team is family
Post on 13-Sep-2014
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Team is Family:How We Do It at iThemes
Cory Miller@CoryMiller303
@corymiller303#wpsessions
Why I’ve been successful &
made money?
@corymiller303#wpsessions
I treat my team like family
@corymiller303#wpsessions
A core value & key to our success
@corymiller303#wpsessions
So what are families all about?
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Families share a common bond
@corymiller303#wpsessions
Families should love and care about each other when no one else does
@corymiller303#wpsessions
Families have an uncommon
commitment, loyalty & sacrifice for one another
@corymiller303#wpsessions
That’s what I wanted
@corymiller303#wpsessions
A small group supremely
committed to GO FAR TOGETHER
@corymiller303#wpsessions
To do that, we needed a radical bond &
commitment
@corymiller303#wpsessions
Fostering values of a family
in our team
@corymiller303#wpsessions
BUT ... this breaks the rules
of entrepreneurship
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You’re not supposed to care that much
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You’re supposed to keep it all separate
@corymiller303#wpsessions
And employees are supposed to justdo their jobs &
give their best anyway
@corymiller303#wpsessions
But if you do business as usual, you’ll get the same mediocre results
@corymiller303#wpsessions
We, entrepreneurs, need to learn ...
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EMPATHY
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CARING
@corymiller303#wpsessions
Aren’t warm & fuzzy words;
it’s a more human way of business
@corymiller303#wpsessions
Do it right and you’ll love the
outcomes & cherish the experiences
@corymiller303#wpsessions
But it ain’t easy & it gets messy
sometimes
@corymiller303#wpsessions
Again, not a fad tactic;it’s a lasting core value
@corymiller303#wpsessions
We have to continually work & act on it
@corymiller303#wpsessions
However, neglect it at your own cost
@corymiller303#wpsessions
Here’s how we approach business like
family to get extraordinary results
@corymiller303#wpsessions
1.We are a Family to
BELONG to
@corymiller303#wpsessions
Everybody wants to belong
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But not everybody is a fit
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Find ways to show we’re an exclusive
group they belong to
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i.e. The pirate flag, shirts, hangouts,
traveling together
@corymiller303#wpsessions
2.We are a Family to
CONTRIBUTE to
@corymiller303#wpsessions
Everybody contributes, no castaways
@corymiller303#wpsessions
Contribution is required, valued &
celebrated
@corymiller303#wpsessions
Always, always give credit where credit is deserved
@corymiller303#wpsessions
When you contribute, you give something of
yourself to others
@corymiller303#wpsessions
i.e. The About Page & Ringing the Bell
@corymiller303#wpsessions
3.We are a Family COMMITTED to
each other
@corymiller303#wpsessions
All for oneOne for all
@corymiller303#wpsessions
No rockstarsNo divas
@corymiller303#wpsessions
Whatever it takes,but we go together
@corymiller303#wpsessions
Committed means caring
@corymiller303#wpsessions
i.e. Our team brought us meals
when baby was born
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Also, making sure the right people are on the boat
@corymiller303#wpsessions
4.We are a Family who ENJOYS each other
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Which means spending time together
‘off the clock’
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And that typically means eating & drinking
@corymiller303#wpsessions
i.e. Monday lunches, monthly hangouts
& bringing remote team to OKC
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Oh, and games
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5.We are a Family on a JOURNEY together
@corymiller303#wpsessions
We share a common purpose, goal, vision
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The journey gives us stories to share
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Each person contributes to the journey uniquely
@corymiller303#wpsessions
What great things can we do together today?
@corymiller303#wpsessions
That’s the family I want to belong to
@corymiller303#wpsessions
We call it iThemes
@corymiller303#wpsessions
cory@ithemes.comhttp://corymiller.com
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