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TRITEL TELECOMMUNICATION Co.
(Your Vision is Our Mission)
PROFILE AND PROJECTS
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MISSION, VISION & CORE VALUES
Mission: TRITEL COMPANY is dedicated to providing its clients with end to end telecommunications solutions, from basic infrastructure to customized applications. We seek to address the challenges of their business using a turnkey approach to service delivery. We will constantly maintain outstanding quality of service and remain abreast of the latest innovations in our field in order to keep our offerings on the cutting edge of progress. To be a leading telecommunications engineering services provider all over the world by delivering
efficient and cost-effective solutions that exceeds customers' expectations and ensures satisfaction.
Vision: Our vision is to accelerate our IRAN expansion to become a leading force in the region's telecommunications contracting industry. We will reach our goal of leadership by: Cementing our position as a strategic partner of our clients rather than a mere supplier or service provider Being an employer of choice in the region and constantly developing our people's talent to maintain service excellence Ensuring that we always deliver in compliance with the highest standards of quality Demonstrating our commitment to enriching our community and to preserving the environment. Our vision is to grow while maintaining high quality standards for what we deliver to clients. We believe that the optimal size for this kind of company is no more than 40 employees. However, we are also interested in developing new ventures, which will be spun off to form new companies.
Our Core Values:
At TRITEL COMPANY, our people share values that define our organization. We all adhere to principles of integrity, excellence, client experience, teamwork and personal growth.
Integrity:
TRITEL COMPANY will endeavor to maintain an impeccable reputation. Integrity goes beyond adhering to a certain written code of Ethics. For TRITEL COMPANY, Integrity is about consistently operating, thinking, behaving and interacting with the highest standards of moral values; it’s about repudiating conflict of interest and dealing candidly with all stakeholders. At TRITEL COMPANY, we operate with uncompromising high ethical standards.
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Excellence:
We aspire to superior performance and quality in everything we do. We adhere to standards of quality and industry regulations. We also adhere to norms of safety and security that are inherent to our work. We keep-up with the evolution of technology and techniques and seek to realize, through the delivery of our services, tangible business value for our clients.
At TRITEL COMPANY, we encourage initiatives and recognize contributions. We challenge the norms to find innovative approaches to solutions; we prepare our employees for constant change and fast progress; and we excel in attention to detail to continually evolve and improve.
Client Experience:
At TRITEL COMPANY, our customers are our partners and our relationship is a journey; We create strong communication links to understand our clients’ underlying needs. We design the right offerings for our customers. We deliver these offerings with the utmost professionalism. We develop our teams’ capabilities to exceed customer expectation.
Teamwork:
We promote Teamwork as a principal way of working through: an effective internal communication strategy, inclusive meetings, cross functional teams, embracing diversity, commending cooperation and respect, and sharing accountability. At TRITEL COMPANY, we facilitate the team alignment process.
Personal Growth:
At TRITEL COMPANY we value learning and personal development. We believe that our people are at the core of the value that we provide to our clients. This is why we recruit the best talent and ensure that our employees pursue their development within the company, not merely through their exposure to the latest technologies, but also through coaching and training on proven service techniques and management practices. At TRITEL COMPANY, we facilitate and acknowledge personal and professional growth.
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SERVICES
TRITEL COMPANY is dedicated to providing best-in-class technology solutions and services to its clients. We believe
that our main differentiators are the level of expertise of our employees acquired over decades of regional presence
and hundreds of engagements, our client focused culture, and the close partnership that we established with leading
providers of equipment and product suites.
We engage professionals in business focused turnkey projects where we supply, engineer, integrate, and commission
telecommunications and IT solutions.
TRITEL COMPANY deploys people who are skilled and trained in the different areas of service that we provide:
Design
Implementation
Support
Managed services
Program and project management
Solution training
Design
The telecommunications world is in constant evolution.
Technology progresses and, sometimes, these changes
can prove to be disruptive to established business
models.
Implementation
TRITEL COMPANY can deploy skilled resources to
implement challenging projects in demanding
environments or circumstances. Our project managers
are experienced
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Support
TRITEL COMPANY’s support teams are in charge of
maintaining the solutions that we deploy for carriers and
enterprises. We perform both preventive and corrective
maintenance
Managed services
Today’s expanding networks, scarcity of technical skills,
prohibitive management costs and lack of timely
expertise means that keeping constant vigil of the
information
Program and project management
At TRITEL COMPANY, we understand the importance
of having a skilled and experienced management team
for programs or projects that we deliver. A program is a
group of projects,
Solution Training
TRITEL COMPANY offers comprehensive training
programs to users and administrators of the solutions
that it deploys. These programs include standard course
modules
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DESIGN
The telecommunications world is in constant evolution. Technology progresses and, sometimes, these changes can prove to be disruptive to established business models. In this ever changing world, our design teams strive to grasp the challenges that carriers or enterprises face, advise them on the appropriate course of action, and structure vendor-independent and lasting solutions.
Our engineers work with our clients in a consultative capacity to define the requirements that meet their business
objectives. They further ensure that technical designs and quantifications are performed accurately. They are engaged
early during the sales process and continuously during delivery and support should variations or optimizations need to
be performed.
Our design services include but are not limited to:
Requirement definition
Network architecture and dimensioning
Element and network management design
Network optimization, upgrade, or network swaps
Network evolution and cutover planning
Vendor/solution recommendation and selection
Design verification and audits
IMPLEMENTATION
TRITEL COMPANY can deploy skilled resources to implement challenging projects in demanding environments or
circumstances. Our project managers are experienced in managing the time and budget constraints of large turnkey
projects, as well as mitigating inherent project risks and ensuring compliance with quality and safety standards.
Be it a technology upgrade, a platform swap, a network consolidation, or a green-field roll-out, TRITEL COMPANY’s
implementation teams bring predictability and control to projects even in adverse conditions. TRITEL COMPANY and
its partners are dedicated to implementing solutions that translate into tangible business benefits for your organization.
The professionals in our carrier business unit are trained on multiple vendor equipment and can undertake the
installation and commissioning of transmission and radio elements for an entire service provider network. In our
enterprise unit, our teams can provide end-to-end IP voice and data solutions for a business, and build and equip large
contact centers to enable advanced customer care services.
Our implementation services include but are not limited to:
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Cementing our position as a strategic partner of our clients rather than a mere supplier or service provider
Site acquisition and preparation
Installation of PDH, SDH and Ethernet/IP wireless and optical networks
Installation of infrastructure cables, and cable accessories
Supervision, installation, testing and commissioning
Material removal and cleanup
Spare parts management
Application development and integration
Infrastructure construction and furnishing of operation and contact centers
SUPPORT
TRITEL COMPANY’s support teams are in charge of maintaining the solutions that we deploy for carriers and
enterprises. We perform both preventive and corrective maintenance in order to ensure that the business value
generated is sustained. Our technical staff use proven methodologies to monitor the performance of our solutions and
comply with the terms of the service level agreements (SLAs) concluded with our clients.
The teams are structured organizationally in a manner to best execute first level and/or second level support services.
Monitoring, inspection, diagnosis, maintenance and escalation procedures are performed methodically in line with best
practices in our industry. TRITEL COMPANY operates a helpdesk with electronic trouble ticketing to streamline its
intervention requests.
Our support engineers and technicians are deployed in multiple countries to ensure the continuity and availability of
mission critical solutions.
MANAGED SERVICES
Today’s expanding networks, scarcity of technical skills, prohibitive management costs and lack of timely expertise
means that keeping constant vigil of the information and communication technology (ICT) infrastructure has become a
growing concern. It often becomes a strategic choice for companies to focus their resources on the core functions of
their business while partnering with managed service providers to ensure that their communication and information
technology needs are fulfilled.
TRITEL COMPANY helps communication service providers and enterprises to optimize management time and
resources by providing operations and maintenance (O&M) services for existing platforms and infrastructure.
Leveraging our ICT expertise, we bring budget control, reliability, and predictability to these services.
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We work closely with our clients to help define the requirements, KPIs and targets of managed service agreements in
order to ensure that they reach their objectives in terms of continuity, efficiency, and quality.
We offer managed services for transmission infrastructures, voice and data networks, and enterprise applications. With
policies, procedures and processes that are compliant with industry best practices, our managed services teams
provide:
24/7 Network Monitoring
Fault management
Field support
Client SLA / KPI compliance
Repair and return cycle management
Back-up and patch management
Performance management
PROGRAM AND PROJECT MANAGEMENT
At TRITEL COMPANY, we understand the importance of having a skilled and experienced management team for
programs or projects that we deliver. A program is a group of projects, each having a separate set of resources and
constraints, that collectively follow a given business objective. When delivering a turnkey solution, we often need to
manage an integrated program and build a structured management organization that will oversee both layers of work,
at the program and the project level.
Engaging an experienced Program/Project Management Office (PMO) is critical to the success of these engagements
and is a key differentiator of TRITEL COMPANY’s proposition. This team of seasoned professionals will ensure that
we produce the desired impact for our Clients’ business.
We work closely with our clients to document work plans, provide regular program/project updates, highlighting key
milestones, identifying key risks, and managing possible variations.
The efforts of our program staff are focused on ensuring that the overall business impact is realized. They deliver the
following:
Risk management
Change management
Budget management
Schedule management
Resource management
Performance management and reporting
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Deliverable management
Scope and variation management
Our Project management staff is responsible for overseeing the delivery of focused projects and ensuring that they are
completed on time, on budget, and in compliance with client requirements, standards and regulations. Specifically, they
are responsible for the following activities:
Project logistics management
Project planning
Project reviews and progress tracking
Resource management
Quality and safety management
Issue management and escalation
Project deliverable management
Budget monitoring and control
Scope and variation management
SOLUTION TRAINING
TRITEL COMPANY offers comprehensive training programs to users and administrators of the solutions that it deploys.
These programs include Standard course modules that cover operating procedures of suites of vendor products and
the acquisition of a functional or technical skill. They also include modules developed and tailored to the specifics of a
deployed business solution and cover the elements of a complete business process.
Our programs deliver a blend of theory and hands-on learning on such subjects as maintenance procedures or
troubleshooting and problem resolution.
Aside from being certified in delivering vendor product training, TRITEL COMPANY also provides training on:
Network planning and design
Installation and commissioning
Operation and maintenance
Network management
Our training programs are delivered by skilled TRITEL COMPANY engineers and by product vendors. We have the
flexibility to offer these programs at locations that best suit our client requirements.
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SOLUTIONS
TRITEL COMPANY is a top-tier provider and integrator of information and communication technology solutions that
are scalable, secure, and Cost-effective. These solutions target specific business challenges and their implementation
results in tangible business value. Be it to fulfill the needs of a telecommunications carrier, a private enterprise or a
government institution, we tailor and customize our solutions to achieve specific business objectives.
We provide a large spectrum of solutions ranging from providing basic connectivity to implementing operational support
or business support applications. TRITEL COMPANY specializes in:
Network planning and design
Installation and commissioning
Operation and maintenance
Network management
Our training programs are delivered by skilled TRITEL COMPANY engineers and by product vendors. We have the
flexibility to offer these programs at locations that best suit our client requirements.
Wireless Networking
TRITEL COMPANY designs, supplies, installs,
configures, commissions, and operates wireless
networks to address last-mile access, backhaul and
backbone connectivity
Optical Networking
TRITEL COMPANY is also a key player in engineering
and deploying optical network solutions. We provide full
optical transmission solutions which include the design,
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Infrastructure
TRITEL COMPANY prides itself on being a pioneer in
providing integrated voice and data communications
solutions in IRAN. We serve a host of industries
Applications
As an integrator of communications solutions, TRITEL
COMPANY addresses the complex needs of today’s
businesses for ubiquitous and seamless access to
information
Customer Care
TRITEL COMPANY has provided customer care
solutions to over 10 leading corporations in IRAN region
to build and upgrade their contact centers.
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WIRELESS NETWORKING
TRITEL COMPANY designs, supplies, installs, configures, commissions, and operates wireless networks to address
last-mile access, backhaul and backbone connectivity requirements of telecommunications operators, government
institutions and private enterprises. We implement point-to-point microwave links to connect multiple sites of a wide
area network. We can also implement point-to-multipoint wireless solutions based on WiMAX or other technologies.
Our solutions are deployed in a manner to ensure the most effective routing, the most efficient use of available
spectrum, and the appropriate level of data security. We work with best-in-class equipment providers to build and
manage our wireless networking solutions.
TRITEL COMPANY has over 5 years of hands-on experience in planning and designing wireless networks for many of
our region’s prominent telecommunications service providers and oil companies. We maintain vendor independence in
recommending the solutions that best fit the business challenge at hand, and provide TDM, SDH or IP/Ethernet wireless
products and solutions to address our clients’ needs.
OPTICAL NETWORKING
TRITEL COMPANY is also a key player in engineering and deploying optical network solutions. We provide full optical
transmission solutions which include the design, installation, connection, testing and commissioning of single-mode
and multimode fiber networks. In turnkey networking projects, we also perform route planning, trenching, duct
installation, and civil works.
TRITEL COMPANY has partnership agreements with some of the world’s most advanced optical fiber cabling and
networking equipment providers. Leveraging these partnerships, we offer the latest technologies to our customers to
design and deploy SDH, IP/MPLS, DWDM, CWDM technologies to create networks accommodating bandwidth-hungry
voice and video applications.
Optical networks installed by TRITEL COMPANY serve the largest mobile service providers and enterprises in IRAN
and carry the larger part of this country data traffic. The optical solutions implemented by TRITEL COMPANY enable
3G and 4G services and enable service providers to offer reliable and fast internet service to businesses and
communities.
INFRASTRUCTURE
TRITEL COMPANY prides itself on being a pioneer in providing integrated voice and data communications solutions in
IRAN. We serve a host of industries including government institutions and ministries, banks and financial services,
telecommunications services, utilities, travel and transportation, hospitality, healthcare, and education.
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Our infrastructure solutions provide voice and data connectivity across Local Area Networks (LANs) and Wide Area
Networks (WANs). We build highly available and secure network infrastructures for our clients within one location or
multiple locations, connecting their branches and offices across distances. Our connectivity solutions include structured
cabling and Outside Plant (OSP) network deployment.
TRITEL COMPANY can act as a “hybrid virtual network provider and operator”, seamlessly blending services from a
number of carriers and service providers to create the most appropriate and cost effective solution to meet each
customer's specific needs via a single service contract.
We also integrate network management platforms and roll-out network operation centers (NOCs) for
telecommunications service providers and enterprise clients, comprising of fault management, performance
management and configuration management solutions.
Our solutions are not only limited to the communications infrastructure. We also help our client’s set-up their IT
infrastructure by supplying and implementing data centers. We ensure that our solutions provide for availability and
continuity, security, and load balancing.
TRITEL COMPANY’s infrastructure solutions are often implemented as part of full turnkey projects where we perform
construction and civil works, power and environment control system installations, as well as the implementation of
security, access control and monitoring solutions.
APPLICATIONS
As an integrator of communications solutions, TRITEL COMPANY addresses the complex needs of today’s businesses
for ubiquitous and seamless access to information from anywhere using multiple platforms. TRITEL COMPANY does
this by partnering with leading manufacturers of voice, data, and multimedia products.
We provide advanced voice and data solutions for the enterprise, such as:
Flexible IP telephony for small, medium and large enterprises
Wireless LAN solutions
Leading-edge web and video conferencing, tele-presence
Professional audio and multimedia
Unified messaging
IP-TV
Information security suites of solutions
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CUSTOMER CARE
TRITEL COMPANY has provided customer care solutions to over 10 leading corporations in IRAN to build and
upgrade their contact centers. We address the challenges of our clients in improving customer service levels,
enhancing customer and employee satisfaction, and reducing operating costs.
As part of its customer care engagements, TRITEL COMPANY delivers seamless integration of contact center
platforms and business support systems, ongoing support and training for agents and administrators.
TRITEL COMPANY works with global leaders to bring the latest innovation in technology. We address the automation
of all customer care processes from call handling and monitoring, to ticketing, to dispatching and closing.
Our customer care solutions include:
Session Initiation Protocol (SIP) contact centers
Networked contact centers
Interactive Voice Response (IVR), speech recognition solutions
Computer Telephony Integration
Skills-based routing, outbound solutions,
Quality monitoring and voice and video logging,
Workforce Management
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TRITEL COMPANY ACTIVITIES:
NO. CoustomerTriTel
Partner
Start
Year
Project
Owner
Site
QtyProject Description
Revenu
Estimation
(IRR)
1 Huawei YEP TriTel 2007 MTNIrancell 110Sites acquisition for MTN Iran cell project in
cooperation with Huawei at North of Iran .1,100,000,000
2 Huawei YEP - TriTel 2007 MTNIrancell 85Sites acquisition for MTN Iran cell project in
cooperation with Huawei at West of Iran .800,000,000
3 Ericsson SNS - TriTel 2008 MTNIrancell 70Sites acquisition for MTN Iran cell project in
cooperation with Ericsson at South of Iran .700,000,000
4 Taliya SNS - TriTel 2009 Taliya 42Sites Design and CW construction for Taliya
in Tehran province.11,000,000,000
5 Huawei YEP - TriTel 2009 MTNIrancell 54Sites Design and CW construction MTN Irancell
project in cooperation with Huawei at North of Iran .6,000,000,000
6 Huawei YEP - TriTel 2009 MTNIrancell 48Sites Design and CW construction for MTN Irancell
project in cooperation with Huawei at West of Iran .5,000,000,000
7 Huawei YEP - TriTel 2010 MTNIrancell 85BTS installation and commissioning for MTN project
for Huawei Company 1,800,000,000
8 ZTE YEP - TriTel 2010 Rightel 50telecom installation for Rightel base on ZTE contract
in Karaj .1,200,000,000
9 Huawei YEP - TriTel 2010 MTNIrancell 100Drive Test & RVT project for MTN sites with Huawei
in Region 2.1,000,000,000
10 Huawei YEP - TriTel 2010 MTNIrancell 120MW installation and commissioning for MTN project
for Huawei 6,000,000,000
11 Rightel TriTel 2011 Rightel 40 sites acquisition for Rightel in Tehran as turnkey project 800,000,000
12 Rightel TriTel 2011 Rightel 38 sites telecom installation and commisioning for rightel
project in tehran Region .900,000,000
13 Rightel TriTel 2012 Rightel 54 sites acquisition for Rightel in Tehran as turnkey project 1,000,000,000
14 Rightel TriTel 2012 Rightel 45 sites telecom installation and commisioning for rightel
project in tehran Region .1,000,000,000
15 Rightel TriTel 2013 Rightel 51 sites acquisition for Rightel in Tehran as turnkey project 1,000,000,000
16 Rightel TriTel 2013 Rightel 73 CW project for rightel 21,000,000,000
17 Rightel TriTel 2013 Rightel 30 sites telecom installation and commisioning for rightel
project in tehran Region .900,000,000
18 Rightel TriTel 2014 Rightel 39 sites acquisition for Rightel in Tehran as turnkey project 800,000,000
19 Rightel TriTel 2014 Rightel 43 CW project for rightel 12,000,000,000
20 Rightel TriTel 2014 Rightel 37 sites telecom installation and commisioning for rightel
project in tehran Region .1,000,000,000
21 Ericsson SNS - TriTel 2014 MTNIrancell 64Swap and Link Upgrade for Mtn Modernization Project in
Region 5 - Esfahan Province4,500,000,000
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TRITEL COMPANY MAIN TASK & SOME PHOTOS:
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CEO’S MESSAGE:
From its establishment in 2008 to the present day, TRITEL COMPANY has always strived to keep up with
the fast pace of evolution of telecommunications technology and to remain at par with increasingly
complex and strict norms of quality and contracting regulations.
Almost after so many years, our commitment and resolve remain unwavering. The promise to remain on
the cutting edge of progress is one that we make to ourselves, to our valued clients, and to
Our industry. We embrace the challenges that our clients face and we make them our own.
The world has changed and accordingly its needs and requirements have also changed. Iran is one of the
developing countries in IRAN region and witnessing a massive development in various sectors, including
construction, IT, Telecom, among many other fields, which requires a strong professional manpower
resources and skilled workers able to take the responsibility.
TRITEL COMPANY has focused since its inception and through its mission and vision on offering the
latest consultancy services along with its project services meeting the international quality standards.
. Leading telecommunications service providers, government institutions and private enterprises select
TRITEL COMPANY to provide them with turnkey telecommunications solutions and managed services.
It is through hard work and commitment that we earned our clients’ trust and loyalty. It is the same recipe
that will carry us forward.
Salar Seyed Ahmadi
CEO
TRITEL Company
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TriTel Company Contact Information
1. Salar Seyed Ahmadi : TriTel Company CEO ,
30TUSalar@Tritel.irU30T, Mobile: 09121762546
2. Tommy GierGar : TriTel Company Chairman ,
30TTommy@Tritel.ir30T, Mobile: 09141436712
3. Soran Mahmoudi : TriTel Company CTO ,
3 Soran@Tritel.ir30T, Mobile: 09123187408
4. Address : Second Floor , No.2 , First Alley ,
12nd (Hosien Nia) Av., North AmirAbad, Tehran, Iran
5. Tel : 021-88888791
6. Fax: 021-88888791
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