apds unified communications assessment

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Welcome to ATA03001AEN: Unified Communications - APDS Level Assessment. There are 50 questions in this assessment 1. When competing against the Cisco IP telephony system, which statement is true about Cisco availability? An S8800 is required to provide capacity and availability similar to Cisco. The Cisco SRST survivability option compares to Avaya Critical Reliability. Cisco CUCM clustering is similar to the Avaya SLS option. Cisco considers downtime to be the loss of all lines, trunks, or all attendant consoles. Correct! 2. System Manager can adapt to different telephony systems by modifying the syntax of which two? (Select two.) SIP Protocol SIP Message Dialed Number H.323 Messages Voice over IP Correct! 3. You have a customer with a legacy DEFINITY G3csi system supporting 300 active analog and digital stations. They want to upgrade to an IP telephony system. Which server/gateway combination would you recommend? S8400 / G650

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Page 1: apds unified communications assessment

Welcome to ATA03001AEN: Unified Communications - APDS Level Assessment. There are 50 questions in this assessment

1. When competing against the Cisco IP telephony system, which statement is true about Cisco availability?

An S8800 is required to provide capacity and availability similar to Cisco.

The Cisco SRST survivability option compares to Avaya Critical Reliability.

Cisco CUCM clustering is similar to the Avaya SLS option.

Cisco considers downtime to be the loss of all lines, trunks, or all attendant consoles.

Correct!

2. System Manager can adapt to different telephony systems by modifying the syntax of which two? (Select two.)

SIP Protocol

SIP Message

Dialed Number

H.323 Messages

Voice over IP

   

Correct!

3. You have a customer with a legacy DEFINITY G3csi system supporting 300 active analog and digital stations. They want to upgrade to an IP telephony system. Which server/gateway combination would you recommend?

S8400 / G650

S8510 / G450

S8300 / G450

S8730 / G600

Correct!

4. Which gateway model has a maximum capacity of 210 active trunks?

G450

Page 2: apds unified communications assessment

G350

G430

G250

Correct!

5. The AudioCodes Gateway does NOT support which type of connectivity?

SIP

Digital Set Emulation (DSE)

Q.SIG

T1

Correct!

6. What would be the appropriate upgrade path for a customer using a DEFINITY G3csi and 400 endpoints?

S8510 and G250

S8300 and G450

S8100 and G430

S8700 and G650

Correct!

7. Which mode of operation within Avaya one-X Communicator allows a user on a PSTN phone line to access IP telephony features?

Analog Access mode

VoIP mode

Dual Connect mode

Shared Control mode

Correct!

Page 3: apds unified communications assessment

8. When bidding on a small to medium size IP telephony system, which three features would you most likely up-sell? (Select three.)

Music on Hold

Voice Mail

Aura Session Manager

VPN 96xx IP phones

Meet Me Conferencing

   

Correct!

9. How many IP addresses are required on System Platform single server?

1

2

3

4

Correct!

10. Which of the following is NOT a valid configurations for one-X Speech?

3 server set nodes, 1 server set controller

2 server set nodes, 1 server set controller

4 server set controllers, 1 server set node

4 server set nodes, 1 server set controller

Correct!

11. Which of the following is NOT a valid Business Continuity solution?

Survivable Modular Messaging for MSS

Survivable Modular Messaging for Exchange

Survivable Modular Messaging for Domino

Page 4: apds unified communications assessment

MAS N+1 server configuration

Correct!

12. One-X Portal provides the following functionality to One-X Communicator (choose two)

Continuous call history

Directory Listing access

Propagation of Presence to MOC

LDAP Integration

   

Correct!

13. AE Services is compatible with which Microsoft Server?

Microsoft Office Live Communications Server 2007

Microsoft Office Communications Server 2005

Microsoft Office Communications Server 2007

Microsoft Office Communicator

Correct!

14. Which three are conditions that can trigger Inter-Gateway Alternate Routing (IGAR)? (Select three.)

WAN failure

VoIP resource exhaustion

WAN bandwidth limit is reached.

packet loss between two parties within the same network region

no codec defined for the network

   

Correct!

15. Which three components would be included in a typical DEFINITY configuration for a medium-sized installation? (Select three.)

G3csi processor

direct fiber connected

up to three port networks

up to three G600 carriers

critical reliability

   

Page 5: apds unified communications assessment

Correct!

16. What defines policy in Session Manager, but does not implement it?

Security Agent

Personal Routing Assistant

SIP Registrar

Global Policy Maker

Correct!

17. Which IBM DUC component provides an embedded voice recorder that allows playback through local multimedia and telephone?

DUC Admin

DUC C++

DUC Client

DUC Server

Correct!

18. Enterprise Wide Allocation license files expire how many days after generation?

60

10

90

30

Correct!

19. What are the two main functions of the Aura Session Manager? (Select two.)

SIP routing

call session management

   

Page 6: apds unified communications assessment

call management

analog-digital translation

user relation

Incorrect. Please review course ATA01750VEN.

SIP routing+ call session management= Incorrect

call session management +call management = INCORRECT

SIP routing+ call management= Incorrect

20. What can be a source of user presence for Avaya one-X Communicator?

Microsoft Office Communicator

Lotus Notes

one-X Mobile

Google Talk

Correct!

21. Which number of users is generally considered to be the threshold between mid-market businesses and large enterprises?

5000

1500

2400

450

Correct!

22. How is System Manager deployed in the enterprise network?

server

Page 7: apds unified communications assessment

appliance

desktop client

Session Manager plugin

Correct!

23. Which statement is true about Extension to Cellular?

Missed calls on mobile phones go to enterprise voice mail.

It supports only inbound calls.

It supports any mobile phones that are capable of text messaging.

Missed calls at the desk are automatically transferred to the mobile phone.

Correct!

24. In a Modular Messaging Single Server design, which feature is supported?

SIP

standard availability

high availability

multiple message stores

Correct!

25. Which does NOT require Modular Messaging multi-site capability?

When integrating to multiple PBX types

Overlapping dial plans are present

When supporting a single Communication Manager that is SIP capable

When supported mixed length mailboxes

Correct!

26. Avaya one-X Communicator features application integration with which three products? (Select three.)

Page 8: apds unified communications assessment

Microsoft Active Directory Server

Application Enablement Services

Meeting Exchange Enterprise

Interaction Center

Call Management System

   

Correct!

27. What is an example of a gateway that provides a port network for a DEFINITY Server?

G250

G600

G350

G700

Correct!

28. The S8300D server may be installed in which Gateway model?

IG550

G700

G860

G650

Correct!

29. A customer with an existing Avaya installation is using Communication Manager Standard Edition (CMSE) 4.0 and 2000 licenses. The Customer is planning to upgrade to CMSE 5 and add Unified Communications All Inclusive (UCAI) for all of its users. Which minimum server model will be required?

S8720

S8510

S8400

Page 9: apds unified communications assessment

S8300

Correct!

30. What are the three components of a Session Manager instance? (Select three.)

System Manager

Session Manager

PSTN applications

active users

SIP entries

license files

   

Incorrect. Please review course ATA01062VEN.

active users+ SIP entries+ license files= Incorrect

31. When configuring a network region, which codec is recommended for a LAN region?

G.729

G.711

G.722

G.726

Correct!

32. Avaya one-X Communicator integrates with which two applications for instant messaging? (Select two.)

Microsoft Office Communicator

MSN Messenger

Novell GroupWise Messenger

IBM Lotus Sametime

Avaya Modular Messaging

   

Correct!

33. What is the primary purpose of Call Admission Control?

to prevent WAN links from being overloaded with too many calls

Page 10: apds unified communications assessment

to find the most efficient route for outbound calls

to control which media gateways' calls go through

to prevent unauthorized devices from using the IP telephony system

Correct!

34. Which Avaya Aura Communication Manager option will support up to a maximum of 2400 stations?

S8810

S8300

S8730

S8510

Correct!

35. What is the name of the third-party tool bundled with Avaya CM and used to monitor Avaya IP telephony networks?

Prognosis

VQManager

ReliaTel

VoIP Monitor

Correct!

36. Which three are characteristics that can be assigned to a network region? (Select three.)

hairpinning

DCP station

media encryption

digital trunk

FoIP requirements

   

Correct!

Page 11: apds unified communications assessment

37. In which two ways does Session Manager apply adaptations when working with network routing policies? (Select two.)

dialed number conversion

SIP message format

network address translation

time range parameters

   

Correct!

38. Up to how many Session Manager instances can be supported in an enterprise network?

3

one per server

2

12

10

Correct!

39. The Avaya Presence Server utilizes which two open standards for presence? (Select two.)

IRC

SIP/Simple

OTP

XMPP

WIFI

   

Correct!

40. Which Communication Manager station feature is supported by Avaya one-X Mobile?

Call Barring

Call Tagging

Call Intrusion

Call Park

Page 12: apds unified communications assessment

Correct!

41. You have a customer with a legacy DEFINITY G3r system supporting 3500 active analog and digital stations and 350 active trunks. They want to upgrade to an IP telephony system. Which server/gateway combination would you recommend?

S8730PE / G650

S8300D / G250

S8400 / G650

S8730 / G600

Correct!

42. Which license is required for Telephony Web Services?

DMCC Service License

DLG Service License

TSAPI Basic License

CVLAN License

Correct!

43. Which statement is true about front-ending third-party telephony systems?

Front-ending provides a gradual phase approach to the migration.

A gigabit Ethernet trunk is connected between the Avaya CM and the legacy system.

Once connected to the legacy system, the Avaya CM immediately adds survivability to the old system.

IP telephones are usually the last components to migrate in a front-ending approach.

Correct!

44. Which DEFINITY model supports the smallest number of stations?

DEFINITY One

Page 13: apds unified communications assessment

G3SI

IP600

G3R

Correct!

45. Which three LDAP directories are supported by Avaya one-X Portal? (Select three.)

Novell eDirectory

SunOne

Lotus Domino

OpenLDAP

Avaya Directory

   

Incorrect. Please review course ATA01750VEN.

Novell eDirectory+ OpenLDAP+ Avaya Directory= Incorrect

SunOne+ Lotus Domino+ Avaya Directory= Incorrect

Novell eDirectory+ Avaya Directory+ SunOne=Incorrect

46. Which IP Deskphone is recommended for a customer that prefers hard-feature buttons, LEDs, and fast Ethernet on the second Ethernet port?

9620L

1603SW

4690

1531E

Correct!

47. Which Avaya tool can be used with the GEDI to program IP phones?

Endpoint Device Manager

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Device Management System

Avaya Site Administration

Communication Designer

Correct!

48. Which two features are enabled by Secure Access Link (SAL)? (Select two.)

User Management

Remote Access

Enhanced Alarming

Define Security

Common Interface

   

Correct!

49. Which Avaya product provides a unified, web-based interface to Avaya's server products?

Avaya Call Center

one-X Agent

one-X Portal

Proactive Manager

Correct!

50. What is a new feature of Application Enablement Services 5.2?

Presence Status

TSAPI SDK

Click-to-Call

Automatic Failover (HA)

Correct!

51. Which Session Manager feature can produce a great cost savings each year by staying on the IP network as long as possible?

Page 15: apds unified communications assessment

SIP tracing

geo-redundancy

border control

trail end hop off

Correct!

52. What are three key applications that are virtualized with the Avaya Aura solution for Midsize Enterprises? (Select three.)

Interaction Center

Communication Manager

CM Messaging

Avaya Call Center

SIP Enablement Services

   

Correct!

53. What are two optional applications that can be virtualized with Avaya Aura solution for Midsize Enterprises? (Select two.)

Voice Portal

Avaya one-X UCAI

Contact Center Express

Presence Services

Modular Messaging

   

Incorrect. Please review course ATA01750VEN.

Avaya one-X UCAI+ Presence Services= Incorrect

Presence Services + Contact Center Express = Incorrect

54. What is the maximum number of simultaneous two-party calls possible using one DEFINITY port network?

512

484

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242

128

Correct!

55. Which three servers need to be configured in a messaging application server environment with Microsoft Exchange to build a Front End Database (FEDB)? (Select three.)

Secondary Peer Exchange Server

Modular Messaging Server

Primary Peer Exchange Server

SIP Gateway

Global Catalog Server

   

Incorrect. Please review course ASA00240VEN.

Modular Messaging Server+ Primary Peer Exchange Server+ SIP Gateway= Incorrect

Modular Messaging Server+ SIP Gateway+ Global Catalog Server= Incorrect

Primary Peer Exchange Server+ Secondary Peer Exchange Server+ Modular Messaging Server=Incorrect

56. Which two DMCC client-side services are provided by AE Services for IBM Lotus Sametime? (Select two.)

Telephony Presence

Load Balancing

High Availability

Click-to-Dial

TSCPI Plug-in

   

Correct!

57. Which of the following is NOT a difference between the Message Networking Basic Offer and Enhanced Offer?

Support for Full Hub and Spoke Capability

Support for Enterprise List Capability

System capacities

Hardware platform

Correct!

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58. A customer wants to upgrade their legacy phone system at their main site to IP telephony. They will have 900 midrange IP phones and voice mail. Which three Avaya applications will you include in your competitive bid? (Select three.)

CM Messaging

Interaction Center

SIP Enablement

Contact Center Express

Application Enablement

   

Correct!

59. AE Services 5.1 on Communication Manager 5.2.1 supports how many messages per second (mps)?

10000

1000

100

500

Correct!

60. What are three benefits of the Aura Session Manager? (Select three.)

provides SIP trunking to the edge devices

centralizes into a single dial plan

de-centralizes management of endpoints and users enterprise-wide

provides SIP routing across multi-vendor equipment

roll-out centrally managed branches

   

Correct!

61. Which of the following is NOT true about CM Messaging?

It is a software only offer

It is IALX rebranded

Mailbox capacity varies by offer and by hosting server

Page 18: apds unified communications assessment

It is a standalone offer only

Correct!

62. A Session Manager instance consists of one server that scales to support up to how many SIP entries?

3

5000

500

25000

100000

Correct!

63. You have a customer with a legacy DEFINITY G3csi system supporting 800 active analog and digital stations. They want to upgrade to an IP telephony system. Which server/gateway combination would you recommend?

S8400 / G700

S8510 / G450

S8300D / G250

S8800 / G450

Correct!

64. Which statement is true about Avaya Aura System Platform?

It is an optional product that can be bundled with UCAI.

It is a model to utilize Avaya CM as a common communication platform across an enterprise.

It provides a common management platform for all Avaya systems in the enterprise.

It is a framework to utilize virtualization technology with Avaya applications.

Correct!

65. How many more ports than Automatic Speech Recognition (ASR) resources should be provided on the host PBX when designing a one-X Speech system?

Page 19: apds unified communications assessment

0.3

0.6

0.4

0.5

Correct!

66. Which Modular Messaging Application may require more than one server to accommodate a very large deployment of subscriber interfaces?

FindMe

Web Messaging

Web Subscriber Options

MM Outlook client

Correct!

67. Messaging at the desktop in a Modular Messaging for Domino environment is provided by which client?

Avaya Web Messaging

Outlook

Lotus Notes Client

Lotus Thick Client for MSS

Correct!

68. Which statement is true about the Avaya S8800 server?

It supports a maximum of 32 GB or RAM.

It features redundant BIOS.

It supports RAID 0, 1 & 5 disk configurations.

Page 20: apds unified communications assessment

It employs the Intel I7 "Nehalem" processor.

Incorrect. Please review course ATA01750VEN

69. What functions as an SMTP relay service, and resides between Message Networking and Microsoft Exchange?

Communication Manager Messaging (CMM)

PSTN

PBX

Gateway Assist

Correct!

70. Which statement is true about competing with Cisco licensing?

Cisco uses a multi-tier pricing model for licensing.

An Avaya bid should never include spare licenses.

All Cisco IP phones use a single Device License Unit.

All Cisco IP telephony devices are based on the Workspace Licensing model.

Correct!

71. What are three advantages of using the Virtual System Platform? (Select three.)

It simplifies and coordinates software upgrades.

Customers can use the operating system of their choice.

Customers with skilled technicians can customize the system to fit their needs.

It allows for coordinated backup and restore.

It simplifies and speeds up installation of Avaya applications.

   

Correct!

72. What are three examples of data that are supported by Personal Profile Manager (PPM)? (Select three.)

application configuration settings

ring tones

user license type

speed dial hot keys

   

Page 21: apds unified communications assessment

server capacity settings

Correct!

73. Which three offers are included as standard in the Unified Communications All Inclusive (UCAI) offer with CM? (Select three.)

Extension to Cellular

one-X Communicator

Meeting Exchange

one-X Portal

Modular Messaging

   

Correct!

74. A new customer wants to upgrade their existing third-party phone system to a new IP telephony system. They have 120 endpoints including 10 analog lines for fax machines. They want 100 medium-grade and 10 low-end IP deskphones. They have asked for a competitive bid from Cisco. Which server/gateway combination would you bid?

S8800 / G650

S8300 / G450

S8500 / G430

S8300 / G430

Correct!

75. The Avaya one-X Mobile UC architecture provides which three capabilities to a mobile phone? (Select three.)

corporate directory

instant messaging

web browsing

voice mail

VIP screening

   

Correct!

76.