rc i connect
Post on 20-May-2015
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Len WilliamsBusiness Development Manager
Tel : +44 1425 891000Fax : +44 1425 461484Mobile : +44 7912 556440 http://www.tigertms.com Email: len.williams@tigertms.com
• Tiger Communications PLC incorporated in 1979 –Privately held company with initial focus on Call Management in Hospitality & Enterprise sectors
• 30+ years of hospitality applications focus and experience
• Approx.120 employees
• Largest global organization for Voice & Data Billing, Interface Management and Hospitality Centric products
• Existing Business regions : EMEA & Central / South America , real market focus on APAC & North America
• Head & Regional satellite offices in UK, North America, Central & South America, Europe, UAE
• Total client base 15000 + prestigious clients, installed in over 86 countries
Company Overview - Who we are
Client base that spans > 25 years providing integration to all Mitel platforms from the original Kinsman SX20 through to the latest Mitel MCD
Fully support Call Accounting interface, PMSI Check In/Out Interface, Mitel Mail Interface
Complete SIP Messaging solution for Hospitality
Guest Mobility application – First voice platform to be tested and approved
Endorsed by Mitel – Global basis
Mitel - Strategic Alliance
Specialists in Hospitality space Providing Hospitality Middleware Interface Management, Call
Accounting, Voice-messaging, Wakeup Management & the mobile applications for Smartphones & tablet devices
Market penetration across the brands & independents with a global footprint
Leading edge technology provider Ability to offer bespoke Development services for unique
projects
Why choose TigerTMS ?
Clients - Partial Portfolio
iConnect - Guest BYOD (Bring Your Own Device)
Connected Guest Portfolio
Tiger Hotel Pro
IPCL
iConnectIP Guest Content
InnLine VoipLink
• iConnect▫ Guest use their smart
phone as extension of guest room phone
▫ Utilizes the Guests wireless network
▫ Guest Authentication on Check in/Out
▫ Make and receive calls via the deployed PBX from their smart device
▫ Access Guest Information
iConnect
iConnect
iConnect enables the guest to connect to the ships telephony network using their own smart device. The guests smart phone becomes an extension of the Mitel iPBX.
iConnect is available in 3 flavors: • Downloadable Branded SIP Client App from iTunes or Android Play Store• Embedded into an existing cruise ship Guest mobile Application. • Using the Guests existing SIP Client (i.e. Bria, xLite)
The solution is fully integrated with the PMS therefore the guest has minimal settings to manage and a simple user name and passcode for validation.
iConnect
iConnect, cont.Advantages for Guest:• Immediate and mobile access to staff or crew, restaurants, bars & leisure
services. • Ability to call to book services free of charge while connected to the
Guest WIFI • Call all guest services from anywhere onboard - free of charge• Never miss a call while away from the room with full incoming & internal
call facilities.
Advantages for the Cruise Ship:• Ability to up-sell services • Provide promotions targeted at your guests • Maximise return on investment
iConnect
iConnect can be enhanced to provide a full on-board Guest mobile application.
IP Guest Services
Summary : Guest Centric Application integration
Tiger Hotel Pro
Guest HSIA
Guest Content Delivery
IPTV
Wake Up System
Innovations Voicemail
PBX / Multi PBX
Guest Mobility
CONNECTED GUEST
Property Management
System
In summary
Interface Management & Call Accounting Voicemail, Wakeup & MiniBar billing HSIA – Internet Billing & Management Guest content – XML Delivery to IP Handsets & Smart Devices Guest mobility applications - iConnect Hosted, Centralised, Multi-Property, Virtualised Full Account Management, Sales & After Sales Support Global 24 x 7 HelpDesk Support by TigerTMS
Any questions?
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