anamaria sencovici - blogging primer
DESCRIPTION
Blogging secrets from The Apple, Peeled's Ana Maria Sencovici. Presented at REMarTech on April 29, 2010 in New York City. Learn more at http://greenpearlevents.com/remartech.TRANSCRIPT
Real Estate Marketing & Technology Academy
April 29, 2010
Ana Maria Sencovici
®
Blogging Primer Seminar
Table of Contents
The Deep Dive
• What’s a blog, anyway?
• What is it to you?
• Is blogging for you?
• Other questions to consider
The Set-up
• Choosing a blogging platform
• Choosing a domain
• Designing your blog
The Content
• Content drivers
• Best practices
• Plan for dry spells
• Developing a community
The Marketing
• Growing your community
• Tracking tools
• Deciphering the metrics
2www.theapplepeeled.com
The Deep Dive
• What’s a blog, anyway?
• The NYC real estate blogging landscape
• What is it to you?
• Is blogging for you?
• Other questions to consider
The Deep Dive
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Marketing3www.theapplepeeled.com
What’s a blog, anyway?
‘A blog is a website in which items are posted on a regular basis and displayed in reverse chronological order. The term blog is a shortened form of weblog or web log. Authoring a blog, maintaining a blog or adding an article to an existing blog is called “blogging”. Individual articles on a blog are called “blog posts,” “posts” or “entries”. A person who posts these entries is called a “blogger”. A blog comprises text, hypertext, images, and links (to other web pages and to video, audio and other files). Blogs use a conversational style of documentation. Often blogs focus on a particular “area of interest”, such as Washington, D.C.’s political goings-on. Some blogs discuss personal experiences.’ (Wikipedia)
Personal diary
Daily pulpit Political soapbox
Breaking-news outlet Collection of links
Your personal thoughts
Whatever you want it to be
Lead generation tool
Advertizing platform
Reference source
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The Blogging LandscapeNYC Real Estate
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What is it to you? A question of personal brand
What differentiates you from everyone else who might have a similar background or set of experiences?
What skills, abilities, knowledge and attitudes do you have that will make people want to work with, follow or "friend" you, online or off?
What value can you create for others?
What will make you satisfied and fulfilled that you are indeed making a contribution?
What is your overarching mission and purpose in what you do?
We are all our own chief branding officers.
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Is blogging for you?A realistic look in the mirror
Your level of commitmento Time: if not daily, how often?o Financial
• Blogging software• Upgrades• Domain name• Web hosting• Support costs• Web designers• Bells & whistles (add-ons, themes)
Your skill-seto How are your communication skills?
o Are you a good and creative writer?
o How technologically savvy are you?
Your personalityo How thick skinned are you?o Are you willing to be in the public
spotlight?o Do you have a sense of humor?o Do you have a mix of ego and
humility?o Are you a self-starter?o How disciplined are you?
Should you decide that creating your own blog is not for you, there are other ways to benefit from the advantages of blogging without doing it all yourself:
•Write every now and then as a guest contributoron other, more established blogs•Write as often as you’d like without the hassle of the set-up and maintenance via outsourcing services•Offer yourself up for interviews to bloggers and the general media
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Other questions to consider
Your angleo Professional vs. personal
o Funny vs. serious
o What words would you want your readers to use in describing your site?
Your messageo What are you trying to say and why?
Your nicheo What aspect of the market will you focus on?
o What kind of topics are off-limits?
Finding your unique value
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The Setup
• Choosing a blogging platform
• Choosing a domain
• Designing your blog
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Choosing a blogging platformHosted blogging services
The pros and cons of choosing a developer-hosted platform
Basics to look for in web hosting• User-friendly interface / control panel• Good comment management system• Spam deterrents• Rss feeds (a computer-readable version of your
blog which helps your content appear in other newsreaders, websites and blogs)
Popular service providersBlogger.comTypepad.comWordpress.comLiveJournal.com
Pros: it takes care of …–Web domain management–Software maintenance and upgrades–Data storage and backup–Template design and management
Cons: – Ultimately, you’re not in
control of your own blog– Less customizable– Depending on the service,
you are a part of the other company’s look and feel
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Choosing a blogging platformSelf-hosted blogging services
The pros and cons of choosing a self-hosted platform
Basics to look for in web hosting• Reliability and uptime guarantees• Data transfer limits• How much disk-space comes with it• Tech support / telephone hours / email support• Popular providers: godaddy.com, doteasy.com,
nexcess.net
Popular service providersWordpress.org (different than .com)Movable typeDrupalExpression Engine
Pros:–Enhanced design personalization–Customization of every aspect of your blog (your own domain name, domain email addresses, etc.)–Control, should something go wrong–SEO / higher page ranks
Cons: – More time consuming– Extra costs– Tech support is limited if you
mess up
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Choosing a domain nameWhy have one?
Why have your own domain name?
• Build credibility and a sense of professionalism around your blog
• Can enhance the brand of your business, service or identity
• Provides benefit of email addresses with the same domain, creating one holistic entity
• Can enhance your search engine ranking
Many theories abound about dos and don’ts, yet personal tastes also come into play; successful blogs exist that broke all the “rules”
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Factors to consider in choosing a nameLong-term vision
Think about your goals and objectives for the blog
• What is your blog’s focus? (news aggregator, building reviews, tips & hints, neighborhood focus, etc.) Make sure the name reflects this.
• What is your intention for the blog? (generate leads, build your brand, sell ad revenue, etc.)• What’s your style? (multi-author, longer posts vs. snippets, pictures, videos)• What’s your tone? (formal, conversational, funny, scandalous)• Who is your audience? (professionals, out-of-towners, real estate aficionados, buyers, renters)
Consider the kind of traffic you want to build
• Loyal readers: most likely to build relationships with you, be your “ambassadors”• Search engine traffic: best for generating click-through ad revenue• Link followers: referral traffic from other sites, can often flood sites, good “afterglow”
Keyword-based domain Brandable domain
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More domain factors to consider
Preparing for future growth
• Make it expandable if you’re thinking big (will other sub-blogs grow under the domain?)• Don’t make it too “trendy” such that it quickly becomes dated
Does size really matter?
• The shorter the better generally
• Easier to remember• Less room for misspellings• Better word-of-mouth marketing• Aesthetically pleasing
• Easy to pronounce
• Generally avoid hyphens and numbers
Dot what? (top level domains or “TLDs”)
• People generally assume .com or .net• Most believe .com is the most powerful – stay away from little known TLDs
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Designing your blogThe basic anatomy of what makes a blog a blog
Frequent updatesPosts / entries
(info: date, author, time,
category,)
Permalinks
Reverse chronological
order
Categories
Branding – Logo - Header
Sid
eb
ar ArchivesBlog-rollNewsOther links
Most recent posts
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A matter of designKey elements and best practices
The headero The first element that people see: a first impression. Make it memorable!
o Include a logo and some visual flourish to make it unique
Post headlineso Larger and bolder font / color than the general text without cluttering the page
o Make it easy for readers to scan through multiple headlines
Navigationo Make it intuitive and reader-friendly (do not overload with pages, categories or columns)
o Ensure that topics of interest are accessible and clearly marked
Archiveso Increase the usability and the stickiness of your site by giving readers easy access to past posts
Site searcho Key to providing readers a way to search for what’s on their mind on their own via keywords
Commentso Make sure they are prominent enough to be seen and their design reflects a respect for commenters
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Getting some helpThemes and skins and plug-ins, oh my!
A theme serves as a functional and cosmetic foundation that provides
the building blocks for the customizing your
blog.
A skin is usually a "visual look" that is an overlay to a theme. Most skins allow you to change the
overall look via styles and without a complete
redesign of a theme.
Plug-ins can do anything from improving the user
experience to maximizing your blogging power. Popular ones include thumbnails, comment
management, spam filters and social media links.
Themes Skins Plug-ins
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The Content
• Content drivers
• Best practices
• Plan for dry-spells
• Creating a community
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Is content really that important?
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Primary content drivers
• Start a conversation and encourage its continuationInteraction
• Address topics people are already thinking about
• Put yourself in their shoesRelevance
• Make one key point: what’s your bottom line?
• What is the message you want taken away?Focus
• Grab the readers’ attention
• Ask a provocative question or present a “Top 3” listCatchiness
• Relate the content to readers’ personal experiences
• Instill an emotional reaction in your readersMemorability
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Blogging best practices
Blog often
Kiss perfection good-bye
Write how you speak
Own your topic
Know your audience
• More often at first to build momentum• Be disciplined; create a set time
• Don’t let perfection paralyze you
• Avoid formality• Be yourself and relate to your readers
• Take a stand; take a risk• Not everyone will like what you say or agree with it
• Track your visitors• Profile your audience•Note which topics generate most interest
Perpetual Learning
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Plan for dry-spells
• Stockpile timeless posts
• Recycle your “classics”
• Post a photo or video
• Develop a survey or contest
• Write about a relevant book, TV show or website
• Conduct an interview
• Ask for suggestions and feedback
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Developing a community
CommunityAsk readers
for input and feedback
Respond to comments
when appropriate
Admit your mistakes and
fix them
Fuel the conversation
to keep it going
Keep people in-line; don’t accept mis-
behavior
Make yourself
accessible
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The Marketing
• Growing your community
• Tracking tools
• Deciphering the metrics
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Your community10 Ways of Growing It
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Link it upo Link to other blogs for credit to their ideas and relationship building
o Link to your past blog posts that are relevant to your topic at hand
Get involvedo Join conversations of interest to you on other blogs
o Contribute to those topics (don’t be a link spammer) by adding value and becoming a trusted resource
Extend your brando Get word of your blog out on your marketing collateral, business cards, etc.
o Include a live link in your e-stationery; keep it clean, avoid more than 2 links to avoid the “junk” label
Share and share alikeo You have your own unique URLs now for each and every post; make sure they are shareable across
multiple social media platforms
o Create and maintain a profile on your selected platforms, whether it’s Facebook, LinkedIn or Twitter
RSSo Make sure the RSS feed image on your blog is recognizable and well-placed for your readers to find so
they can subscribe to your brilliance
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Your community10 Ways of Growing It (con’t)
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Become a favoriteo Allow readers to socially bookmark and tag you via sites like Digg, del.icio.us, and StumbleUpon
o This will help your blog rank higher on search engines and increase traffic/links to your site
Invite guest bloggerso Infuses new ideas and perspectives into your blog
o Guests will help promote your blog by promoting themselves (and vice versa)
Get on directorieso Submit your blog to online directories to increase reach
o Little to do thereafter so it requires no additional maintenance
Have a big moutho Talk about your blog with everyone you know; have your elevator pitch ready to go
o Use your own material as a resource with your clients when questions arise, reinforcing the conversations you have with them
Submit to media channelso Send articles to different blogs or media channels if you think they may be valuable to their readership
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What about leads?“I want more business”
Content is King
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Tracking ToolsMany abound
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Google Analytics
Pikwik
Reinvigorate
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Deciphering the metricsThe Basics
Visitor Trending
• Bounce Rate: how many visitors come to your site and then leave without viewing any extra pages, the lower the better
• Average Page Views: how many pages your visitors are viewing per session, the more the better. (You can also find similar page view data under Visitor Loyalty: Length of Visit and Depth of Visit.)
• Time On Site: indicates the stickiness of your site. The longer they stay, the more opportunity for them to click, read and comment.
• Visits: enables you to understand the trends of your visitors, in terms of daily, weekly or seasonal trends. When does your greatest traffic come in? What time of day or week? It allows you to gauge when to best publish your posts.
Traffic
• Traffic Sources: how are people finding your site, through which sources (search engines, directly, referring sites)
• Direct Traffic: readers who type in your URL in their browser or used a bookmark to visit you
• Referring Sites: which other sites or blogs are referring you the traffic; helps you gauge which “investments” in social media are working and which are not
• Search Engines: readers who find your blog via keyword searches on Google or other search engines. Knowing these keywords can help you optimize your content to give readers information they seek
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Now what?
Parting thoughts
Your questions
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