april 21 nike webinar final
TRANSCRIPT
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2008 IBM Corporation
How An Innovative Organization Enhanced Its InvestmentIn SAP
Nike: A Case Study In Improving Planning AndPerformance Management
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2008 IBM Corporation
IBM Cognos Business Intelligence and PerformanceManagement for SAP
Karen Kirby
IBM Cognos SAP Market Executive
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3
A Challenging Economic Climate
Industry Structure Can ChangeSignificantly in Crisis
8%
19%
15% 13%
11%12%
11%2.3x
1989 1990 1991 1992 19941993 1995
N= 5,400 companies globally.
Source: The Corporate Executive Board, Executive Guidance for 2009
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Optimizing Performance
Performance
Decision Making
Information
Data
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Growing complexity of business demands for information
Why?
How arewe doing?
What shouldwe be doing?
Analysis
Reporting
Planning
INTERNAL
DATA
EXTERNALDATA
ERP
MAINFRAME
EXTERNAL
BI LLI NG
HR
CRM
Dashboarding
Scorecarding
Budgeting
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Open, enterprise-class platform increases business
adoption and minimizes the burden on IT
Reach all informationreliably and timely
Deliver a complete,consistent view ofthe business
Adopt infrastructure
and adapt to change
Cost-effectivelyscale as user
communities grow
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SAPNetWeaver Portal
SAPNetWeaver Application Server
SAP NetWeaverBusiness Warehouse
IBM Cognos 8 SAP Certifications
Enterprise Portal iViews(EP-BP)
SAPNetWeaver Application Server
(J2EE-DEP)
OLAP BAPI interface
SAP BW (BW-OBI)
Summary of Capabilities
Display Cognos BI content within an SAP NetWeaver Portal
Single sign on and authorization using SAP security
Option to run IBM Cognos 8 on the SAP web application server
Use multiple versions, instances and all structures within the SAP NetWeaver Business Warehouseas a data source for IBM Cognos 8 content. (Patent Pending Next Generation Engine)
SAP NetWeaver Components
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Efficiency: Make better decisions faster
Faster more effective decisions from business user self service
Flexibility: 24/7 Performance Management
Faster reaction to change, less reliance on specialized resources.
Agility: Timely and cost effective execution
Instant on the fly modifications, alterations, and changes to reports, plans and financial modelswithout growing IT service backlogs.
Proven Capabilities: Performance Management today
Turn your SAP infrastructure into a competitive weapon by embracing and extending SAP data to
all business users.
Predictable: High value without hidden costs
Avoid ongoing custom development, data migrations, management and administration of multipleincompatible tools. Leverage your investment in SAP as a competitive weapon.
IBM Cognos 8 Performance Management for SAP
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IBM Cognos 8 Planning for SAP
Cognos 8 Planning: a finance-managed planning, budgeting, and forecasting
solution that supports driver-based plans, rolling forecasts, involving all the
right people as frequently as needed.
Flexible Driver-based Planning
High Participation/High Frequency
Modular
Distributed Global Administration Real-time workflow - enables superior collection, control & collaboration
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Deliver trusted informationwith conformance,compliance and cost-
effective scale
Drive effective,auditable processes
that lead to better
business outcomes
BI and Performance Management Built for All Times
Aligning Finance, Operations, and IT
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IBM Cognos 8 - Differentiators
Unified Platform for Performance Management Lower TCO for development and maintenance
One solution to learn, one place to go for any Performance Management capability
Consistent Solution Roadmap Focused on Innovation Develop today without fear of future redevelopment requirement
Patent-Pending Integration with SAP NetWeaver
Optimized access to SAP NetWeaver BW
Maximized leverage of existing structures and
BEx queries
Data Source Agnostic
Broad heterogeneous application and data support Flexibility to adapt to evolving infrastructure landscape
Business User Self-Service
Increases business agility
Reduces time to decision
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SAP Insider Events
Customer Date Time
Tellabs February 26, 2009 Available for replay on
the SAP Insider siteFirst Energy March 19, 2009 Available for replay on
the SAP Insider site
Nike April 21, 2009 11 AM 12 PM EST
Customer Webinars (registration is required)http://webinars.sapinsideronline.com/index.cfm?session
Other Events
http://www.sapinsideronline.com/events.cfm?session
Event Dates Location
SAPPHIRE May 12 15, 2009 Orlando, FL
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Cognos on SAP User Group
Pre-requisites:
Existing Cognos software customer
Mandatory Non-Disclosure agreement
For additional information contact [email protected]
Meetings Dates Location
First Energy March 31, 2009 Akron, Ohio
Cognos Forum May 12, 2009 Orlando, FloridaDisney August 4, 2009 Burbank, CA
US Army ARDEC November 2009 New Jersey
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2008 IBM Corporation
Case Study: How Nike Is Using IBM Information ManagementTools To Improve Planning And Performance Management
Ron Duckworth
BW/BI Integration Director
Nike, Inc
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What Well Cover
Introduction
Landscape/History
Planning and Reporting
Inputs
Planning
Reporting
Solutions/Success/Next Steps
Q&A
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Nike Inc. Profile
Corporate headquarters in Beaverton, Oregon, USA 30,000+ employees worldwide
$18.5B Revenue
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What Well Cover
Introduction
Landscape/History
Planning and Reporting
Inputs
Planning
Reporting
Solutions/Success/Next Steps
Q&A
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NIKE System Landscape
SAP is NIKEs strategic partner for ERP and BI
One of SAPs largest SAP R/3 Apparel Footwear Solution clients
NIKE runs 50+ countries on a single code two box instance Large BW installation Finance over 6TB with 600+ users
SAP : NIKE jointly developed SAP Netweaver solution for direct suppliermanagement.
Cognos EP chosen over BPS and IP
Business looked for top-down driver-based tool
Business needed flexible solution
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Nike Cognos landscape
Cognos
Planning (CP) 8.3 (Production)
Used CP for 4+ years, around 40 Models 350+ Planning users, primarily Finance
Two NT Server instances on MS SQL USA & Europe
BI 8.3 (Production)
350+ users against PDM and SAP-BW
Cognos Solutions developed with Cognos and Cognos partners
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Where weve been
The focus since 2004 has been to design, implement, stabilize, and improve our existingfinancial planning processes:
2005 2006 2007 2008 2009 2010
Quarterly Landing Estimates
3 Year Strategic Planning
Headcount Planning
Working Capital Planning
CAPEX Planning
Category Planning
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Nike is progressively building its Cognos Planning footprintmodule by module to meet its planning process
Global CSR
EMEA 3 YrApplication
Category
Planning
Targets
Demand Creation Capital
Headcount
Three Year
Strategic Plan(CSR)
Product Plan24 month
(Six Season)
Annual
Targets& Budget
Orders(Futures &Backlog)
Futures
Backlog
Forecasts(Monthly) LandingEstimate
LandingEstimate
In Excel
& SAP
R/3 at
current
time
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Nike leverages Cognos EP for three key situations
Driver Based Planning
What If capability
Leverage instant currency translation and consolidation
Deployed to multiple users around the globe using Contributor Typically build data requirements in under five business days
Global planning applications such as 3 Year Planning and Target Annual Budget setting
Example: EMEA Planning Application
Data Collection
Collect data / information quickly not held in SAP Replace MS Excel databooks and emails.
Headcount statistics, Capital Planning templates, Quarter End Landing Estimates prior to fiscalclose.
Example: Demand Creation Model
Detailed Business Unit Forecasts (short & long range)
Standardize multiple inputs across multiple time horizons to consistent output
Summary feeds summary inputs to Corporate templates
Example: USA Footwear Model
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Strategic PlanningMonthly Forecasting
& Annual BudgetsOther Planning
Activities
Financial Planning Processes Utilizing Cognos
Planning Solution Current State
3 Year Corporate StrategicReviews (annual & quarterlyviews)
Corporate Planning Model
EMEA Strategic Planning
Americas 8 Season Forecast
Golf Bible
Corporate Target Setting
Headcount Planning CAPEX Planning
Working Capital Planning
10 Year Scenario Planning
Global FW 8 Season
Revenue Forecast
Futures: Gross to Net
Backlog Reporting
Americas Demand Creation
Planning
Quarterly Landing Estimate
10 Year Cash Planning
INITIAL SCOPE
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Strategic PlanningMonthly Forecasting
& Annual BudgetsOther Planning
Activities
Financial Planning Processes Utilizing Cognos
Planning Solution Future State
3 Year Corporate StrategicReviews (annual & quarterlyviews)
EMEA Strategic Planning
Americas 8 season forecast
Golf Bible
Corp Target Setting
Headcount Planning
CAPEX Planning Working Capital Planning
10 Year Scenario Planning
Global FW 8 seasonRevenue Forecast
Driver-based models alignedacross like businesses:
Wholesale Business Model(FW, AP, EQ)
Licensed Business Model
Retail Business Model
All models include:
Rev/Cogs Planning
Demand Creation Planning
Functional OverheadSpending
Working Capital Planning
Investment / Project Planning
Quarterly Landing Estimate
10 Year Cash Planning
NEW
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Solution being considered leverages the reports already developedusing our current suite of tools
Planning Analyst / Power User - Use IBM Cognos 8 BI for direct access on the Planning Datamart
Actuals Analyst / Power User Use existing SAP NetWeaver Business Warehouse reporting tool
suite
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What Well Cover
Introduction
Landscape/History
Planning and Reporting
Inputs
Planning
Reporting
Solutions/Success/Next Steps
Q&A
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REPORTINGINPUTS PLANNING
Planning and Reporting
Getting data intoCognos for
Planning
Reporting of planand actuals data for
analysis
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History
Manual excel uploads (decentralized)
SAP Netweaver BW queries loaded via copy/paste
(centralized)SAP Netweaver BW queries loaded to SQLpublished to CP
Tested CP integration with SAP Netweaver BWExcel add-on for Contributor
Cognos BI running on SAP Netweaver BW
INPUTS
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Key Learnings
Align masterdata dimensions Minimize manual data loading Centralize the data staging required for planning Automate the data movement Reduce duplicate data storage
Flexible filtering framework Maximize performance
INPUTS
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History
Driver Based PlanningData collectionDetailed business unit forecasts (short & long range)
PLANNING
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Key Learnings
Focus on the regional requirements Create consolidation activities to roll regional models to
global models Enable the planning process to move from Forecast to
CSR to Budget to Forecast Excel enabled
PLANNING
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Financial Business Intelligence requires alignment of the three
key Finance processes
Reporting& Analysis
To deliver a world-class solution requires alignmentof Actuals (transaction data) with Plan (business planning data)
Reporting tools only effective if integrated
with Business Planning and Transactional Processing
BusinessPlanning
TransactionalProcessing &Consolidation
Reporting& Analysis
BusinessPlanning
TransactionalProcessing &Consolidation
REPORTING
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Key Learnings
Certified reporting enabled Ad-hoc capabilities Standardized reporting available throughout the
planning process Simple, easy to use experience
Maximize performance
REPORTING
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Solutions for these challenges have been identified,
but additional work is still required for success
Integration withSAP NetWeaver
Business
Warehouse
OutputsInputs
SOLUTIONS IBM Cognos 8 BI
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What Well Cover
Introduction
Landscape/History
Planning and Reporting
Inputs
Planning
Reporting
There is no finish line
Q&A
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Key Successes
Target setting / scenario planning that provides:
Transparency of assumptions Version management & control
Limited IT dependence (quick turn-around for those ad-hoc urgentrequests)
Distributed model development allowing users to takeadvantage of capabilities of Cognos Planning
Instant consolidation of inputs & workflow mgmt
Minimal, if any, training required for Contributors
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Change is needed now because
Our current planning processes are not integrated across businessplanning timelines (seasons)
Our current planning processes are inefficient, inaccurate and nottimely
Planning the business through a globally defined category view inaddition to a geographic and product engine view increases the
number of dimensionsthis cannotbe supported by currentprocesses and technologies
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We will eliminate redundancies and inefficiencies by changing the timing
From separate timelines
across Finance and theCategory Game Plan
. . . to integrated timelines
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and both the frequency and level of detail in our financial forecastprocesses
Jun- 08 Jul- 08 A ug -08 Sep -08 Oct -0 8 No v- 08 Dec -08 Jan- 09 Feb -09 Mar- 09 A pr- 09 May -09
FA '08
HO '08
SP '09
SU '09
FA '09
HO '09
SP '10
SU '10
FA ' 10
HO ' 10
SP '11
SU '11
FA ' 11
HO ' 11
SP '12
SU '12
C
urrentFinance
P
rocesses
FY
0
9
FY
10
FY
11
FY
12
Q
B
R
Q
B
R
Q
B
R
Q
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FY10
Budget
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From detailed forecast
updates every month
to detailedforecasts only
quarterly
Jun- 08 Jul- 08 A ug -0 8 Sep -0 8 Oct -08 Nov -0 8 Dec- 08 Jan- 09 Feb- 09 Mar- 09 A pr- 09 May -09
FA '08
HO '08
SP '09
SU '09
FA '09
HO '09
SP '10
SU '10
FA '10
HO ' 10
SP '11
SU '11
FA '11
HO ' 11
SP '12
SU '12
N
ew
Finance
Processe
sFY
0
9
FY
10
FY
11
FY
12
Q
BR
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FY10
Budget
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We will standardize and align finance and operational planning processes
Financial Inputs & Outputs for Category Gameplan
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We will create profitability driver-based solutions:3 Year Strategic Planning
Revenue Drivers Financial MetricsCONSUMER
Sport Participation ratesMarket Size / ShareMarket GrowthPrice Points (Good, Better, Best)Frequency of Purchases (volume)Silhouette Trends
DISTRIBUTION
New DoorsExisting Doors Comp DoorsExisting Doors Door ExpansionAverage Sales per doorUnits per doorDiscountsMarketing Spend (retail fixtures, co-op)
By CategoryBy Country
By CategoryBy CountryBy ChannelBy Account (maybe)By BU
FuturesAuto ReplenishmentAt OnceCancellations----------------------------Net Demand----------------------------
Discounts
ClaimsReturnsCloseoutsLicensee----------------------------Net Revenue----------------------------
Net RevenueRevenue Growth %
Cost DriversMACRO MARKET INDICATORS
Cost of OilLaborFXLocal for LocalDutiesRaw Materials
PRODUCT MIX
New Innovations% of Carry Over productAirfreight assumptions
Financial MetricsFOBDutyFreight In----------------------------Product Cost----------------------------
Product CostGPM%
By BU (maybe)
By CategoryBy RegionBy BU
ILLUSTRATIVE
41
Focus on highest priority key drivers
Demand Creation DriversBRAND CONCEPT MAP
Initiatives (e.g. Cold Weather Pro,Nike +, World Cup)
Consumer Insights / TrendsRevenue Projections (CO-OP, etc)
SPORTS MARKETING
Existing Contracts (Terms)Potential New DealsRenewalsMajor Athlete / Term PerformanceBonusesProrations
Divestments
Financial MetricsRetail Brand MarketingAdvertisingDigitalBrand EventsPublic RelationsOther---------------------------------Brand Demand Creation---------------------------------
Base ExpenseBonusCompEvents-------------------------------Total Sports Marketing
-------------------------------
------------------------Demand Creation------------------------
Demand CreationDemand Creation as a % of RevenueDemand Creation Growth %
By CategoryBy CountryBy Medium
By CategoryBy RegionCommittedvs. PlannedIL
LUSTRATIVE
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We will create profitability driver-based solutions:Performance Mgmt Quarterly Updates
Focus on bookings & invoiced sales plus the related
costs to support the business
P&L Statemen t
Direct Indirect Fully Alloc
Revenue
Gross Sales
Discounts and claims
Net Revenue
COGS
Product Cost
Warehousing
RD&D
3rd Party Royalty
Other COGS
Gross MarginGross Margin %
Gross Pricing Margin %
Net Pricing Margin %
SG&A
Demand Creation - Sports Marketing
Demand Creation - all other
Operating Overhead
Total SG&A
Other (income)/Expense
EBIT
as % of revenues
Balance Sheet Direct Indirect Fully AllocInventory (DII)
In-line
Close Out
k
Seasonal Fiscal
Quarterly Forecast
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Benefits to the Business
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Question & Answer
Contact Information:
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Copyright IBM Corporation 2008 All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS ISwithout warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothingcontained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms andconditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they
will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBMs sole discretionbased on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Cognos, theCognos logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Othercompany, product, or service names may be trademarks or service marks of others.