tine launching a new intranet

Launching a social intranet – a true customer story

About us

Per Ejnar Thomsen

IT Business developer, TINE SA

Ulf Stider

Sales manager, Infoware Solutions BA

About TINE

• Largest Norwegian dairy• Owners: 15.000+ Norwegian farmers• Value chain: from farmer to kitchen table• 500+ products

• 5 000 employees, 70 locations• Subsidiaries in Sweden, Denmark, UK,

US, Canada

INFOWARE

• Biggest Swedish partner with focus on IBM technology

• 100% focus on collaboration since 1995

• DomainPatrol Social– Merge communities and all kind of Connections

content– Please visit us in the showcase

• New app – “Rooms and Connections” on Appstore and soon Google Play

Let's talk about

• Project goals• Branding • Communities• Profiles• Complexity

Project intro

• Planning and analysis December 2012

• Main project launched August. 2013

• Pilot started in April

• Intranet launched May 22nd. 2014

Project goals

Mitt TINE

Simplify employee workday

Improve internal communications

Info from management

Intranet feedback

Common tasks

What's happening

Availability

IT system status

Find available positions

Find an employee

Enterprise search

Share and communicate

Brandin

Vanilla vs corporate identity

Vanilla vs corporate identity

Vanilla vs corporate identity

Communities approach

Communities approach

Profiles

Profiles

Project complexity

Consider planned parallel projects and plan for the unexpected

Project dependencies is a risk itself

Some of our dependensies• Enterprise search• Single Sign-On (ISAM)• Load balancing (BIG IP)• Master data quality (AD, HR

systems, ISIM)• ECM (Files vs. CCM / FileNet)• HR system (CV)• Tasks integration

Take aways

IBM Connections is the platform for collaboration and communication – making it an organizational project is the hard work

Involve HR, unions, other affected BUs from the start

Define your community strategy

Make designers and Connections technical resources work together

Mind the complexity – project dependencies