A Guide to Video

Conferencing By Questmark

Video Communication Devices

Infrastructure

Meeting RoomsTelepresence

Videoconferencing solutions comes in all sorts of shapes and sizes to fit various requirements

Personal

Hardware

Software

Services

As manufactured by…

(Detailed in future Guide Number 2)

(Detailed in future Guide Number 2)

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Introducing the ProductsSX20

Top of the range meeting room system. The SX20 Comes with multiple options to provide a flexible solution for any meeting room.

Introducing the Products

EX60EX90

Executive all inclusive desktop system. With touch panel control and 21” or 24” screen.

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Introducing the Products

Jabber

Video Conferencing software that can be downloaded onto PC’s Laptops, Mac’s and Tablets.

Pers

onal Soft

ware

Introducing the Products

Express 220

Top of the range, full HD meeting room system. The Express 220 provides a simple solution for any meeting room.

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Introducing the Products

Unity 500

All inclusive, full HD meeting room system. The Unity 500 has a 40” screen.

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Introducing the Products

Unity 50

All inclusive, high definition, executive desktop solution with 24” display.

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Introducing the Products

VP9030

All inclusive, full HD meeting room system. The Unity 00 has a 40” screen.

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Introducing the Products

VP9030

All inclusive, full HD meeting room system. The Unity 00 has a 40” screen.

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£189

+

420 miles

Or EIGHT unproductive hours with traffic (let’s be

realistic!)

London to Manchester, What that Meeting Really means:

SEVEN unproductive hours

Up Early, Home Late

So that’s:

£

138 kg of CO2 into the

atmosphereThe equivalent of

cups of tea

££ £

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od

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he

Ben

efi

ts

Before Video Conferencing

Reduce travel by a 1/3

All Meetings involve travel

WithVideo

Conferencing

=1/3 less petrol

1/3 less ticket fares on planes &

trains 1/3 less

unproductive time on the road

Getting StatisticalWhat that Video Conferencing Ability Really Means:

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od

ucin

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he

Ben

efi

ts

£ £££

Cost of Employee Training

With Video Conferencing

£ ££

Cost of Employee Training Before

Video Conferencing

£=

25% savings!

Wow!

Getting Statistical

What that Video Conferencing Ability Really Means:

Intr

od

ucin

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he

Ben

efi

ts

CV Decrease

recruitment

times by 19%

Getting StatisticalWhat that Video Conferencing Ability Really

Means:

Intr

od

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he

Ben

efi

ts

Getting RealisticWhat that Video Conferencing Ability Really

Means:

For the bits that are harder to quantify:

Build StrongerTeams

Have employees with a better

work/Life balance

Or a normal day, meeting with New York via video…

Home in time for Tea

A long day of travelling and meetings…

Home and straight to bed

AND

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od

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he

Ben

efi

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What that Video Conferencing Ability Really Means:

Protect your meetings and your business from unforeseen circumstances

Getting RealisticFor the bits that are harder to quantify:

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he

Ben

efi

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Statistics for organisations already seeing the difference

You’re in Good Company:

Our quality and support has led to

video conferencing systems on our

service being in use for over

……….….hours every week

Our quality and support has led

to video conferencing systems on

our service being in use for over

……….….hours every week

9 2

That’s compared to the average

usage of video conferencing

which is

ONLY 4 hours per MONTH

(more meetings means more savings!)

…Questmark’s customers have the highest usage and adoption rates for video meeting technology in the

country!

In fact…

Intr

od

ucin

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he

Possib

ilit

ies

Solutions that work the way real people work (as taken from Questmark's users 2012) :

 

Over 50% of meetings include

participants based in three or

more cities. With no travel, and 60 seconds to

book, organising diaries (even for lots of busy people) is easy!

Video meetings last on average for 2 hours 30

minutes(Proper meetings, with real interaction and collaboration)

That means confident and

excited users.

99 of participants

rate our awareness and training days as good or excellent

%99

Introducing the Possibilities

Introducing the Services

(The most popular way to deploy videoconferencing into an

organisation!)Services EQUALS

Simple, Easy for Users, Support &cost effective

Virtual Meeting Room For multi participant meetings, that are flexible, scalable,

secure efficient and cost effective.

One Easy Connection

for Everyone!

Anywhere… Anyone… Anytime…

Any Manufacturer

Any Type of System

Any Technology

Booking and Management Make videoconferencing easy to manage

and deploy for your organisation

Tailored and scaled to meet your needs.

Access to all of the expensive management technology and the experts to run it all

Full management of all of your video conferencing services, both virtual and physical meeting room bookings, and calls to external businesses

Simplicitywill set up and maintain the phonebooks for all of your video systems

 

 

Book and Meet

Phone our ServiceDesk and ask

for a meeting at 11:55 on Tuesday 9th

August, for your offices in London and Birmingham with your

customer in Exeter and your Finance

Director at his home in France.

And then at 11:55 on Tuesday 9th August, the members of the meeting will sit in front of their video systems in London, Birmingham, Exeter

and France and without pressing a

single button they will all be connected.

Its as simple as that!

HelpdeskMaking sure that video

conferencing works

A dedicated and trained team on our helpdesk to offer support and solutions

A Helpdesk that can be contacted by phone, email or video

Report a problem, receive a helpdesk ticket and a helpdesk representative to offer testing, resolutions and final confirmation when the issue is resolved.  

 

Available Immediately with all the resources to resolve y9ur issues

All members of the team have rigorous training and the highest industry accreditations.

So you don’t have to waste time or resources stressing about video conferencing problems

"We were impressed by their commitment to ensuring we get the most out of our investment through support, intensive

training and Helpdesk"Royal Society for the Protection of Birds

Reporting Knowledge is Powerful

On-going, bespoke documentation

Figures and statistics about what you are using, how you are using it and suggestions on getting even more from your videoconference systems.

Helpdesk logs, software upgrade reports, booking figures, utilisation, call lengths and ad hoc service requests.  

 Reports are a great way to measure ROI and to flag up

potential for change

Management reports, statistics and figures

Training

QUESTMARK ARE INDUSTRY LEADING WITH

A 98% TRAINING SATISFACTION RATE!

Making Videoconferencing easy, accessible and maximize usage

Confidence in using video for a meeting means that more people think of hosting their meeting virtually before travelling.

Training options for all levels.On-site or remote training sessionsPersonalised documentationUser TrainingManagement TrainingTechnical Training

""They have spent time working with us to ensure that we are not just fully trained on the operation of the systems, but also understand the planning and etiquette involved in

a videoconferencing meeting"

Royal Society for the Protection of Birds

Recording and Streaming

Use your recordings on your intranet, in displays, for legal records or e-mail them out.

 Add an additional layer to using videoconferencing.

With high definition cameras and microphones on your hardware, make the most of the possibilities

Important meetings Training sessions

SpeechesAnnouncements

“Seeing is Believing”

For more information or a demonstration – We are available Call: 0330 300 0000