top traits of terrific team leaders

Title frame

Growing Forward ServicesPaul Casey

Discuss:

What’s the best team

you have ever been on?

What did you observe

in the team leader?

A SYNERGY that allows your people to produce more together than they could have done individually.

Benefits of Your Group Becoming a Team

“Great discoveries and improvements invariably involve the cooperation of many minds.” ~ Alexander Graham Bell

The team gets taught the PRIORITY of showing care and concern toward one another.

“We’re all connected through compassion. It’s about taking care of each other as if we were all part of an extended family.” ~ Eva Callahan

They begin to learn how to CELEBRATE actions that benefit others.

Everyone gets to CONTRIBUTEto the success, in the way they are wired.

Benefits of Your Group Becoming a Team

You ENJOY going to meetings with a true team.

The load of running an effective organizationIs SHARED.

It leads to a HEALTHY environment wherepeople can thrive.

It makes you BETTER than you are alone.

WHAT IS A TEAM?

“Two or more people who

must work together to

accomplish a common

purpose and are held

accountable for the results.”

~ Ken Blanchard

The Law of the Edge says:

“the difference between 2 equally

talented teams is leadership.”

“Everything rises and falls on leadership.”

~ John Maxwell

LEADERSHIPDetermines the Success of the Team.

MAGNETin his heart (relationships)

A leader must have a

COMPASSin his head (vision).

People don’t default

to teamwork;

they default to

self-centeredness.

Traits of TerrificTeam Leaders

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Hire Team Players.

Discuss: What are some

Team-Player Listen-For’swhen interviewing an applicant?

Traits of TerrificTeam Leaders

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Establish the PURPOSEof being a team.

determines the direction and confidence of the team.Vision always precedes reality.

VISION

Traits of TerrificTeam Leaders

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Credibility

Passion

Relationship

Timing

Felt Need

To do this emotional transfer,

you need:

You must come to the table/team with your expectations.Then, show what it would look like if the purpose is achieved.

the vision enablesthe leader to navigate with

confidence when waters get

rough, and guides them back

on course when the team is

lost or unsure of its direction.

Like the

North Star

Hire, Inspire, Light a Fire

People own visions that they helped co-create.

PASSION

Discuss: What is one of your team values?

EXAMPLES:

Unity (in this together);

Partnership (everyone is significant);

Openness and Honesty (good communication);

Contribution (everyone has something valuable to offer);

Focus (attention is given to the mission).

Determine Your Foundational

Team VALUES

“Every 21 days, your people forget the vision”.

~ George Barna

Traits of TerrificTeam Leaders

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Learn the INDIVIDUALITYof each team member.

Personality Styles Assessment

Otter Lion Golden Retriever Beaver

Traits of TerrificTeam Leaders

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Consistently show how all thepieces of the puzzle FIT together.

You work together, but each personhas a particular job to do—otherwise

they would not be needed.

Call greatness out of them.

“One person can be a crucial ingredient on a team, but one person cannot make a team.”

Highly

effective teams

are deeply

committed to

one another.

MIX it up!

Highly effective teams are deeply committed to one another.

Our

REASON for

Cooperation

CommonPurpose

TEAM

WHEEL:

Highly effective teams are deeply committed to one another.

Our

STRATEGY

for

Cooperation

CommonPurpose

Crystal-Clear

Roles

TEAM

WHEEL:

Crystal-Clear

Roles

Highly effective teams are deeply committed to one another.

The

Structure for

Cooperation

CommonPurpose

Accepted

Leadership

TEAM

WHEEL:

Highly effective teams are deeply committed to one another.

The

PROCESS

for

Cooperation CommonPurpose

Accepted

Leadership

Crystal-Clear

Roles

Effective

Processes

TEAM

WHEEL:

Highly effective teams are deeply committed to one another.

CommonPurpose

Accepted

Leadership

Crystal-Clear

Roles

Effective

ProcessesThe

CLIMATE for

Cooperation

Solid

Relationships

TEAM

WHEEL:

Highly effective teams are deeply committed to one another.

CommonPurpose

Accepted

Leadership

Crystal-Clear

Roles

Effective

ProcessesThe

MEANS of

Cooperation

Solid

Relationships

Excellent

Communication

TEAM

WHEEL:

TRUSTAbsence of

CONFLICTFear of

ACCOUNTABILITYAvoidance of

RESULTS

Inattentionto

DysfunctionsFIVE

of aTeamPatrick Lencioni

COMMITMENTLack of

Spend Time…with people who are different from you to appreciate and

understand how others think and work; you will be less likely to

judge or battle others.

Discuss:What common initiative hasbrought your team/group togethermore than anything else you’ve seen?

Stand and meet someone youdo not know already, and share a takeaway that you plan on implementing on your own staff, or an action you already do to shape your group into a team.

Have FUN! Fun

generates

positive

feelings.

Surprise Them!

“If we can laugh together, we can work together.”

Robert Owen

Discuss: What is one cultural practice of your company that everyone would nod and say that statement?

A Culture is a place when people say,“This is the way we do things around here.”

You should be able to describe this accurately,

with other team members’ agreement, to a new hire

when onboarding.

Traits of TerrificTeam Leaders

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Develop PROCESSES that encourage teamwork.

Personal

Process

Strategic

Relational

what we

need to do

who I am

4 Dimensions ofHighly Effective Teams

how we qregoing to do ithow I relate

to others

Traits of TerrificTeam Leaders

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Responsibility gives them the desire—

the team is counting on them.

Authority gives them the means—

to act for the benefit of the team.

If you are willing to invest, in return you and the team receive a better work life!

Traits of TerrificTeam Leaders

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1. We are open/honest with one another.

2. We treat each other with dignity and respect.

3. We listen to and respect each other’s ideas

and opinions.

4. Everyone’s voice is heard.

Sample Team Operating Principles:

Team members endeavor to seek first to understand each other’s

points of view.

If there is no tension, you are not leading.

A real team that trusts each other has more in-person,in-meeting conversations

than one-on-one, parking-lot conversations.

101% Principle

Traits of TerrificTeam Leaders

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PRAISE actions that benefit the organization/team as a whole.

Discuss: What gets rewarded in your organization?

REGULAR FEEDBACKincreases performance.

The Hawthorne Effect

“There it is!”

Discuss: What is the best personal recognition you have

ever received from a supervisor, and what is the best team

recognition you’ve experienced?

Surprise your staff with group rewards/celebrations for

working together as a team.

“The applause of a single human being is of

great consequence.” –Samuel Johnson

ask, “How would that work outfor everyone on the team?”

personal agendas/silo thinking,When you detect

Principles for Getting AlongTogether/Mutual Dependency:

Encouraging one another

Expressing feelings

Compromising

Allowing mistakes

Building on strengths

Caring for each other

Cheerleading

Helping each other grow

Celebrating together

Traits of TerrificTeam Leaders

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Give FEEDBACK to gently correct actions that are off-purpose.

“Teamwork requires that everyone’s efforts flow in a single direction.” ~ Pat Riley

“A leader’s job has to be all about growing people: turning self-absorbed individuals into a cohesive unit, bound to one another by their skills and loyalty.” ~ Michael Abrashoff

When to have a crucial confrontation…

Bring them back to the values.

10 Common Mistakes in Giving Feedback:

1. The feedback judges individuals, not actions.

2. The feedback is too vague.

3. The feedback speaks for others.

4. Negative feedback gets sandwiched between

positive messages.

5. The feedback is exaggerated with generalities.

6. The feedback psychoanalyzes the motives

behind behavior.

7. The feedback goes on too long.

8. The feedback contains an implied threat.

9. The feedback uses inappropriate humor.

10. The feedback is a question, not a statement.

Hit the ball and carry Charlie?

When something isn’t going well, you

as the leader have to be the one who

encourages your team to look for the

light at the end of the tunnel.

“Either we’re pulling together or we’re

pulling apart. There’s really no

in-between.” ~ Kobi Yamada

Traits of TerrificTeam Leaders

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Conduct periodic CRITIQUES.

Develop your own teambuilding rubric off which to evaluate progress.

Team Communication Inventory (The Performance Factor)

We are active listeners—with our ears, eyes,

minds, and hearts.

We keep each others’ confidences.

We pay attention to what’s NOT being said.

We encourage constructive criticism and

questioning of ideas.

We value and encourage the input ofeveryone in any discussion.

“Spending a little time calculating the number of things that go right

is a simple but powerful way to reactivate our sense of wonder

and gratitude.” –Richard Carlson

Every time you add a new player to the team, you have

to re-teach the team.

Feedback is the “breakfast of champions.”

Traits of TerrificTeam Leaders

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RESOURCE your team

“Structures become shackles.”

Your goal is to create a learning environment.

“The key to victory is oneness of heart and purpose.”

Cooperation

Ownership

Contribution

Trust

Honesty

Creativity

Conflict

Decision-making

Do you lead a GROUP or a TEAM?

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