australian grain industry conference 2014 updated.pdfaustralian grain industry conference 2014...

26
© 2014 Quintiq. All rights reserved. Quintiq is a registered mark of Quintiq Holding B.V. Australian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain Lee Hochberg Senior Advisor: Integrated Supply Chain Planning and Optimisation

Upload: others

Post on 10-Mar-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

© 2014 Quintiq. All rights reserved. Quintiq is a registered mark of Quintiq Holding B.V.

Australian Grain Industry Conference 2014

Lessons from other industries for a competitive value chain

Lee Hochberg

Senior Advisor: Integrated Supply Chain Planning and Optimisation

Page 2: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

2

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 2 © 2014 Quintiq

Session objectives

Highlight the level and depth of complexity in grain supply chains

Articulate some key supply chain principles and lessons learned from other related industries

What does dynamic grain supply chain management look like

Page 3: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

3

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 3 © 2014 Quintiq

Grain Value Chain: Why is this so complex

Crop & market forecasting

Trading activities

Stock management

Fumigation planning

Accumulation planning

Rail & road logistics

Port logistics

Page 4: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

4

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2013 Quintiq

• Low margin, high volume…every dollar counts

• Global environment, regional approach

• Export markets very dynamic

• Logistics costs are rising, service questionable

• Quality arbitrage is critical

• Blending is dynamic and often imprecise

• Global competition is fierce…and growing

• Consolidation of players globally

Bulk Commodity Strategic Challenges

Page 5: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

5

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2013 Quintiq

• Non-standardized processes

• Spreadsheets everywhere

• Lack of visibility/understanding of knock on effect for upstream/downstream activities

• “Silo” rather than “whole of business” thinking

• Significant constraints and business rules

• Dynamic environment with push/pull factors

• Process and event variability

• DYNAMIC ENVIRONMENT & COMPLEXITY

Operational Challenges

Page 6: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

6

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 6 © 2014 Quintiq

Operational planning: Typical solution

Page 7: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

© 2014 Quintiq. All rights reserved. Quintiq is a registered mark of Quintiq Holding B.V.

Let’s simplify:

Lessons from bulk commodity & complex value chain sectors

Page 8: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

8

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 8 © 2014 Quintiq

3 simple questions

1. What is the cost of a wrong/ineffective decision?

o To your business?

o To your customer?

2. What can your business and customer gain from a “right” decision?

3. What does your business need to make a “good” (optimal) decision?

Page 9: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

9

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq

Past performance does not predict future outcomes

Systems of record

NOW FUTURE

Past Performance

Future Performance

ERP MES MISSING PIECE

Page 10: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

10

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq

Optimize your Future

Systems of record

NOW FUTURE

Past Performance

Future Performance

ERP MES SUPPLY CHAIN PLANNING &

OPTIMIZATION

Results

Best

Page 11: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

11

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 11 © 2014 Quintiq

Your business is an economy

The wealth and resources of a BUSINESS, especially in

terms of the production and consumption of goods

and services.

1. Your business is an economy

2. Everything is connected

3. Small changes can have significant impact

4. Foresight puts you in a winning position

Key points

Page 12: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

12

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 12 © 2014 Quintiq

Competitors also seek advantages

Competitor

Competitor

Competitor

Competitor

Competitor

Competitor

Competitor

Competitor

Competitor

Competitor

Competitor Competitor

Page 13: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

13

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 13 © 2014 Quintiq

Competitor

Competitor

Competitor

Competitor

Competitor

Competitor

Competitor

Competitor

Competitor

Competitor

Competitor Competitor

ERP, S&OP, CI are no longer a differentiator

Page 14: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

14

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq

Value Chain Solution Map…do you have the right direction?

Strategic (years)

Tactical (months)

Operational plan (weeks/days)

Operational execution

(day)

Post-operational analysis

Demand Planning/Trading

Crop & Demand forecasting/

Demand planning

Contract & Spot Selling

Management

Short Term Trading

Contract & Commercial

Planned vs. scheduled vs. actual analysis

reporting

Grain Management

Crop Management &

Farmer Relationships

Farmer and Product Contracts

Grain Allocations/ Fumigation

Planning

Accumulation/ Blending Planning

Infrastructure CAPEX Planning Infrastructure

building & maintenance

Infrastructure scheduling

Work execution

Logistics Management

Commercial Logistics Planning

Long term planning

Logistics scheduling

Operational execution

Act Plan Do Check

Page 15: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

15

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq

Vertical & Horizontal Integration across the Value Chain

Tactical Planning Horizon

Strategic Planning Horizon

Operational Scheduling Horizon

Demand Planning Crop & Market Forecasting Trading Activities Grain Management/Blending Logistics Management

Supply Planning Production

Planning Grain Inventory

Planning

Scenario Based Strategic Planning

Road and Rail Scheduling

Port & Vessel Scheduling

Accumulation Optimization

Fumigation Planning & Scheduling

Logistics Planning

Task Scheduling/ Disruption

Management

Farm Client Management

Crop & Market Demand Forecast

Op

tim

isati

on

Inte

grat

ion

Visualization & Propagation

Page 16: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

16

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq

Integrated supply chain visualisation linked to KPIs

Page 17: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

17

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq

Another example

Scheduled maintenance Set maintenance dates Car maintenance dates

Set washes Certificate of readiness

Equipment register Sets Cars

Fleet availability

Faults

Actual timetable (inc

NDD)

Running out list (external)

Call-in list (external)

Maintenance tasks

Available consists

Input

Running in list

Assign consists to maintenance or

unavailable

Unavailable consists

Planned allocations of consists on runs

Running out list

Call in list

Import ROL (Automated)

Assign consists to runs

Decision

Output

Action

Call in set

Add required flag

Imported CIL (automated)

Consist available Road records

on RIL

Required consist

Out of scope

Schedule maintenance

Plan yard

Yard plan Maintenance

schedule

Page 18: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

18

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 18 © 2014 Quintiq

Static vs dynamic value chain modelling and management

Planning

• Production capacity

• Strategic throughput

Scheduling

• Synchronising VC activities

• Production commitment

Propagation

• Dynamic re-planning

• Handling variation & disruptions

Op

tim

isat

ion

Vis

ual

isat

ion

Dynamic value chain modelling, planning, scheduling & execution management

Static

Inte

grat

ion

Page 19: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

19

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 19 © 2014 Quintiq

Control working capital Increase throughput and profit

Raise customer satisfaction

• Port Kembla Coal Terminal: Increased yard use by 10%

• DB Schenker Rail increased train punctuality by over 12%

• Wallenius Wilhelmsen Logistics increased vessel space utilisation by 2%

• DHL eliminated ad hoc tours: Increasing utilisation and reducing energy costs

• Alunorf has reduced stock by 33%, increased output by 44% and improved delivery

performance from 40% to 90%

Supply chain thinking, methodology and tools: Not just a fad

Page 20: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

20

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq

Background

Meneba is a leading European supplier of high-quality grain-derived products for processing in food and non-food applications. As a highly innovative and solution-driven company, Meneba supplies products for a wide variety of food applications from baby foods and breakfast drinks to bakery products and soups and sauces. Over the last decade Meneba has expanded its flour milling activities with other grain processing techniques such as pre-gelatinization. Together with the production of highly purified dietary wheat fibers, Meneba exploits the widest functionality of grains in many food applications. This makes Meneba the largest and most extensive supplier of grain-derived and flour products in Europe.

Meneba – The Netherlands

Solution

The solution enables combinatorial optimization of different corn types, taking into account the very strict quality aspects, variable cost prices, availability of the many raw materials and specific restrictions in the production process. The solution also interfaces with the JD Edwards ERP system.

Benefits

• Significantly faster decision making process with regard to the types of corn that must be blended and the way in which the end product is produced.

• Ability to determine the lowest cost price across the board.

• Most optimal stock utilization.

• Better control over the production process through tight integration of APS and ERP.

“Our production processes are highly dynamic, so that it is not easy to calculate the precise return on investment that the Quintiq system has offered us. However, based on our experience we can say that our investment in Quintiq has made a substantial contribution to our bottom line.”

Douwe van Dijk, Manager Quality and Food Safety Meneba

Quintiq Scheduler (Live since 2003)

Page 21: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

© 2014 Quintiq. All rights reserved. Quintiq is a registered mark of Quintiq Holding B.V.

Supply chain best practice principles

Page 22: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

22

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 22 © 2014 Quintiq

8 Fundamental Supply Chain best practice principles

1. Cost reduction is NOT the primary focus of supply chain performance

2. Silo vs. Supply chain focus

3. Static vs. Dynamic approach

4. Effective upstream and downstream integration & visualisation

5. KPIs linked to supply chain and customer satisfaction performance

6. Balancing of Trade-Off Objectives/KPIs

7. Influencing of (and negotiating with) suppliers across the value chain

8. Effective responsiveness to variation & disruptions

Page 23: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

© 2014 Quintiq. All rights reserved. Quintiq is a registered mark of Quintiq Holding B.V.

Lee Hochberg

[email protected]

(LinkedIn)

0400 248 425

Questions?

Page 24: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

24

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 24 © 2014 Quintiq

Planning decision tree example

Equipment register

Scheduled maintenance

Fleet availability

Timetable

Late STNs

Running out list (external)

Faults Call-in list (external)

Transponder data

Ops/TC/Depot Transpositions and updates

Fleet availability

Input

Actual timetable

Update timetable

Assign consists to

runs

Planned allocation of consists on

runs

Running in list (internal and

external)

Running out list

Call-in list/ schedule

Update allocation Current

allocation of consists

Transposition requests

Reallocate consist

Rebalance network

Decision

Output

Action

Page 25: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

25

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 25 © 2014 Quintiq

KPIs

• All KPIs compete with each other:

o Therefore, decisions will always have trade-offs

o There’s NO “right” answer

o Decisions are contingent on the situation

o How do you align your people with these situations?

• Silo vs Supply Chain KPIs:

o Counter-intuitive solutions often appear

o Implementing supply chain KPIs requires culture change...

o ...and changes in performance metrics and behaviours

o Leading Supply Chain organisations invest in integrated supply chain management systems...not just ERP

• Business and Customer KPIs:

o Balancing is hard...but critical

o Therefore, you need to have a 100% fit

Page 26: Australian Grain Industry Conference 2014 updated.pdfAustralian Grain Industry Conference 2014 Lessons from other industries for a competitive value chain ... Vertical & Horizontal

26

R 77 G 128 B 190

R 203 G 210 B 216

R 234 G 237 B 239

R 77 G 77 B 79

Primary Text Color

R 36 G 38 B 94

R 146 G 150 B 153

R 255 G 163 B 0

R 163 G 201 B 57

Color Palette

© 2014 Quintiq 26 © 2014 Quintiq

How optimisation fits in a Supply Chain Solution Landscape

Scenario

Integrated Supply Chain

Visualisation

Model

Optimisation

Propagation