spocs - lessons learned

CIP-ICT-PSP InfoDay, Bucharest March 2013

Monica ANGHEL

Radu Marius BONCEA

National Institute for Research and Development in Informatics – ICI Bucharest

SPOCS – Lessons learned

Service sector represents around 70% of GDP and

employment;

95% of new created jobs in recent years is within the service

sector;

Every single new business started up contributes strongly to

the economy.

The average enterprise in the services sector in

Europe creates on average:

Turnover: EUR 1,100,000;

Profit: EUR 210,580;

Number of employed persons: 6.4 FTE.

… Now imagine a fictional city. Doing business in

Europe is a challenging journey…

Registration (forwarded to aliens dept.

due to f ree movement authorisation)

Information to central trade register

Good-conduct certif icate

Info on entries in the debtor directory

Attestation: no insolvency proceedings

Tax number

Tax clearance certif icate

Trade authorisation

Registration of a business (notif ies other

authorities which get in contact, if

required

Attestation of trade register registration applctn

Registration in trade register/ issue of

excerpt form commercial register

Building licence, if required

Direct contact with trade supervisory

of f ice, if required

Application for company number

Registration of employees

Health

insurance

company

Job centreTrade

supervisory

office

Local

building

authority

NotaryTrade

office

Tax

authority

Local

court

Municipal

registry

office

Procedures

over procedures in each MS

=

Is EU globally competitive?

?A waste of time and money

Chasing one’s tail around multiple agencies…

…a

nd

a h

os

t of c

om

plia

nc

e a

ctiv

ities

4

Digital natives / governors

convergenceDoing business in Europe….

But that has all changed now! Or has it?

EC eGovernment Benchmark 2010 - Results for the life

event “starting a business”: Limited e-enablement

Ranking of services Ranking of countries

with SD

CA

MS B

MS C

MS D

PSC

PSC

PSC

Service

Provider

MS B

MS C

MS D

MS A

CA

Where

to go?

without SD

Inte

rop

era

ble

Se

rvic

es

(Hopefully) Compliancewith the SD but still,…

– heterogeneous nationalsystems;

– no way using homeinfrastructures connectedto services abroad;

– barriers using eServices.

The Services Directive today

SPOCS helped realise the Next Generation PSC!!

How to achieve this?

Integration? Interoperability!

No, but…

Company Dossier

Citizen ID

Cit

ize

n ID

Co

mp

any

ID

Privacy

Current areas of interoperability activity in the EU

TransportInfrastructure

Company Dossier

Citizen ID

Cit

ize

n ID

Co

mp

any

ID

Privacy

TransportInfrastructure

MS A

MS B

Service

Provider

Source of

Authentic

Documents

e-Delivery

PSC

CA

CA

CA

Content

Syndication

Cross-Border

eDelivery

Cross-Border

eApplications

Legal

Entities

Authentic

Receipt

Provision of

eDocuments

eDocuments

eSignatures

eSafe

1

2

3

0

eMandates

SPOCS: Syndication

Mapping of

equivalent

documents and

services throughout

Member States

Meta-Information

Databases (MIDBs)

Which documentsshould I submit?

SPOCS: eServices

Search, access and

provision of

information regarding

the Services

Directives and

eServices across

Member States

MIDBs + eServices

Interoperability Layer

(WP4IL)

How to improve theusability of my

PSC by includingcross-border services?

SPOCS: eDocuments

Single container

format to parcel, sign

and interpret the

different cross-border

documents

Omnifarious

Container for e-

Documents (OCD)

Visible digital

signatures

eIDs + eSignatures

(based on results from

STORK and

PEPPOL)

How to represent, signand exchange

electronic documents?

SPOCS: eDelivery

Single envelope

addressing

mechanism to

exchange documents

between services

providers and PSCs

SPOCS Gateways

How to exchange eDocuments in a

asynchronous manner?

SPOCS: eSafe

Safely store and

retrieve documents

PULL and PUSH

interaction

approaches with

PSCs

How to safely store andretrieve eDocuments?

SPOCS: Building the next generation Points of

Single Contact

SPOCS will provide seamless electronic procedures by building cross- border

solutions based on your country’s existing systems.

The pilots

Profession Austria Germany Greece Italy Poland Portugal Slovenia Lithuania

Travel Agent / tourist entertainment

X X X X* X*

Real Estate Agent

X X X* X

Master Builder

X X*

Architect X* X* * Second pilot wave go-live progressively from sept-dec 2011

Check for deliverables

Please “joinup”

For further information visit our websites:

https://joinup.ec.europa.eu/software/spocs/description ;

http://www.eu-spocs.eu/ .

Contact the speaker:

monica.anghel@ici.ro .