b2b marketing strategy and planning: faq, tips and best practices

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Visit Lydia’s Marke/ng Consul/ng at www.lydiamarke/ngconsul/ng.com Contact informa/on: LYDIA VOGTNER lydia@lydiamarke/ngconsul/ng.com 4156721870

Post on 22-Oct-2014

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This video and presentation contains questions and conversation topics that often come up in the context of B2B marketing strategy and planning. If you are a start-up or diving into B2B marketing planning for the first time, perhaps these answers will help. About Lydia's Marketing: Affordable B2B marketing and communications consultation and support for startups, small and medium businesses, and marketing agencies across the globe. -Brand, marketing and messaging strategy -Marketing planning and implementation (inc. digital marketing and social media) -Content and communications -General advice and guidance

TRANSCRIPT

Page 1: B2B Marketing Strategy and Planning: FAQ, Tips and Best Practices

Visit  Lydia’s  Marke/ng  Consul/ng  at  www.lydiamarke/ngconsul/ng.com  

Contact  informa/on:  LYDIA  VOGTNER  lydia@lydiamarke/ngconsul/ng.com  415-­‐672-­‐1870  

Page 2: B2B Marketing Strategy and Planning: FAQ, Tips and Best Practices

On  basic  (yet  essen/al)  B2B  marke/ng  best  prac/ces  and  disciplines?    

Following  are  some  ques/ons  and  conversa/on  topics  that  oZen  come  up;  along  with  my  typical  response  and/or  opinion.  

 If  you  are  a  start-­‐up  or  diving  into  B2B  marke/ng  planning  for  the  first  /me,  perhaps  these  will  help.    

     

Want  some  *ps...  

©Lydia’s  Marke/ng  Consul/ng    |    www.lydiamarke/ngconsul/ng.com    |    Contact:  lydia@lydiamarke/ngconsul/ng.com          

Page 3: B2B Marketing Strategy and Planning: FAQ, Tips and Best Practices

Q:  What’s  the  first  step  in  strategic  marke*ng?    

©Lydia’s  Marke/ng  Consul/ng    |    www.lydiamarke/ngconsul/ng.com    |    Contact:  lydia@lydiamarke/ngconsul/ng.com      

A:  Collect  and  organize  key  strategic  business  insights.    

Sales  goals  

Customer  insights  

Buyer  persona(s)  

Sales  process  

Success  stories  

Compe//on  

Industry  landscape  

SWOT  

Strategic  Inputs  

Page 4: B2B Marketing Strategy and Planning: FAQ, Tips and Best Practices

Q:  Why  go  through  this  exercise?  

©Lydia’s  Marke/ng  Consul/ng    |    www.lydiamarke/ngconsul/ng.com    |    Contact:  lydia@lydiamarke/ngconsul/ng.com      

A:    Once  you  collect  and  organize  strategic  insights,  and  discuss  them  in  aggregate  (in  the  context  of  marke/ng  and  sales  planning),  it  helps  you...  

1.  Look  from  the  outside  in  and  center  your  decisions  on  the  customer  and  their  problems.  

 2.  Draw  different  or  new  conclusions.  

3.  Get  new  ideas  for  agrac/ng  buyers  and  influencers  to  your  brand.  

4.  Validate  ideas  or  plans  you  already  have.  

Page 5: B2B Marketing Strategy and Planning: FAQ, Tips and Best Practices

Q:  Ok,  so  our  strategic  founda*on  is  laid...    

©Lydia’s  Marke/ng  Consul/ng    |    www.lydiamarke/ngconsul/ng.com    |    Contact:  lydia@lydiamarke/ngconsul/ng.com            

A:    Use  it  to...  

1.  Confirm  your  brand  posi/on  and  message.  

2.  Develop  a  point-­‐of-­‐view  on  marke/ng’s  role  to  drive  sales,  as  well  as  an  es/mated  budget.  

3.  Assess  the  marke/ng  mix  and  investments  needed.  

Now  what?    

Page 6: B2B Marketing Strategy and Planning: FAQ, Tips and Best Practices

Other  important  areas  to  think  through        

©Lydia’s  Marke/ng  Consul/ng    |    www.lydiamarke/ngconsul/ng.com    |    Contact:  lydia@lydiamarke/ngconsul/ng.com            

Buyer  Personas   Segmenta/on   Lead  

Nurturing  

Page 7: B2B Marketing Strategy and Planning: FAQ, Tips and Best Practices

Q:  Ok,  we  have  a  good  idea  of  the  role  

A:  Integrate  tac/cs  and  resources;  be  smart  about  managing  the  workload.  

1.  Think  through  staffing  needs  and  the  resources  you  will  need  to  implement  well  and  in  the  /meframe  needed.  

2.  Get  everyone  on  board  and  engaged  −  “socialize”  your  plan  throughout  the  organiza/on.  

3.  Make  sure  there  is  integra/on  between  marke/ng,  sales  and  service  ac/vi/es;  break  down  silos  so  that  everyone  is  working  towards  the  same  goal.  

4.  Confirm  milestones  and  success  measures.  

5.  Put  someone  in  charge  of  analy/cs  and  repor/ng,  as  well  as  general  project  management;  it  helps  to  have  a  tough  taskmaster  that  makes  sure  everything  is  genng  done.  

marke*ng  will  play  and  the  areas  we  will  invest  in.  Now  what?    

Page 8: B2B Marketing Strategy and Planning: FAQ, Tips and Best Practices

Other  helpful  *ps    

©Lydia’s  Marke/ng  Consul/ng    |    www.lydiamarke/ngconsul/ng.com    |    Contact:  lydia@lydiamarke/ngconsul/ng.com            

1.  Don’t  think  of  your  marke/ng  and  sales  strategies  as  two  different  things.  They  should  be  one  (par/cularly  in  B2B)  if  you  want  stellar  results.  

2.  Make  sure  you  invest  well  in  execu/on  of  the  areas  you’ve  decided  to  spend  money  on;  for  example...  

   

the devil will be in the details

Inbound/Internet  marke/ng  

Data  and  analy/cs  

Speaking  engagements  and  PR  

Sales  events  (e.g.  webinars,  execu/ve  roundtables)  

In order to get results...

Page 9: B2B Marketing Strategy and Planning: FAQ, Tips and Best Practices

Click  here  for  the  full  narra/ve:    Frequently  Asked  Ques*ons  About  B2B  Marke*ng  Planning  

 Let  me  know  if  I  can  help.    Visit    www.lydiamarke/ngconsul/ng.com      Contact  informa/on:    LYDIA  VOGTNER    lydia@lydiamarke/ngconsul/ng.com  415-­‐672-­‐1870