Cloud Intelligence Conference Washington State Convention Center Seattle April 17, 2012

Leading Provider of Enterprise Solutions in the Microsoft Cloud Office 365 / SharePoint Online and Windows Azure

• Live, referenceable implementations at F500 enterprises

• One of the earliest adopters of the Cloud – deep expertise and experience

• IP-led solution accelerators and services offering

ERP-Surround Cloud Products

• Contract Lifecycle Management (ICLM)

• Channel Partner Relationship Management (IPRM)

• Transportation Management System (ITMS)

Cloud Services

• Cloud – On Premise content integration

• Windows Azure and Office 365 application development

• Big Data services

Managed Business Desk

• Business and IT support (email, phone, IM) for ICLM, IPRM,

ITMS, and Custom Applications

Candidate for Cloud?

Candidate for

OnPrem?

The Long Tail refers to the statistical property that a larger share of population rests within the tail of a

probability distribution than observed under a 'normal' or Gaussian distribution

• Distribution that could drive on-prem vs. cloud decisions

• Co-exist (need for hybrid solutions)

• Extranet, Partner facing, Peripheral, B2B scenarios

Thousands of Farmers

Hundreds of Dealers

Micro Irrigation Manufacturer

Communication through Phone, Email and Fax

Challenges Unstructured, decentralized information

Nationally distributed farmers, dealers and sales personnel

High Cost of Communications and Collaboration

Missed opportunity and leakage for all - farmers, dealers as well as manufacturers

Insurance

Agents

Self On-Boarding on cloud

Request to get on board

Fill online form

Agent gets registered in

to the system

Request for Sign in

ID and password is

generated

Agent on-boarded

Review and I Accept

E-Signed PDF copy mailed to legal

dept. and agent

“Code of conduct” agreement

Thousands of Buyers

Trading Partners Thousands of Suppliers

Communication through IT Systems (e.g. EDI), Phone and Email

Consumers (millions)

Challenges Unstructured, decentralized information

Manual processes for reconciliation

High volumes of data to be processed

Poor user experience leading to revenue leakage

Million of Users Hundreds of non-profits /

NGO’s

Current Process for allowing users to share information

Challenges Leveraging appropriate platforms during a disaster

Leveraging communication methods (SMS, Email, Facebook, Twitter, Skype)

Ability to volunteer matched to user’s skill set

Ability to donate money through multiple channels

Incident reporting

Thousands of friends

Repository (SQL Azure)

Thousands of Customers &

Partners

Business Desk

Current Tool for Information Exchange Agreements (e.g. NDAs)

Challenges >8k support requests per year

Use of paper copy for executing contracts is time consuming

Unstructured, decentralized information

Multiple tools (iRIMS, IEA etc.)

Numerous errors in tool

Thousands of IWs

Repository IRIMS

US Office: 14711 NE 29th Place, Suite 215 Bellevue, WA 98007 Phone: (425) 296-6053

India Office:

Plot 34/2, Rajiv Gandhi Infotech Park - Phase 1

Hinjewadi, Pune 411057. India

Phone: +91 20 6614-3499

Web: www.icertis.com

Email: info@icertis.com