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Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

The 5 Steps to More Profitable Projects

1

Slide 1

1 +dkeane@mavenlink.com - David, please add your title on slide 2 before your session. Otherwise, I believe this is good to go.

_Assigned to you_Jennifer Dodos, 19/03/2019

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

Presented by

David KeaneDirector Sales EMEA

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

The Current Services Environment

Being profitable while meeting increasing client

expectations is more difficult than ever.

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

CONSEQUENCES

Pressure on Services Firms

Move to Short-Term,

Project-Based Work

More Remote Teams,

Subcontractors

Eroding Margins Increased Competition

Generational Shift =

new way of work

Expectations of Greater

Speed & Transparency

1

Slide 4

1 Just FYI I switched up the order here which may change how you speak to each itemMolly Cuny, 19/03/2019

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

Follow These 5 Steps

Increase the Accuracy of Your Estimates

Match the Right Skills for the Right Task

Create Healthy Tension Between Resource and Project Management

Measure Profit & Loss at the Project Level

Make the Most of the Post-Mortem Process

01 02 03

04 05

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

Reusable ModelDetails on Work

TypesMultiple Phases

Adjustable Per Project

Scope Management

Estimates vs Actuals

Comparison

STEP 1

Increase Accuracy of Estimates

Key Elements

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

Match the Right Skills for the Right Task

Skills InventorySkills Inventory Core vs Peripheral

Contractor Networks

Full-Time vs Freelance

Key Elements

STEP 2

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

What RMs Want What PMs Want

Finding the Perfect Balance

Regular Communication

STEP 3

Tension Between Resource & Project Management

Key Elements

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

Each Project as a Profit and Loss

Calculate True Costs

Incentivize PM Leadership

Keep Customer Satisfaction in

Focus

Project Revenue

– Direct Costs

= Gross Margin

Project Revenue

– Operating Expenses

= Net Profit

STEP 4

Measure P&L at the Project Level

Key Elements

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

Designated Post-Mortem Phase

Estimates vs Actuals

Customer Satisfaction

Internal Performance

Review

STEP 5

Make the Most of the Post-Mortem Process

Key Elements

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

Follow These 5 Steps

Create a unified estimation model.

Analyze your employees’ skills.

Set up a regular meeting between project and resource managers.

Use a detailed profit and loss template.

Build post-mortem reviews into your project lifecycle.

01 02 03

04 05

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

What’s the value of properly managing people?

$360,000OF EXTRA REVENUE PER YEAR

30 hours x 3% improvement = 1 hour

50 resources x 1 hour = 50 hours of additional billable work per week

50 billable hours x $150/hour = $7,500 of additional revenue per week

$7,500 x 48 work weeks = $360,000 of additional revenue per year

+1 Hour OF PROPERLY MANAGED TIME

=

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

The HairballInfrastructure

✖ Limited Views

✖ Poor Predictability

✖ Slow Decision Making

✖ Continual Application

Adoption

✖ Inaccurate Time Tracking

✖ Margin Leakage

Reality of Today’s Tech Stack

RESOURCE MANAGER

EXECUTIVE

SERVICES LEADER

PROJECT MANAGER

IT LEADER

CONSULTANT

2

Slide 13

2 +dkeane@mavenlink.com -David - here is a draft of your presentation for next week at Project Challenge. I will send you the new eBook it is based on.

please review and let me know your thoughts before I send it over to design. I will need your feedback on any major changes by the end of your day

tomorrow - Friday.

Thanks.

Jen

_Assigned to you_Jennifer Dodos, 14/03/2019

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

The OperationalSystem of Record

✔Accesses more data for KPIs

✔Gives more project management

control

✔Connects other systems in stack

✔Drives business execution &

performance

Services Platform for the New Age

CustomerSystem of

Record

PeopleSystem of

Record

FinancialSystem of

Record

Add to extend

the system

ResourceManagement

BusinessIntelligence

ProjectManagement

ProjectAccounting

TeamCollaboration

OSR

Copyright 2019, Mavenlink, Inc. - Proprietary and Confidential.

Thank You

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