our reality is also our virtual experience

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Exploring the nature of virtual communication and the current feeling about social media as we travel through time. Has anything really changed? Presentation for the Melbourne Knowledge Management Leadership forum, in the 'Ignite' format, January 2011.

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Our reality is also our virtual experience

Helen Mitchell

Why I’m igniting…in the next 5 minutes

Time travellingTonight we’ll go back and then forward again…how

we connect beyond space & time…

Daily life in Herculaneum, Italy, 79AD

Does what we want and need really change much?

The one constant is…

• Disruptive innovations, changing…– Business models– Culture– Spread of ideas,

beyond geography– Social interactions

For us, it’s the digital age

Once upon a time, I studied virtual communication

This is what I saw

This is what some thought

Where does ‘virtual’ come from?• “Being something in essence or fact”

• 14th Century: from Medieval Latin virtuālis  effective, from Latin virtūs virtue

A current disruptive innovation“the virtual revolution”

Yet…Face-to-face as the ultimate?

• What if it’s not possible?• How do I build trust?

Second Life Image credit: NMC Second Life / New Media Consortium

It’s pretty much all ‘virtual’ anyway

• Ever since we began recording our thoughts

• Writing is… – “the translation of sound into a

visual code” - Marshall McLuhan

Consider mobile technology

Things that change how we connect

• Printing press

• Telephone

• Web

• Social media

Printing press

• Mid 1400s: Growing literacy, eager for more • “Information revolution”…and power shift• “Democratisation of knowledge”

Telephone• The transactional became the conversational – over time• Needed new social customs

Web

• Tim Berners-Lee’s proposal approved in 1989: “Vague, but exciting”

• Vision = social & collaborative

• Remember… “Why do I need a website?”

Social media

• Mass communication to participatory communication

• Flattens hierarchies and control of ‘the message’

• And it’s still new for a lot of people

• Some people don’t like it…

It’s changing our brains…

How we’re really using it…

They’re just new tools - our response makes it work

• “… the real revolution is in this later and prolonged phase

of ‘adjustment’ of all personal and social life to the new

model of perception set up by the new technology.”

- Marshall McLuhan (1962)

We are here

Reality - it’s up to us

• Virtual works best with our humanity

• Our behaviours make the difference

• Find ways to ‘see’ each other,be with each other

• Our opportunities are great– Individuals

– Organisations

Find me

@helmitch

helmitch.blogspot.com

linkedin.com/in/helenmitchellaus

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