AN INSIGHT TO BUSINESS

PROCESSOUTSOURCING

A Subset ofOutsourcing thatContains the

Contracting of theResponsibil it ies andOperations of aSpecif ic BusinessProcess to a ThirdParty ServiceProvider .

BUS INESSPROCESS

OUTSOURC ING

WHAT TO OUTSOURCE?

TYPES OFOUTSOURCING

BACK OFFICEOUTSOURCING

Back Office Outsourcing, which includesinternal business functions such ashuman resources or finance andaccounting, data management, legalsupport, payroll etc.

FRONT OFFICEOUTSOURCING

Front Office Outsourcing, whichincludes customer related servicessuch as contact or call centreservices.

BPO that iscontracted toa company'snearbycountry isknown asnearshoreoutsourcing.

OTHER TYPES-

BPO that iscontractedoutside acompany'scountry isknown asoffshoreoutsourcing.

OffshoreOutsourcing

NearshoreOutsourcing

Most Important Elements of an Outsourcing Project:

The Right PartnerCooperation with your Offshore TeamDeadlinesGood CommunicationHigh-quality ContractsProactive ManagementBusiness ReputationRealistic Expectations

INDUSTRIESOUTSOURCING: Legal

Real EstateHealthcareManufacturingShipping and LogisticsRetail and WholesaleRestaurant and HospitalityTechnologyTelecomInsuranceFinance Accounting

7 Signs That It's Time to Outsource

Your Employees Cannot Handle CertainTasksYour Budget Gets Tighter You Don’t Progress Because of the RoutineTasksYour Employees Don’t Provide Fresh IdeasYour Managers Are OverloadedYou Have Irregular Tasks to DoYou Cannot Find Real Professionals

Quality of the work

Level of communication & collaboration

Resource management

Cost Efficiency

Reputation of the company

5 Important Things Fims Look ForWhile Outsourcing

Don't hesitate to contact us if you haveany queries.

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