rc i connect
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Len WilliamsBusiness Development Manager
Tel : +44 1425 891000
Fax : +44 1425 461484
Mobile : +44 7912 556440
http://www.tigertms.com
Email: [email protected]
• Tiger Communications PLC incorporated in 1979 –Privately held company with initial focus on Call Management in Hospitality & Enterprise sectors
• 30+ years of hospitality applications focus and experience
• Approx.120 employees
• Largest global organization for Voice & Data Billing, Interface Management and Hospitality Centric products
• Existing Business regions : EMEA & Central / South America , real market focus on APAC & North America
• Head & Regional satellite offices in UK, North America, Central & South America, Europe, UAE
• Total client base 15000 + prestigious clients, installed in over 86 countries
Company Overview - Who we are
Client base that spans > 25 years providing integration to all Mitel platforms from the original Kinsman SX20 through to the latest Mitel MCD
Fully support Call Accounting interface, PMSI Check In/Out Interface, MitelMail Interface
Complete SIP Messaging solution for Hospitality
Guest Mobility application – First voice platform to be tested and approved
Endorsed by Mitel – Global basis
Mitel - Strategic Alliance
Specialists in Hospitality space
Providing Hospitality Middleware Interface Management, Call Accounting, Voice-messaging, Wakeup Management & the mobile applications for Smartphones & tablet devices
Market penetration across the brands & independents with a global footprint
Leading edge technology provider
Ability to offer bespoke Development services for unique projects
Why choose TigerTMS ?
iConnect - Guest BYOD (Bring Your Own Device)
Connected Guest
Portfolio
Tiger Hotel Pro
IPCL
iConnectIP Guest Content
InnLine VoipLink
iConnect
iConnect
iConnect enables the guest to connect to the ships telephony network using their own smart device. The guests smart phone becomes an extension of the Mitel iPBX.
iConnect is available in 3 flavors: • Downloadable Branded SIP Client App from iTunes or Android Play Store• Embedded into an existing cruise ship Guest mobile Application. • Using the Guests existing SIP Client (i.e. Bria, xLite)
The solution is fully integrated with the PMS therefore the guest has minimal settings to manage and a simple user name and passcode for validation.
iConnect
iConnect, cont.Advantages for Guest:• Immediate and mobile access to staff or crew, restaurants, bars & leisure
services. • Ability to call to book services free of charge while connected to the
Guest WIFI • Call all guest services from anywhere onboard - free of charge• Never miss a call while away from the room with full incoming & internal
call facilities.
Advantages for the Cruise Ship:• Ability to up-sell services • Provide promotions targeted at your guests • Maximise return on investment
iConnect
In summary
Interface Management & Call Accounting
Voicemail, Wakeup & MiniBar billing
HSIA – Internet Billing & Management
Guest content – XML Delivery to IP Handsets & Smart Devices
Guest mobility applications - iConnect
Hosted, Centralised, Multi-Property, Virtualised
Full Account Management, Sales & After Sales Support
Global 24 x 7 HelpDesk Support by TigerTMS