top traits of terrific team leaders
TRANSCRIPT
Title frame
Growing Forward ServicesPaul Casey
Discuss:
What’s the best team
you have ever been on?
What did you observe
in the team leader?
A SYNERGY that allows your people to produce more together than they could have done individually.
Benefits of Your Group Becoming a Team
“Great discoveries and improvements invariably involve the cooperation of many minds.” ~ Alexander Graham Bell
The team gets taught the PRIORITY of showing care and concern toward one another.
“We’re all connected through compassion. It’s about taking care of each other as if we were all part of an extended family.” ~ Eva Callahan
They begin to learn how to CELEBRATE actions that benefit others.
Everyone gets to CONTRIBUTEto the success, in the way they are wired.
Benefits of Your Group Becoming a Team
You ENJOY going to meetings with a true team.
The load of running an effective organizationIs SHARED.
It leads to a HEALTHY environment wherepeople can thrive.
It makes you BETTER than you are alone.
WHAT IS A TEAM?
“Two or more people who
must work together to
accomplish a common
purpose and are held
accountable for the results.”
~ Ken Blanchard
The Law of the Edge says:
“the difference between 2 equally
talented teams is leadership.”
“Everything rises and falls on leadership.”
~ John Maxwell
LEADERSHIPDetermines the Success of the Team.
MAGNETin his heart (relationships)
A leader must have a
COMPASSin his head (vision).
People don’t default
to teamwork;
they default to
self-centeredness.
Traits of TerrificTeam Leaders
TOP
Hire Team Players.
Discuss: What are some
Team-Player Listen-For’swhen interviewing an applicant?
Traits of TerrificTeam Leaders
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Establish the PURPOSEof being a team.
determines the direction and confidence of the team.Vision always precedes reality.
VISION
Traits of TerrificTeam Leaders
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Credibility
Passion
Relationship
Timing
Felt Need
To do this emotional transfer,
you need:
You must come to the table/team with your expectations.Then, show what it would look like if the purpose is achieved.
the vision enablesthe leader to navigate with
confidence when waters get
rough, and guides them back
on course when the team is
lost or unsure of its direction.
Like the
North Star
Hire, Inspire, Light a Fire
People own visions that they helped co-create.
PASSION
Discuss: What is one of your team values?
EXAMPLES:
Unity (in this together);
Partnership (everyone is significant);
Openness and Honesty (good communication);
Contribution (everyone has something valuable to offer);
Focus (attention is given to the mission).
Determine Your Foundational
Team VALUES
“Every 21 days, your people forget the vision”.
~ George Barna
Traits of TerrificTeam Leaders
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Learn the INDIVIDUALITYof each team member.
Personality Styles Assessment
Otter Lion Golden Retriever Beaver
Traits of TerrificTeam Leaders
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Consistently show how all thepieces of the puzzle FIT together.
You work together, but each personhas a particular job to do—otherwise
they would not be needed.
Call greatness out of them.
“One person can be a crucial ingredient on a team, but one person cannot make a team.”
Highly
effective teams
are deeply
committed to
one another.
MIX it up!
Highly effective teams are deeply committed to one another.
Our
REASON for
Cooperation
CommonPurpose
TEAM
WHEEL:
Highly effective teams are deeply committed to one another.
Our
STRATEGY
for
Cooperation
CommonPurpose
Crystal-Clear
Roles
TEAM
WHEEL:
Crystal-Clear
Roles
Highly effective teams are deeply committed to one another.
The
Structure for
Cooperation
CommonPurpose
Accepted
Leadership
TEAM
WHEEL:
Highly effective teams are deeply committed to one another.
The
PROCESS
for
Cooperation CommonPurpose
Accepted
Leadership
Crystal-Clear
Roles
Effective
Processes
TEAM
WHEEL:
Highly effective teams are deeply committed to one another.
CommonPurpose
Accepted
Leadership
Crystal-Clear
Roles
Effective
ProcessesThe
CLIMATE for
Cooperation
Solid
Relationships
TEAM
WHEEL:
Highly effective teams are deeply committed to one another.
CommonPurpose
Accepted
Leadership
Crystal-Clear
Roles
Effective
ProcessesThe
MEANS of
Cooperation
Solid
Relationships
Excellent
Communication
TEAM
WHEEL:
TRUSTAbsence of
CONFLICTFear of
ACCOUNTABILITYAvoidance of
RESULTS
Inattentionto
DysfunctionsFIVE
of aTeamPatrick Lencioni
COMMITMENTLack of
Spend Time…with people who are different from you to appreciate and
understand how others think and work; you will be less likely to
judge or battle others.
Discuss:What common initiative hasbrought your team/group togethermore than anything else you’ve seen?
Stand and meet someone youdo not know already, and share a takeaway that you plan on implementing on your own staff, or an action you already do to shape your group into a team.
Have FUN! Fun
generates
positive
feelings.
Surprise Them!
“If we can laugh together, we can work together.”
Robert Owen
Discuss: What is one cultural practice of your company that everyone would nod and say that statement?
A Culture is a place when people say,“This is the way we do things around here.”
You should be able to describe this accurately,
with other team members’ agreement, to a new hire
when onboarding.
Traits of TerrificTeam Leaders
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Develop PROCESSES that encourage teamwork.
Personal
Process
Strategic
Relational
what we
need to do
who I am
4 Dimensions ofHighly Effective Teams
how we qregoing to do ithow I relate
to others
Traits of TerrificTeam Leaders
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Responsibility gives them the desire—
the team is counting on them.
Authority gives them the means—
to act for the benefit of the team.
If you are willing to invest, in return you and the team receive a better work life!
Traits of TerrificTeam Leaders
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1. We are open/honest with one another.
2. We treat each other with dignity and respect.
3. We listen to and respect each other’s ideas
and opinions.
4. Everyone’s voice is heard.
Sample Team Operating Principles:
Team members endeavor to seek first to understand each other’s
points of view.
If there is no tension, you are not leading.
A real team that trusts each other has more in-person,in-meeting conversations
than one-on-one, parking-lot conversations.
101% Principle
Traits of TerrificTeam Leaders
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PRAISE actions that benefit the organization/team as a whole.
Discuss: What gets rewarded in your organization?
REGULAR FEEDBACKincreases performance.
The Hawthorne Effect
“There it is!”
Discuss: What is the best personal recognition you have
ever received from a supervisor, and what is the best team
recognition you’ve experienced?
Surprise your staff with group rewards/celebrations for
working together as a team.
“The applause of a single human being is of
great consequence.” –Samuel Johnson
ask, “How would that work outfor everyone on the team?”
personal agendas/silo thinking,When you detect
Principles for Getting AlongTogether/Mutual Dependency:
Encouraging one another
Expressing feelings
Compromising
Allowing mistakes
Building on strengths
Caring for each other
Cheerleading
Helping each other grow
Celebrating together
Traits of TerrificTeam Leaders
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Give FEEDBACK to gently correct actions that are off-purpose.
“Teamwork requires that everyone’s efforts flow in a single direction.” ~ Pat Riley
“A leader’s job has to be all about growing people: turning self-absorbed individuals into a cohesive unit, bound to one another by their skills and loyalty.” ~ Michael Abrashoff
When to have a crucial confrontation…
Bring them back to the values.
10 Common Mistakes in Giving Feedback:
1. The feedback judges individuals, not actions.
2. The feedback is too vague.
3. The feedback speaks for others.
4. Negative feedback gets sandwiched between
positive messages.
5. The feedback is exaggerated with generalities.
6. The feedback psychoanalyzes the motives
behind behavior.
7. The feedback goes on too long.
8. The feedback contains an implied threat.
9. The feedback uses inappropriate humor.
10. The feedback is a question, not a statement.
Hit the ball and carry Charlie?
When something isn’t going well, you
as the leader have to be the one who
encourages your team to look for the
light at the end of the tunnel.
“Either we’re pulling together or we’re
pulling apart. There’s really no
in-between.” ~ Kobi Yamada
Traits of TerrificTeam Leaders
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Conduct periodic CRITIQUES.
Develop your own teambuilding rubric off which to evaluate progress.
Team Communication Inventory (The Performance Factor)
We are active listeners—with our ears, eyes,
minds, and hearts.
We keep each others’ confidences.
We pay attention to what’s NOT being said.
We encourage constructive criticism and
questioning of ideas.
We value and encourage the input ofeveryone in any discussion.
“Spending a little time calculating the number of things that go right
is a simple but powerful way to reactivate our sense of wonder
and gratitude.” –Richard Carlson
Every time you add a new player to the team, you have
to re-teach the team.
Feedback is the “breakfast of champions.”
Traits of TerrificTeam Leaders
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RESOURCE your team
“Structures become shackles.”
Your goal is to create a learning environment.
“The key to victory is oneness of heart and purpose.”
Cooperation
Ownership
Contribution
Trust
Honesty
Creativity
Conflict
Decision-making
Do you lead a GROUP or a TEAM?
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