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TRANSCRIPT
ASTA PREMIUM BUSINESS SUMMIT
ASTA PREMIUM
ASTA PREMIUM BUSINESS SUMMIT
THE BEHAVIORAL SCIENCE
ASTA PREMIUM BUSINESS SUMMITASTA PREMIUM BUSINESS SUMMIT
JEFF KREISLERHead of Behavioral ScienceJ.P. Morgan Private BankBest-Selling Author, Princeton Educated Lawyer & Former Stand-up Comedian
ASTA PREMIUM BUSINESS SUMMIT
Behavioral ScienceWhat is it?Why should we care?How do we use it?
ASTA PREMIUM BUSINESS SUMMIT
The New Travel World Incorporate the new or insist on the old?Psychological Safety The Fresh Start Effect
ASTA PREMIUM BUSINESS SUMMIT
The Value of TravelAnticipate – Experience – Remember The Three Cs – Control, Competence, Community
ASTA PREMIUM BUSINESS SUMMIT
Providing The ValueOperational TransparencySocial ProofEndowment & IkeaNovelty & The Peak End Rule
ASTA PREMIUM BUSINESS SUMMIT
Frameworks for Better Choices Take 10B = MAPSpecific, Personal, Visual
ASTA PREMIUM BUSINESS SUMMIT
ASTA PREMIUM