value of micro-seconds availability & speed of response

Swapan Johri, Sr. Vice President,Global Head of SIT Delivery & Operations

Singapore: An Infocomm Super Highway for unlimited growth – and Now world’s fastest trading engine in partnership with HCL

SGX & HCL Partnering …In a Journey to realize the Vision of

World’s fastest trading engine with the lowest trading latency

and state of the art world-class datacenter to seamlessly connect trading communities in global

financial hubs to Singapore

Exchange Challenges High Latency because of jitter, throughput, persistence

Up to 10 milliseconds of latency could result in at least a 10% drop in revenues.

This system always slows down when I need it the most!

I hope my trade isn’t lost because this machine crashed.

These quotes seem to be coming in

spurts. Can I trade?

JitterJitter Throughput Persistence

Source: TABB Group

Rapid Growth

on cusp of change

Mature

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2004 2005 2006 2007 2008 2009 2010 (E)

USA Europe Asia

TechnologyIncubation

Exchange challengesIncumbent exchanges face an intense double squeeze; rise in DMA & Algorithmic Trading Adoption

A dynamic solution strategy & tailor-made solution5 years of IT transformational outsourcing engagement

Change the BusinessChange the Business

Achieving operational excellence across Cross-functional Services, Servers, Mainframe &

Web Hosting, End User Computing & Managed Network Services.

Run the BusinessRun the Business

Implementation of Dual Data Centre Architecture, Exchange & Email Archiving,

Server Virtualization, Network Consolidation

24X7 service HCL’s maturity in

supporting mission critical systems & infrastructure

Operational excellence

Global Delivery Model Flexible Pricing Options Leveraging the current

investments Vendor Agnostic

approach to platforms Contractual Flexibility Ramp up of services as

per business requirement

Co-sourcing philosophy Standardization in

operations as well as Assets

Technology consolidation Server virtualization &

Network Re-Engineering

Real Time Online Reporting

myDashboard TM with a Governance Dashboard included

360 degree view of the IT environment

Financial Transparency

Business Aligned Availability ITIL mapped Service Operations Disaster Recovery Integrated delivery model

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Availability & Performance

Reliability

Flexibility

Speed of Response

Collaborative sourcing &

Transformation

Transparency

HCL- end-to-end ownership of SGX mission critical IT infrastructure

Low Latency Network Design Enterprise Class Datacenter facilities Appropriate SLA definition

The Best Fit Partnership Why HCL?

Mission critical 24X7 DNA , decade of lineage of operational excellence & discipline; experience in managing NSE, Asia’s largest stock exchange by trading volumes

Cultural Alignment with SGX

HCL will run its operational and delivery reporting with the purpose-built myDashboard TM to give a tailored view of all key operating parameters.

1Trust with Transparency2

From Incident management to Incident Minimization: through best practice framework, Managed Tools as a Service (MTaaS), to provide a best-of-breed toolset to SGX and enabling the ITIL V3 process implementation

Reactive to Pro-active Model

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For a meaningful end-user experience.

Business Services Led, Application-down service levels

30 years of experience as a pure play IT Service Provider. Consistent track record of financial performance and a high standard of Corporate Governance .One of the best companies for investor relationship supported for example by independent polling by Asia Money.

4Corporate Governance and Financial Soundness5

To the outside world, HCL is just another big Indian IT company, but scratch the surface and you see the beginnings of a new model of management...

Five Most Influential companies : Facebook, HCL Technologies, Craigs List, SKS MicroFinance, LI & Fung

The World’s Most Modern Management

…though it has not received the hype of a salesforce.com or Google, we believe HCL may very well be one of the contenders to lead the IT services world of the very near future.

HCL- Partner to be Proud

Ranked no.1 in Traditional ITO and RIMO 2009-10.

Thank You!Please write to ideas@hcl.in for any further information