an insight to business process outsourcing
TRANSCRIPT
AN INSIGHT TO BUSINESS
PROCESSOUTSOURCING
A Subset ofOutsourcing thatContains the
Contracting of theResponsibil it ies andOperations of aSpecif ic BusinessProcess to a ThirdParty ServiceProvider .
BUS INESSPROCESS
OUTSOURC ING
WHAT TO OUTSOURCE?
TYPES OFOUTSOURCING
BACK OFFICEOUTSOURCING
Back Office Outsourcing, which includesinternal business functions such ashuman resources or finance andaccounting, data management, legalsupport, payroll etc.
FRONT OFFICEOUTSOURCING
Front Office Outsourcing, whichincludes customer related servicessuch as contact or call centreservices.
BPO that iscontracted toa company'snearbycountry isknown asnearshoreoutsourcing.
OTHER TYPES-
BPO that iscontractedoutside acompany'scountry isknown asoffshoreoutsourcing.
OffshoreOutsourcing
NearshoreOutsourcing
Most Important Elements of an Outsourcing Project:
The Right PartnerCooperation with your Offshore TeamDeadlinesGood CommunicationHigh-quality ContractsProactive ManagementBusiness ReputationRealistic Expectations
INDUSTRIESOUTSOURCING: Legal
Real EstateHealthcareManufacturingShipping and LogisticsRetail and WholesaleRestaurant and HospitalityTechnologyTelecomInsuranceFinance Accounting
7 Signs That It's Time to Outsource
Your Employees Cannot Handle CertainTasksYour Budget Gets Tighter You Don’t Progress Because of the RoutineTasksYour Employees Don’t Provide Fresh IdeasYour Managers Are OverloadedYou Have Irregular Tasks to DoYou Cannot Find Real Professionals
Quality of the work
Level of communication & collaboration
Resource management
Cost Efficiency
Reputation of the company
5 Important Things Fims Look ForWhile Outsourcing
Don't hesitate to contact us if you haveany queries.
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