex
tent
of
the
BO
PD
HB
’s
invo
lvem
ent
in t
hese
act
ions
has
no
t ye
t b
een
det
erm
ined
.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Maj
or
Trau
ma
• A
ctio
ns t
o s
upp
ort
tra
uma
in M
idla
nd c
om
mun
itie
s in
clud
e:
1.
Trau
ma
spec
ialis
t w
ork
forc
e is
op
tim
al, w
ell t
rain
ed a
nd s
usta
inab
le
-M
idla
nd h
as a
qua
lity
trau
ma
spec
ialis
ed w
ork
forc
e in
a s
upp
ort
ive,
p
rog
ress
ive
envi
ronm
ent,
wit
h th
e w
ork
forc
e m
atch
ed t
o t
he p
rio
rity
st
rate
gic
ele
men
ts, a
nd M
TS
per
sonn
el a
re s
upp
ort
ed in
car
eer
and
p
rofe
ssio
nal d
evel
op
men
t:
-O
pti
mal
FT
E a
pp
lied
to
tra
uma
po
siti
ons
wit
hin
each
Mid
land
DH
B,
wit
h ap
pro
pri
ate
reso
urce
s to
sup
po
rt t
rain
ing
and
ed
ucat
ion
(MR
TS
B
usin
ess
Cas
e -
stag
e 2
end
ors
emen
t)
-Im
ple
men
tati
on
of
an o
pti
mal
wo
rkfo
rce
pla
n fo
r M
TS
hub
gro
up
Rec
om
men
dat
ions
mad
e fo
r cl
inic
al a
nd d
ata
staff
in in
div
idua
l DH
Bs
Pro
visi
on
of
a si
ngle
pro
gre
ss r
epo
rt
on
beh
alf
of
the
reg
ion
agre
ed b
y al
l D
HB
s w
ithi
n th
at r
egio
n.
115
Module 2B: Delivering on Priorities and Targets
ANNUAL PLAN 2016/17
2B.1
.7.4
Sp
inal
Co
rd Im
pai
rmen
t A
ctio
n P
lan
2014
-20
19
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Spin
al C
ord
Im
pai
rmen
t A
ctio
n P
lan
The
BO
PD
HB
will
ens
ure
info
rmat
ion
and
act
ions
out
lined
in t
he p
lan
are
dis
sem
inat
ed t
o
clin
icia
ns v
ia it
s cl
inic
al g
over
nanc
e m
echa
nism
and
will
ens
ure
pat
hway
s ar
e d
evel
op
ed
that
exp
licit
ly o
utlin
e p
roce
ss a
nd a
lign
wit
h th
e ac
tio
n p
lan.
The
BO
PD
HB
inte
nds
to e
ngag
e w
ith
amb
ulan
ce a
nd o
ther
pro
vid
ers
to im
ple
men
t th
e S
CI p
re-h
osp
ital
d
esti
nati
on
and
ref
erra
l pat
hway
.
Rep
ort
on
pro
gre
ss m
ade
agai
nst
acti
ons
in t
he S
pin
al C
ord
Imp
airm
ent
Act
ion
Pla
n.
2B.1
.7.4
Act
ions
to
Sup
po
rt D
eliv
ery
of
Reg
iona
l Pri
ori
ties
The
BO
PD
HB
will
co
ntin
ue t
o p
arti
cip
ate
as p
art
of
the
Mid
land
DH
B R
egio
n. W
ithi
n th
e M
idla
nd R
egio
nal S
ervi
ces
Pla
n, w
e ai
m t
o a
chie
ve
heal
th a
nd w
ell-
bei
ng f
or
the
po
pul
atio
ns s
erve
d b
y th
e M
idla
nd D
HB
s. T
he f
ocu
s fo
r 20
16/1
7 is
on
colla
bo
rati
on
and
the
cha
lleng
e is
ab
out
b
ehav
iour
s, p
arti
cula
rly
how
we
will
beh
ave
in a
n en
viro
nmen
t w
here
we
exp
erie
nce
sig
nifi
cant
fina
ncia
l cha
lleng
es a
nd e
xpec
tati
ons
of
even
hig
her
per
form
ance
.
Thr
oug
hout
thi
s A
nnua
l Pla
n th
ere
are
a nu
mb
er o
f ac
tivi
ties
we
have
pla
nned
to
und
erta
ke w
hich
will
sup
po
rt d
eliv
ery
of
the
reg
iona
l p
rio
riti
es id
enti
fied
in t
he R
egio
nal S
ervi
ces
Pla
n. T
his
sect
ion
incl
udes
act
ions
fro
m t
he R
egio
nal S
ervi
ces
Pla
n th
at a
re n
ot
cove
red
el
sew
here
in t
his
Pla
n, m
ajo
r tr
aum
a, H
epat
itis
C, h
ealt
h w
ork
forc
e an
d in
form
atio
n te
chno
log
y. N
ote
tha
t th
e ex
tent
of
the
BO
PD
HB
’s
invo
lvem
ent
in t
hese
act
ions
has
no
t ye
t b
een
det
erm
ined
.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Maj
or
Trau
ma
• A
ctio
ns t
o s
upp
ort
tra
uma
in M
idla
nd c
om
mun
itie
s in
clud
e:
1.
Trau
ma
spec
ialis
t w
ork
forc
e is
op
tim
al, w
ell t
rain
ed a
nd s
usta
inab
le
-M
idla
nd h
as a
qua
lity
trau
ma
spec
ialis
ed w
ork
forc
e in
a s
upp
ort
ive,
p
rog
ress
ive
envi
ronm
ent,
wit
h th
e w
ork
forc
e m
atch
ed t
o t
he p
rio
rity
st
rate
gic
ele
men
ts, a
nd M
TS
per
sonn
el a
re s
upp
ort
ed in
car
eer
and
p
rofe
ssio
nal d
evel
op
men
t:
-O
pti
mal
FT
E a
pp
lied
to
tra
uma
po
siti
ons
wit
hin
each
Mid
land
DH
B,
wit
h ap
pro
pri
ate
reso
urce
s to
sup
po
rt t
rain
ing
and
ed
ucat
ion
(MR
TS
B
usin
ess
Cas
e -
stag
e 2
end
ors
emen
t)
-Im
ple
men
tati
on
of
an o
pti
mal
wo
rkfo
rce
pla
n fo
r M
TS
hub
gro
up
Rec
om
men
dat
ions
mad
e fo
r cl
inic
al a
nd d
ata
staff
in in
div
idua
l DH
Bs
Pro
visi
on
of
a si
ngle
pro
gre
ss r
epo
rt
on
beh
alf
of
the
reg
ion
agre
ed b
y al
l D
HB
s w
ithi
n th
at r
egio
n.
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Maj
or
Trau
ma
2.
Mai
ntai
n cl
inic
al in
terf
ace
All
trau
ma
staff
exp
ose
d t
o c
urre
nt t
raum
a b
est
pra
ctic
e, a
nd t
raum
a st
aff c
ont
rib
utin
g t
o t
raum
a fo
rum
s at
reg
iona
l and
nat
iona
l lev
el. R
oyal
A
ustr
alas
ian
Co
lleg
e o
f S
urg
eons
Tra
uma
Ver
ifica
tio
n P
rog
ram
me
and
re
com
men
dat
ions
ad
dre
ssed
. MT
S t
o le
ad a
n an
nual
tra
uma
sym
po
sium
, wit
h al
l tra
uma
staff
att
end
ing
and
co
ntri
but
ing
to
the
sym
po
sium
:
DH
Bs
sup
po
rt a
pp
rop
riat
e ed
ucat
ion
and
tra
inin
g t
o m
aint
ain
clin
ical
ski
lls a
t ex
per
t le
vel
Pat
ient
and
fam
ily s
urve
ys t
o b
e co
nduc
ted
at
each
DH
B
Clin
ical
sta
ff m
emb
ers
are
sup
plie
d w
ith
info
rmat
ion
to im
pro
ve t
raum
a q
ualit
y, e
g, c
linic
al m
atri
ces,
gui
del
ines
, TQ
IP r
epo
rts,
etc
.
Pro
visi
on
of
a si
ngle
pro
gre
ss r
epo
rt
on
beh
alf
of
the
reg
ion
agre
ed b
y al
l D
HB
s w
ithi
n th
at r
egio
n.
3.
Dat
a m
anag
emen
t p
latf
orm
sup
po
rts
the
inte
gra
tio
n an
d o
pti
mal
use
of
trau
ma
and
rel
ated
dat
a
Co
mp
leti
on
of
the
rela
tio
nal d
atab
ase
by
Wai
kato
IS w
ith
a su
stai
nab
le
sup
po
rt p
lan
in p
lace
. Tra
uma
dat
a b
ackl
og
res
olv
ed a
s a
pri
ori
ty e
nab
ling
re
al t
ime
trac
king
and
ana
lysi
s th
at is
info
rmat
ive,
effi
cien
t an
d r
esp
ons
ive
to s
take
hold
ers.
The
Tra
uma
Qua
lity
Imp
rove
men
t P
rog
ram
me
(TQ
IP)
is f
ully
su
pp
ort
ed b
y an
acc
urat
e an
d u
p t
o d
ate
rela
tio
nal d
atab
ase.
Suc
cess
ful
inte
gra
tio
n o
f as
soci
ated
dat
abas
es in
to t
he r
elat
iona
l dat
abas
e. T
he M
idla
nd
Trau
ma
Res
earc
h C
entr
e (M
TR
C)
is f
ully
fun
ctio
ning
to
max
imis
e th
e tr
aum
a re
gis
try
and
ass
oci
ated
hig
h q
ualit
y d
ata
rese
arch
act
ivit
y:
-E
nsur
e up
-to
-dat
e in
put
ting
of
dat
a at
DH
B o
f o
rig
in
-D
evel
op
pro
cess
es t
o s
upp
ort
the
effi
cien
t an
d a
ccur
ate
colle
ctio
n an
d
entr
y o
f d
ata
and
qua
lity
chec
king
pro
cess
es a
t p
oin
t o
f co
ntac
t
-E
nsur
e a
com
mo
n la
ngua
ge
bas
ed o
n th
e M
TS
Dat
a D
icti
ona
ry.
Pro
visi
on
of
a si
ngle
pro
gre
ss r
epo
rt
on
beh
alf
of
the
reg
ion
agre
ed b
y al
l D
HB
s w
ithi
n th
at r
egio
n.
116 MODULE 2B: DELIVERING ON PRIORITIES AND TARGETS
Ob
ject
ives
Act
ions
to
del
iver
imp
rove
d p
erfo
rman
ceM
easu
red
by
Hep
atit
is C
• A
ctio
ns t
o s
upp
ort
the
imp
lem
enta
tio
n o
f in
teg
rate
d h
epat
itis
C a
sses
smen
t an
d
trea
tmen
t se
rvic
es in
clud
e:
-ra
isin
g c
om
mun
ity
and
GP
aw
aren
ess
and
ed
ucat
ion
of
the
hep
atit
is C
vir
us
(HC
V)
and
the
ris
k fa
cto
rs f
or
infe
ctio
n
-p
rovi
din
g t
arg
eted
tes
ting
of
ind
ivid
uals
at
risk
fo
r H
CV
exp
osu
re
-ra
isin
g p
atie
nt a
nd G
P a
war
enes
s o
f lo
ng t
erm
co
nseq
uenc
es o
f H
CV
and
the
b
enefi
ts o
f tr
eatm
ent,
incl
udin
g li
fest
yle
man
agem
ent
and
ant
ivir
al t
hera
py
-p
rovi
din
g c
om
mun
ity
bas
ed a
cces
s to
HC
V t
esti
ng a
nd c
are
that
will
incl
ude
Fib
rosc
an s
ervi
ces
to a
ll re
gio
ns a
s a
mea
ns f
or
asse
ssm
ent
of
dis
ease
se
veri
ty a
nd a
s a
tria
ge
too
l fo
r re
ferr
al t
o s
eco
ndar
y ca
re a
nd p
rio
riti
sati
on
for
anti
vira
l the
rap
y
-es
tab
lishi
ng s
yste
ms
to r
epo
rt o
n th
e d
eliv
ery
of
Fib
rosc
ans
in p
rim
ary
and
se
cond
ary
care
set
ting
s
-p
rovi
din
g c
om
mun
ity
bas
ed o
ngo
ing
ed
ucat
ion
and
sup
po
rt (
incl
udin
g
refe
rral
to
nee
dle
exc
hang
e se
rvic
es, c
om
mun
ity
alco
hol a
nd d
rug
ser
vice
s,
GP
pri
mar
y ca
re s
ervi
ces
or
soci
al s
ervi
ce a
gen
cies
)
-p
rovi
din
g lo
ng t
erm
mo
nito
ring
(lif
e-lo
ng in
peo
ple
wit
h ci
rrho
sis
and
unt
il cu
red
in p
eop
le w
itho
ut c
irrh
osi
s)
-p
rovi
din
g g
oo
d in
form
atio
n sh
arin
g w
ith
rele
vant
hea
lth
pro
fess
iona
ls
-w
ork
ing
co
llab
ora
tive
ly w
ith
pri
mar
y an
d s
eco
ndar
y ca
re t
o im
pro
ve a
cces
s to
tre
atm
ent
Pro
visi
on
of
a si
ngle
pro
gre
ss r
epo
rt
on
beh
alf
of
the
reg
ion
agre
ed b
y al
l D
HB
s w
ithi
n th
at r
egio
n.
Wo
rkfo
rce
Ref
er s
ecti
on
5.3.
2 in
Mo
dul
e 5
ITR
efer
sec
tio
n 5.
2.1
in M
od
ule
5
117
Module Three: Statement of Performance Expectations
ANNUAL PLAN 2016/17
3.1 Statement of Performance Expectations (SPE)The BOPDHB has worked with other DHBs in the Midland region, its primary care partners as well as other key stakeholders, to develop the Statement of Performance Expectations (SPE) in which we provide measures and forecast standards of our output delivery performance. The actual results against these measures and standards are presented in the Annual Report 2015/16. The performance measures chosen are not an exhaustive list of all of our activity, but they are a good representation of the full range of outputs that we fund and / or provide. Also, they have been chosen to show the outputs that contribute to the achievement of national, regional and local outcomes (see module one and two).
Activity not mentioned in this module will continue to be planned, funded and provided to a high standard. We do report quarterly to the Ministry of Health and / or the Board on our performance related to this activity.
3.1.1 Output Classes
DHBs must provide measures and standards of output delivery performance under aggregated output classes. Outputs are goods and services that are supplied to someone outside our DHB. Output classes are an aggregation of outputs, or groups of similar outputs of a similar nature. The output classes used in our statement of forecast service performance are also reflected in our financial measures. The four output classes that have been agreed nationally are described below. They represent a continuum of care, as follows:
Module Three: Statement of Performance Expectations
Act
ivit
ies
alo
ng t
he
Co
ntin
uum
of
care
Research and Evaluation
Promotion/Prevention
Detection/Screening
Diagnosis and Treatment
– Cure/Maintenance
Recovery/Rehabilitation
Supportive Care
Palliative Care
Support for Family/
Whānau
General population living healthy and
well
At risk population Focus: Keeping
healthy
Population developing early conditions Focus: Managing health
Population with long-term conditions
Focus: Preventing deterioration/complications
Population with end-stage
conditionsFocus: Support
Population Health Continuum of Care
Public Health• Social and environments (eg. Housing, transport,
water quality, communicable disease)• Lifestyle (eg. Tobacco, Alcohol, Sexual Health,
Mental Health, Injury Prevention, Nutrition)• Primary Care (eg. Access, Immunisation,
Screening)
Community ServicesPrimary HealthCareCommunity HealthNGO (Non-government)Supportive Care
Primary CareGeneral PractitionerPractice NurseNurse PractitionerAllied HealthPharmacists
Expert/Specialist CareMultidisciplinary TeamsSecondary CareTertiary CareCondition-Specific Care
Services and products delivered and provided to the population - DHB Output Classes
Output Class: Public Health Services
Output Class 2: Primary and Community Services
Output Class 3: Hospital Services
Output Class 4: Support Services
Adapted from The Bay of Plenty District Health Board’s Journey towards ‘Healthy Thriving Communities”, Conceptual Frameworks developed by the Planning & Service Development Unit, Planning and Funding Corp, April 2003 and Hawkes Bay DHB’s 2010-13 Statement of Intent
118 MODULE THREE: STATEMENT OF PERFORMANCE EXPECTATIONS
For each measure in this section we have indicated which output class the measure relates to and the appropriate dimension of performance (quality, quantity, timeliness or coverage). Some measures may cover multiple dimensions (for example quality and timeliness).
Output Class Funding Allocation
The following table outlines the funding and expenditure associated with the allocation of the output classes described above.
Prospective Summary of Revenues and Expenses by Output Class
2016/17$M
Plan
2017/18$M
Plan
2018/19$M
Plan
Early Detection
Total Revenue 190.9 199.4 207.9
Total Expenditure 190.1 198.6 207.3
Net Surplus / (Deficit) 0.8 0.8 0.6
Rehabilitation & Support
Total Revenue 114.1 119.2 124.3
Total Expenditure 113.7 118.7 123.9
Net Surplus / (Deficit) 0.4 0.5 0.4
Prevention
Total Revenue 15.0 15.7 16.4
Total Expenditure 14.9 15.6 16.3
Net Surplus / (Deficit) 0.1 0.1 0.1
Intensive Assessment & Treatment
Total Revenue 426.2 445.1 464.1
Total Expenditure 424.4 443.4 462.6
Net Surplus / (Deficit) 1.8 1.7 1.5
Consolidated Surplus/(Deficit) 3.1 3.1 2.6
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Module Three: Statement of Performance Expectations
ANNUAL PLAN 2016/17
Over the next three years, we will fund and provide outputs (goods and services) which will make a positive impact on the health and wellbeing of our population. Our key outcomes are as follows:
Healthy, Thriving Communities - Kia Momoho Te Hāpori OrangaHealthy Futures - Pae Ora
Po
pul
atio
n P
rio
riti
es
Healthy Individuals - Mauri Ora
Healthy Families - Whānau Ora
Healthy Environments - Wai Ora
Strategic D
irection M
od
ule 1
Bay of Plenty Population Accountabilities (Local Outcomes):1. All people have healthy lifestyles
with a good quality of life
2. All children have the best start in life
3. People die in comfort in their place of choice
Bay of Plenty Population Accountabilities (Local Outcomes):1. Family/whānau live well with long-
term conditions
2. People are safe, well and healthy in their own homes and communities
Bay of Plenty Population Accountabilities (Local Outcomes):1. All people live, learn, work and play
in an environment¹ that supports and sustains a healthy life
2. Our population is enabled to self- manage
3. All people receive timely, seamless and appropriate care
Population Indicators:Fewer people smoke
Reduction in vaccine preventable diseases
Improving healthy behaviours
People can access their health information
Fewer children and adolescents have decayed missing filled teeth
People with a terminal illness or life limiting chronic disease die in their place of choice
Population Indicators:Fewer people are admitted to hospital for avoidable conditions
Long-term conditions are detected early and managed well
People maintain functional independence
Families and whānau are at the centre of their healthcare
Population Indicators:Providing healthier homes
Connecting with agencies to meet community needs
Appropriate access to services
People receive prompt and appropriate acute and arranger care
Services provided or funded by the BOPDHB contribute to the transfer of knowledge and skills to family/whānau to enable self-management
Mo
dules 1, 2 and
3
Population Measures:How much did we do?# referrals of adults to the Green Prescription programme
# general practices offering patient portals
# enrolled patients² with a patient portal
# of future care plans that are shared with health professionals
Population Measures:How much did we do?# of whānau ora referrals/promotional activities undertaken
% eligible population who have their cardiovascular disease (CVD) risk assessed completed in the last 5 years
Population Measures:How much did we do?A BOP Healthy Housing Improvement Plan in place
# governance group meetings held for co-designed multi-agency initiatives
# governance group meetings attended for Healthy Families initiatives
# people supported by specialist palliative care
# registered users of CHIP client health information portal
Statement o
f Perfo
rmance E
xpectatio
ns M
od
ule 3
How well did we do?% of people received smoking cessation advice
% pregnant women who identify as smokers
% children fully immunised at eight months
% population over 65 years who have had influenza immunisation
% infants receiving any breastfeeding at six months
% children age 5 caries-free
How well did we do?Reduced ASH rates
% of population enrolled with a Primary Health Organisation
% eligible women (45-69) have breast screen examination every three years
% eligible women (20-69) have a cervical cancer screen every three years
# presentations to Emergency Department - Triage Level 4 and 5 as a percentage of the total population
How well did we do?Number of inpatient surgical discharges under elective initiative
Percentage of patients admitted, discharged or transferred from an ED within six hours
Standardised Intervention Rates meet national expectations
% improvement in access to mental health services
improved wait times for diagnostic services
% patients to receive their first cancer treatment within 62 days of being referred with a high suspicion of cancer and a need to be seen within two weeks
% patients reporting better understanding of their health journey
Is anyone better off?% obese children identified in the B4SC programme will be offered a referral to a health professional
% patients receiving specialist palliative care die in their place of choice
Is anyone better off?Average age of entry into aged residential care
Hospitalisation rates per 100,000 for acute rheumatic fever
Is anyone better off?Hospitalisation rates per 100,000 for acute rheumatic fever
% of long-term condition clients reporting an improved quality of life
ResourcesWorkforce, performance management, risk management, quality improvement, information communications technology,
capital investment partnerships, collaboration, innovation
Steward
ship
Mo
dule 5
Mao
ri H
ealt
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Ach
eivi
ng E
qui
tyH
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f O
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Peo
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Chi
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¹ Environment includes social, econmic, natural and cultural attributes.² Enrolled in a Primary Health Organisation
120 MODULE THREE: STATEMENT OF PERFORMANCE EXPECTATIONS
3.2 Healthy Individuals – Mauri Ora
Healthy Individuals – Mauri Ora
All people have healthy lifestyles with a good quality of life
All children have the best start in life
People die in comfort in their place of choice
Fewer people smoke
Reduction in vaccine
preventable diseases
Improving healthy
behaviours
People can access their health information
Fewer children and adolescents have Decayed Missing Filled
Teeth
People with a terminal illness or life limiting
chronic disease die in their place
of choice
3.2.1 Fewer People Smoke
Outputs Output Class
Measure Type Baseline Target
2016/17
National/Regional Average
Midland National
Providing smokers who access primary and secondary services with smoking cessation advice and support.
Hospitalised smokers
• Total Population
• Māori
1 qn/t
94%
92%
95%
95%
96%
97%
96%
96%
Primary care
• Total Population – see Health Target
• High needs
1 qn/t 93% 90%
90%
TBC 90%
Percentage of pregnant women who identify as smokers at the time of confirmation of pregnancy in general practice or booking with Lead Maternity Carer are offered advice and support to quit - See also Health Target and Māori Health Plan(MHP)
• Māori
• Non-Māori
• Total
1 qn/t
94%
94%
94%
90%
90%
90%
92%
95%
93%
91%
93%
92%
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Module Three: Statement of Performance Expectations
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3.2.2 Reduction in vaccine preventable diseases
Outputs Output Class
Measure Type Baseline Target
2016/17
National/Regional Average
Midland National
Children are fully immunised at eight months – see Health Target and MHP
• Māori
• Total
1 q/qn/t 87%
87%
95%
95%
TBC 89%
Percentage of the population (>65 years) who have had the seasonal influenza immunisation. See also the PHO Performance Programme (PPP) and MHP
• Total Population
• High Needs
1 qn/t
70%
68%
75%
75%
TBC TBC
3.2.3 Improving Healthy Behaviours
Outputs Output Class
Measure Type Baseline Target
2016/17
National/Regional Average
Midland National
Number of schools engaged in the Health Promoting Schools programme13 1 qn/t 44 48
The number of referrals to adult GRx (Green Prescription) programmes14
• Māori
• Non-Māori
1 qn/t 905
1,280
NA
2,23315
712
2,054
Percentage of infants fully and exclusively breastfed16 at six months- See also the PHO Performance Programme (PPP) and MHP
• Māori
• Total
1 qn/t60%
66%
>60%
>60%
13 This programme supports healthy school environments, aims to improve students’ health and wellbeing and contributes to learning outcomes. See www.healthed.govt.nz.
14 This excludes people enrolled on the Active Families Programme
15 Target is the total number of people enrolled in the programme and is determined in conjunction with Toi Te Ora Public Health Unit
16 This is a quality measure because breastfeeding helps lay the foundations of a healthy life for a baby and also makes a positive contribution to the health and wider wellbeing of mothers and whānau. Key actions include health promotion activities and the baby friendly hospital initiative (BFHI) accreditation. Previous Annual Plans measured fully and exclusively breastfed at six months. This measure was changed in 2015 to include partial breast feeding as well so that the new target only excludes babies fed exclusively by artificial milk.
122 MODULE THREE: STATEMENT OF PERFORMANCE EXPECTATIONS
3.2.4 People Can Access their Health Information
Outputs Output Class
Measure Type Baseline Target
2016/17National Average
The number of general practices offering patient portals. 2 qn New TBD
The number of enrolled patients17 with a patient portal. 2 qn New TBD
3.2.5 Fewer Children and Adolescents have Decayed Missing Filled Teeth
Outputs Output Class
Measure Type Baseline Target
2016/17
National/Regional Average
Midland National
Percentage of children who are caries free at age five PP1118
• Māori
• Total
2 qn 26%
46%
56.5%
56.5%
38%
58%
Percentage of adolescent utilisation of DHB funded dental services - PP12 2 qn 68% 85% 70% 70%
Percentage of children (0-4 years - % year 1) enrolled in DHB funded dental service - PP13 (measure 1)
• Māori
• Non-Māori
• Total
2 qn 63%
99%
84%
95%
95%
95%
Not reported
73%
Percentage of enrolled19 pre-school and primary school children (0-12) overdue for their scheduled dental examination - PP13 (measure 2)
2 qn/t
11% 10% 9% 10%
3.2.6 People with a terminal illness or life limiting chronic disease die in their place of choice
Outputs Output Class
Measure Type Baseline Target
2016/17National Average
Percentage of patients receiving specialist palliative care who die in their chosen place of death20 4 qn/ql New New
17 Enrolled in a Primary Health Organisation.
18 This information is reported annually for the school calendar year
19 The number is calculated and reported as a percentage and aligns to the Module 7 Performance Measures
20 This developmental measure will be derived from reporting within PalCare – the Patient Management System of choice for our Hospices.
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Module Three: Statement of Performance Expectations
ANNUAL PLAN 2016/17
3.3 Healthy Families – Whānau Ora
Healthy Individuals – Whānau Ora
Family/whānau live well with long term conditions
People are safe, well and healthy in their own homes and communities
Fewer people are admitted to hospital for
avoidable conditions
Long-term conditions are detected early and
managed well
People maintain functional independence
Families and whānau are at the centre of their
healthcare
3.3.1 Fewer people are admitted to hospital for avoidable conditions
Outputs Output Class
Measure Type Baseline Target
2016/17
National/Regional Average
Midland National
Reduced ASH rates:21
45-64 years – Total 2,3 qn 102 3,741 22 TBC 3,560
Percentage of eligible population who have had their Before School Checks23 (B4SC) completed
Total Population
High Needs
1 qn/t88%
78%
90%
90% TBC
91%
90%
Incidence number of acute rheumatic fever cases 2,3 qn 8 24 3
Hospitalisation rates per 100,000 for acute rheumatic fever – PP28 2,3 qn/t 3.2 25 1.3 4
Percentage of Rest Home residents receiving vitamin D supplement from their GP26 1, 2 qn 74% 70%
Percentage of triage level 4 and 5s presenting to the Emergency Department (ED)27 3 qn 67% <65%
21 Baseline has been calculated from the 12 months to 31 March 2016. The baseline rate is per 100,000 population. 22 The target rate is per 100,000 population for total population.
23 A nationwide programme offering free health and development checks for four year olds. It aims to identify and address any health, behavioural, social or developmental concerns which could affect a child’s ability to get the most benefit from school. Health checks include vision, hearing and oral. This service is provided by CCYHS (Community Child and Youth Health Service through the Provider Arm and Nga Mataapuna Oranga PHO.
24 Baseline has been calculated using a three year average.
25 Ibid
26 Vitamin D strengthens bones, and reduces the negative impact of falls. While we would prefer to include data for the at risk population (ie over 75 years), we can only access data for rest home residents.
27 ED services in New Zealand utilise a scale of 1-5 triage, with 1 being the most urgent. These principally determine who should be seen first. This is a quality measure because triage categories 4 and 5 may be more appropriately seen in the primary sector and poor performance in this area impacts on our capacity to provide quality services for triage 1-3.
124 MODULE THREE: STATEMENT OF PERFORMANCE EXPECTATIONS
28 Home. Education. Employment. Activities. Drugs and Alcohol. Sexuality. Suicide. Spirituality (HEEADSSS) assessments
29 Access to primary care has been shown to have positive benefits in maintaining good health, including early detection and managing long term conditions. It also reduces the economic cost of ill health and is key in reducing disparities in health.
30 The MHP indicator is calculated between the ages of 25-69 years as opposed to 20-69 years of age. The Annual Plan measure was adjusted in 2015/16 to better align to the MHP.
Outputs Output Class
Measure Type Baseline Target
2016/17
National/Regional Average
Midland National
Number of presentations to Emergency Department – Triage Level 4 and 5 as a percentage of the total population 3 qn/t 22% 12% 15%
Increased numbers of Year 9 students receiving HEEADSSS28 assessment in decile 1-3 schools 1 qn/t 281 250 N/A
3.3.2 Long-term conditions are detected early and managed well
Outputs Output Class
Measure Type Baseline Target
2016/17
National/Regional Average
Midland National
Percentage of population enrolled with a Primary Health Organisation (PHO)29
• Māori
• Total Population
2 qn93%
98%
100%
100%
94%
98%
91%
96%
Percentage of eligible population who have their cardiovascular disease (CVD) risk assessed completed in the last five years. See MHP.
• Māori
• Non-Māori
• Total
2 qn/t83%
90%
89%
90%
90%
90%
61%
74%
71%
78%
85%
80%
Percentage of eligible Maori men in the PHO aged 35-44 years who have had their cardiovascular risk assessed in the last five years.
2 qn/t New 90%
Eligible women (25-69) have a cervical cancer screen every three years. See MHP30
• Māori
• Non-Māori
• Total Population
1 qn/t 64%
83%
79%
80%
80%
80%
TBC 63%
78%
76%
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Module Three: Statement of Performance Expectations
ANNUAL PLAN 2016/17
Outputs Output Class
Measure Type Baseline Target
2016/17
National/Regional Average
Midland National
Eligible women (50-69) have a breast screen examination every three years.31 See MHP
• Māori
• Non-Māori
• Total
1 qn/t59%
71%
69%
70%
70%
70%
TBC 65%
73%
73%
Focus area 2 - Diabetes Management (HbA1c)
Improve the proportion of patients with good or acceptable glycaemic control– PP20
2 qn/t 78% 85% TBC TBC
Focus area 5 – Stroke services
Percentage of potentially eligible stroke patients thrombolysed – PP20
3 qn/t New 6%
Focus area 5 – Stroke services
Percentage of Stroke patients admitted to a stroke unit or organised stroke service with demonstrated stroke pathway – PP20
3 qn/t 96% 80%
Focus area 5: Stroke Services
Percentage of patients admitted with acute stroke who are transferred to inpatient rehabilitation services are transferred within 7 days of acute admission.
3 Qn/t New 80%
31 Breast screening has been included as a measure to reflect the commitment indicated in the MHP. Annual Report 2014 indicator specified an eligible population of women aged 45 to 69 to align with national coverage. This measure was amended to the 50 to 69 eligible population in the Annual Plan 2015 to align with Breast Screen Aotearoa’s target.
126 MODULE THREE: STATEMENT OF PERFORMANCE EXPECTATIONS
3.3.3 People Maintain Functional Independence
Outputs Output Class
Measure Type Baseline Target
2016/17National Average
Maintain current percentage of population over 65 years who have accessed aged residential care (ARC) 4 qn 5.10% 5.03%
Percentage of the population 65+ years that access Home Based Support Services (HBSS)32 4 qn 11.08% <12.15%
Increase in occupancy rate for Residential Respite Bed Days33 4 qn 73% 82%
Increased number of dementia specific day programme attendances for clients with dementia34 4 qn 3105 2692
Percentage of older people receiving long term home support who have had a comprehensive clinical assessment and a completed care plan in the last twelve months – PP1835
4 qn/t/ql 100% 100% 100%
3.3.4 Families and whānau are at the centre of their healthcare
Outputs Output Class
Measure Type Baseline Target
2016/17National Average
# of whānau ora referrals/ promotional activities undertaken 2 qn New 30
32 Lifelong supports for people under 65 years with a disability are funded by the Ministry of Health.
33 Residential respite care provides carers with rest opportunities, which enables them to maintain the functional independence of the person being cared for in their own home.
34 This measure is reported quarterly by providers within Performance Monitoring Returns for Day Programme Services.
35 This is a quality measure because older people have complex needs. By providing a comprehensive clinical assessment and a completed care plan, older people will have better outcomes in terms of treatment, and will be better able to access a range of coordinated services. These assessments are based on a robust international, clinically verified assessment tool (interRAI). Target set nationally.
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Module Three: Statement of Performance Expectations
ANNUAL PLAN 2016/17
3.4 Healthy Environments – Wai Ora
Healthy Environments – Wai Ora
All people live, learn, work and play in an environment that supports and
sustains a healthy life
Our population is enabled to self-manage
All people receive timely, seamless and appropriate care
Providing healthier homes
Connecting with agencies
to meet community
needs
Appropriate access to services
People receive prompt and appropriate acute and
arranged care
Services provided or funded by the BOPDHB contribute to the transfer of knowledge and skills to family/
whānau to enable self-management
3.4.1 Providing Healthier Homes
Outputs Output Class
Measure Type Baseline Target
2016/17National Average
A Bay of Plenty Healthy Housing Improvement Plan in place 1 Qn New
Number of governance group meetings attended for Healthy Families initiatives 1 Qn New
3.4.2 Connecting with Agencies to Meet Community Needs
Outputs Output Class
Measure Type Baseline Target
2016/17National Average
Number of governance group meetings held for co-designed multi-agency initiatives 1 Qn New
128 MODULE THREE: STATEMENT OF PERFORMANCE EXPECTATIONS
3.4.3 Appropriate Access to Services
Outputs Output Class
Measure Type Baseline Target
2016/17
Number of inpatient surgical discharges under elective initiative (includes all discharges regardless of whether they are discharged from surgical or medical specialty) - Total36
3 qn 9,388 10,612
Standardised Intervention Rates as per 10,000 of population – SI4
• Coronary Angiography
• Cardiac
• Percutaneous revascularisation
• Major joint replacement
• Cataract procedures
3 qn
30.28
6.70
10.51
25.78
30.29
34.7
6.5
12.5
21.0
27.0
ESPIs (Elective Services Performance Indicators)37 –
• ESPI 1 – timely processing of referrals in 15 calendar days or less
• ESPI 2 - Percentage of patients waiting longer than four months for their first specialist assessment
• ESPI 3 – patients waiting without a commitment to treatment
• ESPI 5 – patients given a commitment to treatment but not treated within four months
• ESPI 6 – patients in active review who have not received assessment within six months
• ESPI 8 – proportion of patients treated who were prioritised using a recognised tools and processes
3 qn/t/ql
100%
0%38
0%
0%
0%
100%
100%
0%
0%
0%
0%
100%
Did-not Attend (DNA) rate for outpatient services39 See also Māori Health plan
• Māori
• Non Māori
• Total Population
3 qn/ql 15.4%
4.0%
6.6%
5%
5%
5%
36 The Health Target - Improved access to elective surgery - reflects a national increase of 4,000 discharges per year.
37 ESPIs are seen as quality measures for elective services because underperformance against any of these indicators has the potential to impact negatively on patient outcomes. For ESPI3 and ESPI6, the target has been set lower than the baseline because we want to reduce the number of patients who are either waiting for a commitment to treat, or who have not received an assessment within six months.
38 This is a quality measure because clinical best practice suggests that timely assessment is likely to lead to better patient outcomes. The reason why the target is lower than the baseline is because we are aiming to have all FSAs undertaken within four months.
39 This is a quality measure because by reducing our DNA rate, we free up a lot of capacity for people who require treatment. The targets are lower than the baseline, because fewer DNAs means less resources are wasted. To improve our DNA rate for Māori, the BOPDHB has created a DNA Action Group. Actions include surveying patients as to the reasons for a DNA and actions that respond to those reasons so that the BOPDHB can lower the rate for Māori.
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Outputs Output Class
Measure Type Baseline Target
2016/17
Number of clients supported by specialist palliative care40 4 qn 800 711
Percentage of people supported by specialist palliative care, other than cancer or end stage renal failure41 4 qn/ql 29% 25%
Number of community pharmacy prescriptions 2 qn/ql 3,457,589 3,408,11842
Improved wait times for diagnostic services – accepted referrals receive their scan for - PP29
• Coronary Angiography (within 90 days)
• Diagnostic Colonoscopy (within six weeks)
• Surveillance Colonoscopy (within 84 days)
• Computing Tomography (CT) (within six weeks)
• Magnetic Response Imaging (MRI) (within six weeks)
2 qn/t
90%
38%
12%
82%
78%
95%
70%
70%
95%
85%
Total number of community referred radiology Relative Value Units (RVUs)43 2 qn 73,560 73,680
Total number of community laboratory tests 2 qn 1,325,30744 1,450,000
Non-urgent community laboratory tests are completed and communicated to practitioners within the relevant category timeframes:
Category 1: Within 24 hours
Category 2: Within 96 hours
Category 3: Within 72 hours
2 ql/t Work in progress
95%
100%
100%
Percentage of community laboratory tests completed:
Within 48 hours for routine tests; and
Within 3 hours for urgent tests;
from receipt of the specimen at the laboratory45
2 qn/t/ql100%
99%
90%
80%
40 Once our providers have changed to a new data system, we are hoping that we can access a broader range of data, including automating reports by ethnicity etc.
41 This is a quality measure because typically, most people who receive specialist palliative care have either cancer or end stage renal failure. By identifying the proportion of people who do not have either of these two conditions, we will also be broadening the scope of our service and ensuring greater equity of access.
42 This calculation is based on the current intent of the new community pharmacy service model with zero growth in total dispensing items. It is expected to have initial items growth between 2.5% and 5% with a significant reduction in repeats dispensing. As the service model is expected to change, the actual volume will vary from the target. Note this is also a quality measure, as by managing demand / volume to this level, it demonstrates effectiveness in implementation of the new pharmacy service model.
43 An individual operative / diagnostic / assessment according to the Royal Australian and New Zealand College of Radiologists.
44 Baseline is calculated on actual delivery in the community
45 This is a quality measure because timely laboratory tests can improve the likelihood of a positive health outcome.
130 MODULE THREE: STATEMENT OF PERFORMANCE EXPECTATIONS
Outputs Output Class
Measure Type Baseline Target
2016/17
Patient Experience Survey46 All qn/t/ql new 80%
Improving mental health services using transition (discharge) planning for child and youth - PP747
• Māori
• Total
3 qn/ql
N/a
66%
95%
95%
Average length of acute adult (18+ years) inpatient stay – KPI 8 (days) 48 3 qn/t 17 days 14-21 days
Rates of 7 day follow-up in the community post discharge - KPI 19 3 qn/t/ql 69% 90%
A referral of a young person (0-19 years) is seen by Alcohol and Other Drug health professional within 3 weeks of referral being received – PP8
3 qn/t 83% 80%
Percentage of people referred for non-urgent mental health or addiction services are seen within 3 weeks49
Mental Health (Provider Arm)
% people seen <3 weeks
0-19 yrs
20-64 yrs
Addictions (Provider Arm and NGO)
% people seen <3 weeks
0-19 yrs
20-64 yrs
2 qn/t/ql
86%
75%
83%
80%
80%
80%
80%
80%
Percentage of people referred for non-urgent mental health or addiction services are seen within 8 weeks
Mental Health (Provider Arm)
% people seen <8 weeks
0-19 yrs
20-64 yrs
Addictions (Provider Arm and NGO)
% people seen <8 weeks
0-19 yrs
20-64 yrs
2 qn/t/ql
98%
95%
96%
95%
95%
95%
95%
95%
46 This is a quality measure because the survey will measure the quality of our services from the patient’s perspective. It is aligned to the NZ Triple Aim and the HQSC QSM. Note that this work is currently being developed, so the precise scope of the survey has yet to be determined and, it is hoped, that we will be in a position to implement the survey regionally. For this reason, the scope of the survey will, in part, be determined in collaboration with our Midland colleagues.
47 This is a quality measure because relapse prevent plans are client-centred, and reflect their individual needs and contribute to a quality treatment. The same also applies for child clients.
48 The target of 14-21 days is a national target set as a result of the KPI project.
49 Annual Plan 2015 targets were set for 0-19 years only. Achievement is expected to match these levels for all age groups.
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Module Three: Statement of Performance Expectations
ANNUAL PLAN 2016/17
3.4.4 People receive prompt and appropriate acute and arranged care
Outputs Output Class
Measure Type Baseline Target
2016/17National Average
Percentage of patients admitted, discharged or transferred from an ED within six hours – Health Target
3 qn/t 93% 95% 95%
Focus area 3 – Acute coronary syndrome services
> 70% of high-risk patients will receive an angiogram within 3 days of admission. (‘Day of Admission’ being ‘Day 0’)– PP20
3 qn/t 77% 70%
Focus area 3 – Acute coronary syndrome services
>95% of patients presenting with ACS who undergo coronary angiography have completion of ANZACS QI ACS and Cath/PCI registry data collection within 30 days - PP20
3 qn/t New >95%
Standardised Elective Inpatient length of stay (LOS) reduced (days)– OS3 (i) 3 qn/t 3.20 1.55
Standardised Acute Inpatient length of stay (LOS) reduced (days)– OS3 (ii) 3 qn/t TBC 2.58
Part A Faster Cancer Treatment – 62-day indicator - proportion of patients with a confirmed diagnosis of cancer who receive their first cancer treatment (or other management) within 62 days of decision-to-treat – see Health Target
3 qn/t 66% 90% 68%
Part B Faster Cancer Treatment – – 31 day indicator – proportion of patients who require radiotherapy and chemotherapy and are ready for treatment, wait less than four weeks for their first treatment. < 10 % of the records submitted by the DHB are declined - PP30
3 qn/t 76% 100%
Percentage of patients reporting better understanding of their health journey (from Patient Health Survey and Quality Account) 4 qn New TBC
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3.4.5 Services provided or funded by the BOPDHB contribute to the transfer of knowledge and skills to family/whānau to enable self-management
Outputs Output Class
Measure Type Baseline Target
2015/16National Average
Number of registered users of the client health information portal (CHIP) 2 Qn New
Percentage of long-term conditions clients reporting an improved quality of life50 4 Qn/ql New
50 This measure will be derived from quarterly Performance Monitoring Returns submitted by providers. A proxy measure will be “% diabetes clients who report greater self-management and an improved health status”.
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Module Four: Financial Performance
ANNUAL PLAN 2016/17
4.1 Financial PerformanceThe BOPDHB has displayed a strong commitment to operating within its budget whilst delivering its operational commitments, the Government’s expectations and the Board’s priorities.
Living within our means
A fundamental requirement of the BOPDHB is to live within its means. This is a key commitment and the BOPDHB has a strong record of financial delivery whilst remaining focussed on good patient outcomes. The financial pressure exerted from population growth and change in population mix as well as unprecedented demand on health services has been particularly intense during 2014/15 and 2015/16. This has exerted considerable pressure on the BOPDHB to achieve its financial objectives which the DHB has been responding to.
2016/17 will bring new challenges which the DHB is in good shape to face building on that work.
The BOPDHB is committed to meeting this challenge and is submitting a surplus budget for the three year period 1 July 2016 to 30 June 2019. A significant risk to achieving this position is the demand and cost pressures from population growth, an increase in our vulnerable population and an ageing population mentioned above. The BOPDHB is responding to this by looking at different models of care to reduce hospitalisation and shift more care to community and primary care settings, working with other local and central government partners, and looking at ways to increase efficiency. Other risks and challenges to overcome are outlined through this section of the Annual Plan.
Regional and National Collaboration
An important expectation of DHBs is that we work together and collaborate both nationally and with our regional neighbours.
Regionally we continue with the implementation of the Regional Services Plan (RSP). Its outcomes are fully reflected in this plan. Many Information Technology (IT) projects are being delivered as regional projects under the guidance from the National Health IT Board (NHITB).
New Zealand Health Partnerships Limited (NZ HPL) was set up to help DHBs find ways of saving money through more efficient back office functions. NZ HPL has continued with the four Business Cases to the sector, originally devised by Health Benefits Limited and the DHB remains committed to implementation.
Detailed planning information is still under construction for these important national projects and estimates have been included for their delivery in 2016/17.
Module Four: Financial Performance
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4.1.1 Financial Performance Summary
The BOPDHB is committed to living within its means by delivering a surplus over the next three years.
PROSPECTIVE STATEMENT OF FINANCIAL PERFORMANCE (COMPREHENSIVE INCOME) FOR THE THREE YEARS ENDED 30 JUNE 2017, 2018 AND 2019
Consolidated Statement of Comprehensive Income
2014/15$M
Actual
2015/16$M
Forecast
2016/17$M
Plan
2017/18$M
Plan
2018/19$M
Plan
Revenue
Ministry of Health Revenue 663.9 686.2 714.7 746.5 778.3
Other Government Revenue 23.8 21.9 23.7 24.7 25.9
Finance Income
Other Revenue 9.7 8.3 7.8 8.2 8.5
697.4 716.4 746.2 779.4 812.7
Expenditure
Employee Costs 222.3 227.1 237.4 247.1 257.7
Outsourced Costs 30.0 29.6 27.5 29.2 32.0
Clinical Supplies 51.6 53.9 54.1 56.4 58.8
Infrastructure and Non Clinical 31.1 33.1 35.5 38.3 41.3
Payments to Non DHB Providers 330.0 335.5 352.1 367.9 383.5
Interest 7.0 6.5 6.1 6.1 6.1
Depreciation and Amortisation 19.8 20.1 21.1 22.0 21.4
Capital Charge 6.6 9.2 9.3 9.3 9.3
Total Expenditure 698.4 715.0 743.1 776.3 810.1
Share of Profit of Associates 0 0 0 0 0
Net Surplus/(Deficit) (1.0) 1.4 3.1 3.1 2.6
Other Comprehensive Income
Revaluation of Land and Building 33.7 0 0 0 0
Total Comprehensive Income/(Deficit) 32.7 1.4 3.1 3.1 2.6
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ANNUAL PLAN 2016/17
Financial Performance by Division and Output Class
The BOPDHB operates through three divisions for the purposes of reporting on its Annual Plan to the Ministry of Health.
Funding
The BOPDHB receives, within the Funding division, a Crown appropriation for the purchase of health and disability services. This funding revenue is used to purchase services from the Non-Government Organisation (NGO) sector and the DHB itself.
Governance and Funder Administration
Governance and Funder Administration is the division that includes the Board and governance costs of the BOPDHB along with the costs of administrating the ‘Funds’ output class by the Planning and Funding division.
Provider Arm
This division includes the health and disability services directly provided by the BOPDHB in the two hospitals under its control and various community services along with the necessary support functions.
PROSPECTIVE FINANCIAL PERFORMANCE BY ANNUAL PLAN DIVISION FOR THE THREE YEARS ENDED 30 JUNE 2017, 2018 AND 2019
$m Actual 2015
Estimate 2016 2017 2018 2019
Provider Arm 3.4 8.3 7.1 7.7 8.7
Gov. & Funder Admin (0.4) (2.7) (2.4) (2.7) (2.8)
Funds (2.0) (7.0) (7.8) (8.1) (8.5)
1.0 (1.4) (3.1) (3.1) (2.6)
National prices, as calculated and advised by the Ministry of Health, have been used to generate the Production Schedule between Planning and Funding and the Provider Arm.
For the purposes of the Statement of Intent, the BOPDHB operates the following output classes:
• prevention
• early detection and management
• Intensive assessment and treatment services
• rehabilitation and support.
These output classes are defined in Module 3 of this Plan.
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PROSPECTIVE FINANCIAL PERFORMANCE BY STATEMENT OF INTENT OUTPUT CLASS FOR THE THREE YEARS ENDED 30 JUNE 2017, 2018 AND 2019
Prospective Summary of Revenues and Expenses by Output Class2016/17
$MPlan
2017/18$M
Plan
2018/19$M
Plan
Early Detection
Total Revenue 190.9 199.4 207.9
Total Expenditure 190.1 198.6 207.3
Net Surplus / (Deficit) 0.8 0.8 0.6
Rehabilitation & Support
Total Revenue 114.1 119.2 124.3
Total Expenditure 113.7 118.7 123.9
Net Surplus / (Deficit) 0.4 0.5 0.4
Prevention
Total Revenue 15.0 15.7 16.4
Total Expenditure 14.9 15.6 16.3
Net Surplus / (Deficit) 0.1 0.1 0.1
Intensive Assessment & Treatment
Total Revenue 426.2 445.1 464.1
Total Expenditure 424.4 443.4 462.6
Net Surplus / (Deficit) 1.8 1.7 1.5
Consolidated Surplus/(Deficit) 3.1 3.1 2.6
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ANNUAL PLAN 2016/17
Financial Assumptions
The BOPDHB has made a number of significant assumptions in arriving at its Prospective Financial Performance Statements as summarised in the following table.
The following further assumptions have been made by the BOPDHB:
Assumption 2017 2018 2019
Revenue increase $33.2m $33.2m $33.2m
Staff Costs (average movement) 1.500% 1.500% 1.500%
Interest Rate - Crown 4.010% 4.010% 4.010%
• The cap on Management and Administration Full Time Equivalents has been reflected in the forecasts
• Cost challenges, contract changes and exits, and service changes developed across the range of DHB funded and provided services are achieved and delivered
• Further assumptions have been made anticipating successful mitigation of the risks in the section following, and introductory remarks to this Module
Significant Financial Risks and Cost Pressures
All DHBs face pressure to meet additional expenditure which must be managed within allocated funding.
The following Financial Risks and Cost Pressures exist within the budgets outlined in this section.
Crown Revenue
The BOPDHB will continue to operate within the long term revenue provided by Government.
Risk Mitigation
Outer year forecast revenue may change as a result of government policy, new initiatives and other factors.
Estimates of future revenue have been based on information supplied from the Ministry of Health. Level of service to be provided for that funding is not specifically known in the outer year forecasts.
Increases in Government revenue fail to adequately compensate for the population growth of the Bay of Plenty and step increases in costs.
Revenue is allocated using a Population Based Funding approach and this is updated as census information becomes available. Adjustments are generally made over a 2-3 year period but are not included in the Ministry of Health’s demographic adjuster estimates until they occur. The delay in conducting the census has heightened this risk for BOPDHB as our population increase is usually at a rate higher than the New Zealand average; therefore our ability to mitigate the impact of any shortfall is limited to increasing efficiency.
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Risk Mitigation
Increases in Government revenue fails to adequately compensate for the costs and service pressures and significant increase in vulnerable populations faced by the DHB Funder and Provider Arm services.
BOPDHB is experiencing significant increases in demand for all health services across the health system well in advance of what was anticipated e.g. 13% increase in ED volumes year on year, significant increases in Home and Community Support Services costs due to increasing complexity of care.
Revenue is allocated using a Population Based Funding approach and this is updated as census information becomes available. This does not necessarily keep pace with current population changes and trends.
BOPDHB is looking at different models of care to reduce hospitalisation and shift more care to community and primary care settings. We are also working with other partners such as Councils and MSD to respond to the increasing needs of vulnerable populations.
Non achievement of the expected $3.1m surplus position due to risks associated with acute demand pressure in the Provider Arm, growth in IDFs, demand and cost pressure across all aged care services and containment of the growth in pharmaceuticals.
Wherever possible, services are purchased on a capitated, risk share or fixed basis to reduce the DHB’s exposure to unexpected increases in demand driven volumes.
Unable to realise reserve funds for future years to support DHB capital investment in the medium term / or provide for organisational operational contingency / or for strategic investment to progress an integrated systems approach.
Delivery of expected efficiency gains from changes in models of care, managing acute demand across the health system and looking for new ways to respond to demand pressures i.e. responsive community based care, robust forecasting, service improvement initiatives to reduce duplication and improve efficiency across health services.
Other Revenue
Other revenue is earned from a variety of sources and is expected to continue to grow at a rate approximately equal to inflation:
Risk Mitigation
The BOPDHB has no long term undertakings for much of this revenue.
The revenue has multiple sources and the risk of significant change is minimised although it is clear that pressure on funding for other Government agencies such as ACC impacts BOPDHB.
Net Inter-District Flows (IDFs)
All DHBs have some instances where people who are resident within their district receive services in other districts.
The BOPDHB has significant outflows throughout the year to Auckland City Hospital, Auckland City Children’s Hospital and Waikato Hospital for tertiary services and some upper level secondary services. Outflows also occur to Lakes DHB for some persons resident in the Murupara/Urewera areas who may access services at Rotorua Hospital rather than travelling to Tauranga or Whakatane hospitals. A similar inflow occurs to Tauranga Hospital for people residing in the Waihi area (which is within the Waikato DHB region). The BOPDHB’s major inflow is through holiday makers over the Christmas and New Year period in particular.
The management of IDFs has been a significant cost pressure for BOPDHB in recent financial years and successfully ensuring that only appropriate IDF flows are incurred will be key to achieving the budgeted 2016/17 and following years’ financial position.
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Risk Mitigation
New or additional inter-district flows are identified by other DHBs.
There is an established national process for identification and wash-up of IDFs.
Some DHBs provide services that are not prioritised for purchase by the BOPDHB.
Where possible efforts are made to minimise outflows to other DHBs and access criteria are agreed.
Other DHBs may no longer be able to deliver IDF volumes to Bay of Plenty residents due to change in their services or population/volume growth.
There is an established national process for changes to IDFs.
Payments to Providers
Payments are made to health and disability service providers in both the Non-Government Organisation (NGO) sector and the BOPDHB’s own Provider Arm.
The BOPDHB allocates funding received through a Crown appropriation and uses a robust process to prioritise funding to ensure the greatest benefit in meeting health needs. Contracts placed are evaluated on a regular basis to ensure value for money and specified outcomes are achieved.
Expenditure on health and disability services within the district is expected to grow in line with long-term revenue growth. The BOPDHB is committed to not expending more funding than it is allocated.
Risk Mitigation
Impacts of new government initiatives such as improving outcomes for specific population groups such as child and youth, Maori, vulnerable populations or mental health services may result in new services being purchased at additional cost.
The BOPDHB would expect either to receive additional revenue to meet the additional costs associated with particular government initiatives introduced outside the DHB’s prioritisation process or will be required to substitute for existing services.
Delivery of a $3.1m surplus in the 2016/17 financial year assumes that a number of initiatives are delivered which result in service changes and, in some cases, exits. Failure to deliver these will impact on the financial result.
Close liaison with the Ministry of Health and other stakeholders through the service change process.
Many health and disability services are demand driven and unmanaged increases in volumes result in increased costs.
Wherever possible, services are purchased on a capitated, risk share or fixed basis to reduce the DHB’s exposure to unexpected increases in demand driven volumes.
Employment Costs
The largest single cost for the BOPDHB, either directly through its own Provider Arm or indirectly through the Non-Government Organisation sector, is employee costs.
The BOPDHB is expected to directly employ 2,517 full time equivalents during the year ended 30 June 2017.
Many employee groups are on regional or national Multi-Employer Collective Agreements (MECA) with the consequence that bargaining is conducted in a larger arena than just the DHB.
Risk Mitigation
Employee expectations may exceed affordable parameters.
BOPDHB works to clearly explain the funding available to it for pay increases and the cost pressure it faces.
The move to national and regional MECA have made local management of cost growth difficult.
BOPDHB works to clearly explain to all parties the funding available to the DHB for pay increases. Bargaining is carried out within the Health Sector’s ‘good faith’ process. Some agreements are on a partnership basis.
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Operating Costs
The BOPDHB operating costs are broken into three classifications:
Outsourced costs Costs related to parts of the services that have been outsourced or subcontracted to third parties.
Clinical costs Costs directly related to the provision of the health and disability services provided by the BOPDHB, including pharmaceuticals and consumables.
Infrastructure Costs Costs indirectly related to the provision of health and disability services by the BOPDHB, including transport, hotel services, interest, depreciation and capital charge costs.
Each classification has different imperatives around cost growth but as an average increases are expected to remain within the long term revenue growth.
Risk Mitigation
Cost growth expectations remain high particularly for clinical supplies.
National provider and supplier contracts (including NZ Blood and Pharmac) are often negotiated on a national level.
A significant proportion of purchases are influenced, directly or indirectly, by movements in the exchange rate, the majority in relation to the United States Dollar. The current relative strength of the New Zealand dollar could deteriorate.
Purchasing is in New Zealand Dollars wherever possible.
Longer term contracts are used to help minimise short-term fluctuations in price.
For significant items, purchased in a foreign currency, foreign exchange hedging is considered and utilised where appropriate.
Fuel prices can have a significant impact on the running costs of around 250 vehicles.
BOPDHB has limited ability to control the direct impact of a fuel price increase. The DHB does encourage efficient use of vehicles including carpooling. Fuel price is negotiated through a multi-agency contract.
Interest rate increases. BOPDHB manages interest rate risk through the use of interest rate hedging and fixed interest mechanisms if appropriate.
The capital charge rate may change. No change is expected in the current year. The DHB would expect revenue to be adjusted accordingly to neutralise any change in rate.
The BOPDHB will continue to participate in national and regional purchasing actions and projects as a key mechanism to drive down costs. There remains a risk however that projects are either not delivered on time or with the expected savings, which will impact BOPDHB’s costs. A further pressure on BOPDHB is funding the changes, which is a cost on top of business as usual, until benefits are delivered.
A number of efficiency adjustors have been incorporated into cost planning for the DHB, for example, we have assumed a further improvement in patient length of stay over the last financial year. Failure to deliver on the projects, which must provide that improvement, will cause cost overruns.
Prospective Cashflows
Operating cashflows remain materially cumulatively positive throughout the forecast period.
The operating cashflow surplus along with additional borrowings, if necessary, will be utilised for capital investment.
Active cash management uses excess cash balances ahead of borrowing or equity injections to delay and reduce the level of borrowing or equity injections through a national cash pooling arrangement.
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ANNUAL PLAN 2016/17
PROSPECTIVE STATEMENT OF CASHFLOWS FOR THE THREE YEARS ENDED 30 JUNE 2017, 2018 AND 2019
$m Actual 2015
Estimate 2016 2017 2018 2019
Operating 16.5 26.7 30.0 30.5 29.4
Investing (19.3) (19.2) (19.0) (22.8) (18.1)
Financing 1.7 (6.5) (6.1) (6.1) (6.1)
Total Net Cashflow (1.1) 1.0 4.9 1.6 5.2
4.2 Prospective Statement of Financial PositionThe BOPDHB remains in a strong financial position, necessary to service the current and upcoming levels of borrowing required for redevelopments.
The Statement of Financial Position reflects the increased investment in the building infrastructure of the DHB which is partially supported by increased borrowing and operating cashflow.
PROSPECTIVE STATEMENT OF FINANCIAL POSITION AS AT 30 JUNE 2017, 2018 AND 2019
$m Actual 2015
Estimate 2016 2017 2018 2019
Current Assets 45.7 43.2 48.5 50.4 55.9
Current Liabilities 92.3 69.4 70.5 71.6 72.7
Working Capital (46.6) (26.2) (22.0) (21.2) (16.8)
Term Assets 299.2 299.7 298.6 300.9 299.1
Term Liabilities 133.5 153.0 153.0 153.0 153.0
Equity 119.1 120.5 123.6 126.7 129.3
Equity and Long-Term Debt Facilities
The BOPDHB relies on a mix of debt and equity to fund assets utilised in the delivery of health services.
Government policy requires the BOPDHB to source all long-term debt and equity from the Crown through the Ministry of Health. The Ministry of Health facilities are secured by a negative pledge.
The BOPDHB is a party to the DHB Treasury Services Agreement between Health Benefits Limited (HBL) and the participating DHBs. This agreement enables HBL to sweep DHB bank accounts and invest surplus funds on their behalf.
The DHB Treasury Services Agreement provides for individual DHBs to have a credit facility with HBL, which will incur interest at on-call interest rates received by HBL plus an administrative margin. The maximum credit facility that is available to any DHB is the value of one month’s Provider Arm funding, less net Inter-District In-Flows, plus GST.
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As at 31 January 2016, the BOPDHB had the following borrowings:
Westpac $nil
Ministry Of Health $152.2 million
Project LEO (redevelopment of Tauranga Hospital) and Project WAKA (redevelopment of Whakatane Hospital) required increased levels of borrowings and equity support.
BOPDHB remains committed to minimising its reliance on additional borrowings or equity support.
Increased interest costs and capital charge costs from additional borrowings and equity support are to be affordable and must be met from within the operational budget of the BOPDHB.
PROSPECTIVE ESTIMATES OF DEBT AND EQUITY AS AT 30 JUNE 2017, 2018 AND 2019
$m Actual 2015
Estimate 2016 2017 2018 2019
Long-term Debt 132.7 152.2 152.2 152.2 152.2
Equity from the Crown 119.1 120.5 123.6 126.7 129.3
Current & Long-term debt drawn 8.5 0.0 0.0 0.0 0.0
Current & Long-term debt repaid 0.0 0.0 0.0 0.0 0.0
Net Equity injections 0.0 0.0 0.0 0.0 0.0
All debt is unsecured.
4.3 Asset ManagementThe BOPDHB maintains a long term Asset Management Plan, which delivers a strategic approach to asset maintenance, replacement and investment. The plan was refreshed in 2014/15. The plan reflects the joint approach taken by all DHBs.
The plan itself utilises the framework identified as most appropriate by a joint DHB workgroup and was based on the International Infrastructure Management Manual.
Currently the Board has allocated funding for investment in normal asset replacement and some new assets.
Project LEO, the Tauranga Campus Redevelopment Project, is outside the scope of the normal capital investment and has been funded by a combination of debt, equity and operating cashflows, including cashflows generated from efficiency and effectiveness projects as part of the process reengineering.
Project WAKA, the Whakatane Campus redevelopment was funded utilising debt and operating cashflows.
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ANNUAL PLAN 2016/17
$m Actual 2015
Estimate 2016 2017 2018 2019
Annual Depreciation 19.8 20.1 21.1 22.0 21.4
Strategic 5.4 12.2 10.3 13.7 8.6
Regular Capital Expenditure 15.7 8.3 10.0 10.5 11.0
Total Capital Expenditure 21.1 20.5 20.3 24.2 19.6
Capital Expenditure Business Cases
The BOPDHB understands that approval of this Plan is not approval of any specific capital business case. Some business cases will still be subject to a separate approval process that includes Ministry of Health, National Health Board and Treasury officials prior to a recommendation being made to the Minister of Health.
The Board also requires management to obtain final approval in accordance with delegations prior to purchase or construction commencing.
Alternate Funding
As business cases are finalised for presentation to the Board or Ministry, managers will review the most appropriate financing option currently available for the particular item. This may result in items being acquired via donation or leasing options and therefore not being purchased via the capital expenditure programme.
Strategic Capital Developments
Provision has been made in the fixed asset additions for the completion of any strategic capital projects.
Asset Disposals
The BOPDHB actively reviews assets to ensure that it has no surplus assets. No significant assets are scheduled for disposal during the plan period as a result of being surplus. Some minor asset disposals will occur as part of the regular capital replacement programme.
Disposal of Land
The approval of the Minister of Health is required prior to the BOPDHB disposing of land. The disposal process is a protective mechanism governed by various legislation and policy requirements.
Revaluations
All Land and Buildings were fully revalued during the year ended 30 June 2015, the next such review being due as at 30 June 2018.
Procedure for Buying Shares
The approval of the Ministers of Health and Finance is required prior to the BOPDHB taking a shareholding interest in any entity.
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Significant Accounting Policies
The following accounting policies have been directly extracted from the BOPDHB Annual Report 2015. There have been no changes to accounting policies since that time and they therefore apply to the prospective financial statements in this Plan:
Reporting entity
Bay of Plenty District Health Board (DHB) is a District Health Board established by the New Zealand Public Health and Disability Act 2000. Bay of Plenty DHB is a crown entity in terms of the Crown Entities Act 2004, owned by the Crown and domiciled in New Zealand. Bay of Plenty DHB is a reporting entity for the purposes of the New Zealand Public Health and Disability Act 2000 (NZ PHD), the Financial Reporting Act 2013, the Public Finance Act 1989 and the Crown Entities Act 2004 (CEA).
Bay of Plenty DHB is a public sector, public benefit entity (PS PBE), as defined under External Reporting Board (XRB) Standard A1. PS PBEs are reporting entities whose primary objective is to provide goods or services for community or social benefit and where any equity has been provided with a view to supporting that primary objective rather than for a financial return to equity holders.
The financial statements of Bay of Plenty DHB for the year ended 30 June 2015 incorporate Bay of Plenty DHB and Bay of Plenty DHB’s interest in associates and joint ventures. Bay of Plenty DHB is required under the CEA to prepare consolidated financial statements in relation to the economic entity for each financial year.
Consolidated financial statements for the economic entity have not been prepared due to the small size of the controlled entities which means that the controlling entity and economic entity amounts are not materially different. The following are the Bay of Plenty DHB controlled entities which have not been consolidated in the financial statements:
Tauranga Community Health Trust (Inc.) and Whakatane Community Health Trust (Inc.) are charitable trusts which administer donations received which are tagged for specific use within the Bay of Plenty DHB. The Bay of Plenty DHB has no financial interest in either of these trusts. The trusts are controlled by the Bay of Plenty DHB in accordance with PS PBE IPSAS 6 as the Bay of Plenty DHB is able to appoint the majority of the Trustees of the Charitable Trusts. The objective for which the Charitable Trusts are established is entirely charitable.
Bay of Plenty DHB’s activities involve funding and delivering health and disability services and mental health services in a variety of ways to the community.
Statement of compliance
These financial statements, including the comparatives, have been prepared in accordance with Public Sector PBE Accounting Standards (PS PBE IPSAS) – Tier 1. These standards are based on International Public Sector Accounting Standards (IPSAS). Previously published financial statements have been prepared in accordance with New Zealand equivalents to International Financial Reporting Standards as appropriate for public benefit entities (NZ IFRS). The impact of moving from NZ IFRS to PS PBE IPSAS was not significant. This is due to a strong degree of convergence between the two suites of standards.
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Basis of preparation
The XRB issued PS PBE IPSAS that apply to the financial statements of PS PBEs for the financial years beginning on or after 1 July 2014. These financial statements have been prepared in accordance with Tier 1 PS PBE IPSAS.
The financial statements are presented in New Zealand Dollars (NZD), rounded to the nearest thousand. The financial statements are prepared on the historical cost basis except that land and buildings are stated at their fair value.
The following accounting policies have been applied consistently to all periods presented in these financial statements.
The preparation of financial statements in conformity with PS PBE IPSAS requires management to make judgements, estimates and assumptions that affect the application of policies and reported amounts of assets and liabilities, revenue and expenses. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results of which form the basis of making the judgements about carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates.
The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both current and future periods.
Judgements made by management in the application of PS PBE IPSAS that have significant effect on the financial statements and estimates with a significant risk of material adjustment in the next year are discussed in note 21.
Financial instruments
Non-derivative financial instruments
Non-derivative financial instruments comprise available for sale financial assets, instruments at fair value through the surplus or deficit, trade and other receivables, cash and cash equivalents, loans, other financial liabilities, and trade and other payables.
Non-derivative financial instruments are recognised initially at fair value plus, for instruments not at fair value through the surplus or deficit, any directly attributable transaction costs. Subsequent to initial recognition non-derivative financial instruments are measured as described below.
A financial instrument is recognised if the Bay of Plenty DHB becomes a party to the contractual provisions of the instrument. Financial assets are derecognised if the Bay of Plenty DHB’s contractual rights to the cash flows from the financial assets expire, or if the Bay of Plenty DHB transfers the financial asset to another party without retaining control or substantially all risks and rewards of the asset. Regular purchases and sales of financial assets are accounted for at trade date, i.e., the date that the Bay of Plenty DHB commits itself to purchase or sell the asset. Financial liabilities are derecognised if the Bay of Plenty DHB’s obligations specified in the contract expire or are discharged or cancelled.
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Cash and cash equivalents
Cash and cash equivalents comprise cash balances and call deposits with maturity of no more than three months from the date of acquisition. Bank overdrafts that are repayable on demand and form an integral part of the Bay of Plenty DHB’s cash management are included as a component of cash and cash equivalents for the purpose of the statement of cash flows.
Trade and other receivables
Trade and other receivables are initially recognised at historical cost and subsequently assessed for an allowance for doubtful debts (if any). The carrying value of trade and other receivables that are of a short term duration is a reasonable approximation of their fair values. Bad debts are written off during the period in which they are identified.
Trade and other payables
Trade and other payables are stated at historical cost.
Property, plant and equipment Classes of property, plant and equipment
The major classes of property, plant and equipment are as follows:
• freehold land
• freehold buildings
• plant and equipment
• leasehold improvements
• work in progress
Land and buildings are re-valued to fair value as determined by an independent registered valuer, with sufficient regularity to ensure the carrying amount is not materially different to fair value, and at least every three years. Any increase in value of a class of land and buildings is recognised directly to the property revaluation reserve unless it offsets a previous decrease in value recognised in the Surplus or deficit. Any decreases in value relating to a class of land and buildings are taken directly to the property revaluation reserve, to the extent that they reverse previous surpluses and are otherwise recognised as an expense in the surplus or deficit. Additions to property, plant and equipment between valuations are recorded at cost.
Where material parts of an item of property, plant and equipment have different useful lives, they are accounted for as separate components of property, plant and equipment.
Property, Plant and Equipment Vested from the Hospital and Health Service
Under section 95(3) of the NZ PHD, the assets of Pacific Health Limited (a hospital and health service company) vested in Bay of Plenty DHB on 1 January 2001. Accordingly, assets were transferred to Bay of Plenty DHB at their net book values as recorded in the books of the hospital and health service. In effecting this transfer, the Health Board has recognised the cost and accumulated depreciation amounts from the records of the hospital and health service. The vested assets will continue to be depreciated over their remaining useful lives.
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Disposal of Property, Plant and Equipment
Where an item of property, plant and equipment is disposed of, the gain or loss recognised in the surplus or deficit is calculated as the difference between the net sales price and the carrying amount of the asset.
On the sale or retirement of a re-valued property, the attributed revaluation surplus remaining in the property revaluation reserve is transferred directly to retained earnings. No transfer is made from the revaluation reserve to retained earnings except when an asset is derecognised.
Subsequent costs
Subsequent costs are added to the carrying amount of an item of property, plant and equipment when that cost is incurred if it is probable that the service potential or future economic benefits embodied within the new item will flow to Bay of Plenty DHB. All other costs are recognised in the surplus or deficit as an expense as incurred.
Depreciation
Depreciation is charged to the surplus or deficit using the straight line method. Land is not depreciated.
Depreciation is set at rates that will write off the cost or fair value of the assets, less their estimated residual values, over their useful lives. The estimated useful lives of major classes of assets and resulting rates are as follows:
Class of asset Estimated life Depreciation rate
Buildings 15 to 50 years 2 - 6.67%
Plant and equipment 5 to 10 years 10 - 20.0%
Vehicles 5 to 10 years 10 - 20.0%
Fixture and fittings 3 to 25 years 4 - 33.0%
The residual value and useful lives of assets is reassessed annually.
Freehold land and work in progress are not depreciated.
The total cost of a project is transferred to the appropriate class of asset on its completion and then depreciated.
Intangible assets
Intangibles
Intangible assets that are acquired by Bay of Plenty DHB are stated at cost less accumulated amortisation and impairment losses.
NZ Health Partnerships Limited (NZHPL) Finance Procurement Supply Chain rights (FPSC) is an intangible asset recognised at the cost of capital invested by the Bay of Plenty DHB in the FPSC programme being a national initiative undertaken by NZHPL to deliver sector wide benefits. This represents the DHB’s right to access, under a service level agreement, shared FPSC services
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provided using assets funded by DHB’s. NZHPL are the lead agency for this work, following a transition from Health Benefits Limited (HBL) on 15 June 2015.
The rights are considered to have an indefinite life as DHB’s have the ability and intention to review the service level agreement indefinitely and the fund established by HBL through the on-charging of depreciation on the FPSC assets to the DHB’s will be used to, and is sufficient to, maintain the FPSC assets standard of performance or service potential indefinitely.
As the FPSC rights are considered to have an indefinite life, the intangible asset is not amortised and will be tested for impairment annually.
Subsequent expenditure on intangible assets is capitalised only when it increases the service potential or future economic benefits embodied in the specific asset to which it relates.
Amortisation
Amortisation is charged to the surplus or deficit on a straight-line basis over the estimated useful lives of intangible assets unless such lives are indefinite. Intangible assets with an indefinite useful life are tested for impairment at each statement of financial position date. Intangible assets with a definite useful life are amortised from the date they are available for use. The estimated useful lives are as follows:
Type of asset Estimated life Amortisation rate
Software 2 to 3 years 33 - 50%
Inventories
Inventories are stated at the lower of cost and net realisable value. Net realisable value is the estimated selling price in the ordinary course of business, less the estimated costs of completion and selling expenses. Cost is based on weighted average cost.
Impairment
The carrying amounts of Bay of Plenty DHB’s assets are reviewed at each balance date to determine whether there is any indication of impairment. If any such indication exists, the assets’ recoverable amounts are estimated.
If the estimated recoverable amount of an asset is less than its carrying amount, the asset is written down to its estimated recoverable amount and an impairment loss is recognised in the surplus or deficit.
For intangible assets that have an indefinite useful life and intangible assets that are not yet available for use, the recoverable amount is estimated at each statement of financial position date and was estimated at the date of transition.
An impairment loss on property, plant and equipment re-valued on a class of asset basis is recognised directly against any revaluation reserve in respect of the same class of asset to the extent that the impairment loss does not exceed the amount in the revaluation reserve for the same class of asset.
Impairment losses on an individual basis are determined by an evaluation of the exposures on an instrument by instrument basis. All individual trade receivables that are considered significant are subject to this approach. For trade receivables which are not significant on an individual basis, collective impairment is assessed on a portfolio basis based on number of days overdue,
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and taking into account the historical loss experience in portfolios with a similar amount of days overdue.
Calculation of recoverable amount
Estimated recoverable amount of other assets is the greater of their fair value less costs to sell and value in use. Value in use is calculated differently depending on whether an asset generates cash or not. For an asset that does not generate largely independent cash inflows, the recoverable amount is determined for the cash-generating unit to which the asset belongs.
For non-cash generating assets that are not part of a cash generating unit, value in use is based on depreciated replacement cost (DRC). For cash generating assets value in use is determined by estimating future cash flows from the use and ultimate disposal of the asset and discounting these to their present value using a pre-tax discount rate that reflects current market rates and the risks specific to the asset.
Impairment gains and losses, for items of property, plant and equipment that are re-valued on a class of assets basis, are also recognised on a class basis.
Reversals of impairment
Impairment losses are reversed when there is a change in the estimates used to determine the recoverable amount.
An impairment loss is reversed through the surplus or deficit, unless the relevant asset is carried at a re-valued amount, in which case the reversal of the impairment loss is reversed through the relevant reserve.
All other impairment losses are reversed through the surplus or deficit.
An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount that would have been determined, net of depreciation or amortisation, if no impairment loss had been recognised.
Interest-bearing borrowings
Interest-bearing loans and borrowings are classified as other non-derivative financial instruments.
Interest-bearing borrowings are recognised initially at fair value less attributed transaction costs. Subsequent to initial recognition, interest-bearing borrowings are stated at amortised cost with any difference between cost and redemption value being recognised in the surplus or deficit over the period of the borrowings on an effective interest basis.
Employee Benefits
Defined contribution schemes
Employer contributions to KiwiSaver, the Government Superannuation Fund, and the State Sector Retirement Savings Scheme are accounted for as defined contribution plans and are recognised as an expense in the surplus or deficit during the period as they arise.
The Bay of Plenty DHB has no legal or constructive obligation to pay future benefits, the Crown guarantees these benefits, and as a result the plans are accounted for as a defined contribution plan.
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Long service leave, sabbatical leave and retirement gratuities
Bay of Plenty DHB’s net obligation in respect of long service leave, sabbatical leave and retirement gratuities is the amount of future benefit that employees have earned in return for their service in the current and prior periods. The obligation is calculated using the projected unit credit method and is discounted to its present value. The discount rate is the market yield on relevant New Zealand government bonds at the statement of financial position date.
Annual leave, sick leave and medical education leave
Annual leave, sick leave and medical education leave are short-term obligations and are calculated on an actual basis at the amount Bay of Plenty DHB expects to pay. Bay of Plenty DHB accrues the obligation for paid absences when the obligation both relates to employees’ past services and it accumulates.
Other Liabilities
Provisions
A provision is recognised when Bay of Plenty DHB has a present legal or constructive obligation as a result of a past event, and it is probable that an outflow of economic benefits will be required to settle the obligation. If the effect is material, provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market rates and, where appropriate, the risks specific to the liability.
Onerous contracts
A provision for onerous contracts is recognised when the expected benefits to be derived by Bay of Plenty DHB from a contract are lower than the unavoidable cost of meeting its obligations under the contract.
Income tax
Bay of Plenty DHB is a crown entity under the NZ PHD and is exempt from income tax under section CW38 of the Income Tax Act 2007.
Goods and services tax
All amounts are shown exclusive of Goods and Services Tax (GST), except for receivables and payables that are stated inclusive of GST. Where GST is irrecoverable as an input tax, it is recognised as part of the related asset or expense.
Revenue
Crown funding
The majority of revenue is provided through an appropriation in association with a Crown Funding Agreement. Revenue is recognised monthly in accordance with the Crown Funding Agreement payment schedule, which allocates the appropriation equally throughout the year.
ACC Contracted revenue
ACC contract revenue is recognised when eligible services are provided and any contract conditions have been fulfilled.
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Goods sold and services rendered
Revenue from goods sold is recognised when Bay of Plenty DHB has transferred to the buyer the significant risks and rewards of ownership of the goods and Bay of Plenty DHB does not retain either continuing managerial involvement to the degree usually associated with ownership nor effective control over the goods sold.
Revenue from services is recognised, to the proportion that a transaction is complete, when it is probable that the payment associated with the transaction will flow to Bay of Plenty DHB and that payment can be measured or estimated reliably, and to the extent that any obligations and all conditions have been satisfied by Bay of Plenty DHB.
Revenue relating to service contracts
Bay of Plenty DHB receives revenue for service contracts on an invoice or payment schedule basis. Bay of Plenty DHB is required to expend all monies appropriated within certain contracts during the year in which it is appropriated. Should this not be done, the contract may require repayment of the money or Bay of Plenty DHB, with the agreement of the Ministry of Health, may be required to expend it on specific services in subsequent years. The amount unexpended is recognised as a liability.
Financing Revenue
Interest received and receivable on funds invested are calculated using the effective interest rate method and are recognised in the surplus or deficit.
Inter-District Flow Revenue
Inter-District Flow revenue is received for activity undertaken by Bay of Plenty DHB for patients domiciled in other DHB regions. Receipts are based on an agreed level of production and are subject to wash-up rules if actual volumes are different to agreed volumes.
Expenses
Operating lease payments
Payments made under operating leases are recognised in the surplus or deficit a straight-line basis over the term of the lease. Lease incentives received are recognised in the surplus or deficit over the lease term as an integral part of the total lease expense.
Financing costs
Financing costs comprise interest paid and payable on borrowings calculated using the effective interest rate method, are recognised in the surplus or deficit.
The interest expense component of finance lease payments is recognised in the surplus or deficit using the effective interest rate method.
Standards, Amendments and Interpretations Effective in the Current Period
All mandatory Standards, Amendments and Interpretations have been adopted in the current year. None had a material impact on these financial statements, although minor disclosure changes are made to accommodate for PS PBE requirements. This has resulted in further componentisation of receivables and payables in the Statement of Financial Position and revenue in the notes to financial statements for the exchange and non-exchange portions of each reported item.
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New Standards Adopted
The External Reporting Board (XRB) has established a new Accounting Standards Framework based on a multi-sector, reporting tiers approach. The new accounting standards framework consists of two sets of accounting standards, one to be applied by entities with a for-profit objective and the other to be applied by public benefit entities (PBE’s). The Public Sector PBE standards (PS PBE IPSAS) are based largely on International Public Sector Accounting Standards (IPSAS), and apply from 1 July 2014. BOPDHB have adopted all PS PBE IPSAS and interpretations issued to date for the 30 June 2015 financial statements.
Comparatives
When presentation or classification of items in the financial statements is amended or accounting policies are changed voluntarily, comparative figures have been restated to ensure consistency with the current period unless it is impracticable to do so.
Statement of Performance Expectations by Output Class
The statement of performance expectations by output class, as reported in the statement of performance expectations, report the net cost of services for the outputs of Bay of Plenty DHB and are represented by the cost of providing the output less all the revenue that can be allocated to these activities.
Cost Allocation and Policy
Bay of Plenty DHB has arrived at the net cost of service for each significant activity using the cost allocation system outlined below.
Direct costs are charged directly to output classes. Direct costs are those costs directly attributable to an output class. Indirect costs are charged to output classes based on cost drivers and related activity and usage information. Indirect costs are those costs that cannot be identified in an economically feasible manner with a specific output class. The cost of internal services not directly charged to outputs is allocated as overheads using appropriate cost drivers such as actual usage, staff numbers and floor area.”
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4.4 Prospective Detailed Financial Statements
Consolidated Statement of Prospective Financial Performance
2014/15$M
Actual
2015/16$M
Forecast
2016/17$M
Plan
2017/18$M
Plan
2018/19$M
Plan
Revenue 697.4 716.4 746.2 779.4 812.7
Less operating expenditure
DHB Provider expenditure 328.5 337.1 347.7 364.0 382.5
External provider expenditure 330.0 335.5 352.1 367.9 383.5
Governance & Funding Administration 6.5 6.6 6.8 7.0 7.3
Taxation (may apply to subsidiaries and associates)
- - - - -
Total Operating Expenditure 665.0 679.2 706.6 738.9 773.3
Surplus/(Deficit) before Interest, Depreciation and Capital Charge
32.4 37.2 39.6 40.5 39.4
Interest 7.0 6.5 6.1 6.1 6.1
Depreciation 19.8 20.1 21.1 22.0 21.4
Capital Charge 6.6 9.2 9.3 9.3 9.3
NET SURPLUS/(DEFICIT) (1.0) 1.4 3.1 3.1 2.6
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Consolidated Statement of Prospective Financial Position
2014/15$M
Actual
2015/16$M
Forecast
2016/17$M
Plan
2017/18$M
Plan
2018/19$M
Plan
CROWN EQUITY 119.1 120.5 123.6 126.7 129.3
CURRENT ASSETS:
Bank balances, deposits and cash 20.0 21.0 25.9 27.5 32.7
Receivables 22.0 19.0 19.4 19.7 20.0
Properties intended for sale
Inventory 3.7 3.2 3.2 3.2 3.2
45.7 43.2 48.5 50.4 55.9
CURRENT LIABILITIES:
Payables and Accruals 92.3 69.4 70.5 71.6 72.7
Net Working Capital (46.6) (26.2) (22.0) (21.2) (16.8)
NON CURRENT ASSETS:
Fixed Assets 299.2 299.7 298.6 300.9 299.1
Investments
299.2 299.7 298.6 300.9 299.1
NON CURRENT LIABILITIES:
Borrowings & Provisions 133.5 153.0 153.0 153.0 153.0
NET ASSETS 119.1 120.5 123.6 126.7 129.3
Consolidated Statement of Prospective Movements in Equity
2014/15$M
Actual
2015/16$M
Forecast
2016/17$M
Plan
2017/18$M
Plan
2018/19$M
Plan
Crown equity at start of period 86.4 119.1 120.5 123.6 126.7
Surplus/(Deficit) for the period (1.0) 1.4 3.1 3.1 2.6
Contributions from Crown 0.0 0.0 0.0 0.0 0.0
Distributions to Crown -
Revaluation adjustments 33.7 0.0 0.0 0.0 0.0
Crown equity at end of period 119.1 120.5 123.6 126.7 129.3
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Consolidated Statement of Prospective Cash Flows
2014/15$M
Actual
2015/16$M
Forecast
2016/17$M
Plan
2017/18$M
Plan
2018/19$M
Plan
OPERATING CASHFLOWS
Cash inflows from operating activities 687.3 718.5 744.6 777.7 810.9
Cash outflows for operating activities 670.8 691.8 714.6 747.2 781.5
16.5 26.7 30.0 30.5 29.4
INVESTING CASHFLOWS
Cash inflows from investing activities 2.2 1.3 1.3 1.4 1.5
Cash outflows for investing activities 21.5 20.5 20.3 24.2 19.6
(19.3) (19.2) (19.0) (22.8) (18.1)
FINANCING CASHFLOWS
Cash inflows from financing activities 8.5 0.0 0.0 0.0 0.0
Cash outflows for financing activities 6.8 6.5 6.1 6.1 6.1
1.7 (6.5) (6.1) (6.1) (6.1)
Net increase/(decrease) in cash held (1.1) 1.0 4.9 1.6 5.2
Add opening cash balance 21.1 20.0 21.0 25.9 27.5
CLOSING CASH BALANCE 20.0 21.0 25.9 27.5 32.7
Made up from:
Balance Sheet Bank and Cash 20.0 21.0 25.9 27.5 32.7
Consolidated Statement of Prospective Commitments and Contingent Liabilities
2014/15$M
Actual
2015/16$M
Forecast
2016/17$M
Plan
2017/18$M
Plan
2018/19$M
Plan
COMMITMENTS
Capital commitments 1.9 1.9 1.5 1.5 1.5
Operating lease commitments 2.6 2.6 2.5 2.5 2.5
Other operating 60.7 61.0 61.0 61.0 61.0
TOTAL COMMITMENTS 65.2 65.5 65.0 65.0 65.0
CONTINGENT LIABILITIES - - - - -
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DHB Provider Statement of Prospective Financial Performance
2014/15$M
Actual
2015/16$M
Forecast
2016/17$M
Plan
2017/18$M
Plan
2018/19$M
Plan
REVENUE
Government Revenue 348.1 355.8 368.6 384.9 401.4
Other Revenue 9.7 8.0 7.8 8.2 8.5
357.8 363.8 376.4 393.1 409.9
EXPENSES
Personnel Costs 217.1 221.9 231.9 241.6 251.9
Outsourced Services 29.6 29.1 27.1 28.8 31.5
Clinical Supplies 56.4 58.8 59.5 61.6 63.7
Infrastructure and Non Clinical 58.1 62.3 65.0 68.8 71.5
361.2 372.1 383.5 400.8 418.6
SURPLUS/(DEFICIT) (3.4) (8.3) (7.1) (7.7) (8.7)
DHB Governance Statement of Prospective Financial Performance
2014/15$M
Actual
2015/16$M
Forecast
2016/17$M
Plan
2017/18$M
Plan
2018/19$M
Plan
REVENUE
Government Revenue 7.6 10.0 9.9 10.4 10.8
Other Revenue
7.6 10.0 9.9 10.4 10.8
EXPENSES
Personnel Costs 5.2 5.3 5.4 5.5 5.8
Outsourced Services 0.3 0.5 0.4 0.5 0.5
Clinical Supplies 0.1 0.1 0.1 0.1 0.1
Infrastructure and Non Clinical 1.6 1.4 1.6 1.6 1.6
7.2 7.3 7.5 7.7 8.0
SURPLUS/(DEFICIT) 0.4 2.7 2.4 2.7 2.8
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DHB Funds Statement of Prospective Financial Performance
2014/15$M
Actual
2015/16$M
Forecast
2016/17$M
Plan
2017/18$M
Plan
2018/19$M
Plan
REVENUE
Government Revenue 661.5 681.6 713.6 745.3 777.1
EXPENSES
Personal Health 483.5 492.9 519.7 542.8 565.9
Mental Health 60.1 62.6 63.0 65.8 68.6
Disability Support Services 101.7 102.3 105.6 110.3 115.0
Public Health 2.1 2.7 2.5 2.6 2.8
Maori Health 4.6 4.3 5.1 5.3 5.5
Governance & Administration 7.5 9.8 9.9 10.4 10.8
659.5 674.6 705.8 737.2 768.6
SURPLUS/(DEFICIT) 2.0 7.0 7.8 8.1 8.5
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Module Five: StewardshipTo deliver on the functions required as a DHB, the BOPDHB has a broad set of responsibilities and interacts with a diverse range of individuals and groups. To be as effective as possible, the BOPDHB must have capable leadership, an engaged workforce, a healthy organisational culture, sound relationships, robust and rigorous systems and the right infrastructure and assets. This module describes the resources necessary to provide the services of the BOPDHB.
5.1 Managing our BusinessThe BOPDHB operates in a changing environment. The levels of success achieved over the next few years will depend on our ability to adapt to this changing environment as we continue to improve the health of the BOPDHB population and reduce or eliminate health inequalities.
5.1.1 Our People
The central part of our capability is our people. Our ability to provide health and disability services now and into the future depends on having a workforce that is well matched to the health needs of the community and appropriately skilled and located.
As at 30 June 2015, our 3,201 strong full and part time workforce was made up of 80.6% female, with an average age of 47. 10% of the BOPDHB workforce identify as Māori.
For further statistics about the DHB workforce please refer to the BOPDHB Annual Report 2015 at http://www.bopdhb.govt.nz/media-publications/a-z-publications.
5.1.2 Organisational Performance Management
The BOPDHB’s performance is assessed on both non-financial and financial measures. The table in section 5.4.3 of this module provides an overview of the external reporting we produce which incorporates a significant amount of performance reporting. Our planned performance as a planner, funder and provider of health services is outlined in this plan and our service plans.
5.1.2.1 Non-financial Performance Reporting
Non-financial performance relates to volume and performance expectations for health service provision by Tauranga and Whakatane Hospitals, PHOs and the NGOs funded by the BOPDHB. This performance is monitored regularly.
As a funder, the BOPDHB monitors its agreements with providers through regular performance reports and data analysis. It also monitors the quality of services provided through reporting of adverse incidents, routine audits, service reviews and issue-based audits.
The BOPDHB reports quarterly to the Minister of Health on the indicators in the DHB Non-Financial Monitoring Framework and regularly feeds into benchmarking and quality programmes to compare our performance with other providers.
We report to our Board on performance against the Annual Plan at six-monthly and 12-monthly intervals. These reports are part of the Board meeting agenda and are made available to the public on the DHB website.
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5.1.2.2 Financial Performance Reporting
As part of the annual planning process, the BOPDHB submits a set of financial templates to the Ministry of Health. These templates inform the tables and narrative presented in Module 4. We report on our financial performance monthly to our Board and the Ministry of Health. This report includes commentary and financials as well as actions planned to improve financial performance.
As part of our financial reporting we include full time equivalent (FTE) reporting. This covers areas like:
• Accrued FTE
• Management/Administration FTE Cap
• Clinical FTE
• Out-sourced Services FTE.
The BOPDHB uses financial performance information to identify issues and inform decision-making to improve performance.
5.1.3 Funding and Financial Management
We have an objective of strong financial performance and plan to manage and balance our financial position and to minimise cyclical deficits. The following table sets out our key financial indicators:
2014/15$M
ACTUAL
2015/16 $m
PLANNED
2016/17 $m
PLANNED
2017/18 $m
PLANNED
2018/19 $m
PLANNED
Revenue (after adjustments) 697.4 716.4 746.2 779.4 812.7
Net Surplus/(Deficit) (1.0) 1.4 3.1 3.1 2.6
Total Fixed Assets 299.2 299.7 298.6 300.9 299.1
Net Assets 119.1 120.5 123.6 126.7 129.3
Term Borrowings and Provisions
133.5 153.0 153.0 153.0 153.0
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5.1.4 National Health Sector Entities
The BOPDHB is expected to align its planning with the planning intentions of key national agencies. These national agencies have initiatives that will impact on our DHB. The national agencies are:
1. Health Shared Services
2. National Health Information Technology Board (NHITB)
3. Health Quality and Safety Commission
4. PHARMAC
5. Health Workforce New Zealand
6. New Zealand Health Partnerships Limited (and their suppliers).
Further information and actions that the BOPDHB are supporting in relation to these agencies are set out in section 2B.1.7.1 and Module 5.
5.1.5 Risk Management
The BOPDHB risk management process identifies and manages risk to ensure quality care is provided for patients, a safe environment is maintained and resources are available to achieve organisational objectives.
In 2016 we will implement Datix which is an electronic Integrated Quality and Risk Management system used across the five Midland DHBs. The risk module is used to identify, report and monitor risks. The system is accessible to employees at all times for ease of reporting and assists with creating risk reports and the BOPDHB Risk Register for the organisation.
Risk reports are generated monthly for the Performance and Environment Committee and the Audit, Finance and Risk Committee (AFRM), a sub-committee of the Board responsible for reviewing risks to the organisation. A full summary of graded organisational risks are viewed by the Board quarterly.
Sector Services also provide a range of routine and special audits on behalf of the BOPDHB with response to primary care services and Fee for Service Agreements (including pharmacy, dental, home based support services and aged care).
The risk management system is internally audited annually to ensure compliance with the Standard ISO AS/NZS 31000:2009 Risk Management Principles and Guidelines.
The types of risk the BOPDHB manages are:
• Strategic risks relating to the governance, funding and strategic direction of the DHB. These risks can be affected by external influences such as budget changes from the Ministry of Health.
• Operational risks relating to the functions within the DHB and can include Property Management, Information Management, Business Continuity Planning and Project and Change Management.
• Clinical risks relating to the delivery of patient care.
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5.1.6 Performance and Management of Assets
The BOPDHB’s asset management plan financials show the full picture of the capital intentions planned in response to identified service needs and planned configuration of services. The BOPDHB has a robust asset management plan and process in place to ensure timely and appropriate management of:
• Regular capital expenditure – the replacement of clinical and non-clinical equipment, information technology, and existing building services; and
• Strategic capital expenditure - other large-scale building, information technology and clinical development plans.
In addition, the asset management plan process includes an ongoing review of the affordability to the BOPDHB of the capital developments set out in the plan. Over the next three years the proposed capital expenditure and funding is summarised as follows:
2015/16Actual($M)
2016/17Plan($M)
2017/18Plan($M)
Capital Expenditure:
Regular Capital Expenditure 8.3 10.0 10.5
Strategic Capital Expenditure 12.2 10.3 13.7
Total Capital Expenditure 20.5 20.3 24.2
Funded by:
Internal (depreciation and free cashflow) 20.5 20.3 24.2
External (MoH Loans)
Total Financing 20.5 20.3 24.2
5.1.7 Quality Assurance and Improvement
The BOPDHB has a number of different initiatives for ensuring it provides quality outcomes and services. These initiatives are briefly described below.
Health Excellence
The BOPDHB sets strategic priorities by determining what matters to people, family, whānau and our healthcare workforce and leading by example to build and improve a connected healthcare system. The internationally recognised Health Care Criteria for Performance Excellence underpins everything we do and shows our commitment to Health Excellence as we work towards achieving the intentions of the New Zealand Triple Aim for quality improvement and the IHS. Quality assurance is monitored against compliance with the Health and Disability Sector Standards NZS 8134:2008 through the MoH certification process. This includes the code of rights and the Privacy Act.
Quality and Safety Markers (QSMs)
The BOPDHB aligns its patient safety programme with the Health Quality and Safety Commission’s (HQSC) work programmes. In doing this we work collaboratively with the other Midland DHBs to share resources and ideas to improve and meet the targets for QSMs. We report on this regularly to the Ministry of Health.
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Quality Account
The BOPDHB Quality Account tells the story of our commitment to continuous evidence based quality improvement. It is prepared annually for our stakeholders and community using guidelines issued by the Health Quality Safety Commission (HQSC) and community feedback.
Patient Experience
The voice of the customer is important to us for ongoing service improvement. We send out a national patient experience survey fortnightly which provides valuable feedback at a ward level. This data is analysed and reported to the Board and the Ministry with recommendations for areas needing improvement.
5.2 Building CapabilityThe BOPDHB will continue to work towards supporting and building the capability of the Bay of Plenty health system as outlined in the IHS. Many of the initiatives are being progressed through collaboration and co-operative developments between the BOPDHB, the community, and include patients, family and whānau. The BOPDHB is working towards becoming a boundary-less organisation as we look to other sectors to help address complex problems involving the social determinants of health, and improving the capability of family/whānau, through health literacy, to self-manage their health and well-being.
The BOPDHB works through its established formal alliances, including the Bay of Plenty Alliance Leadership Team and the Child and Youth Strategic Alliance to progress its work programme.
5.2.1 Information Communications Technology
The BOPDHB’s goal of supportive ICT capabilities to advance integrated healthcare aligns with the national and regional strategic directions as outlined in the Ministry of Health’s National Health IT Programme (NIP) and the Midland Region Information Services Plan (MRISP).
Delivery on the national and regional priorities requires BOPDHB to transition from the existing “owner / operator” model of localised ICT delivery to one of consuming nationally and regionally delivered ICT services supported by local capability.
The BOPDHB will use the national ICT service delivery solutions available via NZ Health Partnerships Limited workstreams and the Department of Internal Affairs All of Government initiatives (aimed at improving performance of, and public confidence in, Government services) as set out in the table below.
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National Priority Initiatives BOPDHB’s 2016/17 Intentions
Clinical Workstation Being addressed via Regional Clinical Workstation initiative - Refer comments below.
Clinical Data Repository Being addressed via Regional Clinical Workstation initiative - Refer comments below.
Self-Care Portal BOPDHB to continue working with PHO and GP practices to expand adoption and implementation of patient portals in 2016/17.
eMedicines Reconciliation Being addressed via the Regional Medications Management Programme the first stage of which is the CSC ePharmacy system – refer comments below. Subsequent phases of regional Medication Management Programme are yet to be planned.
Maternity Information System Platform (MISP) Establishment of project to implement the MISP is currently on hold due to system issues. Once the issues are resolved with the national system BOP expects to commence implementation in 2016/17. The DHB expects to get approval of its business case in early 2016/17 for implementation of the system later in the year with the aim of being live on the national system by June 2017.
National NewBorn Hearing System (NHIMS) Establishment of project to implement the NHIMS. Linked to the MISP this project is on hold while the system issues noted above are being addressed.
Finance Procurement & Supply Chain (FPSC) The DHB will commit resources to the implementation of Health Partners FPSC initiative, and fully factor in expected budget benefit impacts. Updated financial information is awaited.
National Infrastructure Programme BOPDHB is one of the early adopter DHBs and will continue to work with NZ Health Partners to transition to national infrastructure in 2016/17.
All of Government (AoG) Procurement Opportunities BOPDHB will continue to use AoG procurement solutions as appropriate.
The Midland Region’s ICT strategies and initiatives, as set out in the Midland Region Information Services Plan (MRISP), aim to:
• Provide integrated/shared information to enhance health care planning and improve population health outcomes
• Mitigate the fiscal, technical and business risks within ICT areas
• Provide technical and information support for non-ICT shared service and cross provider initiatives.
The MRISP outlines a number of work streams aimed at advancing regional and national capability and ICT service consolidation. The BOPDHB is committed to participating in these initiatives as it transitions from localised to regional solution delivery, as set out in the table below.
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Regional Initiatives BOPDHB’s 2016/17 Intentions
Regional Medications Management Programme As noted above this regional programme was delayed in late 2014/15 but is expected to become progressively live across the region during 2016/17.
BOP MedCheck participation by community pharmacies to increase from 90% achieved in 15/16 to 100% in 16/17.
Electronic Prescribing and Administration (ePA) implementation in the Midland Region is dependent on ePA working as required with the NZULM, and a need to demonstrate the working integration between ePA, ePharmacy and the Regional Clinical Workstation. Taranaki DHB will be the lead implementation for the integrated solution prior to regional rollout. The current non-integrated state, and reliance on Regional CWS, means that regional implementation is unlikely in 2016/17.
Regional Clinical Workstation (RCWS) Implementing a single instance of the Orion Concerto Clinical Workstation (CWS) and Sysmex Eclair Clinical Data Repository (CDR) system across the region via a phased DHB by DHB approach.
BOPDHB will migrate its existing Éclair CDR to the regional platform in 16/17 – exact timing dependent on the NIP transition process.
Regional CWS programme roll out will see BOPDHB begin its adoption of Orion in 2017. Timeframes are still being worked through in the regional programme.
Delivering the Midland One Health programme – implementing regional platform and service delivery capacity and capability.
The regional platform will be transitioned to the NIP programme at a similar time to BOPDHB’s transition enabling BOPDHB to utilise the regional platform for ePharmacy, CWS, CDR.
Regional Integrated Quality and Risk Roll out of the regional Datix system and adoption of regional processes as appropriate.
5.2.2 Clinical Technology
A new clinical workstation (CWS) system is being designed and introduced across the five DHBs in the Midland Region. The BOPDHB is heavily involved in this project, which is scheduled to be operational in the Bay of Plenty in 2017. This new system will provide powerful capability to drive clinical pathways, with benefits to patient safety, timeliness of care, and improve cost efficiency. Preparations have begun to engage clinicians at all levels to maximize the clinical input into the development of this tool.
The capability of the health system will be built through progressing data sharing initiatives with sound data governance. The Bay of Plenty Information Systems (BOPIS) Group has a key role in delivering the shared information requirements that will enable achievement of the major goals of the IHS. The Group advises and reports to BOPALT. The BOPIS Group’s work seeks to reinforce and foster the ‘alliancing’ environment required for success in the integration environment.
The main objectives of the Group include information governance; providing leadership on the appropriate and safe sharing of health information; promoting a culture and building sector confidence to enable appropriate use of, and access to, patient information; supporting the implementation of the IHS and development of clinical pathways through Bay Navigator; and integrating information systems to promote seamless care co-ordination.
Specific actions for 2016/17 are:
1. CHIP4GPs - Increasing the number of community based healthcare professionals that have access to Éclair;
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2. BOP MedCheck – Ensuring 100% of pharmacies in the Bay of Plenty join BOP Medcheck, the dispensing data sharing initiative;
3. Primary Care Data Set – Ensuring an agreed set of patient information from general practice data bases is shared with the hospital and community providers;
4. Increasing the number of patients with a patient portal with their general practice;
5. Reviewing systems and processes to ensure that the right health information is communicated between health providers and families for people aged over 65 (see section 2B.1.5.4).
5.2.3 Quality Assurance and Improvement
One of the principles of the IHS is that the BOP health system functions as one system and that we support quality improvement across the hospital and community. More and more people across the whole system are learning about quality improvement, supported by the Service Improvement Unit, in collaboration with Governance and Quality Team. The Clinical Quality Facilitator works with the Aged Residential Care providers to improve Certification Audit results.
5.2.4 Capital and Infrastructure Development
The DHB plans and implements capital upgrades and replacements in accordance with its current Asset Management Plan and its underlying Capital Intentions.
We are engaging with our local councils about future health service provision through their spatial planning processes.
5.2.5 Improvement and Sustainability Initiatives
Creating an environment for integration includes developing clinical leadership required to support integrated healthcare. The IHS is based on two broad concepts to improve capability: the concept that ‘everyone is an improver’; and Whānau Ora, strengthening capability of family/whānau.
The BOPDHB has adopted the Institute of Healthcare Improvement (IHI) Model for Improvement, a scientific approach for accelerating improvement in healthcare. By using this agreed methodology, we are building a common language of improvement through the organisation and community closer to where healthcare is delivered. The result being more people empowered to make positive change. In 2016/17 we will continue to grow a culture of quality improvement by:
• Increasing the numbers of secondary care health care professionals that have completed the Model for Improvement training using the IHI Open School including access to quality improvement mentors from the Service Improvement Unit to walk alongside and support health care teams
• Providing support for community based health care professionals to undertake quality improvement training through the IHI Open School by increasing the number of licences available
• Expanding the Quality Improvement (QI) Residency, a programme that is supporting young leaders of the future to have dedicated time to learn quality improvement skills that can be applied throughout their careers, beyond House Officers to other health professionals including nursing, allied health, and administration staff
• Supporting clinical and administration line managers to lead quality improvement initiatives through secondment opportunities to the Service Improvement Unit (SIU). This will enable staff with expert subject knowledge to undertake improvement work with the support of SIU change
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management expertise and methodologies. The aim of this approach is to increase the likelihood of success, sustainability and to grow capability of project and change management skills across the organisation.
The BOPDHB recognises that, due to the constantly changing demands for service delivery, the administration support workforce needs to have the skills and structure to be responsive to change. Initiatives to be delivered in 2016/17 include a dedicated communication intranet site, appointment of an administration trainer, development of standardised processes, and standardised position descriptions for recruitment.
The BOPDHB aims to improve cultural intelligence and an understanding of the values and principles of Whānau Ora. In 2016/17 we will continue to encourage clinical leaders, managers and executive staff to complete the Whānau Tu Whānau Ora training through Nga Mataapuna Oranga PHO.
5.2.6 Cooperative Developments
The BOPDHB has agreements with tertiary providers for under-graduate student placements. Currently we have agreements with eight tertiary providers for student placements in a diverse range of specialities and occupational groups. The contracts are reviewed yearly to ensure that we have the capacity to meet the needs of the tertiary institutions. Cooperative agreements have also been made with other organisations such as Waipuna Hospice to provide under-graduate student placements in palliative care in the community. The placements assist the BOPDHB with our “grow your own” initiative, as under-graduate students have placement experience in the BOPDHB region and return for employment opportunities. This assists with meeting our future workforce needs.
The Education team works closely with training providers to regularly review and update the training needs for BOPDHB. This includes reviewing potential education through a Learning Needs Analysis process to ensure training is aligned with operational and future strategic demands.
A shared Midland E-learning platform has been developed with the Midland DHBs to provide consistency, efficiency gains and 24/7 access to online modules throughout the region. This is continually being developed and updated with new modules.
The BOP Clinical School’s Clinical Trials Unit (CTU) has established relationships with a number of external organisations to ensure that the CTU has a steady stream of new trials. Current trials include over 30 international trials for Oncology, Infectious Disease, Haematology, Gastroenterology, Cardiology, Radiotherapy, Rheumatology, Internal Medicine and Respiratory specialties. The Clinical Trials Unit also provides support for BOPDHB-led research and establishes the internal processes associated with trials such as Ethics approvals. Research is an area of growth and opportunity for the BOPDHB.
5.3 Workforce
5.3.1 Managing our workforce within fiscal constraints
To meet the Government Expectations for Pay and Employment Conditions in the State Sector, the BOPDHB has addressed the following:
• Recent settlements for both national and DHB-specific collective agreements have been successfully achieved within government parameters and the BOPDHB’s budget plan with the aims of:
- delivering organisational and sector performance improvement
- fostering continuous improvement and productivity enhancement
- supporting effective employee engagement.
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• Identified business imperatives (such as improved performance and demonstrable recruitment and retention difficulties) have been considered to ensure:
- improved performance through meeting organisational financial and clinical guidelines and expectations for the BOPDHB
- specific attention to those areas where there are difficulties in recruitment and retention
- a stable workforce with a relatively low turnover rate.
• Pay structures and other conditions for employees necessary to support the BOPDHB’s business and workforce objectives continue to be the subject of ongoing review. These include:
- Alignment of rates and conditions across occupational groups where this is appropriate
- Application of merit pay steps to enable employee’s contributions to be recognised consistently across the organisation.
5.3.2 Strengthening our workforce
To enable a consistent approach to leadership, the national DHB General Managers Human Resources (GMsHR) group, DHB Shared Services and Health Workforce New Zealand developed a national leadership domains Framework, which was approved by DHB Chief Executives in October 2015. The BOPDHB will use the framework to help develop leadership capability.
To enable a consistent approach to workforce planning, the national DHB General Managers Human Resources (GMHRs) Group and Health Workforce New Zealand have collaborated in the development of a Workforce Intelligence and Planning Framework. The framework aims to assist DHBs when undertaking workforce planning at the individual DHB, regional and national level for the immediate planning horizons – up to three years. The BOPDHB will use the framework to help with workforce planning.
The BOPDHB will continue to work in collaboration with Regional Directors - Workforce and in conjunction with Health Workforce New Zealand to achieve agreed regionally-based solutions for:
• implementation of community based attachments for prevocational trainees
• increased participation of Māori and Pacific in the health workforce
• building on the 2016/17 RSP, demonstrating further progress on actions to meet milestones
• development of vulnerable workforces
• introduction of 'new models of care' planning and development
• establishment of specialist roles, such as palliative care specialist nurses and educators, nurse practitioners, clinical nurse specialists, nurses performing endoscopies, and medical physicists.
5.4 Organisational HealthThe BOPDHB has well developed human resource policies such as the Equal Employment Opportunities policy, where it states that all employment related decisions are made on the basis of relevant merit and not on the basis of factors that have nothing to do with the ability to perform the job.
5.4.1 Governance
Our Board provides governance of the organisation and is responsible to the Minister of Health for the overall performance and management of the DHB. Its core responsibilities are to set the strategic
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direction for the DHB and to develop policy that is consistent with Government objectives and improves health outcomes for our population. The Board also ensures compliance with legal and accountability requirements and maintains relationships with the Minister of Health, Parliament and the Bay of Plenty community. We currently have 11 Board members, with seven elected by the Bay of Plenty DHB community and four appointed by the Minister of Health.
The BOPDHB is unique in that it shares governance with our Rūnanga. The BOPDHB Rūnanga affirms the BOPDHB’s commitment to the Treaty of Waitangi principles, and most importantly recognises that Māori have an important role to play in determining their own aspirations and priorities for health. The Board acknowledges the important role of Iwi and looks to the Rūnanga and its 18 mandated Iwi health representatives to provide both strategic direction and connection to the Māori community on issues of importance to Māori. The Rūnanga is integral to providing a mechanism to enable Māori to contribute to decision-making, participate in the planning and delivery of health and disability services as well as providing an effective forum for consultation and engagement with Whānau, Hapu and Iwi.
There are two statutory advisory committees that have been established to assist the Board to meet its responsibilities: (i) the Community and Public Health Advisory Committee/Disability Services Advisory Committee (CPHAC/DSAC); and (ii) the Bay of Plenty Hospital Advisory Committee (BOPHAC). The Board is also supported by the Audit Finance and Risk Management (AFRM) Committee. The membership of these committees is comprised of a mix of Board members and community representatives. The public is welcome to attend meetings of the Board and its statutory committees. However, for some items during a meeting the Board or Committee may exclude the public. The Official Information Act states the grounds on which the public may be excluded. Such items are clearly noted on the agenda in question. Details of meetings are available on the BOPDHB website www.bopdhb.govt.nz.
5.4.2 Management
While responsibility for the BOPDHB’s overall performance rests with the Board, operational and management matters have been delegated to the Chief Executive Officer (CEO). The CEO is supported by an Executive Management Team, which includes: General Manager Planning and Funding, General Manager Māori Health Planning and Funding, Chief Financial Officer, General Manager Information Management, General Manager Property Services, General Manager Governance and Quality, Director of Nursing, Chief Medical Advisor, Director of Allied Health and Head of the Clinical School.
5.4.3 Assessing Performance
The Ministry of Health monitors our performance on behalf of the Minister. The mechanisms currently in place to achieve this are outlined in the following table.
Table: External Reporting Framework
Reporting Frequency
Information Requests Ad Hoc
Financial Reporting Monthly
National Data Collections Monthly
Risk Reporting Quarterly
Health Target reporting Quarterly
Crown Funding Agreement non-financial reporting Quarterly
Indicators of DHB Performance (IDP) Reports Quarterly
Annual Report and audited statements Annually
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Module Six: Service Configuration
6.1 Service CoverageAll DHBs are required to deliver a minimum of services, as defined in a document called “The Service Coverage Schedule” (SCS). DHBs deliver services in two ways – either by providing a service ourselves, or by paying someone else to deliver it, where it makes sense to do so. Some of the services in the SCS are the responsibility of the Ministry of Health to deliver. In other cases we share responsibility. In the majority of cases, we take sole responsibility for a service being delivered.
The volume of service delivery is determined by a number of factors, including;
• the Minister’s and Ministry’s expectations;
• national and best practice guidelines;
• health needs assessments at a local level;
• evidence based data, drawn from other studies.
The BOPDHB has no approved service coverage exceptions.
Our plan is to deliver services that are closer to home and that benefit our community and population as a whole. Changes to services are always carefully considered, not only for the benefits they can bring, but also the impact they may have on other key stakeholders.
The ideal result is a solution that yields the maximum benefit and population gain with the least amount of disruption, be it to other providers who may no longer be required to deliver services; clinicians who may find themselves working in a different way; workforce in terms of future employment and workload; infrastructure or the bricks, mortar or other assets impacted by the proposal; and finally, but most importantly, the patients in our, and other, communities.
All service reviews/changes with likely material impacts must be signalled to the Ministry of Health for an opinion about whether or not they can or should be actioned. Ultimately, if the impact is significant, consultation with key stakeholders, including our community, may be required before Ministerial approval is given.
6.1.1 Service Issues
The BOPDHB provides a comprehensive range of health services across the continuum of care and relies on its DHB partners to also support our population for tertiary and national health services. One of the emerging key challenges for the BOPDHB is the growth in acute demand impacting both our hospitals and our primary care partners. Some of this growth is due to our increasing population but also to the changing demographic of our population which is growing in the older age group. The system cannot sustain year on year growth so demand needs to be managed in a different way, such as changing models of care, technology enablers or other tools, that will help us ensure that our population gets the healthcare they need. We will be progressing initiatives this year, under the banner of acute management that will test different ways of managing acute flow that might result in changes to where patients receive their care.
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6.2 Service ChangeThe table below describes all service changes that have been approved or proposed for implementation in 2016/17.
Change Description of Change Benefits of ChangeChange for local, regional or national reasons
Opotiki Locality Planning Implementation
We will implement the agreed model of care from the Stage 1 and Stage 2 Opotiki Locality Planning process
• Ensuring services meet local community’s needs.
• Long-tern sustainability of local services.
• Recruitment and retention of health workforce to support service delivery.
• Cost effectiveness of services through optimum resource utilisation.
Local
Renal Services We will review how the BOPDHB might better meet the renal needs of the Bay of Plenty community with a specific focus on Eastern BOP demographics.
Improved access, reduced cost, earlier intervention, improvement of long term outcomes
Local
Interventional Cardiology
We will explore the clinical effectiveness and value for money of interventional cardiology services being provided in the BOP with a view to establishing long-term sustainability within the region.
Reduced early mortality, reduced travel, earlier intervention and treatment
Local
Integrated Community Nursing Services Implementation
We will implement the agreed model of care for Community Nursing - Co-ordinated model of care.
• Improving quality, safety and experience of care
• Improving health and equity for all populations
• Achieving best value for public health system resources
• Exploring new ways of addressing growth in demand for acute care
• Embracing and exploring innovations in chronic conditions management of patients in the community.
Local
Home Based Support Services (HBSS) reconfiguration
We will implement the Restorative Model of Care for Home Based Support Services and provider configuration as a result of the RFP.
• Supports a restorative model for HBSS for the population.
• Puts in place a provider configuration who can deliver on the new model.
• Potential to reduce hospital and Aged Residential Care utilisation by maximising patients in their own homes.
Local
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Module Seven: Performance Measures
7.1 Monitoring Framework Performance Measures
7.1.1 Dimensions of DHB Performance Measures (non-financial)
The DHB monitoring framework aims to provide a rounded view of performance using a range of performance markers. Four dimensions are identified reflecting DHB functions as owners, funders and providers of health and disability services. The four identified dimensions of DHB performance cover:
• achieving Government’s priority goals/objectives and targets or ‘Policy priorities’
• meeting service coverage requirements and Supporting sector inter-connectedness or ‘System Integration’
• providing quality services efficiently or ‘Ownership’
• purchasing the right mix and level of services within acceptable financial performance or ‘Outputs’.
Each performance measure has a nomenclature to assist with classification as follows:
Code Dimension
PP Policy Priorities
SI System Integration
OP Outputs
OS Ownership
DV Developmental – Establishment of baseline (no target/performance expectation is set)
7.1.2 Performance Measures 2016/17
Performance measure 2016/17 Performance expectation/target
PP6: Improving the health status of people with severe mental illness through improved access
Age Maori Total
0-19 6.5% 5%
20-64 9.7% 5.5%
65+ 4% 3.45%
PP7: Improving mental health services using transition (discharge) planning
Long term clients Provide a report as specified
Child and Youth with a Transition (discharge) planAt least 95% of clients discharged will have a transition (discharge) plan.
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Performance measure 2016/17 Performance expectation/target
PP8: Shorter waits for non-urgent mental health and addiction services for 0-19 year olds
Mental Health Provider Arm
Age <= 3 weeks <=8 weeks
0-19 80% 95%
Addictions (Provider Arm and NGO)
Age <= 3 weeks <=8 weeks
0-19 80% 95%
PP10: Oral Health- Mean DMFT score at Year 8
Ratio year 1 1.68
Ratio year 2 1.65
PP11: Children caries-free at five years of age
Ratio year 1 56.5
Ratio year 2 58
PP12: Utilisation of DHB-funded dental services by adolescents (School Year 9 up to and including age 17 years)
% year 1 85
% year 2 85
PP13: Improving the number of children enrolled in DHB funded dental services
0-4 years - % year 1 95
0-4 years - % year 2 95
Children not examined 0-12 years % year 1 10
Children not examined 0-12 years % year 2 10
PP20: Improved management for long term conditions (CVD, Acute heart health, Diabetes, and Stroke)
Focus area 1: Long term conditions
Report on delivery of the actions and milestones identified in the Annual Plan.
Focus area 2: Diabetes services
Reporting on implementation of actions in the Diabetes plan “Living Well with Diabetes”
Improve or, where high, maintain the proportion of patients with good or acceptable glycaemic control (HbA1c indicator).
85%
Focus area 3: Cardiovascular (CVD) health
Indicator 1: 90 percent of the eligible population will have had their cardiovascular risk assessed in the last five years.
Indicator 2: 90 percent of ‘eligible Māori men in the PHO aged 35-44 years’ who have had their cardiovascular risk assessed in the last five years.
90%
Report on delivery of the actions and milestones identified in the Annual Plan 90%
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Performance measure 2016/17 Performance expectation/target
Focus area 4: Acute heart service
70 percent of high-risk patients will receive an angiogram within 3 days of admission. (‘Day of Admission’ being ‘Day 0’) by ethnicity.
70%
Over 95 percent of patients presenting with ACS who undergo coronary angiography have completion of ANZACS QI ACS and Cath/PCI registry data collection within 30 days.
>95%
Over 95 percent of patients undergoing cardiac surgery at the five regional cardiac surgery centres will have completion of Cardiac Surgery registry data collection with 30 days of discharge.
>95%
Report on deliverables for acute heart services identified in annual plan and actions and progress in quality improvement initiatives to support the improvement of agreed indicators as reported in ANZACS-QI
Focus area 5: Stroke Services
6 percent of potentially eligible stroke patients thrombolysed 6%
80 percent of stroke patients admitted to a stroke unit or organised stroke service with demonstrated stroke pathway
80%
80 percent of patients admitted with acute stroke who are transferred to inpatient rehabilitation services are transferred within 7 days of acute admission
80%
Report on delivery of the actions and milestones identified in the Annual Plan.
PP21: Immunisation coverage
Percentage of two year olds fully immunised Target: 95%
Percentage of five year olds fully immunised Target: 95%
Percentage of eligible girls fully immunised - HPV vaccine Target: 70%
PP22: Improving system integration
Report on delivery of the actions and milestones identified in the Annual Plan.
In relation to System Level Measures – A jointly agreed (by district alliances) system level measure improvement plan, including improvement milestones, will be provided at the end of quarter one 2016/17.
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Performance measure 2016/17 Performance expectation/target
PP23: Improving Wrap Around Services – Health of Older People
Report on delivery of the actions and milestones identified in the Annual Plan.
The % of older people receiving long-term home support who have a comprehensive clinical assessment and an individual care plan
Percentage of people in aged residential care by facility and by DHB who have a subsequent interRAI long term care facility (LTCF) assessment completed within 230 days of the previous assessment.
The percentage of LTCF clients admitted to an Aged Residential Care (ARC) facility who had been assessed using an interRAI Home Care assessment tool in the six months prior to that first long term care facility (LTCF) assessment.
Provision of data that demonstrates an improvement on current performance
PP25: Prime Minister’s youth mental health project
Initiative 1: School Based Health Services (SBHS) in decile one to three secondary schools, teen parent units and alternative education facilities.
1. Provide quarterly quantitative reports on the implementation of SBHS, as per the template provided.
2. Provide quarterly narrative progress reports on actions undertaken to implement Youth Health Care in Secondary Schools: A framework for continuous quality improvement in each school (or group of schools) with SBHS.
Initiative 3: Youth Primary Mental Health
1. Provide quarterly narrative progress reports (as part of PP26 Primary Mental Health reporting) with actions undertaken in that quarter to improve and strengthen youth primary mental health (12-19 year olds with mild to moderate mental health and/or addiction issues) to achieve the following outcomes:
- early identification of mental health and/or addiction issues
- better access to timely and appropriate treatment and follow up
- equitable access for Maori, Pacific and low decile youth populations.
2. Provide quantitative reports using the template provided under PP26
Initiative 5: Improve the responsiveness of primary care to youth.
1. Provide quarterly narrative reports with actions undertaken in that quarter to ensure the high performance of the youth SLAT(s) (or equivalent) in your local alliancing arrangements.
2. Provide quarterly narrative reports with actions the youth SLAT has undertaken in that quarter to improve the health of the DHB’s youth population (for the 12-19 year age group at a minimum) by addressing identified gaps in responsiveness, access, service provision, clinical and financial sustainability for primary and community services for the young people, as per your SLAT(s) work programme.
PP26: The Mental Health & Addiction Service Development Plan
Provide reports as specified for each focus area:
• Primary Mental Health
• District Suicide Prevention and Postvention
• Improving Crisis response services
• Improve outcomes for children
• improving employment and physical health needs of people with low prevalence conditions
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Performance measure 2016/17 Performance expectation/target
PP27: Supporting vulnerable children Report on delivery of the actions and milestones identified in the Annual Plan.
PP28: Reducing Rheumatic fever
Provide a progress report against DHBs’ rheumatic fever prevention plan
Hospitalisation rate (per 100,000 DHB total population) for acute rheumatic fever 1.3 per 100,000
Reports on progress in following -up known risk factors and system failure points in cases of first episode and recurrent rheumatic fever.
PP29: Improving waiting times for diagnostic services
1. Coronary angiography – 95% of accepted referrals for elective coronary angiography will receive their procedure within 3 months (90 days)
95%
2. CT and MRI – 95% of accepted referrals for CT scans, and 85% of accepted referrals for MRI scans will receive their scan within than 6 weeks (42 days)
a. 95% of accepted referrals for CT scans
b. 85% of accepted referrals for MRI scans will receive their scan within 6 weeks (42 days)
3. Diagnostic colonoscopy
a. 85% of people accepted for an urgent diagnostic colonoscopy will receive their procedure within two weeks (14 calendar days, inclusive), 100% within 30 days
b. 70% of people accepted for a non-urgent diagnostic colonoscopy will receive their procedure within six weeks (42 days), 100% within 90 days
a. 85%
b. 70%
c. 70%
PP30: Faster cancer treatment
Part A: Faster cancer treatment
– 31 day indicator
85 percent of patients receive their first cancer treatment (or other management) within 31 days from date of decision-to-treat
Part B: Shorter waits for cancer treatment
– radiotherapy and chemotherapy
All patients ready-for-treatment receive treatment within four weeks from decision-to-treat.
PP31: Better help for smokers to quit in public hospitals
95 percent of hospital patients who smoke and are seen by a health practitioner in a public hospital are offered brief advice and support to quit smoking
SI1: Ambulatory sensitive (avoidable) hospital (ASH)admissions
Age group 0 – 4 years
A jointly agreed (by district alliances) System Level Measure improvement plan, including improvement milestones, will be provided at the end of quarter one 2016/17 via measure PP22.
Age group 45-64 years 3,741
SI2: Delivery of Regional Service Plans
Provision of a single progress report on behalf of the region agreed by all DHBs within that region
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Performance measure 2016/17 Performance expectation/target
SI3: Ensuring delivery of Service Coverage
Report progress achieved during the quarter towards resolution of exceptions to service coverage identified in the Annual Plan , and not approved as long term exceptions, and any other gaps in service coverage (as identified by the DHB or by the Ministry)
SI4: Standardised Intervention Rates (SIRs)
major joint replacement an intervention rate of 21.0 per 10,000 of population
cataract procedures an intervention rate of 27.0 per 10,000
cardiac surgery
a target intervention rate of 6.5 per 10,000 of population
DHBs with rates of 6.5 per 10,000 or above in previous years are required to maintain this rate.
percutaneous revascularizationa target rate of at least 12.5 per 10,000 of population
coronary angiography servicesa target rate of at least 34.7 per 10,000 of population
SI5: Delivery of Whānau Ora
Performance expectations are met across all the measures associated with the five priority areas:
• Mental health
• Asthma
• Oral health
• Obesity
• Tobacco
and narrative reports cover all areas indicated
SI7: System Level Measure – total acute hospital bed days per capita
A jointly agreed (by district alliances) System Level Measure improvement plan, including improvement milestones, will be provided at the end of quarter one 2016/17 via measure PP22.
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Performance measure 2016/17 Performance expectation/target
SI8: System Level Measure – patient experience of care
Hospital
Provide a report each quarter as specified in the measure definition.
A jointly agreed (by district alliances) System Level Measure improvement plan, including improvement milestones, will be provided at the end of quarter one 2016/17 via measure PP22.
Primary Care
A jointly agreed (by district alliances) System Level Measure improvement plan, including improvement milestones, will be provided at the end of quarter one 2016/17 via measure PP22
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Performance measure 2016/17 Performance expectation/target
SI9: System Level Measure amenable mortality
A jointly agreed (by district alliances) System Level Measure improvement plan, including improvement milestones, will be provided at the end of quarter one 2016/17 via measure PP22.
OS3: Inpatient Length of Stay
Elective LOS 1.55 days
Acute LOS 2.58 days
OS8: Reducing Acute Readmissions to Hospital tba - indicator definition under review
OS10: Improving the quality of identity data within the National Health Index (NHI) and data submitted to National Collections
Focus area 1: Improving the quality of identity data
New NHI registration in error
A. Greater than 2% and less than or equal to 4%
B. Greater than 1% and less than or equal to 3%
C. Greater than 1.5% and less than or equal to 6%
<3%
Recording of non-specific ethnicity
Greater than 0.5% and less than or equal to 2%<2%
Update of specific ethnicity value in existing NHI record with a non-specific value
Greater than 0.5% and less than or equal to 2%
<2%
Validated addresses unknown
Greater than 76% and less than or equal to 85%>76%
Invalid NHI data updates (no confirmed target)
Focus area 2: Improving the quality of data submitted to National Collections
NBRS links to NNPAC and NMDS Greater than or equal to 97% and less than 99.5% >97%
National collections file load success
Greater than or equal to 98% and less than 99.5%>98%
Standard vs edited descriptors
Assessment of data reported to the NMDS - Greater than or equal to 75%
>75%
NNPAC timeliness
Greater than or equal to 95% and less than 98%>95%
Output 1: Mental health output Delivery Against Plan
Volume delivery for specialist Mental Health and Addiction services is within:
a) five percent variance (+/-) of planned volumes for services measured by FTE,
b) five percent variance (+/-) of a clinically safe occupancy rate of 85% for inpatient services measured by available bed day, and
c) actual expenditure on the delivery of programmes or places is within 5% (+/-) of the year-to-date plan
Developmental measure DV6: System Level Measure - youth access to and utilisation of youth appropriate health services
No performance target/expectation set
Developmental measure DV7: System Level Measure - number of babies who live in a smoke-free household at six weeks post-natal
No performance target/expectation set
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ANNUAL PLAN 2016/17
Module Eight: Glossary of Terms
Activity What an agency does to convert inputs to outputs.
Advance/future care planning
Advance/Future Care Planning is the process of planning for your future health and end of life care. It is a series of conversations giving people a chance to say what is important to them and to share their wishes and preferences with their family/whānau.
Bay of Plenty Alliance Leadership Team (BOPALT)
The BOPALT is comprised of key members from the three Primary Health Organisations and the District Health Board.
Capability What an organisation needs (in terms of access to people, resources, systems, structures, culture and relationships), to efficiently deliver the outputs required to achieve the Government's goals.
Crown entity A generic term for a diverse range of entities within one of the five categories referred to in section 7(1) of the Crown Entities Act 2004, namely: statutory entities, Crown entity companies, Crown entity subsidiaries, school boards of trustees, and tertiary education institutions. Crown entities are legally separate from the Crown and operate at arms-length from the responsible or shareholding Minister(s); they are included in the annual financial statements of the Government.
Deprivation A state of observable and demonstrable disadvantage relative to the local community or the wider society or nation to which an individual, family or group belongs.
For the purposes of this plan, mentions of deprivation relate to the NZDep2006. It is a relative measure, and refers to the average level of deprivation of people living in an area at a particular point in time, relative to the whole of New Zealand. An individual residing in that area cannot be assumed to have that level of deprivation. Areas are often not homogenous in terms of the socio-economic status of the inhabitants.
NZDep2006 was created from data from the 2006 Census of Population and Dwellings. The index describes the deprivation experienced by groups of people in small areas. Nine deprivation variables were used in the construction of the index.
The index gives a score on a scale between 1 and 10 to each identified geographic area. The scale is a ten category ordinal scale from 1 (assigned to the 10% of areas with the least deprived NZDep2006 scores) to 10 (assigned to the 10% of areas with the most deprived NZDep2006 scores).
It is important to note that deprivation is based on a geographic location rather than an individual.
Efficiency Reducing the cost of inputs relative to the value of outputs.
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Effectiveness The extent to which objectives are being achieved. Effectiveness is determined by the relationship between an organisation and its external environment. Effectiveness indicators relate outputs to impacts and to outcomes. They can measure the steps along the way to achieving an overall objective or an outcome and test whether outputs have the characteristics required for achieving a desired objective or government outcome.
Financial Statements
AP financial statements are forecast financial statements required to cover five years: prior year audited actual, current year forecast and three years’ plan.
Home and Community Support Service (HCSS)
These are services that are services funded by the Ministry of Health to help people live at home. They can help with both household management and personal care.
Input The resources such as labour, materials, money, people, information technology used by departments to produce outputs, that will achieve the Government's stated outcomes.
Intervention An action or activity intended to enhance outcomes or otherwise benefit an agency or group.
Intervention logic model
A framework for describing the relationships between resources, activities and results. It provides a common approach for integrating planning, implementation, evaluation and reporting. Intervention logic also focuses on being accountable for what matters – impacts and outcomes.
Living within our means
Providing the expected level of outputs within a break-even budget or Ministry agreed deficit step toward break even by a specific time.
Management systems
The supporting systems and policies used by the DHB in conducting its business.
Measure A measure identifies the focus for measurement: it specifies what is to be measured.
Objectives Is not defined in the legislation. The use of this term recognises that not all outputs and activities are intended to achieve “outputs”. For example, increasing the take-up of programmes; improving the retention of key staff; improving performance; improving Governance etc. are ‘internal to the organisation and enable the achievement of ‘outputs’.
Outcome Outcomes are the impacts on or the consequences for, the community of the outputs or activities of government. In common usage, however, the term 'outcomes' is often used more generally to mean results, regardless of whether they are produced by government action or other means. An intermediate outcome is expected to lead to a end outcome, but, in itself, is not the desired result. An end outcome is the final result desired from delivering outputs. An output may have more than one end outcome; or several outputs may contribute to a single end outcome.
A state or condition of society, the economy or the environment and includes a change in that state or condition. (Public Finance Act 1989).
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Output classes An aggregation of outputs, or groups of similar outputs. (Public Finance Act 1989)
Outputs can be grouped if they are of a similar nature. The output classes selected in your non-financial measures must also be reflected in your financial measures (s 142 (2) (b) Crown Entities Act 2004).
Outputs Final goods and services, that is, they are supplied to someone outside the entity. They should not be confused with goods and services produced entirely for consumption within the DHB group (Crown Entities Act 2004).
Ownership The Crown's core interests as 'owner' can be thought of as:
Strategy - the Crown's interest is that each state sector organisation contributes to the public policy objectives recognised by the Crown;
Capability - the Crown's interest is that each state sector organisation has, or is able to access, the appropriate combination of resources, systems and structures necessary to deliver the organisation's outputs to customer specified levels of performance on an ongoing basis into the future;
Performance - the Crown's interest is that each organisation is delivering products and services (outputs) that achieve the intended results (outcomes), and that in doing so, each organisation complies with its legislative mandate and obligations, including those arising from the Crown's obligations under the Treaty of Waitangi, and operates fairly, ethically and responsively.
Performance Measures
Selected measures must align with the DHB’s RSP and AP. Four or five key outcomes with associated outputs for non-financial forecast service performance are considered adequate. Appropriate measures should be selected and should consider quality, quantity, effectiveness and timeliness. These measures should cover three years beginning with targets for the first financial year (2016/17) and show intended results for the three subsequent financial years.
Productivity Increasing outputs relative to inputs (ie: either more outputs produced with the same inputs, or the same output produced using fewer inputs)
Quintile Deprivation quintiles divide areas in fifths according to NZDep2006. Each quintile relates to:
Quintile 1 – NZDep2006 scores of 1 and 2
Quintile 2 – NZDep2006 scores of 3 and 4
Quintile 3 – NZDep2006 scores of 5 and 6
Quintile 4 – NZDep2006 scores of 7 and 8
Quintile 5 – NZDep2006 scores of 9 and 10
Quintile 1 is assigned to the 20% of areas with the least deprived NZDep2006 scores. Quintile 5 is assigned to the 20% of areas with the most deprived NZDep2006 scores.
182 MODULE EIGHT: GLOSSARY OF TERMS
Regional integration
Regional integration refers to DHBs across geographical ‘regions’ for the purposes of planning and delivering services (clinical and non-clinical) together. Four regions exist.
• Northern: Northland, Auckland, Waitemata and Counties Manukau DHBs
• Midland: Bay of Plenty, Lakes, Tairawhiti, Taranaki and Waikato DHBs
• Central: Capital & Coast, Hawke’s Bay, Hutt Valley, MidCentral, Wairarapa Whanganui DHBs
• Southern: Canterbury, Nelson Marlborough, South Canterbury, Southern and West Coast DHBs.
A region for some clinical networks may vary slightly to the four regional groupings described above. For example, Central Cancer Network contains seven DHBs, with Taranaki DHB in addition to the Central Region DHBs.
Statement of Performance Expectations (SPE)
Government departments and Crown entities are required to include audited statements of objectives and statements of performance expectations with their financial statements. These statements report whether the organisation has met its service objectives for the year.
Targets Targets are agreed levels of performance to be achieved within a specified period of time. Targets are usually specified in terms of the actual quantitative results to be achieved or in terms of productivity, service volume, service-quality levels or cost effectiveness gains. Agencies are expected to assess progress and manage performance against targets. A target can also be in the form of a standard or benchmark.
Value for money The assessment of benefits relative to cost, in determining whether specific current or future investments/expenditures are the best use of available resource.
www.bopdhb.govt.nz
The full Annual Plan document is available on theBay of Plenty District Health Board website:
www.bopdhb.govt.nz
Published in September 2016 by theBay of Plenty District Health Board
P O Box 12024, Tauranga, 3143
See also our Māori Health Plan, the Midland Regional Services Plan and Toi Te Ora – Public Health Service’s Annual Plan.