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    2008 IBM Corporation

    How An Innovative Organization Enhanced Its InvestmentIn SAP

    Nike: A Case Study In Improving Planning AndPerformance Management

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    2008 IBM Corporation

    IBM Cognos Business Intelligence and PerformanceManagement for SAP

    Karen Kirby

    IBM Cognos SAP Market Executive

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    3

    A Challenging Economic Climate

    Industry Structure Can ChangeSignificantly in Crisis

    8%

    19%

    15% 13%

    11%12%

    11%2.3x

    1989 1990 1991 1992 19941993 1995

    N= 5,400 companies globally.

    Source: The Corporate Executive Board, Executive Guidance for 2009

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    4

    Optimizing Performance

    Performance

    Decision Making

    Information

    Data

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    5

    Growing complexity of business demands for information

    Why?

    How arewe doing?

    What shouldwe be doing?

    Analysis

    Reporting

    Planning

    INTERNAL

    DATA

    EXTERNALDATA

    ERP

    MAINFRAME

    EXTERNAL

    BI LLI NG

    HR

    CRM

    Dashboarding

    Scorecarding

    Budgeting

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    Open, enterprise-class platform increases business

    adoption and minimizes the burden on IT

    Reach all informationreliably and timely

    Deliver a complete,consistent view ofthe business

    Adopt infrastructure

    and adapt to change

    Cost-effectivelyscale as user

    communities grow

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    SAPNetWeaver Portal

    SAPNetWeaver Application Server

    SAP NetWeaverBusiness Warehouse

    IBM Cognos 8 SAP Certifications

    Enterprise Portal iViews(EP-BP)

    SAPNetWeaver Application Server

    (J2EE-DEP)

    OLAP BAPI interface

    SAP BW (BW-OBI)

    Summary of Capabilities

    Display Cognos BI content within an SAP NetWeaver Portal

    Single sign on and authorization using SAP security

    Option to run IBM Cognos 8 on the SAP web application server

    Use multiple versions, instances and all structures within the SAP NetWeaver Business Warehouseas a data source for IBM Cognos 8 content. (Patent Pending Next Generation Engine)

    SAP NetWeaver Components

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    Efficiency: Make better decisions faster

    Faster more effective decisions from business user self service

    Flexibility: 24/7 Performance Management

    Faster reaction to change, less reliance on specialized resources.

    Agility: Timely and cost effective execution

    Instant on the fly modifications, alterations, and changes to reports, plans and financial modelswithout growing IT service backlogs.

    Proven Capabilities: Performance Management today

    Turn your SAP infrastructure into a competitive weapon by embracing and extending SAP data to

    all business users.

    Predictable: High value without hidden costs

    Avoid ongoing custom development, data migrations, management and administration of multipleincompatible tools. Leverage your investment in SAP as a competitive weapon.

    IBM Cognos 8 Performance Management for SAP

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    IBM Cognos 8 Planning for SAP

    Cognos 8 Planning: a finance-managed planning, budgeting, and forecasting

    solution that supports driver-based plans, rolling forecasts, involving all the

    right people as frequently as needed.

    Flexible Driver-based Planning

    High Participation/High Frequency

    Modular

    Distributed Global Administration Real-time workflow - enables superior collection, control & collaboration

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    Deliver trusted informationwith conformance,compliance and cost-

    effective scale

    Drive effective,auditable processes

    that lead to better

    business outcomes

    BI and Performance Management Built for All Times

    Aligning Finance, Operations, and IT

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    IBM Cognos 8 - Differentiators

    Unified Platform for Performance Management Lower TCO for development and maintenance

    One solution to learn, one place to go for any Performance Management capability

    Consistent Solution Roadmap Focused on Innovation Develop today without fear of future redevelopment requirement

    Patent-Pending Integration with SAP NetWeaver

    Optimized access to SAP NetWeaver BW

    Maximized leverage of existing structures and

    BEx queries

    Data Source Agnostic

    Broad heterogeneous application and data support Flexibility to adapt to evolving infrastructure landscape

    Business User Self-Service

    Increases business agility

    Reduces time to decision

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    SAP Insider Events

    Customer Date Time

    Tellabs February 26, 2009 Available for replay on

    the SAP Insider siteFirst Energy March 19, 2009 Available for replay on

    the SAP Insider site

    Nike April 21, 2009 11 AM 12 PM EST

    Customer Webinars (registration is required)http://webinars.sapinsideronline.com/index.cfm?session

    Other Events

    http://www.sapinsideronline.com/events.cfm?session

    Event Dates Location

    SAPPHIRE May 12 15, 2009 Orlando, FL

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    Cognos on SAP User Group

    Pre-requisites:

    Existing Cognos software customer

    Mandatory Non-Disclosure agreement

    For additional information contact [email protected]

    Meetings Dates Location

    First Energy March 31, 2009 Akron, Ohio

    Cognos Forum May 12, 2009 Orlando, FloridaDisney August 4, 2009 Burbank, CA

    US Army ARDEC November 2009 New Jersey

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    2008 IBM Corporation

    Case Study: How Nike Is Using IBM Information ManagementTools To Improve Planning And Performance Management

    Ron Duckworth

    BW/BI Integration Director

    Nike, Inc

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    What Well Cover

    Introduction

    Landscape/History

    Planning and Reporting

    Inputs

    Planning

    Reporting

    Solutions/Success/Next Steps

    Q&A

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    Nike Inc. Profile

    Corporate headquarters in Beaverton, Oregon, USA 30,000+ employees worldwide

    $18.5B Revenue

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    What Well Cover

    Introduction

    Landscape/History

    Planning and Reporting

    Inputs

    Planning

    Reporting

    Solutions/Success/Next Steps

    Q&A

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    NIKE System Landscape

    SAP is NIKEs strategic partner for ERP and BI

    One of SAPs largest SAP R/3 Apparel Footwear Solution clients

    NIKE runs 50+ countries on a single code two box instance Large BW installation Finance over 6TB with 600+ users

    SAP : NIKE jointly developed SAP Netweaver solution for direct suppliermanagement.

    Cognos EP chosen over BPS and IP

    Business looked for top-down driver-based tool

    Business needed flexible solution

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    Nike Cognos landscape

    Cognos

    Planning (CP) 8.3 (Production)

    Used CP for 4+ years, around 40 Models 350+ Planning users, primarily Finance

    Two NT Server instances on MS SQL USA & Europe

    BI 8.3 (Production)

    350+ users against PDM and SAP-BW

    Cognos Solutions developed with Cognos and Cognos partners

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    20

    Where weve been

    The focus since 2004 has been to design, implement, stabilize, and improve our existingfinancial planning processes:

    2005 2006 2007 2008 2009 2010

    Quarterly Landing Estimates

    3 Year Strategic Planning

    Headcount Planning

    Working Capital Planning

    CAPEX Planning

    Category Planning

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    Nike is progressively building its Cognos Planning footprintmodule by module to meet its planning process

    Global CSR

    EMEA 3 YrApplication

    Category

    Planning

    Targets

    Demand Creation Capital

    Headcount

    Three Year

    Strategic Plan(CSR)

    Product Plan24 month

    (Six Season)

    Annual

    Targets& Budget

    Orders(Futures &Backlog)

    Futures

    Backlog

    Forecasts(Monthly) LandingEstimate

    LandingEstimate

    In Excel

    & SAP

    R/3 at

    current

    time

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    22

    Nike leverages Cognos EP for three key situations

    Driver Based Planning

    What If capability

    Leverage instant currency translation and consolidation

    Deployed to multiple users around the globe using Contributor Typically build data requirements in under five business days

    Global planning applications such as 3 Year Planning and Target Annual Budget setting

    Example: EMEA Planning Application

    Data Collection

    Collect data / information quickly not held in SAP Replace MS Excel databooks and emails.

    Headcount statistics, Capital Planning templates, Quarter End Landing Estimates prior to fiscalclose.

    Example: Demand Creation Model

    Detailed Business Unit Forecasts (short & long range)

    Standardize multiple inputs across multiple time horizons to consistent output

    Summary feeds summary inputs to Corporate templates

    Example: USA Footwear Model

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    Strategic PlanningMonthly Forecasting

    & Annual BudgetsOther Planning

    Activities

    Financial Planning Processes Utilizing Cognos

    Planning Solution Current State

    3 Year Corporate StrategicReviews (annual & quarterlyviews)

    Corporate Planning Model

    EMEA Strategic Planning

    Americas 8 Season Forecast

    Golf Bible

    Corporate Target Setting

    Headcount Planning CAPEX Planning

    Working Capital Planning

    10 Year Scenario Planning

    Global FW 8 Season

    Revenue Forecast

    Futures: Gross to Net

    Backlog Reporting

    Americas Demand Creation

    Planning

    Quarterly Landing Estimate

    10 Year Cash Planning

    INITIAL SCOPE

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    Strategic PlanningMonthly Forecasting

    & Annual BudgetsOther Planning

    Activities

    Financial Planning Processes Utilizing Cognos

    Planning Solution Future State

    3 Year Corporate StrategicReviews (annual & quarterlyviews)

    EMEA Strategic Planning

    Americas 8 season forecast

    Golf Bible

    Corp Target Setting

    Headcount Planning

    CAPEX Planning Working Capital Planning

    10 Year Scenario Planning

    Global FW 8 seasonRevenue Forecast

    Driver-based models alignedacross like businesses:

    Wholesale Business Model(FW, AP, EQ)

    Licensed Business Model

    Retail Business Model

    All models include:

    Rev/Cogs Planning

    Demand Creation Planning

    Functional OverheadSpending

    Working Capital Planning

    Investment / Project Planning

    Quarterly Landing Estimate

    10 Year Cash Planning

    NEW

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    Solution being considered leverages the reports already developedusing our current suite of tools

    Planning Analyst / Power User - Use IBM Cognos 8 BI for direct access on the Planning Datamart

    Actuals Analyst / Power User Use existing SAP NetWeaver Business Warehouse reporting tool

    suite

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    What Well Cover

    Introduction

    Landscape/History

    Planning and Reporting

    Inputs

    Planning

    Reporting

    Solutions/Success/Next Steps

    Q&A

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    REPORTINGINPUTS PLANNING

    Planning and Reporting

    Getting data intoCognos for

    Planning

    Reporting of planand actuals data for

    analysis

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    History

    Manual excel uploads (decentralized)

    SAP Netweaver BW queries loaded via copy/paste

    (centralized)SAP Netweaver BW queries loaded to SQLpublished to CP

    Tested CP integration with SAP Netweaver BWExcel add-on for Contributor

    Cognos BI running on SAP Netweaver BW

    INPUTS

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    Key Learnings

    Align masterdata dimensions Minimize manual data loading Centralize the data staging required for planning Automate the data movement Reduce duplicate data storage

    Flexible filtering framework Maximize performance

    INPUTS

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    History

    Driver Based PlanningData collectionDetailed business unit forecasts (short & long range)

    PLANNING

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    Key Learnings

    Focus on the regional requirements Create consolidation activities to roll regional models to

    global models Enable the planning process to move from Forecast to

    CSR to Budget to Forecast Excel enabled

    PLANNING

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    Financial Business Intelligence requires alignment of the three

    key Finance processes

    Reporting& Analysis

    To deliver a world-class solution requires alignmentof Actuals (transaction data) with Plan (business planning data)

    Reporting tools only effective if integrated

    with Business Planning and Transactional Processing

    BusinessPlanning

    TransactionalProcessing &Consolidation

    Reporting& Analysis

    BusinessPlanning

    TransactionalProcessing &Consolidation

    REPORTING

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    Key Learnings

    Certified reporting enabled Ad-hoc capabilities Standardized reporting available throughout the

    planning process Simple, easy to use experience

    Maximize performance

    REPORTING

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    Solutions for these challenges have been identified,

    but additional work is still required for success

    Integration withSAP NetWeaver

    Business

    Warehouse

    OutputsInputs

    SOLUTIONS IBM Cognos 8 BI

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    What Well Cover

    Introduction

    Landscape/History

    Planning and Reporting

    Inputs

    Planning

    Reporting

    There is no finish line

    Q&A

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    Key Successes

    Target setting / scenario planning that provides:

    Transparency of assumptions Version management & control

    Limited IT dependence (quick turn-around for those ad-hoc urgentrequests)

    Distributed model development allowing users to takeadvantage of capabilities of Cognos Planning

    Instant consolidation of inputs & workflow mgmt

    Minimal, if any, training required for Contributors

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    Change is needed now because

    Our current planning processes are not integrated across businessplanning timelines (seasons)

    Our current planning processes are inefficient, inaccurate and nottimely

    Planning the business through a globally defined category view inaddition to a geographic and product engine view increases the

    number of dimensionsthis cannotbe supported by currentprocesses and technologies

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    We will eliminate redundancies and inefficiencies by changing the timing

    From separate timelines

    across Finance and theCategory Game Plan

    . . . to integrated timelines

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    and both the frequency and level of detail in our financial forecastprocesses

    Jun- 08 Jul- 08 A ug -08 Sep -08 Oct -0 8 No v- 08 Dec -08 Jan- 09 Feb -09 Mar- 09 A pr- 09 May -09

    FA '08

    HO '08

    SP '09

    SU '09

    FA '09

    HO '09

    SP '10

    SU '10

    FA ' 10

    HO ' 10

    SP '11

    SU '11

    FA ' 11

    HO ' 11

    SP '12

    SU '12

    C

    urrentFinance

    P

    rocesses

    FY

    0

    9

    FY

    10

    FY

    11

    FY

    12

    Q

    B

    R

    Q

    B

    R

    Q

    B

    R

    Q

    B

    R

    FY10

    Budget

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    Y

    ear

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    Fcst Fcst Fcst Fcst Fcst Fcst Fcst Fcst FcstFcst Fcst

    From detailed forecast

    updates every month

    to detailedforecasts only

    quarterly

    Jun- 08 Jul- 08 A ug -0 8 Sep -0 8 Oct -08 Nov -0 8 Dec- 08 Jan- 09 Feb- 09 Mar- 09 A pr- 09 May -09

    FA '08

    HO '08

    SP '09

    SU '09

    FA '09

    HO '09

    SP '10

    SU '10

    FA '10

    HO ' 10

    SP '11

    SU '11

    FA '11

    HO ' 11

    SP '12

    SU '12

    N

    ew

    Finance

    Processe

    sFY

    0

    9

    FY

    10

    FY

    11

    FY

    12

    Q

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    Q

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    Budget

    3

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    Lt Fcst Fcst FcstLt Lt Lt Lt Lt Lt Lt

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    We will standardize and align finance and operational planning processes

    Financial Inputs & Outputs for Category Gameplan

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    We will create profitability driver-based solutions:3 Year Strategic Planning

    Revenue Drivers Financial MetricsCONSUMER

    Sport Participation ratesMarket Size / ShareMarket GrowthPrice Points (Good, Better, Best)Frequency of Purchases (volume)Silhouette Trends

    DISTRIBUTION

    New DoorsExisting Doors Comp DoorsExisting Doors Door ExpansionAverage Sales per doorUnits per doorDiscountsMarketing Spend (retail fixtures, co-op)

    By CategoryBy Country

    By CategoryBy CountryBy ChannelBy Account (maybe)By BU

    FuturesAuto ReplenishmentAt OnceCancellations----------------------------Net Demand----------------------------

    Discounts

    ClaimsReturnsCloseoutsLicensee----------------------------Net Revenue----------------------------

    Net RevenueRevenue Growth %

    Cost DriversMACRO MARKET INDICATORS

    Cost of OilLaborFXLocal for LocalDutiesRaw Materials

    PRODUCT MIX

    New Innovations% of Carry Over productAirfreight assumptions

    Financial MetricsFOBDutyFreight In----------------------------Product Cost----------------------------

    Product CostGPM%

    By BU (maybe)

    By CategoryBy RegionBy BU

    ILLUSTRATIVE

    41

    Focus on highest priority key drivers

    Demand Creation DriversBRAND CONCEPT MAP

    Initiatives (e.g. Cold Weather Pro,Nike +, World Cup)

    Consumer Insights / TrendsRevenue Projections (CO-OP, etc)

    SPORTS MARKETING

    Existing Contracts (Terms)Potential New DealsRenewalsMajor Athlete / Term PerformanceBonusesProrations

    Divestments

    Financial MetricsRetail Brand MarketingAdvertisingDigitalBrand EventsPublic RelationsOther---------------------------------Brand Demand Creation---------------------------------

    Base ExpenseBonusCompEvents-------------------------------Total Sports Marketing

    -------------------------------

    ------------------------Demand Creation------------------------

    Demand CreationDemand Creation as a % of RevenueDemand Creation Growth %

    By CategoryBy CountryBy Medium

    By CategoryBy RegionCommittedvs. PlannedIL

    LUSTRATIVE

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    We will create profitability driver-based solutions:Performance Mgmt Quarterly Updates

    Focus on bookings & invoiced sales plus the related

    costs to support the business

    P&L Statemen t

    Direct Indirect Fully Alloc

    Revenue

    Gross Sales

    Discounts and claims

    Net Revenue

    COGS

    Product Cost

    Warehousing

    RD&D

    3rd Party Royalty

    Other COGS

    Gross MarginGross Margin %

    Gross Pricing Margin %

    Net Pricing Margin %

    SG&A

    Demand Creation - Sports Marketing

    Demand Creation - all other

    Operating Overhead

    Total SG&A

    Other (income)/Expense

    EBIT

    as % of revenues

    Balance Sheet Direct Indirect Fully AllocInventory (DII)

    In-line

    Close Out

    k

    Seasonal Fiscal

    Quarterly Forecast

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    Benefits to the Business

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    Question & Answer

    Contact Information:

    [email protected]

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    Copyright IBM Corporation 2008 All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS ISwithout warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothingcontained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms andconditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they

    will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBMs sole discretionbased on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Cognos, theCognos logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Othercompany, product, or service names may be trademarks or service marks of others.