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IMPORTANCE OF TRUST IN ONLINE GAMING AND GAMBLING SITES

Hajdinjak Tina , Papež Tanja, Pulko Tina, Zajšek Tom

Why this topic?

Casino Hit popular topic in Slovenia (Slovenian lottery ) RQ: Which factors affect trust of participants in online

gaming and gambling activities?learning experience on collaboratories

Formation of “Online Collaborative site”

We used:

Google docsSurfgroepen

Used for:

Uploading our findings,Uploading relevant articles,Discuss problematic,Evaluation of the whole process

Communication during “collaborative” process

Face to face (10%)e-mailSkypeFacebook

Searching for relevant academic articles and literature

Online publishers:Sage online,Springer Link,ProQuest

+ Relevant Blogs

Google tools and search engines:Google ScholarGoogle Books

When writing

Social bookmarking sitesCiteulike

Collaborative annotation and referencing toolsZoteroMendeley

Communication tools

Face-to-face meetingE-mailsGoogle TalkSkype meetingsSurfgroepen subsite

Action planWe developed a plan of action and agreed on the following division of tasks:

Short rationale and definition of the project: Tina and Tina Methods employed for securing and assessing resources: Tom or Tanja Short assessment of some of the materials found: everyone Short conclusion section (project and resources assessments and suggestions + new research questions etc): Tanja or Tom References & appendices: Tina and Tina

We then individually decided which part will be made by who using e-mail and Google Talk.

Our Surfgroepen subsite

Our file on Google docs

Mendeley: making annotations

Mendeley: managing refrences

2nd Skype meeting

Conclusion

Face-to-face and online meetings (Skype)Mostly mail communicationGoogle toolsSurfgroepenOnline databases (Sage, SpringerLink, ProQuest)Zotero and MendeleySome techical problems

Conclusion

Off-line contextTwo new research questions:

Which factors affect trust of participants in online gaming activities?which factors affect trust of customers who participate in online gambling activities?

Additional research question: which are offline factors that affect trust on participants in online gaming and gambling activities?