sharepoint 2013 social - yammer

Ori FishlerDirector, Web SolutionsEdgewater ofishler@Edgewater.com

Social QuandaryTo Yammer or Not to Yammer?

► So what do we mean by “Social”► What Microsoft included in SP2013► Why Microsoft bought Yammer► How Yammer and SP Compare?► The Microsoft Roadmap for Social► Guidelines for making a decision► If a decision is delayed, what to do in the interim?► Integration options► Resources

In this talk

► Remote / Virtual workforce and siloed information workers ► Hard to expand exposure to what is happening beyond a small

team

The Critical Need for Sharing

Social Circles at Work

Teams

Projects

ProfessionalCommunities

OrganizationalUnit

Friends

Manager / Direct

Reports

Colleagues

Documents

Blogs

Wiki’s

The Business Case:

The rise of the Networked Enterprise: Web 2.0 finds its paydayMcKinsey’s new survey research finds that companies using the Web intensively gain greater market share and higher margins

Business Impact & Benefits

McKinsey & Company 3/2013

Microsoft SharePoint 2013:Social Collaboration Enabler

Don’t Invent, Borrow and Integrate!

‣ My Site, Colleagues, Groups, Communities, Connection browsing, Skill browsing

‣ Status updates, Activity feeds, Follow

‣ Tagging and tag clouds, Bookmark sharing

‣ Content rating, Comments, Like

‣ Image and Video sharing

‣ Blogs & Wikis

‣ Presence and IM, Live meetings

New in SharePoint 2013: Community

► Combines social features of a My Site with those of a Team Site

► Rich way to add discussion areas, post questions, rate results

► Use a badging system to spotlight top contributors and performers automatically.

► Simple to dynamically assemble a custom pool of users for any community at all.

New in SharePoint 2013: Newsfeed

► Its more than RSS…► Every site can have an

(optional) custom community social stream.

► Every microblog update can now include:– #tags (dynamically pulled from

or added to MMS)– @targets (default pulls from

your social colleagues list but you can post the updates to any SharePoint user)

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The Long Road to Ubiquitous Social Computing

Discrete- Discussions- Favorites- Blogs- Wikis

Connected- Tags- Colleagues- Comments- Communities- Newsfeed

Ubiquitous- Social Graph

- Recommendations

Microsoft Maturity Model for Social

Source :http://www.microsoft.com/enterprise/it-trends/social-enterprise/articles/Enterprise-Social-Collaboration-Progression-Model.aspx#fbid=kdT9BMB4cN9

► Buying a market leader, 8M registered users.► Expertise in Freemium models► Acknowledgment of social weakness, especially in the cloud.

Microsoft Acquisition of Yammer

Yammer

Feature ComparisonYammer SharePoint 2013

PostingAnnouncements Yes NoUpdates Yes YesFiles Upload and share Share onlyPolls Yes NoPraise Yes NoEvents Yes No

Tagging@mentions Yes Yes#tags / Topics All users Author only

FollowingPeople Yes YesConversations Yes Yes#tags / Topics Yes YesFiles Yes YesGroups / Sites Yes Yes

Liking and ReplyingLiking Yes YesReplying Yes Yes

SharingVia Group or Site Yes NoVia Private Message Yes NoVia Link No Yes

Feature ComparisonYammer SharePoint 2013

Content PreviewMicrosoft Office Files Yes Yes, with thumbnail

PDFs Yes, with thumbnail NoImages Yes, with thumbnail Yes, with thumbnailVideos Yes, with thumbnail Yes, with thumbnailInternal Pages Yes, with thumbnail NoExternal Pages No, thumbnail only No

SecurityLock Conversation No YesDelete Conversation Yes Yes

Keyword Monitoring Yes No

OtherEmbeddable Feed Yes NoApplications iOS, Android, Windows Phone,

Windows 8iOS, Windows Phone, Windows 8

Hide Conversations Yes NoFollow Up No YesBookmarks Yes NoFriendly URLs No, only remove URL Yes, and remove URL

Source: Chris Clark https://www.nothingbutsharepoint.com/sites/eusp/Pages/SharePoint-vs-Yammer-for-Microblogging.aspx

How do they Compare?

► Newsfeed with groups► Global and open► Intuitive and easy to start► Much better UI► Not much targeted usages► Standalone► Cloud only

► Site / Community focus with newsfeed

► Granular and secure► Takes getting used to► Set templates for different

usages► Integrated with all other

SharePoint features► Available both on premise

and cloud

SharePoint 2013 Yammer

Microsoft’s Guidance and Timeline

► SharePoint search integration. We're enabling SharePoint search to search Yammer conversations and setting the stage for deeper, more powerful apps that combine social and search.

► Yammer groups in SharePoint sites. The Yammer app in the SharePoint store will allow you to manually replace a SharePoint site feed with a Yammer group feed, but we recognize that many customers will want to do this programmatically. We're working on settings that will make Yammer feeds the default for all SharePoint sites.

► Yammer messaging enhancements. We're redesigning the Yammer user experience to make it easier to use as a primary communication tool. We'll also be improving directed messaging and adding the ability to message multiple groups at once.

► Email interoperability. We're making it easier than ever to use Yammer and email together. You'll be able to follow an entire thread via email, respond to Yammer messages from email, and participate in conversations across Yammer and email.

► External communication. Yammer works great inside an organization, but today you have to create an external network to collaborate with people outside your domain. We're improving the messaging infrastructure so that you can easily include external parties in Yammer conversations.

► Mobile apps. We'll continue to invest in our iPad, iPhone, Android, Windows Phone 8, and Windows 8 apps as primary access points. The mobile apps are already a great way to use Yammer on the go, and we'll continue to improve the user experience as we add new features to the service.

► Localization. We're localizing the Yammer interface into new languages to meet growing demand across the world.

Yammer Roadmap

► Social in SP 2013 is definitely better but still basic and will require effort and diligence to get good adoption

► Yammer is cool and sleek but limited in governance and true integration with SharePoint

► A “Best of both worlds” integrated approach is at least a year away, maybe not until the next SharePoint release for on prem.

► Microsoft is pushing Yammer as the solution but it does not always fit.

The Yammer Conundrum

► Is my company OK with having confidential information in MultiTenant Cloud?

► What are the plans as to Office 365 use?► Is SharePoint staying on Prem or moving to the cloud version?► How comfortable are the users with SharePoint?► Timeline in upgrading to SharePoint 2013► Are all users on the same email domain?

Key Questions to Consider

► Yammer is Free to Office 365 customers who have Enterprise Agreement (and for now, over 250 users)

► E1-E4 + SharePoint Online► Otherwise, $3/user/month for Enterprise Network► Basic is not recommended beyond Pilot

Pricing

Decision Guidelines

SP Newsfeed Yammer► Not ok with Multitenant► On or moving to SP2013 on

prem and SP is well used.► Not on office 365 & EA and

want to save $$► Need a controlled, cohesive

env.► Need cross domain access

► OK with Multitenant► Office 365 + EA► On SharePoint Online► On SP 2010 with no

immediate upgrade plans► OK with evolving,

somewhat fragmented experience

► Disconnected user experience between 2 platforms► Multi-domain scenario not supported by Yammer► Cost

Why we chose Not to use Yammer

Integration Modes

On Premise: Replace Social Feeds with Yammer

► Remove the SharePoint Server 2013 social web parts from My Sites and Team Sites

► Hide user interface controls that provide social functionality

► Install and configure the Yammer app for SharePoint to embed Yammer feeds (home feed, group feed, comment feed) into SharePoint sites. Full White Paper:

http://technet.microsoft.com/en-us/library/dn270535.aspx

► Replacing the link

► Changing the social collaboration provider

Office 365 Integration

► Building a process to ensure people fill their profile and add colleagues– Small group training sessions– Part of onboarding

► Executive buy in and participation► Updating status – chore or fun?► Use as channel for news, announcements etc. to get people used

to getting information this way► Assign local champions

Implementing Social Networks

► Very specific to the current and planned situation of each company

► On Prem – SharePoint Social unless the organization is already on Yammer

► Cloud: Try yammer on a smaller scale and see how it works if you have EA.

Conclusions & Questions

► Why we picked SharePoint 2013 social over Yammer social for right now (Jeremy Thake)

► Yammer Roadmap► O365 – picking a social network – howto► Everything you need to know about SharePoint Social – Richard

Harbridge► Integrate Yammer with on-premises SharePoint 2013 environmen

ts (white paper)

Useful Links

► Ori Fishler, Director, Web Solutions, Edgewater Technology Inc. OFishler@edgewater.com

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