polycom certified videoconferencing engineer (pcve) webinar · 2020-06-05 · polycom certified...

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© Polycom, Inc. All rights reserved.

Polycom Certified Videoconferencing Engineer(PCVE) Webinar

Sam Focak, Technical Training Lead

Michele Borseth, Sr. Technical Training Developer

© Polycom, Inc. All rights reserved. 2

Agenda

• PCVE Exam Portal

• Registration and Scheduling

• Exam Day Experience

• New Exam Content

• Preparation Tips

• PCVE Benefits

Sam

Focak

Michele

Borseth

© Polycom, Inc. All rights reserved. 3

PCVE Exam Portal

http://www.polycom.com/pcve-exam

© Polycom, Inc. All rights reserved. 4

Create New Account

© Polycom, Inc. All rights reserved. 5

Account Creation E-mail

© Polycom, Inc. All rights reserved. 6

Login with One-Time User URL

© Polycom, Inc. All rights reserved. 7

Reset Password, Set Time Zone

© Polycom, Inc. All rights reserved. 9

Exam Catalog, Add to Cart

© Polycom, Inc. All rights reserved. 10

Billing Information

© Polycom, Inc. All rights reserved. 11

Apply Voucher

Note: if you have a voucher, you do NOT

need to enter a credit card number

Students who attend the

5 day RPIIT202 course

are issued a test voucher

to cover the cost of one

sitting of the PCVE exam.

© Polycom, Inc. All rights reserved. 12

Confirmation and Payment

© Polycom, Inc. All rights reserved. 13

My Exams

© Polycom, Inc. All rights reserved. 14

Schedule Appointment

© Polycom, Inc. All rights reserved. 15

My Exams, Appointment Scheduled

© Polycom, Inc. All rights reserved. 16

Launch Exam

© Polycom, Inc. All rights reserved. 17

Questionmark Secure

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System Check

• Runs automatically

when candidate starts

exam, before connecting

with a proctor

• Can also be run

voluntarily at any time,

but highly recommended

at time of registration

© Polycom, Inc. All rights reserved. 19

Pre-Exam Requirements

• Computer must have a webcam

• Candidate will be required to show photo ID to proctor

• Must also use camera to show test environment to the proctor

• Closed room, no open cubicles

• Candidate should be alone in room

© Polycom, Inc. All rights reserved. 20

During the Exam

• Candidate must stay on-camera during exam

• Reference materials will be provided through the exam interface

• Proctor will be signed in during the entire exam

• Ensures integrity of the exam process

• Assists with technical issues if anything goes wrong

• Cannot assist with exam questions

© Polycom, Inc. All rights reserved. 21

Starting the Exam• Candidate• Proctor

After verifying candidate’s ID and inspecting test environment, proctor unlocks exam.

Start Exam button enabled.

Candidate invokes start exam button.

Candidate completes exam.Proctor control is updated again to reflect candidate’s status in exam.

© Polycom, Inc. All rights reserved. 22

After the Exam

• Proctor will close out the exam

• After 24 hours, exam results will be available on PolycomU

• Candidate can print out PCVE Certficate

© Polycom, Inc. All rights reserved. 23

Exam Content

• Polycom RealPresence Clariti Solution (70%)

− Universal Video Collaboration – RealPresence Collaboration Server

− Video Resource Management – RealPresence Resource Manager

− Virtualization Management and Call Server – RealPresence DMA

− Enterprise Video Capture – RealPresence Media Suite

− Universal Access and Security – RealPresence Access Director

− Endpoints – RealPresence Group Series

• Videoconferencing Fundamentals (30%)

− Networking Models

− Standards

− Protocols

• You will have 90 minutes to complete the 80-question exam

© Polycom, Inc. All rights reserved. 24

Question Breakdown

30%

13%38%

19%

© Polycom, Inc. All rights reserved. 25

Exam Preparation

• Polycom RealPresence Clariti Solution

− General product knowledge

− Polycom University Course RPIIT202: Collaboration Infrastructure Installation, Configuration & Troubleshooting

• Videoconferencing Fundamentals

− General working knowledge of videoconferencing standards and protocols

− Polycom University Course FSIT201: Fundamentals Series

• PCVE Blueprint

− Summary of hardware and software versions being tested

− Available from www.polycom.com or from within the exam registration process

© Polycom, Inc. All rights reserved. 26

Materials Allowed During Exam

• QuestionMark exam system will provide PDF copies of the following materials:

− Polycom RealPresence Collaboration Server Administrator’s Guide

− Polycom Resource Manager System Operations Guide

− Polycom RealPresence DMA System Operations Guide

− Polycom RealPresence Media Suite Administrator Guide

− Polycom RealPresence Access Director Administrator Guide

− Polycom RealPresence Group Series Administrator Guide

© Polycom, Inc. All rights reserved. 27

PCVE Benefits

• Two-year PCVE Certification

• Complete key requirement for other Polycom Services Specializations

• Scheduled Webinar for PCVE-certified community− Executive speakers− Sneak peeks

• Exclusive PCVE meetings at industry events

• Dedicated communications and more!

• For more information, go to Polycom University

© Polycom, Inc. All rights reserved.

Thank You!

Q&A

For further questions contact Polycom University: polycomu@polycom.com

To register for the exam:

http://www.polycom.com/pcve-exam

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