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    1

    Objective of Study

    Every study is conducted within for some specific purpose or to solve some

    problem. When any research is conducted it has some primary objective that helps to

    solve the main problem whereas a secondary objective helps to solve peripheral

    problems. The primary and secondary objectives of this research are:

    Primary Objective:The primary objective of carrying out this research is to find out:--

    Investors behavior towards products and services of Sharekhan ltd

    Secondary Objectives:

    To find out in which investment option people invests most.

    To find out how investor s are motivates for investing.

    To study the general investment criteria of people.

    To know the peoples time horizon for investing and to know the rate of return

    expected by them.

    To study the interest of people for further investment.

    To assess the customer satisfaction level of investors towards products of

    Sharekhan ltd.

    To classify the different sector on the basis of investors behavior regarding

    investing.

    To identify various motivation factor which affect to investor while investing in

    various selected sectors?

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    2

    COMPANY PROFILE

    Share khan is one of the leading share broking and retail brokerage firms in the

    country. It is the retail broking arm of the Mumbai-based SSKI Group (Serial

    Sevantilal Kantilal Ishwarlal Pvt. Ltd), which has more than88 years of experience in

    the stock broking business. SSKI is a veteran equities solutions company with more than

    8 decades of trust and credibility in the Indian stock markets. It helps the

    customers/people to make informed decisions and simplifies investing in stocks.

    Share khan brings to you a user- friendly online trading facility, coupled with awealth of content that will help you stalk the right shares. SSKI named its online division

    as a Share khan and it is into retail broking. The business of the company overhauled10

    years ago on February 8, 2000. It acts as a discount brokerage house to a full service

    investment solution provider. It has specialized research product for the small investor s

    and day traders.

    Sharekhans online trading and investment site ww.sharekhan.com was launched

    in 2000.

    Though the www.sharekhan.com, have been providing investors a powerful

    online trading platform, the latest news, research and other knowledge-based tools and

    Share khans equity related services include trade execution on BSE, NSE, Derivatives,

    commodities, depository services, online trading and investment advice.

    Share khans ground network includes over640 Share shops across 280 cities in

    India.With branches and outlets across the country, Share khans ground network is one

    of the biggest in India!

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    3

    SERVICES OF SHAREKHAN:-

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    PRODUCT AND SERVICES OFFERED BY SHAREKHAN:-

    1. Trading Facilities:

    Share khan as a member of NSE& BSE provides both offline and online trading facilities

    nationwide for trading the securities in secondary market to its clients. The companys

    wide network of outlets spread across the country facilities to executive the orders in

    secondary market.

    2. Derivatives: (Futures and Options)

    The company also facilitates the trading system for trading in secondary market under future

    adoptions segment of NSE and BSE. The equity dealers in the company will be eager to give

    insights into the new sets introduction in the Indian Capital Market futures and options.

    3. Depository services:

    Sharekhan is a Depository participant of National Securities Depository

    Limited and Central Depository and Securities Limited.Sharekhan will open De-

    mat accounts, which will investors to convert physical certificates of shares

    into electronic balances in an account maintained.

    4. Margin Financing:

    In the present rolling settlement scenario, Sharekhan understand investor

    need for

    addi tionalcapital availability for daily purchaser shares. It offers unique facility avail fin

    ance, for purchasing shares at very competitive interest rates

    5. IPOs and Mutual Funds:

    Sharekhan offers the change of investing in the potentially lucrative IPO market.

    Sharekhan is distribution house for all mutual funds. This is the news scheme introduced

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    by the company and it also offers schemes catering to investors with varying risk return

    profiles.

    6. Stock lending and Borrowing:

    One can place an order of shares with Sharekhan. It is approved

    intermediary of the security or lending scheme. These would be sent out the

    borrowers, these earnings fees for all investors idle shares. Thus Sharekhan

    fulfill the investor need for borrowing and lending of shares.

    7. Equity Research:

    Sharekhan has a highly rated research using involved in macroeconomic

    studies, industry and company specific equity research. The research teams inputs

    will be available as daily trading calls, quarterly investment picks and long term

    investment picks, based on the fundamentals of particular company and the industry as a

    whole.

    8. Internet Trading:

    Investors can also trade their securities through this facility by logging into companys

    website. The virtual world that Sharekhan offers online trading services through.

    9. Portfolio Management Services:

    Sharekhan securities are a registered portfolio manager with SEBI to manage

    port fo lios on behalf of clients with a discretionary and non discretionary right.

    This service is a provision for those who may not have the time to manage their stock inv

    estments or require the service of companys highly specialized profession team.

    10. Other Services:

    Free access to investment advice from Share khans research team

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    Sharekhan Value line (A monthly publication with review of

    recommendations stocks to watch out)

    Daily research reports and market review ( high noon and eagle eye)

    Daily trading calls based technical analyses

    Cool trading products ( Daring derivatives and market strategy)

    Personalized advice

    Live management information

    Internet- Based online trading

    Online BSE & NSE executions through BOLT & NEAT terminals)

    The reasons behind the preferences for brands were unveiled by examining

    the following:

    Tangible features of product / service.

    Softer, intangible features like imagery, equity driving preference.

    Tactical measures such as promotional / pricing schemes.

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    7

    LITERATURE REVIEW

    Seven Reasons

    Why Investors/Customers first choice is SHAREKHAN?

    1. EXPERIENCE:

    SSKI has more than eight decades of trust and Credibility in the Indian stock

    market. In the Asia Money brokers poll held recently, Sharekhan won the India best

    broking house for 2004 award. Ever since it launched Sharekhan as its retail broking

    division in February 2000, it has been providing institutional-level research & broking

    services to investors.

    2. TECHNOLOGY:

    With Sharekhan online trading account you can buy and sell shares in an instant

    from any PC with an internet connection. You will get access to our powerful onlinetrading tools that will help you take complete control over your investment in shares.

    3. KNOWLEDGE:

    In a business where the right information at the right time can translate into direct

    profits, you get access to a wide range of information on Sharekhans website

    www.sharekhan.com. You will also get a useful set of Knowledge-based tools that will

    empower you to take informed decisions.

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    4. ACCESSIBILITY:

    In addition to Sharekhan online and phone trading services also very useful.

    Sharekhan also have a ground network of 640 share shops across 280 Cities in India

    where you can get personalize Services.

    5. CONVENIENCE:

    You can call Sharekhans Dial-n-Trade number to get investment advice and

    execute your transactions. Sharekhan have a dedicated Call Center to provide this service

    via a toll-free number from anywhere in India.

    6. CUSTOMER SERVICE:

    Sharekhans customer service team will assist you for any help that you need

    relating to transactions, billing, demat and other queries. Sharekhans customer service

    can be contacted via a toll-free number-mail or live chat on Sharekhan.com.

    7. INVESTMENT ADVICE:

    Sharekhan has dedicated research teams for fundamental and technical research. Share

    khans analysts constantly track the pulse of the market and provide timely investment

    advice to you in form of daily research e-mail, online chat, printed reports and SMS on

    your phone.

    What is Investment?

    The money you earn is partly spent and the rest saved for meeting future

    Expenses. Instead of keeping the savings idle you may like to use savings in

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    Order to get return on it in the future. This is called Investment.

    Why should one invest?

    One needs to invest to:

    Earn return on your idle resources Generate a specified sum of money for a specific goal in life Make a provision for an uncertain futureOne of the important reasons why one needs to invest wisely is to meet the cost of

    Inflation. Inflation is the rate at which the cost of living increases. The cost of living is

    simply what it costs to buy the goods and services you need to live.

    Investor :An investor is any party that makes an investment.An individual who commits money to investment products with the expectation of

    financial return.

    The term has taken on a specific meaning in finance to describe the particular types ofpeople and companies that regularly purchase equity or debt securities for financial

    gain in exchange forfunding an expanding company

    Consumer/Investors Behaviors:

    Generally, Consumers/Investor s Behavior regarding the any investment is

    primary concern with to minimize risk while maximizing return, as opposed to a

    speculator, who is willing to accept a higher level of risk in the hopes of collecting

    higher-than-average profits.

    While, some people are also believes in High Risk, High Return Many

    investor s purchase a particular stock with the intention of making a big profit over a

    short period of time. However, this action is not investing, but a pure gambling.The stock market is characterized by the trade-off between risk and return. The

    higher the risk the investor is willing and able to take, the higher the potential rewards

    from the investment. Therefore, if a particular investment offers you high returns, it is an

    indication that it will come with a high risk burden.

    http://en.wikipedia.org/wiki/Investmenthttp://www.businessdictionary.com/definition/individual.htmlhttp://www.investorwords.com/3100/money.htmlhttp://www.businessdictionary.com/definition/expectation.htmlhttp://en.wikipedia.org/wiki/Financehttp://en.wikipedia.org/wiki/Stockhttp://en.wikipedia.org/wiki/Fundinghttp://www.investorwords.com/4292/risk.htmlhttp://www.investorwords.com/4644/speculator.htmlhttp://www.investorwords.com/37/accept.htmlhttp://www.investorwords.com/37/accept.htmlhttp://www.investorwords.com/4644/speculator.htmlhttp://www.investorwords.com/4292/risk.htmlhttp://en.wikipedia.org/wiki/Fundinghttp://en.wikipedia.org/wiki/Stockhttp://en.wikipedia.org/wiki/Financehttp://www.businessdictionary.com/definition/expectation.htmlhttp://www.investorwords.com/3100/money.htmlhttp://www.businessdictionary.com/definition/individual.htmlhttp://en.wikipedia.org/wiki/Investment
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    RESEARCH METHODOLOGY

    TYPE OF RESEARCH

    In this report, I have used this Descriptive Research Design for conducting survey on

    Investor Behavior towards products and services of Sharekhan ltd.

    DATA COLLECTION

    Primary Data:

    Primary data means data collected directly from first-hand experience. Means

    data collected for the first time by any researcher for any research use. There are

    many methods of collecting primary data and the main methods include:

    Methods of collecting the primary data are:o Questionnaire method

    o Interviews method

    I have used Questionnaire method for the Primary data collection for the

    study.

    Secondary Data:

    Secondary data means data which are collected by any one for a particular

    research purpose and which are used by others for different purpose.

    I have also used the secondary data for the study like some company

    resources like brochures, websites etc.

    SAMPLING UNIT

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    Here, target population is decided who are the actual investors of Sharekhan Ltd.

    each sample has the chance to be selected on an equal basis & this research has been

    conducted through surveying the whole of the equity market of Delhi city

    SAMPLE SIZE: 175

    DATA ANALYSIS TOOLS

    Microsoft Office

    Graphs

    Percentage analysis

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    LIMITATIONS OF THE STUDY

    As no human being is perfect, it is not possible for anyone to make the best or

    perfect report. Each person has some level of knowledge and is affected by some

    uncontrollable factors within which he/she has to work. So, it might be possible that there

    can be some limitations in this report that may be due to my knowledge level or some

    other factors.

    According to me following limitations can be prevailing in my report:

    Respondents might have felt hesitation in providing information related to their

    age, income etc. So, there can be some data that might questionable because of

    unwillingness of respondents to give right information.

    Sample selected may not represent whole population, as sample size selected is

    very small in proportion to population due to time and cost constraints.

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    DATA ANALYSIS

    &

    INTERPRETATION

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    Que. 1. Do you invest in Stock Market?

    [ ] Yes [ ] No

    119

    56

    0

    20

    40

    60

    80

    100

    120

    140

    Yes No

    Investing In STOCK Market

    Yes

    No

    Particulars Investing Percentage

    Yes 119 68%

    No 56 32%

    Total 175 100%

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    Interpretation:

    According to the above chart we can see that:

    68%of investor s (119) are investing in Equity Market.

    While 36% of investor s (56) are not investing in Equity Market.

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    Que. 2. If you want to invest, which investment option will provide the best

    returns?

    [ ] Equity Share [ ] IPO [ ] Mutual Funds [ ] Bonds

    [ ] Fixed Deposits [ ] If any other _________

    53%

    18%

    8%

    7%

    4%

    10%

    Investors are investing in

    various Investment option(Investors in Percentage)

    Equity Share

    IPO

    Mutual Funds

    Bonds

    Fixed Deposits

    Other

    Investment option Investor s in Percentage

    Equity Share 53%

    IPO 18%

    Mutual Funds 8%

    Bonds 7%

    Fixed Deposits 4%

    Other 10%

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    Interpretation:

    According to the previous chart:

    According to 53% of Investors, Equity market will provide the best returns in

    compare to other investment option.

    18% of Investors believes that IPO (Primary Market) will provide the best

    returns.

    8% of Investors thinks that Mutual Funds will provide the best returns.

    7% of Investors believes that Bonds Market will provide the best returns.

    4% of Investors trusts that Fixed Deposits will provide the best returns.

    According to 10% of Investors, other investment option will provide the best

    returns.

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    Que.3. Which factors motivate you for investing in Equity Market?

    [ ] Return [ ] Liquidity [ ] Safety [ ] Capital Appreciation

    [ ] Other _____________

    48%

    25%

    6%

    16%

    5%

    Motivating factors for Investors

    to invest in Equity Market(Investors in Percentage)

    Return

    Liquidity

    Safety

    Capital Appreciation

    Other

    Motivation Factors Investor s in Percentage

    Return 49%

    Liquidity 26%

    Safety 7%

    Capital Appreciation 17%

    Other 1%

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    Interpretation

    49% of Investors are motivated by Return to invest in Equity market.

    26%of Investors are motivated by Liquidity to invest in Equity market.

    6%of Investors are motivated by Safety to invest in Equity market.

    16%of Investors are motivated by Capital Appreciation to invest in Equity

    market.

    While 5%of Investors are motivated by other factors like-Investment, Profit

    etc. to invest in Equity market.

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    Que. 4. How much percentage of your income you invest in Equity Market?

    [ ] Less than 5% [ ] 5%-10% [ ] 10%-15% [ ] 15%-20%

    [ ] 20%- 25% [ ] More than 25%

    23%

    45%

    17%

    7%5% 3%

    Percentage of income investors are

    investing in Equity Market

    (Investors in Percentage)

    Less than 5%

    5%-10%

    10%-15%

    15%-20%

    20%- 25%

    More than 25%

    Percentage of Income Investor s in Percentage

    Less than 5% 23%

    5%-10% 45%

    10%-15% 17%

    15%-20% 7%

    20%- 25% 5%

    More than 25% 3%

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    Interpretation:

    According to the Previous Figure

    23% of the Investors are investing Less than 5% of their income in Equity Market.

    45%of the Investors are investing5%-10% of their income in Equity Market.

    17% of the Investors are investing10%-15% of their income in Equity Market.

    7% of the Investors are investing15%- 20%of their income in Equity Market.

    5% of the Investors are investing20%-25% of their income in Equity Market.

    While 3% of the Investors are investing More than25%of their income in Equity

    Market.

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    Que. 5. How do you trade in Equity Market?

    [ ] Intraday [ ] Delivery [ ] Speculation

    [ ] Arbitragers [ ] Hedging [ ] If any other please specify

    13%

    31%

    26%

    17%

    11%2%

    Investors Trade in

    Equity Market(Investors in Percentage)

    Intraday

    Delivery

    Speculation

    Arbitragers

    Hedging

    Other

    Types of Trade Investor s in Percentage

    Intraday 13%

    Delivery 31%

    Speculation 26%

    Arbitragers 17%

    Hedging 11%

    Other 2%

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    Interpretation:

    According to the Previous Figure:

    13% of the Investors are doing Intraday trading in Equity Market.

    Intraday Trading is trading for that one day only. Means any securities are

    purchase & sell within the day.

    31%of the Investors are investing in Equity Market as a Delivery base Trading.

    Delivery based trading is normally considered as a safer approach for trading in

    shares when compared to day trading. Delivery based trading involves buying

    shares on a market day and selling them only after receiving the delivery of those

    shares in demat account.

    26% of the Investors are trading in Equity Market as a Speculator.

    Speculators are those classes of investor s who willingly take higher-than-

    average risk in return for a higher-than-average profit potential in future.

    Speculators aimprimarily at quickprofit from a term acquisition ofassets.

    17% of the Investors are Arbitragers in Equity Market.

    Arbitrager means who purchases securities in one market for immediate resale

    in another in the hope of profiting from the price differential

    11% of the Investors are trading in Equity Market as Hedgers.

    Hedging means reducing or controlling risk. Hedgers wish to eliminate or

    reduce the price risk to which they are already exposed.

    While 2% of the Investors are trade in Equity Market forOther Purpose.

    http://www.businessdictionary.com/definition/aim.htmlhttp://www.businessdictionary.com/definition/profit.htmlhttp://www.businessdictionary.com/definition/asset.htmlhttp://www.businessdictionary.com/definition/asset.htmlhttp://www.businessdictionary.com/definition/profit.htmlhttp://www.businessdictionary.com/definition/aim.html
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    Que.6.What is the time horizon for investing in Equity Market?

    [ ] Less than 1 Months [ ] 1 to 3 Month [ ] 3 to 6 Months

    [ ] 6 to 12 Months [ ] More than 12 Months

    14%

    28%

    15%

    18%

    25%

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    Less than 1

    Months

    1 to 3 Months 3 to 6 Months 6 to 12 Months More than 12

    Months

    Investors Time Horizon for

    investing in Equity Market(Investors in Percentage)

    Time Horizon Investor s in Percentage

    Less than 1 Months 14%

    1 to 3 Months 28%

    3 to 6 Months 15%

    6 to 12 Months 18%

    More than 12 Months 25%

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    Interpretation:

    According to the Previous Figure:

    14%of Investors invests in Equity market forLess than 1 Months.

    28% of Investorsinvest in Equity market for the period of1 to 3 Months.

    15% of Investors time horizon for in Equity market is 3 to 6 Months.

    18% of Investors time horizon for in Equity market is 6 to 12 Months.

    25%of Investors invest in Equity market formore than12 Months.

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    Que.7. What is the rate of return expected by you from Equity Market in a

    year?

    [ ] 5%10 % [ ] 10%15 % [ ] 15%20% [ ] 20%25%

    [ ] 25%30% [ ] 30% and above

    12%

    18%

    32%

    26%

    8%4%

    Rate of Return

    5%10 %

    10%15 %

    15%20%

    20%25%

    25%30%

    30% and above

    Rate of Return Investor s in Percentage

    5%10 % 12%

    10%15 % 18%

    15%20% 32%

    20%25% 26%

    25%30% 8%

    30% and above 4%

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    Interpretation:

    According to the above Figure:

    12% ofInvestors are expects 5%-10%return from Equity market.

    18% ofInvestors are expects 10%-15%return from Equity market.

    32% ofInvestors are expects 15%-20%return from Equity market.

    26% ofInvestors are expects 20%-25%return from Equity market.

    Here, above two cases Investors are more expects from Equity market.

    8% ofInvestors are expects 25%-30%return from Equity market.

    While 4% of Investors are expects more than30%return from Equity market.

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    Que.8. Are you satisfied with the current performance of the Equity Market

    in terms of expected return?

    [ ] Fully Satisfied [ ] Satisfied [ ] Neutral [ ] Unsatisfied

    [ ] Fully Unsatisfie

    30

    73

    49

    185

    0

    20

    40

    60

    80

    Fully Satisfied Satisfied Neutral Unsatisfied Fully

    Unsatisfied

    Investors satisfaction level

    From Equity Market(Investors in Numers)(Total 175)

    No. of Investor s Percentage

    Fully Satisfied 30 17%

    Satisfied 73 42%

    Neutral 49 28%

    Unsatisfied 18 10%

    Fully Unsatisfied 5 3%

    Total 175 100%

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    Interpretation:

    According to the Previous Figure:

    30 Investors are Fully Satisfied from current performance of Equity market.

    73 Investors are Satisfied from Equity market.

    49Investorsare Neutral with current performance of Equity market.

    18 Investors are Unsatisfied from Equity market.

    While 5 Investors are Fully Unsatisfied from Equity market.

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    Que. 9. Who advise you to enter in Equity Market?

    [ ] Friends [ ] Relatives [ ] Advisers [ ] Media [ ] Research Report

    [ ] Magazines [ ] If any other

    28%

    12%

    25%

    17%

    10%

    5% 3%

    Investor's Reference for enter into

    Equity Market(Investors in Percentage)

    Friends

    Relatives

    Advisers

    Media

    Research Report

    Magazines

    Other

    Particulars Investor s in Percentage

    Friends 28%

    Relatives 12%

    Advisers 25%

    Media 17%

    Research Report 10%

    Magazines 5%

    Other 3%

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    Interpretation:

    According to the Above Figure:

    Friends motivate 28% of the investor s to enter into the equity market.

    Relatives motivate 12%of the investor s to enter into the equity market.

    25% of investor center in Equity market by the Advice ofFinancial Advisor.

    Media motivate 17% of the investor s to enter into the equity market.

    Magazines motivate 10% of the investor s to enter into the equity market.

    5% of investor sure motivates by Reading Magazines to enter in Equity market.

    While other factors like self-Study, their own View etc. motivate3%of the

    investor s to enter into the equity market.

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    Que.10. Which Factors do you consider most important while selecting the

    Sectors?

    [ ] Market Trend [ ] Profitability [ ] Economic Condition

    [ ] Industry Condition [ ] Existence of well established Companies under Sectors

    [ ] Government Policy [ ] If any other please specify _____________

    Particulars Percentage

    Market Trend 29%

    Profitability 23%

    Economic Condition 14%

    Industry Condition 16%

    Existence of well establishedCompanies under Sectors

    12%

    Government Policy 5%

    Any Other 1%

    29%

    23%14%

    16%

    12%

    5% 1%

    Factors Consider by Investorswhile selecting sector(Investors in Percentage)

    Market Trend

    Profitability

    Economic Condition

    Industry Condition

    Existence of well established

    Companies under Sectors

    Government Policy

    Any Other

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    Interpretation:

    According to the Previous Figure:

    29%of the investor shave considered Market Trend as a most important factor

    while selecting the Sector.

    23%of the investor shave considered Profitability as a most important factor

    while selecting the Sector.

    14%of the investor shave considered Economic Condition as a most important

    factor while selecting the Sector.

    16%of the investor shave considered Industry Condition as a most important

    factor while selecting the Sector.

    12%of the investor shave considered Existence of well established Companies

    under Sectors as a most important factor while selecting the Sector.

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    Que. 11. Mention the most important factors for selecting a company of your choice.

    [ ] Earning Per Share [ ] Dividend [ ] Brokers advise

    [ ] Market capitalization [ ] Performance of company

    [ ] P.E. Ratio [ ] If any other __________

    19%

    17%

    15%7%

    16%

    24%

    2%

    Factors affect to Investors for for

    selecting company(Investors in Percentage)

    Earning Per Share

    Dividend

    Brokers advise

    Market capitalization

    Performance of company

    P.E. Ratio

    Other

    Factors affect for

    selecting company

    Investor s in

    Percentage

    Earnings Per Share 19%

    Dividend 17%

    Brokers advise 15%

    Market capitalization 7%

    Performance of company 16%

    P.E. Ratio 24%

    Other 2%

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    Interpretation:

    On the basis of above Figures:

    19%of the investor shave considered Earning Per Share as a most important factor

    to select a Company under the sector of their Choice.

    17%of the investor shave considered Dividend as a most important factor to select a

    Company under the sector of their Choice.

    While 15% of the investor s are select a company under the sector of their choice on

    the basis ofBrokers advises.

    7%of the investor shave considered Market capitalization by the company as a

    important factor to select a company under the sector.

    16%of the investor shave considered as a Performance of company most important

    factor to select a company under the sector of their choice.

    24% of the investor s have considered Price Earnings Ratio as a most important

    factor select a company under the sector of their choice.

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    SWOT ANALYSIS

    STRENGTHS:

    Online Trading Facility

    Largest Chain of Retail Share Shops in India

    88 years of Experience in securities market

    Dedicated and responsive workforce/staff

    Value added service for HNI client

    Research Center

    Membership of NSE & BSE

    Trading option like Future & Option and Commodities

    Volume based differentiated product.

    WEAKNESSES:

    Less informative website

    Does not have slab rate brokerage which is provided by competitors

    Problems due to network crash

    Unawareness Among Investor s

    OPPORTUNITY:

    Collaboration with international financial institution

    To tap the Untapped market

    To capture the market lost to its Competitors.

    To focus on developing a superior and powerful portal

    To spread awareness of its Brand Name.

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    THREATS:

    Follow government laws

    Competitors develops

    Prolonged depression and high volatility in the market

    New Entrants.

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    FINDINGS

    As the main objective of the research is to find out the Investor

    Behavior Towards Products and Services of Sharekhan Ltd. in Delhi city. So, I have

    used questionnaire method on 175 sample size for research and found out the views of

    investors on various parameters.

    From the research I found out that 68%of Investors (119)are satisfied with productsand services of sharekhan ltd. While 36% of Investors (56) are not satisfied as per my

    sample size 175.

    I also found out that, 53% of Investorsbelieves that Equity Market is better investmentoption and will provide the best returns in compare to other investment options.

    I found out that the 49% of Investors who are dealing inequity market they aremotivated by return factor and 26%of Investors are motivated by Liquidity and some

    investor also consider capital appreciation and safety factor while investing in equity

    market in various sectors.

    I also found out that the 45%of the investor sure ready or interested to invest their5%-10% of income in Equity Market. It means many investors trust on the growth of equity

    market as they are ready to spend major proportion of their income.

    Going ahead I found out that very few investors want to deal in intraday trading whichshows that they consider safety factors while investing. 31%of the investors are

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    CONCLUSION

    During my training period I have done study on Investor Behavior Towards

    Products and Services of Share khan Ltd by using Descriptive Research Design

    as a Questionnaire method where respondents are from whole of the equity market

    of Delhi city and also from Share khan Securities Pvt. Ltd.

    From the survey I found that major people are investing in equity market only due

    to Earn High Return and Hedge the Risk by investing their major proportion of

    income in Equity Market. Here, the most of people are trade in equity market as a

    speculation and they are invests for one to three months. Generally, the investor s who

    are invest for long period more than year they are surely beneficial in equity market.

    Majority of people are motivated by their friends &medias advise to enter into equity

    market. Majority people are expecting something more from the equity market. So,

    finally some are satisfied and some are not satisfy with equity market.

    Major investor s prefer the Oil & gas sector as a first rank on the basis of

    Market trend, Profitability, industry condition and economic condition also important

    factorwhile selecting the Sector and investor s have also considered Price Earnings

    Ratio, Earning per Share and Dividend as a most important factor while selecting a

    company under these selected sectors.

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    RECOMMENDATIONS

    Prefer investment forlong term investment strategy that provides you moderate

    return with liquidity.

    Investors should not invest in only equity market but, also invest in other SafeSecurities Like- Fixed Deposits, Government Securities, Bonds, Mutual fund and

    Insurance etc. which also provides moderate return.

    For Example: One should prefer

    o Equity50%

    o Other Safe Securities50%

    So, one can get moderate return with liquidity.

    Investors should invest money at lower level price and sale the stock at higherprice.

    Investors should select company on the basis ofPE ratio, EPS ,Current Growthof Company and Market capitalization and many more. So, investor s can get

    higher return on their investment.

    Always invest extra money in stock market. Do not invest by taking loanfrom banks or other resources.

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    BIBLIOGRAPHY

    Gordon & Natrajan, Financial Markets And Services

    Second Revised Edition Reprint, Himalaya Publishing

    House, 2005.

    Investment Management Theory & Practice by Rustagi R P

    (Equity Shares : Fundamental & Technical Analysis), pg 137 - 163

    Financial Management (Ninth Edition) by Pandey I M (Risk and

    Return : An overview of Capital Market Theory), pg 7077

    Research Methods (Second Edition) by William Trochim

    M.K.(Analysis), pg 259 - 276

    NCFM Securities Market (Basic) Module

    Websites:

    www.sharekhan.com www.nseinda.comwww.bseindia.com www.moneycontrol.com www.investopedia.com www.wikipedia.com www.authorstream.com www.myrisis.com

    NEWS PAPER

    ECONOMICS TIMES TIMES OF INDIA

    http://www.sharekhan.com/http://www.sharekhan.com/http://www.nseinda.com/http://www.nseinda.com/http://www.bseindia.com/http://www.moneycontrol.com/http://www.moneycontrol.com/http://www.investopedia.com/http://www.investopedia.com/http://www.wikipedia.com/http://www.wikipedia.com/http://www.authorstream.com/http://www.authorstream.com/http://www.myrisis.com/http://www.myrisis.com/http://www.myrisis.com/http://www.authorstream.com/http://www.wikipedia.com/http://www.investopedia.com/http://www.moneycontrol.com/http://www.bseindia.com/http://www.nseinda.com/http://www.sharekhan.com/
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    ANNEXURES

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    Questionnaire

    Investor Behaviour Towards Products And Services Of Sharekhan

    Ltd.

    1. Do you investing in Equity Market?

    [ ] Yes[ ] No

    2. If you want to invest, which investment option will provide the best returns?

    [ ] Equity Share [ ] IPO[ ] Mutual Funds

    [ ] Bonds [ ] Fixed Deposits [ ] If any other _________

    3. Which factors motive you investing in Equity Market?

    [ ]Return [ ]Liquidity [ ]Safety

    [ ]Capital Appreciation [ ]If any other please specify _____________

    4. How much percentage of your income you invest in Equity Market?

    [ ]Less than 5% [ ]5%-10% [ ]10%-15%[ ]15%-20% [ ]20%- 25% [ ]More than 25%

    5. How do you trade in Equity Market?

    [ ]Intraday [ ]Delivery[ ]Speculation [ ]Arbitragers

    [ ]Hedging [ ]If any other please specify _____________

    6. What is the time horizon for investing in Equity Market?

    [ ]Less than 1 Months [ ]1to 3 Months [ ]3 to 6 Months

    [ ]6 to 12 Months [ ]More than 12 Months

    7. What is the rate of return expected by you from Equity Market in a year?

    [ ]5% 10 % [ ]10% 15 % [ ]15% 20%

    [ ]20% 25% [ ]25%30% [ ]30% above

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    8. Are you satisfied with the current performance of the Equity Market in terms

    of expected return?

    [ ] Fully Satisfied [ ] Satisfied [ ] Neutral

    [ ] Unsatisfied [ ]Fully Unsatisfied

    9. Who advise you to enter in Equity Market?

    [ ] Friends [ ]Relatives[ ]Advisers [ ]Media

    [ ] Research Report[ ]Magazines[ ]If any other ___________

    10. Which Factors do you consider most important while selecting the Sectors?

    [ ]Market Trend [ ]Profitability [ ]Economic Condition

    [ ]Industry Condition [ ]well established Companies under Sectors

    [ ]Government Policy [ ]If any other please specify _____________

    11. Mention the most important factors for selecting a company of your choice.

    [ ]Earning Per Share[ ]Dividend[ ]Brokers advise[ ]Market capitalization[

    ]Performance of company [ ]P.E. Ratio[ ]If any other _____________