bandsintown billboard touring presentation
TRANSCRIPT
We Live for Live Music• We are the No. 1 concert discovery app on Facebook and smartphones
using Facebook Connect• Power tour dates for 100,000+ artists, reaching 20 mm unique fans on
Facebook alone• Half of Billboard Top 40 charting artists use our Artist Platform• We send 2+ million fans to visit ticket sites every month • We are the No. 1 source of traffic to our artists’ Facebook pages – drive
more than Google Search
Some artists we serve
Today, artists connect to fans through more channels than ever…
…yet a significant % of ticket inventory continues to go UNSOLDWho are the concert goers? How can we reach them?
How Fans Discover Concerts
Facebook - you saw someone post about an event
Email blasts from an events website or app (e.g., Livenation.com, Bandsintown, Eventful.com)
Facebook - an artist updated their status
Email blasts from a ticket provider (e.g., Ticketmaster, Stubhub)
Facebook - I visited the artist's official Facebook page
Facebook - you saw an ad for an event
Ticket provider websites
Artists - official websites
Word of mouth - a friend told you about it
Radio
Email blasts from an editorial site (e.g., newspaper or magazine site online)
Received an alert/notification on my mobile device
Music festival websites
Newspaper/magazine websites
Newspaper or magazines (print)
Blogs
84%
83%
81%
78%
74%
68%
68%
67%
65%
65%
60%
55%
53%
51%
45%
38%
77%
65%
73%
56%
66%
59%
46%
58%
63%
44%
46%
31%
39%
37%
32%
27%
PUSH
PULL
Concert discovery is all about “PUSH”
Facebook - you saw someone post about an event
Email blasts from an events website or app (e.g., Livenation.com, Bandsintown, Eventful.com)
Facebook - an artist updated their status
Email blasts from a ticket provider (e.g., Ticketmaster, Stubhub)
Facebook - I visited the artist's official Facebook page
Facebook - you saw an ad for an event
Ticket provider websites
Artists - official websites
Word of mouth - a friend told you about it
Radio
Email blasts from an editorial site (e.g., newspaper or magazine site online)
Received an alert/notification on my mobile device
Music festival websites
Newspaper/magazine websites
Newspaper or magazines (print)
Blogs
84%
83%
81%
78%
74%
68%
68%
67%
65%
65%
60%
55%
53%
51%
45%
38%
77%
65%
73%
56%
66%
59%
46%
58%
63%
44%
46%
31%
39%
37%
32%
27%
PUSH
PULL
The Fan Experience: Social and Musical
Social experience enjoying the company of who you’re with
Musical experience listening, appreciating the music
Dedicated Diehards
Passionate about rock music and stuck in a different time period – these old school Dedicated Diehards go to fewer shows but are willing to invest when they do.
18%
Extremely invested and knowledgeable about music, but also enjoy the social experience – go to lots of shows, and have very indie taste
Plugged-Indies
15%
Our segmentation: Five groups Super
Fans
20%
The most social and most invested in music, they attend the most shows and have mainstream taste
Tag-Alongs
22%
Tag-Alongs aren’t invested in the music, but they go to shows for the social experience when others invite them. They are not motivated to go on their own.
SoloistsSoloists are knowledgeable about indie music, but are less social and hate the crowds at shows – so they prefer not to see live music. 26%
Super FansPlugged-IndiesTag-AlongsSoloistsDedicated Diehards
% of Gen Pop
*Gen Pop respondents are between the ages of 16-54 and have seen at least one show in the past year
Less Engaged with Music
More Engaged with Music
More SocialLess Social
Age 32 34 34 38 38
Gender
Household Income
Average # of shows attended in thepast year
Average spent on a ticket
% of General Population
$$$$$$$
Plugged-Indies
Super Fans
Tag-Alongs
Soloists Dedicated Diehards
44% 56% 56% 44% 33% 67% 59% 41% 39% 61%
73 K 69 K 80 K 76 K 79 K
16 13 6 8 8
$85 $46 $69 $52 $69
20% 15% 22% 26% 18%
Super Fans and Plugged-Indies are the trend setters
• In their early 30’s• More likely to be single• Most engaged with and passionate about music• Go to shows most frequently• Willing to spend more on live shows• Highly value the social dimension of the show, as
well as the musical• Have similar behaviors when it comes to discovering
shows, purchasing tickets, and social media
Super Fans and Plugged-Indies are both:
SYN
CHRO
NIZ
ATIO
N
AGGREGATE tour & ticket data SYNDICATE to artist pages, profiles
& Bandsintown Partners OPTIMIZE digital tour marketing
TOUR DATES TAB ON FACEBOOK
WEBSITE & MYSPACE PLUGINS
3RD PARTY MUSIC SITES & APPS
BANDSINTOWN NEWSLETTER & MOBILE
APPS
Bandsintown Artist Platform: The best way to PUSH your marketing message to fans and their friends
Bandsintown’s new Social feature:• A new CRM engine that automatically optimizes and posts tour date
promotions on artists’ Facebook and Twitter pages • The highest virality rate among all of the artists’ posts• The most engagement of all artists posts • Optimizes fan – to – fan sharing & discovery
Promoters & Venues: Make sure your performing artists install Bandsintown and turn the “Social” feature ON to get the most from your artist’s social reach
A new way to promote Pre-Sales, VIP and Merch
→ Bandsintown “Specials” and partner “Specials”:• Self service e-commerce platform• VIP packages, fan experiences and upsells for artists across all sizes & genres• Optimized for conversion
→ Bandsintown Sweepstakes platform: • Launch sweepstakes in conjunction with your events (ex. tix giveaways)
Blog:
blog.bandsintown.com
Facebook:
facebook.com/Bandsintown
Twitter:
@Bandsintown
YouTube:
YouTube.com/Bandsintown
artists.bandsintown.com For copy of this presentation: [email protected]
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