auspicious_profile_teletalk(dt)_technical _proposal

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Table of Content 1. Auspicious at a Glance 1.1 Vision 1.2 Mission 1.3 Strategy 2. Service Offered 3. General Information 4. Financial Strength 5. Our Prime Clients 6. Management 6.1 Overall Management Approach 7. Quality, Health and Environmental Policy 7.1 Quality Control and Monitoring System 7.2 Health and Safety Policy 7.3 Environmental Policy 8. Optimization 8.1 What is Optimization 8.2 Why optimization 8.2.1 Why Optimization 8.3 Single Band Optimization Philosophy 8.4 Optimization Phase 9. Cluster Drive test Optimization 9.1 Cluster Optimization Flow Chart 9.2 Basic Process: 9.3 Process for Acceptance 9.4 Performing the cluster 9.5 Purpose of RF Optimization: 9.6 Drive Testing Analysis: 9.6.1 Call Dragging 9.6.2 Droop Calls 9.6.3 Ping Ponging 9.6.4 System Busy 9.6.4 Handover Boundary 10. Customer Complain 10.1 Customer Complain Flow Chart 10.2 Customer Complain Procedure 11. Indoor Walk Test 11.1 Indoor Walk Test Flow Chart 11.2 Indoor Walk Test Procedure 12. Organization Chart 13. Tools Capability

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Page 1: Auspicious_Profile_Teletalk(DT)_technical _Proposal

Table of Content

1. Auspicious at a Glance 1.1 Vision 1.2 Mission 1.3 Strategy

2. Service Offered 3. General Information 4. Financial Strength 5. Our Prime Clients 6. Management

6.1 Overall Management Approach 7. Quality, Health and Environmental Policy

7.1 Quality Control and Monitoring System 7.2 Health and Safety Policy 7.3 Environmental Policy

8. Optimization 8.1 What is Optimization 8.2 Why optimization

8.2.1 Why Optimization 8.3 Single Band Optimization Philosophy 8.4 Optimization Phase

9. Cluster Drive test Optimization 9.1 Cluster Optimization Flow Chart 9.2 Basic Process: 9.3 Process for Acceptance 9.4 Performing the cluster 9.5 Purpose of RF Optimization: 9.6 Drive Testing Analysis:

9.6.1 Call Dragging 9.6.2 Droop Calls 9.6.3 Ping Ponging

9.6.4 System Busy 9.6.4 Handover Boundary

10. Customer Complain 10.1 Customer Complain Flow Chart

10.2 Customer Complain Procedure

11. Indoor Walk Test 11.1 Indoor Walk Test Flow Chart 11.2 Indoor Walk Test Procedure

12. Organization Chart 13. Tools Capability

Page 2: Auspicious_Profile_Teletalk(DT)_technical _Proposal

1. Auspicious at a Glance ______________________________________________________________________

AUSPICIOUS is a fast growing firm bearing motto in mind “Think for the Best” which starts its journey at 2008. The firm was configured with some dynamic and potential engineers having high quality performance, good reputation and strong ability of liaison. Since inception, our dedication and attribution are propelling ‘Auspicious’ to make its dream to reality. Capability of understanding Customer’s requirement, professionalism, commitment, team work, punctuality and quality is our main strength. Our participatory behavior contributed a lot for our achievement. During last 7 years of journey, it has experience to do work with different multinational telecom companies like Ericssion Bangladesh Ltd., Airtel Bangladesh Ltd., Augere Wirless Broadband Bangladesh Ltd. (Qubee), Huawei Technologies (Bangladesh) Ltd. With this vast working experience in the telecom sector of Bangladesh now Auspicious gets an opportunity to be the Non-US Business Associate of Commscope in Bangladesh for their wireless solution (Andrew and Argus). Where Auspicious team is playing the role as a part of sales and marketing team of Commscope. Beside this Auspicious has good portfolio on construction consultancy service and construction sector. Auspicious have provided QAC service to Airtel Bangladesh Ltd. and presently Auspicious is the QA contractor of US-Army through USAid we also provides the cyclone shelter implementation QA service including Topographical survey, Geological survey and soil test with proper documentations. Auspicious has experience in Structural Audit is an important tool for knowing the real status of the old buildings. The Audit should highlight & investigate all the risk areas, critical areas and whether the building needs immediate attention. It should also cover the structural analysis of the existing frame and pinpoint the weak structural areas for static, wind & earthquake loads. If the building has changed the user, from residential to commercial or industrial, this should bring out the impact of such a change. Auspicious has three sister concerns. 1. Astha Construction Ltd. 2. Power Engineering, Constructions and Logistics Ltd.(PECL) 3. Samadhan Myanmar Ltd. For Civil Construction Auspicious has a sister concern Astha Constructions Ltd. From last year, Auspicious has another sister concern that is Power Engineering and Constructions Ltd. (PECL). Auspicious have started it’s operation in Myanmar by the name of SAMADHAN Myanmar Ltd. in this year.

Page 3: Auspicious_Profile_Teletalk(DT)_technical _Proposal

Auspicious has experience in Structural Audit is an important tool for knowing the real status of the old buildings. The Audit should highlight & investigate all the risk areas, critical areas and whether the building needs immediate attention. It should also cover the structural analysis of the existing frame and pinpoint the weak structural areas for static, wind & earthquake loads. If the building has changed the user, from residential to commercial or industrial, this should bring out the impact of such a change. 1.1 Vision

We devoted to be and be seen globally as a leading company in the telecommunication sector with excellent performance in business dealings with people, corporate and non-corporate entities. 1.2 Mission

Adopt innovative practices to ensure quality without compromising the time frame and budget.

To offer value added and cost effective services to improve our partner-clients performance, thus to clients dream into reality.

Provide a safe working environment by promoting health and safety in all areas.

Respect nature and the environment and work together towards a sustainable green future for the benefit of all.

Recognize employee potential for career development and provide the necessary training and environment to realize their potential.

1.3 Strategy Create Customer value by offering total solutions moving up the value chain International expansion and recognition. Capitalize on expected scarcity of qualified technical professionals

2. Service Offered:

___________________________________________________________________________

Page 4: Auspicious_Profile_Teletalk(DT)_technical _Proposal

1. Telecommunication:

Marketing & After Sales Services of Andrew and Argus Products (Brand of Commscope) as a local representative of Commscope.

Radio Network Planning (Macro, Micro, IBS, Small Cells, Wi-Fi) Drive Test & Optimization Site Acquisition Civil Constructions Sites Design and Drawing Quality Assurance INC Work (RBS & MW) Survey (RBS & MW) E1 Routing Documentation Frequency Scan & PIM Test (Coming)

Operation and Maintenance Work 2. Civil Engineering Services:

Quality Assurance Supervision

Page 5: Auspicious_Profile_Teletalk(DT)_technical _Proposal

Civil Constructions

DEA

Renovation Work

Retrofitting

Survey:

Topological Survey

Hydrological Survey

Geographical Survey

Building Assessment Survey

Design: Structural Design

Architectural Drawings

Steel Structure Design and Drawing

Retrofitting Design

Load Analysis

As build Drawing

Testing:

NDT

Ferro Scan

Soil Test

Pile Integrity Test (PIT)

Hammer (Rebound) Test

UPV

Page 6: Auspicious_Profile_Teletalk(DT)_technical _Proposal

3. Health and Environmental Safety

4. Trading

3. General Information

_______________________________________________________________________

Name of Company : AUSPICIOUS

Registration Date : 25 September 2008

Chief Executive Officer : Md. Shoyeb Islam

Contact : +8801674567809, +8801678005684

E-mail Address : [email protected]

Website : www.auspiciousbd.com

Name of Bank : BRAC BANK LTD

Branch Name : Gulshan Branch.

Address of Bank : House # 50, Ground Floor, Road # 03, Plot # 02,

Block –SW(H)-7, Gulshan Avenue, Dhaka-1212,

Bangladesh

Office Address : House# GP-KHA 44, Flat # 4A & 4B, Bashtola Road,

Shahjadpur, Gulshan, Dhaka-1212, Bangladesh

Beneficiary’s Tittle : Auspicious

Account No : 1501201232533001

Currency : BDT

SWIFT Code : BRACBDDH

Tax Identification No : 145-300-2371

VAT Certificate : 9031132711

4. Financial Strength

________________________________________________________________

Last 3 Years Turnover:

Page 7: Auspicious_Profile_Teletalk(DT)_technical _Proposal

5. List of Clients ___________________________________________________________________________

Grameen Phone Ltd.

(As Auspicious is the local representative of Commscope)

Robi Axiata Limited

(As Auspicious is the local representative of Commscope)

Airtel Bangladesh Ltd.

Banglalink through Micro-Engineering.

Ericsson Bangladesh Ltd.

Huawei Technologies (Bangladesh) Ltd.

Nokia Siemens Network Bangladesh Ltd.

Augere Wirless Broadband Bangladesh Ltd.

Page 8: Auspicious_Profile_Teletalk(DT)_technical _Proposal

U.S Army Engineering District, Alaska through USAID, Bangladesh

International Federation of Red Cross and Red Cerscent Societies Through Micro Engineering Aid

Eminence Properties Ltd.

Gannon Dunkerley & Co. Ltd.

Mir Akhter Hossain Ltd.

Sabil Builders

Neo Printech BD Ltd

SQ Group

Azad Rifat fiber ltd

Denim processing plant ltd

SARK knitwear ltd

Paramount textile ltd

6. Management ___________________________________________________________________________ 6.1 Overall Management Approach

Page 9: Auspicious_Profile_Teletalk(DT)_technical _Proposal

Fig: Organization Chart

7. Quality, Health and Environmental Policy: __________________________________________________________________________________ 7.1 Quality Assurance and Monitoring System Auspicious represents quality. We have no compromise with quality. The Business Management System contains all procedures and associated documentation to implement and control the organization. Staff can access this through the Internet. The quality objective is to ensure that Auspicious consistently deliver a high level of technical performance throughout our diverse businesses worldwide. Auspicious will provide the necessary financial and other resources in order to achieve this. The quality management system provides the framework for continual improvement and therefore increases the probability of customer satisfaction and the satisfaction of other interested parties. The organization endeavors to deliver consistent predetermined high standards of Products and services. It is the responsibility all employees to continually deliver high quality products and services in the long and short term. For telecom project we consider 3P to deliver quality service.

Page 10: Auspicious_Profile_Teletalk(DT)_technical _Proposal

The aim of the Quality Management System is to ensure that: • All work is carried out consistently to a defined standard. • Our customers’ requirements have been fully understood and met. • We have the skills and resources to fulfill our customers’ requirements. • Our staff are fully trained and involved in quality improvement. • We strive to continuously improve our systems and procedures. • We only use services that meet our own quality assurance standards. Our business is dependent on the value we offer and the standards we achieve. This policy is applicable to all activities undertaken by Auspicious. A quality control procedure adheres to the international standards and is carried out under direct supervision of quality inspector who reports independently to Senior Management of Auspicious.

7.2 Health and Safety Policy

It is the policy of Auspicious throughout the entire organization to establish the concept that the people and property are the most important corporate assets, and the conservation thereof has the highest priority, support and participation of the company’s top management. Specifically, it is the policy of Auspicious to regard the “Safety Program” as the company’s minimum standards, which will be an integral part of all our operations. We maintain in our employees a continuing awareness of safety habits and techniques through constant supervision and periodic meetings. Auspicious acknowledges its responsibilities to provide a safe and healthy working environment for its employees. These responsibilities have to be discharged actively and call for the collective effort and support of every level of management. To achieve this objective we conduct the following: Continuously review our construction methods. Promptly respond to any recommendations submitted with respect to safety or fire protection. Provide constant supervision of employees. Provide employees with necessary and approved personal protective equipment and to enforce its use to comply with requirements of the local and international standards. Not tolerate indifference & hostility on the part of any employee toward safety.

Page 11: Auspicious_Profile_Teletalk(DT)_technical _Proposal

7.3 Environmental Policy Auspicious is committed to providing unparalleled standards and quality of service to all its customers and we believe that this can achieved in a way, which protects and enhances the environment. It is fundamental of our business policy that we aim to avoid losses and maximize benefits arising from our business and therefore promote a positive attitude to the conservation and enhancement of all aspects of our environment. The Management System assesses the environmental impact of operations and includes information to support the annual environmental aims and objectives.

Every employee within Auspicious is encouraged to take responsibility for environmental protection and enhancement within their own sphere of responsibility in accordance with Group aims and objectives. Environmental factors are taken into consideration at every stage of business procedure and the necessary financial resources made available in order to achieve this. Methods adopted include: - • Use of the most appropriate technology for the conservation of energy • The prevention of pollution • Use of materials from sustainable and responsibly managed sources. • Minimize the use of non-sustainable natural resources such as water • Minimize waste through improved waste management and the recycling of materials wherever practicable. • Purchasing procedure requiring our buyers to support the above objectives and meet statutory obligations as an absolute minimum. • Working with sub-contractors and suppliers to improve their environmental procedure • All staff are trained in Environmental Awareness and actively encouraged to reduce the environmental impact caused by the business - initiatives include car sharing and the use of public transport to make business journeys.

Page 12: Auspicious_Profile_Teletalk(DT)_technical _Proposal

8. Optimization 8.1 What is Optimization - Activity of achieving and maintaining the required quality as designed

Lucent Technologies Proprietary

Lucent Technologies

Fig.1: What is Optimization

8.2 Why Optimization ? - Deviations between plan and reality Activity of achieving and maintaining 8.2.1 Why Optimization ? • Inaccuracy of radio planning - Statistical variations in the path loss characteristics - Finite terrain database resolution • Implementation - Antenna radiation pattern and effective radiated power - Antenna pattern distortion • Environment - Seasonal environmental changes, e.g trees, leaves - Environmental changes such as new highways, new buildings 8.3 Single Band Optimization Philosophy Coverage - Good signal level across the whole cell, coverage holes within a cells service area must be minimized. Interference - A reasonable level of interference must be contained at cells service area in order to provide a quality air interface Handover Behavior - The quality of the air interface to handover behavior is good, no unnecessary handovers, Rxquality at acceptable level, BTS & MS use minimum transmit power. Traffic Distribution - The quality of the air interface to traffic distribution is good, maximum amount of traffic can be handed.

Page 13: Auspicious_Profile_Teletalk(DT)_technical _Proposal

8.3 Optimization Phase

Site Audit Proper Parameters use Verify Neighbors list Reviewing Frequency Plan

Verify existing coverage, site design objectives Analysis & Identification of Problem areas/cells From PMS & drive test statistics, customer complaints Prioritization of problems Identify Solution and Implement Retest the problem areas Consistency Check of the OMC database Fine-tuning of parameters

Ongoing process, weekly optimization

Database maintenance and consistency audits

Fig.2: Optimization Phase

Fig.2: Optimization Phase

Page 14: Auspicious_Profile_Teletalk(DT)_technical _Proposal

9. Cluster Drive test Optimization: 9.1 Cluster Optimization Flow Chart

Fig.3: Cluster Optimization

9.2 Basic Process:

Page 15: Auspicious_Profile_Teletalk(DT)_technical _Proposal

9.3 Process for Acceptance

Fig.4: Acceptance Process 9.4 Performing the cluster MS1 Idle ( we get form this Coverage, Rx Level, Cell ID Plot, BCCH Plot)

MS2 Short Call Duration 60 Sec. Call Waiting 20 Sec. (We get from this CSSR, CSER,

Events Triggered ( Droop Call, Handover Failure, Location Area Update Failure, Location

Area Update) Plot

MS3 Dedicated Log Call ( We get from this Rx Level Plot, Rx Qual Plot, C/I Plot, SQI Plot,

Cell ID Plot, BCCH Plot, Drop Call Plot With Justification, Overshooting Plot With

Justification, Location Area Update Failure With Justification)

MS4 Data Part We get Upload & Download (Average & Maximum Speed)

For MOS Value We Analysis another Engineer Perform Drive test on M2M Call Test

Which Is MS1 Call MS2, Call Duration 120 Sec. Waiting Time 20 Sec. Continues Call.

Page 16: Auspicious_Profile_Teletalk(DT)_technical _Proposal

9.5 Purpose of RF Optimization:

Fig.5: Purpose of Optimization

9.6 Drive Testing Analysis: 9.6.1 Cell Dragging -Calls may drag a cell beyond the desired handover boundary. This might result dropped calls or bad Rxquality. Suggestions:

Create an appropriate neighbor cell list Proprietary Create an appropriate neighbor cell list Change HO parameters such as thresholds, margin, cell baring, etc.. Check serving cell’s cell identifier in the neighbor cell’s neighbor list Check neighbor cell’s BCCH, BSIC, LAC, Cell ID, etc..

9.6.2 Dropped Calls -Caused by either RF environments or incorrect system parameters Suggestions:

Check if an appropriate neighbor cell list is defined Check if an appropriate neighbor cell list is defined Check HO parameters Existing or new coverage holes Interference, Co-channels, Adjacent channels or External interference Serving cells might go down, coverage smaller as before Abnormalities such as call setup failure

9.6.3 Ping Ponging -Serving keep changing and as a result of bad audio quality Suggestions:

Check if an appropriate neighbor cell list is defined Check if an appropriate neighbor cell list is defined Check HO parameters Interference, Co-channels, Adjacent channels or External interference Lack of dominant server

Page 17: Auspicious_Profile_Teletalk(DT)_technical _Proposal

Poor coverage Not optimal antenna configuration

9.6.4 System Busy -System busy on several call attempts and site appears consistently on the traffic report Suggestions: Short Term Reduce the traffic on the congested cell/site. However, the proposed changes MUST NOT create any unacceptable problems such as coverage holes, dropped calls, etc Short term solutions are re-design the antenna configuration, Add additional RTs, Change BTS configuration Long Term • Build a new cell site to off-load traffic 9.6.5 Handover Boundary -Handovers do not occur at the desired HO boundary, the result an imbalance in traffic distribution across the system Suggestions: Check if an appropriate neighbor cell list is defined Check HO parameters Inappropriate antenna configurations of the serving and neighbor cells Interference, Co-channels, Adjacent channels or External interference No TCH available (neighbor cells congestion)

Page 18: Auspicious_Profile_Teletalk(DT)_technical _Proposal

10. Customer Complain: 10.1 Customer Complain Flow Chart

Fig.6: Customer Complain

10.2 Procedure On Customer Complain:

Initial Ticket on Customer Complain

Assign task on Drive Test Engineer

Initial Drive on Based on Customer Complain

Drive Test Analysis Report Prepare

Based On Report Change Proposal Implementation

Verification Drive Test Do.

Drive Test Analysis Report Prepare Based On Verification Drive Test.

If Meet the target KPI submitted the report & Close Ticket. Otherwise finding the

issue & Retry to solve it

Move on Next Customer Complain.

Yes

NO

Page 19: Auspicious_Profile_Teletalk(DT)_technical _Proposal

11. Indoor Walk Test: 11.1 Indoor Walk Test Flow Chart.

Fig.7: Indoor Walk Test

11.2 Procedure on Indoor Walk Test:

Initial Drive Test on IBS Site as Walk test in indoor & Drive test as outdoor. Proposed PRRU Location Based on Walk Test. Verification Walk Test & Drive Test & Analysis the Dive Test If Meet the target KPI submitted the report & Close Ticket. Otherwise finding the

issue & Retry to solve it Move on Next IBS Sites.

Yes

NO

Page 20: Auspicious_Profile_Teletalk(DT)_technical _Proposal

12. Project Organization Chart

Fig.8: Project Organization Chart

Page 21: Auspicious_Profile_Teletalk(DT)_technical _Proposal

13. Tools Capability

Capability of Tools/Software

Planning & optimization Software

Name Version Quantity

Planet 5.8 1

Xeda 9 1

Xeus 6 1

Reporting Software

Actix 5.0.2 1

Mapinfo 11.5 3

TEMS Discovery 4.0.8 2

Drive Test/Data Collection Software

TEMS Investigation 13/15/16 4/5/2

Nemo Outdoor 7.6.1.12 2

Mobile & Others

Sony Ericsson W995 10

GPS G-star IV 4

Huawei E372 2

Inverter Belkin 2

High Speed Hub Belkin 4

We have capability collect more tools which are need to achieve the project goal.