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Tender No. 002/AIIMS Bhopal/MSO/HC/Outsource Laundry Services/15-16/01 Dt: 29.03.16 Page No. ( of 41 )

Tender No.AIIMSBPLHOSP1516-002 002/AIIMSBHOPAL/MSO/HC/OUTSOURCE LAUNDRY SERVICES/15-16/01

Dated 29.03.2016

TENDER DOCUMENT

FOR

OUTSOURCED LAUNDRY SERVICES TO

AIIMS BHOPAL, SAKET NAGAR BHOPAL-462020 (MP)

ALL INDIA INSTITUTE OF MEDICAL SCIENCES (AIIMS) BHOPAL

Saket Nagar, Bhopal-462020 (MP) India Website : www.aiimsbhopal.edu.in

http://www.aiimsbhopal.edu.in/


INDEX


Saket Nagar, Bhopal-462020 (Madhya Pradesh) India Website : www.aiimsbhopal.edu.in

S. No. PARTICULARS Page Nos.

From To

1 Notice Inviting Tender (NIT) 3 4

2 Schedule of Tender 5 5

3 Section-I General Instructions to the Tenderer (GIT) 6 11

4 Section-II General Conditions of Contract (GCC) 12 18

5 Detailed Scope of Work & Resource Requirement (Annexure-'A')

19 25

6 Technical Bid (Annexure – 'B') Part-A and Part-B

26 27

7 Undertaking for compliance of Terms & Conditions of AIIMS Bhopal and Affirmation (Annexure – 'C')

28 29

8 Criminal Liability Undertaking (Annexure – 'D') 30 30

9 Check List (Annexure - 'E')

31 31

10 Financial Bid ( Annexure – 'F') Part-A and Part-B

32 35

11 Performa of EMD Bank Guarantee

(Annexure - 'G') 36 36

12 Performa of Performance Bank Guarantee

(Annexure - 'H') 37 37

13 Performa of Contract Agreement

(Annexure - 'I') 38 41



NOTICE INVITING TENDER (NIT)

FOR OUTSOURCED LAUNDRY SERVICES FOR AIIMS BHOPAL

Tender No. AIIMSBPLHOSP1516-002

002/AIIMSBHOPAL/MSO/HC/Outsource Laundry Services/15-16/01 Dt: 29.03.2016

The Director, AIIMS Bhopal, invites sealed tenders under Two Bid System from the

interested and eligible Tenderers to provide outsourced Laundry Services for AIIMS

Bhopal Hospital, Saket Nagar, Bhopal-462 020 (MP) for two years which is

extendable for further period of One year with mutual understanding, if needed.

The Bidder will bear all costs associated with the preparation and submission of bid;

AIIMS will not be held responsible or liable for these costs, regardless of the

conduct or outcome of the bidding process.

Detailed Description and Term & Conditions of Tender Document may be seen and

downloaded from AIIMS Bhopal website www.aiimsbhopal.edu.in or may be

obtained directly from the Office of Medical Superintendent, AIIMS Bhopal Hospital,

Saket Nagar, Bhopal-462020 (MP) on any working day from 29th March 2016 to

28th April 2016 during 10.00 Hrs to 17.00 Hrs on payment of Non-refundable Cost

of Rs.1050/- inclusive of VAT@5% in the form of DD from any Nationalized Bank in

favour of “Director, AIIMS Bhopal”. Those who download the tender document from

website should enclose a DD of Rs.1050/-(Non-refundable) in favour of “Director,

AIIMS Bhopal“ payable at Bhopal. Last date of submission of tenders is 29th

April 2016 (Upto 14.00 Hrs) in the Tender Box kept in the Office of the Medical

Superintendent at the address mentioned above. Tender received late will not be

entertained. The sealed envelope containing Bid under Two Bid System with all

required duly signed and self-attested document copies should be marked in capital

letters “Tender for Outsourced Laundry Services for AIIMS Bhopal” “Technical

Bid” and “Financial Bid” respectively.









The brief scope of work is given below (Detailed Scope of work given in Annexure-

A). Interested bidders are advised to read carefully.

AIIMS Bhopal intends to engage Laundry services for the collection,

proper washing and ironing of the hospital linen, which comprises big/small

linen items both white & colored, blankets, plastic curtains/tapestry etc. The

out sourced Laundry service is to be operated on all days in one or more

shifts depending on the workload of AIIMS Bhopal requirement. The washed

linen will be delivered within 16 hours in the Summer Season and within 24

hours in the Winter/Monsoon Season after receiving from AIIMS Bhopal for

processing. The delivery timings are also mentioned in the detailed scope of

work. The main objective of engaging outsourced laundry service will be to

use washed and cleaned Hospital Linen in Patient Care at AIIMS Bhopal.

Tenders received late / not satisfying tender procedure and / or received without

Payment of Demand Draft/Banker’s Cheque of Tender Cost of Rs. 1,050/- inclusive

of 5% VAT Non Refundable and Fixed Deposit Receipt/Bank Guarantee of Earnest

Money Deposit (EMD) of Rs. 25,000/- in favour of “Director, AIIMS Bhopal” Payable

at Bhopal and / or received without signed copy of general terms & conditions shall

be treated invalid and rejected summarily. The Earnest Money Deposit of

unsuccessful Tenderers will be refunded, without accrual of any interest, after 30

days of award of work to the successful Tenderer.

Important: The Bidder is expected to examine all instructions, forms,

terms and specifications in the bidding document. The bid should be precise,

complete and in the prescribed format as per the requirement of the bid

document. All participating bidders should ensure that all the supportive

documents for eligibility criteria, certifications/authorization from Madhya

Pradesh Pollution Control Board (MPPCB) etc have been submitted with the

bid. Failure to submit required documents will lead to rejection of their bids

without correspondence. The bid should not be conditional.

Regarding any enquiry about this Tender, the email to be written to

[email protected]

(Director)

AIIMS Bhopal Hospital


Tender No.

002/AIIMSBHOPAL/MSO/HC/Outsource Laundry Services/15-16/01

Dated 29.03.2016

Schedule of Tender

( Director ) AIIMS Bhopal


Saket Nagar, Bhopal-462 020 (Madhya Pradesh) India Website : www.aiimsbhopal.edu.in

Sr No

Schedule Particulars

1 Cost of Tender Form

Rs. 1050/- (Rupees One Thousand Fifty Only) inclusive of VAT@5% Non- Refundable in the Form of DD in favour of “Director, AIIMS Bhopal” from any nationalized scheduled bank.

2 Start Date of Tender Sale 29th March 2016

3 Pre-Bid Conference at AIIMS Bhopal

17th April 2016 at 15:00 Hrs. in the Office of Medical Superintendent, AIIMS Bhopal Hospital, Saket Nagar, Bhopal-462 020 (MP)

4 Last date of sale of tender/downloading from website

28th April 2016 up to 17:00 Hrs.

5 Date of submission of tender & place of Tender Submission

29th April 2016; 14.00 Hrs in the Tender Box kept in the Office of Medical Superintendent, AIIMS Bhopal Hospital, Saket Nagar, Bhopal-462020 (MP)

6 Date of Opening of Technical Bid 29th April 2016; 15.00 Hrs

7 Estimated Cost of Annual Outsourced Laundry Work

Rs. 12,50,000/- (Twelve Lakh Fifty Thousand only) or more.

8 Earnest Money Deposit

The FDR/DD/Bank Guarantee of EMD Amount of Rs.25,000/- (Rupees Twenty five Thousand Only) for valid up to Nine Months ( i.e. 270 Days) period drawn in favour of “Director, AIIMS Bhopal”, payable at Bhopal, accompany with Technical Bid Envelope.


SECTION-I

GENERAL INSTRUCTIONS TO TENDERER (GIT)

Tender No. 002/AIIMSBHOPAL/MSO/HC/OUTSOURCE LAUNDRY SERVICES/15-16/01

Dated 29.03.2016

1. AIIMS Bhopal : The term AIIMS Bhopal means the All India Institute of Medical Sciences Saket Nagar, Bhopal-462020 (MP).

2. Director, AIIMS Bhopal: The term Director, AIIMS Bhopal means Director, AIIMS

Bhopal, Saket Nagar, Bhopal-462020 (MP).

3. Brief Introduction of AIIMS Bhopal:

AIIMS Bhopal, Saket Nagar, Bhopal has inbuilt capacity of 1000 bedded Multi Super

Specialty Tertiary Care Hospital functioning under PMSSY, MoHFW, Govt. of India

having all kinds of patient care services in the form of Out Patient Departments,

Indoor Services, Operation Theatres, and various Diagnostic & Laboratory Services

within the Institute setup. However the present operational Bed strength is 200

Beds, which may be increase up to 500 Beds in next Financial year (i.e. FY 2016-

17).

4. Importance of Outsourced Laundry Services for AIIMS Bhopal: AIIMS Bhopal intends to hire Outsourced Laundry Agency for providing Outsourced

Laundry service at a reasonable cost to the AIIMS Bhopal Hospital. The importance

of a clean linen for optimal patient care has been stressed upon since the very

inception of hospitals. A sick person coming to the alien environment of the hospital

gets tremendously influenced and soothed by the aesthetics or cleanliness of the

surroundings and the linen. Clean linen is an aid to reduction of hospital acquired

infections.

5. Purpose of engaging outsourced Laundry Service Provider: AIIMS Bhopal

intends to engage an Outsourced Laundry Service Provider on total Outsourced

Laundry Services Contract basis at a reasonable cost, which means that no facilities

for handling Outsourced Laundry Work shall be provided by AIIMS Bhopal. The

laundry work in total will be carried out by the engaged Contractor at his own

Laundry Service Premises. The Contractor has to furnish full details and address of

his Laundry Service establishment site meant to carryout AIIMS Bhopal Hospital

Outsourced Laundry works. AIIMS Bhopal Hospital Authorities reserve the right to

inspect his establishment for ensuring the participating Laundry Bidder Company has

the capacity to handle AIIMS Bhopal Outsourced Laundry work in compliance to the

guidelines of MP Pollution Control Board/NGT and to the satisfaction of AIIMS

Bhopal


6. Outsourced Laundry Service Provider responsibilities: The linen has to be

collected, washed / cleaned properly and stains of any type have to be removed

without any blot and any loss of the material or the cloth. The linen must be washed

and ironed properly to the satisfaction of the authorities. The Tenderer shall use

washing material of branded / standard quality (preferably ISI Mark products). If the

washed clothes received are not found satisfactory the same will be returned for

washing without any additional expenditure. The detailed Scope of work given at

“Annexure-A”, which include DIRTY / SOILED LINEN AND USED CLOTHES WILL

HAVE TO BE COLLECTED AND HANDED OVER TO THE VARIOUS

DEPARTMENTS AFTER PROPER WASHING AND IRONING STRICTLY ON

DAILY BASIS, FAILING WHICH THE PENALTY AS APPLICABLE WILL BE LEVIED

ON EACH OCCASION BY AIIMS BHOPAL. CONTINUOUS DEFAULT MAY LEAD

TO CANCELLATION OF CONTRACT, THE DETAILED SCOPE OF WORK GIVEN

IN ANNEXURE-A.

7. Contract Validity Period: The contract for outsourcing Laundry Services as per

details given in the Scope of Work in “Annexure-A” shall initially be valid for a

period of “Two years” and may be extended further for a period of One year subject

to renewal on satisfactory performance on the same terms and conditions on mutual

agreement basis. The unit Rates quoted by the bidder shall remain unchanged

during the entire period of contract including extended period (if any).

8. Interested Bidder Visit to AIIMS Bhopal: Interested agencies may visit/inspect

AIIMS Bhopal on any working day between 10:00 Hrs. to 14:00 Hrs. to collect all

information that will be necessary for preparing the tender and entering into a

Contract for the Outsourced Laundry services during the Date of Tender Sale to

Tender Closing as mentioned in the “Schedule of Tender”.

9. Tender invited in Two Bid System: The interested Bidders must submit their Bids

in Two parts in separate sealed envelope clearly marked as “Techno-Commercial

Bid” and “Financial Bid”. Outer third envelope should be Super-Scribed “Tender for

Outsourced Laundry Services for AIIMS Bhopal” and must be addressed To -

Director, AIIMS Bhopal, Saket Nagar, Bhopal-462020 (MP) along with the Name and

Contact Details of participating Bidder Company in Bottom Left Corner of each of

sealed Envelope. The sealed tenders complete in all respect, numbered, signed on

each page may be dropped in person in the tender Box kept in the Office of the

Medical Superintendent, AIIMS Bhopal Hospital, Saket Nagar, Bhopal-462020 (MP) )

on or before 29/04/2016 by 14:00 Hrs. In case date of receipt of tenders happens to

be declared a public holiday, the tender will be accepted on next working day till

14:00 Hrs. Tender if dropped in any other place / box other than the specified

location or Late Bids received after the specified date and time of receipt, will not be

considered. Fax/E-Mail/Conditional/Incomplete tenders are not entertained and shall

be rejected.


I) Techno-commercial Bid

[Need to be submitted in Format given at Annexure-B (Part-A)&(Part-B)].

The following documents are required to be enclosed in the envelope

Super Scripted as “Technical Bid”

(i). Tender Cost Fee of Rs. 1050/- (One Thousand Fifty only) Non

Refundable: Tenderer must enclose Tender Cost Fee by the way of

DD/Banker’s Cheque in Favour of “Director, AIIMS Bhopal”, payable at

Bhopal.

(ii). EMD of Rs. 25,000/- (Twenty Five Thousand): Tenderer must enclose

EMD by the way of FDR/Bank Guarantee/DD in favour of “Director, AIIMS

Bhopal”, payable at Bhopal valid for the period of 180 Days (i.e. Six

Months). Please note that no interest on EMD will be given by AIIMS

Bhopal to any of the Bidder. If bidder is interested to deposit his EMD in

the form of Bank Guarantee(BG), the BG should be submitted in the

Format as given at Annexure-G. In the absence of EMD, the tender shall

be rejected summarily. The EMD shall be refunded to unsuccessful

bidders within 30 days after finalization of the contract and in case of

successful bidder after receipt of Performance Security Deposit.

(iii). Bidders Profile: Bidder must enclose complete details about the Firm, including the period for which it has been in this Business including its Registration details.

(iv). Names of proprietor / partners / directors of the bidders firm : With their residential address & Laundry Service Facility Address and Mobile/Telephone numbers of Contact Persons. Attested copy of deed of partnership, if the firm is a partnership concern of Memorandum and Articles of Association duly certified in case of Company.

(v). Authorization Letter: Name, designation and specimen signature on participating Tenderer Firm Letter Head of the person authorized by the competent authority of the firm to sign / deal with the tender documents must be enclosed along with the tender.

(vi). Operational Capacity Experience Certificate: The Tenderer must

enclose self-attested Certificate for having been in business in Govt.

Hospital’s/Govt. Institutions/PSU or in Reputed Private sector Hospitals

with more than 500 beds capacity for a period of at least 3 Years. Also

should have provided Outsourced Laundry Services successfully for

last 3 financial years prior to applying in this Tender.

(vii). Copies of Previous Work Orders/Contracts: The self-attested copies

of previous work Orders/Contracts executed by the participating bidder

company in Last three Financial Years (2012-2013, 2013-2014 &2014-

2015) in support of Bid as per requirement of this Tender must

accompany with Techno-commercial Bid. The list of Institutions with

complete Address and contact numbers must be submitted.


(viii). Copies of Balance Sheet and Profit & Loss Accounts for verification

of average Turnover of Rs. 9 Lakh in last three FY’s: Duly signed,

stamped and attested copy of Audited Annual Accounts/Balance Sheet

for the last three Financial years (i.e. 2012-13, 2013-14 and 2014-15)

duly certified by the CA/CS is required to be submitted. A letter from

CA/CS on his letter head intimating last three Financial Years Average

Turnover of Rs. 9,00,000/- (Nine Lakhs) with Profit and Loss account

figures must accompany.

(ix). Copies of Income Tax Returns: Self-attested copies of ITR for Financial

Year 2011-2012, 2012-2013 & 2013-2014 (i.e. for Assessment Year

2012-2013, 2013-2014 & 2014-2015) is required to be submitted.

(x). Copy of PAN Card: Self-attested Photocopy of PAN Card in the name of

firm/Proprietor/Director/owner of the establishment is required to be

submitted.

(xi). Copies of Sales Tax/VAT/Service Tax Registration Certificates: Self-

attested Photocopy of Sales Tax/VAT/Service Tax registration certificate

from Statutory Authority along with proof of quarterly return filing for last

two quarters of current financial year is required to be submitted.

(xii). Copy of TIN/TAN No. : Self-attested Photocopy of TIN/TAN Registration

Number of the firm is needed to be submitted.

(xiii). Valid Shop & Establishment/Registration Certificate of Firm: Self-

attested Photocopy of Valid Shop & Establishment License/Registration

Certificate from competent authority is required to be submitted.

(xiv). Valid Copy of Registration in MPPCB: Copy of valid Authorization

Certificate from Madhya Pradesh Pollution Control Board (MPPCB) for

operating Laundry Services is required to be submitted.

(xv). Valid Copy of Labour License: Copy of valid registration under (R&A)

Act, 1970 from Labour Law Authority is required to be submitted.

(xvi). Valid ESI and EPF Registration Certificate: Copy of Valid Registration

under ESI and EPF Acts issued from competent authority is required to

be submitted.

(xvii). Performance certificates: The Performance Certificates obtained from

Govt Hospital/Reputed Private Hospital having more than 500 beds,

where similar type of Hospital Outsourced laundry services was provided

during last three years is to be submitted.

(xviii). Undertaking for Acceptance of Terms and Conditions : Undertaking

on a Non-Judicial Stamp Paper worth of Rs.100/- for Acceptance of terms

and Conditions of tender is to be submitted.

(xix). Undertaking for Non Blacklisting/No Case Pending: Undertaking on a

Non-Judicial Stamp Paper worth of Rs. 50/- regarding that the


participating Bidder firm has not been declared Blacklisted/Defaulter by

any Govt. Agency and NO case of any nature i.e.

CBI/FEMA/Criminal/Income Tax/VAT/ Sales Tax/Service Tax is pending

against the firm.

II) Financial Bid

[Needed to be submitted in Format given at Annexure-F (Part-A) & (Part-B)

in the sealed envelope Super Scripted as “Financial Bid” ]

The Financial Bid in the Format given in Annexure-F (Part-A) & (Part-B) filled with Clear figures in Numbers and Words in respective Column of Financial Bid without cutting, overwriting, duly Signed and Stamped in a sealed envelope, super scripted as “Financial Bid” must be submitted.

III) Checklist as per Annexure-E to ensure required self-attested documents and a

copy be kept in the Techno-commercial Bid Envelope.

6. Tenders should be typed / Computer printed. All the documents attached with the Tender forms should be serially numbered and total number of enclosures and page numbers must be mentioned on covering letter.

7. No Tenderer shall be allowed to withdraw his Bid after submission of the Bid; if any Tenderer requests for the same after bid submission, his EMD in total will be forfeited.

8. In case, if the successful L-1 Tenderer declines to execute the Contract for whatsoever reasons, the EMD deposited by him in total shall be forfeited.

9. Tenders received late / not satisfying tender procedure/ Terms & Conditions / or received without Tender Cost Fee / Earnest Money Deposit / Requested Documents Copies / or received without self-attested signed copy of tender documents shall be treated invalid and rejected summarily.

10. The Techno-commercial bid shall be opened at 15:00 Hrs. on 29/04/2016 in the Office of the Medical Superintendent, AIIMS Bhopal Hospital, Saket Nagar, Bhopal-462020 (MP). In case 29/04/2016 is declared holiday, tenders will be opened on next working day at the same time and same venue.

11. The Techno-commercial bids of “Technically Responsible Bidders” shall only be considered for opening of their Financial Bids . Financial Bid Opening Date to the “Technically Responsive Bidder” Companies shall be intimated separately in due course of time by AIIMS Bhopal.

12. Location: Agency should be based in Bhopal, MP. In case of outside agencies, they must have their registered branch office in the Bhopal (Documentary proof required) and they must have been operating their Laundry Services from their Bhopal based establishment.

13. Attention required by Bidder during Quoting their Unit Price in Financial

Bid: Participating Bidder must quote their unit Rates in Indian Currency for items

given in Table No.- 1 in the Scope of Work at “Annexure-A” in the Financial


Bid Format given at “Annexure-F (Part-B)” against each of Linen item receipt

for washing from AIIMS Bhopal for keeping in mind the entire cycle of handling

outsourced Laundry work as per the detailed Scope of Work given at

“Annexure-A” right from its collection of Dirty Linen Items from respective

Patient Care Points of AIIMS Bhopal and transporting to its own Laundry Facility

for Cleaning, Washing, Ironing and Supplying back Cleaned Cloths to the

respective Patient Care Points at AIIMS Bhopal. Day to day Linen transactions,

proper handing over/taken over record management in respective Registers kept

in various Patient Care Points at AIIMS Bhopal are to be maintained. The

respective registers shall also provided by the Agency at its own cost. Rates

should be quoted inclusive of all applicable Statutory Taxes and keeping in mind

the expenditure by the Bidder Company. AIIMS Bhopal will not pay any extra

amount beyond the approved unit rates.

14. If any time AIIMS Bhopal Authorities found that the Tenderer has given a false

statement on any of the above requested information, the firm/supplier will not be

considered and their Bid shall be deemed to be rejected and EMD Security

Deposit/Performance Security Deposit what so available with AIIMS Bhopal at that

juncture shall stand forfeited in total.

( Director )

AIIMS Bhopal


Section-II

GENERAL TERMS AND CONDITIONS (GCC) 1. Tender Validity: Every tender would remain open for acceptance for 180 Days

from the date of opening of Tender or till the date of the finalization of the Tender,

whichever is earlier.

2. Submission of Tender in Two Bid System: The Bidders must submit their Bids in

sealed Envelope as per instructions given in Section-I, GIT Clause No. 9 before the

scheduled due Date and time.

3. Eligibility Criteria: Each of participating Bidder’s proposal shall be examined as

per documents requested in the Section-I, GIT Clause No. 9 under (I) Techno-

commercial Bid headed by the Technical Bid Evaluation Committee nominated by

the Competent Authority of AIIMS Bhopal. The successful Technically Responsible

Bidder’s companies shall be intimated separately for opening of their “Financial

Bid” in due course of time.

4. Determination of overall L-1 Agency: The Overall L-1 Agency shall be

determined based on following Three parameters, all participating Tenderers are

requested to read this term carefully before their participation :-

A) The Outsourced laundry work to be awarded to the Agency, who have quoted

consolidated overall L-1 prices for all the Linen items as given in the

“Financial Bid” at Annexure-‘F’ in (Part-B).

B) It may be possible, that the above stated consolidated overall L-1 Agency may

have not been quoted L-1 prices for each of individual Linen items. In that

case, the overall consolidated L-1 Agency should match the L-1 price obtained

through any of other participating Tenderer for those individual Linen items.

C) The rates in case of some individual Linen items offered by the consolidated

overall L-1 Agency found higher in comparison to the prevailing market rates,

shall be consolidated and negotiated..

5. Award of Contract:

The offer of contract issued to the successful overall Consolidated L-1 contracting

firm based on compliance of above Clause 4 and would need to be accepted within

15 days from the date of issue of the offer in writing to the AIIMS Bhopal. Failure to

accept the offer within this period by Vendor will result in forfeiture of the EMD

submitted by such firm and Director, AIIMS Bhopal has reserved the full rights to

call L-2 Agency and ask them to match overall L-1 Price. If L-2 Agency will give his

willingness to match L-1 prices in writing, the contract shall be awarded to L-2

Agency on consolidated L-1 Prices, to avoid the failure of whole Tender process for

this tender in the best interest of the Institute.

6. Performance Security Deposit:

On being informed about the acceptance of the Tender and before signing the

Contract Agreement, the successful Tenderer shall deposit, within 15 days from the


date of issue of Notification of Award, Performance Security Amount of Rs.

50,000/- (Fifty Thousand only) in the form of unconditional irrevocable

FDR/Bank Guarantee as per format given in “Annexure-H” pledged to Tender

Inviting Authority (i.e. Director, AIIMS Bhopal) valid for 27 months from the date of

Signing of the Contract Agreement. Please note that AIIMS Bhopal will not pay any

interest on the Performance Security Deposit of any of the Vendor. The successful

Tenderer’s EMD will be returned after receiving of Performance Security Deposit.

Unsuccessful Tenderer’s EMD will be released after 30 days of the finalization of

the contract/work award to the successful tenderer. Performance Security Deposit

of the engaged firm shall be forfeited in total in case the firm stops the work for any

reason.

7. Execution of Contract Agreement:

The successful Tenderer shall execute an Contract Agreement (As per format

given in Annexure-I) on a Non- Judicial Stamp Paper of the value of Rs.100/-

(Stamp duty to be paid by the tenderer) within 15 days from the date of the

intimation from Tender Inviting Authority informing that his tender has been

accepted and work has been awarded vide AIIMS Bhopal Notification of Award

(NOA).

If the successful Tenderer fails to execute the Contract Agreement and / or to

deposit the required Performance Security Deposit within the specified time or

withdraw his tender, after the intimation of acceptance of his tender has been sent

to him or owing to any other reasons, he is unable to undertake the Contract, his

contract will be cancelled and the EMD deposited by him along with the tender shall

stand forfeited by the Tender Inviting Authority (i.e. Director, AIIMS Bhopal/Medical

Superintendent, AIIMS Bhopal).

8. Allotment Letter for Startup Services:

The work start letter clearly mentioning the date of start of services at AIIMS

Bhopal shall be issued by the AIIMS Bhopal to the engaged Agency after execution

of Contract Agreement for carrying out the outsourced laundry Services as per the

“Scope of Work” given at Annexure-I.

9. Commencement of Services:

The contractor is required to commence the work at the time and date as

mentioned in the allotment of work letter. In the event of failure AIIMS Bhopal has

full right to impose any penalty/and take any other action in this matter deemed fit.

10. Compliance of Statutory/Mandatory Claims/Penalties payment:

The contractor, himself, shall be responsible for any type of statutory/mandatory

claims or penalties in light of default with reference to the above provisions.

11. Verification, Identification and Uniform of Deployed Personnel of the Agency: The firm will get Local police verification done of the antecedents of all employees

deployed for handling AIIMS Bhopal outsourced Laundry work at AIIMS Bhopal.


The Police Verification Report along wi th attendance should be submitted to

AIIMS Bhopal within 10 Days of their deployment at AIIMS Bhopal. The list

containing the names/addresses/contact numbers of the personnel emp loyed

by the Agency shall be provided to AIIMS Bhopal Administration by the

Contractor. Necessary ID Cards and Uniform as approved by AIIMS Bhopal

Hospital Administration shall be mandatorily worn by the deployed manpower of the

engaged Contractor during collection and distribution of Cloths for the purpose of

identification of the personnel deployed. Every worker engaged in Laundry services

shall wear the prescribed neat and clean uniform according to season affixing

thereon the badge mentioning, the name and designation of the worker provided by

the Contractor at his own cost for handling AIIMS Bhopal Hospital Outsourced

Laundry works in AIIMS Bhopal premises.

12. Relationship between Employer (i.e. AIIMS Bhopal) and engaged Agency Staff: The person deployed by the contractor for work shall be his employees for all intents and purposes and in no case, there shall be any relationship of employer and employee between the said person and AIIMS Bhopal, either implicitly or explicitly. Before employing any person in A I I MS B h o p a l for Laundry work the contractor should get him/her examined from any of Govt Hospital and shall submit the certificate of fitness to the AIIMS Bhopal.

13. Supervisory Control: The persons so deployed by the contractor for washing of linen shall be under the overall control and supervision of the contractor. The contractor shall be liable for payment of their wages etc. and all other dues in time i.e. latest by 7th of each of the following month, which the contractor is liable to pay under the various labour laws/ Regulations and other statutory provisions. The Di rec to r , A I IMS Bhopa l is absolved of all such liabilities and the contractor shall beer such liabilities, at its own level. The contractor shall take all reasonable precautions to prevent any unlawful act or disorderly conduct of his employees so deployed and for the preservation of peace and protection of persons and property of AIIMS Bhopal.

14. Replacement of Contractor’s Personnel: In case any person engaged by the contractor is found to be inefficient, quarrelsome, infirm, invalid or found indulging in unlawful or union activities, the Contractor will have to replace such person with a suitable substitute at the direction of the competent authority within a period of 3 days time.

15. Activities not allowed at AIIMS Bhopal: The institute shall not provide any sort of accommodation to the staff or person deployed by the contractor and no cooking/lodging/drinking/smoking will be allowed in the premises of the institute at any time. Any personnel deployed should be advised to keep AIIMS Bhopal property safe.

16. Areas covered under Outsourced Laundry Services at AIIMS Bhopal: The outsourced laundry services shall be meant for the whole institute (Main Hospital & Centers including IPD, OPD, different Diagnostic blocks, Emergency services, Maternity Services, Minor & Major OT’s, Administrative Block, Medical College, Nursing College, AYUSH Building, Guest House, Hostels etc.), or as per the Directions of Institute Authorities from time to time.


17. Deployment Adequate Manpower and Resources: The provision of appropriate manpower, resources, material supplies, required for performing the tasks processes of the outsourced laundry services, shall be borne by the Contractor.

18. Quality of washing of linen and its ironing:

The contractor shall ensure that the quality of washing of linen & its ironing should satisfy the Sister/ Officer In-charge of Patient Care Point from where the clothes are collected

19. Determination of quality of work/ service:

The decision of the Hospital Administration Authority with regard to the

determining the quality of work/ Services done by the contractor shall be final

and acceptable to the contractor. The contractor shall therefore rectify the

defect so pointed out without any extra payment. In case of failure to carryout

compliance for indicated defect removal by the Contractor, the Competent Hospital

Administration Authority of AIIMS Bhopal reserves the right to get the

work/service so rejected, done from some other source at the risk and cost of the

Contractor. The expenditure so incurred shall be recovered from the pending bills

of the contractor or any other outstanding dues or by all parts of the security/other

deposits as available with AIIMS Bhopal at that juncture of time.

20. Taking out Dirty Linen Items outside form AIIMS Bhopal Premises:

The contractor shall takeout all the dirty hospital linen outside AIIMS Bhopal Premises for the purpose of their washing, cleaning, ironing at his assigned approved Laundry Facility after proper record keeping done by concerned Patient Care Point In-charge and Contractor Person in the Laundry Record Register and provide back after their proper cleaning, ironing to the concerned Patient Care Point of AIIMS Bhopal within the timings as mentioned in the Scope of Work at “Annexure-A”.

21. Minimum Timings for Providing back Clean Linen to AIIMS Bhopal in Summer/Winter/Monsoon Seasons: The washed cleaned and ironed linen Items will be delivered within 16 hours in the Summer Season and within 24 hours in the Winter/Monsoon Season on receipt from AIIMS Bhopal for processing. The detailed daily timing schedule is given in the Scope of Work at “Annexure-A”.

22. Handing over of Infected Linen Items and their washing procedure : The infected linen of AIIMS Bhopal will be disinfected in the ward/concerned Patient Care Point by submerging it in the disinfectant solution by AIIMS Bhopal Hospital staff before handing over to the representative/Worker of the Contractor for washing. Blood stained and infected clothes will first be washed separately and then washed again in routine wash by the Contractor at his facility.

23. Indemnification for Loss/Damage and Wear/Tear of AIIMS Bhopal Linen: If any wear and tear noted during the collection it must be pointed out to that Patient Care Point. Defect, if any found later on will be the responsibility of the


Contractor, and Contractor is liable to provide the new cloth in place of such defective piece. Any loss/damage to the linen during working process will be indemnified by the contractor, who shall be liable to pay at the rate of existing book value of the lost/damaged items.

24. Maintaining day to day Linen records at Patient Care Points:

The daily record during collection of dirty linen items/distribution of Cleaned

washed and ironed linen items should be maintained in the Patient Care Point wise

in the registers provided by the Contractor duly signed by the

representative/Worker of Contractor and Concerned Patient Care Point Sister/In-

Charge Official of AIIMS Bhopal, who is looking after the day to day transaction of

such linen items of concerned designated Patient Care point of AIIMS Bhopal.

25. Procedure for Raising and Verification of Bills:

The Contractor shall raise his Bills regularly on approved unit rates for payment on

monthly basis after getting the same verified by each of the Patient Care Point

Sister/ In-charge where from the transaction of Linen items are recorded and duly

cross verified by the Nodal Officer of Laundry Services nominated by AIIMS Bhopal

Hospital Administration. After verification the Contractor may forward monthly Bills

for payment through Hospital Administration to the Accounts Department. The bills

along with Patient Care Point wise details must be submitted in the end of the each

month. If desired, the register mentioned above to be placed before Hospital

Administration during scrutiny of Bill of the Contractor for necessary cross

verification.

26. Release of Payment and deduction of applicable Taxes:

The payment shall be released on monthly basis after receipt of the bill duly

verified by the nominated Official and forwarded by the Hospital Administration

Authority. The payment shall be made through Account Payee cheque /RTGS

basis only. Deduction of income tax and other deduction shall be done at the

source as notified by the Govt. from time to time

27. Penalty Clause & Termination of Contract:

1) In case the contractor fails to commence/execute the work as per the Terms and

Conditions stipulated in the Tender Document, NOA/Contract Agreement,

Addendum the Principal Employer reserves the right to impose the penalty as

detailed below:

a. The contractor is liable to start its services immediately with effect from the date

stipulated in the NOA/Contract Agreement/Allotment/Service Commencement

Letter, failing which the penalty of 5% per week shall be deducted from the EMD

Deposit/Performance Security Deposit up to 4 Weeks time, which so ever is

available with AIIMS Bhopal at that time.

b. Beyond 4 weeks delay, Principal Employer reserves the right to cancel the

Awarded Contract and withhold the agreement and get this job carried out from L-

2 Contractor on matching L-1 Prices or other Contractor(s) from open market at the


competitive rates. The defaulting Contractor shall be blacklisted for participating in

AIIMS Tenders for 3 Year Period and his EMD/Performance Security Deposit in

total shall be forfeited on account of recover to the loss to Govt. what so ever is

available with AIIMS Bhopal during that point of time.

2) For any breach of contract, the Competent Hospital Administration Authority or

Designated Authorized Official shall be entitled to impose a penalty to the extent of

Rs. 500/- (Five Hundred only) on the first occasion. Subsequently the penalty will

be doubled upon the agency in the event of breach, violation or contravention of

any of the terms and conditions contained herein brought to the notice of the

Committee.

3) If the lapse is repeated again the extent of penalty will be doubled on each such

occasion. The decision of the said officer/committee/Director, AIIMS Bhopal in this

regard shall be final and binding upon the agency. Some of the instances in which

penalty would be imposed are enumerated below (but these are not exhaustive and

penalty may be imposed on any violation/breach or contravention of any of the

terms and conditions as well as assigned duties and responsibilities):-

a) If the personnel deputed to AIIMS Bhopal Outsourced Laundry Services for

collection and distribution work are not found in proper uniform and displaying their

photo identity card.

b) If the personnel found indulging in smoking/drinking/sleeping during his execution of

assigned duties in the AIIMS Bhopal.

c) Penalty will also be imposed if the behaviour of personnel(s) found is discourteous

to anyone in the hospital including Staff or Patients.

d) If any personnel is found performing duty by submitting a fake name and address.

e) If any personnel found on duty other than those mentioned in the approved list

supplied by the agency to the Institute authorities.

f) In the case of any loss/theft of Institutes property tearing of linen, or with stains the

committee will consider the circumstances leading to the loss of linen and if the

responsibility is fixed on the agency, the Institute will make good the losses by

deducting the cost of loss from the security deposit/or next month’s bill in one or

more instalments.

g) In case of breach of any terms and conditions attached to the contract, the

performance security deposit of the contractor will be liable to be forfeited by AIIMS

Bhopal besides annulment of the contract.

4) The said Contract Agreement is liable for Termination on the ground of breach of

Contract. For this purpose AIIMS Bhopal will issue notice for asking clarification and


if the satisfactory reply is not furnished by the Contractor within the stipulated

period, the One month notice to the Contractor by AIIMS Bhopal on the ground of

non-satisfactory work shall be issued and contractor shall comply. In the event of

Termination of the Outsourced Laundry Service Contract, the Performance Security

Deposit of the Contractor Agency shall be forfeited in total.

28. Compliance of Rule and Regulation by Contractor at his Establishment: The

contractor will comply with all legal requirements for obtaining license under

contract. AIIMS Bhopal shall not be responsible in any way for any breach by the

contractor of the rules and regulations governing the running of his own

establishment.

29. Subletting and Non-Transferability of Contract:

The engaged agency shall not sublet the AIIMS Bhopal Outsourced Laundry Work

to any other Sub-Contractor or transfer the contract to any other person in any

manner.

30. Entertainment of enquiry during Tender Bid Process Management:

The Tenderer submitting a tender would be presumed to have considered and

accepted all the terms and conditions. No enquiry verbal or written shall be

entertained in respect of acceptance / rejection of the tender.

31. DISPUTES AND ARBITRATION: -

All disputes or differences arising during the execution of the contract shall be

resolved by the mutual discussion failing which the matter will be referred to an

Arbitrator who will appointed by the Director, AIIMS Bhopal for Arbitration for

settlement of disputes in accordance with Arbitration & Conciliation Act 1996 or its

subsequent amendment, whose decision shall be blinding on the contracting

parties.

32. LAW GOVERNING THE CONTRACT AND JURISDICTION

The contract will be governed under Contract Act 1872 and instructions thereon

from the government of India. Disputes of any nature that may arise in connection with

the execution of this Outsourcing Laundry Work Contract Agreement shall be governed

by the laws of India and subject to the jurisdiction of courts situated in Bhopal, MP India

only.

( Director )

AIIMS Bhopal


Annexure-'A'

Detailed Scope of Work & Resource Requirement

Tender No. :002/AIIMSBHOPAL/MSO/HC/OUTSOURCE LAUNDRY SERVICES/15-

16/01 Dated 29.03.2016 TENDER FOR OUTSOURCED LAUNDRY SERVICES FOR AIIMS BHOPAL

1. General Requirement of Outsourced Laundry:

AIIMS Bhopal hospital intends to engage reputed and experienced Laundry service Agency for providing Outsourced Laundry Services on Annual Contract basis for handling supply of Clean Hospital linen, which comprises of big/small linen items both white & coloured, blankets, plastic curtains/tapestry etc. The Outsourced Laundry Services is to be provided by the engaged Agency on all days in one or more shifts depending on workload.

2. Present Work Load at AIIMS Bhopal Hospital:- The quantity of linen items to be washed at present with bed strength of

approximately 200 Beds. This quantity is likely to increase with the addition of new

Facilities/Specialties/Centers/patient care units up to 500 Beds in the Financial Year

2016-17.

3. Scope of work (Responsibility of Outsourced Laundry Services Agency):-

(i) Collection and transport of Dirty Linen:

Agency is responsible for collection of dirty linen from the different Patient Care Points

of the AIIMS Bhopal Hospital and transport them to his owned laundry Premises for

cleaning purposes within the timings mentioned below in the Point (iv) below after

carrying out the “Handing Over/Out Entry” of linen items in Laundry Record Register

duly signed by the Sister/In-Charge of Patient Care Point and the

Worker/representative of Contractor. The approved Outsourced vendor shall carryout

the work of Drying, Calendaring, Pressing, Folding, Mending, Sewing and Packing

Clean Hospital Linen in his owned Laundry Premises.

(ii) Delivery of Cleaned Items to the Patient Care Point at AIIMS Bhopal:

Sorting, processing of used linen with standard laundering processes including minor

repairing (if required), finishing and packing should be done in the outsourced Agencies

owned premises. Transportation of washed, cleaned, Ironed Clothes to be done by the

Agency at AIIMS Bhopal and delivery in a covered trolley to the different Patient Care

Point areas and the “Receipt/In Entry” in the Laundry Record Register duly signed by

the Sister/In-Charge of Patient Care Point and the Worker/representative of Contractor.

On a daily basis within the specified Timings as follows:-

(iii) Identification of torn Linen items and maintaining its proper record:

Vendor will identify torn linen at the time of Collection and intimate to the concerned

Patient Care Point Official, who will record this in the daily Linen transaction sheet. Only

torn linen will be replaced by the institute on the written request of Patient Care Point

Official


(iv) Timings for Collection and Distribution of Linen at AIIMS Bhopal:

I. The washed linen will be preferably delivered within 16 hours in the “Summer

Season” on receipt from AIIMS Bhopal for processing.

The Collection and Distribution Timings in Summer Season is as under:- A) Timing for Dirty Linen Collection from Patient Care Points:-

On Each working Day ( Monday to Friday ) (Saturday) In Morning Shift : 09:00 AM to 11:00 AM 09:00 AM to 11:00 AM In Evening Shift : 15:00 PM to 17:00 PM 13:00 PM to 14:00 PM

B) Timing for Distribution of Clean Items to Patient Care Points:-

On Each working Day ( Monday to Friday ) (Saturday)

In Morning Shift: 08:00 AM to 09:00 AM 08:00 AM to 09:00 AM

In Evening Shift: 14:00 PM to 15:00 PM 12:00 PM to 13:00 PM

II. The washed linen will be preferably delivered within 24 Hours in the “Winter/Mansoon

Season” on receipt from AIIMS Bhopal for processing.

The Collection and Distribution Timings in Winter/Mansoon Season is as under:-

A) Timing for Dirty Linen Collection from Patient Care Points:- On Each working Day ( Monday to Friday ) (Saturday)

In Morning Shift: 10:00 AM to 12:00 AM 10:00 AM to 11:00 AM

In Evening Shift: 14:00 PM to 16:00 PM 13:00 PM to 14:00 PM

B) Timing for Distribution of Clean Items to Patient Care Points:-

On Each working Day ( Monday to Friday ) (Saturday)

In Morning Shift : 08:30 AM to 09:30 AM 08:30 AM to 09:30 AM

In Evening Shift : 14:30 PM to 15:30 PM 12:30 PM to 13:30 PM

Important Note: The Hospital Administration Authority have the right to revise the

above stated timings if felt necessary in the interest of the Institute.

(v) Outsource Laundry Job meaning: The complete job i.e. sluicing, washing, hydro extraction, drying, ironing / calendaring, and storing and issue or distribution of cleaned linen will be done by the Contractor.

(vi) Compliance of MP Pollution Control Board/NGT Norms: The Tenderer will be solely

responsible for safe disposal of leftover chemicals, other washing materials and other

garbage produced in his owned laundry premises area which is harmful to Human

Beings or surrounding habitat as per the norms of the MP Pollution Control Board/NGT.

(vii) Arrangement of Linen Collection/Distribution Carts:

Separate carts for transport of dirty & storage of washed linen will be required to be

kept by the Contractor on his own cost at AIIMS Bhopal Hospital premises. The


hampers or carts to transport soiled linen should be appropriately cleaned after every

use & should be kept away from those to be used in transporting clean linen.

(viii) Washing Procedure and use of Standard Washing Material:

The contractor will process linen as per approved washing procedure and approved

washing formulae with standard washing materials (preferably use ISI make washing

Material) at his owned Laundry Premises. AIIMS Bhopal Officials have the right to

make surprise visits to find out whether Vendor is using approved washing material and

maintaining the hygienic practices as per applicable norms in his premises.

(ix) Handling of Infected/Soiled Linen: Standard universal precautions to be followed by the manpower deployed by the

Contractor while collecting & handling infected/soiled linen at AIIMS Bhopal premises

and his own Laundry facility.

(x) Compliance of Bio-Medical Waste management rules: Bio-Medical Waste management rules wherever applicable will be strictly followed by

the Contractor at AIIMS Bhopal Hospital and his Laundry facility.

4. Minimum Requirement of Laundry Machinery availability with Contractor at his Laundry Facility:

(i). Tenderer will ensure that the Sluicing machines, washing machines, hydro- extracting machines, drying machines, calendaring machines, pressing machines are installed in their premises. Outsourced Laundry functioning should have the following Laundry Machine and Equipments with their requisite numbers as given below:

Table No. 1 : Minimum Laundry Machine/Equipment required to be have with Outsource Laundry Contractor for handling the AIIMS Bhopal Out Sourced Laundry work

Sl. No. Name of Machine/Item Qty.

(in Nos.)

1 Blood lines Sluicing Machine Capacity : 35-50 KGS, Heating : Steam/Electric 1

2 Hydro Extractor Capacity : 30-50 KGS, Electric operated

1

3 Hydro Extractor Capacity: 50-100 KGS, Type: Non Co-Axial, Electrical Operated

1

4 For Bed lines Horizontal Washing Machine Capacity:100-125 KGS Heating : Steam/Electric 1

5 Tumble Drier Capacity: 50-100 KGS, Heating: Steam/Electric

2

6 Flat Bed Press With 2hp compressor, Heating : Steam/Electric

2

7 Flat Work Ironer (Calendaring M/E) Roller Length : 3000 MM, Roller Dia : 600 mm with 2 Rolls Steam/Electric Heated

1


Sl. No. Name of Machine/Item Qty.

(in Nos.)

8 SS Work Table with Under shelf (Dimensions : 94” x 21” x 34” height)

2

9 Ironing Table with Electric Iron Size of table 13 x 80 cm 2

10

WT Trolleys of Dimension : 36” x 24” 27” height, Wheels : Dia 4” Thread free castors should be deployed in AIIMS Bhopal by the Agency in designated Laundry Control Room to efficient handling of Laundry works.

4

11

Dry Trolleys of Dimensions : 36” x 24” x 27” height, Wheels : dia 4” Thread free castors should be deployed in the AIIMS Bhopal by the Agency in designated Laundry Control Room to efficient handling of Laundry works.

4

12

SS Storage Rack Dimensions : 72” x 21” x 72” height should be deployed in AIIMS Bhopal by the Agency in designated Laundry Control Room for efficiently keeping, handling of distribution of Clean and Ironed Laundry Items in the Hospital.

4

13 Clean and safe raw water availability arrangement for washing of AIIMS Bhopal Hospital’s Linen at Vendor’s Laundry Facility

1

14 Water Storage Tank with a capacity of storing approx 1000 Ltr. Clean & Safe Water for AIIMS Bhopal Hospital dirty linen cleaning in the Vendor’s Laundry Facility.

2

15 Facility having the capacity to work in all weathers Yes/No

a) All the above mentioned machines/equipments/facilities shall be available with the Contractor in working condition and AIIMS Bhopal’s Technical Committee will visit and cross check the same during Technical Evaluation of the Bids, if felt necessary.

b) Sewing machine, as per requirement will be made available by C o n t r a c t o r . The man power required to operate the Sewing machines to stitch the torn cloth will be provided by the Contractor at its own cost to AIIMS Bhopal along with required raw material.

c) Any associated work not explicitly covered as in above, but needed to maintain outsourced Laundry works will be deemed to be covered under the scope of work and no extra payment for the same can be claimed by the engaged Contractor.

d) Trolleys/Storage Racks/Collection Bags etc.: For performing the contract, the Contractor will arrange all the Trolleys/Storage Racks/Collection Bags at AIIMS Bhopal for execution of said jobs (operation), which will be included in quoted rates. No extra payment for the same will be made by the Institute.

5. Present Workload and List of Hospital Linen:- The quantity of linen items to be washed at present is approximately 2000-3000 pieces per month. This quantity is likely to increase with the addition of new Department/Patient care facilities. Present Hospital Linen items are mentioned in Table No. 2 as given below:-


Table No. 2 : Present List of Hospital Linen

S.No. Name of Hospital Linen Items Approx. Size

1 Bed sheet 7.5x5 ,10x6.8 (Ft)

2 Blanket (Woolen) 7.5x5 (ft)

3 Suti Khes 8x4.5 (ft)

4 Blanket Cover 8.25x5.25 (ft)

5 Towel (Large) 4.25x2.25 (ft)

6 Towel (Medium) 3.25x1.5 (ft)

7 Towel (Small) 1.5x1.0 (ft)

8 Pillow 2.0x1.25 (ft) Weight : Standard Weight

9 OT Gown Doctor Large, Medium, Small

10 Scrub Suit Large, Medium, Small

11 Draw sheet green 2.5x5.0 (ft)

12 Cut sheet 3.0x3.0 (ft)

13 McIntosh 2.5x5.0 (ft)

14 OT Towel 6.0x3.0 (ft)



17 Plastic Sheet 2.5x5.0 (ft)

18 Plastic Apron Large, Medium, Small

19 Screen Curtain 2.5x4.0 (ft)

20 Perineal Sheet 1.5x1.0 (ft)

21 Microscope Cover 3.25x2.25x(ft) both side

22 Machine Cover 3.25x2.25x(ft) both side

23 Tray Cover Large 2.0x1.5 (ft)

24 Tray Cover Medium 1.5x1.5 (ft)

25 Tray Cover Small 1.0x1.25 (ft)

26 Curtain (Door) 6.0x4.0 (ft)

27 Curtain (Window) 5.0x4.0 (ft)

28 Patient dress -Shirt/Pyjama Large, Medium, Small

29 Patient dress -female (House Coat) Large, Medium, Small

30 Patient dress -female Shirt/Petticoat Large, Medium, Small

31 OT gown-Patient Large, Medium, Small

32 Abdominal Sheet 6.0x3.0 (ft)

33 Leggings 3.0x2.0 (ft)

34 Eye Towel Standard Size

35 Doctor's Coat Standard Size

36 Mosquito Net 4.0x7 (4x2&7x2)(ft)

37 Baby Blanket 3.0x3.0 (ft)

38 Baby Mosquito Net 2.5x2.5 (ft)

39 Pediatric Dress Shirt/Pyjama Large, Medium, Small

40 Baby frock Large, Small

41 Trolley Cover 4.0x3.0 (ft)

42 Soiled linen bag 3x1.5 (ft)

43 Pillow Cover 2.25x1.5 (ft)


S.No. Name of Hospital Linen Items Approx. Size

44 Gloves Bag Standard Size

45 Cap Standard Size

46 Mask Standard Size

47 Duster 1.5x1.5 (ft)

48 Shoe Cover Large, Small

49 Mayo Trolley Cover 2.0.x1.5 (ft)

50 Ortho Gown with Parachute Large, Small

51 OT Instrument Trolley Cover Std. 5.0x3.0 (ft)

52 OT Instrument Trolley Cover 3.0x2.25 (ft)

53 Wrapper 2.5*2.5 2.5x2.5 (ft)

54 Wrapper 5.0x5.0 5.0x5.0 (ft)

55 Gynae Sheet 3.0x5.0 3.0x5.0 (ft)

6. Requirement for Manpower Deployment by the Agency: a. Adequacy & training:- The Agency shall employ adequate number of well trained

staff. It will provide uniforms, aprons and other protective gear to ensure proper protection to all workers. All personnel involved in collection, transport, sorting, and washing of dirty linen should be consistently and appropriately trained at frequent intervals especially for the use of, appropriate personal protective equipment (PPE), and be supervised to ensure compliance with protective procedures.

b. Deployment and Supervision of required manpower for the above mentioned task is

the responsibility of vendor.

c. Workers are to undergo periodic health checkup mandatorily.

d. The provision of appropriate manpower, Transportation Facilities and Charges, Chemical required for Cleaning, Electricity, Water, Taxes required for performing the outsourced Laundry tasks processes for AIIMS Bhopal Hospital, shall be borne by the contractor. AIIMS Bhopal shall not pay any extra amount beyond their accepted per Piece Rate for entire Contract Period.

7. Procurement and use of Washing chemicals/detergents:- The Agency shall be

responsible for procurement of all the detergents/washing chemicals materials (preferably use ISI make washing Material) for infection free, safe and clean washing of AIIMS Bhopal Linen Items.

8. Security, Safety and Fire Safety:- The AIIMS Bhopal Hospital shall not be held

responsible for any loss or damage due to any reasons whatsoever to any type of personal inventory, which may be kept in the allotted Laundry store or taking out the Hospital Linen outside for cleaning by the agency. The Laundry No Store Area in the AIIMS Bhopal premises wi l l be provided to the vendor.

9. COMMITMENTS BY THE INSTITUTE (i) Space for Laundry Store:-Place for Storage of Dirty/Clean Linen Item for its

receipt/Distribution will be provided by the AIIMS Bhopal to the vendor for a specified period of contract in AIIMS Bhopal premises. At the time of termination of the contract, the agency will have the liberty to remove all his materials. On the expiry or earlier


termination of this agreement, the said laundry store shall be vacated peacefully by the agency and handed over to AIIMS Bhopal in the condition they had received. Any applicable Charges for Electricity/Water supply in this designated place shall be charged from the Vendor .Vendor is responsible for depositing the same (if any) on each month basis in AIIMS Bhopal and the copy of receipt (if any) should be enclosed with their monthly claim for necessary reference (if any).

(ii) Condemnation & Replacement of Torn Linen Items:- Condemnation of torn/useless linen and replacement with new linen will be done by the

AIIMS Bhopal Hospital Administration. The agency will sort out linen (after collection) which is beyond repair. This list will be verified by Institute Nodal Officer for Laundry and these torn cloths will be sluiced/washed & handed over to AIIMS Bhopal on daily basis to the nominated official In-charge handling Laundry Services on behalf of AIIMS Bhopal. Equal number of fresh linen pieces will be issued to make up for such condemned linen.

10. Supervision & Quality Control:-

i). Institute’s Hospital Administration shall have the right to terminate the contract of

the agency if the services rendered are not found satisfactory by giving one month notice.

ii). AIIMS Bhopal Hospital Administration may ask to the Agency to submit sample of

washing chemical or detergent being used by the agency for its random inspection, analysis and testing any time for any number of occasions during the entire period of Contract with the Agency for ensuring the use of safe and hazard free Chemical/washing material in AIIMS Bhopal outsourced Laundry Work. If AIIMS Bhopal Authorities want to send samples for testing in a approved laboratory, the cost, if any shall be borne by the Agency.

iii). AIIMS Bhopal authorities will have unfettered right to inspect the premise, process of

laundry, cleaned linen at any time and the agency will cooperate with the authorities. iv) Designated officials of Institute will have unfettered right to enter the Laundry Store

provided in the AIIMS Bhopal premise at any time in order to inspect the storage Conditions of the clean Hospital Linen /Cross checking of the records maintained for the daily Linen Transactions.

11. Theft of AIIMS Bhopal Hospital L inen: - Contractor shall be fully responsible for

theft, burglary, fire or any mischievous deeds by his workers/staff and shall replace the items under such category. Any loss occurred due to negligence will be recovered from the C ontractor.


Annexure-‘B’

TECHNICAL BID

Part-A

Name of the Tenderer: …………………………………………………………………………………

1. Name of the Agency/firm

2. Address & Contact number of the

Agency/firm

3. Name of person, who has signed the tender

4. Details of EMD(FDR/BG/DD No., Amount, Issuing

Bank and Branch Name) in favour of “Director,

AIIMS Bhopal”, payable at Bhopal.

5. Details of Tender cost (DD/Banker’s Cheque no.

Amount, Issuing Bank and Branch Name) in favour

of “Director, AIIMS Bhopal”

6. Income tax Permanent Account Number(copy

should be attached)

7. EPF, ESI & Labour Registration, (valid authentic

copy should be attached)

8. MP Pollution Control Board Registration

Certificate(valid authentic copy should be attached)

9. Service Tax registration number(copy should be

attached)

10. Specify the number of years in this line of activity

by the company[fill the format given in Annexure-B

(Part-B)]

11. Copy of Latest Income Tax Return/Clearance Certificate for FY 2011-12, 12-13 & 13-14 (i.e. for Assessment Year 2012-2013, 2013-2014 & 2014-2015).

12. Copy of Average annual financial turn-over(gross)

in laundry services during the preceding year, duly

audited by Charted Accountant, Should not be less

than Rs.9 Lakhs (Nine Lakh).

13. An U n d e r t a k i n g / affidavit duly certified by a

Notary that the firm/company has never been

blacklisted/acceptance of AIIMS Bhopal terms and

Conditions, copy should be enclosed.

I………………………………………………………..Son of……………………………………………resident

of………………………………………..who is…………………………… (Proprietor/Partner/Director etc.) of

M/s…………………………………………………. with sound mind and without any pressure. If any document

or information furnished with tender is found forged or fabricated at any time, the Institute has

full right to terminate the contract and forfeit my/our EMD or Performance Security Deposit.

Signature of Bidder with seal

Place:

Date:


Annexure-‘B’

TECHNICAL BID

Part-B

DETAILSOFCOMPLETEDWORKSOFSIMILARNATUREANDCOMPLEXITY

Sr.

No. Name of

the

contract

Name of

the

client

Brief

Description

of the

contract

Date of

Start

Date of

completion as

per contract

Date of

actual

completion

Value

(Rs.)

1.

2.

3.

4.

5.

6.

Note: Please attach/enclose supporting documents for the above information.

Signature of the Tenderer with seal

Name-

Designation- Date-

Place-


Annexure-“C”

FORMAT FOR UNDERTAKING FOR LAUNDRY SERVICES (TO BE SUBMITTED ON A NON-JUDICIAL STAMP PAPER OF Rs.100/-)

Tender No.002/AIIMSBHOPAL/MSO/HC/OUTSOURCE LAUNDRY SERVICES/15-16/01 Dated 29.03.2016

To The Director, AIIMS Bhopal, Saket Nagar, Bhopal-462 020 (MP)

Dear Sir,

1. I, the undersigned certify that I have gone through the terms and conditions mentioned in the tender

document and undertake to accept and comply with them.

2. The rates quoted by me are valid and binding on me during the period of validity of the tender and

work awarded to me for the entire period of Contract including any further period extension

communicated to me by AIIMS Bhopal.

3. I am undertaking that in case of my Agency’s Rate found L-1 for maximum number of items and for

those items my Agency was not quoted L-1 Rates, I will match the L-1 Prices for rest of items and

ready to operate the Awarded Outsourced Laundry Service at AIIMS Bhopal on overall L-1 Rates

obtained by AIIMS Bhopal through this open Tendering enquiry.

4. I, the undersigned hereby bind myself to the Director, AIIMS Bhopal, Saket Nagar, Bhopal-462 020(MP)

during the period of contract.

5. The Performance Security deposited by me for the period of 27 months shall remain in the custody of

the Director, AIIMS Bhopal, Saket Nagar, Bhopal-462 020 (MP) till the expiry of the Contract. The

performance Security Deposit will not carry any interest.

6. The conditions herein contained shall form part of and shall be taken as included in the agreement

itself.

7. I will be wholly responsible for providing Laundry services to AIIMS Bhopal at Saket Nagar, Bhopal-462

020 (MP) and will ensure timely collection of dirty linen, supply of washed and ironed linen to the

desired locations at various departments at AIIMS Bhopal.

8. I shall be responsible to provide all benefits i.e. Bonus, ESI and Gratuity etc. to eligible employees

employed by me for handling AIIMS Bhopal outsourced Laundry work contract.

9. I shall abide by the provisions of Minimum Wages Act 1948 and Contract Labour Act 1970 and other

Labour Laws applicable from time to time.

10. Should any lapses occur in discharging the services by me or my workers, AIIMS Bhopal authorities

may cancel my contract and award the work to another agency and the cost difference may be

recovered from me.

11. I will ensure disinfection before washing and will collect / handover clothes to various departments as

per instruction received from time to time.

12. I will keep Carts and Collections Bags in adequate number for collection of Dirty linen and supply of

cleaned items to the Patient Care Points at AIIMS Bhopal premises and shall keep all carts/Collection

Bags in hygienic condition as per the applicable Bio Medical Norms.

13. There is no vigilance/CBI/FEMA or any Court case pending against the firm.

14. The decision of the Director, AIIMS Bhopal, Saket Nagar, Bhopal-462 020 (MP) will be final and binding

upon me.

Signature of Bidder (Name of Bidder) With seal of the firm

Place: …………..…….. Date:……………………


Affirmation

I pledge and solemnly affirm that the information submitted in tender documents is true to the best of my knowledge and belief. I further pledge and solemnly affirm that nothing has been concealed by me and if anything adverse comes to the notice of purchaser during the validity of tender period, Director, AIIMS Bhopal, Saket Nagar, Bhopal-462 020 (MP) will have full authority to take appropriate action as he/she may deem fit.

Signature of Bidder (Name of Bidder) With seal of the firm

Place……………………. Date ……………………


ANNEXURE – “D”

Tender No. 002/AIIMSBHOPAL/MSO/HC/OUTSOURCE LAUNDRY SERVICES/15-16/01

Dated 29.03.2016

CRIMINAL LIABITY UNDERTAKING (To be executed on Rs.50/-Non-judicial Stamp Paper duly attested by Public Notary)

I……………………………………….S/o……………………………………. Resident of

……….……………………………………………………………………………………...

…………………………………..…………………….. Do solemnly pledge and affirm:

1. That I am the proprietor /partner/authorized signatory of

M/s. …………………………………………………………………..……………………

1. That my firm has not been declared defaulter by any Govt. Agency and that NO case

of any nature i.e. CBI/FEMA/Criminal/Income Tax/VAT/ Sales Tax/ Blacklisting is

pending against my firm.

Name & Signature

Seal of the participating Bidder Company

Affirmation/Verification


Annexure - 'E' CHECK LIST FOR THE DOCUMENT REQUIRED TO BE ENCLOSED WITH TECHNICAL BID

(Certificates/Documents to be submitted with per-qualification bid) Tender No.: 002/AIIMSBHOPAL/MSO/HC/OUTSOURCE LAUNDRY SERVICES/15-16/01Dtd:29.03.16

1. Original Tender Document should be duly attested, sealed, signed and page serially numbered by the Authorized Signatory of the firm.

2. Forwarding Letter of the firm for participation in this Tender.

3. Demand Draft/Banker’s Cheque of Tender Cost of Rs. 1,050/- inclusive of 5% VAT Non Refundable in favour of “Director, AIIMS Bhopal”, payable at Bhopal.

4. FDR/DD/BG of EMD of Rs.25,000/-(Twenty Five Thousand) in favour of “Director, AIIMS Bhopal”. EMD by Cheque or in any other form is not acceptable and AIIMS Bhopal will not pay any interest on EMD.

5. Original Tender Documents with duly attested, signed, and page serially numbered should be submitted.

6. Bidders profile giving complete details about the firm, including the period for which it is in this business.

7. Names of proprietor / partners / directors of the bidders firm with their residential address & Laundry Service Facility Address and Mobile/Telephone numbers.

8. Name, designation and specimen signature of the person authorized by the competent authority of the firm to sign / deal with the tender documents must be enclosed along with the tender.

9. Certified Copy of Audited Annual accounts, Turnover of Rs. 9 Lakh showing clearly Profit and Loss Accounts for the last 3 Financial Years (i.e. 2012-13, 2013-14 and 2014-15) duly certified by CA/CS must accompany with Technical Bid.

10. The previous work Orders/Contracts executed by the participating bidder company in Last three Financial Years in support of Bid as per requirement of this Tender must accompany with Technical Bid.

11. Details of all establishments where laundry services have been provided during the previous Three years and Performance Certificates from the clients regarding their satisfaction with quality of services.

12. Self-attested copies of latest Income Tax Return/Income Tax Clearing Certificate for Financial Year 2011-2012, 2012-2013 & 2013-2014 (i.e. for Assessment Year 2012-2013, 2013-2014 & 2014-2015).

13. Self-Attested Photocopy of PAN No. of the Firm/Proprietor/Director.

14. Self-attested Photocopy of Sales Tax/VAT registration certificate from local authority along with proof of quarterly return filing for last two quarters of current financial year.

15. Self-attested Photocopy of TIN Registration Number of the firm must require to be uploaded.

16. Self-Attested Photocopy of valid Shop & Establishment License must accompany with Technical bid.

17. Valid Madhya Pradesh Pollution Control Board Certificate must accompany with Technical Bid.

18. Copy of registration certificate under Contract Labor Act must accompany with Technical Bid.

19. Copy of valid Registration under ESI and EPF Acts must accompany with Technical Bid.

20. Attested copy of deed of partnership, if the firm is a partnership concern of Memorandum and Articles of Association duly certified in case of Company.

21. Undertaking on a Non-Judicial Stamp Paper worth of Rs.100/- for acceptance of AIIMS Bhopal for Compliance of all Terms and Conditions.

22. Undertaking on Non-Judicial Stamp Paper worth of Rs. 50/- regarding the participating Bidder firm has not been declared defaulter by any Govt. Agency and that NO case of any nature i.e. CBI/FEMA/Criminal/Income Tax/VAT/ Sales Tax/ Blacklisting is pending against the firm.

23. Any other relevant document.

Signature of Tenderer with company seal

Date: ………………Place……………..


Annexure “F”

FINANCIAL BID SUBMISSION FORMAT (Part-A)

FOR PROVIDING OUTSOURCED LAUNDRY SERVICES TO AIIMS BHOPAL, SAKET NAGAR, BHOPAL-462020 (MP)

(Should be submitted in separate envelope superscripting “Financial Bid”)

Tender No.

002/AIIMSBHOPAL/MSO/HC/OUTSOURCE LAUNDRY SERVICES/15-16/01

Dated 29.03.2016

To

The Director, AIIMS Bhopal, Saket Nagar, Bhopal-462 020 (MP) Sir,

I, undersigned hereby submit the offer on a/c of Outsourced Laundry Services to AIIMS Bhopal Saket Nagar, Bhopal -462020 (MP).

Rate for Laundry Services (Including of collection of dirty linen items, transportation, washing & Ironing) per piece wise for large, Medium, and Small Clothes as per the Cloth Sizes given in the Financial Bid Part-B:

My particulars are as under:-

A) ................................................................................................... Name of the Tenderer:

B) ................................................................................................... Permanent Address:

C) Postal Address:

D) Address of Laundry Service Facility/Site of Washing: E) Contact Details : Email ID : Cell Nos.:

(SIGN OF THE TENDERER WITH COMPANY SEAL) Encl. : - Rate quoted in Financial Bid for per piece Linen item wise for Item No. 1 to 55


Annexure “F”

FINANCIAL BID “PRICE QUOTATION” Part-B

Tender No.


Dated 29.03.2016

Name of the Tenderer:………………………………………………………………………………………..

SL Name of Items Size of the Linen Item

Unit Rate per

Piece inclusive of

all Taxes and

Expenditure

(Rs. in Figures)

Unit Rate per Piece inclusive

of all Taxes and Expenditure

(Rs. in Words)

1 Bed sheet 7.5x5 &10x6.8 (Ft)


3 Suti Khes 8x4.5 (ft)























Unit Rate per

Piece inclusive of

all Taxes and

Expenditure

(Rs. in Figures)



(Rs. in Words)

24 Tray Cover Medium

1.5x1.5 (ft)




28 Patient dress -Shirt/Pyjama

Large, Medium, Small

29 Patient dress -female (House Coat)


30 Patient dress -female Shirt/Petticoat










39 Pediatric Dress Shirt/Pyjama












50 Ortho Gown with Parachute

Large, Small

51 OT Instrument Trolley Cover Std.

5.0x3.0 (ft)



Unit Rate per

Piece inclusive of

all Taxes and

Expenditure

(Rs. in Figures)



(Rs. in Words)

52 OT Instrument Trolley Cover

3.0x2.25 (ft)

53 Wrapper 2.5x2.5 2.5x2.5 (ft)

54 Wrapper 5.0x5.0 5.0x5.0 (ft)

55 Gynae Sheet 3.0x5.0

3.0x5.0 (ft)

Important Note- The Overall L-1 Agency shall be determined based on following Three parameters, all

participating Tenderers are requested to read this term carefully before their participation :-

A) The Outsourced laundry work to be awarded to the Agency, who have quoted

consolidated overall L-1 prices for all the Linen items as given in the above

“Financial Bid” (Part-B) format.

B) It may be possible, that the above stated consolidated overall L-1 Agency may

have not been quoted L-1 prices for each of individual Linen items, in this case,

the overall consolidated L-1 Agency is liable to match the L-1 price obtained

through any of other participating Tenderer for those individual Linen items.

C) The rates in case of some individual Linen items offered by the consolidated

overall L-1 Agency found hire in comparison to the prevailing market rates, shall

be consolidated and negotiable.

It is advised to all Tenderer, to read this condition carefully before filling their Tender form/quoting their Rates.

Signature of Bidder …………………………………..

Name of Bidder ………………………………………

With seal of the firm ………………………………… Place ..... ……………………. Date ……………………….


ANNEXURE–G

EMD BANK GUARANTEE (EMD-BG) FORMAT Tender No.


Dated 29.03.2016 Whereas _______________________________________________________________ (hereinafter called the “Bidder”) has submitted its quotation dated _______________ for the supply of ____________________________________________________________ (hereinafter called the “Tender”) against the Purchaser’s Tender Enquiry No. _______________________________________________________________________ Know all persons by these presents that we ___________________________________ of _____________________________________________ (Hereinafter called the “Bank”) having our registered office at ________________________________ are bound unto _________________________________________ (hereinafter called the “Purchaser) in the sum of ____________________________________________ for which payment will and truly be made to the said Purchaser, the Bank binds itself, its successors and assigns by these presents. Sealed with the Common Seal of the said Bank this _____________________ day of _______ 20____. The conditions of this obligation are:

If the Bidder withdraws or amends, impairs or derogates from the tender in any respect within the period of validity of this tender.

If the Bidder having been notified of the acceptance of his tender by the Purchaser during the period of its validity (180 Days):- a) fails or refuses to furnish the performance security for the due performance of the contract. or b) fails or refuses to accept/execute the contract. or c) if it comes to notice that the information/documents furnished in its tender is incorrect, false, misleading or forged

We undertake to pay the Purchaser up to the above amount upon receipt of its first written demand, without the Purchaser having to substantiate its demand, provided that in its demand the Purchaser will note that the amount claimed by it is due to it owing to the occurrence of one or both the two conditions, specifying the occurred condition(s).

This EMD Bank Guarantee will remain in force for a period of additional 90 Days (Ninety days) after the period of tender validity (180 Days) i.e. total validity of EMD should be 270 Days from the scheduled date of submission of Bid and any demand in respect thereof should reach the Bank not later than the above date.

Signature of the authorized Office of the issuing Branch of the Bank ________________ Name and designation of the Officer __________________________________________ Seal, Name & Address of the Bank ___________________________________________ Address of the issuing Branch with Telephone No. & Email ID_____________________


ANNEXURE–H

PERFORMANCE SECURITY BANK GUARANTEE FORMAT Tender No.


Dated 29.03.2016 To, The “Director”, All India Institute of Medical Sciences (AIIMS) Bhopal, Saket Nagar, Bhopal- 462 020 (MP) INDIA WHEREAS _____________________________ (Name and address of the supplier) (Hereinafter called “the supplier”) has undertaken, in pursuance of contract no________________________ dated _____________ to supply (Stores) (herein after called “the contract”). AND WHEREAS it has been stipulated by you in the said contract that the supplier shall furnish you with a bank guarantee by a scheduled commercial bank recognized by you for the sum specified therein as security for compliance with its obligations in accordance with the contract; AND WHEREAS we have agreed to give the supplier such a bank guarantee; NOW THEREFORE we hereby affirm that we are guarantors and responsible to you, on behalf of the supplier, up to a total of. ________________________ (Amount of the guarantee in words and figures), and we undertake to pay you, upon your first written demand declaring the supplier to be in default under the contract and without cavil or argument, any sum or sums within the limits of (amount of guarantee) as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein. We hereby waive the necessity of your demanding the said debt from the supplier before presenting us with the demand. We further agree that no change or addition to or other modification of the terms of the contract to be performed there under or of any of the contract documents which may be made between you and the supplier shall in any way release us from any liability under this guarantee and we hereby waive notice of any such change, addition or modification. This guarantee shall be valid up to 27 (Twenty Seven) months from the date of satisfactory acceptance of Supplies in the Patient Care Point at AIIMS Bhopal i.e. up to ------------------------------ (indicate date).

……………………………. (Signature with date of the authorized officer of the Bank)

…………………………………………………………. Name and designation of the officer

…………………………………………………………. Seal, name & address of the Bank and address of the issuing Branch,

including Telephone No. & Email ID

ALL INDIA INSTITUTE OF MEDICAL SCIENCES (AIIMS) BHOPAL Saket Nagar, Bhopal-462020 (Madhya Pradesh) India

Website :www.aiimsbhopal.edu.in



ANNEXURE–I

ANNUAL RATE CONTRACT FORM (Form for Entering into Rate Contract with the Qualified Tenderer on Non Judicial Stamp

Paper worth of Rs.100/-)

Tender No.


Dated 29.03.2016

(Address of the Purchaser’s/Consignee’s office issuing the contract) THIS AGREEMENT made the ...........day of ........................., 2016

Between___________________ _____________________________ (hereinafter "the Client") of the one part and M/s ______ ______________________________ (hereinafter called "the Contractor") of the other part:

WHEREAS the Client is desirous that certain services viz. Outsourced Laundry Services in the tender reference no. _______________ Dated _____ and has accepted a bid by the Contractor for the performance services for the sum of Rs.________/- (Rupees __________________________________ only) (hereinafter called "the Contract Price") and supply of consumables as per rates given in the financial bid of its tender.

NOW THIS AGREEMENT WITNESSETH AS FOLLOWS:

1. In this Agreement words and expressions shall have the same meanings as are

respectively assigned to them in the Conditions of Contract referred to, and they shall be deemed to form and be read and construed as part of this agreement.

2. The following documents shall be deemed to form and be read and construed as part of this Agreement, viz.:

a) The Letter of Acceptance/Notification of Award issued by the Client.

b) The supplier’s bid including enclosures, annexures, etc.

c) The General Conditions of the Contract

d) The Scope of Work

e) The Financial Bid

f) Any other document listed in the supplier’s bid and replies to queries, clarifications issued

by the purchaser, such confirmations given by the bidder which are acceptable to the

contractor and the entire Addendum issued as forming part of the contract.

3. In consideration of the payments to be made by the Client to the Contractor as hereinafter

mentioned, the Contractor hereby covenant with the Client to provide Outsourced Laundry

Services in conformity in all respects with the provisions of the Contract.

4. The Client hereby covenants to pay the Contractor in consideration of the provision of the

Services and the remedying of any loss, defects therein, the Contract per Hospital Linen Price

agreed or such other sum as may become payable on monthly payment Claim basis under the


provisions of the Contract at the times and in the manner prescribed by the Contract. Brief

particulars of the accepted per unit Hospital Linen Prices which shall be agreed and accepted both

the Parties for Outsourced Laundry work Contract are as under.


Unit Rate per

Piece inclusive of

all Taxes and

Expenditure

(Rs. in Figures)



(Rs. in Words)

1 Bed sheet 7.5x5 &10x6.8 (Ft)


3 SutiKhes 8x4.5 (ft)





















24 Tray Cover Medium

1.5x1.5 (ft)




28 Patient dress - Large, Medium, Small



Unit Rate per

Piece inclusive of

all Taxes and

Expenditure

(Rs. in Figures)



(Rs. in Words)

Shirt/Pyjama

29 Patient dress -female (House Coat)


30 Patient dress -female Shirt/Petticoat










39 Pediatric Dress Shirt/Pyjama












50 Ortho Gown with Parachute

Large, Small

51 OT Instrument Trolley Cover Std.

5.0x3.0 (ft)

52 OT Instrument Trolley Cover

3.0x2.25 (ft)

53 Wrapper 2.5x2.5 2.5x2.5 (ft)

54 Wrapper 5.0x5.0 5.0x5.0 (ft)

55 Gynae Sheet 3.0x5.0

3.0x5.0 (ft)


Cost of Consumables, Transportation, Manpower Deployed and any other Expenditure by the Contractor used during performance of services and applicable statutory Taxes/License Renewal Fee shall be inclusive of per unit Hospital Linen Rate and AIIMS Bhopal will not pay any extra Amount to the Contractor beyond the agreed price in the entire period of Contract or further extended period if any. Contractor will submit his each month bill for claiming his payment against Services Offered for reimbursement along with all necessary documents/supporting indicated by AIIMS Bhopal for necessary crosschecking/verification before making payment.

IN WITNESSTH whereof, the parties here to have caused this Agreement to be executed in accordance with the laws in force, the day and year first above written.

Signed, Sealed and Delivered by the Said _____________________________________________ (For the Client) In the presence of.......................................... Signature Name Address Witness 1. 2. Signed, Sealed and Delivered by the Said _____________________________________________ (For the Contractor) In the presence of .......................................... Signature Name Address

Witness 1. 2.

* * * * * * *