Len WilliamsBusiness Development Manager 

 Tel : +44 1425 891000Fax : +44 1425 461484Mobile : +44 7912 556440 http://www.tigertms.com Email: len.williams@tigertms.com

• Tiger Communications PLC incorporated in 1979 –Privately held company with initial focus on Call Management in Hospitality & Enterprise sectors

• 30+ years of hospitality applications focus and experience

• Approx.120 employees

• Largest global organization for Voice & Data Billing, Interface Management and Hospitality Centric products

• Existing Business regions : EMEA & Central / South America , real market focus on APAC & North America

• Head & Regional satellite offices in UK, North America, Central & South America, Europe, UAE

• Total client base 15000 + prestigious clients, installed in over 86 countries

Company Overview - Who we are

Client base that spans > 25 years providing integration to all Mitel platforms from the original Kinsman SX20 through to the latest Mitel MCD

Fully support Call Accounting interface, PMSI Check In/Out Interface, Mitel Mail Interface

Complete SIP Messaging solution for Hospitality

Guest Mobility application – First voice platform to be tested and approved

Endorsed by Mitel – Global basis

Mitel - Strategic Alliance

Specialists in Hospitality space Providing Hospitality Middleware Interface Management, Call

Accounting, Voice-messaging, Wakeup Management & the mobile applications for Smartphones & tablet devices

Market penetration across the brands & independents with a global footprint

Leading edge technology provider Ability to offer bespoke Development services for unique

projects

Why choose TigerTMS ?

Clients - Partial Portfolio

iConnect - Guest BYOD (Bring Your Own Device)

Connected Guest Portfolio

Tiger Hotel Pro

IPCL

iConnectIP Guest Content

InnLine VoipLink

• iConnect▫ Guest use their smart

phone as extension of guest room phone

▫ Utilizes the Guests wireless network

▫ Guest Authentication on Check in/Out

▫ Make and receive calls via the deployed PBX from their smart device

▫ Access Guest Information

iConnect

iConnect

iConnect enables the guest to connect to the ships telephony network using their own smart device. The guests smart phone becomes an extension of the Mitel iPBX.

iConnect is available in 3 flavors: • Downloadable Branded SIP Client App from iTunes or Android Play Store• Embedded into an existing cruise ship Guest mobile Application. • Using the Guests existing SIP Client (i.e. Bria, xLite)

The solution is fully integrated with the PMS therefore the guest has minimal settings to manage and a simple user name and passcode for validation.

iConnect

iConnect, cont.Advantages for Guest:• Immediate and mobile access to staff or crew, restaurants, bars & leisure

services. • Ability to call to book services free of charge while connected to the

Guest WIFI • Call all guest services from anywhere onboard - free of charge• Never miss a call while away from the room with full incoming & internal

call facilities.

Advantages for the Cruise Ship:• Ability to up-sell services • Provide promotions targeted at your guests • Maximise return on investment

iConnect

iConnect can be enhanced to provide a full on-board Guest mobile application.

IP Guest Services

Summary : Guest Centric Application integration

Tiger Hotel Pro

Guest HSIA

Guest Content Delivery

IPTV

Wake Up System

Innovations Voicemail

PBX / Multi PBX

Guest Mobility

CONNECTED GUEST

Property Management

System

In summary

Interface Management & Call Accounting Voicemail, Wakeup & MiniBar billing HSIA – Internet Billing & Management Guest content – XML Delivery to IP Handsets & Smart Devices Guest mobility applications - iConnect Hosted, Centralised, Multi-Property, Virtualised Full Account Management, Sales & After Sales Support Global 24 x 7 HelpDesk Support by TigerTMS

Any questions?