wolters kluwer 2.0 + a global company performs on the world stage nancy mckinstry chief executive...

Wolters Kluwer 2.0 +A Global Company Performs on the World Stage

Nancy McKinstryChief Executive Officer and Chairman of the Board of Wolters Kluwer

Worldwide Internet Usage is Exploding

By 2020

• A nursing shortage of 340,000 in the US alone.

• In China, there will be 2 million lawyers from 120,000 today. 

• 75% of the members of the AICPA (US Accounting Trade organization) will be eligible to retire.

Web 2.0 Applications Become Increasingly Important to Information Users

•Communication

•User-generated content

•Context-relevant user and networking experiences

•Deeper integration of research applications

4

A Symphony Orchestra…

…of Brands

10

Our Strategy Transformed and Accelerated Our Growth

Wolters Kluwer Today

§ Leader in core markets

§ Clear momentum around organic growth

§ Local focus, global scale

§ Product depth and breadth with focus on essential customer content and workflow tools

§ Operational discipline

§ Strong organizational capabilities

2003-06 Strategy§ Strengthened market

positions and portfolio

§ Restructured cost base and increased operational rigor

§ Developed significant presence in online and software

§ Reallocated capital to higher growth markets

§ Achieved major increase in shareholder value

The Organization as a Jazz Band

Wolters Kluwer’s Strategy for Growth

Enhanced value for customers, shareholders, and employees

4InstitutionalizeOperationalExcellence

2Capture Key Adjacent

Markets1Grow Our Leading Positions

3Exploit Global Scale and Scope

Rule #1: Know the Customer

Customer Knowledge Drives Innovation and Product Expansion

EngagementEngagementFixed AssetsFixed Assets

Client RelateClient Relate

Site BuilderSite Builder Client Write-upClient Write-up

Profit DriverProfit Driver

Practice DriverPractice Driver

ScanScan

Outsource

Outsource

PracticePractice

TaxPreparation

TaxPreparation

DocumentDocument

Global fxGlobal fx

Trial BalanceTrial Balance

PlanningPlanning

Soft

ware

Drive Productivity: New Functions & Flexibility

Con

ten

tC

on

ten

t

CCH Federal Tax ReportersCCH Federal Tax Reporters

Expand Print ContentExpand Print Content

Online DeliveryOnline DeliveryGlobal LeverageGlobal Leverage

Tax Research NetworkTax Research Network

Integrated LibrariesIntegrated Libraries

Interactive Tools – SmartCharts & Client RelateInteractive Tools – SmartCharts & Client Relate

State Tax ReportersState Tax ReportersSpecialty Practice AreasSpecialty Practice Areas

Accounting & AuditAccounting & Audit

Wolters Kluwer Global Platform

Wolters Kluwer Global Platform

International Content

International Content

Expand A&A Expand A&A

Tax and Accounting Example

Tax and Accounting Example

Rule #2: Build the Right Team

§Talented, informed, and united leaders§Willingness to listen and learn from others§A passion for work§Talent management program for grooming future leaders

Dedication and expertise of talented employees to meet our customers’ needs provide platform for growth and long term success

Rule #3: Innovation Drives Growth and Retention

ProSystem fx Scan v4.0 demo

tax.cchgroup.com/flashdemo/test/scan_autoflow/main.htm

Rule #4: Outsource Creatively

Rule #5: Critical Mass is Getting Smaller

For Legal Professionals – An Example: Our Dutch Portal

Poll

VodCasts Directory/Network

RSS

Blog featuring contributions from several

thought leaders

EXTENSION OPPORTUNITIES

• Allow for comments on blog and news articles• Extend directory with opportunity for listed lawyers to blog• Not only mention relevant sources in the Juridica section, but aggregate content they generate• Optimize for Search Engine ranking

BUSINESS MODELS

• Advertising• Job advertising

Blog’s recent articles

For Health Professionals – OvidSP 2.0

http://communities.kluwer.be/financeworld

For Finance and Tax Professionals – Belgium’s Finance World and…

www.taxtalk.be/fr

Rule # 6: Put a Time Horizon on Profitability

Strong Subscription Model Dominates – Even with New Products

Traditional Business Models Have Given Way to…

Distribution ProductionContent Creation

A Complex Array of Competitions, Business Models, and Distribution Networks

Collaboration

Blogs

Advertising supported

Traditional & Online Production

Subscription & PPV

Professional and Consumer

Co-opetion with Google, Microsoft

Traditional Competitors

http://www.lww.com

The Professional’s First Choice

Provide information, tools, and solutions to help professionals make their most critical decisions effectively and improve their productivity

Wolters Kluwer 2.0 +A Global Company Performs on the World Stage