Bachelor’s degree inFacility ManagementSpecialisationsReal Estate Management, Building Systems, Workplace, Services and Events | page 3

OverviewBachelor’s degree in six semesters | page 5

ProspectsBest labour market prospects | page 7

Important information | page 9

At a glance | page 11

Zurich Universities of Applied Sciences and Arts

Facility Management ZHAW LSFM 32 Facility Management ZHAW LSFM

Facility Management

We design living spaces Study programme

The demands placed on working environ-ments are changing; with individualisation, autonomy and flexibility being keywords. Offi-ces should no longer simply be workplaces, but also concepts for attracting the best talent, increasing productivity and promoting emplo-yee health. Demand-oriented real estate and services contribute to achieving this. The Swiss real estate and facility management in-dustry is a billion dollar market. In order to meet their complex requirements, companies need specialist employees.

Real estate accounts for around 40 percent of Switzerland's energy consumption. Not only is this a burden on company finances, but also on the climate. Consequently, solutions for sustainable planning and management of real estate are required.

In the Facility Management Bachelor's pro-gramme, you will learn how healthy living and working environments can be created and sustainably managed, as well as how to for-mulate user-oriented service proposals using innovative technologies. Be it office buildings, residential properties, industrial companies, shopping centres, airports or hospitals – you ensure that the buildings function efficiently. You will develop processes and services that aim to make people feel comfortable with them.

Are you interested in a practice-oriented, multi-disciplinary study course? Would you like to broaden your business knowledge and de-velop your leadership skills? Would you like to plan, organize and work with people? Are you open to international perspectives? Then the Bachelor's programme in Facility Manage-ment is just right for you. It combines elements from architecture, business administration, psychology, sociology and engineering to create a unique study programme.

The programme focuses on the following as-pects:

– Sustainable management of real estate and facilities over their entire lifecycle

– Optimisation of building systems with structural infrastructure and use

– Designing workplaces to support working activities, health, and the well-being of employees

– Development, organization and implementa-tion of innovative services and events.

In addition to subject-specific content, there is a strong focus on other skills, such as independent working, creativity, team skills, communication and holistic thinking. These competencies are actively promoted through a six-month internship and by working on real-world issues from business and research.

By selecting elective modules as well as choosing specialisations – Real Estate Management, Building Systems, Work-place or Services and Events – you can specifically align your studies to your future career.

The programme spans six semesters of full-time study or can be completed on a part-time basis in eight to nine semesters. Part-time studies are integrated into the full-time pro-gramme and allow for approx. 50 percent part-time employment.

The compulsory and elective module structure allows you to individually choose approxi-mately half of the study content, therefore shaping it according to your interests and career goals. The modular structure also ena-bles you to spend a semester abroad.

Basic and subject-related studiesThe basic knowledge and skills required for Facility Management are taught in the first three semesters. In addition to various practi-cal tasks, a group project assignment with written work is carried out in the third semes-ter. This enables current practical issues to be linked to the knowledge and skills acquired in the study programme.

Internship semesterIn line with the specialisation chosen, a half-year internship is undertaken in the fourth se-mester, in which the theoretical knowledge and skills learned are applied in practice, and valuable learning experiences are gained. The university monitors and supervises the intern-ship.

Specialisation studiesIn the 5th and 6th semesters you choose between one of the three specialisations offe-red (Hospitality Management, Real Estate Ma-nagement or General Facility Management) and can also select from a broad range of elective modules. In the sixth semester the Bachelor's thesis is written.

Structure

Specialisations

Specialisations

Real Estate Management The focus is on the economic aspects of real estate management. In this specialisation, students can gain additional professional knowledge about the provision, operation and management of spatial and building infra-structure. The focus is on optimising the entire lifecycle of a building.

Building Systems The focus is on the interaction of building sys-tems, including structural infrastructure and its use. The focus is therefore on the structural, technical and operational aspects of real es-tate management. Further central topics are the use of new technologies such as sensors and robotics, as well as the use of data for property and energy management.

WorkplaceStudents of this specialisation deal with the provision and management of healthy and sustainable working environments. This inclu-des consultation, cooperation and monitoring of working environments over the entire life-cycle from the allocation of space to company equipment.

Services and Events The focus is on the planning, design and opti-misation of services relating to organisations and real estate with a special focus on the healthcare industry. Students can develop their competencies in project and process management as well as in the implementation of change processes. A further focus is the conception and implementation of events.

Elective modules Areas of work

Based on professional experience gained in your internship semester, you can further de-velop your competence profile in the third year of study thanks to elective modules. You choose these modules in addition to one of four specialisations.

We currently offer 26 different elective modu-les. At least four must be chosen from the se-lected specialisation. You can take a further eight modules individually or combined as Minors (a total of 12 elective modules with 4 ECTS each).

In order to acquire interdisciplinary competen-cies, the following Minors are available:

– Event Management– Consultation– Leadership– Entrepreneurship– International Experience

Most large private and public sector compa-nies have an urgent need for professionally trained specialists and managers.

Areas of application include:

– Facility Services Companies– Banks, insurance and service companies– Real estate companies, construction

companies– Federal government, cantons and

municipalities– Administration and educational institutions– Housing cooperatives– Pension funds– Industrial plants– Health institutions– Accommodation facilities– Shopping centres– Airports, railway stations, transport

companies– Co-working spaces / Co-working

provider(s)– Planning offices and consultancies– Providers of FM-specific EDP tools

Typical entry functions for Bachelor graduates:

– Junior Facility Manager– Real Estate Manager, Property Manager– Team Leader– Assistant to Facility Management leader-

ship– Project Manager– Junior Facility Management Consultant– Workplace (Experience) Manager

Facility Management ZHAW LSFM 5

In the specialisationsyou expand yourknowledge and putit into practice.

Overview

Basic studies1st and 2nd semesters

Subject-specific studies3rd and 4th semesters

Specialised studies5th and 6th semesters

Subject-specificcourses

– Facility Management Basics– Materials and Construction Materials– Service Value– Building Services, Engineering Systems and Models– Planning, Construction and Operation

– Service Design and Mana- gement– Property Management and Technical Building Systems– Hospitality Services– Cleaning Management

Real Estate Specialisations– Real Estate Management 1– Real Estate Management 2– Usage-Oriented Construction Planning– Property Development Case Study

Enhancing Building Systems– Smart Building and Building Automation– Building Operations and Optimisation– Sustainable Life Cycle Management– Energy Management

Workplace Enhancement– Workplace Management Basics– Interior Space Quality– Consulting Approaches and Methods– Workplace Development and Operations

Specialised Services and Events– Facility Management in Healthcare– Event Management– Hospitality Management– Change Management

Supplementary Elective Modules– Digital Facility Management – Security Management– Occupational Safety and Hygiene

Business and socialscience subjects

– Business Management– Economics and Law– Accounting

– Finance and Controlling – Corporate Finance and Business Planning– Procurement and Contract Management

Communication and Leadership

– Digital Literacy– Language and Critique 1 & 2– Personnel Management

– Organizational Behaviour – Leadership Practice– Academic and Professional English for FM– International Experience

Methodological skills – Data and Information 1 & 2– Semester Thesis

– Project work and project management– Service Camp

– Management Case Study– Bachelor’s Thesis

Intership – Internship Semester – Experience Transfer

Facility Management ZHAW LSFM 7

Facility Management Student

“For me, photography means fo-cusing my eye on the essentials and the beauty of nature. I select my subjects in a concentrated, focused and passionate way. These quali- ties also benefit me during my stu-dies because organizing, planning and coordinating are among the qualities required by a facility manager.”

Patrick

Prospects

Career prospectsEducational objectives

After completing your studies, you will be able to:

– develop real estate projects and services holistically, sustainably and in a user-orien ted way while managing their provisions and management.– apply business management strategies.– think and act economically.– competently manage heterogeneous teams and employees.– plan and manage projects and project teams.– communicate in a way that is appropriate to your target-group.– further develop real estate and services according to client needs.– participate in change processes (Change Management).– design sustainable operational processes.

You put the client and their requirements at the forefront. Sustainability, safety and cost-effectiveness are important cornerstones in your decision-making. You check whether internal or external solutions are preferable and deploy the right specialist at the right location. Decision-making processes are shortened thanks to standardised professio-nal management of all these supporting pro-cesses.

Master’s degree/Continuing education

As Facility Management is playing an increa-singly important role in all areas of work, graduates are in great demand. More challen-ging and sophisticated technology applica-tions in buildings, the issue of energy, the need for more sustainability, higher customer expectations of professional services, and requirements of economic performance call for a holistic view of the entire life cycle of a property. At the same time additional benefits can be generated, and the value of a business improved through customer-oriented services.

Being in a position to offer all supporting pro-cesses as a package represents an outstan-ding opportunity. This concentration of servi-ces and professional management generates striking cost savings and creates the potential for significant quality improvements in FM. The demand for well-trained Facility Managers is therefore high.

Due to the wide scope of the FM study pro-gramme, in which various disciplines are uni-quely combined, graduates have excellent jobprospects. Where in-depth knowledge is requi-red in a new situation, they are able to learn the ropes quickly due to the methods of holis-tic thinking they have acquired. Graduates of both specialisations are therefore suitable candidates for employment in all areas of FM.

After successfully completing your Bachelor'sdegree at the ZHAW in Wädenswil, you can opt for the internationally aligned, research based and practically oriented Master of Science in Facility Management degree pro-gramme. A Master's degree enhances your career chances, particularly in international companies. The Master's degree programme is taught in English.www.zhaw.ch/ifm/master/en

Based on years of experience, the Institute for Facility Management offers a wide range of part-time continuing education programs (MAS, DAS, CAS). The courses are modular, enabling you to put together your own indivi-dual educational package in respect of scopeand content.www.zhaw.ch/ifm/weiterbildung

Facility Management ZHAW LSFM 9

Facility Management Student

“Sport is my passion and an ideal balance to studying. Success re- quires both motivation and disci-pline. Thanks to the conveniently located ASVZ fitness centre, I can also complete my fitness routine over lunchtime. This keeps my body fit and my head clear for the exciting topics in class.”

Elena

Important information

www.zhaw.ch/ifm/bachelor

Support from the ZHAWConditions foracceptance

The study programme is multidisciplinary andstudents come from a broad variety of educa-tional backgrounds.

– Candidates with a vocational baccalaureate can begin their studies directly.– Candidates with an academic bacca- laureate or professional baccalaureate (Fachmaturität) must have 12 months' work experience in a relevant field. Recognition of professional experience and/or internships is granted by the programme directors “sur dossier” and based on an internship report.– Candidates with a diploma in a relevant field from an accredited technical college (höhere Fachschule) are accepted without an exami nation. The programme directors will decide on any further requirements.

The programme directors can provide informati-on on other admission opportunities (e.g. foreign diplomas).

Dates

The study programme begins mid-September.The registration deadline is 30 April.

The university has developed a one-year practical course, “Work Experience”, in co-operation with companies and supports inte-rested candidates in finding internship posi-tions. During the internship, five days of study take place at the university.www.zhaw.ch/lsfm/preliminary-courses

International exchange

Would you like to do part of your studies abroad? The ZHAW provides this valuable opportunity. An exchange semester, a foreign internship, attendance at a summer school, a field trip or a language course all bring many advantages: you get to know a different culture and language as well as another educational and research system, and gain experience for your professional life. The School of Life Sci-ences and Facility Management is currently linked with over 70 partner universities in 15 European countries as part of the Swiss-Euro-pean Mobility Programme (SEMP), the interim solution organised by the Swiss Federal Coun-cil for the European Erasmus+ educational ex-change programme. The student advisors or the ZHAW's International Relations Office (IRO) will be pleased to arrange a personal interview and advise you without obligation. More details about international mobility, online applica-tion for an exchange semester, and reports of students' experiences can be found at www.zhaw.ch/lsfm/international/en

Facility Management ZHAW LSFM 11

A multidisciplinarystudy programmecovering topicsranging, from archi-tecture to social and economic science.

At a glance

Degree programme Specialisations

Facility ManagementReal Estate Management, Building Systems, Workplace, Services and Events

Title ZFH Bachelor of Science in Facility Management

Duration Full-time (six semesters), part-time (individually planned). Part-time studies are integrated into full-time studies and last 4 to 6 years depending on individual workloads.

Start of studies Mid-September (week 38); one week earlier for all new 1st semester students (week 37)

Workload 180 ECTS credits (1 credit represents 25 to 30 hours of work).

Preparation An introductory study programme is possible in calendar weeks 9 to 21 and 38 to 50. Details at: www.zhaw.ch/ifm/bachelor/en

Campus Wädenswil on Lake Zurich (25 km from Zurich)

Tuition fees Semester fees: CHF 720 (subject to change) plus study materials, membership of the ASVZ sports asso- ciation and individual living expenses. An additional fee of CHF 500 per semester is also applicable for all students who travel to Switzerland for study purposes and do not have permanent Swiss residence when commencing their studies.

Conditions of acceptance Candidates with a vocational apprenticeship (relating to facility management) and a federally recognised vocational baccalaureate can begin their studies directly. Candidates with a federal certificate of proficiency in another professional field other than facility management require 6 to 12 months' work experience. Candida-tes with an academic baccalaureate, a technical baccalaureate or a higher education diploma must provide proof of 12 months' work experience in a field related to facility management before beginning their studies.

Important information The Facility Management programme is ‘paperless.’

Information events Four times per year, in March and October. Details at: www.zhaw.ch/lsfm/veranstaltungen

Study advisor Irene Arnoldstudienberater.fm.lsfm@zhaw.ch

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Zurich University of Applied SciencesSchool of Life Sciences andFacility ManagementGruentalstrasse 14P.O. Box8820 Wädenswil/Switzerland+41 58 934 59 61studiensekretariat.lsfm@zhaw.ch

Student guidance:studienberater.fm.lsfm@zhaw.ch

www.zhaw.ch/ifm/bachelor

Visit us

The ZHAW is one of the leading Swiss uni-versities of applied sciences. The School of Life Sciences and Facility Management cur-rently has around 1500 students and over 600 employees. Its study and continuing edu- cation options include five Bachelor›s and three Master’s degree programmes as well as a broad selection of continuing education courses.

Our expertise in life sciences and facility management in the areas of the environ- ment, food, health and society enables us to make a vital contribution to solving so-cial challenges and improving quality of life. Our success is based on five dynamic institutes with extensive competence in research, development and services in the disciplines of chemistry and biotechnology, food and beverage innovation, natural resour-ce sciences, applied simulation, and facility management.